Professional Documents
Culture Documents
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This document is a working template designed by a leading multinational company for use by all of its offices and departments. This company has encouraged the culture of business continuity within their organisation and actively practice and review their continuity plans on a regular basis. This template covers the scenario of a particular location being inaccessible following an incident and having to move to a secondary location designed for critical staff.
Purpose of this Document This plan describes the actions to be taken in case Location XX is not accessible and the basic services provided in Location XX are not available. It includes the co-ordination of Business Continuity arrangements and the establishment of a fallback facility at (Fall back location) for approximately (insert relevant number) designated critical staff.
It requires a decision by Team/Committee XX to activate and deactivate this Business Continuity Plan (BCP). (adjust where relevant)
A list of common services to be made available at Fall back location XX is described. (where relevant).
The list of BCP focal points and the list of designated critical staff with contact details are included.
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3. Email continuity will be provided for in the short term by (detail migration of mailboxes/disaster recovery plans etc) 4. Detail telephone redirection where relevant/specify that mobile phones will be used as back up if land lines are not accessible
5. Team XX takes the lead with respect to the establishment of arrangements for the resumption of services and facilities.
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Eg regular updates of situation to staff Eg Recovery Phase Starts Evaluate Business Continuity Plans.
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Suggested attachments: Annex 1: Team roles and responsibilities Annex 2: BCP Focal Points : Roles and responsibilities and list of focal points. Annex 3: List of designated critical staff Annex 4: Facilities at fall-back location Annex 5: Telephone arrangements Annex 6: Responses to relatives Annex 7: Messages to Staff Annex 8: Recovery Phase Annex 9: Restoration Phase Annex 10: Stakeholder list
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RELATED DOCUMENTS
This plan should be read in conjunction with the following related documents (where relevant list eg Fire & Emergency Manual; Crisis Plan):
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Team Member
Deputy
In the event of a crisis Team X will : Immediately : (list actions eg) 1. Convene at the evacuation point following a Location XX evacuation or convene state meeting room etc if a warning is received that an evacuation may be necessary or communicate by telephone conference call (list relevant number) if the incident happens out of office hours.
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Deputy name Deputy mobile phone
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Office hours:
From: XX To: All Location Staff Subject: Business Continuity Plan Location XX: emergency situation. Eg only: As you will have noticed an emergency situation has arisen. The Location XX buildings are no longer accessible. You are therefore requested to stay at home until further notice. Please telephone your supervisor or Department BCP Focal Point as soon as possible and inform them of your whereabouts. You will be kept up to date with developments in the situation according to the Business Continuity Plans. Also, the central information number (list where available) is available to you if you require the latest information.
The relevant Team calls the BCP Focal Points and tells them to cascade in their business the message that non-critical staff have to stay home.
From: XX To: BCP focalpoints. Subject: Business Continuity Plan: emergency situation As you will be aware an emergency situation has arisen. The Location XX buildings are no longer accessible. According to the Business Continuity Plan you are requested to depart to Fall back location and participate in the business resumption activities.
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If possible take your laptop with you On arrival you will be informed about your office location and you will be briefed on the situation.
Buildings
Technical Infrastructure
People
External
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Company
Telephone
Mobile
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