Email Lesson

Download the file called Email Evidence from the VLE.

When you see this icon, take a screen shot of your work at that point and copy into your evidence folder.

1) Use email software tools and techniques to compose and send messages
a) Login into your college e-mail account if you don!t know your password go to the L"#$ to have it reset). %) &end an e-mail to my college account' theresa.luff(seevic-college.ac.uk c) Before you send the message you must spell check it and screen

print the e-mail showing the spellchecker d) &end the message.

Either Sarah or myself will reply and you MUST

e) reply and screen print your reply f) forward the message to another student and screen print the

forwarded message. g) Paste all three screen prints into your PowerPoint ocument.

Enter te*t into the &u%+ect Line $c' the message to &arah )ills using the email address sarah.mills(seeviccollege.ac.uk

"n the main message you ),&- write at least . lines of te*t a%out your su%+ect. /ou need to make some o te*t 0old, o a different colour, o adifferent si1e. 0ullets num%ering attach a file.

2) Identify how to stay safe and respect others when using email
Staying safe and respecting others' eg private, information, images, language, confidentiality, copy lists a) 2o to the $E34 site

!) "ead the information on the screen and create your own poster to highlight the # important points raised. $n a slide in your PowerPoint document.
http'55www.thinkuknow.co.uk567895control5email5 When this is done, have a go at this :uick :ui1 http'55www.thinkuknow.co.uk58878;5everything-else5games5email:ui15

3) Use an address book to organise contact information

Address book' eg add, amend, delete contact entries, contacts list a) $ollect the college e-mail address of . other students and add them to your address %ook. "nclude <ichard 4earce!s details as contact num%er =.

%) &creen print each student and add to your contact %ook. c) &creen print the contact %ook when all . students and <ichard have %een added.

d) -hen delete <ichard!s details and screen print again to show deletion.

4) Identify when and how to respond to email messages

Guidelines and procedures for using email ' set %y employer or organisation eg security, copyright guidelines> neti:uette> password protection Respond to email messages' priorities> information to send> copies eg when, who

a) $omplete the Email :ui1 on the VLE and screenprint your result into the

4ower4oint presentation

5) Identify how to organise store or delete email messages

Organise, store and delete emails' store eg folders, su% folders> save drafts> %ack up> delete a) <e-login into your college e-mail' %) $<E?-E -@E A3LL3W"#2' i) ? Aolder called )arketing ii) "n the )arketing Aolder create . su%folders' &ales, 4romotion, ?dvertising and

"nternal

iii) Write a message %ut D3 #3- send, save as a draft. iv) &creen print all evidence

v) Delete the folder called "nternal and screenprint.

!) Identify how to try to react to common email problems

Email problems' message si1e> attachments eg num%er> unknown sources eg spam, +unk, chainmails, Bphishing! viruses> re+ected email messages a) 2o to the last page of the Evidence 4ower4oint and research the e-mail pro%lems. " have included the description of some of the pro%lems, you need to fill in the rest of the descriptions and provide a solution for the pro%lems.