General

1. How do I get to migrate?

2. Is it possible for me to make calls to other networks free?
3. How much do I need to migrate to the package?
4. How do I know if my phone contacts and details are not tampered with?
5. What is my benefit of migrating to this package now?
6. Is it possible for me to make international calls on call redux for free
7. Is the call redux package valid abroad?
8. Is it possible for me to migrate to other networks from call Glo redux
9. How do I pay my monthly charges?
10.Is call redux a GSM network?
11.Must I use a new Glo line to use call redux?
12.How reliable is the calls I make on call redux?
13.Is it possible to get information on sports, news, and entertainment on call
redux for free?
14.How many days or hours do I have to wait to know that I have been activated
on the package?
15.Who do I contact when I have problems, questions or suggestions?
16.How is it better than other Glo packages?
17.Can I migrate now and pay later?
18.What happens if I don’t pay the monthly charges? Will I be disconnected from
the Glo network?
19. Can I make use of call redux on any type of phone?
20.Can I make free video calls on the package?
21.How do I confirm that call redux is real?
22.Ho w do I know that my contact details are not sold out to advertisement
agencies?
23.How can I convince people that the offer is real?
24.Is it economical enough for students?
25.How many people can I call for free on the package?
26.Will still be possible to people who refuse to migrate to the package at
cheaper rates?
27.What do I do when having problems trying to pay the monthly payments?
28.Will I be able to connect to the internet on the call redux package?
29.Apart from free calls, what other benefits does the package offer?
30.Is it available in all Glo network countries or just Nigeria alone?
31.How will I continue to make use of the package while outside Nigeria or Africa
as a whole?
32.Is it a raffle draw or bonanza?
33.What makes it different from packages on other networks?
34.Is it applicable to other networks? i.e do we have MTN, Zain, Starcomms call
redux?
35.Can I make free conference calls on call redux?
36.Is the monthly charge in form of recharge cards alone?
37.Is the call redux package different from other Glo packages?
38.If I misplaced my phone and later retrieved my line, will I still be on the
package, or I will have to start the migration process all over again?
39.Can I download songs and caller tunes for free on the package?
40.How many months or years will the package last?
41.How do I deactivate the call redux package?
42.How do know when to recharge my account?
43.Can I send MMS for free on the package?
44.Is the package sold together with a phone?
45.Does the package require me to make use of secret PIN numbers?
46.Are voice messages free on the package?
47.Can I perform credit transfers on the package?
48.Do I make use of the same code I use in recharging my Glo line to recharge
call redux?
49.What if I do not have access to the internet to register for the package, is
there any other way I can register?
50.Can I pay my monthly charges in advance? If so is there any bonus for doing
that?
51.Can I make use of call barring on the package?
52.How many times do I need to call a particular line in a day?
53.How do I get my bonus money for referring people, is it in form of cash or
recharge cards?
54.Is it only people on the call redux package that will be on my contact list?
55.Must I register before I start using the call redux package?
56.What can I do to become a dealer?
57.Do I start receiving bonus starting from the first person I introduce?
58.When do I pay my monthly charges, is at the beginning, middle or end of the
month?
59.Will I be charged for the text messages I receive from customer care?
60.Can I pay or register for another person?
61.Is there a money back guarantee for the package? If so, how long does it
last?
62.What do I do if my monthly charges do not reflect on my account?
63.What happens if I use more than the minimum credit balance on my phone?
64.What are the differences in call rates for those making use of call redux
package and those not making use of it?
65.What is the customer care line and is it toll-free?
66.Can I be a marketer as well as a dealer at the same time?
67.How can I recover my forgotten password?
68.What do I do if I’m unable to with my friends on call redux?
69.Are there on- and off-peak periods on call redux?
70.What are other products from websoft?
71.How do I change my password from zain call redux to glo call redux?
72.Is it compulsory I have my own password?
73.How do I go about changing my password?
74.Can call a zain call redux no free from my glo call redux number?
75.can I use my call redux line to start a business centre?
76.Can I freely transfer call redux plan from one line to another?
77.What am I supposed to do during the provisioning period?
78.What happens if I paid into the wrong account?
79.Can I pay into any of the bank’s branches nationwide?
80.Can I register using my international credit card or through paypal?
81.Will my message drafts be lost after the provisioning period?
82.What name will be on the teller I use in paying at the bank?
83.How will you know am the one that introduce an individual to the call redux
package?
84.What do you need my account details for, is it safe?
85.Apart from the banks mentioned what other bank can I pay into?
86.What if I call glo customer care line and your company is not recognized?
87.Is it compulsory I have no money in my account before I can migrate?
88.Will I get information about all other glo packages? As per text.
89.How do I login into call redux portal?