Professional Documents
Culture Documents
Instructions
Attach Photocopy of Valid Ownership Document (See examples of Valid Ownership Documents below) Sign the Affidavit and Fax Documents to 1-866-546-0332 Once your service request is ready for completion or to check the status of your service request, please visit phoneclaim.com/fido
Where can I find my ESN/MEID/IMEI? On the original box OR Most Models iPhone
Under the battery on the back of your phone Check your receipt from the purchase of the device Your account at your carriers website
- Open iTunes 9.1 (or higher) - If Mac OS X - Choose iTunes > Preferences - If Windows - Choose Edit > Preferences - Click the Devices tab - Position the mouse over a backup device to display IMEI
Examples of Valid Personal Identification The following types of personal identification with photo will be considered valid forms for this process:
Drivers license (Canadian or International) Federal Firearms ID card Canadian Armed Forces ID card Government issued photo ID card (Federal or Provincial) Canadian or Foreign passport Municipal, Provincial or Federal Police Force ID
Important Reminders:
The name on the Photo ID must match the name of the account holder or the name of an authorized user who is over the age of 19. If the name does not match, then additional documentation may be required. Increasing the size of your ID assists with the review process. All forms of identification must be legible, unaltered, and legitimate. The ID cannot be expired. If the ID appears altered, forged, or illegitimate, we will not be able to proceed with your service request. Student IDs, work IDs, birth certificates, and SIN cards are not acceptable.
Please handwrite service request ID # on all documents, forms and IDs before faxing. Once your service request is ready for
completion or to check the status of your service request, visit phoneclaim.com/fido.
You may call Asurion at 1-866-327-3399 if you have questions regarding these instructions or this Affidavit form
Instructions
Control # F-017-54 TEN Rev 1
AFFIDAVIT
ALL FIELDS ARE REQUIRED AND MUST BE FILLED IN (PLEASE PRINT) USING BLUE OR BLACK INK.
Mail Documents to:
Service Request #:
___________________________________________________________________________________
Note: If your phone was damaged or malfunctioning, you are required to return it to Asurion upon receipt of your replacement phone.
3. Attach Photocopy of Your Valid Government Issued Photo ID Check type of photo ID you are attaching:
Provincial or Federal Issued ID card Drivers License Passport Police Force ID Firearms ID Military ID
You will not need to provide valid ownership documents if your equipment was received from Asurion. Note: If we are unable to verify this information, you may still be asked to submit ownership documentation.
I understand that if I fail to return the damaged property for which this service request is made, I am subject to, and authorize a non-return fee of up to $400 to be charged under the service request using the method of payment used to originally file this service request. I ________________________ do solemnly declare that the foregoing service request and statements are to the best of my knowledge and belief true in every particular, and I make this solemn declaration conscientiously believing it to be true and knowing that it is the same force and effect as if made under oath.
Signature: ____________________________________
Date:
Once your service request is ready for completion or to check the status of your service request, visit phoneclaim.com/fido.
EDT: 7/18/12
RDT: X/X/X