Businesses must act on global warming and other issues to narrow a general trust gap between them and the public. 'Corporate Social / Environmental Responsibility' has attained so much of prominence these days. Business should think about the role environmental issues can and should play in strategy so that they can build trust among consumers.
Businesses must act on global warming and other issues to narrow a general trust gap between them and the public. 'Corporate Social / Environmental Responsibility' has attained so much of prominence these days. Business should think about the role environmental issues can and should play in strategy so that they can build trust among consumers.
Businesses must act on global warming and other issues to narrow a general trust gap between them and the public. 'Corporate Social / Environmental Responsibility' has attained so much of prominence these days. Business should think about the role environmental issues can and should play in strategy so that they can build trust among consumers.
Business Sustainability and Carbon Markets Business Sustainability and Carbon Markets
Class 01, 03 Class 01, 03--06 06
Prof. Sushil Kumar Indian Institute of Management, Lucknow Business, Society and Stakeholders Businesses must act on global warming and other issues to narrowa general and other issues to narrow a general trust gap between them and the public Addressing Consumer Concerns about Climate Change McKinsey Quarterly, March 2008 y Q y Consumers say that a corporations performance in addressing the problems of the environment and climate g p change affects not only how much they trust the company but also whether they would buy its products Every business should think about the role environmental issues can and should play in strategy so that they can issues can and should play in strategy so that they can build trust among consumers and offer products and services that address their concerns Executives now regard the environment as the socio- g political issue that will attract the most attention, by far, from the public and politicians over the next five years Addressing Consumer Concerns about Climate Change McKinsey Quarterly, March 2008 Why has the term, Corporate Social/ Environmental Responsibility, attained so p y much of prominence these days? Responsibility: A detachable burden easily shifted to the shoulders of God, Fate, Fortune, Luck or one's neighbor. In the days of astrology it was customary to unload it upon a star. ~Ambrose Bierce, The Devil's Dictionary, 1911 Post World War II PEACE FREEDOM FREEDOM DEVELOPMENT Responsibility: A detachable burden easily shifted to the shoulders of God, Fate, Fortune, Luck or one's neighbor. In the days of astrology it was customary to unload it upon a star. ~Ambrose Bierce, The Devil's Dictionary, 1911 Indicators: Growth or Development Concerns being raised about GDP as a measure of a GDP as a measure of a countrys development!!! y p A person will sometimes devote all his life to the development of one part of his body - the wishbone. - Robert Frost Society is concerned about. Social Issues Social Issues Resource consumption Resource consumption Environmental Issues Dove Vedanta Social Issues Social Issues Did Something Go Wrong? Rash of corporate scandals p Enron WorldCom Indias Enron Global Crossing Tyco Martha Stewart SATYAM Martha Stewart Watching Executives Climb the Courthouse Steps Watching Executives Climb the Courthouse Steps Became a Spectator Sport in 2002 -Business Week Efficiencyv/s Equity Efficiency v/s Equity Equal Opportunity Poverty Education Life Expectancy Life Expectancy IMR Happiness Profits are like breathing. You have to have them. But who would stay alive just to breathe? ~ Maurice Mascaranhas Did Something Go Wrong? Executive Compensation Downsizing of pension programs Sexual harassment in workplace Sexual harassment in workplace Abuse of corporate power Minority rights Whistle-blowing s e bo g Product liability Responsibility is like a string we can only see the middle of. Both ends are out of sight. ~William McFee, Casuals of the Sea, 1916 Environmental Issues Environmental Issues Did Something Go Wrong? Environmental Disasters Bhopal Gas Tragedy, 1984 killed at least 4.000 residents instantly Health problems for 50,000 to 500 000 people killed around 500,000 people - killed around 15,000 more victims Drinking water of 20,000 has been poisoned been poisoned Deliberate evasion of regular safety procedures Doctors not informed of the Doctors not informed of the nature of the gas Union Carbide and Dow Chemical refuse to clean their factory Did Something Go Wrong? Chernobyl Accident, 1986 W ld' t l World's worst nuclear power accident at Chernobyl in the former USSR (now Ukraine) Kill d th 31 l Killed more than 31 people immediately and 135,00 people had to be evacuated M ffi i l t th t ll Many unofficial sources put the toll over 400,000 The people that have lived in the Ch b l d i th Chernobyl area during the accident suffer from various health problems Did Something Go Wrong? Seveso: Italian dioxin crisis The 1952 London smog disaster Oil spills The Love Canal chemical waste dump The Love Canal chemical waste dump The Baia Mare cyanide spill The European BSE crisis Spanish waste water spill Global Warming && Greenhouse Gases Is Earth Really Melting??? Corporate Environmental Management p g WMP Class-1 Except for nuclear war or a collision with an asteroid no force has more with an asteroid, no force has more potential to damage our planets web of life than global warming of life than global warming Environmental crisis: Areas of concern Ozone hole Biodiversity Biodiversity Falling water table Degradation of soils Overuse Erosion Desertification Desertification Pollution Air Water Noise Scientific American, 2006 GreenHouseGases Green House Gases Carbon dioxide (CO 2 ) Methane (CH 4 ) Nitrous oxide (N 2 O) Hydroflurocarbons (HFCs) Hydroflurocarbons (HFCs) Perfluorocarbons (PFCs), and Sulphur hexafluoride (SF ) Sulphur hexafluoride (SF 6s ) Global Warming: Hoax or a Reality The debate on global warming is over Present levels of carbon di id i 400 dioxidenearing 400 parts per million (ppm) in the earths atmosphere are higher atmosphereare higher than they have been at any time in the past 650,000 years and could 650,000 years and could easily surpass 500 ppm by the year 2050 without radical intervention Global Warming: Effects Extreme weather 11 of the past 12 years are among the d t i 1850 (h tt t dozen warmest since 1850 (hottest being 2005) Average temperatures have climbed 1.4degrees Fahrenheit (0.8 degree 1.4 degrees Fahrenheit (0.8 degree Celsius) around the world since 1880, much of this in recent decades (NASA's Goddard Institute for Space Studies) Studies) Earlier timing of spring Increase in number of hurricanes, tornadoes Increased evaporation, higher rainfall Relocation of precipitation IPCC: 4th Report and other studies Global Warming: Effects Glacier retreat and disappearance pp Global Warming: Effects Sea level could rise between 7 and 23 inches (18 to 59 centimeters) by century's end, (IPCC 4 th report ) Rises of just 4 inches (10 Rises of just 4 inches (10 centimeters) could flood many South Seas islands and swamp l t f S th tA i large parts of Southeast Asia Some hundred million people live within 3 feet (1 meter) of mean sea within 3 feet (1 meter) of mean sea level, and much of the world's population is concentrated in vulnerable coastal cities vulnerable coastal cities. Global Warming: Effects Coral reefs, which are highly sensitive to ll h i t t t small changes in water temperature, suffered the worst bleachingor die-off in response to stressever recorded in 1998, with some areas seeing bleach g rates of 70 percent More than a million More than a million species face extinction from disappearing habitat, h i t d changing ecosystems, and acidifying oceans IPCC Warns At some point in the future, warming could become uncontrollable by creating a so-called positive feedback effect. Rising temperatures could release additional greenhouse gases by unlocking methane in permafrost and undersea deposits, freeing carbon trapped in sea ice, and causing increased evaporation of water Emissions must start declining by the year 2015 to prevent the worlds temperature fromrising more than 2 degrees the worlds temperature from rising more than 2 degrees Celsius over pre-industrialized temperatures. (a scenario that would be catastrophic) Only .12 percent of world GDP would be needed to stave off the harmful effects of climate change ONLY THING WE SHOULD BE AFRAID OF IS DOING NOTHING Resource Consumption Resource Consumption Resource Consumption and Environmental Impact Photo: www.japanfs.org Magnitude of Environment Challenge Global Environmental Burden Global Population GNP Per Capita Env. Impact Per Unit of GNP = x x E l i l F i Ecological Footprints Ecological Footprint The global Ecological Footprint 18.0 billion global hectares in 2007 or 2 7 global hectares per person hectares in 2007, or 2.7 global hectares per person The productive area of the biosphere translates into 11.9 billion hectares or an average of 1.8 global hectares per i 2007 person in 2007 The global Ecological Footprint changes with population size, average consumption per person, and resource , g p p p , efficiency The Earths biocapacity changes with the amount of biologicallyproductive area and its average productivity biologically productive area and its average productivity USA about 9.6 global hectares per person; UK about 5.6; India 0.8; Afghanistan <0.05 Source: Living Planet Report 2010 http://www.bakeys.com/ Source: Living Planet Report 2006 Humanitys Ecological Footprint, 1961- 2007 Source: Living Planet Report 2010 Three Ecological Footprint Scenario, 1961-2100 Three Ecological Footprint Scenario, 1961 2100 Source: Living Planet Report 2006 Ecological Footprint by Component, 1961-2007 Source: Living Planet Report 2010 Ecological Footprints Across the World Biocapacity Across the World Ecological Debtor and Creditor Countries Source: Living Planet Report 2008 Ecological Footprint And Biocapacity By Region, 2005 What is the solution? What is the solution? Source: Living Planet Report 2008 The Consequences What is the solution? Sustainable Development Sustainable Development Senge and Carstedt, 2001 Sustainable Development: History Industrial Revolution: Industrial Revolution: Early industries relied on a seemingly endless supply of natural capital ppy p Factories situated themselves near natural resources for easy access Western view saw nature as a dangerous, brutish force to be civilized and subdued Cradle to grave model Design keeping in view the worst case scenario Sustainable Development: History Rachels Carsons The Silent Spring (1962) Rachel s Carsons The Silent Spring (1962) sparked the environmental revolution Massive destruction of wildlife caused by the use of y chemical insecticides and other biocides Friends of Earth, Greenpeace founded Bhopal Disaster, discovery of hole in ozone layer, Chernobyl, pollution of Rhine Sustainable Development: History o Stockholm Conference on Human Environment, 1972 o World Conservation Strategy by IUCN, 1980 o World Commission on Environment and Development, 1987 o Our Common Future (Brundtland Report) o Sustainable Development oMeeting the needs of the current generation without compromisingthe ability of future generations to meet their compromising the ability of future generations to meet their needs The World Business Council for Sustainable Development (WBCSD) in 1991 Sustainable Development: History o The United Nations Conference on Environment and Development (UNCED) in Rio de J aneiro in 1992 (Earth Summit) Summit) o Adoption of policies for sustainability o Acts/laws related to environmental protection p o ISO 14000, EU Eco-management & Audit Scheme o Shift from end-of-the pipe pollution prevention and clean-up technologies to more pro-active and integrated approaches technologies to more pro-active and integrated approaches o Fairtrade etc. o World Summit on Sustainable Development, p , J ohannesburg, 2002 o Nobel Prizes Wangari Mutha Maathai; M. Yunus; IPCC & Al Gore Sustainable Development FOR HOWLONG What is to be SUSTAINED 25 Years Now & in the Future Forever What is to be DEVELOPED PEOPLE NATURE Earth Biodiversity PEOPLE Child survival Life expectancy Education y Ecosystems Equity Equal opportunity LIFE SUPPORT LINKED BY O l ECONOMY LIFE SUPPORT Ecosystem services Resources Environment Only Mostly But And ECONOMY Wealth Productive services Consumption Environment And Or Consumption COMMUNITY Cultures SOCIETY Institutions Cultures Groups Places Social capital States Regions Source: US National Research Council Sustainable Development Sustainable Development process of developing (land, cities, business, p p g ( , , , communities, etc.) that "meets the needs of the present without compromising the ability of future generations to meet their own needs generations to meet their own needs Brundtland Report, 1987 Sustainable Development Environmental Dimension Environmental Dimension Emission of GHGs and Global Warming Emission of GHGs and Global Warming Pollution of rivers and lakes Pollution of rivers and lakes Pollution of rivers and lakes Pollution of rivers and lakes Destruction of the rainforests Destruction of the rainforests Species facing extinction Species facing extinction A i l i ht A i l i ht Animal rights Animal rights Use of chemical fertilizers and pesticides Use of chemical fertilizers and pesticides Exhaustion of non Exhaustion of non--renewable resources renewable resources Di l f t i t & l t Di l f t i t & l t Disposal of toxic waste & nuclear waste Disposal of toxic waste & nuclear waste Social Dimension Social Dimension Equitable distribution Equitable distribution Equitable distribution Equitable distribution Economic dimension Economic dimension Profitability Profitabilityyy Photo: www.wilbankscorp.com Sustainable Business: Triple Bottom Line Social goals Sustainable Development g Socio-efficiency Eco-justice Environmental goals Economic goals Eco-efficiency Sustainability Intergeneration Equity Intragenerational Equity International Chamber of Commerce: Business Charter for Sustainable Development Charter for Sustainable Development Corporate priority Establish policies programmes and practices for conducting operations in Establish policies, programmes and practices for conducting operations in an environmentally sound manner Integrated management Integrate policies programmes and practices in organizational long term Integrate policies, programmes and practices in organizational long-term strategies Process of improvement S iti t t h i l d l t i tifi d t di Sensitive to technical developments, scientific understanding, consumer needs, community expectations and legal regulations Employee education Ed t t i d ti t l t d t th i ti iti i Educate, train and motivate employees to conduct their activities in environmentally responsible manner Prior assessment Assess environmental impacts before starting new activity/project Source: Welford & Gouldson, 1993 International Chamber of Commerce: Business Charter for Sustainable Development Charter for Sustainable Development Products and services that have no undue environmental impact that have no undue environmental impact, are efficient in their consumption of energy & NR, and can be recycled, reused, or disposed of safely C t d i Customer advice Advise and educate customers, distributors and public in the safe use, transportation, storage and disposal of products Facilities and operations Develop, design and operate facilities and conduct activities Efficient use of energy &rawmaterials Efficient use of energy & raw materials Sustainable use of renewable resources Minimisation of adverse environmental impact and S f d ibl di l f id l t Safe and responsible disposal of residual wastes International Chamber of Commerce: Business Charter for Sustainable Development Charter for Sustainable Development Research Environmental impact of rawmaterials products processes emissions Environmental impact of raw materials, products, processes, emissions and wastes and the means of minimising these Precautionary approach Modify manufacturing marketing or use of products or services to Modify manufacturing, marketing or use of products or services to prevent serious or irreversible environmental degradation Contractors and suppliers E id d ti f th i i l b t t d li Encourage wider adoption of these principles by contactors and suppliers Emergency preparedness Emergency preparedness plans in conjunction with emergency services Transfer of technology Throughout the industrial and public sectors International Chamber of Commerce: Business Charter for Sustainable Development Charter for Sustainable Development Contributing to the common effort Contributing to the common effort Contribute to the development of public policy, govt. programmes & educational initiatives Openness to concerns Openness to concerns Foster openness and dialogue with employees and public Compliance and reporting p p g Measure environmental performance Conduct regular environmental audits and assessment of compliance Provide appropriate information to various stakeholders Provide appropriate information to various stakeholders Society: Have Some Things Changed? Organization and its Environment Social Economic Political Social Economic Organization Legal Physical Institutions Business and Pluralistic Society Apluralistic society is one in which there is A pluralistic society is one in which there is wide decentralization and diversity of power concentration Power is not in the hands of any single institution or a Power is not in the hands of any single institution or a small number of groups The great thought, the great concern, the great anxiety of men is to restrict, as much as possible, the limits of their own responsibility. ~Giosu Borsi Business & Special-interest Society Pluralistic society to Special-interest society Pluralistic society to Special interest society Tens of thousands of special-interest groups Each pursuing its own limited agenda Have become increasingly activist, intense, and focused on single issue Increasingly committed to their causes Increasingly committed to their causes Increased membership, increased revenue, and sharper focus Likelihood of working at cross-purposes Has made life more complex for businesses Social Environment Factors, Business Criticism and Corporate Response F t i S i l E i t Affluence Education Awareness Factors in Social Environment Rising Expectations Rights Movement Entitlement Mentality Victimization Philosophy Business Criticism Increased Concern for the Societal Environment A Changed Social Contract I believe that every right implies a responsibility; every opportunity, an obligation; every possession, a duty. ~John D. Rockefeller, Jr. Elements in the Social Contract Laws or Regulations Business Stakeholder Groups Laws or Regulations Rules of the Game p Two-way shared understanding of each other (Normative Perspective) Businesses face the Brunt Allegations against businesses Little concern for customers and workplace Care nothing about the deteriorating social order No concept of acceptable ethical behavior Indifferent to problems of minority No concern for the environmental degradation When a man points a finger at someone else, he should remember that four of his fingers are pointing at himself. ~Louis Nizer Approach to Business Shareholder Value to Stakeholders Value Stakeholder Analysis Stakeholder Analysis Stakeholder Analysis: Why? Can help identify: The interests of all stakeholders; Potential conflicts or risks; Opportunities and relationships that can be built; Stakeholder groups that should be encouraged to participate in different stages of the project; different stages of the project; Appropriate strategies and approaches for stakeholder engagement; and Measures to reduce adverse impacts on vulnerable and disadvantaged groups. Stakeholder???? Stakeholder Stakeholder Whosoever has a stake in the Business May be affected by actions, decisions, policies, or i f h b i fi practices of the business firm May affect the organizations actions, decisions, policies, ti or practices Stake Stake: Stake: Simply an interest Right to something Legal right Moral right Legal claimof ownership Legal claim of ownership St k An interest or a share in an undertaking and can be Stake undertaking and can be categorized as: An Interest A Right Ownership Legal Right Moral Right Production View of the Firm Managerial View of the Firm Business as Multi-Stakeholder and Multipurpose Entity Source: Schaltegger et al., 2003 Types of Stakeholders Primary stakeholders Secondary stakeholders y y Shareholders and investors Government and regulators Shareholders and investors Employees and managers Customers Civic institutions Social pressure groups M di d d i Local communities Suppliers and other business partners Media and academic commentators Trade bodies partners Competitors The Concept of Balanced Management Stakeholder Management Stakeholder Attributes Legitimacy: Legitimacy: Perceived validity or appropriateness of a stakeholders claim to a stake Power: Ability or capacity to produce an effect U Urgency Degree to which the stakeholder claim on the business calls for the businesss immediate attention Key Questions 1. Who are the firms stakeholders? Generic as well as specific subgroups Key Questions 2. What are their stakes? Identifying the Nature/ Legitimacy of a Group Stakes Identifying the Power of a Groups Stakes Identifying the Power of a Groups Stakes Identifying Specific Groups Within a Generic Group Motivation of Stakeholders Stakeholder Group Motivation Shareholders & Investors Appraise influence of stakeholders management on business value Banks & Insurance Companies Avoid credit & liability risks relating to any adverse event Labor Unions & Labor Unions & Employees Committees Secure better pay & working conditions, improved social & health situations Look for lower priced higher quality goods & Customers Look for lower priced, higher-quality goods & services, encouraging or ignoring the adoption of environmental and social standards To adopt or neglect to adopt environmental and Suppliers To adopt or neglect to adopt environmental and social quality criteria Managers & Executives Seek to minimize social and environment related business risks Executives business risks Media Capture attention of existing & potential audiences Source: Schaltegger et al., 2003 Stakeholder Motivation of Stakeholders Stakeholder Group Motivation Employees Obtain healthy work conditions M i i i h li f h h Local Community Maintain or improve the quality of the areas they live in NGOs Act as advocates, watchdogs, and catalyst for NGOs social and environmental issues Authorities & Govt. Pursue protection & conservation using appropriate instruments Business & Professional Associations Achieve goals set by members Competitors Search for opportunities that may stem from improving environmental and social quality Academics Strive for the application of their research results Academics Strive for the application of their research results Key Questions 3. What opportunities and challenges do these stakeholders present to the Firm? stakeholders present to the Firm? Key Questions 4. What economic, legal, ethical, and philanthropic responsibilities does the firm philanthropic responsibilities does the firm have to stakeholders? Stakeholder/Responsibility Matrix Stakeholders Economic Legal Ethical Philanthropic Owners Customers Customers Employees Community Community Public at large Social Activists Other Stakeholder Analysis Matrix Key Questions 5. What strategies or action should management take? management take? What Strategies or Actions Should Firm Take? 1 Do we deal directly or indirectly with stakeholders? 1. Do we deal directly or indirectly with stakeholders? 2. Do we take the offense or the defense in dealing ith t k h ld ? with stakeholders? 3. Do we accommodate, negotiate, manipulate or resist 3. Do we accommodate, negotiate, manipulate or resist stakeholder overtures? 4 Do we employ a combination of the above strategies 4. Do we employ a combination of the above strategies or pursue a singular course of action? Diagnostic Typology of Stakeholders Strategic Steps Toward Successful Stakeholder Management Integrating stakeholder management into the Integrating stakeholder management into the firms governing philosophy St k h ld A tt St k h ld T t Stakeholder Agent to Stakeholder Trustee Create a stakeholder-inclusive value statement I l t t k h ld f Implement a stakeholder performance measurement system Business Criticism/Social Response Cycle Factors in the societal env Factors in the societal env. Criticism of business Increased concern for social env. A changed social contract Business assumptionof CSR assumption of CSR Social responsiveness, Social performance, Corporate citizenship p p Increased concern for social env. A more satisfied society Fewer factors leadingto Business Higher expectations leadingto more leading to Business Criticism leading to more Criticism What Does Your Neighbour Earn