ENTERPRISE IP-PBX

You want to own and manage telecommunications by yourself within your company premises? Looking for a simple solution with advanced functionalities that will help your company to better adapt to its environment while making a fast ROI?

Dial-Office is what you need!

Whatever your companys size, Dial-Office offers a selection of advanced functionalities that helps the company better adapt to its environment and enhance its brand image. This contributes to the strengthening of customer relationships. An Optimal Solution for Your Phone Calls Management: With Dial-Office, you will take up the internal challenges of your organization on an operational level. This solution enables a better overview of your employees interactions by phone. The solution contributes to the optimisation of your work team organisation, to the improvement of customer relationships and to higher productivity. Alongside this, you will have access to the telecommunication systems within your company from an intuitive web interface. A Solution for Remote Workers: Each user has private access to his/her personal interface and has options at his/her disposal. For example, there is the configuration of availability, the redirection of calls to another line in order to always be reachable even when you are not at the office. The only thing to do is to connect your phone to the Internet. Wherever you are, you stay connected to Dial-Office. Your line at the office will follow you wherever you travel. A Solution Entirely Based on the Internet Protocol: Dial-Office relies on VoIP technology: the application can be directly installed and integrated to your company local network without constraining you to traditional connections. You can easily add, delete and move extensions easily, without modifying the existing infrastructure. Consequently, you will have no further costs involved.

DIAL-OFFICE

Breaking the communication barriers

A Complete Solution: Dial-Office is the essential tool for the management of telecommunications in your company. Its ease-of-use makes this solution accessible to all your employees and does not incur any other cost than the initial investment. Dial-Office also works well with most media gateways to connect to PSTN and virtual lines. A Cost Saving Solution: Far less expensive than a traditional phone service, Dial-Office prevents needless costs and any line limitations you face with traditional systems. Dial-Office will help you have huge savings for international calls, thanks to the virtualisation of lines. You can also benefit from Toll Free when calling the office. A scalable and Adaptable Solution: Dial-Office is expandable with the growth of your company and offers the best services at a very competitive price with unlimited extensions.

For more information on Dial-Office visit our Web site www.dialexia.com

DIAL-OFFICE KEY FEATURES

ADD-ONS MODULES ACD Module (Enterprise version only) Conference server (Enterprise version only) Failover and High Availability Support (Enterprise version only) REQUIREMENTS: Servers: Windows/ Linux based or cloud based virtual machine. End-points devices supported : ATAs, gateways, IP phones (e.g Polycom, Astraa, SNOM) and Softphones (e.g: Dial-Com & X-Lite) MS-SQL or MySQL

IP-PBX

Auto-attendant IVR Integrated Voicemail Unified Communications SIP Trunking Compliant works with service providers virtual lines. Call Back number User Call permissions

SIP

TELEPHONY MAIN FEATURES: Hunt Group Group paging Find Me/ Follow Me Fax Support Call Recording Devices Auto-Provisioning Caller ID Call transfer: Blind/Supervised Call forwarding: Available/Busy/No Answer Call waiting Music on Hold (MOH) Call Park Busy Lamp Fiel (BLF) Three way conferencing Voice mail

DIAL-OFFICE

APPLICATION COMPONENTS
DIAL-MANAGER: a SIP based server that bundles three fundamental SIP components which sit in the core of a SIP network; such as, a SIP Proxy server, a SIP Registrar server and a Presence server. DIAL-MEDIA: a media server that runs dynamic IVR applications. It features seamless voicemail and media services (call park, call relay, presence and more), IVR for voicemail and auto attendant. DIAL-PAGING: an announcement server that multicasts IP phones that comply with the auto answers specifications. DIAL-CONSOLE: a powerful easy-to-use soft console designed for receptionist switchboard operations in an IP-PBX environment. OPERATION, ADMINISTRATION & MANAGEMENT WEB INTERFACE (OA&M): it is platform and browser independent. Depending on the user profile, it offers different access to the Dial-Office portal (administrator and users).

For more information on Dial-Office visit our Web site www.dialexia.com