Introduction to ISO

Who ISO Is
Network of national standards institutes of 162 countries Central Secretariat in Geneva, Switzerland

A non-governmental organization
Members both from public and private sector Worlds largest developer of standards

What ISOs Name Means

International Organization for Standardization would have different abbreviations in different languages IOS in English, OIN in French Decided to use a word derived from Greek isos meaning equal Short form of organization is ISO in all countries & all languages

How It Started
International standardization began in the electrotechnical field International Electrotechnical Commission (IEC) established 1906 Intl Federation of the National Standardizing Association (ISA) was set up 1926 & came to end 1942

How It Started Contd.

In 1946, delegates from 25 countries met in London with an idea of a new international organization Objective to facilitate the international coordination and unification of industrial standards
ISO began operations on 23 Feb 1947

How Standards Are Developed

National delegates of experts of a technical committee prepare Draft International Standard (DIS) After feedback & positive voting Final Draft International Standard (FDIS) is developed & circulated

On final voting, document is published as International Standard

Standards Range
Agriculture & construction Mechanical engineering to medical devices Information technology Most popular standards are ISO 9001 (Quality mgmt system) and ISO 14001 (Environment mgmt system) 887,770 organizations in 161 countries implemented these two standards

ISO 9000 Series

ISO 9000 Quality management systems Fundamentals and vocabulary ISO 9001 Quality management systems Requirements

ISO 9004 Quality management systems Guidelines for performance improvements

ISO 9001 Revisions

ISO 9001 first published in 1987 Revised in 1994, with 3 categories ISO 9001 (design & Production ) ISO 9002 (for production or service) ISO 9003 (no production, only inspection or testing activity) Again revised in 2000 Latest revision ISO 9001:2008 cancels and replaces above versions

ISO 14000 Series

ISO 14001:2004 Environmental management systems Requirements with guidance for use ISO 14004:2004 Environmental management systems General guidelines on principles, systems and support techniques

ISO 9001 / ISO 14001 Certification

ISO 9001 / ISO 14001 registration is done by certification bodies like United Registrar of Systems Limited. Further affiliated to an accreditation board, a public sector organization, like: - United Kingdom Accreditation Services (UKAS) - Pakistan National Accreditation Council (PNAC)

Other International Standards

ISO 22000 - Food Safety ISO 17025 - Lab Accreditation SA 8000 - Social Accountability IIP Investors in people - HR standard ISO 27001 - Information Security

Certification Process
Documentation Implementation

Internal audit
External (Certification ) audit Regular surveillance audits to maintain certification

Thanks