Managing Information Systems 1. Business Information Systems 2. Management Information Systems 3. Hardware 4. Software 5. Network 6. Data ase !.

Systems "#$$%i&ation' De(e%o$ment ). *%e&troni& +ommer&e ,. Se&urity o(er +om$uter System and Data 1-. .isk Management and +ontro%s wit/in I0 *n(ironment "12.3 S4#+*' 346 1/i&/ of t/e fo%%owing artifi&ia% inte%%igen&e information systems &annot %earn from e5$erien&e6 #ns. a. Neura% networks. & . +ase7 ased reasoning systems. &. .u%e7 ased e5$ert systems. d. Inte%%igent agents. 34! 1/i&/ one of t/e fo%%owing systems est &/ara&teri8es a de&ision su$$ort system "DSS' 6 #ns. a. 0ransa&tion $ro&essing system "04S'. d . Data ase management system "DBMS'. &. S$reads/eet system. d. Intera&ti(e system. 34) 1/i&/ grou$ of &/ara&teristi&s est des&ri es de&ision su$$ort systems6 a. #na%yti&a% mode%s9 s$e&ia%i8ed data ases9 and intera&ti(e &om$uter7 ased #ns9 mode%ing $ro&esses. . #na%yti&a% mode%s9 s$e&ia%i8ed data ases9 intera&ti(e &om$uter7 ased mode%ing $ro&esses9 and t/e de&ision maker:s own insig/ts and ;udgments. &. #na%yti&a% mode%s9 $rogramming mode%s9 a$$%i&ation mode%s9 and intera&ti(e &om$uter7 ased mode%ing $ro&esses. d. *5$ert systems9 mode%7 ased information9 e%e&troni& data inter&/ange9 and t/e de&ision maker:s own insig/ts and ;udgments. 34, #n e5e&uti(e information system is not &/ara&teri8ed y a. Su$$%ying ad(i&e to to$ management from an e5$ert "know%edge7 ased' #ns. system. a . Su$$%ying finan&ia% and nonfinan&ia% information. &. Su$$%ying immediate information a out an entity:s &riti&a% su&&ess fa&tors. d. <se on ot/ mainframes and $ersona% &om$uter networks. 35- 1/at attri ute is %east des&ri$ti(e of an e5e&uti(e information system6 a. +om ines9 integrates9 and summari8es data from many sour&es. #ns. . Designed to monitor usiness &onditions and assist in strategi& $%anning.

d &. 4ro(ides immediate and intera&ti(e a&&ess to information. d. 4ro(ides on%y /ig/%y aggregated information. 2 "12.3 S4#+*' 35! 1/at ty$e of &om$uter system is &/ara&teri8ed y data t/at are assem %ed from more t/an one %o&ation and re&ords t/at are u$dated immediate%y6 #ns. a. Mi&ro&om$uter system. d . Mini&om$uter system. &. Bat&/ $ro&essing system. d. 2n%ine rea%7time system. 35) 1/at ty$e of &om$uteri8ed data $ro&essing system wou%d e most a$$ro$riate for a &om$any t/at is o$ening a new retai% %o&ation, #ns. a. Bat&/ $ro&essing. . .ea%7time $ro&essing. &. Se=uentia%7fi%e $ro&essing. d. Dire&t7a&&ess $ro&essing. 35, Bat&/ $ro&essing a. +an on%y e $erformed on a &entra%i8ed system. #ns. . 4ro&esses indi(idua% transa&tions as t/ey o&&ur. d &. #%%ows users to in=uire a out grou$s of information &ontained in t/e system. d. #&&umu%ates transa&tion re&ords into grou$s for $ro&essing against t/e master fi%e. 36- 0/e &om$uter o$erating system $erforms s&/edu%ing9 resour&e a%%o&ation9 and data retrie(a% fun&tions ased on a set of instru&tions $ro(ided y t/e #ns. a. inter$reter. d . %anguage $ro&essors. &. &om$i%er. d. >o &ontro% %anguage. 361 1/i&/ of t/e fo%%owing is not a &/ara&teristi& of a at&/ $ro&essed &om$uter system6 #ns. a. 0/e &o%%e&tion of %ike transa&tions w/i&/ are sorted and $ro&essed d se=uentia%%y against a master fi%e. . 3ey$un&/ing of transa&tions9 fo%%owed y ma&/ine $ro&essing. &. 0/e $rodu&tion of numerous $rintouts. d. 0/e $osting of a transa&tion9 as it o&&urs9 to se(era% fi%es9 wit/out intermediate $rintouts. 362 +om$ared to on%ine rea%7time $ro&essing9 at&/ $ro&essing /as w/i&/ of t/e fo%%owing disad(antages6 #ns. a. # greater %e(e% of &ontro% is ne&essary. d . #dditiona% &om$uting resour&es are re=uired. &. #dditiona% $ersonne% are re=uired. d. Stored data are &urrent on%y after t/e u$date $ro&ess. 4 "12.3 S4#+*' 36, B#SI+9 ?2.0.#N9 and +2B2@ are a%% e5am$%es of

a. #$$%i&ation %anguages. #ns. . Ma&/ine %anguages. & &. 4ro&edura% %anguages. d. 2$erating systems. 3!- +roft ?oods9 In&. /as o$erated its &urrent %ega&y finan&ia% systems for t/e $ast si5 years. 0/e &om$any /as de&ided to a&=uire and insta%% an *.4 system #ns. "enter$rise resour&e $%anning system'. 1/i&/ of t/e fo%%owing wi%% +roft d rea%i8e as t/e key im$ro(ement in its finan&ia% re&ord7 kee$ing fun&tion: a. #ny de$artment &an now su mit a re=uest to $ur&/ase items. . 0/e system &an re&ord t/e date and time at w/i&/ (endors s/i$ raw materia%s to +roft. &. 4rodu&e (endors &an send e%e&troni& notifi&ation of in&oming de%i(eries. d. In(entory re&ords are more a&&urate and time%y. 3!1 0/e software w/i&/ &an integrate t/e &om$any7wide information systems as we%% as &onne&t organi8ationa% o$erations su&/ as $ersonne%9 $rodu&tion9 or #ns. marketing9 is &a%%ed a. 2$erating system. . *nter$rise resour&e $%anning. &. *%e&troni& data inter&/ange. d. +entra% $ro&essing unit. 3!2 +ustomer .e%ations/i$ Management "+.M' systems are e5treme%y im$ortant today. Se(era% +.M software systems are a(ai%a %e in t/e &ommer&ia% market. 1/i&/ #ns. of t/e fo%%owing is not a fun&tion of +.M: # +.M system wi%%A & a. assist a &om$any wit/ organi8ing detai%ed data a out &ustomers so t/at more $ersona%i8ed ser(i&e &an e gi(en to t/em. . re&ord &ustomer $referen&es and transa&tion /istory so t/at t/e &om$any &an make suggestions a out ot/er $rodu&ts t/e &ustomer may want to uy. &. a%%ow &ustomers to &a%% a &entra%i8ed &ustomer ser(i&e de$artment w/en t/ey determine it is time to reorder in(entory. d. /e%$ turn satisfied &ustomers into %oya% &ustomers. 3!3 e%e+4* is a we 7 ased $ro(ider of &ontinuing $rofessiona% edu&ation "+4*' for +4#s. e%e+4* maintains re&ords of its &ustomers: su&&essfu% &om$%etion of +4* #ns. &ourses. ?urt/ermore9 it a%%ows its &ustomers to enter9 in e%e+4*:s a data ase9 t/eir su&&essfu% &om$%etion of ot/er &ourses in order to maintain a &urrent re&ord of a%% &redits earned. e%e+4* uses t/is information to e7mai% its &ustomers a reminder of t/eir +4* status on a $eriodi& asis. e%e+4* most %ike%y uses w/i&/ of t/e fo%%owing systems for t/is ser(i&e6 a. +.M.

. *.4. &. 42S. d. MB#. 6 "12.3 S4#+*' 3!, +a%a$9 In&. /as se(era% de$artments 9 and ea&/ of t/em o$erates @#Ns for t/e usiness &on(enien&e. Some de$artments often need to &ommuni&ate and e5&/ange #ns. ideas wit/ t/e ot/ers for s&/edu%ing9 re$orting or udgeting $ur$oses. 0/e de(i&e +a%a$ uses to forward $a&kets of data from one @an to anot/er9 is &a%%ed aA a. we ser(er. . router. &. firewa%%. d. we $roto&o%. 3)- # (a%ue7added network "B#N' is a $ri(ate%y owned network t/at $erforms w/i&/ of t/e fo%%owing fun&tions6 #ns. a. .oute data transa&tions etween trading $artners. a . .oute data wit/in a &om$any:s mu%ti$%e networks9 &. 4ro(ide additiona% a&&ura&y for data transmissions. d. 4ro(ide ser(i&es to send marketing data to &ustomers. 3)1 #n auditor wou%d most %ike%y e &on&erned wit/ w/i&/ of t/e fo%%owing &ontro%s in a distri uted data $ro&essing system6 #ns. a. Hardware &ontro%s & . Systems do&umentation &ontro%s &. #&&ess &ontro%s d. Disaster re&o(ery &ontro%s 3)2 0/e $ro&essing of transa&tions y mu%ti$%e &om$uters on a network9 rat/er t/an re%ying on a sing%e &om$uter for $ro&essing9 is &a%%edA #ns9 a. mu%ti$ro&essing. d . mu%ti7$oint $ro&essing. &. de&entra%i8ed $ro&essing. d. distri uted $ro&essing. 3)3 0/e %ist of modern &ommuni&ation systems e5tends we%% eyond t/e te%e$/one and $osta% ser(i&e. 0/ese new systems &an e distinguis/ed y t/e features or #ns9 &a$a i%ities t/ey $ro(ide. 0/us9 features su&/ as #nswer9 *dit9 ?orward9 a Send9 .ead9 and 4rint wou%d indi&ate a system &a%%ed a. *%e&troni& mai%. . Boi&e store7and7forward. &. Deskto$ $u %is/ing. d. Digita% &ommuni&ations. 3)4 0/e most diffi&u%t as$e&t of using Internet resour&es is a. Making a $/ysi&a% &onne&tion. #ns. . @o&ating t/e est information sour&e. &. 2 taining t/e e=ui$ment re=uired. d. Cetting aut/ori8ation for a&&ess. )

"12.3 S4#+*' 3,1 *(ery re&ord in a fi%e s/ou%d &ontain a. More t/an one fie%d. #ns. . #n entry in t/e key fie%d. &. #t %east one numeri& fie%d. d. # %ink to t/e o$erating system. 3,2 0/e &onfusion &reated y data redundan&y makes it diffi&u%t for &om$anies to a. Integrate data from different sour&es. #ns. . <se t/e data in a$$%i&ation $rogram. a &. +reate a data di&tionary. d. +reate on%ine $ro&essing &a$a i%ities. 3,3 0/e re$resentation of data as t/ey wou%d a$$ear to an a$$%i&ation $rogrammer or end user is D are #ns. a. 0/e DBMS d . 0/e $/ysi&a% (iew &. 0/e data mani$u%ation %anguage d. 0/e %ogi&a% (iew 3,4 2ne ad(antage of a data ase management system "DBMS' is a. *a&/ organi8ationa% unit takes res$onsi i%ity and &ontro% for its own #ns. data. d . 0/e &ost of t/e data $ro&essing de$artment de&reases as users are now res$onsi %e for esta %is/ing t/eir own data /and%ing te&/ni=ues. &. # de&reased (u%nera i%ity as t/e data ase management system /as numerous se&urity &ontro%s to $re(ent disasters. d. 0/e inde$enden&e of t/e data from t/e a$$%i&ation $rograms9 w/i&/ a%%ows t/e $rograms to e de(e%o$ed for t/e user:s s$e&ifi& needs wit/out &on&ern for data &a$ture $ro %ems. 3,5 0o tra&e data t/roug/ se(era% a$$%i&ation $rograms9 an auditor needs to know w/at $rograms use t/e data9 w/i&/ fi%es &ontain t/e data9 and w/i&/ $rinted #ns. re$orts dis$%ay t/e data. If data e5ist on%y in a data ase system9 t/e a auditor &ou%d $ro a %y find a%% of t/is information in a a. Data di&tionary. . Data ase s&/ema. &. Data en&ry$tor. d. De&ision ta %e. 3,6 # fast7growing ser(i&e &om$any is de(e%o$ing its information te&/no%ogy interna%%y. 1/at is t/e first ste$ in t/e &om$any:s systems de(e%o$ment %ife #ns. &y&%e6 a a. #na%ysis. . Im$%ementation. &. 0esting. d. Design.

"12.3 S4#+*' 4-3 2 ;e&t te&/no%ogy is %ike%y to e&ome more im$ortant in &om$anies: strategi& use of information systems e&ause of its $otentia% toA #ns. a. $ermit =ui&ker and more re%ia %e de(e%o$ment of systems. a . maintain $rograms written in $ro&edura% %anguages. &. minimi8e data integrity (io%ations in /ierar&/i&a% data ases. d. stream%ine t/e traditiona% systems de(e%o$ment met/odo%ogy. 4-4 1/i&/ of t/e fo%%owing est defines e%e&troni& data inter&/ange "*DI' transa&tions6 #ns. a. *%e&troni& usiness information is e5&/anged etween two or more a usinesses. . +ustomers funds7re%ated transa&tions are e%e&troni&a%%y transmitted and $ro&essed. &. *ntered sa%es data are e%e&troni&a%%y transmitted (ia a &entra%i8ed network to a &entra% $ro&essor. d. 4rodu&ts so%d on &entra% we ser(ers &an e a&&essed y users any time. 4-5 1/i&/ of t/e fo%%owing statements a out e%e&troni& data inter&/ange "*DI' is ?#@S*6 #ns. a. *DI is a standard system for e%e&troni&a%%y transferring information d etween organi8ations and a&ross usiness $ro&esses. . *D1 de&reases t/e error in entering data. &. *DI e%iminates t/e need for mai%ing $a$er do&uments. d. 0/e use of t/e Internet for *DI e%iminates t/e need for standard do&ument formats for su&/ usiness forms as $ur&/ase orders and in(oi&es. 4-6 0/e emergen&e of e%e&troni& data inter&/ange "*DI' as standard o$erating $ra&ti&e in&reases t/e risk of #ns. a. <naut/ori8ed t/ird7$arty a&&ess to systems. a . Systemati& $rogramming errors. &. Inade=uate know%edge ases. d. <nsu&&essfu% system use. 4-! #fter a &om$any im$%ements *DI to &ommuni&ate wit/ its &ustomers9 an a$$ro$riate &ontro% for ensuring aut/enti&ity of t/e e%e&troni& orders it #ns. re&ei(es is to & a. *n&ry$t sensiti(e messages su&/ as e%e&troni& $ayments for raw materia%s re&ei(ed. . 4erform reasona %eness &/e&ks on =uantities ordered efore fi%%ing orders. &. Berify t/e identity of senders and determine w/et/er orders &orres$ond to &ontra&t terms. d. #&know%edge re&ei$t of e%e&troni& $ayments wit/ a &onfirming message. 12

"12.3 S4#+*' 413 1/i&/ of t/e fo%%owing is not a &/ara&teristi& of a $oint7of7sa%e system, a. 4ro&essing errors &aused y i%%egi %e sa%es s%i$s wi%% %ike%y in&rease. #ns. . In(entory data re=uired y in(entory managers are &o%%e&ted as a regu%ar a and norma% $art of a sa%es transa&tion. +. Manua% data $ro&essing fun&tions re=uired of t/e sa%es staff &an e redu&ed or e(en e%iminated. d. +redit &/e&ks &an e $erformed using t/e &as/ register as an in=uiry termina%. 414 1/i&/ of t/e fo%%owing a&ti(ities wou%d most %ike%y dete&t &om$uter7re%ated fraud:6 #ns. a. <sing data en&ry$tion. d . 4erforming (a%idity &/e&ks. &. +ondu&ting fraud7awareness training. d. .e(iewing t/e systems7a&&ess %og. 415 >ones9 an auditor for ?armington +o.9 noted t/at t/e #&me em$%oyees were using &om$uters &onne&ted to #&me:s network y wire%ess te&/no%ogy. 2n >ones: #ns. ne5t (isit to #&me9 >ones roug/t one of ?armington:s %a$to$ &om$uters wit/ a d wire%ess network &ard. 1/en >ones started t/e %a$to$ to egin work9 >ones noti&ed t/at t/e %a$to$ &ou%d (iew se(era% &om$uters on #&me:s network and >ones /ad a&&ess to #&me:s network fi%es. 1/i&/ of t/e 7fo%%owing statements is t/e most %ike%y e5$%anation6 a. #&me:s router was im$ro$er%y &onfigured. . ?armington:s &om$uter /ad t/e same administrator $assword as t/e ser(er. &. >ones /ad een gi(en root a&&ount fa&i%itator on #&me:s &om$uter. d. #&me was not using se&urity on t/e network. 416 0/e $ossi i%ity of erasing a %arge amount of information stored on magneti& ta$e most %ike%y wou%d e redu&ed y t/e use of #ns. a. ?i%e $rote&tion rings. a +/e&k digits. &. +om$%eteness tests. d. +on(ersion (erifi&ation. 41! #ut/enti&ation is t/e $ro&ess y w/i&/ t/e a. System (erifies t/at t/e user is entit%ed to enter t/e transa&tion #ns. re=uested. . System (erifies t/e identity of t/e user. &. <ser identifies /imD/erse%f to t/e system. d. <ser indi&ates to t/e system t/at t/e transa&tion was $ro&essed &orre&t%y. 14 "12.3 S4#+*' 423 #n entity /as t/e fo%%owing in(oi&es in a at&/A

#ns. In(oi&e E 4rodu&t Fuantity <nit $ri&e d 2-1 ?% 2 15- G 5.-2-2 -15 2-- G1-.-2-3 H22 25- G25.-2-4 335 3-- G3-.-1/i&/ of t/e fo%%owing most %ike%y re$resents a /as/ tota%6 a. ?CH3). 4 &. 2-4 d. )1424 #n entity /as t/e fo%%owing in(oi&es in a at&/A #ns. In(oi&e E 4rodu&t Fuantity <nit $ri&e 2-1 ?1- 15- G 5.-2-2 )15 2-- G1-.-2-3 H22 25- G25.-2-4 335 3-- G3-.-1/i&/ of t/e fo%%owing num ers re$resents t/e re&ord &ount6 a. 1 . 4 &. )1d. ,-425 1/i&/ of t/e fo%%owing risks &an e minimi8ed y re=uiring a%% em$%oyees a&&essing t/e information system to use $asswords6 #ns. a. +o%%usion d Data entry errors +9 ?ai%ure of ser(er du$%i&ating fun&tion d. ?irewa%% (u%nera i%ity 426 1/at is t/e $rimary ad(antage of using an a$$%i&ation firewa%% rat/er t/an a network firewa%%6 #ns. a. It is %ess e5$ensi(e. & . It offers easier a&&ess to a$$%i&ations. &. It $ro(ides additiona% user aut/enti&ation. d. It is easier to insta%%. 42! 1/i&/ of t/e fo%%owing &an identify atta&ks and $enetration attem$ts to a network, #ns. a. ?irewa%% d . 4a&ket fi%ters &. Statefu% ins$e&tion d. Intrusion dete&tion system "IDS' 16 "12.3 S4#+*' 433 In &om$any9 t/e a$$%i&ation systems must e in ser(i&e 24 /ours a day. 0/e &om$any:s senior management and information systems management /a(e worked #ns. /ard to ensure t/at t/e information systems re&o(ery $%an su$$orts t/e a usiness disaster re&o(ery $%an. # &ru&ia% as$e&t of re&o(ery $%anning for t/e &om$any is ensuring t/at a. 2rgani8ationa% and o$erationa% &/anges are ref%e&ted in t/e re&o(ery $%ans. . +/anges to systems are tested t/oroug/%y efore eing $%a&ed

into $rodu&tion. &. Management $ersonne% &an fi%% in for o$erations staff s/ou%d t/e need arise. d. +a$a&ity $%anning $ro&edures a&&urate%y $redi&t work%oad &/anges. 434 #n information te&/no%ogy dire&tor &o%%e&ted t/e names and %o&ations of key (endors9 &urrent /ardware &onfiguration9 names of team mem ers9 and an #ns. a%ternati(e $ro&essing %o&ation. 1/at is t/e dire&tor most %ike%y $re$aring6 a. Data restoration $%an. . Disaster re&o(ery $%an. &. System se&urity $o%i&y. d. System /ardware $o%i&y. 435 1/i&/ of t/e fo%%owing est des&ri es t/e $rimary reason t/at organi8ation de(e%o$ &ontingen&y $%ans for t/eir &om$uter7 ased information systems #ns. o$erations6 a a. 0o ensure t/at t/ey wi%% e a %e to $ro&ess (ita% transa&tions in t/e e(ent of any ty$e of disaster. . 0o ensure t/e safety of im$ortant re&ords. &. 0o /e%$ /o%d down t/e &ost of insuran&e. d. 0o $%an for sour&es of &a$ita% for re&o(ery from any ty$e of disaster. 436 Moore +onsu%ting is an internationa% firm s$e&ia%i8ing in turnaround usiness. Moore9 in its disaster re&o(ery $%an9 in&%udes a fa&i%ity t/at #ns. &ontains a%% t/e &om$uter /ardware and software t/at t/e firm needs to $erform its essentia% usiness a&ti(ities and fun&tions. 0/is fa&i%ity is &a%%ed aA a. &o%d site. . /ot site. &. remote sister site. d. su sidiary %o&ation. 43! #n internationa% a&&ounting firm /as an e5tensi(e disaster re&o(ery $%an in $%a&e and u$dates it regu%ar%y. 4art of t/e $%an in&%udes a %o&ation t/at is #ns. $re7wired for t/e te%e&ommuni&ations and &om$uter e=ui$ment t/at wou%d e a ne&essary in t/e e(ent of a &om$%ete disru$tion of its o$erations in a ma;or &ity. 0/is %o&ation is &a%%ed aA a. &o%d site. . /ot site. &. remote sister site. d. su sidiary %o&ation. 1) "12.3 S4#+*'

443 1/i&/ of t/e fo%%owing re$resents t/e $ro&edure managers use to identify w/et/er t/e &om$any /as information t/at unaut/ori8ed indi(idua%s want9 /ow #ns. t/ese indi(idua%s &ou%d o tain t/e information9 t/e (a%ue of t/e information9 & and t/e $ro a i%ity of unaut/ori8ed a&&ess o&&urring6 a. Disaster re&o(ery $%an assessment. . Systems assessment. &. .isk assessment. d 0est of &ontro%s. 444 #B+. In&. assessed o(era%% risks of MIS systems $ro;e&ts on two standard &riteriaA te&/no%ogy used and design stru&ture. 0/e fo%%owing systems #ns. $ro;e&ts /a(e een assessed on t/ese risk &riteria. 1/i&/ of t/e fo%%owing $ro;e&ts /o%ds t/e /ig/est risk to #B+6 0e&/no%ogy Stru&ture a. +urrent Sket&/y . New Sket&/y &. +urrent 1e%% defined d. New 1e%% defined 445 1/at s/ou%d e e5amined to determine if an information system is o$erating a&&ording to $res&ri ed $ro&edures6 #ns. a. System &a$a&ity. . System &ontro%. &. System &om$%e5ity. d. #&&essi i%ity to system information. 446 Hour firm /as re&ent%y &on(erted its $ur&/asing &y&%e from a manua% $ro&ess to an on%ine &om$uter system. 1/i&/ of t/e fo%%owing is a $ro a %e resu%t #ns. asso&iated wit/ &on(ersion to t/e new automati& system6 d a. 4ro&essing errors are in&reased. . 0/e firm:s risk e5$osures are redu&ed. &. 4ro&essing time is in&reased. d. 0raditiona% duties are %ess segregated. 44! 0/e interna% &ontro% me&/anism of /a(ing mu%ti$%e $ersonne% in(o%(ed in aut/ori8ing9 designing9 modifying and im$%ementing a system is &a%%edA #ns. a. $ro&essing &ontro%. . segregation of duties. &. user &ontro%. d. an audit trai%. 44) 1/i&/ of t/e fo%%owing areas of res$onsi i%ity are norma%%y assigned to a systems $rogrammer in a &om$uter system en(ironment6 #ns. a. Systems ana%ysis and a$$%i&ations $rogramming. & . Data &ommuni&ation /ardware and software. &. 2$erating systems and &om$i%ers. d. +om$uter o$erations. 2-

44, 1/i&/ a&ti(ity is a systems ana%yst %east %ike%y to $erform6 a. #$$%i&ation design. #ns. . +oding $rograms. &. *(a%uating user re=uirements. d. S$e&ifi&ation de(e%o$ment. 45- 1/i&/ of t/e fo%%owing em$%oyees in a &om$any:s Information 0e&/no%ogy fun&tion s/ou%d e res$onsi %e for designing new or im$ro(ed data $ro&essing #ns. $ro&edures6 & a. ?%ow&/art editor . 4rogrammer &. Systems ana%yst d. Data ase administrator 21 "12.3 S4#+*' 43) # &ontro%%er is de(e%o$ing a disaster re&o(ery $%an for a &or$oration:s &om$uter systems. In t/e e(ent of a disaster t/at makes t/e &om$any:s #ns. fa&i%ities unusa %e9 t/e &ontro%%er /as arranged for t/e use of an a%ternate %o&ation and t/e de%i(ery of du$%i&ate &om$uter /ardware to t/is a%ternate %o&ation. 1/i&/ of t/e fo%%owing re&o(ery $%ans wou%d est des&ri e t/is arrangement6 a. Hot site. . +o%d site. &. Ba&k7u$ site $ro&edures. d. Hot s$are site agreement. 43, Disaster re&o(ery $%ans s/ou%d e &reated and maintained in a &urrent status and ser(e se(era% $ur$oses. 1/i&/ of t/e fo%%owing is not t/e $ur$ose of a #ns. disaster re&o(ery $%an6 a. 0o minimi8e t/e e5tent of t/e disru$tion or damage. . 0o $ermanent%y esta %is/ an a%ternati(e means of $ro&essing information. &. 0o resume norma% o$erations as soon as $ossi %e. d. 0o train em$%oyees for emergen&y o$erations. 44- 1/i&/ of t/e fo%%owing $ro&edures s/ou%d e in&%uded in t/e disaster re&o(ery $%an for an Information 0e&/no%ogy de$artment6 #ns. a. .e$%a&ement $ersona% &om$uters for user de$artments. . Identifi&ation of &riti&a% a$$%i&ations. &. 4/ysi&a% se&urity of ware/ouse fa&i%ities. d. #%% of t/e a o(e. 441 1/i&/ of t/e fo%%owing $ro&edures wou%d an entity most %ike%y in&%ude in its disaster re&o(ery $%an6 #ns. a. +on(ert a%% data from *DI format to an interna% &om$any format. d . Maintain a 0ro;an /orse $rogram to $re(ent i%%i&it a&ti(ity.

&. De(e%o$ an au5i%iary $ower su$$%y to $ro(ide uninterru$ted e%e&tri&ity. d. Store du$%i&ate &o$ies of fi%es in a %o&ation away from t/e &om$uter &enter. 442 1/i&/ of t/e fo%%owing is a key differen&e in &ontro%s w/en &/anging from a manua% system to a &om$uter system6 #ns. a. Interna% &ontro% $rin&i$%es &/ange. d . Interna% &ontro% o ;e&ti(es differ. &. +ontro% o ;e&ti(es are more diffi&u%t to a&/ie(e. d. Met/odo%ogies for im$%ementing &ontro%s &/ange. 1, "12.3 S4#+*' 42) 2ne ma;or &ategory of &om$uter (iruses is $rograms t/at atta&/ t/emse%(es to ot/er $rograms9 t/us infe&ting t/e ot/er $rograms. 1/i%e many of t/ese #ns. (iruses are re%ati(e%y /arm%ess9 some /a(e t/e $otentia% to &ause signifi&ant d damage. 1/i&/ of t/e fo%%owing is an indi&ation t/at a &om$uter (irus of t/is &ategory is $resent6 a. Numerous &o$yrig/t (io%ations due to unaut/ori8ed use of $ur&/ased software. . Inade=uate a&ku$9 re&o(ery9 and &ontingen&y $%ans. &. ?re=uent $ower surges t/at /arm &om$uter e=ui$ment. d. <ne5$%aina %e %osses of or &/anges to data. 42, #n organi8ation insta%%ed anti (irus software on a%% its mi&ro&om$uters. 0/e software was designed to $re(ent initia% infe&tions9 sto$ re$%i&ation #ns. attem$ts9 dete&t infe&tions after t/eir o&&urren&e9 mark affe&ted system a &om$onents9 and remo(e (iruses from infe&ted &om$onents. 0/e ma;or risk in re%ying on anti(irus software is t/at anti(irus software mayA a. Not dete&t &ertain (iruses. . Make software insta%%ation o(er%y &om$%e5. &. Interfere wit/ system o$erations. d. +onsume too many system resour&es. 43- 0/e use of message en&ry$tion softwareA a. Cuarantees t/e se&re&y of data. #ns. . .e=uires manua% distri ution of keys. & &. In&reases system o(er/ead. d. .edu&es t/e need for $eriodi& $assword &/anges. 431 # digita% signature is used $rimari%y to determine t/at a message is a. <na%tered in transmission. #ns. . Not inter&e$ted en route. a &. .e&ei(ed y t/e intended re&i$ient. d. Sent to t/e &orre&t address. 432 Ba&&/us9 In&. is a %arge mu%tinationa% &or$oration wit/ (arious usiness units around t/e wor%d. #fter a fire destroyed t/e &or$orate /ead=uarters and #ns. %argest manufa&turing site9 $%ans for w/i&/ of t/e fo%%owing wou%d /e%$ & Ba&&/us ensure a time%y re&o(ery6

a. Dai%y a&ku$. . Network se&urity. &. Business &ontinuity. d. Ba&ku$ $ower. 1! "12.3 S4#+*' 41) 1/i&/ of t/e fo%%owing ty$es of &ontro% $%ans is $arti&u%ar to a s$e&ifi& $ro&ess or su system9 rat/er t/an re%ated to t/e timing of its o&&urren&e6 #ns. a. 4re(enti(e. . +orre&ti(e. &. #$$%i&ation. d. Dete&ti(e. 41, # &ustomer intended to order 1-- units of $rodu&t I,6-149 ut in&orre&t%y ordered none5istent $rodu&t I,6-15. 1/i&/ of t/e fo%%owing &ontro%s most #ns. %ike%y wou%d dete&t t/is error6 a a. +/e&k digit (erifi&ation. . .e&ord &ount. &. Has/ tota 1. d. .edundant data &/e&k. 42- ?or t/e a&&ounting system of #&me +om$any9 t/e amounts of &as/ dis ursements entered into a termina% are transmitted to t/e &om$uter t/at immediate%y #ns. transmits t/e amounts a&k to t/e termina% for dis$%ay on t/e termina% s&reen. 0/is dis$%ay ena %es t/e o$erator to a. *sta %is/ t/e (a%idity of t/e a&&ount num er. . Berify t/e amount was entered a&&urate%y. &. Berify t/e aut/ori8ation of t/e dis ursement. d. 4re(ent t/e o(er$ayment of t/e a&&ount. 421 1/i&/ of t/e fo%%owing &ontro%s is a $ro&essing &ontro% designed to ensure t/e re%ia i%ity and a&&ura&y of data in$ut and $ro&essing6 #ns. a @imit test Ba%idity &/e&k test a. Hes Hes . No No &. No Hes d. Hes No 422 1/i%e $ro&essing sa%es in(oi&es9 an in$ut &ontro% &/e&k of tota% sa%es isA a. &/e&k digit. #ns. . missing data &/e&k. + &. &ontro% tota%. d. /as/ tota%. 15 "12.3 S4#+*' 4-) 1/i&/ of t/e fo%%owing statements is &orre&t &on&erning t/e se&urity of messages in an e%e&troni& data inter&/ange "*DI' system6 #ns. a. .emo(a %e dri(es t/at &an e %o&ked u$ at nig/t $ro(ide ade=uate se&urity w/en t/e &onfidentia%ity of data is t/e $rimary risk.

. Message aut/enti&ation in *D% systems $erforms t/e same fun&tion as segregation of duties in ot/er information systems. &. *n&ry$tion $erformed y a $/ysi&a%%y se&ure /ardware de(i&e is more se&ure t/an en&ry$tion $erformed y software. d. Se&urity at t/e transa&tion $/ase in *DI systems is not ne&essary e&ause $ro %ems at t/at %e(e% wi%% e identified y t/e ser(i&e $ro(ider. 4-, 1/i&/ of t/e fo%%owing is norma%%y a enefit of using e%e&troni& funds transfer "*?0' 6 #ns. a. Im$ro(ement of t/e audit trai% for &as/ re&ei$ts and dis ursements. & . +reation of se%f7monitoring a&&ess &ontro%s. &. .edu&tion of t/e fre=uen&y of data entry errors. d. 2ff7site storage of sour&e do&uments for &as/ transa&tions. 41- *7&ommer&e &an e of a%% of t/e fo%%owing kinds e5&e$tA a. +2+. #ns. . B2B. & &. +2B. d. B2+. 411 1/i&/ of t/e fo%%owing a%%ows &ustomers to $ay for goods or ser(i&es from a we site w/i%e maintaining finan&ia% $ri(a&y6 #ns. a. +redit &ard. & . Digita% signature. &. *7&as/. d. *%e&troni& &/e&k. 411 1/i&/ of t/e fo%%owing a%%ows &ustomers to $ay for goods or ser(i&es from a we site w/i%e maintaining finan&ia% $ri(a&y6 #ns. a. +redit &ard. & . Digita% signature. &. *7&as/. d. *%e&troni& &/e&k. 412 1/i&/ of t/e fo%%owing &om$uter /ardware de(i&es a%%ows for an immediate u$date of mer&/andise in(entory in a retai% en(ironment6 #ns. a. In(entory &ontro% termina%. d . +D7.I. &. Bideo dis$%ay termina%. d. 4oint7of7sa%e termina%. 13 "12.3 S4#+*' 3,! 0/e $rimary $ur$ose of a system test is toA a. test t/e generation of t/e designed &ontro% tota%s. #ns. . determine w/et/er t/e do&umentation of t/e system is a&&urate. & &. e(a%uate t/e system fun&tiona%%y. d. ensure t/at t/e system o$erators e&ome fami%iar wit/ t/e new system. 3,) 1/en a new system is to e im$%emented wit/in a s/ort time frame9 it is most im$ortant toA

#ns. a. finis/ writing user manua%s. . $erform user a&&e$tan&e testing. &. add %ast7minute en/an&ements to fun&tiona%ities. d. ensure t/at t/e &ode /as een do&umented and re(iewed. 3,, 1/i&/ of t/e fo%%owing system im$%ementation mode%s /as t/e ad(antage of a&/ie(ing a fu%% o$erationa% test of t/e new system efore it is im$%emented6 #ns. a. 4ara%%e% im$%ementation. a . 4%unge im$%ementation. &. 4i%ot im$%ementation. d. 4/ased im$%ementation. 4-- 0/e greatest finan&ia% t/reat to an organi8ation t/at im$%emented t/e finan&ia% a&&ounting modu%e of an enter$rise resour&e $%anning "*.4' system #ns. from a ma;or (endor e5ists from errors dete&ted during w/i&/ of t/e fo%%owing d times6 a. 4ro;e&t initiation. . .e=uirements determination. &. 0a %e &onfiguration. d. Im$%ementation. 4-1 t/e greatest ad(antage of ra$id a$$%i&ation de(e%o$ment ".#D' o(er t/e traditiona% system de(e%o$ment %ife &y&%e "SD@+' is t/at it #ns. a. fa&i%itates user in(o%(ement. d . a%%ows ear%y testing of te&/ni&a% features. &. fa&i%itates &on(ersion to t/e new system. d. s/ortens t/e de(e%o$ment time frame. 4-2 # enefit of using &om$uter7aided software engineering "+#S*' te&/no%ogy is t/at it &an ensure t/atA #ns. a. No o so%ete data fie%ds o&&ur in fi%es. d . <sers e&ome &ommitted to new systems. &. #%% $rograms are o$timi8ed for effi&ien&y. d. Ste$7 y ste$ met/odo%ogies are a$$%ied &onsistent%y. "12.3 S4#+*' 3)5 0/e Internet &onsists of a series of networks t/at in&%ude a. Cateways to a%%ow $ersona% &om$uters to &onne&t to mainframe &om$uters. #ns. . Bridges dire&t messages t/roug/ t/e o$timum data $at/. a &. .e$eaters to $/ysi&a%%y &onne&t se$arate %o&a% area networks "@#Ns'. d. .outers to strengt/en data signa%s etween distant &om$uters. 3)6 1/i&/ of t/e fo%%owing statements is true regarding 0ransmission +ontro% 4roto&o% and Internet 4roto&o% "0+4DI4' 6 #ns. a. *(ery 0+4DI47su$$orted transmission is an e5&/ange of funds. & . 0+4DI4 networks are %imited to %arge mainframe &om$uters. &. *(ery site &onne&ted to a 0+4DI4 network /as a uni=ue address. d. 0/e a&tua% $/ysi&a% &onne&tions among t/e (arious networks are %imited to 0+4DI4 $orts.

3)! 1/i&/ of t/e fo%%owing statements regarding $orta%s is ?#@S*6 a. Some *.4"enter$rise resour&e $%anning' systems interfa&e wit/ entities #ns. outside an organi8ation t/roug/ $orta%s9 w/i&/ a%%ow t/e outsider to (iew d &om$any data ases. . #2@ "#meri&a 2n%ine' is a $orta%. &. # $orta% is sim$%y a gateway to ot/er ser(i&es. d. Be&ause t/e Internet is a for7$rofit o$eration "&ontro%%ed y a +onsortium of on%ine $ro(iders'9 any $erson or entity a&&essing a $orta% is re=uired to $ay a fee to t/e +onsortium. 3)) Sara/ Bea% (isits t/e we site of /er fa(orite on%ine retai%er of &osmeti&s. 0/e we site &reates a te5t fi%e &ontaining information a out Sara/:s #ns. $ur&/ases and stores it on Sara/:s /ard disk. 0/is te5t fi%e is &a%%ed a"n'A d a. (a%idity &/e&k. . s$am. &. error %og. d. &ookie. 3), 0/e $rimary $ur$ose of a data ase system is to /a(e a sing%e storage %o&ation for ea&/ #ns. a. ? i I e. d . .e&ord. &. Data ase. d. Data item. 3,- 2f t/e fo%%owing9 t/e greatest ad(antage of a data ase "ser(er' ar&/ite&ture is t/at #ns. a. Data redundan&y &an e redu&ed. a . +on(ersion to a data ase system is ine5$ensi(e and &an e a&&om$%is/ed =ui&k%y. &. Mu%ti$%e o&&urren&es of data items are usefu% for &onsisten&y &/e&king. d. Ba&ku$ and re&o(ery $ro&edures are minimi8ed. IJ! "12.3 S4#+*' 3!4 1/at is a set of ru%es used for e5&/anging data etween two &om$uters6 a. 2$erating system #ns. . 0ransmission s$eed d &. .outer d. 4roto&o% 3!5 1/at ty$e of network &onsists of nodes &onne&ted to one &entra% site t/at &ontro%s t/e network and /as a%% &ommuni&ations f%owing t/roug/ t/e &entra% #ns. site6 a a. Star . .ing &. Bus d. Syn&/ronous 3!6 In distri uted data $ro&essing9 a ring network a. Has a%% &om$uters %inked to a /ost &om$uter and ea&/ %inked

&om$uter #ns. routes a%% data t/roug/ t/e /ost &om$uter. . @inks a%% &ommuni&ation &/anne%s to form a %oo$ and ea&/ %ink $asses &ommuni&ation t/roug/ its neig/ or to t/e a$$ro$riate %o&ation. &. #tta&/es a%% &/anne% messages a%ong one &ommon %ine wit/ &ommuni&ation to t/e a$$ro$riate %o&ation (ia dire&t a&&ess. d. 2rgani8es itse%f a%ong /ierar&/i&a% %ines of &ommuni&ation usua%%y to a &entra% /ost &om$uter. 3!! # %o&a% area network "@#N' is est des&ri ed as a"n' a. +om$uter system t/at &onne&ts &om$uters of a%% si8es9 workstations9 #ns. termina%s9 and ot/er de(i&es wit/in a %imited $ro5imity. a . System to a%%ow &om$uter users to meet and s/are ideas and information. &. Met/od to offer t/e s$e&ia%i8ed software9 /ardware9 and data /and%ing te&/ni=ues t/at im$ro(e effe&ti(eness and redu&e &osts. d. Inde$endent &om$uter network t/at a%%ows users to ta$ into %arger $u %i& data ases and networks. 3!) 1/i&/ of t/e fo%%owing is not a enefit of a %o&a% area network "@#N'6 a. @#Ns su$$ort t/e use of e7mai%. #ns. . @#Ns su$$ort t/e s/aring of $rinters9 &om$uter fi%es9 and internet d ser(ers. &. @#Ns a%%ow &om$uters wit/ different o$erating systems to &ommuni&ate wit/ ea&/ ot/er. d. @#Ns a%%ow g%o a%%y di(erse o$erations to &ommuni&ate wit/ ea&/ ot/er. ! "12.3 S4#+*' 363 1/i&/ of t/e fo%%owing is &orre&t &on&erning at&/ $ro&essing of transa&tions6 #ns. a. 0ransa&tions are $ro&essed in t/e order t/ey o&&ur9 regard%ess of ty$e. & . It /as %arge%y een re$%a&ed y on7%ine9 rea%7time $ro&essing in a%% ut %ega&y systems. &. It is more %ike%y to resu%t in an easy to fo%%ow audit trai% t/an is on%ine transa&tion $ro&essing. d. It is used on%y in nondata ase a$$%i&ations. 364 0/e &on&e$t of time%iness of data a(ai%a i%ity is most re%e(ant to a. 4ayro%% systems. #ns. . 2n7 I me systems. &. Manua% systems. d. +om$uteri8ed systems. 365 # fun&tion of t/e o$erating system is to a. Inform t/e user of $ro&essor9 in$utDout$ut "ID2' de(i&e9 or $rogram #ns. errors. a . Su$$%y $re7written $rograms for s$e&ifi& a$$%i&ations. &. 4erform &/e&k7digit (erifi&ation of a&&ount num ers.

d. #&&ess intera&ti(e information ser(i&es for transa&tions. 366 0/e software t/at &an $ro(ide mu%ti$rogramming &a$a i%ity is a. #$$%i&ation software. #ns. . <ti%ity software. & &. 2$erating system software. d. Data ase management system software. 36! # $rogram t/at edits a grou$ of sour&e %anguage statements for synta5 errors and trans%ates t/e statements into an o ;e&t $rogram is a"n' #ns. a. Inter$reter. . +om$i%er. &. De ugger. d. *n&ry$ter. 36) 0/e ma;or ;ustifi&ation for se%e&ting a /ig/er7%e(e% %anguage o(er a %ower7%e(e% %anguage in &om$uteri8ed a$$%i&ation $rograms is t/at /ig/er7%e(e% #ns. %anguages a a. #re more ma&/ine and de(i&e inde$endent and more easi%y understood. . <se ma&/ine resour&es more effi&ient%y. &. Ha(e e5tensi(e a&&ess to many o$erating7system fa&i%ities. d. 4ro(ide greater $rote&tion against unaut/ori8ed a&&ess to data. 5 "12.3 S4#+*' 351 1/i&/ one of t/e fo%%owing statements a out an e5e&uti(e information system "*IS' is in&orre&t6 0/e *IS #ns. a. 4ro(ides to$ e5e&uti(es wit/ immediate and easy a&&ess to information in d a /ig/%y intera&ti(e format. . He%$s e5e&uti(es monitor usiness &onditions in genera% and assists in strategi& $%anning to &ontro% and o$erate t/e &om$any. &. Is designed to a&&e$t data from many different sour&esA &om ine9 integrate9 and summari8e t/e dataK and to dis$%ay t/is data in a format t/at is easy to understand and use. d. Is %ike%y to e one of t/e most wide%y used and t/e %argest of t/e information su systems in a usiness organi8ation. 352 0/e %o&ation w/ere data and $rograms are tem$orari%y stored during $ro&essing is t/e #ns. a. ?%o$$y disk dri(e. & . Magneti& ta$e dri(e. &. .andom a&&ess memory ".#M'. d. .ead on%y memory ".2M'. 353 0/e main &om$onents of t/e &entra% $ro&essing unit of a &om$uter are a. Semi&ondu&tors9 on7%ine de(i&es9 and memory. #ns. . #rit/meti&7%ogi& unit9 &ontro% unit9 and $rimary storage. &. .andom a&&ess memory9 read on%y memory9 and au5i%iary storage. d. 4rimary storage9 in$ut7out$ut de(i&es9 and arit/meti&7%ogi& unit. 354 # disk dri(e may e $referred to a magneti& ta$e dri(e

e&ause t/e disk dri(e a. Is a &/ea$er medium for data storage. #ns. . 2ffers random a&&ess to data fi%es. &. +an e measured in ytes $er in&/. d. +an reuse a disk9 w/ereas a ta$e dri(e &annot reuse a ta$e. 355 0o a&/ie(e a&&urate data entry9 a &om$any wou%d im$%ement w/i&/ one of t/e fo%%owing as t/e est &ontro% $ro&edure6 #ns. a. <se of on7%ine termina%s for data in$ut. d . <se of a fi%e $rote&tion ring. &. <se of $asswords and user IDs. d. <se of automation of data &o%%e&tion. 356 #&&ess time in re%ation to &om$uter $ro&essing is t/e amount of time it takes to #ns. a. 0ransmit data from a remote termina% to a &entra% &om$uter. d . *nter data from a key oard into memory. &. 4erform a &om$uter instru&tion. d. .etrie(e data from memory. 3 "12.3 S4#+*' 34- 1/i&/ of t/e fo%%owing is an ad(antage of a &om$uter7 ased system for transa&tion $ro&essing o(er a manua% system6 # &om$uter7 ased system #ns. a. Does not re=uire as stringent a set of interna% &ontro%s. & . 1i%% $rodu&e a more a&&urate set of finan&ia% statements. &. 1i%% e more effi&ient at $rodu&ing finan&ia% statements. d. *%iminates t/e need to re&on&i%e &ontro% a&&ounts and su sidiary %edgers. 341 Matt/ews +or$. /as &/anged from a system of re&ording time worked on &%o&k &ards to a &om$uteri8ed $ayro%% system in w/i&/ em$%oyees re&ord time in and #ns. out wit/ magneti& &ards. 0/e &om$uter system automati&a%%y u$dates a%% $ayro%% re&ords. Be&ause of t/is &/ange a. # genera%i8ed &om$uter audit $rogram must e used. . 4art of t/e audit trai% is a%tered. &. 0/e $otentia% for $ayro%%7re%ated fraud is diminis/ed. d. 0ransa&tions must e $ro&essed in at&/es. 342 0/e management of information system is e5$erien&ing a transition from an em$/asis on information $ro&essing to an em$/asis on information resour&es #ns. management. 1/i&/ of t/e fo%%owing &/oi&es est des&ri es t/e s&o$e of d information resour&es management6 a. +om$uter o$erations9 a$$%i&ations de(e%o$ment9 te&/ni&a% ser(i&es9 and &or$orate data ase. . Data &ommuni&ations9 (oi&e &ommuni&ations9 and %o&a% area networks. &. *5terna% data ser(i&es9 word $ro&essing9 and inte%%igent workstations. d. Data $ro&essing9 te%e&ommuni&ations9 and offi&e automation.

343 In an a&&ounting information system9 w/i&/ of t/e fo%%owing ty$es of &om$uter fi%es most %ike%y wou%d e a master fi%e6 #ns. a. In(entory su sidiary. a . +as/ dis ursements. &. +as/ re&ei$ts. d. 4ayro%% transa&tions. 344 # data f%ow diagramA a. is a gra$/i&a% des&ri$tion of t/e f%ow of do&uments and information #ns. etween de$artments or areas of res$onsi i%ity. . is a gra$/i&a% des&ri$tion of t/e sour&e and destination of data t/at s/ows /ow data f%ow wit/in an organi8ation. &. is a gra$/i&a% des&ri$tion of t/e se=uen&e of %ogi&a% o$erations t/at a &om$uter $erforms as it e5e&utes a $rogram. d. none of t/e a o(e. 345 1/i&/ of t/e fo%%owing statements a out e5$ert systems "*S' is ?#@S*6 a. *5am$%es are e%e(ator &ontro% systems9 automo i%e fue% in;e&tion systems9 #ns. and systems for de&iding w/ere to dri%% for oi%. d . *S simu%ate /uman reasoning and de&ision7making. C. Many e5$ert systems use fu88y %ogi&. d. *5am$%es in&%ude transa&tion $ro&essing systems and e%e&troni& data inter&/ange.