From: Tony Marshall [mailto:Tony.Marshall@widebaywater.qld.gov.au] Sent: Sunday, 27 January 2013 1:46 AM To: damian carstens Cc: Neil.Collins@bmtwbm.com.

au; Allen Peter; Peter Care; Tracey Tucker Subject: Re: Ms Esther & Donna Allan The current EAP status is F4 the water level at Lenthalls Dam is currently at RL 27.35 and rising. There are four crest gates that have lowered and operated as designed and they are gates 1, 2, 3, and 4. I have contacted the FCRC Disaster Management Coordinator and his advice was that an evacuation at night under the current weather conditions would be too dangerous. Could you please provide contact numbers for those people currently residing at the property to enable the DMC to contact them. Regards Tony Marshall, Treatment Manager, WBWC Regards

Sent from my iPhone On 27/01/2013, at 12:19 AM, "damian carstens" <ethosbuilt@bigpond.com> wrote: > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > Tony Refer below : I cannot make a decision for ANYONE! my role in the EAP is to pass the message on - if you don't advise what to do I cant pass the message on! I am recovering from a miscarriage and my job is to pass on WBWC advice - I find your lack of advice very distressing in the middle of the night! YOU ARE FOOLING AROUND WITH LIVES the FACT that I can access the email would indicate I am not an evacuee I am passing messages on attempting where possible to monitor the situation AS I AM VERY WORRIED ABOUT FAMILY MEMBERS ! You have duty of care you must offer advice - we rely on WBWC advice as WBWC have placed us in this situation IT is inappropriate for you /WBWC not to offer advice and to play semantics with safety SEE YOUR ADVICE BELOW - WBWC refusal to advise us causes a great deal of distress Please advise us clearly as per the EAP or WBWC best guess as to what to do NEXT and do so pronto - we don't know what to do how can we know ? WHILE I HAVE SOME CHANCE OF MAKING CONTACT MYSELF Do so by phone to the number provided! We do not manage dams if WBWC don't and cant offer advice who can? You have not even advised us of what conditions you expect in the hours ahead or what to do next? WBWC manage the development - we don't It is evident that you treat this as some sort of trivial game - do you have any idea how this is? I cannot make a decision for ANYONE! my role in the EAP is to pass

> the message on - if you WBWC don't advise what to do I cant pass the message > on! > > I attempt to pass messages on to the best of my abilty with a great deal of > worry for the occupants. WBWC job is to advise us what to do and tell us > of WBWC plans to keep the family safe? > > WBWC are not doing that, as I have not had any Follow up call or > advice as per the eap. > > Please follow the EAP 2010/2011 and don't email me further with this > rubbish!!! I am concerned about human safety if you are not! > > I would imagine there is not a single registered suitably qualified > engineer at the helm ! > > -----Original Message----> From: Tony Marshall [mailto:Tony.Marshall@widebaywater.qld.gov.au] > Sent: Sunday, 27 January 2013 12:00 AM > To: damian carstens > Cc: Peter Care; Tracey Tucker; Neil.Collins@bmtwbm.com.au; John > Pisaniello > Subject: Re: Lenthalls Dam Incident 26/01/13 > > Dear Esther > It would be inappropriate for me to offer advice, however I can > provide you with support for whichever decision you arrive at. If you > decide to evacuate I will advise the Fraser Coast Regional Council > Local Disaster Management Group so they can organise your evacuation. > If you decide to stay I will continue to provide you with status > updates as specified in the EAP Regards Tony Marshall > > Sent from my iPhone > > On 26/01/2013, at 11:10 PM, "damian carstens" <ethosbuilt@bigpond.com> > wrote: > >> Tony >> >> WHAT DOES WBWC RECOMEND WE DO ? >> >> Esther >> >> -----Original Message---->> From: Tony Marshall [mailto:Tony.Marshall@widebaywater.qld.gov.au] >> Sent: Saturday, 26 January 2013 11:04 PM >> To: ethosbuilt@bigpond.com >> Cc: Peter Care; Tracey Tucker >> Subject: Lenthalls Dam Incident 26/01/13 >> >> Dear Esther >> Ms Esther & Donna Allan The current EAP status is F3 the water level at >> Lenthalls Dam is currently at RL 26.40. There are four crest gates >> that have lowered and operated as designed and they are gates 1, 2, >> 3, and

> 4. >> I have attempted to contact you on 3357 4358, and I have sent >> messages to the secondary number in order to keep you informed of the >> dam status and to ascertain whether there is anyone staying at your property. >> If there is, and you require assistance to evacuate from your >> property please contact me on 0448 800 650 Regards Tony Marshall, >> Treatment Manager, WBWC Regards Tony Marshall >> >> >> Sent from my iPhone >> >> _____________________________________________________________________ >> _ >> >> This email has been scanned for Wide Bay Water by the MessageLabs >> Email Security System. >> >> DISCLAIMER: The information in this e-mail and any attachments is >> confidential and may be legally privileged. This e-mail is intended >> solely for the addressee. If you have received this email in error, >> this does not waive our confidentiality rights. If you are not the >> addressee, dissemination, copying or other use of this e-mail or any >> of its content is strictly prohibited and may be unlawful. If you are >> not the intended recipient please inform the sender immediately and >> destroy the e-mail and any copies. All liability for viruses is >> excluded to the fullest extent permitted by law. Any views expressed >> in this message are those of the individual sender. No contract may >> be construed by this e-mail. Please consider the environment before >> printing > this email. Thank you. >> _____________________________________________________________________ >> _ >> >> >> _____________________________________________________________________ >> _ >> >> This email has been scanned for Wide Bay Water by the MessageLabs >> Email > Security System. >> _____________________________________________________________________ >> _ > > ______________________________________________________________________ > > This email has been scanned for Wide Bay Water by the MessageLabs > Email Security System. > > DISCLAIMER: The information in this e-mail and any attachments is > confidential and may be legally privileged. This e-mail is intended > solely for the addressee. If you have received this email in error, > this does not waive our confidentiality rights. If you are not the > addressee, dissemination, copying or other use of this e-mail or any > of its content is strictly prohibited and may be unlawful. If you are > not the intended recipient please inform the sender immediately and

> destroy the e-mail and any copies. All liability for viruses is > excluded to the fullest extent permitted by law. Any views expressed > in this message are those of the individual sender. No contract may be > construed by this e-mail. Please consider the environment before printing this email. Thank you. > ______________________________________________________________________ > > > ______________________________________________________________________ > > This email has been scanned for Wide Bay Water by the MessageLabs Email Security System. > ______________________________________________________________________ ______________________________________________________________________ This email has been scanned for Wide Bay Water by the MessageLabs Email Security System. DISCLAIMER: The information in this e-mail and any attachments is confidential and may be legally privileged. This e-mail is intended solely for the addressee. If you have received this email in error, this does not waive our confidentiality rights. If you are not the addressee, dissemination, copying or other use of this e-mail or any of its content is strictly prohibited and may be unlawful. If you are not the intended recipient please inform the sender immediately and destroy the e-mail and any copies. All liability for viruses is excluded to the fullest extent permitted by law. Any views expressed in this message are those of the individual sender. No contract may be construed by this e-mail. Please consider the environment before printing this email. Thank you. ____________________________________________________________________