DOCUMENTS RELATING

to
ANY REPORT, INCLUDING BUT NOT LIMITED TO
FD-302S, ELECTRONIC COMMUNICATIONS, AND
INSERTS, RELATING TO ANY COMMUNICATION BY
ANY PASSENGER ONBOARD ANY OF THE FOUR
FLIGHTS HIJACKED ON 9/11/2001 FOLLOWING THE
HIJACKING OF SUCH FLIGHT (INCLUDING VOICE
MAIL MESSAGES AND CALLS TO THE SOMERSET
COUNTY, PA EMERGENCY
(911 OPERATOR SERVICE).

RESPONSIVE
TO
REQUESTS #35-13
[PACKET #10]

COMMISSION COPY
 HMMISSION TASK FORCE
fMENT DELETION CODES
[As of August 11, 2003]

"A" - SOURCE/INFORMANT INFORMATION - Information, the disclosure of which

would tend to reveal the identity of an informant or source where confidentiality is
expressed or implied.

"B" - FBI TECHNIQUES AND/OR METHODS - Information on sensitive FBI

techniques and/or methods which would impede or impair the effectiveness of that
technique and/or method.

"C" - NON-RELEVANT FBI CASE INFORMATION - Information neither relevant nor

responsive to the Commission's requests.

"D" - FBI PENDING CASE INFORMATION - Information which would impede or

jeopardize a pending investigation of the FBI.

"E" - STATUTORY - Information legally prohibited from release by statute.

"F" - PRIVACY/SECURITY - Information, the disclosure of which would be an

unwarranted invasion of the personal privacy or jeopardize the safety of law
enforcement personnel and/or their family members
Material redacted under this code includes (1) social security numbers;
(2) date and place of birth; (3) home address and telephone numbers;
(4) personnel cell phone and pager numbers

"G" - FOREIGN GOVERNMENT INFORMATION - The identity of a foreign

government and/or foreign service to include the names of foreign law enforcement
employees/officials.
 THE NATIONAL COMMISSION ON TERRORIST ATTACKS UPON THE UNITED STATES
COMMISSION DOCUMENT REQUEST
DOCUMENT REQUEST: DOCUMENT REQUEST #35-13
SUBJECT: ANY REPORT. INCLUDING BUT NOT LIMITED TO FD-302S. ELECTRONIC COMMUNICATIONS. AND INSERTS. RELATING TO ANY
COMMUNICATION BY ANY PASSENGER ON BOARD ANY OF THE FOUR FLIGHTS HIJACKED ON 9/11/2001 FOLLOWING THE HIJACKING OF
SUCH FLIGHT (INCLUDING VOICE MAIL MESSAGES AND CALLS TO THE SOMERSET COUNTY. PA EMERGENCY (911 OPERATOR SERVICE).
(DOCUMENTS SPECIFICALLY REQUESTED by COMMISSION STAFFER JOHN RAIDT}
PACKET #10
{JUNE 16,2004}
DATE TYPE SUBJECT TOTAL BATE
of PAGES STAMP #s
DOCUMENT
09/11/01 FD302 RON MAY 1 734
09/11/01 FD302 1 735
09/11/01 FD302 1 736
See DR#MISC REQ #49 BS#4360
09/11/01 FD302 THEODORE OLSON 2 737-738

09/11/01 FD302 HELEN VOSS 1 739

See DR#M1SC REQ #49 BS#4259

09/11/01 INSERT 9/11 Personal Privacy 1 740

09/11/01 DLEC TWIN TOWERS BOMBING 2 741-742

09/12/01 HQEC MULTI-STATE BOMBING 2 743-744

09/12/01 LVEC TWIN TOWERS BOMBING 3 745-747

09/14/01 CTDEC MULTI-STATE BOMBING 2 748-749
09/14/01 CTDEC MULTI-STATE BOMBING 3 750-752
 DATE TYPE SUBJECT TOTAL BATE
of PAGES STAMP #s
DOCUMENT

09/16/01 CTDEC TWIN TOWERS BOMBING 3 753-755

09/18/01 DLEC TWIN TOWER BOMBING 3 756-758

09/18/01 PDEC MAJOR CASE 182 2 759-760

10/16/01 WFOEC PENTTBOMB 3 761-763

10/22/01 NFEC PENTTBOMB 2 764-765

12/15/01 WFOEC PENTTBOMB 3 766-768

06/05/02 FD302 NANCY and RONALD MAY 3 769-771

06/10/02 FD302 DAVID SPIVOCK 1 772

TOTAL
- LJ * "^ " " " "' "*
..39
PAGES
 THE NATIONAL COMMISSION ON TERRORIST ATTACKS
UPON THE UNITED STATES
REDACTION TRACKING
DOCUMENT REQUEST # 35-13 (P #10}
DATE: 6/18/04

9/11 Personal Privacy

BATE STAMP* DATE OF REASON for REDACTION CHANGES

DOCUMENT

737 9/11/01 F (DOJ employee)

 9/11 Flrst . ,^9/11 Law
Responder/Family . ,^jEnforcement
Privacy ,••"'"//1 Privacy

| _...--•" // / / 09/11/2001
i On September 11, 2001, at,..-approx'irnat-61y /1930 hobrs \l Agent's (SA'
jvere assigned a lead to contagt' and interview RON MAY, ATj
I I- The purpose of this'interview y*as to speik
with MAY reference a telephone call with/his daughter REN$E
MAY while she was on board American Airlines plight 77. \. May,-informed SA I

interested in speaking at this time, howevef would speak with

SA's| | andI Ton September 12,2Q01. SA | —j
will contact May and meet reference information related to the
phone call between May and his daughter. /

09/11/2001 Las Vegas, Nevada (telephonically)

265D-NY-280350 09/11/2001
SA
SA

REQ. #35-13 - 000000734

(01/26/1998)

FEDERAL BUREAU OF INVESTIGATION

Precedence: IMMEDIATE Date: 09/12/2001

To: Dallas Attn: [

International Terrorism

From: Las Vegas

Squad 8
Contact: SA

Approved By:

Drafted By: -''9/11 Law

Enforcement
Privacy
Case ID #: 265D-NY-280350 (Pending)
265D-WF-222811 (Pending) .,-""" /
265D-HQ-1348101 (Pending) ... , \: TWIN TOWERS B

PENTBOM ,., / \E BOMBING _

Flight 77. .,• ./ \: 265D-NY-2

Details: On September 12, 20,01, Special Agent's (SA's) I I

Goergen and,I T, accompanied by Las Vegas FBI Chaplain
I \t with RONALD and NANCY MAY at their residence in Las
Vegas.

NANCY MAY advised that she received a telephone call from

her daughter RENEE, a flight attendant on board American Flight 77 at
6:13 a.m., on September 11, 2001. RENEE informed NANCY that there
were six hijackers on board and the hijackers were moving "us" to the
rear of the plane. RENEE then provided telephone numbers to NANCY
for American Airlines and requested NANCY to contact them and advise
American Airlines that Flight 77 has been hijacked. The phone call
was then disconnected.

REQ. #35-13 ^ w 000000745

 To: Dallas From: Las Vegas
Re: 265D-NY-280350, 09/12/2001

RONALD then contacted American Airlines and provided them

with the information that was provided to NANCY. Neither Ronald or
NANCY had any additional information to report.

No further investigation by Las Vegas at this time, this

lead should be considered covered.

REQ. #35-13 000000746

 To: Dallas From. Las Vegas
Re: 265D-NY-280350, 09/12/2001

LEAD (s):

Set Lead 1:

DALLAS

AT DALLAS

Read and Clear

Set Lead 2:

NEW YORK

AT NEW YORK

Read and Clear

Set Lead 3:

WASHINGTON FIELD

AT WASHINGTON. DC

Read and Clear

Set Lead 4:

COUNTERTERRORISM

AT WASHINGTON. DC

Read and Clear

REQ. #35-13 000000747

(01/26/1998)

FEDERAL BUREAU OF INVESTIGATION

Precedence: ROUTINE Date: 09/14/2001

To: COUNTERTERRORISM

From: COUNTERTERRORISM

Approved By:
79/11 Law
Drafted By: • Enforcement
Privacy
Case ID #: 265D-NY-280350-HQ (PENDING)

Title: MULTI-STATE BOMBING

Synopsis: ICF #: HQ1818

Details:
INFORMATION CONTROL FORM

Control Number: HQ1818

Priority: ROUTINE Classification: UNCLASSIFIED

Method of Contact: Written

Source: INERNET #11878

Affiliation: / ...:::;
...--•""..-•'' Personal
Phone Number: / .... • ,, Privacy

Information Received Date: 09/12/2001 Time: 1:,02 AM

Prepared By: \
Component /Agency: I & I / FBI...--"""
Event: |_ JREFERS TO BARBARA OLSON'S DESCRIPTION
OF RAZOR BLADES EASILY CARRIED ON BOARD, DETACHED FROM
RAZORS AND INSERTED IN BOX, CUTERS THE PLASTIC SWITCHBLADES
OF THE STREET.

NAME:
PHONE:

REQ. #35-13 000000748

 EMAIL: "9/11
ssTl
ADDRESS Personal
REMOTE ADDRESS: Privacy

Event Date: Time:

References:

Categories:
.. - 9 /11 Law
Event Reviewed By: I I Enforcement
Privacy
Lead Required?:- NO

REQ. #35-13 000000749

 WITHDRAWAL NOTICE

RG: 148
Box: 00007 Folder: 0051 Document: 3
Series: 9/11 Commission, Team 7, box 7

Copies: 1 Pages: 3

ACCESS RESTRICTED

The item identified below has been withdrawn from this file:

Folder Title: DOJ docs re requests #35-13: Packet #10

Document Date: 09-14-2001
Document Type: Teletype
From: Counterterrorism
To: Baltimore

Subject: Interview request

In the review of this file this item was removed because access to it is
restricted. Restrictions on records in the National Archives are stated in
general and specific record group restriction statements which are available
for examination.

NND: 40474
Withdrawn: 12-26-2006 by:

RETRIEVAL #: 40474 00007 0051 3

(01/26/1998)

FEDERAL BUREAU OF INVESTIGATION

Precedence: ROUTINE Date: 09/18/2001

To: PORTLAND

From: PORTLAND

Approved By:
79/11 Law
Drafted By: / Enforcement
Privacy
Case ID #: 265D-NY-280350-PD

Title: MAJOR CASE 182

Synopsis: ICF #: PD54

Details:
INFORMATION CONTROL FORM

Control Number: PD54

Priority: ROUTINE Classification:/ UNCLASSIFIED

Method of Contact: Observation

Source: CNN NEWS

Affiliation:

Phone Number:

Information Received Date: / 09/11/2001 Time: 2:08 PM

Prepared By: I
Component/Agency: I&I/FBI

Event: BARBARA OLSON, WHO WAS ON THE PLANE THAT CRASHED

INTO THE PENTAGON, CALLED HUSBAND TWICE DURING HIJACKING.
PILOT AND PASSENGERS HERDED TO BACK OF PLANE. THERE WAS
MORE THAN ONE HIJACKER. WEAPONS WERE KNIVES AND CARDBOARD
CUTTERS.

Event Date: 09/11/2001 Time:

REQ. #35-13 000000759

 References:

Categories: INFORMATION
• , 9 711 Law
Event Reviewed By: | | Enforcement
Privacy
Lead Required?: NO

REQ. #35-13 000000760

 /19/11 First
/ jResponder/Family
FD-302 (Rev. 10-6-95) ' / 'Privacy

FEDERAL BUREAU OF INVESTGATION

Elate of transcription, 06/06/2002

I _ " \
\e NANCY
interviewed at their residence. Also present during this
interview was Assistant United States Attorney (AUSA) Robert
Spencer of the United States Attorney's Office, Eastern District
of Virginia. After being advised of the identity of those
present and the nature of the interview, NA$CY and RONALD MAY
provided the following information. j!
RONALD, a retired engineer, and N^NCY, a retired
community college employee, recently moved jfrom Las Vegas,
Nevada, to I t They have twb sons, KEN, 37 years
old, and JEFF, 33 years old. Their daughter RENEE MAY, 39 years
old, was a flight attendant on American Airlines Flight 77 which
was hijacked and crashed into the Pentagon Mduring the terrorist
attacks on 09/11/2001. j!
RENEE MAY was born in Buffalo, N£w York, and moved with
her parents to El Toro, California, when s.He was 11 years old.
RENEE graduated from San Diego State University and continued to
reside in San Diego until moving to Baltimore, Maryland,
approximately eight or nine years ago. REtSJEE had been employed
as a flight attendant with American Airlines for 14 years.
RENEE began her career working on European; flights before
changing her schedule to South American/Ciiribbean flights.
RENEE then began working on domestic flights, as she had become
tired of the flight schedule and wary of the risks involved with
flying. RENEE was looking to pursue a full-time position in the
art field. RENEE always had an interest jLti the arts, and had
volunteered as a docent at the Walters Art; Museum in Baltimore.
In addition to her employment as a flight! jattendant and her
volunteerism, RENEE also worked in various temporary assignments
through Kelly Services as well as working; ias a facilitator once
or twice per month for the American Management Association.
RENEE had started dating DAVID j $PIVOCK approximately
two years ago, and they became engaged iijij 08/2001 . SPIVOCK
resides in Rockville, Maryland, and is emloyed as an
electrician at \n on 06/05/2002 at

File # 2 65A-NY-2 8 0350 Date dictated

by SA |9/11 Law Enforcement Privacy |

s doouMtmcentiins neither recommendations nor conclusions of the FBI. It is the property of the FBI and is ^oane^(fnnTfffK9J gQ
___ "-5O i-> <-.. <t~