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The Henley Forum for Organisational Learning and Knowledge Strategies 14th Annual Conference
Wednesday 26 February and Thursday 27 February 2014
Sharing w with others Expertise Use in other contexts Practical know-how Basic practice Intellectual understanding Reecting and adapting a to feedback Learning to do Learning/absorbing Noticing Information
Plus learning to adapt to changing circumstances requires conquering the fear of the unknown, reconfiguring ones knowledge sharing relationships, communicating in different ways, and developing new skills. All whilst still delivering on existing targets to sustain organisational performance.
Conference programme
Day 1: Wednesday 26 February 2014
09.15 10.00 10.15 10.30 Registration and coffee Welcome and opening remarks Start with a buzz The sweet spot for performance excellence: innovation & knowledge management Ravi Arora, Vice President Tata Quality Management Services Networking and refreshment break Think UN, act smart: leveraging the knowledge and experience of a truly global workforce Miguel Panadero, Manager Learning Lab UNSCC How big is the knowing doing gap? What can we do to reduce it? Lunch Sense and sustainability Ron Donaldson, Knowledge Ecologist Preventing collateral damage: surfacing potential sources of unanticipated consequences for a European Revenue Service Professor Kevin Money and Dr Carola Hillenbrand The John Madejski Centre for Reputation Networking and refreshment break Report on Forum projects Evaluating for learning Dr Christine van Winkelen, Henley Business School and Sarah Grimwood, MWH 16.30 Closing the knowing doing gap through community connections Professor Jean Bartunek, Boston College 15.00 15.30 12.45 13.00 14.00
11.30 12.00
10.20 10.50
Reframing mindsets: what can we do to translate communication into commitment? Lunch Close the mental distance created by virtuality lessons learned by working with over 300 virtual teams Helge Lippert, Head of Value Added Services Vodafone Networking and refreshment break Engaging knowledge workers in collective sensemaking: the benefits of oscillation Dr Nancy Dixon, Common Knowledge Associates Relating the story and imagining the impact Your closing conversations facilitated by Dr Christine van Winkelen and Professor Jane McKenzie Henley Forum End of conference
15.30 16.00
16.30
Rediscovering lost values Professor Aidan Halligan, Director of Education University College London Hospitals Minding your knowledge in an unpredictable world. What have we learned? Close Reception Conference dinner with entertainment 17.00
The conference will be captured graphically by Vanessa Randle from Thinking Visually as well as verbally through audio recording (available to Forum members).
Two delegate places at the conference and dinner are included as part of the Henley Forum membership fee; there is a 25% discount for additional member delegates. Members of the Henley Partnership, the Henley Centre for HR Excellence and other Henley research centres may have a particular interest in the content and will benefit from a 25% discount on the conference rate paying: 550 + VAT for one day 950 + VAT for two days. 15% discount is available on conference bookings made before 1 February 2014 (not applicable alongside other discounts).
Knowledge Flow
Knowledge Flow, a free fortnightly e-magazine, is compiled by the Henley Forum as a way of bringing current topics of interest to the attention of subscribers. The content is of particular interest to individuals and organisations who want to expand their understanding of how knowledge and learning affect business activities and performance. It offers a blend of short reads and easy viewing and listening links; an easily digestible and visually appealing collection of material from reputable sources that provide inspiring ideas and insights. To find out more about corporate membership of the Henley Forum or register for free subscription to Knowledge Flow please visit www.henley.ac.uk/henleyforum.
Booking
Book online: www.henley.ac.uk/henleyforum14 or for a booking form and more information contact: Marina Hart Henley Forum Henley Business School Greenlands Henley-on-Thames Oxfordshire, RG9 3AU henleyforum@henley.ac.uk Tel +44 (0)1491 418 723