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Project Leader/Green Belt: Ray Holden Project Leader Title: Associate Network Support Engineer Project Start Date: 8/5/2003
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Notification method was changed to the clarify reporting system and the information contained in the notice was agreed upon. Anti-Virus software was added to as many machines as possible.
Results/Benefits
After the project, the customer will save US$650 per incident as a result of reduced end user downtime.
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