PROGRAM BOOK

FINANCIAL INCLUSION 2020 PRINCIPAL PARTNERS Lead and Founding Partner

Principal and Founding Partner

Principal Partners

FINANCIAL INCLUSION 2020 STEERING COMMITTEE

Shamshad Akhtar, Secretary-Generals Senior Adviser on Economic Development and Finance and Assistant SecretaryGeneral for Economic Development, Department of Economic and Social Affairs, United Nations Patricia Devereux, SVP Corporate Philanthropy, MasterCard Worldwide Jason Lamb, Deputy Director, Financial Services for the Poor, The Bill & Melinda Gates Foundation Graham Macmillan, Senior Program Ofcer, Citi Foundation Kate McKee, Senior Adviser, Consultative Group to Assist the Poor (CGAP) Elisabeth Rhyne, Managing Director, Center for Financial Inclusion Douglas Sabo, Head of Corporate Philanthropy and Responsibility, Visa Inc. Evelyn Stark, Assistant Vice President and Financial Inclusion Lead, MetLife Foundation

WELCOME

WELCOME TO THE FINANCIAL INCLUSION 2020 GLOBAL FORUM! This week, we welcome a stunning array of private sector leaders, regulators, industry developers, technology providers, academics, businesses, banks, insurance companies, government ofcials and many more stakeholders in the international nancial system. They join us from all over the world from global businesses based in New York City and London, from government agencies in Russia and the Philippines, from technology startups in Kenya and Peru, and from the worlds top universities and research centers. Together, we form a movement seeking to bring about full nancial inclusion for the 2.5 billion people around the world who live in poverty and lack access to the services many of us take for granted from electronic payments, to savings and credit for major life events, to protection against risks through insurance. By mobilizing around this goal, were nding new ways to reach underserved customers at the base of the pyramid. Were seeking to better understand the invisible market and the needs of the people who comprise it. Were charting a course toward a nancially inclusive world. The political will and business case for nancial inclusion are getting stronger every year. More and more of those 2.5 billion people are starting to participate in the global economy, and they will be seeking the nancial services that enable them to do so. FI2020 challenges the global community to commit to a principled, informed and passionate approach to this goal. With your leadership, our momentum will continue to grow. We are condent this conference will be an exciting, productive and thought-provoking experience. While you are here with us, we ask each of you to actively consider and commit to new ways for you and your organization to contribute to nancial inclusion. Could full nancial inclusion around the globe really be achieved by the year 2020? Lets make sure of it. With our very best wishes,

Diana Taylor Chair, Board of Directors, Accion

Michael Schlein President and CEO, Accion

Elisabeth Rhyne Managing Director, Center for Financial Inclusion at Accion

Financial Inclusion 2020

LEAD PARTNER

Lead & Founding Partner

PRINCI PAL PARTNERS

Principal & Founding Partner

PROJECT PARTNERS

CFI Founding Partner Media Partner

GLOBAL F ORUM PARTNERS

GLOBAL FORUM SUPPORTERS

FI2020 WORKING GROUP CHAIR S

Financial Inclusion 2020

FI2020 CONSULTATIVE PROCESS PART N ERS

ACCESSBANK TAJIKISTAN

ALLIANZ

ASSOCIATION OF CONSUMER CREDIT INFORMATION SUPPLIERS (ACCIS) AVAL CONSULTING BANKABLE FRONTIER ASSOCIATES (BFA)

BUSINESS INFORMATION INDUSTRY ASSOCIATION (BIIA) CENTER FOR FINANCIAL INCLUSION/SMART CAMPAIGN CENTER FOR FINANCIAL SERVICES INNOVATION (CFSI) CONSULTATIVE GROUP TO ASSIST THE POOR (CGAP) CONSUMER FINANCIAL PROTECTION BUREAU (CFPB) CITI FOUNDATION DEUTSCHE BANK EQUITY BANK CORPORATION FOR ENTERPRISE DEVELOPMENT (CFED) UK DEPARTMENT FOR INTERNATIONAL DEVELOPMENT (DFID)

DEUTSCHE GESELLSCHAFT FUER INTERNATIONALE ZUSAMMENARBEIT (GIZ) GRAMEEN FOUNDATION GROUPE SPECIALE MOBILE ASSOCIATION (GSMA) INNOVATIONS FOR POVERTY ACTION (IPA) MICROFINANCE OPPORTUNITIES MICROSAVE

HMS WIRELESS CONSULTING

INTERNATIONAL FINANCE CORPORATION (IFC) MASTERCARD WORLDWIDE

METLIFE FOUNDATION

ORGANISATION FOR ECONOMIC CO-OPERATION AND DEVELOPMENT (OECD) PAKISTAN MICROFINANCE NETWORK

OMIDYAR NETWORK

POLICY AND ECONOMIC RESEARCH COUNCIL (PERC)

SUPERINTENDENICA DE BANCA Y SEGUROS PERU (SBS PERU) THE BILL AND MELINDA GATES FOUNDATION VISA INC. VODAFONE WORLD BANK

WESTERN UNION

FI2020 OUTREACH PART N ERS

CARE INTERNATIONAL UK

CHERIE BLAIR FOUNDATION FOR WOMEN G3ICT

CHILD & YOUTH FINANCE INTERNATIONAL LEAPFROG INVESTMENTS MICROCREDIT SUMMIT CAMPAIGN THE SEEP NETWORK

MAKING CENTS INTERNATIONAL MONEY 2020

MICROINSURANCE NETWORK

UNITED NATIONS CAPITAL DEVELOPMENT FUND (UNCDF)

Financial Inclusion 2020

WORKING GROUPS: MEMBERS

ROADMAP TO FINANCIAL INCLUSION

Through an extensive consultative process, the Center for Financial Inclusion at Accion has developed a set of recommendations to move nancial inclusion forward, using the year 2020 to galvanize thought and action. Five working groups of global experts from the public and private sectors each developed a roadmap that serves as a springboard for dialogue and action. If we truly aim for an audacious vision of full inclusion by 2020, the gap between principles and reality must close. The roadmap principles are meant to help the nancial inclusion community stay focused and accountable for guiding inclusion in a direction that will fulll its promise to improve lives and boost economies. They demonstrate the need for a strong demand-side orientation, signaling that nancial inclusion is not just about expanding access, but also about ensuring quality so that usage will be high and customers will benet.

CREDIT REPORTING
Tony Lythgoe, Advisor, IFC (Chair)
Syed Mohsin Ahmed, CEO, Pakistan Micronance Network Joachim Bartels, Managing Director, Business Information Industry Association (BIIA) Cecilia Bouras, VP, Business Intelligence, Consumer Analytics Database, Western Union Neil Munroe, President, ACCIS Cornelio Pimentel, Consultant, Brazil Michael Turner, CEO, PERC

CLIENT PROTECTION
Elisabeth Rhyne, Managing Director, Center for Financial Inclusion (Co-Chair) David Grace, Consultant, United States (Co-Chair)
Michel Burbano, Ecuador Michael Chapman, Senior Policy Expert, OECD Johanna Jaeger, Financial Sector Specialist, World Bank Brigitte Klein, Head of Financial System Development, GIZ Ashok Narain, India Karen Niederkohr, Consultant, United States Andrew Pospielovsky, Consultant, Egypt Clifford Rosenthal, Assistant Director, Ofce of Financial Empowerment, CFPB

Financial Inclusion 2020

TECHNOLOGY
Bill Gajda, Global Head, Strategic Partnerships, Visa Inc. (Chair)
Claire Alexandre, Head of Commercial and Strategy, Mobile Payment- M-Pesa, Vodafone Mireya Almazan, Manager for Mobile Money for the Unbanked, GSMA Arjuna Costa, Investment Partner, Omidyar Network Seema Desai, Director, Mobile Money for the Unbanked, GSMA Thor Hauge, Vice President, Business Development, Western Union Digital Sal Karakaplan, Senior Business Leader, Mobile Payments Group, MasterCard Worldwide Loretta Michaels, Partner, HMS Wireless Consulting (Facilitator) David Porteous, Managing Director, Bankable Frontier Associates (BFA) Stephen Rasmussen, Head, Technology and Business Model Innovation Program, CGAP Narda Sotomayor, Head, Micronance Institutions Analysis, SBS Peru John Staley, Director, Mobile Banking and Payment Innovations, Equity Bank

ADDRESSING CUSTOMER NEEDS

Alexia Latortue (Chair)
Ron Hynes, Group Executive, Global Prepaid Solutions, MasterCard Worldwide Asad Mahmood, Managing Director, Global Social Investment Funds, Deutsche Bank Olga Morawczynski, Project Manager, AppLab Money, Grameen Foundation Camilla Nestor, Vice President, Financial Inclusion, Grameen Foundation Evelyn Stark, Assistant Vice President, Financial Inclusion at Metlife Foundation Graham Wright, Director, MicroSave Nicole Zimmermann, Vice President, Marketing, Western Union

FINANCIAL CAPABILITY
Jasmine Thomas, Program Ofcer for International Financial Capability & Asset Building, Citi Foundation (Chair)
Monique Cohen, Founding President, Micronance Opportunities and Independent Advisor Solana Cozzo, Senior Business Leader, MasterCard Sarah Gordon, Vice President, Advisory Services and Nonprot Investments, CFSI Martin Hintz, Head of Microinsurance, Allianz Richard Hinz, Consultant, United States Claire Innes, Private Sector Development Advisor, DFID Ida Rademacher, Chief Program Ofcer, CFED Robyn Robertson, Financial Capability Development Consultant; Technical Advisor, Micronance Opportunities Beniamino Savonitto, Project Director, Innovations for Poverty Action Andrea Stiles Pullas, Director, AVAL Consulting

Financial Inclusion 2020

PROGRAM AGENDA
Mistress of Ceremonies: Susy Cheston, Senior Advisor, Center for Financial Inclusion at Accion

MONDAY, OCTOBER 28, 2013

8:00 am 7:00 pm 11:00 am 12:15 pm

Event Registration and Information Station Opening: The Case For Financial Inclusion Now A discussion of factors that put nancial inclusion by 2020 within reach and how the private sector is innovating in research and design to reach new customers; followed by an exploration of those factors in the context of insurance.
Opening remarks: Diana Taylor (Managing Director, Wolfensohn & Company) & Michael Corbat (CEO, Citigroup) Nine Kings Suite

Michel Khalaf (President, EMEA, MetLife) Martyn Parker (Chairman, Global Partnerships, Swiss Re) Moderator: Alexia Latortue (Deputy Assistant Secretary, Development Finance and Debt, U.S. Treasury)

12:15 1:30 pm 1:30 2:30 pm

Networking Lunch Mapping the Invisible Market

Nine Kings Suite Nine Kings Suite

Presentation of CFIs Mapping the Invisible Market research on demographic and income trends that demonstrate the potential for expansion of inclusion, followed by reections on the implications from diverse industry and geographic perspectives.
Presentation: Elisabeth Rhyne (Managing Director, Center for Financial Inclusion) Shamshad Akhtar (Secretary-Generals Senior Adviser on Economic Development and Finance and Assistant Secretary-General for Economic Development, Department of Economic and Social Affairs, United Nations.) Gregory Keough (CEO, Mobile Financial Services) Michel Losembe (CEO, Banque Internationale pour LAfrique au Congo; President, Association of Congolese Banks) Moderator: Talya Bosch (Vice President, Social Ventures, Western Union)

2:30 3:45 pm

Why Financial Inclusion is More Important Than We Ever Knew The behavioral economics of poverty and implications for nancial inclusion from the newly-released Scarcity: Why Having Too Little Means So Much.

Nine Kings Suite

Presentation: Sendhil Mullainathan (Professor of Economics, Harvard University) Bill Gajda (Global Head of Strategic Partnerships, Visa) Kamal Quadir (CEO, bKash) Tine Wollebekk (Vice President, Telenor Financial Services) Moderator: Kate McKee (Senior Adviser, Consultative Group to Assist the Poor)

Financial Inclusion 2020

3:45 4:15 pm

Coffee/Tea Break Global Trends & Emerging Markets

Nine Kings Suite

4:15 5:30 pm

An informal conversation on how nancial services business models are changing to advance inclusion, followed by a look at new business models from the perspective of African bankers.
Fireside chat and Q&A: Ajay Banga (CEO, MasterCard) & Michael Schlein (CEO, Accion) Aigboje Aig-Imoukhuede (CEO, Access Bank) Kennedy Bungane (Chief Executive, Regional Management and Strategy, Barclays Africa) Edward Effah (Managing Director, Fidelity Bank Ghana Ltd.) Moderator: Bob Annibale (Global Director Community Development and Micronance, Citigroup)

5:30 7:00 pm

Innovation Reception
Speed networking focused on sharing innovations followed by a reception.

TUESDAY, OCTOBER 29, 2013

7:30 am 8:00 pm 9:00 10:30 am

Event Registration and Information Station Building a Roadmap to Financial Inclusion Leaders from public and private sector nancial inclusion initiatives discuss putting the Roadmap to Financial Inclusion principles into action.
Opening remarks: Cherie Blair (Founder, Cherie Blair Foundation for Women) Nine Kings Suite

Tony Goland (Director, McKinsey & Company) Jean-Claude Masangu Mulongo (Former Governor, Banque Centrale du Congo) Bill Sheedy (Global Executive, Corporate Strategy, M&A, Government Relations and Europe, Visa) Anna Zelentsova (Co-Chair, G20 Global Partnership for Financial Inclusion, Russian Federation Ministry of Finance) Moderator: Jonathan Rosenthal (International Banking Editor, The Economist)

10:30 11:00 am

Coffee / Tea Break

Financial Inclusion 2020

PROGRAM AGENDA
TUESDAY, OCTOBER 29, 2013 continued
11:00 am 1:00 pm

Roundtable Breakout Sessions: From Ideas to Action

See Session Handout

These small interactive sessions are the heart of the Global Forum, providing a chance for all participants to discuss the Roadmap recommendations and identify priorities for implementation.
Chairs: Selorm Adadevoh Shamshad Akhtar Ed Brandt Alex Counts Tony Goland Fernando Jimenez-Ontiveros Andy Kuper Jason Lamb Richard Leftley Jean-Claude Masangu Mulongo Abrar Mir Elly Ohene-Adu Francis Pelekamoyo Jan Piercy David Porteous Bill Sheedy Peer Stein Duvvuri Subbarao Gaiv Tata Paul Tregidgo Dennis White Anna Zelentsova Nine Kings Suite Nine Kings Suite

1:00 2:15 pm 2:15 3:15 pm

Plated Lunch Balancing Access & Protection: Lessons Learned from Peru Perus nancial inclusion efforts in the context of the FI2020 Roadmap principles and the new Opportunities & Obstacles in Peru report.

Oscar Graham (Director, Ministry of Economics and Finance, Peru) Gino Picasso (CEO, GloboKasNet) Mariela Zaldivar (Manager of Products and Client Services, SBS Peru) Moderator: Monica Brand (Principal Director, Frontier Investments Group, Accion) Report on nancial inclusion for persons with disabilities at start of the session

3:15 3:45 pm 3:45 5:00 pm

Coffee / Tea Break Breakout Sessions: Lessons Learned from Financial Includers in Key Markets
United States and the United Kingdom: Applied behavioral insights: New models that foster positive nancial behavior and decisionmaking among low-income people. Beech Suite

Andrea Levere (President, Corporation for Enterprise Development) Faisel Rahman (Managing Director, Fair Finance) Rachel Schneider (Senior Vice President of Insights & Analytics, Center for Financial Services Innovation) Piyush Tantia (Executive Director, ideas42) Sian Williams (Head of Financial Inclusion, Toynbee Hall) Moderator: Jason Karaian (Senior Europe Correspondent, Quartz)

Financial Inclusion 2020

Innovation in Client Data Analytics: Analysis of alternative digital footprintscan they enable nancial service providers to reach excluded clients? Jeffrey Stewart (CEO & Co-Founder, Lenddo) Mark Hookey (Founder & CEO, DeMyst Data) Jojo Malolos (Managing Director, Cigni) Narda Sotomayor Valenzuela (Senior Economist, SBS Peru) Moderator: Arjuna Costa (Investment Partner, Omidyar Network) Addressing Indias Financial Inclusion Challenges: Small group breakouts to give input on challenges identied by the new RBI nancial inclusion committee. Facilitators: Bindu Ananth (President, IMFR Trust) Duvvuri Subbarao (Former Governor, Reserve Bank of India)

Nine Kings Suite

Nine Kings Suite

7:00 8:00 pm 8:00 10:00 pm

Pre-dinner Reception Dinner of Inclusion

Pre-Function Space Westbourne Suite

WEDNESDAY, OCTOBER 30, 2013

7:30 am 12:00 pm 9:00 10:00 am

Event Registration and Information Station Accelerating Financial Inclusion in India The future of nancial inclusion in India, in the context of the Roadmap
Nine Kings Suite

Nish Kotecha (President and Founder, Geosansar) Veena Mankar (Managing Director, Swadhaar FinServe) Alok Prasad (CEO, Micronance Institutions Network) Duvvuri Subbarao (Former Governor, Reserve Bank of India) Moderator: Sital Patel (Reporter, MarketWatch)

10:00 11:00 am

Building Infrastructure & Spurring Innovation The ripple effect of mobile money, spurring innovation in other sectors in Kenya

Nine Kings Suite

Isaac Awuondo (Group Managing Director, CBA) Innocent Ephraim (M-PESA Product Manager, Vodacom) Dylan Higgins (CEO, Kopo Kopo) Nick Hughes (Founder, M-PESA and M-KOPA) Moderator: Tilman Ehrbeck (CEO, Consultative Group to Assist the Poor)

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Financial Inclusion 2020

PROGRAM AGENDA
WEDNESDAY, OCTOBER 30, 2013 continued
11:00 11:30 am 11:30 am 12:30 pm

Coffee / Tea Break Closing: Call to Action The Global Forum closes with a call to action to providers and policymakers.
Nine Kings Suite

Anil Aggarwal (Chairman & CEO, Money 2020) Carlos Lpez-Moctezuma (Global Director for Financial Inclusion, BBVA) Imelda Nicolas (Chairperson, Commission on Filipinos Overseas) Elly Ohene-Adu (Head of Banking Department, Bank of Ghana) Remarks: Pamela Flaherty (CEO, Citi Foundation), Elisabeth Rhyne (Managing Director, Center for Financial Inclusion at Accion), Michael Schlein (CEO, Accion) Moderator: Susy Cheston (Senior Advisor, Center for Financial Inclusion at Accion)

12:30 1:30 pm

Box Lunch
Box lunches are available to take to side meetings or to enjoy with new colleagues.

SIDE SESSIONS AT THE FI2020 GLOBAL FORUM

MONDAY, OCTOBER 28, 2013
7:30 11:30 am 8:00 10:30 am

Micronance CEO Working Group Meeting Financial Inclusion for Persons with Disabilities Open to FI2020 Global Forum guests and the public. Axel Leblois (President and Executive Director, G3ict) and Luis Gallegos (Permanent Representative of Ecuador to the United Nations Ofce at Geneva) discuss the economic impact of inaccessible solutions, how it affects us all and what is being done globally to close the accessibility gap.

8:00 am 4:15 pm

CMEF Meeting (Citibank Stirling Square) This joint Council of Micronance Equity Funds (CMEF) and Principles for Investors in Inclusive Finance (PIIF) meeting focuses on further developing CMEFs view of the balancing returns discussion and discussing the current equity landscape with participation from DFIs and other key industry stakeholders. World Economic Forum Steering Committee Meeting

9:00 10:30 am

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11

WEDNESDAY, OCTOBER 30, 2013

7:30 8:45 am

Consumer Protection: Moving the Roadmap to Action Consumers International and the Smart Campaign co-host a strategy session focused on moving the FI2020 Client Protection Roadmap forward to improve consumer protection for BOP clients. Breakfast will be served beginning at 7:00 a.m.

1:00 2:30 pm

Launch of the EIU Microscope Open to FI2020 Global Forum guests and the public. Michael Schlein (Accion), Lucy Hurst (EIU), Sergio Navajas, (IDB), Syed Mohsin Ahmed (Pakistan Micronance Network) and Bob Annibale (Citi Micronance) present the ndings of the 2013 Global Microscope on the Micronance Business Environment, which evaluates and benchmarks 55 countries on regulatory and business environment for micronance, and discuss how the Microscopes ndings will affect nancial inclusion.

2:30 3:30 pm

Financial Capability: Moving the Roadmap to Action Open to FI2020 Global Forum guests and the public. Jasmine Thomas, Program Ofcer at Citi Foundation, leads an interactive session to rene the nancial capability roadmap, highlight key programs and innovators that are breaking ground in this space, and identify ways to move the roadmap to action.

6:30 8:30 pm

Financial Inclusion: How eight NGOs are cooperating to advance nancial inclusion in a proactive, innovative, and responsible way The Micronance Club UK and Women Advancing Micronance (WAM) UK chapter will host the Micronance CEOs Working Group, including the CEOs of Grameen Foundation, Freedom from Hunger, Pro Mujer and Accion, at Citigroup Centre.

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Financial Inclusion 2020

FI2020 ATTENDEES
Selorm Adadevoh Millicom Timothy Adams Institute of International Finance Anil Aggarwal Money2020 Simran Aggarwal Money2020 Smita Aggarwal CAFRAL, Reserve Bank of India Hasib Ahmed Asian Development Bank Shamshad Akhtar United Nations Monika Aleksiejute Citi Micronance David Alvarez Independent Juliana Alvarez Banca de las Oportunidades Bindu Ananth IFMR Trust Thea Anderson Mercy Corps Bob Annibale Citi Micronance Rosella Aquende-Cabanero Commission on Filipinos Overseas Rudy Araujo Association of Supervisors of Banks of the Americas Shankar Arora Citi Micronance Thankom Arun University of Central Lanacashire David Baguma AMFIU Hemant Baijal MasterCard Worldwide Anu Bajaj Department for International Development Shyam Lal Bansal Oriental Bank of Commerce Rachael Barber Citigroup Tanya Barron Plan UK Daniela Bas United Nations Ranajoy Basu Reed Smith Sibel Beadle EBRD Rose Beaumont MasterCard Elizabeth Berthe Mercy Corps Jeroo Billimoria Child and Youth Finance International Talya Bosch Western Union Monica Brand Accion Ed Brandt MasterCard Worldwide Laura Breitenbach McGraw Hill Financial Paul Breloff Accion Titus Brenninkmeijer Solgenix LLC Philip Brown Citi Micronance Scott Brown VisionFund International Till Bruett UN Capital Development Fund Amy Butte Accion Board Flavia Bwire Association of Micronance Institutions of Uganda Amy Capman Harvard Kennedy School Olav Carlsen Tiaxa Thomas Carroll Global Development Incubator Carol Caruso Accion Yerom Castro Fritz Grupo Gentera, Compartamos Banco Craig Chelius Mifos Initiative Ed Chesshyre American Express Bhagwan Chowdhry UCLA Anderson School, Financial Access at Birth (FAB) Craig Churchill International Labour Organization Brian Clancy Center for Financial Inclusion Monique Cohen Independent Paulette Cohen Barclays Alejandro Coronado PagaTodo Arjuna Costa Omidyar Network Alex Counts Grameen Foundation USA Solana Cozzo Mastercard Worldwide Yolanda Cue-Lopez Banco del Ahorro Nacional y Servicios Financieros (BANSEFI) Payal Dalal Standard Chartered Bank Aboubacrine Date BIMAO Gabriel Davel Davel & Associates Gareth Davies Syngenta Fernando De Olloqui Inter-American Development Bank Thomas DeLuca Advanced Merchant Payments Ltd.

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13

Leah Dembitzer Maxwell Stamp William Derban Fidelity Bank Ghana Ltd Seema Desai GSMA Rani Deshpande Save the Children Patricia Devereux Mastercard Worldwide Dennis DiDonna EFL, Entrepreneurial Finance Lab Pina DIntino Scotiabank/G3-ICT Lisa Donegan World Economic Forum Sharon DOnofrio SEEP Network Sebastin Echeverria Ministry of Social Development, Government of Chile Edward Effah Fidelity Bank Ghana Limited Tilman Ehrbeck CGAP Katherine Ellis The Commonwealth Dirk Elsen Triodos Investment Managment Innocent Ephraim Vodacom Elvia Espinosa Banse Ngozi Eze Women for Women International Veronique Faber Microinsurance Network Alexandra Fiorillo ideas42 J Kevin Fisher Dartmouth Research & Consulting Pamela Flaherty Citi Foundation Annelyse Freyman McKinsey & Company

Eileen Gabriele Gabriele Group Bill Gajda Visa Inc. Grzegorz Galusek Micronance Centre (MFC) Beatriz Garcia Brunswick Group Anthony Goland McKinsey & Company Duncan Goldie-Scot Musoni Kenya Ltd Peter Goldstein InterMedia Bernardo Gonzalez-Rosas National Banking and Securities Commission Emilie Goodall PRI / Principles for Investors in Inclusive Finance Arun Gore Gray Ghost Ventures David Grace Dave Grace & Associates Liza Guzman Accion Jonathan Hakim Cigni Inc. Kate Hallam CDC Group Stephanie Hanson One Acre Fund James Harborne MasterCard Gina Harman Accion US Network Njideka Harry Youth for Technology Foundation (YTF) Maura Hart Womens World Banking Anne Hastings Center for Financial Inclusion Thor Hauge Western Union

Masami Hayashi MicroFinance Network Brigit Helms DAI Laura Hemrika Credit Suisse Lauren Hendricks CARE Dylan Higgins Kopo Kopo Eli Hini MTN Ghana Martin Hintz Allianz SE Richard Hinz The World Bank Hang Ho J.P. Morgan Steve Hollingworth Freedom from Hunger Mark Hookey DemystData Nick Hughes M-KOPA Ron Hynes MasterCard Worldwide Pial Islam pi Strategy Consulting Akiko Ito United Nations Amit Jain MasterCard Worldwide Priya Jaisinghani USAID Fernando Jimnez-Ontiveros Inter-American Development Bank (MIF) Coenraad Jonker TYME Sal Karakaplan MasterCard Worldwide Tom Keatinge Independent Stephen Kehoe Visa Inc.

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Financial Inclusion 2020

FI2020 ATTENDEES
Elizabeth Kellison Bill & Melinda Gates Foundation Gregory Keough Mobile Financial Services Tanaya Kilara CGAP Valerie Kindt Accion Ben Knelman Juntos Finanzas Gary Kochubka Standard & Poors / McGraw-Hill Financial Kurt Koenigsfest BancoSol Michael Koenitzer World Economic Forum Nish Kotecha geosansar Andrew Kuper LeapFrog Investments Brian Kuwik Accion Modupe Ladipo EFInA Jason Lamb Bill and Melinda Gates Foundation Maria Largey CDC Group Alexandre Lazarow Omidyar Network Axel Leblois G3ict Joanna Ledgerwood FSD Zambia SungAh Lee Alliance for Financial Inclusion Richard Leftley MicroEnsure Marten Leijon MIX Russell Leith Acacia Consulting Limited Andrea Levere CFED Anne Leymat Handicap International Azim Lila Royal Bank of Canada Nicolette Lim 1st Valley Bank Ulf Linders NMI AS Clara Lipson AboutMicronance.com Susie Lonie Consult Hyperion / SJLCS Carlos Lopez-Moctezuma BBVA Group Michel Losembe Banque Internationale pour lAfrique au Congo (BIAC) John Lwande Accion/Akiba Commercial Bank Antony Lythgoe IFC Graham Macmillan Citi Foundation Justin MacMullan Consumers International Nandika Madgavkar MetLife, Inc. Brett Magrath Zoona Asad Mahmood Deutsche Bank Paul Makin Consult Hyperion Elmer Malolos Cigni Veena Mankar Swadhaar Jean-Claude Masangu Mulongo Banque Centrale Du Congo Maude Massu CARE International UK Michal Matul ILOs Microinsurance Innovation Facility Henry Paul Mbaguta Ministry of Finance Uganda Michael McCord MicroInsurance Centre Kate McKee CGAP Leslie Meek-Wohl MasterCard Worldwide Robert Meloche Visa Inc. Ann Miles The MasterCard Foundation Henry Miller Goodman Media International Abrar Mir United Bank Limited Syed Mohsin Ahmed Pakistan Micronance Network Daniel Monehin MasterCard Worldwide Jonathan Morduch New York University Matu Mugo Central Bank of Kenya Sendhil Mullainathan Harvard Inez Murray Global Banking Alliance for Women Amita Nagaraja McGraw Hill Financial Frank Nagel Rabo Development Stefan Nalletamby African Development Bank Mark Napier FSD Africa Asad Naqvi Wolfensohn Fund Management Ashok Narain Reserve Bank of India Tara Nathan MasterCard Worldwide Sergio Navajas Inter-American Development Bank (MIF) Camilla Nestor Grameen Foundation

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Imelda Nicolas Commission on Filipinos Overseas Christine Nixon Good Shepherd Micronance Australia and New Zealand Timothy Nourse Making Cents International Mohammed Obaidullah Islamic Development Bank Timothy Ogden Financial Access Initiative Elly Ohene-Adu Bank of Ghana Omokehinde Ojomuyide MasterCard Worldwide Gwynne Oosterbaan Brunswick Group Eddie OReilly Saudi Arabian Monetary Agency Angelica Ortiz de Haas FMO (the Netherlands Development Finance Company) Josephine Osikena The Foreign Policy Centre Saye Ozuygun Citi Micronance Martyn Parker Swiss Re Swati Patel Citi Francis Pelekamoyo Opportunity International Network Rosario Perez Pro Mujer Irene Philippi US Treasury International Ofce of Technical Assistance Gino Picasso GloboKasNet Jan Piercy Enclude Laura Pietruszki Brunswick Group

Brian Pomeroy UK Financial Inclusion Taskforce Douglas Pond Mambu Sarah Porretta Lloyds Banking Group David Porteous BFA Beth Porter UNCDF Andrew Pospielovsky Independent Gus Poston Bridge Jaideep Prabhu University of Cambridge Alok Prasad Micronance Institutions Network, India Jerry Quigley MEDA Raa Qureshi J.P. Morgan Ian Radcliffe World Savings Banks Institute European Savings Banks Group Faisel Rahman Fair Finance Juana Ramirez ADA Shashi Ranjan Saija Finance Private Limited Glynis Rankin Creative Metier Donella Rapier Accion Jody Rasch Moodys Analytics Louise Raymond McGraw Hill Financial Walther Reategui Banco Agropecuario Larry Reed Microcredit Summit Campaign

Robyn Robertson Micronance Opportunities (MFO) Mamta Rodrigues Visa Inc. Clifford Rosenthal Consumer Financial Protection Bureau David Roskin Citigroup Daniel Rozas European Micronance Platform (e-MFP) Ravi Ruparel FSD Kenya Peter Rwema AMIR Douglas Sabo Visa Inc. Dimple Sanghi Omidyar Network India Advisors Pvt.Ltd. Beniamino Savonitto Innovations for Poverty Action Michael Schlein Accion Rachel Schneider Center for Financial Services Innovation Rupert Scoeld FINCA International John Scott American Express Arnaud Servais ADA Amiya Kumar Sharma RGVN Vipin Sharma Access Development Services Prateek Shrivastava Accendo Associates Ltd Alex Silva Omtrix International Anton Simanowitz Oikocredit David Simms Opportunity International

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Financial Inclusion 2020

FI2020 ATTENDEES
Abhishek Sinha Eko India Financial Services Private Limited Christian Sinobas KiWi Narda Sotomayor Superintendencia de Banca, Seguros y AFP de Per Jackie Spencer Money Advice Service Laurie Spengler Enclude John Staley Equity Bank Evelyn Stark MetLife Foundation Peer Stein IFC Erin Steinhauer Visa Worldwide Pte Limited Anne Stetson FXB Center for Health and Human Rights Jeff Stewart Lenddo Andrea Stiles AVAL Consulting Guy Stuart Micronance Opportunities Duvvuri Subbarao Independent Piyush Tantia ideas42 Gaiv Tata The World Bank Diana Taylor Wolfensohn & Co. Jeff Terry Grameen Foundation Jasmine Thomas Citi Foundation Kadambelil Paul Thomas ESAF Micronance & Investments (P) LTD Paul Tregidgo Credit Suisse Jutta Treviranus Inclusive Design Institute, OCAD University Nancy Truitt Truitt Enterprises, Inc. Lan Tu American Express Advanced Services Limited Michael Turner PERC Frederic Jan van den Bosch FMO - Netherlands Development Bank Hidde Van der Veer Aatoun Stichting Child Savings International Angelito Villanueva Smart e-Money, Inc. Elio Vitucci Experian Micro Analytics Kaspar Wansleben Luxembourg Micronance and Development Fund Peter Ware SWIFT Institute Dennis White MetLife Foundation Sian Williams Toynbee Hall Chen Wong Barclays Ed Wu PlaNet Finance Hyung-Gon Paul Yoo Mistral Mobile Mariela Zaldivar Superintendencia de Banca, Seguros y AFP de Per Anna Zelentsova Ministry of Finance of the Russian Federation Nicole Zimmermann Western Union
As of October 18, 2013

STAFF Emily Ackley Center for Financial Inclusion Allison Bernstein Accion Merene Botsio Center for Financial Inclusion Susy Cheston Center for Financial Inclusion Brandie Conforti Accion Elizabeth Davidson Center for Financial Inclusion Deborah Drake Center for Financial Inclusion Anita Gardeva Center for Financial Inclusion Josh Goldstein Center for Financial Inclusion Meghan Greene Accion Sonja Kelly Center for Financial Inclusion Amanda Lotz Center for Financial Inclusion Bruce MacDonald Accion Adriana Magdas Center for Financial Inclusion Caitryn McCallum Accion Danielle Piskadlo Center for Financial Inclusion Elisabeth Rhyne Center for Financial Inclusion Andrea Snyder Accion

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FI2020 SPEAKERS

Aigboje Aig-Imoukhuede
CEO Access Bank

Isaac Awuondo
Managing Director Commercial Bank of Africa

Monica Brand
Frontier Investments Group Accion

Shamshad Akhtar
Secretary-Generals Senior Adviser on Economic Development and Finance and Assistant Secretary-General for Economic Development, Department of Economic and Social Affairs United Nations

Ajay Banga
CEO Mastercard

Kennedy Bungane
CEO Barclays Africa

Cherie Blair
Founder Cherie Blair Foundation for Women

Susy Cheston
Senior Advisor Center for Financial Inclusion

Bob Annibale
Global Director, Community Development and Micronance Citigroup

Michael Corbat Talya Bosch

Vice-President, Social Ventures Western Union CEO Citigroup

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Financial Inclusion 2020

FI2020 SPEAKERS

Arjuna Costa
Investment Partner Omidyar Network

Bill Gajda
Global Head of Strategic Partnerships Visa Inc.

Oscar Graham
General Director of the Financial Markets and Provisional Funds Division Ministry of Finance and Economics, Peru

Edward Effah
Managing Director Fidelity Bank Ghana Ltd.

Luis Gallegos
Permanent Representative of Ecuador to the United Nations Ofce at Geneva United Nations

Dylan Higgins
CEO Kopo Kopo

Tilman Ehrbeck
CEO Consultative Group to Assist the Poor

Tony Goland
Senior Partner McKinsey & Company

Mark Hookey
CEO Demyst Data

Pam Flaherty
President & CEO Citi Foundation

Nick Hughes
Founder M-PESA and M-KOPA

Financial Inclusion 2020

19

Gregory Keough
CEO Mobile Financial Services

Carlos Lopez Moctezuma

Global Director for Financial Inclusion BBVA

Elly Ohene-Adu
Director of Financial Inculsion Bank of Ghana

Michel Khalaf
President EMEA Metlife, Inc.

Martyn Parker Michel Losembe

CEO Banque Internationale pour LAfrique au Congo Chairman, Global Partnerships Swiss Re

Alexia Latortue
Deputy Assistant Secretary, Development Finance and Debt US Treasury

Gino Picasso Sendhil Mullainathan

Professor of Economics Harvard University CEO GloboKasNet

Alok Prasad
CEO Micronance Institutions Network

Andrea Levere
President Corporation for Enterprise Development

Imelda Nicolas
Chairperson Commission on Filipinos Overseas

20

Financial Inclusion 2020

FI2020 SPEAKERS

Kamal Quadir
CEO bKash

William Sheedy
Global Executive, Corporate Strategy, M&A, Government and Europe Visa Inc.

Diana Taylor
Managing Director Wolfensohn & Company

Faisel Rahman
Managing Director Fair Finance

Sian Williams Narda Sotomayor Valenzuela Elisabeth Rhyne

Managing Director Center for Financial Inclusion Head, Micronance Analysis Department Superintendencia de Banca, Seguros y AFP de Peru Head of Financial Inclusion Toynbee Hall

Mariela Zaldivar
Manager, Client Services & Products Superintendencia de Banca, Seguros y AFP de Peru

Michael Schlein
CEO Accion

Duvvuri Subbarao
Former Governor Reserve Bank of India

Anna Zelentsova Rachel Schneider

Senior Vice President of Insights & Analytics Center for Financial Services Innovation

Piyush Tantia
Executive Director ideas42

Co-Chair G20 Global Partnership for Financial Inclusion, Russian Federation Ministry of Finance
As of October 14, 2013

1101 15th Street NW Suite 400 Washington, DC 20005 USA Tel: (202) 393-5113 Fax: (202) 393-5115 center@accion.org

www.nancialinclusion2020.org #FI2020

The cover image is derived from a Mapping the Invisible Market gure based on the Global Findex which shows the percent of people that do not have a bank account (the bottom segment) as well as the percent who do not use their bank accounts actively (the top segment) by country