E-Mail

Electronic Mail
One of the most frequently used applications on the Internet today is e-mail. When you sign up for internet access through your ISP (Internet Service Provider li e !ogeco"# employer$school you are assigned a user name that identifies you as the individual at that organi%ation &ho holds the e-mail account. 'our school e-mail address is( yra.copeland)ds*n.edu.on.ca 'our personal e-mail address is( yracopeland+,)gmail.com Select one of the a*ove and fill in the *lan s *elo&( 'our user name is yra.copeland ( yracopeland+," ) separates the user name from the host name to allo& for multiple address at the same host. 'our hosts name is ds*n.edu.on.ca (gmail.com" Advantages of using e-mail are: 'ou can create drafts and delete e-mails quic ly. -al ing to friends or family &ho live far a&ay. 'ou can get sale information instead of flyers. .ives more information than te/ts. 0ast and easy &ay to communicate. 1on2t use paper. 3arge amount of storage. 4llo&s you to focus on the message not the sender.

Concerns regarding the use of e-mail: 'our in*o/ could *e full and may*e someone needs to send you a really important e-mail and you can2t receive it.

'ou can get a lot of 5un mail# li e &hen you get a notification on 0ace*oo # you get the notification on 0ace*oo and your e-mail. If you don2t visit your e-mail often# then most of the e-mail is old and you already no& then you have to delete every e-mail. 'ou have to have internet connection. 'ou can *e hac ed. Sometimes you 5ust &ant to &rite it on paper. Spam. If you2re using an internet e-mail *ro&ser# you have less storage etc... Once you send it# you can2t delete it. 6iruses. Over use. 4nyone can create an e-mail address that sound familiar and safe *ut you don2t really no& unless you can confirm yourself. If the person you2re sending the e-mail to doesn2t chec their e-mail often or doesn2t follo& through on response then you do not no& if they received it. 7emoves the face to face aspect of communication that allo&s you to read a person2s tone and mannerisms &hich can *e vital to effective communication.

When &e converse# &e e/pect other people to o*serve certain rules of *ehavior. -he same is true for e-mail# the most popular form of online communication. 8ere are a fe& pointers to help you communicate more effectively. In the space provided, explain why each etiquette tip should be followed. . Clearly summari!e your message in the sub"ect line. So the person automatically no&s &hat you are tal ing a*out. #. $o not use the CC %Carbon Copy& function to copy your message to everyone.
-hese days everyone receives too much e-mail. 9nnecessary messages are annoying. If only a fe& people really need to receive your message# only direct it to them.

'. (se the )CC %)lind Carbon Copy& :ust as it2s not polite to give out a person2s telephone num*er &ithout his or her no&ledge# it2s not polite to *roadcast everyone2s e-mail address. 0or instance# &hen you send a message to ;< people and use the -o or !! fields to address the message# all ;< people see each other2s adresses. =y using the =!!# each recipient sees only t&o>theirs and yours. *. +eep your message short and focused. If it2s too long some people get *ored and don2t read all of it and 5ust s im through it. -hin a*out &hat you &ant to say then summari%e that then send the e-mail. ,. Avoid using all CA-I.A/ /0..012333 So it doesn2t seem li e you2re mad. It2s also more difficult to read. 4. $on5t write anything you wouldn5t say in public. 4nyone can easily for&ard your message# even accidentally. -his could leave you in an em*arrassing position if you divulged confidential information. 6. (se emoticons7smiley5s to ensure that your message is properly understood. Sometimes &hen people say a 5o e and others are sensitive they ta e it seriously *ut don2t understand that the other person &as 5ust ma ing a 5o e. 8. Avoid sending e-mail to large numbers of people unless you have a legitimate reason to do it.

E-mail sent to many recipients may *e considered spam. 9. Avoid nasty e-mail. Whatever you say# ma e sure you stand *ehind it *ecause once it2s out there# you can2t ta e it *ac . :. Include your name at the bottom of the message. :ust in case the person a*out to read your e-mail doesn2t no& &hat your actual e-mail address is# they can see your name at the *ottom and no& it2s you.