Midland College Amy Herring Fall 2009

POFT 1309 - Syllabus

1Administrative Office Procedure I
SCH (3-0)

Course Description 1The student will develop knowledge of and skills in succeeding in an office environment,
managing time and information, communicating effectively, processing technological
information, and beginning and moving ahead in an office career. Proper office etiquette will also
be discussed and presented through outside speakers.

This course will transfer to other community colleges in Texas; however, it does not transfer
to most four-year institutions.
11. The Administrative Professional, Technology and Procedures 13 Edition by Fulton-
Text and Supplies Calkins ISBN#: 978-0-538-72948-2. Thomson/South-Western.
2. USB Flash drive for saving your work
3. Notebook or folder

Goals and Objectives Upon successful completion of the course, students will have the ability to accomplish the
following competencies accurately and efficiently:

POFT 1309 ~ Office Procedures & Administration Page 1 of 4 8/5/2009

Midland College Amy Herring Fall 2009

Competencies
Purpose and/or sample real life
applications
Used throughout the course

Role of the Office Professional,

organization structure
To Understand your role in the
structure of business organizations
Yes

Communicating Effectively
Use interpersonal skill to develop
effective working relationships and
function as a member of the office
time
Yes

Managing your Work Time

Manage your work and time
effectively
Yes

Technology and the Office

Professional’s role
Understand the impact of office
technology on office procedures
performed by office workers
Yes

Preparing Communications
Prepare written communications and
distribute processed information
Yes

Records Management
Set up and maintain records

Handling financial Procedures

Perform basic financial tasks

Scheduling Appointments and

receiving visitors
Schedule appointments, set up
meetings, and receive visitors

Making Travel Arrangements

Make travel arrangements for air
travel, car-rentals, hotels and general
reservations.

Telephone skill and voice recognition

POFT 1309 ~ Office Procedures & Administration Page 2 of 4 8/5/2009
Use the telephone effectively and
properly
 Resumes, job interviews, coping with
change and gaining more
responsibility.

Midland College Amy Herring Fall 2009

Student 1Students are expected to attend class and exhibit professional behavior while in class and the lab.
Contributions/
Class policies

Labs:
There is no scheduled lab time for this class. However, students may need to complete homework
assignments in one of the Information Technology labs. (Note: If you have the appropriate software
at home, you may complete assignments at home. Midland College does not supply software for
use at home).

A lab instructor/assistant will be available to assist you in the labs with homework during posted
hours. Students may work in the lab during the posted hours (no appointment is necessary for the
lab). Remember: Practice makes perfect!

Lab Hours are as follows:

Labs
ATC
Hours posted at each
lab.

1Absences/Drops:
Students cannot successfully complete the course without regular attendance. Students will NOT
be dropped from class due to excessive absences, nor will a warning be sent.

If a student does not wish to continue attending class:

The student should go to the Office of Student Services at Midland College and drop the class by the
date(s) specified in the Midland College Class Schedule catalog. Otherwise, an ‘F’ will be given for
the semester grade.

Homework:
Homework must be turned in to BlackBoard on the date that it is due before class starts. If you turn
it in after the start of the class, you will receive a 15 point deduction.

Cheating:
Scholastic dishonesty such as cheating, plagiarism, and collusion (see definitions of these terms
in the Midland College Student Handbook) will result in an ‘F’ in the course. Students are
expected to do their own work and may not use unauthorized materials for exams or assignments.

Misc:
Communication is important! If you have a problem that is interfering with your successful
completion of this course, please contact the instructor.
I will try to work with you to help you complete the course.

Grading/Evaluation Attendance, Punctuality, Professionalism, and Participation (a must)............................................10%

of student Class Assignment and Homework...................................................................................................50%
Quizzes/Exams.................................................................................................................................40%

1For a detailed calendar of topics scheduled for class meetings, please refer to the attachment.
Course schedule Topics of instruction are covered in the Course Goals/Objectives

Scans Information Resources: Identifies, organizes, plans, and allocates resources. Students will:

POFT 1309 ~ Office Procedures & Administration Page 3 of 4 8/5/2009

Midland College Amy Herring Fall 2009

develop time management skills and learn about office ergonomics.

Interpersonal: Works with others. Students will: participate in group work and mock
meetings.
Personal Qualities: Displays responsibility, self-esteem, sociability, self-management, and
integrity and honesty. Students will: display customer qualities and
proper office etiquette and dress. This course addresses information,
technology skills (SCAN competencies 1 and 2.)
Reading: Locates, understands, and interprets written information by following
detailed examples given by instructor.
Writing: Communicates thoughts, ideas, information, and messages in writing
by completing homework assignments and taking exams.

Instructor/Division 1Midland College

Information Instructor: Amy Herring
Office: 103TC
Phone: 432.685.5516
Email: aherring@midland.edu
Skype: aherring1020
Pronto: Add Pronto from your Tools button and you can IM me.
Business Studies Division Information
Division Chair: Gavin Frantz, (432) 685-4657, gfrantz@midland.edu
Division Secretary: Lisa Hain, (432) 685-6447 lhain@midland.edu
Division Office: 142 Technology Center Building, fax: 685-4761

POFT 1309 ~ Office Procedures & Administration Page 4 of 4 8/5/2009