Professional Documents
Culture Documents
2008
This HP OpenCall Partner Program guide lists applications and system integrators available on the HP OpenCall platform. HP OpenCall is HPs premiere multi-media communication software platform and just one of the many assets that HP can offer the service provider community. These applications are developed by market-leading partners to take advantage of the HP OpenCall technology to deliver robust, carrier-grade service offerings.
Services identified by their partner brand are developed on the HP OpenCall platform and are available from the partner. HP sells and supports the HP OpenCall software and HP hardware directly from HP. Sales of the partner application is independent of HP and of HP integration and support services. However, implementation services may be available from the partner or from an independent system integrator.
Some of these applications are also available through HP directly (see the 'CMS solution guide' for complementary information). The resale model is dependent on the application, the partner and the region of the world. Not all applications are available in all geographies. Contact your HP sales representative to learn more about the HP solution offerings available in your area.
The third-party products in this application portfolio are presented strictly for informational purposes, not as an endorsement or recommendation. HP is not responsible for the performance of these third-party products and has no liability for the customers use of these products. The product manufacturers have provided all specifications and descriptions. All agreements, warranties, and understandings regarding the purchase and use of such third-party products take place between the respective third-party vendors and the purchaser. Please contact vendors directly to obtain further information on third-party products.
Centile IP Centrex . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 COLLAB OneContact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Cosmocom CosmoCall Universe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Invomo Ltd. Call Back Request . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Call Tracking and Blocking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 On Request Routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Virtual Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Virtual Switchboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Octon Inc. NGN Contact Center Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 NGN Multimedia IP Centrex (MMIPC) . . . . . . . . . . . . . . . . . . . . . . . . 29 Wolainfo Audio-conferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Enterprise communication . . . . . . . . . . . . . . . . . . . . . . . . . 20
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ACISION Acision SMSC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Bubble Motion BubbleTALK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 FEELingK SMSC(Short Message Service Center) . . . . . . . . . . . . . . . . . . . . . . . . 34 Video SMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Voice SMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Intervoice Media Exchange . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Omvia Communicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Kirusa Broadcast Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 International Voice SMS (IVSMS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Missed Call Alert Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Voice SMS (KVSMS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 MCTEL (Monaco Telematique) MCTEL First Delivery Attempt SMS Center and Router . . . . . . . . . . . . . 43 MobileVideo International Limited Genico Missed Call Notification (MCN) . . . . . . . . . . . . . . . . . . . . . 44 SPEECH DESIGN Carrier Systems IVR - Interactive voice and video platform . . . . . . . . . . . . . . . . . . . . . . 45 Next Generation Messaging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Smart Call Completion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Visual Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Telenity Canvas SmartAlert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Canvas Short Message Service Center (SMSC) . . . . . . . . . . . . . . . . . . 50 Canvas UMS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Canvas Video Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 UANGEL u-SMSC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Voice on the Go Inc. Voice on the Go . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
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ELUON Multimedia Service Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 FEELingK Call Together . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Call Together Plus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Push-To-Talk (PTT) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Marand Qootia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Think!Shoutcast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Think!Video Blog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Think!Video FunCall. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Think!Video Jukebox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Think!Video Karaoke . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Think!Video LiveStream. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Think!Video Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Think!Video Render Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Think!Video YouCast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Think!Web Telephony Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 MobileVideo International Limited Genico 3G PocketClips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Genico 3G PocketSports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Genico 3G PocketStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Genico 3G PocketTalk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Genico Broadband Telephony . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Genico Music Ring Back Tone (MRBT) . . . . . . . . . . . . . . . . . . . . . . . 75 Genico Music4Us Background Music . . . . . . . . . . . . . . . . . . . . . . . 76 Telenity Canvas 'CoolRings' . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Tiskis iFUN/RBT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
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Kirusa KMS Multimodal Platforms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 MCTEL (Monaco Telematique) USSD Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Nexims Network Multimedia VAS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Telecom Design Digital Self Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Telenity Canvas USSD Service Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 UANGEL uTMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Wolainfo Service Control Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Network IVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
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Accuris Networks AccuROAM CDMA- GSM roaming . . . . . . . . . . . . . . . . . . . . . . . . . 88 AccuROAM Fixed Mobile Convergence (FMC) . . . . . . . . . . . . . . . . . . 89 Anam Mobile Smart Services for SMS and MMS . . . . . . . . . . . . . . . . . . . . . . . . . . 90 ELUON Intelligent Roaming Gateway. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Integrated Telecom Solutions (ITS) Enhanced Calling Name Solutions (ECN). . . . . . . . . . . . . . . . . . . . . . 92 Incoming Call Screening (ICS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Integrated Number Translator Solutions (INT) . . . . . . . . . . . . . . . . . . . 94 Optimal Call Management (OCM) . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Virtual Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Virtual Mobile Exchange Solutions (VME) . . . . . . . . . . . . . . . . . . . . . . 97 Wireless Caller Name (WCN) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Intracom FCR Intelligent Routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Global Virtual Private Network (GVPN) . . . . . . . . . . . . . . . . . . . . . . 100 Number Portability Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Televoting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 MCTEL International SMSC Hub . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 SMS Firewall. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Nexims VSA - Very Smart Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 PTI ip-Sail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 NGIN ETU (Easy Top Up). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 NGIN SCP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 NGIN VPN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 NGIN VSSP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 10 NGN Postpaid. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 1 1 NGN Prepaid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 12 Telenity Canvas SMSR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 13 UANGEL u-PGW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 14 u-SCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 15
Call management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
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ACISION Bundle Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 17 CBOSS rtBilling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 18 Comptel Comptel Convergent Charging Solution. . . . . . . . . . . . . . . . . . . . . . . 1 19 Intec Billing Mobsol Ascend . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 Integrated Telecom Solutions (ITS) Flexible Online Charging (FOC). . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 Interact Invigorate Premium Real Time Rating and Management . . . . . . . . . . . 122 InvigorateX Premium Real-Time Rating and Management . . . . . . . . . 123 Intervoice Omvia Payment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124 Intracom PPA Online Charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 LHS BSCS iX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126 MCTEL (Monaco Telematique) Premium Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127 Openet FusionWorks Convergent Charging . . . . . . . . . . . . . . . . . . . . . . . . 128 FusionWorks Policy Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129 Telenity Canvas PayForMe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
CIS Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 Datatronics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134 International Turnkey Systems (ITS) . . . . . . . . . . . . . . . . . . . . . . . . . . 135 Iskratel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136 Telecom Design . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137 Wolainfo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
HP as a company believes in the added-value its partners eco-system brings to Service Provider. In complement of the 'HP CMS Solutions' portfolio, the solutions showcased in this 'Application and Integrator Guide' bring to you the best examples of how the HP OpenCall Partner Program delivers best-in-class solutions for your business. HP OpenCall carefully selects the partners capable of bringing you the most attractive applications, with expert system integrators, that you can easily turn into incremental revenue. HP OpenCall facilitates the introduction of new technologies so that your business drives technology - and not the other way round! The offerings featured in this guide include solutions for managing charging and billing, connectivity, interactive multi-media and subscriber data management. A new section features OpenCall's global and local system integrators partners. These proven, integrated solutions are delivered via a unique combination of telecom and IT expertise, coupled with software intellectual property, standards-based software and hardware portfolio and global services and support capabilities.
HP OpenCall has selected a talented group of highly skilled solutions partners to bring you: Easy ways to experience and evaluate for yourself and your end-users the real valueadd of applications In this guide you will find a number of solutions that are available through one of HP OpenCall's enhanced Experience Centers located in the US, Europe and China. Support and service during deployment and production Speed of deployment with selected local and global integrators An evolving portfolio of rigorously tested, attractive and easy-to-use applications for your various customer segments
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To help you navigate on your journey into the future of communications HP's Experience Centers not only bring you closer to finding the answers to the challenges of developing and deploying IMS but the latest generation are designed to take on an expanded role. You can find out about applications to employ today as well as gain insight into tomorrow's Innovative IMS solutions. HP OpenCall Experience Centers allow you "test-drive" selected solutions in real-time which means you minimize the risk of investment and you can make better informed decisions about the solutions you will offer to your customers. HP OpenCall is taking care of today's decisions for you while keeping an eye firmly on future IP Multimedia subsystem environments so you can keep abreast of rapidly evolving trends.
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HP OpenCall Experience Centers are part of a comprehensive program consisting of services, consulting and technology that helps you identify compelling end-user services, opportunities for incremental revenue and improvements to your bottom line. These new HP OpenCall Experience Centers provide the Test and Deploy capabilities for OpenCallbased solutions that are both ready-to-deploy today and can easily evolve to your future IP and IP Multimedia system (IMS) environments to support innovative IMS services. Now you can minimize the risk of investing in new services by testing them in real-time on production-grade networks to see how they really work and how they would improve your business efficiency and optimize your revenue streams.
Located in Grenoble, France, Shang Hai, China and Richardson, Texas, USA the HP OpenCall Experience Centers are solution validation hubs tailored to serve market needs. They enable you to get local insight on what is available today in your market to help identify new business opportunities for increasing your revenue.
HP OpenCall understands that as customers you need to deliver revenue now and operate more efficiently. IP and IMS technology developments can help but are often not enough for you to achieve your desired business success today. We know that you recognize the need to carefully deploy new technologies in order to help you manage your business - and not the reverse! To this end HP has created the HP OpenCall Experience Centers, designed as a showcase for current and future service provider offerings. The centers are where we give you access to a wide variety of ready-to-deploy, innovative applications and to let you "test drive" them in real-time on a production-grade network. We'll show you how each application can be revenue-generators today, and how they can evolve to IMS tomorrow.
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Assess and use new applications just as your customers would, in the settings that are relevant to their lives. Explore the breadth of HP's assets (servers, software, storage, desk tops, handheld devices and more) and see how they deliver a variety of services in concert with our partners' offerings. Meet application and integration partners, and benefit from their knowledge and expertise.
Test-drive multiple applications (highlighted in this guide by the logo shown here) from a variety of vendors running in a single production-grade environment, just as you would experience them on your network.
Develop a firsthand understanding of how we at HP draw on our partner ecosystem to deliver specific solutions that will fit your needs. HP OpenCall state-of-the-art communication solutions have led the industry for more than 30 years and are relied on by hundreds of service providers around the world. Why? Because HP is focused on accelerating business results and on supplying the world-class technology that helps you achieve your business goals. Our framework for convergence is guided by industry understanding and IT expertise, and an industry-leading IT ecosystem that puts HP in the crossroads of the two. Join us at an HP OpenCall Experience Center and see what we, together with our partners, can do for you.
About HP OpenCall
Around the world, HP helps people and businesses realize their possibilities, aspirations and dreams. And our HP Software business unit with its enterprise software management applications and HP OpenCall solutions is helping service providers translate technology into superb subscriber experiences. For further information on HP OpenCall platforms, visit www.hp.com/go/opencall. To learn more, visit:
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Our application partners take advantage of packages of services and tools that support their needs throughout the overall application development cycle - an efficient collaboration during application development from design to verification. They have access to support for their lab platforms to ensure an up-to-date and future-proof HP OpenCall development and tests environment. Our channel partners are supported by a dedicated technical team to provide software and support tools and technical training necessary to help them deliver and support HP OpenCall based offerings.
The HP OpenCall Partner Program offers a full range of world-class benefits, amongst which technical support, services and tools are key elements to ensure our partners are up-to-date on the HP OpenCall portfolio of products and services.
Complimentary development entry package, helping developers and partners evaluate HP OpenCall platforms development environment to judge the appropriateness for their business, including, software developer tools. A Premium Development Package: a tailored suite of services to help them develop their applications on top of HP OpenCall platforms effectively and reliably, featuring a dedicated technical coach to accompany them during their first three months, a customized training to launch their development, email access to a developer assistant to answer their questions during development, and the HP OpenCall Experience Center access to validate and promote their applications.
The OpenCall Partner program has defined a developer curriculum to help HP OpenCall Application Partners produce quality applications optimized for HP OpenCall platforms. The program comprises:
Channel partners can take advantage of qualification paths to get trained both on support and deployment of HP OpenCall products: To learn more, visit:
As a benefit of the HP OpenCall Partner Program, partners have access to a yearround development support, covering all their development questions as well as support questions for their lab environment, including access to latest patches.
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For each existing qualification, annual delta training and documentation updates will ensure HP OpenCall Channel Partners are connected to the latest HP technology, experts and continuing education opportunities. HP OpenCall developer platforms are valuable tools for building and delivering entertainment and information access solutions. HP OpenCall's complimentary software developer kits keep initial investment cost to a minimum and make a reality of rapid development and delivery of sophisticated network applications. HP OpenCall Media Platform SDK is intended for those who want to perform functional tests on applications before deploying them on to the HP OpenCall Media Platform (OCMP). It is made of a stubbed HP OpenCall Media platform and a switching-simulator providing simulated phones, and allows testing of voice applications using real audio files. To learn more, visit:
HP OpenCall support qualification path prepares Channel partners to support HP OpenCall as part of their solutions. Completing the HP OpenCall support qualification path provides their support teams with the technical and process knowledge required as well as keeping their teams current on the latest support information for HP OpenCall products. o A dedicated HP OpenCall Software Support offer has been designed for Channel Partners to provide them with backup support to for HP OpenCall Software products. In concert with their offering to Telecom service providers, HP provides fast response, telecom expertise, and resolution to problems with HP OpenCall Software. HP OpenCall deployment qualification path prepares Channel partners to deploy HP OpenCall-based solutions. Completing the HP OpenCall deployment qualification path enables Channel partner to perform HP OpenCall deployments with limited HP OpenCall Services involvement or entirely on their own, thus increasing the value to the Channel partner.
Interactive Multimedia
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The HP OpenCall Media Platform Video SDK is the simulated environment of the complete HP OpenCall Media Platform. The SDK works on top of HP OCMP-base of HP OpenCall Media Platform SDK 3.1.
The HP OpenCall Media Platform OClet Development Environment simplifies the development of Java CCAPI applications that run on the HP OpenCall Media Platform by integrating the extensible Eclipse platform with the HP OCMP software developer's kit. It supports the full development cycle for creating telephony services in a single, integrated, familiar Java environment.
The HP OpenCall Voice Application Developer Toolkit transforms the Eclipse open platform into a fully-functional VoiceXML/CCXML development environment, seamlessly integrated with HP OCMP SDK's capabilities. The HP OCMP platform provides an openstandard execution environment for voice applications that conform to the W3C VoiceXML 2.0 and CCXML 1.0 standards and to the HP OCMP's extensions. The plug-in accelerates the development of voice applications that run on the platform.
The HP OpenCall Universal Signaling Platform Diameter SDK is intended for those who want to perform functional tests on applications running on top of the HP OpenCall Universal Signaling Platform (USP) Diameter. The HP OpenCall Studio for USP Diameter is an Eclipse plug-in that simplifies development of Diameter projects.
The HP OpenCall USP-M SDK is the developer's kit for the HP OpenCall USP-M signaling platform. It provides application developers with all the tools they need to evaluate HP OpenCall USP-M products, develop new applications on HP OpenCall USP-M, or port and deploy HP OpenCall USP-M applications on HP-UX and Linux platforms.
Signaling
Multi-protocol traffic generator and protocol analyser are also available for testing purpose. To learn more, visit:
The HP OpenCall USP SIP 1.4 SDK is intended for those who want to perform functional tests on applications before deploying them on to the HP OpenCall USP SIP.
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Enterprise communication
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Enterprise communication
Rich communication
Mobile and fixed operators use media platforms, or interactive voice response platforms (IVRs), to provide a variety of services for their customers such as customer care, voice and video mail access, access to prepaid accounts, out-going announcements, ring-tone downloads and SMS . Generally each service is assigned to a dedicated IVR, bringing with it high operations costs for the operator. HP's OpenCall Media Platform is an open standards-based, broadly featured platform that supports a vast array of voice and video applications which uniquely allows operators to consolidate their IVRs onto a single, easy-to-manage platform enabling cost control and increased business agility.
40 of the top 50 operators rely on HP OpenCall Media Platform which has a proven track record of more than 500,000 voice ports deployed successfully worldwide.
Such is the popularity of the OpenCall Media Platform that a wide range of worldwide based partners have developed and large number of applications. To make it easier to find the application which suits your needs this section is divided into 5 parts of applications for: Community and entertainment Call management. Enterprise communication Call completion and messaging Network IVR
The HP OpenCall Media Platform is both TDM and IP ready - the perfect bridge between the legacy world and the coming IMS world. As video capabilities and IP Multimedia Subsystem (IMS)-based services are supported, an investment in HP OpenCall will return strong benefits long into the future.
Learn about a selection of solutions which our partners have created based on the open standards architecture of the HP OpenCall Media Platform. Due to the wide range of the solutions supported by the HP OpenCall Media Platform, it can be deployed as a horizontal layer and co-used by all applications enabling optimized resource usage.
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Enterprise communication
Centile
IP Centrex
Enterprise communication
Works with:
HP OCMP
Centile IP Centrex solution is a scalable and reliable SIP based carrier-grade VoIP Telephony service platform, designed to adapt easily to and grow with customer needs. Centile's solution offers a distributed and modular architecture taking advantage of the reliability and scalability of the HP OpenCall Media Platform. Centile's technology allows easy migration to a fully hosted environment. Centile's IP Centrex solution provides a comprehensive range of powerful applications, coming fully loaded with ready to use functionalities such as value-added Class 5 features, CTI (Computer Telephony Integration), IVRs (Interactive Voice Response), ACD (Automatic Call Distribution), Conferencing, Presence Management, Instant Messaging and Video support.
Solution overview
Key features
Allows Service Providers to cost-effectively launch cutting-edge VoIP based value-added voice and video applications.
Allows Operators to preserve their current investment in terms of hardware (SS7, PSTN gateways), software (billing, rating, monitoring, CRM) and internal skills (VoIP protocols, operating systems) Text To Speech and Automated Speech Recognition ready.
Provides a broader set of tailored value-added services which can be activated (on and off) and customized on customer basis
Business benefits
Unique support for the broadest range of IP phones, including full featured Cisco IP phones Flexible architecture deployment from standalone to N clusters providing 1 to N redundancy Enables advanced call center rich set of features, removing the need for expensive CTI connectivity
www.centile/solutions-ipcentrex.php
Centile's system is placed in the heart of the service provider's networks without replacing the existing infrastructure.
Open APIs enabling easy integration of external BSS/OSS such as billing system, CRM and prepaid
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COLLAB
Enterprise communication
OneContact
Solution overview
OneContact is the perfect Contact Center solution for 3G Mobile Operators, Network Service Providers, Outsourcers and Enterprise Contact Centers. Works with:
Enterprise communication
HP OCMP
Key features
This IP-based Multimedia Contact Center solution offers full contact management across Voice, Video, Instant Messaging and E-mail. It is engineered using the SIP standard and together with HP OpenCall Media Platform offers cutting edge contact center functionality without the additional hardware and software costs and implementation timeframes associated with traditional PBX-based proprietary solutions.
The Intelligent Router, OneContact's software-based ACD (Automatic Call Distribution), enables sophisticated distribution strategies
Simple integration with business applications, via URL invocation with parameters or integrated with leading CRM solutions OneContact's Outbound List Management increases the productivity of the contact center agents in outbound contacts, using sophisticated dialing methods, including Predictive Dialing
Business benefits
Supervisor function includes global real-time view across the agents and services, with key performance indicators and special call control features such as listen-in, whispering and conference.
Rich Multimedia Interactions, covering all media with a single queue and integrated management
Network and virtual distributed Contact Center solution with a Multi-tenant interface, single incoming queue, centralized management and remote supervision. The contact center grows together with the business needs and the setup of new contact center sites is fast and easy Enables new business models, such as the Hosted Contact Center and Cosourcing
www.collab.pt
Reduced TCO through adoption of standards, for a fully scalable, carriergrade solution with a redundant architecture and no single point of failure.
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Cosmocom
Enterprise communication
CosmoCall Universe
IP-based All-in-one Contact Center Suite
New for 2008
CosmoCall Universe (CCU) is an all-IP Network contact center suite that consolidates multiple locations, multiple communication channels, multiple applications and all agent types on a single unified software platform. CosmoCom designed CCU to satisfy requirements of the largest, multi-tenant carrier deployments to those of smaller service providers and enterprises of all sizes.
Solution overview
Enterprise communication
Works with:
HP OCMP
Its architecture makes it uniquely suited to serve both as a platform for Service Providers to offer network-based Contact Center On-Demand (CCOD) services, as well as for internal Customer Care applications. Multi-tenancy with tenant self administration, enables the implementation of one or many virtual contacts centers on the same platform. Web-based clients make it easy to add agents anywhere over existing IP connections.
NSP CCOD customers (tenants) can completely manage their own virtual call centers across one location or many (including legacy locations) deploying one type of agent or any combination. In all cases, the core contact center infrastructure is deployed in the service provider's network. Tenants need only the agent clients, IP connections, and, optionally, circuit connections if they wish to use circuit telephones.
Key features
Agents and supervisors anywhere (location independent) Ease of integration - CCI not CTI Multi-tenant Scalability - from 50 to 50,000 agents.
Business benefits
www.cosmocom.com/productInfo/Product.htm
Multi-tenancy - central technology management, local application management, enables Software As A Service (SaaS)
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Invomo Ltd.
Enterprise communication
Enterprise communication
Works with:
Key features
HP OCMP
Easy to set up and can be fully branded to businesses requirements Compatible with most HTML and flash based websites.
Cost effective web based solution that allows users on a website to request a call from the company
Business benefits
Flexibility- users can receive a call back at a time that is suitable for them No major resource or capital needed to manage the service
Users are incentivized by not having to spend time and money calling, and waiting in a queue for their call to be answered The details users submit can be used to build a database of prospective customers to be targeted with appropriate marketing.
www.invomo.com
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Invomo Ltd.
Enterprise communication
Enterprise communication
Works with:
Call Tracking and Blocking is a hosted call routing application that creates a safe and secure selling environment for advertisers. By providing a non geographic number, Call Tracking and Blocking ensures advertisers are protected throughout the selling process.
HP OCMP
Key features
Allocates a unique NGN number to each classified advert which masks the personal contact details of the seller to be used for the lifetime of the advert. The number can be cancelled at any time meaning the seller won't receive unwanted calls after their item has sold
Business benefits
Creates a relationship with both buyer and seller and promotes loyalty and trust by offering an enhanced user experience
www.invomo.com
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Invomo Ltd.
Enterprise communication
On Request Routing
New for 2008
On Request Routing a network based managed service for companies who want to offer their clients sophisticated call routing and control capabilities. A real time interface allows customers to control all call routing for inbound calls.
Solution overview
Enterprise communication
Works with:
Key features
HP OCMP
Route incoming calls according to business needs, with option of alternative answering locations
Business benefits
Low/no capex/upfront investment- 'Pay as you go' transactional model Hosted solution- No proprietor hardware/software/maintenance Robust carrier grade solution for continuous 24/7 operations. Speed of deployment and faster route to market for new services
www.invomo.com
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Invomo Ltd.
Enterprise communication
Virtual Lines
Solution overview
Enterprise communication
Works with:
A wide range of tools is available to support creation of applications, and integration of new applications for existing services.
Virtual Lines is suitable for businesses that want to offer their clients sophisticated Voice, SMS and Web based interactions as a managed/hosted service.
HP OCMP
Key features
XML document processing and JavaScript options for advanced service providers
Simple integration for back-end systems supporting industry standards Creation of local virtual databases and web form editing
Business benefits
No need to invest in third party call handling solutions. Rapid development and deployment of new services
Easy for customers to set-up voice, SMS and Web based interactions through the web based forms and templates, requiring no specialist IVR programming skills Low/no capex/upfront investment- Pay as you go transactional model Hosted solution- No proprietor hardware/software/maintenance
www.invomo.com
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Invomo Ltd.
Enterprise communication
Virtual Switchboard
New for 2008 Solution overview Key features
Virtual Switchboard is an easy to use solution that enables businesses to manage their inbound calls.
Enterprise communication
Works with:
HP OCMP
Web based Control Panel- allows businesses to manage their number and services via the Internet in real time
Call Statistics- inbound traffic statistics are available, allowing businesses to monitor call flow and management information
Business benefits
Other features include: Call Forwarding, Call Pick-up, Personalized greeting message, Out of Office, Call Divert, Voice Mail, Call queuing, Virtual Receptionist, SMS notifications and Remote Access.
Ease of use no need for experts; easy to configure via simple Web interface.
Cost savings no upfront investment; immediate availability; no longer necessary to have someone manning a central number at all times
www.invomo.com
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Enterprise communication
Octon Inc.
Enterprise communication
HP OCSignaling
HP OCMP-video
Nowadays, a contact center is no longer only for vocal calls. In fact, customers access contact centers via multiple forms of media and channels. 3G and Broadband Video access, Internet IM like MSN or Yahoo contacts, emails, fax and so on are becoming necessary to meet the customers needs. Octon, with more than 10 years in call center industry, based on HP OpenCall products especially the HP OpenCall Media platform, delivers Next Generation Network (NGN) Contact Center solutions for both Enterprise and Carriers. With Octon's solutions, Enterprises can build their very own multimedia contact center; Carriers can provide on-demand hosted Contact Center Services to its subscribers. Octon's solutions consist of a suite of NGN systems including MMIPC (Multimedia IP Centrex), MMIP (Multimedia IP PBX), IMMR (Interactive Multimedia Response system), MMLS (Multimedia Log System), MMIR (Multimedia Intelligent Router), CMMI (Computer Multimedia Integration) system and Octon's Application/Client platform, iCare, and reporting and realtime monitoring system, iWatch. Note: MMIPC alone is a powerful and fully featured NGN Multimedia IP Centrex solution for the Carrier.
Key features
High scalability and availability. Thanks to IP technologies, now enterprise operators can built a virtual contact center in multiple locations limited only by network access; all software systems can run multiple-node configurations
One Media Platform, Multiple Solutions. Consolidating PBX, IVR, Recording and Conference features in one media platform (HP OCMP)
Web based Interfaces. All software systems' interfaces and maintenance and provisioning tasks are fully web based.
Hosted Contact Center Services. Octon's solutions not only for enterprise also for Carrier to provide on-demand hosted Contact Center Services
Business benefits
Reduced Cost of Ownership Reduced Maintenance Cost Enables Rapid Application Development Enables Multiple Contacts for both Customers and Agents.
www.octon.net
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Enterprise communication
Octon Inc.
Works with:
HP OCMP
HP OCSignaling
Octon Multimedia IP Centrex (MMIPC ) is in fact a Next Generation Network solution of IP Centrex for Telco Operators that meets the demands for communications services now and in the future. It is a business domain concept for partitioning MMIP resource and independent administrative rights to achieve selfmanagement of services. In addition to the full featured traditional IP based Centrex functionality, MMIPC promises to deliver Multimedia services like Video, Internet IM, SMS and other data and voice converged services for cooperate and residential subscribers. Carriers now can deliver, not just voice, but other advanced multimedia services with low maintenance cost via existing data access network infrastructure like ADSL or private data network leasing lines.
Enterprise communication
Key features
Supports Multimedia services including voice, video, IM, SMS and fax
On-demand hosted Contact Center Services. In conjunction with Octon's Multimedia Intelligent Router (MMIR), Interactive Multimedia Response System (IMMR), Multimedia Log System (MMLS), and Computer Multimedia Integration (CMMI) system, Carriers can provide powerful and fully featured NGN Contact Center Services
High scalability and availability through OCMP which can run in multiplenode configuration mode
Business benefits
Enables provision of true multimedia services to subscribers Reduced Maintenance Cost Reduce cost of ownership of a Centrex system Creates more business opportunities.
www.octon.net
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Wolainfo
Enterprise communication
Audio-conferences
New for 2008
Solution overview
Enterprise communication
The Wola Info Audio Scheduler Portal is an operators platform used to plan and manage audio conferences. The system introduces three major roles, which also define the authorizations of individual users: Works with:
HP OCMP
Operator is a representative of the Client. authorized to create conferences within the framework of a single company. e.g.: bank and to manage them. May also create conference templates and add other users within his group. An Operator has no ability to observe and modify conferences created by another Clients Operator Chairman is a person authorized to manage a selected conference. He is able to add, delete or deny users the right to speak. He monitors the correct progress of the meeting.
Administrator a person who administers the platform, additionally equipped with the possibility to create and administer the Operator accounts. Administrator is able to monitor all conferences and has unlimited access to report data
High flexibility and manageability, allowing service providers to deploy conferencing services tailored to specific customer needs. The Audio Scheduler Platform allows to create predefined conference templates. It provides the possibility to define the conference type (incoming, outgoing, fixed), the maximum number of users, to define the PINs of access to a conference. Conference planning (specification of the date and time of a conference, its duration, a list of users to be called by the platform at the start of the conf) Monitoring and management of conferences which are currently under way (number of people taking part, duration, denying users the right to speak or removal of indicated users, etc.)
Key features
Business benefits
www.wolainfo.com.pl/en/
Reporting presentation of data on usage of the platform or report data for specific companies (number of conferences, average duration of a conference, number of users, conference scheduling, etc.).
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ACISION
Acision SMSC
Solution overview
Short Message Service (SMS) continues to generate the majority of mobile operator's data revenues. With voice revenues under continued threat, operators are refocusing on SMS for revenue and profit generation. Works with:
HP OCXDMS
HP OCSignaling
As the market leader in messaging, Acision is in an excellent position to enable operator success in messaging. Acision has performed over 100 commercial deployments of its feature-rich, IP-based messaging solution to operators around the world, in networks of various sizes and different underlying network technologies. These deployments have used HP Alpha and Itanium servers, and recently HP Blade technology. The HP OpenCall IP-STG gateway provides network connectivity where SS7 is required. The IP SMSC solution leverages Acision's proven market-leading technology to deliver a risk-free migration to an all-IP environment that caters for a smooth evolution to IMS (IP Multimedia Subsystem) services. It combines a rich and proven feature set with the flexibility of rule-based service logic and reduces the total cost of ownership through unrivalled system availability. It is the most efficient, scalable, and highest performing messaging solution available in the world today. Acision SMSC has also been validated within HP Mobile Advertisment Solution.
Key features
Support for SS7, ATM, SIGTRAN and SIP core network interfaces in all types of wireless networks, such as GSM, 3G, TDMA, CDMA, GPRS.
Business benefits
The availability of a substantial set of personalization features, offers Service Providers new revenue generating services.
With it's small footprint, high performance and excellent reliability, the Acision SMSC offers an SP a very competitive TCO profile
www.acision.com/solutions
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Bubble Motion
BubbleTALK
Solution overview
Works with:
HP OCMP
For mobile operators, BubbleTALK (along with its related products) provide a set of new and exciting value-added services that dramatically increase ARPU and decrease churn. Through operator partnerships, BubbleTALK is available to over 190 million subscribers around the globe.
BubbleTALK enables users to send short voice messages to their friends and family - without calling! BubbleTALK works on any handheld and on any network, and can also be used with a handheld client on the phone.
Key features
Easy-to-use '* + phone number dialling', or use with a mobile client that is integrated with the handheld Address Book Forward songs and jokes to friends and family. Send messages to groups or create a voice blog Bubble Motion provides a rich suite of complementary services to BubbleTALK's person-to-person messaging, including BubbleCAST, BubbleBLOG, BubbleSONG, BubbleCONTEST, BubbleVOTE, etc.
Send short voice messages to friends and family anywhere in the world without calling!
Business benefits
Minimal up-front investment is required by the mobile operator. Mobile operators can leverage their existing investments (in voice circuits, SMSC, and billing systems) to generate ARPU from a new value-added service Flexible deployment options (BubbleTALK can be deployed or centrally hosted).
BubbleTALK enables mobile operators to target their entire user base (BubbleTALK works on any handheld)
BubbleTALK helps mobile operators dramatically grow ARPU BubbleTALK is billable per message (just like SMS) which provides simplicity and drives adoption
www.bubblemotion.com
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FEELingK
Solution overview
Works with:
HP OCSignaling
Key features
Conforms to International Standard (IS-41.C, IS-637) Delivers real-time and daily statistics reports. Includes a GUI- and CUI-based operator interface
Business benefits
Gain a proven solution that has been installed and customized in carrier environments
Keep services up and running with FEELingK SMSC high reliability and performance Leverage the momentum of the many carriers who are using or preparing to use the FEELingK SMSC
Deploy an offering that integrates easily with HP OpenCall as the SS7 entity.
www.feelingk.com
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FEELingK
Video SMS
Operating systems
Video SMS service user simply dials, connects to Video SMS Solution then leaves the video message guided by video prompts through the video stream, the message is automatically delivered and played when recipient answers its incoming call.
FEELingK Video SMS Solution provides end users having video capable mobile devices with simple and easy to use video messaging features. With market proven technology and experiences in Voice SMS, Video SMS Solution drives seamless migration of intuitive voice messaging toward next generation mobile video messaging field.
Solution overview
Adoption of this service could make up for slow market penetration of existing MMS service. Also take advantage of video messaging based service chaining with other service applications.
Key features
Business benefits
www.feelingk.com
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FEELingK
Voice SMS
Solution overview
Works with:
HP OCSignaling
With the FEELingK Voice SMS service, customers can transfer simple voice messages by using SMS and without making a call to the other person. The solution structure is configured to provide interworking between the IP network and SS7 network. The IP network is used for interworking between equipment for NAS such as PDSN/GGSN and the SS7 network is used for processing the voice call. This solution supports a network independent structure to provide a service on various bearer environments of wireless network and on various equipment (CDMA, GSM, UMTS).
Key features
Group EmotiCall
Business benefits
Transmission is performed at the time of appointment, meeting and conference that the other person hardly recalls. EmotiCall Server delivers a prerecorded voice message to the called party by generating outbound call at reserved time set by the caller.
Check box is provided for the address list to enable the user to conveniently select a number of Call-parties. A single voice message recording can be sent to up to 50 people
www.feelingk.com
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Intervoice
Media Exchange
Works with:
HP OCMP
Intervoice offers a true next-generation, open framework offering - Omvia Media Exchange - with a unique multi-modal application and central storage element called Home Zone. Media Exchange provides exciting new revenue generating features, low cost of ownership and the opportunity to extend services well beyond traditional voicemail applications. Network operators can create and quickly deploy new services that are packaged for different market segments and customized to meet individual user needs, yet provisioned and billed efficiently.
Solution overview
Key features
Communicator - Full-featured Next Generation messaging product. It provides the capability for voicemail, email and videomail through the same user interface and mailbox Voice Activated Dialing - Enhances the basic dialing and call completion experience Celebrity Greetings - Proven to increase ARPU with extra revenue from returned calls Media Messaging Service - Provides an innovative way to manage messaging, increase revenue and subscriber loyalty Call Notify - Enables operators to leverage revenue through the delivery of Missed Call Information.
Business benefits
The multi-application environment makes it easy to build the right combination of services without breaking your budget or adding new staff Real-time rating engine uses XML-based records for easier integration with billing systems The totally open architecture of Media Exchange complies with virtually all industry standards to optimize service creation efficiency
Modular design let's you seamlessly integrate new capabilities to meet specific market needs, increasing revenue and reducing churn.
www.intervoice.com
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Intervoice
Omvia Communicator
Solution overview
Works with:
HP OCMP
Intervoice offers a true next-generation, open platform offering Omvia Communicator with a unique multi-modal application and central storage element called Home Zone. Omvia Communicator provides exciting new revenue generating features, low cost of ownership and the opportunity to extend services well beyond traditional voicemail applications. Network operators can create and quickly deploy new services that are packaged for different market segments and customized to meet individual user needs, yet provisioned and billed efficiently.
Key features
Voice Activated Dialing: enhances the basic dialing and call completion experience Celebrity Greetings: proven to increase ARPU with extra revenue from returned calls
Multimedia Messaging Service: provides an innovative way to manage messaging, increase revenue and subscriber loyalty
Call Notify: enables operators to leverage revenue through the delivery of Missed Call Information
Business benefits
Personal Ring Tone: Provides creative service and an additional new revenue stream.
The multi-application environment makes it easy to build the right combination of services without breaking your budget or adding new staff Real-time rating engine uses XML-based records for easier integration with billing systems Modular design let's you adopt new capabilities to meet specific market needs, increasing revenue and reducing churn.
The totally open architecture of Omvia Communicator complies with virtually all industry standards to optimize service creation efficiency
www.intervoice.com
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Kirusa
Broadcast Application
Solution overview
Works with:
HP OCMP
Key features
Business benefits
Kirusa Broadcast Application is deployed on top of Kirusa Core Voice SMS platform and can therefore scale up as your business continues to grow. With Kirusa Broadcast Application, you can bring an emotive voice component into your marketing campaigns, significantly enhance your customers' overall experience, and consequently, grow your business further.
www.kirusa.com
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Kirusa
Works with:
HP OCMP
Kirusa International Voice SMS (IVSMS) is a service which allows subscribers to send messages globally, when convenient, with the recipient able to retrieve and reply easily. Built upon Kirusa's patented technology, subscribers do not have to worry about time zone differences or the high cost of international voice calling. Sending International Voice SMS is just as simple and timely as delivering a domestic Voice SMS. No special user training is required for either the sender or recipient and the international service can be deployed with carriers around the world, either as part of a comprehensive domestic and international messaging system, or as a standalone global messaging capability.
Key features
The economical and shared cost IVSMS service delivers ample profitable opportunities for the mobile operator
Kirusa IVSMS service Exchange Solution allows for rapid deployment and an extended coverage capability Kirusa IVSMS service delivers carrier class levels of reliability and system uptime
Business benefits
Daily operations and maintenance of the Kirusa exchange will be professionally managed by dedicated Kirusa personnel.
Kirusa IVSMS service allows mobile operators to fulfill their subscriber's needs to communicate internationally, on their own terms, with a level of economy and efficiency not available in traditional International text or direct dialing services.
www.kirusa.com
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Kirusa
Solution overview
Works with:
HP OCMP
Key features
Business benefits
www.kirusa.com
www.hp.com/go/opencall
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Kirusa
Kirusa Voice SMS (KVSMS) is the world's most advanced Voice SMS solution which allows mobile subscribers to send and reply to SMS messages with voice. Kirusa's solution works on all handsets and on all networks, and offers the industry's most intuitive user interface, with features such as DirectListen for direct access and reply to messages. Kirusa adds the power of voice to SMS messaging. As an alternative to text communication, Voice SMS enable users to reply to text SMS messages with voice or to send an SMS in voice.
Solution overview
Operating systems
Key features
Feature-rich solution including: DirectListen for single click direct message access, group messaging, message save/ delete/ forward, user defined language preferences Open, standards-based architecture enables simple integration with existing network and messaging infrastructures Supports event based billing for both prepaid and postpaid customers Full turnkey solution. Voice builds on the benefits of SMS, thus enabling customers to incrementally expand their SMS business into new usage situations and new users groups Network interface agnostic for seamless delivery across all 2G/2.5G/3G networks - GSM and CDMA
Business benefits
Operators gain a full turnkey solution with best-in-class user features that works in all generations and types of networks. Rapidly deployed, this cost effective solution easily integrates with existing network, messaging and billing infrastructures to quickly build new revenue. KVSMS 4.0 provides support for additional charging interfaces, variable length voice SMS messages, and allows third party applications to send and receive Voice SMS messages.
www.kirusa.com
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Works with:
MCTEL provides either complete SMS centers or SMS routers designed to offload the SMSC with First Delivery Attempt solution. Through its innovative features such Smart Messaging, SMS to Voice, the MCTEL Advanced SMSC will allow the operator to offer truly innovative messaging solutions.
HP OCUSP
For operators needing to expand their current SMSC capacity, the MCTEL SMS Router will seamlessly integrate into the existing operator messaging backbone to lower the SMSC load by delivering most SMSs at first attempt. Only SMSs failing first delivery attempt will be forwarded to the SMSC operator for resource-consuming store-and-forward processing. The MCTEL SMSC will offer advanced messaging features with a reasonable cost. The installation of an SMS Router will provide the same SMS processing capability multiplied by a factor of three at a much smaller cost.
Operating systems
Key features
Tru64
An SMS Router will lower the SMSC load by 70%, equivalent to increasing its capacity by a factor of 3 Smooth integration in to a current network backbone Cost-effective solution to add a high capacity channel to any mobile application without loading the operator's SMSC.
Business benefits
May be supplied as an OEM module which may complement any SMS application needing high-throughput direct delivery channel
Seamless integration in the operator existing backbone bringing quick and easy deployment
www.mctel.net
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Solution overview
Works with:
HP OCMP-IN
Genico MCN eliminates missed call uncertainties and associated handicaps. When an incoming call to the subscriber is unanswered, Genico MCN will announce to the caller that their call can't be connected and then automatically transmit an SMS alert to the subscriber, with details like calling party number, call time and call date. This prompts the subscriber to return calls. In this manner, Operators can plug missed call revenue leakages as Genico MCN encourages subscribers to maximize call connections.
Key features
Business benefits
Subscribers can self-administer their Genico MCN Alert options, primary SMS destination and preferences
Subscribers can access Genico MCN history using an IVR or Web portal
Subscribers can record and manage customized Genico MCN message to notify caller of their current unavailability to take the call.
www.genico.com.my
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Works with:
Building on a modular and standards-based platform for interactive voice and video services, SPEECH DESIGN provides a full range of pre-packaged voice and video applications. Service Providers can now develop, deploy, control and customize any service with easy-to-use tools and technologies, bundled into a complete carrier-grade application lifecycle package. SPEECH DESIGNs IVR is the ideal platform for services like Contact Centers, Announcement Services, Voice and Video Portals, Interactive Video Services and Hosted IVR Solutions.
HP OCMP
For video environments, SPEECH DESIGNs IVR platform generates a video stream containing dynamic elements like text, animations, photos, videos or icons during application runtime, resulting in unprecedented flexibility to create and modify video applications. The need of costly and time-consuming video production normally associated with prompt creation and maintenance is eliminated.
A service creation environment (SCE) offers the ability to quickly develop, test and deploy new services with standard web based technology like Java and .NET in an easy to use point-and-click editor. With SPEECH DESIGNs IVR platform service management interface it is easy to adapt applications to specific customer needs. This simplifies customizing features and applications for MVNOs, other brands or major customers, enables customer-based web provisioning and supports logging and billing of application services.
Key features
Dynamic Rendering technology for real time ("on the fly") rendering Service creation environment, open architecture and standards.
Support of Automatic Speech Recognition (ASR) and Text to Speech (TTS) technologies of all leading vendors
Business benefits
Fast time-to-market and reduced costs for new applications through modular and flexible service design based on .NET and JAVA architecture
www.speech-design.com
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Works with:
HP OCMP
SPEECH DESIGNs Next Generation Messaging platform connects easily to any network, whether based on SS7, SIP, ISDN or the emerging IMS standard. The solution can be used either as a functional add-on, a parallel system (for premium or new subscribers) or a full-scale replacement of the legacy voice mail system. Operators can easily scale up to an unlimited number of users, ports and services. The ability to implement new value-added services on a single multi-functional platform significantly reduces the capital and operating expenditures. Carriers are free to choose any combination from a large portfolio of services and to expand both in size and functionality according to market demands.
Key features
The simple integration of additional services into an existing environment results in short time-to-market, enabling carriers to proactively address their customers needs.
Several innovative offerings like Visual Mailbox or Video Mailbox, including auto provisioning and customization Open architecture and standard interfaces help generate added value from legacy infrastructure.
Business benefits
Quick time-to-market and reduced costs for new applications through modular and flexible design based on .NET and JAVA architecture.
www.speech-design.com
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Solution overview
More than 40% of mobile-terminated calls are not connected because the called party is not available, does not answer the phone or is busy. The basic idea behind Call Completion services is to detect calls where one party (A) could not reach another party (B) for whatever reason and to facilitate subsequent Call Completion. SPEECH DESIGN Call Completion solutions enable carriers to increase ARPU by boosting overall Call Completion rates.
Operating systems
The initial step is to inform either A or B (or both) that there was an unsuccessful call attempt. This will allow the call to be repeated and completed at a later point in time. The solution works for both voice and video calls. This significantly increases call traffic and offers fast ROI. Optionally, the calling party can leave a message in a temporary voice mailbox created on the Call Completion platform. The message is delivered into a "Visual Mailbox". For further information see also Visual Mailbox description.
Key features
Smart Call Completion creates a true "win-win" situation by increasing both the customer satisfaction and operator revenue.
Notification (SMS/MMS) can be handled via internal SMSC/SMSC or by connecting external gateways
Both registered voice/video mail users and non-users benefit from seamless communications and improved reachability
A visual interface for Video Call Completion provides an intuitive way of presenting suitable options to the caller.
Business benefits
Fast ROI through interconnect charges, more directly completed and followup calls
www.speech-design.com
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Visual Mailbox
Works with:
HP OCMP
With SPEECH DESIGNs Visual Mailbox, service providers achieve a competitive advantage by offering their customers an efficiency tool and lifestyle feature. Both the customer satisfaction and operator revenue are boosted - a true win-win.
The Visual Mailbox solution works with any mobile device and can also support Apples iPhone.
The Visual Mailbox approach dramatically simplifies message retrieval: new voice messages are "pushed" to the called partys handset as they arrive. Messages are displayed in an "inbox" - like list showing each callers number or name (if listed as a contact), date and time the message was left and message duration. The user can recognize important messages at a glance and listen to them in any order ("click and play").
SPEECH DESIGNs Visual Mailbox solution eliminates the main inconvenience shared by all "old-style" legacy voice mail systems: the need to call the system and sequentially listen to messages by following spoken instructions and pressing buttons.
Solution overview
Visual Mailbox can be implemented as a stand-alone solution or included with SPEECH DESIGNs Next Generation Messaging and Smart Call Completion offerings.
Key features
New approach to voice mail with greatly improved usability Visual interface for fast and selective message retrieval "Click and Play" - simple and fun to use.
Business benefits
Fast ROI through improved reachability and reduced load on the voice network Potentially an ideal platform for mobile advertising, a substantial future revenue driver.
www.speech-design.com
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Telenity
Canvas SmartAlert
Works with:
HP OCMP
Telenity's Canvas 'SmartAlert' Missed Call Notification Application gives subscribers control over their accessibility without having to worry about missed calls. Canvas SmartAlert compiles and sends a list of missed calls to subscribers and enables them to return each missed call with a "one-touch" process. This user-friendly service uses the ubiquitous SMS service, and is activated via the customer's handset.
Solution overview
Key features
Configurable message alert format - customized announcements for the calling party - campaign management option with customized messages
Automatic SMS notification of all missed calls with telephone number, time stamp, and number of attempts
Business benefits
Increase customer satisfaction and loyalty. - they are out of coverage - their phone is turned off
Allow customers to control their incoming calls when - they do not have voice mail service Increase ARPU.
Offer a solution backed by Telenity's extensive expertise in service creation and delivery technologies.
www.telenity.com
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Telenity
Works with:
HP OCSignaling
Canvas SMSC is designed from the ground up using commercial off-the-shelf hardware with a built-in scalable, highly available and distributed architecture. This highly flexible system makes wide usage of open standards and protocols to allow the easy introduction of new value added services.
Key features
GSM and CDMA compliant, high performance short message service center Advanced SLA and QoS support First Delivery Attempt, and Store and Forward functionality. Subscriber profile with distribution lists, closed user groups, multi language support
Next generation SIGTRAN (SS7 over IP) and SS7 support in the same platform
Business benefits
Management of subscriber (MO) and application (MT) traffic in the same messaging center Differentiated subscriber-specific short messaging services for higher revenues. Seamless readiness for next generation, IP-based networks
www.telenity.com
50
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Telenity
Canvas UMS
Works with:
Telenity's Canvas UMS, Unified Messaging System, provides a unified messaging platform for fixed and mobile users. It provides a common storage mailbox for various message types such as voice mail, e-mail, SMS, MMS, fax and video mail offering a true multimodal experience. It also supports IVR (Interactive Voice Recognition), Text-to-Speech and other capabilities to create value-added services. With Canvas UMS, service providers can offer an integrated messaging platform that stores different types of data, provides user-friendly interfaces and delivers services regardless of access networks.
Solution overview
HP OCMP
HP OCMP-video
Key features
User-friendly management portal for ease of use and minimized overhead User-friendly, consistent subscriber interfaces for mailbox management IVR, Text-to-Speech, SMS, WEB interfaces Rich and easy-to-use feature set to increase customer satisfaction.
Unified message storage for reduced overall storage costs in the network
Business benefits
Generates additional revenue through new service offerings for consumers and small to mid-sized enterprises Increases customer retention and attracts new customers Lowers OPEX and CAPEX Offers a solution backed by Telenity's extensive expertise in service creation and delivery technologies Provides a solution that supports both legacy and next generation networks.
www.telenity.com
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Telenity
Solution overview
Telenity's Canvas VideoMail provides the ability for subscribers to exchange video messages with other users. The service allows 3G calls to be completed even if the subscriber is out of coverage, busy or not available. Works with: It is a carrier grade platform that provides video message storage, video deposit, retrieval and management capabilities with high capacity, performance, reliability and near-linear scalability.
HP OCMP
HP OCMP-video
Key features
Flexible and easy-to-use interactive video portal interface (IVP) for message deposit and retrieval Flexible interfaces for message management; Video portal or Web interfaces.
Business benefits
Ability to offer customers new, rich 3G/IMS services with user friendly interfaces
Offers a solution backed by Telenity's extensive expertise in service creation and delivery.
www.telenity.com
52
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UANGEL
u-SMSC
Works with:
HP OCSignaling
UANGEL's Dual Stack SMSC (u-SMSC) is a leading-edge solution which can support both CDMA and GSM networks at the same time. It also provides more enhanced Point-to-Point service between the SME and the mobile terminal through 'Store and Forward' mechanism that completes the delivery process even though the initial attempt fails due to unavailable situations. u-SMSC supports superb performance and a flexible redundancy configuration optimized for the operators' needs. It has already been deployed and successfully operated in many sites over the world. With its reliable performance and rich features, UANGEL's SMSC is the solution for the operators to satisfy their subscribers.
Solution overview
Key features
Business benefits
Provides an industry-leading dual stack solution which supports both CDMA and GSM networks in a single SMSC Guarantees stable revenue sources for operators Offers rich and market-proven solution for customer's satisfaction. Provides more improved and reliable performance for securing users' loyalty
www.uangel.com/new/eng/system/core_smsc.jsp
www.hp.com/go/opencall
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Voice on the Go
Works with:
HP OCMP
Voice on the Go is an industry-leading voice solution that allows users to listen to email and reply by voice. It works with any carrier/service provider, any mobile phone, Blackberry Smartphone, iPhone or Windows mobile device, any headset and most email systems. It is ideal for everyone including: commuters, mobile executives, sales people, fleets/trucking and couriers, the visually and physically impaired and even busy parents. Voice on the Go provides operators with new incremental revenue through revenue sharing of monthly subscriptions, increased voice minutes, customer stickiness; reduced churn and increased retention. With minimal up-front investment, this solution offers operators a service that provides subscribers with fast and easy interactive voice access to email, contacts, calendar, sports news, stock quotes, financial news and more.
Solution overview
Key features
Fast and easy access while travelling with local access numbers across North America and Europe Downtime in the car to productive work time.
Voice enabled access to email, contacts, calendar, sports news, stock quotes, financial news and more
Hands-free voice enabled service that complies with new mobile phone driving legislation -- no need to even touch the phone
Business benefits
Brings your customers a more robust offering by bundling VOTG with other features and services Ideal for the visually impaired and physically disabled.
Drives additional ARPU through subscription and incremental voice airtime minutes
Leverages all existing handsets across subscriber base and increase the subscribers loyalty
www.voiceonthego.com
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ELUON
Works with:
Eluon Multimedia Service Platform (EMSP) is a total multimedia platform based on the HP OpenCall Media Platform providing various value-added multimedia services such as a multimedia call, conference call, multimedia correspondent services. The Video Application Platform: activates video-added services and enlarges the use of contents over 3G/IMS The Convergence Service between wire and wireless enables 'New Media Service' development to use not only 3G video service, but also multimedia data for wire/wireless
HP OCMP
The Conversational Type Service : provides a real-time video telephony service, mobile conversation lesson, video conferencing, Mobile Multi-Meeting, Urgent Service.
Key features
Create Novel Profit (Monthly Flat Rate/Information Usage Charge/Call Billing) Differentiated 3G service in comparison to the competition
Positioning of the Operator Unique service from the copyright-ization of knowledge in BM and Implementation Technology
Development of a platform with new Application Services for the Multimedia Telephone Service and Contents Supply in correlation with the existing audio and wireless data contents
Development/Supply of Multimedia Telephone Application Service for the differentiation of new specialized Multimedia Telephone Service from the introduction of 3G Network
Business benefits
The customer can enjoy various kinds of multimedia service over his or her mobile handset: Multimedia Streaming Video Messaging Video Consulting. Video Conference Video Messenger
www.eluon.com
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FEELingK
Call Together
Group Call Conferencing
Operating systems
With installable client application provided together, service users simply select and call group members from the list of contacts in device, all the members get the calls at the same time for group call. Hence providing end users a more efficient way of group call features compared with switch based 3-way call service and revive and increase falling voice revenue caused by competitive price in the market.
FEELingK Call Together - Group Call Conferencing Solution based on HP OpenCall, provides simple and easy to use voice call conferencing features. With market proven technology and experiences in SS7 network, Call Together Solution gives efficient way of group call experiences to general group of people and business purpose as well.
Solution overview
Key features
Fully Integrated Web UI - History and Scheduling Management Group Call Recording Support.
Business benefits
www.feelingk.com
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FEELingK
Works with:
HP OCMP
FEELingK Call Together Plus - Video Group Call Solution based on HP OpenCall provides end users with video capable mobile devices with simple and easy to use video conferencing features. Providing market proven technology and experiences in Video SMS and Group Call Conferencing, Call Together Plus drives seamless migration of intuitive voice group call toward next generation video group call field. With the Video Group Call service, users simply select and call group members from the list of contacts in device using its client application, subsequently all the members get the calls at the same time for video group call.
Solution overview
Key features
Fixed/Legacy Participants Support - Voice Only Conference Recording Support Simple Data Transmission While Conferencing - simple text (messaging), image, multimedia data.
Business benefits
True online (e.g. Web service) and mobile convergence environment for various service applications.
www.feelingk.com
www.hp.com/go/opencall
57
FEELingK
Push-To-Talk (PTT)
Solution overview
Works with:
HP OCMP
PTT service user simply push a button designated for PTT service to initiate talk with contact(s), and all the contact(s) selected for the service have half duplex mode communication, such as walkie-talkie experience.
FEELingK's Push-To-Talk (PTT) Solution provides world and industry standard specifications - 3GPP, 3GPP2, IETF, OMA - based high performance Push-ToTalk service, and it gives easy to use service experience for both IP based and circuit based PTT capable device users.
Increases revenue generated from both circuit and packet network use by end users, makes early preparation for the next killer application targeting all generation groups and establishes a prior occupation for push-to-all service in market.
Key features
True Convergence Support for Circuit Based PTT Service - Voice Only
Business benefits
www.feelingk.com
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Marand
Qootia
Qootia is a real-time, multi-user interactive digital signage platform for indoor and outdoor public big screen displays that leverages the potential of telephony for its interactive functions.
Solution overview
Operating systems
Real-time feedback and individual control mean users are engaged and entertained by Qootia and spend more time with it than with traditional digital signage solutions. Qootia supports incoming phone call/SMS/MMS from callers and visualizes text messages, images or videos on screen. Qootia can use SMS/MMS to provide feedback to users. Feedback messages can contain promotion codes, ringtones, wallpapers, games or other digital content.
Key features
user interactivity via simple voice or video phone call (no need for touch enabled displays) real-time feedback to users with IVR, SMS or MMS options multiple displays on multiple locations managed from a single interface any web content (video, Flash, Silverlight, HTML, Ajax) can be displayed and commanded by telephony functions.
Business benefits
bringing interactivity to digital signage by leveraging existing telco infrastructure easy branding and content development. potential revenue from airtime, premium content or advertising fresh platform for creative advertising campaigns
www.marand.com/solutions/thinkvas/
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Marand
Think!Shoutcast
Ring it back
New for 2008 Solution overview
Think!ShoutCast is a ring-back tone solution and announcement service which easily integrates with existing portals and content management systems.
Works with:
HP OCMP
High performance, scalability and network technology independency is one of the main characteristic of the solution which supports wireless, wireline and IMS networks.
Think!ShoutCast personalized ring-back tone and announcement service enables subscribers to replace standard ring-back tone (the sound a caller hears before the called party answers) with individually selected music, a personal message, or other audio clips of choice. Furthermore Think!ShoutCast offers also advertising feature and allows to target new business models for specific market segments.
Key features
Personalized ring-back tones per calling party or Group, Time of Day, Day of Week or Play List Scalable and flexible architecture Easy integration with existing content management, portal and provisioning systems
Business benefits
Reduce risk and overall deployment investment with a state-of-the-art technology Entertain callers while they wait and increase call completion rates
Increase ARPU.
www.marand.com/solutions/thinkvas/
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Marand
Think!Video Blog
Attract the blogging generation
New for 2008
Think!Video Blog is a video service solution which brings the world of video blogging to 3G mobile phones. Think!Video Blog enables users to watch, rate, create and share video messages with others using a 3G mobile phones.
Solution overview
Traditionally the creation of blog content has been domain of the web users. With the advent of Video IVR platforms operators can extend the service to the 3G mobile world. By including the unique blog-sharing feature, Think!Video Blog enables subscribers to share their video blog recordings with the community, making it possible to take advantage of a net effect and spread them to a broad audience.
HP OCMP
To boost user interest, operators can include celebrities' blogs, which are posted by administrators. Think!Video Blog features a powerful web admin console which allows administrators to control published content and detailed statistics of the service usage and subscribers interests.
HP OCMP-video
Key features
Usable by subscribers on any 3G device that supports video telephony Support for content approval (no offensive content).
Business benefits
Generate additional revenue by attracting the blogging generation Enables user interactivity Increases usage of video telephony. Fills the gap between 3G video services and the web
www.marand.com/solutions/thinkvas/
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Marand
Think!Video FunCall
Bring Fun in 3G
New for 2008
Solution overview
Think!Video FunCall is a compelling service where end-users can browse and share content. End-users access the FunCall service via a standard video call with any 3G video telephony enabled device.
Key features
Think!Video FunCall has been developed as a flexible application which can adapt to various business models. Common business models include per-minute charging, event based charging (premium content) or a combination of both.
Support for premium content and advertising Video and voice support.
HP OCMP
Business benefits
Enables user interactivity and social activity Introduces a new marketing channel.
www.marand.com/solutions/thinkvas/
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Marand
Think!Video Jukebox
Communicate and Discover!
New for 2008
Think!Video Jukebox blends call completion, video messaging and blogging into an attractive service with great features that are fun and easy to use. A simple act of leaving a message is also an invitation - not only to communicate a message but also to discover the user space with its shared video clips, personal information or check-out of her/his friends. The service is fully equipped with social networking features and lets users express themselves and get in touch with others. Users can personalize their space in order to match their personality, mood or current interests. Think!Video Jukebox features a modular architecture which allows operators to propose the service in various scenarios, such as a video mail service, personal My Space social network, or a corporate presentation environment.
Solution overview
Furthermore, Think!Video Jukebox features a web portal through which users can easily create, upload and share the content.
Operating systems
Key features
Bridging 3G and 2G
3G Call Completion scenario Personal space, combined with messaging Web and Mobile access XDMS, Network Address Book, OpenID enabled.
Business benefits
Enable user creativity and community sharing experience Increase 3G network usage.
www.marand.com/solutions/thinkvas/
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Marand
Think!Video Karaoke
Anyone can be a star
New for 2008
Think!Video Karaoke features consistent privacy policy. Shy subscribers can keep their performances private, share on person to person basis or launch them on stage for public review. Public performances get rated and a track of top performances and newest entries are always available for review.
Social networking is the buzzword of the moment and the Karaoke is the leading bar fun in many countries. Think!Video Karaoke solution brings the fun to a 3G mobile phone enabling users to share their performances with their loved ones. Think!Video Karaoke encourages subscribers to share the service experience with others attracting them to try video telephony services.
Think!Video Karaoke is the first 3G Karaoke solution developed with the social networking trends in mind. Video Karaoke connects subscribers using the karaoke concept as a base where the service encourages users to sing and share their performances with friends or public audience.
Solution overview
HP OCMP-video
Key features
Person-to-person and person-to-community sharing experience Handset agnostic, Think!Video Karaoke works on any 3G device that supports video telephony Content control in order to prevent service abuse
Business benefits
Brings the leading bar fun to 3G mobile phones Increases 3G network usage Enables user interactivity and social networking Increases usage of video telephony.
www.marand.com/solutions/thinkvas/
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Marand
Think!Video LiveStream
Think!Video LiveStream enables users to broadcast live or prerecorded video clips directly to their Web TV station from almost any video source. Let it be mobile phone, personal web-cam, SIP video device, streaming server, P2P TV or surveillance camera, with Think!Video LiveStream users can bland live video streams and video clips into unique TV program.
HP OCMP-video
Think!Video LiveStream enables subscribers to capture the world around them in the form of a video stream and broadcast it to their own live web TV station. All you need is a mobile phone or a webcam, along with your talent and passion to communicate. Think!Video LiveStream supports also traditional video feeds from surveillance cameras, streaming servers or peer-to-peer TV which can be proposed as a web TV stations providing live traffic information, weather conditions or TV channels program.
Key features
OpenID, Web 2.0 and Widget enabled Built-in support for monetization.
Business benefits
Supports video feeds from different sources Web seeding through widgets
www.marand.com/solutions/thinkvas/
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Marand
Think!Video Messaging
HP OCMP-video
Email was a revolutionary service used by millions of users worldwide. The natural evolution of this service brings you to Video Messaging as personal communications are becoming more and more visual. By introducing Think!Video Messaging solution operators bring video messaging service as natural as making phone calls. Combined with traditional e-mail, MMS and web operator gets a winning interoperability combination that maximizes customer satisfaction.
Think!Video Messaging is a video service solution that turns any 3G mobile phone into a ultimate video chat device. Video Messaging allows users to record, send, receive and forward video messages with just a couple of key presses.
Key features
Call return
Call completion Market most Innovative user Interface Video message management (play, record, delete, reply, forward)
Business benefits
Make Video Messaging service as natural as making phone calls Generate revenue by attracting the video generation Increase usage of Video Telephony. Create a bridge between 3G video and traditional internet services
www.marand.com/solutions/thinkvas/
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Marand
Render Engine brings power to creative service designers which use standard authoring tools to define and customize service look and feel. Feature rich components enable dynamic content creation and speed up development, customization and launching of new video services.
Designing new services with Render Engine ensures rapid development and ease of customization. The effort of developing new services can be focused on the business and content aspects rather than technical details.
Render Engine is a media processing application which enables service providers to create dynamic/personalized video content and service look and feel from a mix of resources (image, text, audio, video) in run time.
Key features
HP OCMP-video
Support for most commonly used media formats (such as JPG, PNG, GIF, SVG, 3GPP) Dynamic content creation through Media Processors Synchronous/Asynchronous content creation interface Content Caching reduces unnecessary traffic and media processor usage
Business benefits
On demand content creation allows dynamic, per user personalized video services Brings power to developers to create cutting edge video applications Integrates with existing web architectures.
www.marand.com/solutions/thinkvas/
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Marand
Think!Video YouCast
Video posting on and beyond 3G
New for 2008
Traditionally, the creation of video content has been domain of the web bloggers. With the advent of Video IVR platforms, operators can extend the service to the 3G mobile world where users can capture a moment and broadcast it to their favorite website, mobile portal or IPTV channel.
Think!Video YouCast is a video service solution which turns any video call enabled 3G phone into a handy broadcasting widget. Users immortalize their moments by dialing a short number and start recording. Video posts can be immediately sent to designated blogging sites.
Solution overview
Key features
Instant record and post from 3G mobile phone Support for popular blogging sites
HP OCMP-video
Allows to capture and upload unlimited video footage Support for Web, Mobile and IPTV portal.
Business benefits
Generate additional revenue by attracting the blogging generation Monetize the user generated content momentum Increase usage of video telephony. Enable user creativity and community sharing experience
www.marand.com/solutions/thinkvas/
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Marand
Works with:
The Think!Web Telephony Platform is an end-to-end, carrier-grade solution for Web based voice and video telephony solutions which integrate seamlessly with SIP based (VoIP) networks. The platform provides Flash widget API and enables a high quality connection to SIP (VoIP) telephony. Instant, full duplex, high quality voice and video calls are now possible from within any website.
HP OCMP
Key features
HP OCMP-video
Support for voice and video from Web to SIP and from SIP to Web Easy customization, client development and website integration No installation required for users Scalable platform with possibility for various vertical applications (such as Instant call and Phone booth).
Business benefits
Enables the creation of Web based telephony applications Offers distributable widgets with simple embedded codes
www.marand.com/solutions/thinkvas/
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Genico 3G PocketClips
Interactive Video Portal
When it comes to 3G, your subscribers want a completely new experience. Genico 3G PocketClips delivers exactly just that with a highly stylized and sensory-rich experience, streamed right to your subscriber's 3G device. Our complete solution helps you, the service providers, to easily deliver mobile videos in any genre like comedy, news, fashion, politics, education and music. Exciting, compelling, Genico 3G PocketClips delivers a new standard in endto-end mobile video solutions and offer service providers endless opportunities in growing 3G subscribers, services and revenue streams.
Solution overview
Operating systems
Key features
Interactive Personalization: Your subscribers can personalize their selection of mobile video highlight alerts to heighten their visual excitement and experience Easy: No handset re-configuration and no client downloads required, just click to enter into interactive video service experience! Video Portal: Easy access and connectivity to view mobile videos, distribute to friends and other 3G subscribers
Business benefits
3G Video Portal: Provides an easy, hip and sleek video portal to offer mobile entertainment and information experience Easy To Use: Fast, simple, high-quality consumer video experience
Roll Out Multiple Services. Delivers a wide range and variety of mobile videos like comedy, dating, reality shows, sports, news, drama, music, fashion and more
Increase 3G Usage: Increases 3G video call air time usage with the Genico 3G PocketClips - more videos, more choices, more usage.
www.genico.com.my
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Genico 3G PocketSports
Solution overview
Operating systems
Key features
MatchTalk - allows multiple subscribers to simultaneously watch an identical sport video clip on their respective 3G handset or SIP-based end user client like Genico LiveContact LockerRoom - an online media library service allowing subscribers to save their favorite clips MyChoice - matches keywords in Genico 3G Pocketsports' text commentaries to subscribers' bookmarks for preferred clips Ad Insertion - insert sponsorship messages and advertisements during live match broadcasts.
Business benefits
Easy to extract, create and stream personalized soccer video clips -Operators can use Genico 3G Pocketsports to stream personalized sports clips, plus match branding messages based on subscribers' preferences Auto-highlight, second-by-second frame selection - Operators can automate the sports video clip segment selection, the video streaming process and the video broadcast
Ad Insertion uses a smart enhanced advertisement insertion engine to fit a single sports video clip stream with an unlimited number of contextual advertisements
www.genico.com.my
www.hp.com/go/opencall
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Genico 3G PocketStar
Genico 3G PocketStar provides new and exciting ways for celebrities to reach out and connect with their community of fans. With Genico 3G PocketStar, celebrities can easily update their fans with news about their latest work such as new movies, albums, singles, showcase events and so on. The process is simplified as celebrities use their 3G handset to leave video updates that can be disseminated to fans. Fan's feedback is also encouraged via contest, blogging, and survey capability of Genico 3G PocketStar.
Solution overview
Operating systems
Key features
StarBox - A 3G video-clip storage system which allows subscribers to sign on, store or retrieve their favorite celebrity video greetings
Celebrity Sightings - Automatic alerts are broadcasted to subscribers whenever celebrities add new video clips Celebrity Library - Subscribers can save their favorite mobile video clips to their personalized online video library Celebrity Personalized - Send personalized celebrity video highlight alerts to heighten subscriber's community excitement and experience of being in the same video sphere as their celebrity.
Business benefits
Instant gratification - Fans have instant access hear, speak and watch" - to their favorite celebrities.
High accessibility - No handset re-configuration and no client downloads required, fans just click on their 3G handset and signed on
Cost savings and convenient - Experience cost savings and increase a celebrity's reach to their adoring public
Secure and hassle free - It's easier, convenient and simpler for any celebrity to meet-their-fans
www.genico.com.my
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Genico 3G PocketTalk
Works with:
HP OCMP
HP OCMP-video
Genico 3G PocketTalk is a voice and video messaging solution which adds a new layer of incredible mobile interactivity, catering to impulse click-here needs and featuring animated avatars and easy-to-use features. Apart from providing traditional voice SMS functionality, Genico 3G PocketTalk combines the use of rich media content such as animated avatars, sound bites, short video clips with user messages that create entirely new and unique user experience. Mobile operators can utilize this application not only to drive voice messaging usage but also to promote 3G video call as well as MMS usage. Genico 3G PocketTalk represents an exciting class of service that bridges 2G and 3G consumers as well as SMS and MMS users.
Key features
Wide choice of avatars enables a variety of self-expression - special emotional occasions, romance, teasing, sports or just for fun Simpler to use than MMS-based services - Users simply video call a Genico 3G PocketTalk service number, choose an animated avatar, record their voice message and specify the called party number.
Business benefits
Boost revenue by moving 2G users to 3G - a higher ARPU service Provide a fun and exciting service to subscribers Flexibility of using Video SMS for developed markets or simple Voice SMS for emerging markets
Take advantage of additiona revenue streams using value-added services such as premium avatars, advertising-supported avatars, additional retrieval etc.
Access instant revenues by offering a truly universal service that uses any 2G or 3G handset
www.genico.com.my
www.hp.com/go/opencall
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Works with:
HP OCMP
HP OCSignaling
HP OCMP-video
Genico Broadband Telephony is a comprehensive, turnkey-based carrier-grade broadband Internet Protocol (IP) telephony solution suite for Operators to use in deploying innovative IP communication services for corporate and residential subscribers. Genico Broadband Telephony frees Operators from the unnecessary risk of having to create new services. Operators benefit because subscribers are attracted to Genico Broadband Telephony services which offer a complete range of ALL seven broadband communication services: voice, video, IM, whiteboard collaboration and application sharing, secure file transfer and presence management.
Key features
Business benefits
Operators have a network friendly service, which has firewall/ NAT traversal capability. Operators can target corporate subscribers who need a full range of IP communication services but do not want to compromise their network security or reconfigure corporate firewalls in order to access the service.
Experience cost and resource savings as subscribers self manage their account using a web portal/IVR and administrators use a secure, password layered, web-based provisioning system to manage
Supports 91 1, 999 or localized distress and emergency functions. Operators can additionally offer subscriber's customized abbreviated dialing plans
Familiar call features like caller line identity, call waiting, call forwarding, call blocking, last number redial and additional help to quickly familiarize subscribers with Operators' new services
www.genico.com.my
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Operators using Genico MRBT can offer their subscribers specific RBTs selections to replace the default tone played while the call is being connected. This responds to personalization needs from fashion conscious subscribers. Genico MRBT is a network-based service and includes a SIP media server, Web-based subscriber self-service portal, a web provisioning system and Interactive Voice Response (IVR) system.
Genico Music Ring Back Tone (MRBT) is a turnkey, Internet Protocol (IP)-based Ring Back Tone (RBT) solution for operators enabling them to provide its subscribers with a personalization Value Added Service (VAS).
Operating systems
Key features
Business benefits
Operators encourage subscribers to reinforce their individuality by using RBTs as a form of self expression. Genico MRBT services appeal to trendy and fashion conscious subscribers seeking to differentiate themselves 100% compatible with traditional PSTN messaging devices and POTS phones when used with a media gateway device. Genico MRBT can be used by subscribers and heard by callers who are using all existing handsets, wireless and fixed line
Operators can set differentiated access in their web portal/IVR to improve security, determined by unique user subscriber and administrator classes.
Genico MRBT has built-in audit tools to track subscribers' electronic footprint for audit purposes
www.genico.com.my
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Genico Music4Us is a digital Internet Protocol (IP)-based background music (BGM) service deployed as a turnkey-based solution for operators. Using Genico Music4Us, operators can offer their fashionable and trendy subscribers a new personalization Value Added Service (VAS).
Operating systems
The BGM is pre-selected by subscribers to match customizable call settings such as time of day and caller ID. Genico Music4Us is a network-based service offering BGMs which can be popular tunes, instrumental music or musical themes. They are played in the background after a call is successfully connected between a caller and subscriber.
Key features
Background music can be heard by any caller, using any device. Prepaid and postpaid options Track subscribers' activity in detail.
Business benefits
Offering a rich background music service, operators can answer demands from MTV-generation subscribers who like to use music to enhance their lifestyle
As a non-proprietary network-based service, the background music can be heard by any caller, using any device. It is 100% compatible with 3G devices, smart phones, IP phones, traditional PSTN messaging devices and POTS phones when used with a media gateway device
Every facet of a subscriber's service usage is tracked and recorded for auditing and record keeping purposes.
Genico Music4Us is fully compatible and flexible to allow operators to offer background music services either as a prepaid or postpaid model, with extensible flexibility in billing options
www.genico.com.my
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Telenity
Canvas 'CoolRings'
Works with:
HP OCMP
The Canvas 'CoolRings', Personalized Multimedia Ringback Tone Service, replaces conventional ringback tones that callers hear with a personalized multimedia content selected by the called party. This is a turnkey product that includes all interfaces, modules and platforms for a complete ringback tone solution. It includes the necessary facilities for content management, subscriber interfaces, service provisioning and registration.
Solution overview
HP OCMP-video
Key features
Personalization of available multimedia ringback tones, popular songs, fun sounds, celebrity greetings, TV lines or video clips, corporate greetings and innovative tones End-to-end solution and multiple networks support including 2G/2.5G/3G/SIP/IMS
User-friendly interfaces including WEB, WAP, SMS, IVR, USSD, Video Portal and Call Center Interfaces for content management and assignment Corporate supports as well as individual service offerings and various advanced features based on subscriber's choices
Business benefits
Customized and animated video portal option for content selection and purchase.
Increases average revenue per user with new service Creates new revenue sources by expanding the service into enterprise markets Lowers OPEX and CAPEX. Provides means to attract new customers Reduces customer churn
Offers a solution backed by Telenity's extensive expertise in service creation and delivery technologies
www.telenity.com
www.hp.com/go/opencall
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Tiskis
iFUN/RBT
Solution overview
Works with:
HP OCMP
Key features
Sign up the service through Web/WAP/SMS/IVR Content preview and statistics Open provider interface on CMS RBT and BGM: OMA and OMA DRM support
Build in terminal database with external repository import possibility o playing sound clips according to calling party MSISDN, time of day, special days of the year, or random play list. o grouping calling parties such as family, friends, business group. o subscriber created groups.
Business benefits
iFUN/RBT with its highly flexible structure allows Operators to have a flexible business model for better customer differentiation and targeting, increased ARPU and loyalty. iFUN/RBT, as a central download platform, allows for generating new businesses cases and streamlining the business from Value Added Service providers via content delivery infrastructure to the users mobile devices.
www.tiskis.com
78
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Network IVR
Kirusa
Works with:
HP OCMP
Kirusa's patent pending KMS multimodal platforms adds the power of voice to visual interfaces to significantly enhance the value of services. The platforms' open, standards-based architecture supports applications from any vendor, as it also helps reduce the effort and cost of launching new service applications. As a 3G proven carrier-grade platform, the KMS platform fulfills the requirements of reliability and scalability, and supports a future IMS environment.
Network IVR
Key features
Extends the OpenCall media platform to support multimodal applications Available in 2 deployment configurations: Circuit Voice and IP Voice. Network interface agnostic: any generation and type of CDMA or GSM network Supports TTS, ASR and DTMF. Open, standards-based architecture supports multiple common technologies and enables simple integration with all infrastructure elements
Proven 3G deployment and is fully compliant with IMS to support operator migration.
Enables future 3G services and the addition of streaming video and graphics
Reduces the time and effort to launch new value added services.
Platform's multimodal and open architecture reduces infrastructure cost and improves ROI because it:
Business benefits
www.kirusa.com
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Network IVR
USSD Gateway
Launch and improve USSD and VAS services
Solution overview
Network IVR
Works with:
The MCTEL USSD Gateway will allow the operator to deploy any turnkey or specific USSD application such as CallMe, prepaid balance request, prepaid reloading or transfer, as well as any specific application requested and USSD Premium Value Added Services (VAS).
HP OCUSP
Key features
The USSD applications hosted by the platform can easily be triggered by a USSD command from any subscriber, even in roaming and will work when prepaid credit is expired, allowing account reloading or CallMe requests for example.
Operating systems
Development toolbox for easy development of any USSD application, even those involving complex exchange
Business benefits
Turnkey read-to-use applications including CallMe (request call back from another subscriber), prepaid balance request, prepaid reloading or transfer.
Tru64
Quick development of new USSD services thanks to USSD toolbox increasing customer satisfaction providing easy to use USSD services Allows the subscriber to perform frequently used operations themselves minimizing the involvement of operators Optional interworking with prepaid platform using MCTEL Premium Gateway, to launch Premium charged USSD services.
www.mctel.net
80
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Nexims
Network IVR
Network IVR
Works with:
HP OCMP
Stay focused on your applications and contents, Nexims manage your platform from few to large capacity to fit the exact need of your business. Our end-to-end flexible and modular solutions cover IVR/IVVR infrastructure, worldwide black numbers, a wide catalogue of easy-to-customize application and a strong back office web services.
HP OCMP-video
Key features
Powerful, standard, carrier grade and ready-to-use VxML/CCXML/SIP multimedia architecture based on HP OCMP solution Fast time-to-market services with an extended application portfolio Connection to worldwide networks and convergence services for both consumer/residential market and business/enterprise market Unique per channel offer adapting the capacity to your effective need
Online secured portal to manage in-a-click your resources, your web based provisioning and your multi-tenanced repository.
Business benefits
Much better than revenue share model, with Nexims per channel full featured IVR solution, you keep all the business revenue and the maximum of the value added part on your side. Now keep 100% of Premium calls revenues
No CAPEX, you manage your ready-to-use resources in just-a-click, adapting the capacity from few channels to large scale depending on your real traffic, reducing costs, maximizing ROI and minimizing TCO.
www.nexims.com
www.hp.com/go/opencall
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Telecom Design
Network IVR
Network IVR
Works with:
Consumer experience plays an increasingly important role in how consumers choose service providers. Telecom Design has been designing client-oriented customer care solutions for the last 9 years. We turn contact centers for SP as centers of profit and loyalty. Digital business consulting and concept design
Solution overview
HP OCMP
Telecom Design, with the international experience of TietoEnator, brings differentiated solutions like digital self service, to the Russian market.
An iterative process to understand business requirements, user needs and technology enablers. We offer general support for service digitization: strategy, business cases, process modelling and governance A pleasing and coherent user experience differentiates a service from the competition. It supports customer-driven business goals, corporate image and customer loyalty Portals are at the core of digitalized self-services. Our extensive experience is a proof point of our ability to implement solutions that stand out from the crowd Technology consulting and implementation User experience design
Key features
Business benefits
channel independence.
increase loyalty, making products and services available 24/7 effective management of subscribers contacts revenue increase with new VAS.
www.telecom-design.com
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Network IVR
Telenity
Center
Works with:
Telenity's Canvas USSD Service Center offers a complete, end-to-end solution to create, test and deploy new USSD services easily and efficiently. Canvas USSD Service Center includes graphical menu design facilities as well as industry standard interfaces to interact with all VAS network elements.
Network IVR
HP OCMP
Key features
Consists of high performance USSD Gateway and USSD Server/Service Creation Environment Offers GSM Phase I, Phase II and Phase III USSD service support Supports SMPP Interface for applications Supports Network and mobile subscriber initiated USSD operations
Business benefits
Quick and easy creation of USSD services for fast deployment and ROI
Differentiator for GSM operators to provide subscribers with easy access to information Additional channel for increasing value added services revenues.
www.telenity.com
www.hp.com/go/opencall
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Network IVR
UANGEL
uTMS
Works with:
HP OCMP
Media Server manages expanded media related functions required to develop services in IP Multimedia Subsystems (IMS) network. This system supports various multimedia functions necessary for implementing value added services including sending-out and storing of voice and video data, three way call, conference call, DTMF collection, voice recognition, voice mixing, etc. Using Session Initiation Protocol (SIP), UANGEL's Media Server interworks with Application Server (AS) to realize voice and video messaging service, conference call service, automatic announcement services. uTMS is a stable, high performance media server based on HP OCMP platform, it supports legacy SS7 network via SS7 protocol and/or NGN network via SIP protocol.
Solution overview
Network IVR
Key features
ISUP/SIP both protocol supported applicable for legacy network and NGN network Service independent media server Can be provided using AS or SCP
Business benefits
The service provider can use UANGEL's media server to effectively implement various services.
www.uangel.com/new/eng/system/ngn_media.jsp
84
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Wolainfo
Network IVR
Solution overview
Network IVR
Works with:
HP OCMP
HP OCMP-video
Key features
Wola Info Service Control Manager product is based on JBOSS Portal and integrated with HP OCMP. It allows to: Add a user authorized to access scenarios Edit user data Block / unblock a user. Add a user authorized to access the respective scenario-based services Functionalities available for scenarios include: Adding new IVR scenarios Viewing data on existing scenarios Editing scenarios and changing their parameters, such as texts TTS, or values such as winning number
Add a pool of numbers to the entire system, on which the IVR services can be played
On the basis of scenarios (models): create particular IVR services, edit services on-line, block and unblock services, assign services to phone numbers, modify user authorizations.
High customization flexibility allows service providers to create easily and quickly any scenario related to end-users, leading to more customer satisfaction and higher usage rates.
Business benefits
www.wolainfo.com.pl/en/
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Call managment
86
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Call management
Call management
The HP OpenCall Universal family of Signaling Platforms is HP's innovative answer for the rapid development and easy deployment of a wide range of signaling services in traditional and next-generation networks. It preserves existing investments and reduces the costs of deploying new services, helping you gain vital competitive advantages for your business.
Soaring growth in telecommunications traffic, consolidation and simplification of networks, creation of new services addressing next generation network infrastructures and usages, and fierce competition in the service industry - all of these pressures are driving Network Equipment Providers (NEPs), Independent Software Vendors (ISVs), and Service Providers (SPs) to seek a cost-effective, future-proof telecom environment, providing high levels of reliability and performance.
HP OpenCall signaling platforms are used in over 5,000+ installations with 25,000 servers in fixed and mobile networks across 100 countries. Their scalability, performance and reliability meet the carrier-grade requirements of the telecom infrastructure environment.
HP OpenCall Universal Signaling Platform: consolidate and evolve your network, not replace it
Call management
The HP OpenCall Universal Signaling Platform enables existing applications to evolve smoothly towards an all-IP infrastructure and provides a strong, proven foundation for building new solutions using any combination of protocols: SS7, IETF SIGTRAN (M2UA, M2PA, M3UA, SUA), as well as 3GPP SIP and DIAMETER. To learn more, visit:
The HP OpenCall Universal family of signaling platforms leverage its superior reliability and proven track records. It is based on state-of-the-art HP servers and offers a proven multi-tiered architecture designed for scalability, high availability and seamless evolution to IP systems.
HP combines the best of its signaling portfolio and experience into a powerful integrated platform: the HP OpenCall Universal Signaling Platform and the HP OpenCall IP-STG signaling gateway/Edge-STP product. This modular platform is well suited for operations in both existing TDM and IP-based infrastructures.
www.hp.com/go/opencall
87
Accuris Networks
Call managment
Works with:
HP OCUSP
Roaming subscribers contribute a significant amount to an operator's revenue. Estimates suggest that roaming represents 15 to 20% of an operator's annual income. It is therefore in the interest of all operators to expand their global service footprint as far as possible. Until recently CDMA carriers were limited in terms of where their subscribers could use their phones while traveling. Thanks to AccuROAM, CDMA carriers can now enable their subscribers to roam to GSM networks worldwide, opening up a new world of opportunity and revenue for the CDMA carrier. GSM is no longer a threat; it now represents a huge opportunity for CDMA operators.
AccuROAM is an inter-standard roaming platform which enables CDMA operators to offer GSM roaming capability (all voice, SMS and data services) to its subscribers roaming internationally.
Key features
Call management
AccuROAM provides full support for voice, SMS and data roaming. When a CDMA subscriber is roaming in a GSM environment they can automatically: Originate and terminate calls. Supplementary services include: Roam and register (with authentication) Call Forwarding, barring and waiting
Business benefits
The ability to offer transparent roaming between diverse network types enabling the maximum global coverage for subscribers Offer subscribers a global, seamless, one number, one bill service
Enables subscribers to use their phone when travelling exactly the same way as they would when they are at home
Preserve all existing services and provide additional services while in the roamed network.
www.accuris.ie
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Accuris Networks
Call management
Solution overview
Works with:
Today, the telecommunications world is divided into two worlds: the world of mobile and the world of fixed line communication with different networks, different business models and different service offerings. However, the line between mobile and fixed operators is blurring as they increasingly compete for the same subscribers and the same revenues.
HP OCUSP
HP OCUSP-SIP
Fixed Mobile Convergence (FMC) marks an evolutionary step for the telecommunications industry as the line between fixed and mobile networks finally disappears. Enabling subscribers to access their chosen service anywhere, independent of the access technology and device they use.
Key features
The primary objective of AccuROAM is to deliver seamless customer movement and experience across all existing cellular networks and new IP based networks from one device, with just one number for voice, messaging and data.
Roaming between a mobile network and a home WiFi network using a SIPenabled mobile device for voice, data, video and messaging
Roaming between a mobile network and an enterprise WiFi network with a SIP-enabled mobile device for voice, data, video and messaging (with or without an IP-PBX) Roaming between a mobile network and a public WiFi hotspot with a SIPenabled mobile device for voice, data, video and messaging Roaming seamlessly between a CDMA mobile network and a GSM mobile network with a dually-enabled mobile device for voice, data, video and messaging.
Call management
Business benefits
AccuROAM extends existing carrier reach beyond traditional boundaries, expanding their service footprint
www.accuris.ie
www.hp.com/go/opencall
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Call managment
Anam Mobile
Works with:
HP OCUSP
Smart Services is a patent-pending technology from Anam which allows SMS and MMS messages to be intercepted on the fly and additional processing carried out on them. This allows operators to launch truly new services to their subscriber base and drive revenues derived from data traffic on their networks. Smart Services can be deployed as a standalone offering, adding intelligence to existing network nodes, or onboard Anam's Eclipse SMSX or Eclipse MMSX.
Key features
Unique message intercept ability with a variety of trigger points during the message lifecycle.
Business benefits
Multiple deployment options eliminate need for any changes to existing core network infrastructure.
Call management
Solves many problems with existing network assets, particularly relating to billing difficulties.
Intelligence is added to existing network nodes such as SMSC and MMSC without requiring full replacement.
www.anam.com
90
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ELUON
Call management
Works with:
HP OCSignaling
Roaming service enables subscribers to send and receive calls when away from home network without having to change his/her phone number. The Intelligent Roaming Gateway inter-connects different networks and/or different operators. It converts protocols to provide seamless roaming service. Furthermore the Intelligent Roaming Gateway is "a gateway" system that provides protocol translation to offer full mobility and seamless roaming service between two networks, e.g. ANSI-41 network and GSM network. It supports 3 types of roaming - Inter-Operator Roaming CDMA to CDMA, Inter-Standard Roaming CDMA-GSM, Inter-Generation Roaming CDMA-WCDMA. Providing Solutions for all kinds of services, Voice, SMS and Data roaming.
Key features
Automatic roaming: user can use roaming service more conveniently through automatic registration and de-registration function.
Inbound roaming enabling visitors from other networks to be connected in your coverage area, targeted at other mobile network operators
Call management
Business benefits
One Number - customers do not need to change their original phone number to get roaming service when leave and enter a country One Billing System - customers can get only one billing paper including roaming service fee Additional profitable revenue stream Better management of the individual user and less control over services offered.
Customer can enjoy more convenient seamless roaming service through the Roaming gateway
www.eluon.com
www.hp.com/go/opencall
91
Enhanced Calling Name Solutions (ECN) gives convenience and added value to services already valued by wireless subscribers including the ability to identify callers by name or geographic location. ECN indicates the caller identity and whether the called party is present on the network. Works with: HP OCINS NonStop
Operating system
Key features
This suite of solutions includes Wireless Caller Name (WCN) a Name and Number Display for incoming calls on the mobile handset even if the name is not stored in the handset; Virtual Caller ID (VCID) is a missed call notification service for mobile handsets that are turned off or out of network coverage; Notify When Present (NWP) is a complementary service to VCID which notifies the calling party when their previously called (but unavailable party) is available again; Portable Caller ID (PCID) is a missed call notification service that delivers alert messages on registered mobile handsets of subscribers for calls missed on their fixed telephone numbers such as home or office.
Call management
Notify When Present (NWP) Wireless Caller Name (WCN)- provides the name of the calling party before a call is delivered to the wireless subscriber. Portable Caller ID (PCID)
Business benefits
Allows maximum flexibility for subscribers and operators through configurable SMS notification and delivery options Saves on network resources by eliminating the need for voice and ISUP resources associated with voicemail services Allows "preferred language" and other attributes to be selected and/or changed.
www.2its.com/enh_call_nam_solns.htm
92
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Call management
Works with:
HP OCINS
Incoming Call Screening (ICS) from Integrated Telecom Solutions (ITS) is designed to allow easy screening and filtering of incoming calls. ICS is an effective tool for call management providing subscribers the ability to redirect predefined callers during distinct time periods. Screened callers can be routed to programmed recipients, voicemail or an announcement or tone, freeing up the ICS subscriber to receive calls from approved callers.
Key features
Screening Lists for Virtual Mobile Exchange - Global Virtual Private Networks Subscribers.
Business benefits
Allows subscribers greater flexibility in tailoring screening criteria of incoming calls and SMS
Can be made available for all subscribers providing a potential increase in penetration of the service for the mobile operator.
Improves productivity for subscribers allowing them to receive desirable calls such as potential business, and screen calls that are undesirable or calls that may be handled by an associate or an assistant
Call management
www.2its.com/ics.htm
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Works with:
HP OCINS
This solution simplifies the subscriber's experience by shortening commonly dialed numbers. INT is implemented in GSM and ANSI-41 wireless networks and performs translations based on a variety of criteria, including Mobile Switching Center Identification (MSCID), Location Identification (LocID), Mobile Identification Number (MIN), Time of Day, Day of Week, and more.
INT solutions are used to implement Virtual Home Environment (VHE), hot-lines, short codes for roamers, Wrong Number Translation (WNT) and general network wide short codes such as 61 1- customer care, and 41 1 - directory assistance. This intelligent number translation solution is designed to reduce the costs associated with network-based number translations.
Intelligent Number Translation Solutions (INT) contains solutions designed to provide convenience and value to subscribers, while reducing operational costs and increasing marketing effectiveness for service providers.
Key features
Call management
Business benefits
Allows subscribers to dial a defined customer service number anywhere in the network and be connected to their home customer service center
Allows subscribers to dial a defined voicemail access number anywhere in a service provider's network and be directed to their home voicemail system Allows subscribers to dial a defined data access number anywhere in the service provider's network and be directed to a service provider's data service
Allows ubiquitous marketing campaigns to be deployed without concern for regional translation complexities.
www.2its.com/intell_num_trans.htm
94
www.hp.com/go/opencall
Call management
Works with:
HP OCINS
Optimal Call Management (OCM) solutions are easy to use intuitive solutions designed to give individual subscribers and owners of group accounts total flexibility and control in setting the treatment of incoming and outgoing calls and text messages. Quick and easy configuration via the Internet gives managers the ability to tailor flexible criteria to manage phone usage throughout the entire Enterprise Domain. Corporate managers gain absolute control over employee phone usage.
Corporations can manage mobile phone usage by employees based on configurable spending limits. Shared pools of minutes or currency for a corporation as well as subscriber level limits can be set to control the cost of phone usage for the enterprise. Control is gained, not only over voice calls, but SMS, MMS and GPRS data too. OCM also allows parents control over their children's handset usage, and text messaging. Quick configuration access via the Internet allows managers, and parents, to tailor flexible criteria to meet their usage management needs.
OCM features corporate controls and incoming call screening, as well as easy provisioning tools. Exceptionally adaptable business rules make provisioning effortless but specific. Incoming and outgoing calls are managed based upon subscriber criteria that allow managers to stipulate times when calls are allowed or barred. Administrators can configure outgoing call barring on all outgoing calls and set incoming screening rules applicable to their employee's phones dependent on A-Number, time of day, day of week and/or location.
Call management
Key features
Business benefits
Gives parents with family plans complete control over children's phone use.
www.2its.com/OCM.htm
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95
Virtual Caller ID
Complete alternative to traditional voicemail systems
Solution overview
Incoming call history: records missed incoming calls in the subscriber's call history database and then delivers the call as and when the handset becomes available Works with:
HP OCINS
Multiple SMS message display options : allows messages to be configured based on network needs or carrier preferences
Rapid subscriber notification: sends SMS messages directly to the network, bypassing short message service centers
Key features
Support for restricted, redirected and unavailable numbers: provides the text for each in the subscriber's preferred language.
Call management
Rapid subscriber notification: sends SMS messages directly to the network, bypassing short message service centers Multiple SMS message display options: allows messages to be configured based on network needs or carrier preferences
Incoming call history: records missed incoming calls in the subscriber's call history database and then delivers the call as and when the handset becomes available
Business benefits
Support for restricted, redirected and unavailable numbers: provides the text for each in the subscriber's preferred language.
Offers complete interaction and compatibility with existing voicemail systems Gives subscribers maximum flexibility with a configurable SMS notification option Saves on network resources by eliminating the need for voice and ISUP resources.
2its.com/enh_call_nam_solns.htm
96
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Call management
Virtual Mobile Exchange (VME) Solutions from ITS are a set of compelling revenue generating solutions for mobile operators targeting all sizes of corporate accounts. These high value market proven solutions allow groups of mobile subscribers to constitute a virtual PBX, making possible multiple capabilities that include private numbering plans, pricing flexibility and enhanced call management functions. VME solutions are comprised of Global Virtual Private Network (GVPN), MultiLine, Multi-SIM, Corporate Provisioning Manager and GVPN/Incoming Call Screening. VME provides operators service differentiation in competitive markets by giving enterprise administrators and mobile business users a large collection of powerful, useful features. As the nucleus of VME solutions, GVPN is an effective tool for reducing churn among high-value customers.
Solution overview
Key features
Incoming and Outgoing Call Handling Roaming Support Flexible Charging Options One Number, One Bill
Call management
Parallel Usage (allows all SIM cards to be used for voice/data services in parallel without restriction).
Business benefits
Reduces churn
Allows private networks to be built using existing public network resources Offers web-based provisioning interface reducing customer's need to call customer service
www.2its.com/virtual_mobile_exchange_solns.htm
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Works with:
HP OCINS
WCN allows subscribers to better manage their incoming calls by answering desired calls and letting others go to voicemail. WCN is an essential element of any wireless network looking for parity with landline services or for those service providers looking to differentiate themselves from the competition.
Wireless Caller Name (WCN) from Integrated Telecom Solutions (ITS) is an Intelligent Network service which provides the name of the calling party before a call is delivered to the wireless subscriber.
Key features
Calling Name Presentation (CNAP): provides name identification of calling party to subscriber Calling Name Restriction (CNAR): allows subscribers to restrict their names from being delivered on a per-call basis Seamless integration with ITS' VCID Subscriber Preferred Language: WCN determines the called party's preferred language and returns the appropriate text.
Call management
Integration with other WCN or third-party caller name applications' queries external third-party name databases.
Business benefits
Reduces 'parity gap' between landline and wireless offerings with familiarity of incoming calls Generates additional revenue opportunities from external name queries Landline equivalent offers basis for revenue from the WCN feature itself.
2its.com/enh_call_nam_solns.htm
98
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Intracom
Call management
Works with:
Premium Rate (PRM) Split Charging (SPL) Universal Access Number (UAN) Sponsored Call (SC).
Key features
Advanced call routing based on practically unlimited combinations of diverse routing criteria Innovative call screening mechanisms Multi-network application (Mobile, Fixed, IP) Multiple languages support.
Business benefits
Call management
Reduce running costs by offering subscribers direct control on part of the service administration
Generate additional revenues by addressing new customers and by increasing call completion rates
www.intracom-telecom.com
www.hp.com/go/opencall
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Intracom
Works with:
Global Virtual Private Network (GVPN) is a convergent network application providing a secure private voice network connection built on top of the publicly accessible telecommunications infrastructure. VPN members can access the service via PSTN, PLMN and VoIP networks. The service can make use of existing PBX(s), or in case such equipment is not available, it can simulate it, thus providing the best possible flexibility wherever adopted in the very demanding business sector. VPN members may have special charging rates for calls within their VPN, their own numbering plans and a variety of supplementary services.
Key features
Call management
Interoperability with external applications (e.g.: Prepaid, Number Portability) Maximum reusability of network resources.
Business benefits
No need for extra investment: one global application accessible by different network types and user profiles Penetrate corporate customers via attractive offerings Reduce costs via flexible and fully customized configuration environment Guarantee customer satisfaction via advanced and secure VPN access methods.
www.intracom-telecom.com
100
www.hp.com/go/opencall
Call management
Intracom
Works with:
HP OCSC
Key features
CDR generation: the NP service can send call data to the network for inclusion in CDRs Call gapping to restrict the number of calls the SCP is requested to serve Collection of statistical data on a daily basis.
Call management
Business benefits
Provide location portability to your customers Support all types of network topologies Easily customize features, such as directory number handling, through a webbased service management application
www.intracom-telecom.com
www.hp.com/go/opencall
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Intracom
Televoting
Intracom Telecom Televoting application (VOT) enables Telecom Operators to hold competitions and voting events, organized by companies such as TV/RADIO stations and market research organizations. Works with: The Televoting event organizing company can make use of the service flexibility in order to customize the voting process with respect to the specific event peculiarities. Voters are able to participate in Televoting events, either by initiating calls (mobile / fixed / VoIP), or by sending an SMS / MMS, or via Web/e-mail.
Solution overview
Key features
Extended call screening mechanisms via black/white and exception lists Flexible voting plans (multi-number or menu-based) Multilingual support Advanced Mass Call handling mechanism for large-scale events.
Televoting results presentation in real-time via customized authenticated Web GUIs or IVR menus
Call management
Business benefits
Reduce operational costs by offering to VOT organizing companies, access to certain administrative activities Guarantee customer intimacy through user friendly and simplified voting processes. Facilitate and speed-up VOT configuration process through webbased service management
www.intracom-telecom.com
102
www.hp.com/go/opencall
Call management
Works with:
HP OCUSP
The savings offered by the Least Cost Routing feature and the increased revenue brought by the expanded SMS coverage will allow full ROI in a matter of weeks. The solution will smoothly integrate in the current network architecture. An MCTEL International SMS Hub is especially effective for large operator groups, wholesalers and carrier services, as it enables them to leverage on the roaming agreements of all their operations and to tremendously lower SMS costs and expand coverage.
The MCTEL International SMS Hub will allow the operator to complement its own roaming agreements with connectivity to multiple roaming gateways and process all international SMSs (and optionally MMSs) aimed at international recipients in order to route them using the lowest cost routing path.
Operating systems
Key features
Perform least cost routing to deliver messages as cheaply and effectively as possible bringing immediate economy of large scale. May use operator own roaming agreements or any number of roaming providers and gateways therefore immediate expansion of SMS coverage and customer satisfaction, capture revenue leak on undeliverable SMS.
Call management
Tru64
Sharing by all operations of a group so enabling consolidation of international SMS to improve traffic effectiveness and least cost routing.
Business benefits
Immediate and significant lowering of SMS costs to numerous destinations thanks the Least Cost Routing feature and connectivity to multiple gateways Expanded SMS coverage increases revenue and customer satisfaction Ability for subscribers to receive replies to SMSs sent from networks without roaming agreements.
www.mctel.net
www.hp.com/go/opencall
103
SMS Firewall
Solution overview
Works with:
HP OCUSP
Mobile operators need effective methods to protect their customers from unsolicited SMS traffic (spam) and to answer their customers' requests for improved smart messaging features. Easily integrated in the existing network, this solution will immediately detect and stop SMS spam, protect the customer network and allow the introduction of new value-added services to the market.
MCTEL SMS Firewall will intercept international and domestic SMS before delivery in order to provide additional security and value added services such SMS anti-spam, anti-fraud, smart messaging, SMS to voice and parental Control.
Key features
Operating systems
Call management
Tru64
SMS to voice delivery increasing network attractiveness to older, visually impaired or lower educated people, allow to delivery or forward SMS to fixed phones
SMS filtering using standard and customer-specific exclusion dictionary to block illegal or harmful content
Business benefits
Increases MS effectiveness and traffic thanks to new services such SMS voice delivery, SMS forwarding and archiving, parental control
Anti-spam and anti-fraud algorithms bring immediate network protection and customer privacy
www.mctel.net
104
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Nexims
Call management
Works with:
HP OCMP
VSA add a telephone signature to login/password through a simple phone call. To access to Web sensitive zone or confirm a transaction, the user must have his mobile phone in hand. Nobody can access to your account if your mobile phone is with you.
Nexims has develope an ASP User Access Authentication service based on VSA technology. This new and innovative service offer Web developer and software integrator the possibility to support easily 2nd factor authentication to efficiently protect access to Web sites, intranet and applications.
Key features
High level cryptology for strong authentication process Full compatible with all Web browsers Simple to implement in any Web site or application
Full compatible with all telephones and all networks around the world (no specific client, it uses through a standard audio phone call)
Call management
Business benefits
Small to large customer base solution, worldwide availability to offer a top secured privacy as a premium service Efficient solution against Fraud and Identity theft as a major issue to face Internet business development.
High-level authentication feature through an full managed ASP extremely inexpensive mode, with no investment
High level of security for any Web services with key benefits:
vsa.nexims.com
www.hp.com/go/opencall
105
PTI
IM-SSF / IMS-GWF
ip-Sail
Solution overview
It is a powerful and flexible tool for the deployment of an NGN service with a high level of confidence in the charging method. Works with:
The ip-Sail solution core features are the IM-SSF and IMS-GWF.
HP OCUSP
Since it assures integration with existing Billing/IN, allows the operator to make the most out those platforms and enable it to deploy new NGN services, generating revenue and decreasing both OPEX and CAPEX.
Key features
Highly available and scalable structure (including on-line upgrade) SNMP Alarmistic Implements the standard 3GPP features for IM-SSF Supports CAP 4 IMS, CAP 1, CAP 2 and INAP CS2 at CSE I/F Interaction with MRF for user interaction Highly customizable CSE and ISC I/F Its deployable in NGN (non IMS compliant) networks
Call management
Business benefits
Operators investments protection Support of new integrations Standards compliance Integration with existing systems
www.ptinovacao.pt/produtos/P&S_PTIN.html
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PTI
Call management
Recharge feature Easy Top Up for mobile prepaid and postpaid users
NGIN ETU (Easy Top Up) for mobile prepaid and postpaid users is a recharge feature that provides prepaid and postpaid clients with an alternative topping up method in addition to the traditional scratch cards and bank ATMs. It is an indirect recharge method which enables any subscriber to have their prepaid or postpaid account replenished through a dealer that acts as a reseller, using a specific account to transfer credit to the prepaid or postpaid subscriber's account.
Solution overview
Works with:
HP OCUSP
Key features
NGIN ETU is a prepaid recharge method based on agents acting as resellers or dealers who carry out the recharge
The reseller needs nothing more than the handset to carry out the operation.
Recharges are carried out using the reseller's telephone which has been associated with the NGIN ETU service
Dealers buy in advance, from the operator, the amount they intend to resell to subscribers wanting to recharge their accounts
Call management
Business benefits
Reduces the production and management costs associated with scratch cards Valuable tool that facilitates the management of reseller topping up (recharging) activities Act of recharging both easy and quick for the end-user
www.ptinovacao.pt/produtos/P&S_PTIN.html
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PTI
NGIN SCP
HP OCUSP
Key features
The NGIN SCP supports INAP, CS1, PTIN INAP CS1, Siemens INAP 3/3M/5i/5M+/7M, Ericsson INAP CS1 / CS1+, Alcatel INAP WR5 / PT5, CAP1/2/3/4*, MAPv3 (gsmSCF interfaces), UCP+, SMPP Supports both a built in IVR and external SRFs. Business Service Logic running on the NGIN SDP SNIF module for SMS/USSD notification. providing Service Notification and Interrogation features to the Service Execution Environment.
Call management
Business benefits
Provides a high performance, reliable and flexible Service Execution Environment Deployable in both HP-UX and Linux Assures all the network control needed for delivering advanced services, irrespective of the underlying network Return on operator investment, because this solution is easily integrated with ip-Sail for delivering advanced services, and with NGN and IMS scenarios.
www.ptinovacao.pt/produtos/P&S_PTIN.html
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PTI
Call management
NGIN VPN
HP OCUSP
Key features
VPN members organized into groups with call restrictions by member Abbreviated dialing for the Private Numbering Plan personalized lists Differentiation between business and personal calls Preferential tariff plan to calls between same VPN members
A range of additional NGIN functionalities can be integrated (e.g. Family and Friends, HomeZone, Favorite Area, call forwarding, CallMe, Phone2Phone).
NGIN options for defining profiles and products such as language choice, life cycle, blocked numbers list, free numbers list
Call management
Business benefits
www.ptinovacao.pt/produtos/P&S_PTIN.html
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PTI
NGIN VSSP
Solution overview
NGIN vSSP completely integrates with NGIN SCP for a complete suite of service delivery, but it can also be integrated with SCP from other vendors (customization might be required).
Operating systems
Key features
Distributed and modular architecture based on two components: MUX and vSSF Scalable solution
Powerful trigger capacity, based on any combination of calledPartyNumber, callingPartyNumber and callingPartyCategory
Call management
Business benefits
NGIN vSSP provides the operator with a cost-effective approach for delivering advanced IN services without the need of making a huge investment to upgrade the existing network to be IN compatible Based on the same technology used in the NGIN SCP and supporting more than 30 million subscribers provides a strong and reliable foundation while evolving directly to NGN Cost Effective and feature rich providing direct business benefits.
www.ptinovacao.pt/produtos/P&S_PTIN.html
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PTI
Call management
NGN Postpaid
Works with:
HP OCUSP
Key features
Real-time control (sending of SMS, MMS and data sessions, ...) Balance and Client notification NGIN options for defining profiles and products Control of blocked number classes
Business benefits
Call management
Maximized return on the network infrastructure through the introduction of new services Ability to offer specific products to each client profile Convergent functionalities offer to entire client base Normalized information on traffic and business. Use made of the infrastructure already in place for prepaid services
www.ptinovacao.pt/produtos/P&S_PTIN.html
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PTI
NGN Prepaid
Works with:
HP OCUSP
Key features
Real-time control of available credit and Forwarding control Balance and life cycle information
Real-time control (sending of SMS, MMS and data sessions, WAP usage, automatic roaming based on the CAMEL protocol) Balance notification and Client notifications Control of blocked number classes Additional NGIN functionalities (e.g.: Family& Friends, Home Zone, Favorite Area, CallMe, Phone2Phone, etc.).
Call management
Business benefits
Control over bad debt and fraudulent use Anticipates and Increases revenue Maximized return on the network infrastructure through the introduction of new services
www.ptinovacao.pt/produtos/P&S_PTIN.html
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Telenity
Call management
Canvas SMSR
SMS Router
Works with:
HP OCUSP
Telenity's Canvas SMSR (SMS Router), offers a complete solution to offload, distribute and load balance short messaging traffic to other Short Message Service Centers (SMSC) and VAS applications. Canvas SMSR provides an effective management of subscriber and application-based short messaging business in today's high demand, high traffic, and multiple vendor SMSC environments.
Solution overview
Key features
Message offload from existing SMSCs First Shot Delivery Attempt support Dynamic load balancing and message distribution between multiple SMSCs, Value Added Service applications and messaging gateways Next generation SIGTRAN (SS7 over IP) support
Business benefits
Call management
Significant upgrade of short messaging capacity with less costs Protection of existing SMSC investments Increased customer satisfaction. Easier and less costly management of peak messaging times
www.telenity.com
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UANGEL
u-PGW
Solution overview
Works with:
HP OCSignaling
UANGEL's Parlay G/W (u-PGW) provides OSA/Parlay API which enables the telecom operators and 3rd Party Applications to use telecom network functionality through open, standardized service interface. External application services can use OSA/Parlay API to control telecommunication network resources. OSA/Parlay G/W enables network operators to open service infrastructure where various application services can be provided by service providers outside the traditional network operator domain. In such infrastructure, the operators can provide new profitable services by allowing external application services including internet services to leverage the functionalities of the telecom networks. New telecommunication network services combined with the external application services will provide the opportunities of revenue increase for both network operators and service providers.
Key features
Call management
Supports multi-protocols to be applied to all types of networks such as wireless, wire-line and VoIP networks
U-PGW is a stable, high performance platform based on Service Control Point (SCP)
Also CORBA based Parlay API's and web service based Parlay X API together, to develop and provide various application.
Business benefits
Increased efficiency
www.uangel.com/new/eng/system/ngn_osa.jsp
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UANGEL
Call management
u-SCP
Solution overview
Works with:
HP OCSignaling
UANGEL Service Control Point (u-SCP) provides wireless and wireline integrated intelligent network (IN) service based on CAMEL and WIN for wireless IN service and Intelligent Network Capability Set (IN CS) for wireline IN service at the same time. With HP OpenCall SS7 platform, the system provides various IN services including PPS, VPN and NP transparently, regardless of the types of network. With Main Memory Database (MMDB) and SIGTRAN stack, u-SCP is an efficient, cost effective, reliable, and time tested in mass deployment scenarios, for the most advanced networks in the world. The system also supports dual stack structure which can cover CDMA and GSM networks simultaneously.
Key features
Reduce investment, Lower CapEX/OpEx Easy expansion by the subscriber size Provide convergence service.
Call management
Business benefits
Minimize the investment by supporting CDMA/GSM and 2G/3G at the same time in a single system
Customized expansion in accordance with the number of subscribers and call processing capacity
OPEN architecture effectively supporting the next generation networks and protocols
www.uangel.com/new/eng/system/core_in.jsp
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ACISION
Bundle Manager
Realtime payment for bundles and subscriptions
New for 2008
Bundle Manager is an Adjunct Prepaid solution based on pre-packaged rating capability from Acision and service control from HP. It protects current billing infrastructure investments and significantly reduces the time-to-market for new bundled price plans. The solution works as a fully functional stand-alone system or can interwork with any existing prepaid system. Bundles have many benefits such as the consumer perception that they are good value for money. From the Service Providers' (SP) perspective, bundles mean an early revenue capture, increased service revenues and improved customer loyalty.
Solution overview
Works with:
Bundle Manager is complemented by Loyalty Suite, offering advanced usage analysis, customer segmentation, profiling and campaign management capabilities that enable below the line marketing, and direct loyalty benefits to subscribers based on their interests and usage.
Bundle price plans are a fixed price for a defined usage of one or more services over a certain time period, which significantly simplifies the understanding of pricing for the consumer. SPs now realize that service bundles have both short and long-term benefits and are introducing bundles as a core pricing strategy for both postpaid and prepaid customers.
Key features
Multiple Service and Loyalty Bundles Flexible expiry and life cycles
Convergent Bundles supporting voice and data GUI interface for definition and management.
Business benefits
Reduced time to market for new price plan Far simpler Tariff plan management Can co-exist as enhancement to legacy pre-paid system Encourages customers to adopt new service bundles
www.acision.com/solutions
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CBOSS
rtBilling
HP OCINS
Works with:
CBOSS rtBilling is a globally proven, real-time billing offering that helps operators achieve their business operations targets. The offering enables network operators, mobile virtual network operators and service providers to differentiate their products, widen their service offerings and enhance their marketing activities.
Solution overview
Key features
For prepaid or postpaid subscriptions alike, rtBilling rates, controls and manages all communications traffic in true real time.
True real-time processing of voice, messaging, data and content for both prepaid and postpaid services. Prepaid and postpaid convergence, allowing anything from purely prepaid or postpaid accounts to hybrid accounts. Flexible rating rules applied in real time to enable innovative promotions, loyalty schemes, and location-based and user community-based pricing.
Convenient administration of system operations and maintenance, as well as service management, including comprehensive alarms, reports and statistics.
MVNO support for maximization of network usage and increased revenue generation.
Business benefits
Enhance operational efficiency through prepaid and postpaid convergence. Enable promotions on recharge to accelerate recharge frequency or to promote a recharge medium. Gain exceptional scalability and reliability with HP NonStop servers.
www.cboss.fi
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Comptel
Works with:
HP OCMP
The modular Comptel Convergent Charging Solution offers advanced rating and balance management functionality while enabling online and real-time charging of all services for prepaid and postpaid customers. This vendor-, network- and service-independent, solution integrates easily to any billing system, offering easy-to-use pricing and high-performance rating and charging in realtime.
HP OCSAC
Key features
By facilitating rapid introduction of new services and charging models for a wide range of content and lifestyle services, innovative communications service providers can quickly stand out in a highly competitive market.
Real time control of voice and USSD user interaction - integrated with HP OCMP.
Proven multi-vendor network connectivity - based on proven interfaces (including CAMEL, INAP, SIP, Diameter) integrated to HP OCSAC via Diameter
Convergent account - including prepaid accounts, spending control, bonus management, subscription management, group accounts and family concepts
Convergent rating - supporting life-style services with campaigns, value packages, bundles, promotions
Online/offline charging - for all services, providing online charging for credit control, cost control and online postpaid services as well as offline charging for basic postpaid usage
Business benefits
Value for Money - Increase customer loyalty, satisfaction and revenue with differentiating convergent service offerings
Partner for the Future - Reliable and easily expandable solution to help service providers transfer to a convergent world.
Reliable Delivery - Easy integration to existing BSS and payment systems with proven multi-vendor online connectivity for voice and data networks
www.comptel.com/ConvergentCharging
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Intec Billing
Mobsol Ascend
Solution overview
Billing and customer care requires a new approach, which is being proposed by HP and Intec Works with:
HP OCMP
HP OCSAC
Key features
This IT based approach to convergent charging enables truly convergent prepaid and postpaid service convergences, combining the HP OpenCall Service Access Controller with Intec's convergent customer care, charging and billing platform.
Single Telco CRM to provide 360 degree view of customers Distributed architecture allowing seamless growth
Single rating engine for prepaid and postpaid subscribers to speed up new service introduction Supports integrated, multi-channel customer care, thus ensuring that customer service representatives have a complete view of subscriber transactions
Business benefits
Market forces drive the need to reduce churn, introduce revenue generating value added and provide compelling service bundles, including content and commerce options for subscribers.
Increasingly sophisticated and complex revenue settlement models with 3rd party content providers
Move from prepay and postpay silos to payment choice, offering the convenience of convergent charging for your subscribers
www.intecbilling.com
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Key features
Business benefits
Provides operators with optimal value on past investments by augmenting the existing billing and prepay systems with flexibility. Reduces churn while increasing profits. Gives operators the ability to offer subscribers innovative loyalty and bonus programs.
Offers unique, practical and attractive charging plans for the entire subscriber base (postpaid and prepaid).
www.2its.com/FOC.htm
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Interact
Solution overview
Works with:
HP OCINS
Key features
Convergent rating for voice/data, prepaid/postpaid/hybrid account, and wireline/wireless implementations. Outstanding customization velocity via Interact's quality-first customization process. Fluid integration includes a comprehensive set of published, open APIs.
Business benefits
Comprehensive portability and scalability supports migration to and from NonStop NSK, Linux and HPUX.
Easily extend Invigorate's resources to heterogeneous modules within or outside of your network.
Expand your offerings beyond familiar territory and effectively charge for advanced services.
Deploy differentiated strategies to take advantage of changing market conditions and customer trends.
Maintain performance throughout life-cycle and growth stages with migration to and from different hardware platforms.
www.iivip.com
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Interact
for Mobile Virtual Network Operators and Emergent Operators Solution overview
Works with:
HP solution value
Tier 2/3 service providers recognize the need to differentiate themselves from competitors in order to attract profitable subscribers. Accomplishing this requires a solution that not only demonstrates real-time charging performance and flexibility equal to and greater than those of more established service providers, but also one that operates with minimal overheads.
Sophisticated toolsets for modifying service packaging, promotions, discounts, bolt-ons, and bundle offerings.
Java and C++ APIs are provided for both the real-time rating engine and provisioning systems.
Host server migration to and from Linux (InvigorateX) and NonStop NSK (Invigorate) is supported. Back-end processes utilizing HP Linux operating system and Oracle are identical for both solutions. Service Node, Intelligent Network, 3G+, IMS, All-IP compliant.
Solution components
Enables construction of highly customized prepay/postpay/hybrid account product offerings. Performance is optimized throughout all life-cycles and growth stages.
Promotes the extension of secure, real-time charging functionality throughout and beyond the network.
www.interactincorporated.com
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Intervoice
Omvia Payment
Works with:
Omvia Payment is an open payment offering that takes billing to new heights. Prepayment is widely implemented in the mobile environment for making calls, but can also be implemented for the download of data, for the payment of services, for purchases over the Internet, etc. The Omvia Payment system operates in conjunction with a customer support call center and one or more cash collection services, allowing customers to prepay by a variety of methods, including cash, credit/debit cards and ATMs. Advance payment by any of these methods lets customers benefit from the many services available from their service providers while retaining complete control over their expenditures.
Solution overview
Key features
The "open purse" concept allows operators to offer multiple services to a single customer and to bill for them simultaneously Offering can easily grow from a very small to a very large deployment. Standards -based architecture allows interfacing with current system and deployment in multi-vendor networks
Interface with Omvia Media Exchange allows service providers to create and deploy new VXML based services and to bill for them
Business benefits
Provides the flexibility of an "open purse" where a balance is kept and can be applied to various services.
www.intervoice.com
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Intracom
Solution overview
Works with:
PPA Online Charging constitutes an innovative approach to the traditional voice, data, and content on-line charging mechanism. Treating prepaid and postpaid users in a unified manner, PPA Online Charging provides a complete solution, which meets the increasing Telecommunications market demands for charging convergence.
HP OCSC
Key features
Account centric design fulfills today's market requirements for convergent charging and interacts with Business Horizontal systems Provides real-time credit control - Powerful convergent Rating Engine and Account and Balance Management - concurrent support of real-time and post processing rating
Enables a common and rich service portfolio to all subscribers supporting prepaid, postpaid and hybrid subscriber payment models
Allows service offerings to be targeted towards the right user segments to maximize profitability and service uptake
Business benefits
Covers all layers of charging convergence: Network (Fixed, Mobile, IP); Service (voice, data, event); Type (time, volume, content, event); prepaid to postpaid.
Increase customer base and ARPU (Guarantees end-user control over spending) - Penetrate new market segments (Offers attractive features available to Prepaid, Postpaid and hybrid subscribers) - Customer intimacy (Enables advanced Bonus schemes and Discounts)
Cost reduction (No need for extra investments - One application for all network types) - Easy integration (Openness and proven protocol and vendor independency. Integration via open APIs) - Scalability (Maximizes the reusability of network resources and unifies business process and simplifies operations)
www.intracom-telecom.com
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LHS
BSCS iX
Works with:
BSCS iX Release 3 is LHS' newest end-to-end customer care and billing solution designed to deliver across wireline, wireless and IP networks in the worldwide marketplace. It is the key to developing a prepaid and postpaid convergence strategy and maximizing the return on 3G investment, allowing the management of customers as well as complex business partnerships. BSCS iX is designed to easily integrate into a complex IT environment of business support systems and serve as a point of convergence for the consolidation of multiple rating and billing streams either within a service provider's organization or across multiple units of an international organization.
Solution overview
HP OCMP
HP OCSAC
Key features
End-to-end Billing and Customer Care Solution covering the entire billing process An open, integrator-friendly architecture A unique blend of out-of the box functionality and configurability Multi dimensional convergence supports, customer care, billing and charging
Business benefits
With BSCS iX, you manage all interactions with all your customers - prepaid and postpaid, corporate accounts, and business partners - in one system Up-to-date information about the customer's account is always available.You can bill customers immediately upon request, for example for rented phones Operators with an affiliated structure (including MVNOs) can significantly reduce operational costs sharing a single installation of BSCS iX. BSCS iX allows a rapid definition and configuration of new products and services, enabling a faster time-to-market
www.lhsgroup.com/internet/pages/products/thema.php
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Premium Gateway
Solution overview
Works with:
HP OCUSP
The MCTEL Premium Gateway allows the operator to connect Value Added Service Providers (VASP) on its network to offer Premium SMS, MMS, IVR, Video and Wap value-added services. The MCTEL Premium Gateway will manage the VASP connectivity (SMPP, UCP, MM7, HTTP), perform smart subscriber convergent charging on content delivery, and will protect subscriber privacy by masking subscribers MSISDN to VASPs. The MCTEL Premium Gateway interworks with the operator's prepaid platform and allows the creation of advanced charging services such as SMS Top Up, Prepaid Credit Transfer, M-Payment, E-Voucher. The MCTEL Premium Gateway will allow the operator to immediately connect VASPs on their network, so they can offer attractive Premium Services generating new revenue stream.
Operating systems
Key features
Tru64
Smart real-time subscriber charging on content delivery only which avoids subscriber complaints and churn
Easy to setup VASP connectivity using standardized (SMPP, UCP, MM7) connectivity or easier to use HTTP protocols Real-time interworking to IN or non-IN prepaid platforms that allows launching advanced charging services such SMS Top Up, Credit Transfer or Bank Reloading, M-Payment, E-Voucher Convergent charging: a single charging mechanism will apply to SMS, MMS, IVR, Video and Wap Value-Added Premium services.
Increase revenue, network usage and network attractiveness through the Premium services. To learn more, visit:
Single convergent charging for Premium SMS, MMS, IVR and Wap services
Business benefits
www.mctel.net/cat.php/en/ca22/premium-gateway.html
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Openet
Works with:
HP OCMP
FusionWorks Convergent Charging enables communications service providers of all types to improve charging accuracy for existing voice services and to quickly deploy new data, content, and multimedia serviceswhile reducing cost and riskto maximize profitability. Leveraging the FusionWorks Framework to ensure industry-leading performance and flexibility, FusionWorks Convergent Charging easily supports any new service deployment, any pricing plan, and any set of business rules.
HP OCSAC
Key features
Convergent solution: voice, video, data - circuit or IP Network performance with IT flexibility.
IN replacement or augmentation for rapid delivery of new services 3GPP, 3GPP2, TISPAN, and IETF compliant charging architecture
Business benefits
Single solution for both legacy and next-generation, circuit and IP networks Insulates legacy OSS/BSS infrastructure from rapid service delivery issues Charge for any service, by Volume, Duration, or Event.
Reduced Churn and increased revenue due to rapid promotions, bundles and loyalty programs
www.openet.com/products-services/products/convergent-charging.html
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Openet
Works with:
HP OCMP
FusionWorks Policy Manager gives service providers the ability to dynamically control network resources, with the flexibility and scale associated with backoffice systems, but with the extreme speed and low latency associated with the network edge. Providers can dynamically determine what services are delivered, and how they are delivered. This enables providers to create highly personalized services that generate new revenue streams and increase customer loyalty.
HP OCSAC
Key features
Dynamic, in-session policy decision control for voice, video, and data o Static Subscriber Profile
Business benefits
o Ability to provision usage limits, thresholds, and device-specific policies to control network usage.
Personalized Services, for example: o Parental Controls o Fair Use o Corporate Controls
o Increased ARPU through deployment of new user-customizable plans o Increased subscriber loyalty through personalized services.
www.openet.com/products-services/products/policy-manager.html
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Telenity
Canvas PayForMe
Mobile Collect Call Application
Works with:
HP OCMP
Telenity's Canvas 'PayForMe' Mobile Collect Call Application enables operators to offer collect call services on wireless networks. This value-added service can be targeted towards a wide range of end users, including young, lowbudget and prepaid subscribers, as well as corporate customers. Canvas PayForMe is triggered by a USSD string followed by the target phone number entered on the subscriber's handset.
Solution overview
Key features
Subscriber managed black list/white list capability Web based statistics and reporting functionality.
SMS notification to calling party for added service flexibility and a userfriendly interface
Business benefits
Capture revenue leakage by making it easy and affordable to reverse the charges from a mobile phone Increase customer satisfaction by allowing mobile prepaid subscribers to make calls even when they run out of credit or their balances are low Minimize involvement of live operators Improve customer satisfaction by offering new value added services
Offer a solution backed by Telenity's extensive expertise in service creation and delivery technologies.
www.telenity.com
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System integrators
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System integrators
System Integrators
The OpenCall System Integrators ecosystem is an important part of the OpenCall offering to customers who expect their solution provider to propose not only innovative solutions but also reliable and flexible ways to implement, operate or support them, as well as complex solution design involving many non-HP components. Not only do System Integrators complement HP OpenCall's own professional services and assets but they provide an intimate understanding of Service Provider requirements and potential impacts of new implementations on business processes. HP OpenCall partners with local and global System Integrators that are widely recognized for their expertise and capabilities in the telco VAS and network domains. This collaborative approach allows Service Providers to benefit from a unique combination of assets and skills to address their short term and long term needs to optimize business flexibility. Service Providers can now count on a credible alternative to traditional telco suppliers, and can therefore differentiate by offering flexible, cost effective solutions. Service Providers now also have access to solutions that really adapt to their business processes while keeping uncompromising telco grade reliability. Finally, the alliance of selected System Integrators and HP OpenCall offer Service Providers a long term partnership to help them innovate and adapt quickly to changes in their business environment. The alliance between HP OpenCall and selected System Integrators is based on a strong mutual engagement, repeated successes in the field and proactive goto-market approaches.
System integrators
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System integrators
CIS Group
CIS Group is a large supplier of information systems in the Middle East and Africa. CIS is composed of experienced professionals with skills in the field of hardware platforms, software platforms, network and turnkey infrastructures, data communications, and electronic measurement equipment. Local sales and support are carried out by CIS subsidiaries, staffed with accredited and certified personnel.
Solution overview
System integrators
Africa: Algeria; Angola; Benin; Burkina-Faso; Burundi; Cameroon; Republic of Central Africa; Republic of Congo; Democratic Republic of Congo; Djibouti; Ethiopia; Gabon; Ghana; Guinea; Ivory Coast; Libya; Mauritius Island; Madagascar; Mauritania; Nigeria; Reunion Island; Rwanda; Senegal; Tanzania; Togo. Middle East: Lebanon; Syria; Qatar; Saudi Arabia (IP).
CIS Group is present in Africa and the Middle East. This presence spans:
CIS Group is a partner with HP OpenCall ISVs for Value Added Service solutions. CIS covers a wide area of consulting, integration and implementation of ISV solutions at Telco operators in the covered markets. The CIS technical team delivers complete turnkey solutions.
Value proposition
Market knowledge: close contact with Telcos through local sales and implementation teams; high level of services in remote environments for the provisioning of turnkey solutions Ability to anticipate and detect customer needs, develop a value proposition, and handle an RFP/RFI process.
One single point of contact for hardware and software with high level local support Service Level Agreements (24/7, fixed response time)
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www.groupcis.com
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System integrators
Datatronics
System integrators
Datatronics is a Spanish company founded in 1996, integrated by a professional team with more than 120 engineers with wide experience in telecom networks. Datatronics is a leading supplier of solutions for fixed and wireless market. It offers a full range of professional services, delivering value added service platforms, voice, data and video services, messaging, roaming and fraud detection. Datatronics operates business in EMEA and Latin America through head-quarters in Madrid (Spain), and the branch offices in Switzerland, Sweden, Mexico, South Africa and Colombia. Datatronics has a team of engineers trained in OCMP platform, ready to configure, deploy, test and support OCMP and telecom applications running on top of OCMP. Datatronics has built a complete laboratory with OCMP platforms and simulators of different network entities.
Solution overview
Value proposition
Solutions-focused system integrator with network experts able to deploy integrated services platforms and applications in telecom networks Years of experience on international relationship, establishing partnership with telecommunication leaders and technology vendors. Ability to manage full project lifecycle
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www.datatronics.es
System integrators
ITS was established in 1981 with Headquarters in Kuwait and R and D centers in 3 major locations Egypt, Kuwait, and Dubai Internet City. This is supported with 14 offices offering implementation and support for our valued customers. ITS today carries 150+ consultants stationed in the MEA region providing operators with best knowledge in the industry and allowing operators to concentrate on their core competence of better serving their customers base. Through membership of, or alliances with, major industrial bodies, such as ITU, GSM, ETSI and TMN, we ensure that our products adhere to industry standards. The engineering skills of our main R&D centre are certified to CMM Level 4. ITS's flagship customer care and billing system TABS, provides an end-to-end integrated solution for the most competitive and successful telecom groups in the region. Our latest service for operators around the area includes the IT Operation Outsourcing. ITS is providing a certified ITIL processes and resources to manage the IT Infrastructure, Security, Billing Operations, and help Desk operation. Resources to manage the IT Infrastructure, Security, Billing Operations, and help Desk operation.
Solution overview
System integrators
ITS integrate OCSAC and other OpenCall components (like OCMP) as the realtime engine of their end to end BSS solutions. As part of the convergent charging initiative, ITS also provide project management, integration and support services to their customers to make sure solutions are delivered as part of a fully end to end project. Besides BSS, and leveraging their strong footprint, skill sets and resources, ITS are also an integrator of OpenCall solutions at large.
Value proposition
Very easy to apply new technologies and low cost of development Deployments in GSM, landline, CDMA and ISP networks Benefits this SI brings to OpenCall's offering :
Have strong products 'Mediation, Rating, Roaming and Billing' that can compete with international solutions
Provides the operator with a cost-effective solution that offers powerful rating options and flexible charging mechanisms.
End-To-End, Modular, Pre-Integrated, Pre-Configured, scalable and flexible solution that addresses most of the telecom operator services, operations and applications
www.hp.com/go/opencall
www.its.ws
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System integrators
Iskratel
Solution overview
System integrators
Iskratel has combined the SI3000 Multi-service Control Node with HP OpenCall products into an integral solution. It allows smooth implementation of TDM-to-NGN subscriber migration scenarios and further development of communication infrastructure in accordance with the IMS architecture. Standalone components of the SI3000 MSCN are: SI3000 Application Server (AS), SI3000 Call Server (CS) and SI3000 Signaling and Media Gateway (SMG). The product is aligned with the evolving IMS standards.
Additional service centers: Albania, Argentina, BiH, Montenegro, Nigeria, Poland, Serbia and Turkey.
Value proposition
Quick and cost-effective implementation of new profitable solutions Immediate availability of the pre-IMS solutions flexible residential and business solutions Fixed-mobile convergence.
Cost-effective migration from the current TDM solutions to modern NGN and IMS solutions
www.iskratel.si
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www.hp.com/go/opencall
System integrators
Telecom Design
Solution overview
System integrators
Principal verticals are: Telecommunications (mobile, fixed, convergent), Banking and Insurance, Government end2end Services: consulting, service design, development, implementation, integration, maintenance, support.
Cooperation started in Sep.2008 sith VideoMail, Self Services (IVR, voice), development, integration and support on top of the HP OpenCall Media Platform. Combination of business understanding and delivery methods counting in consumer behavior allows our customers to receive practical end2end solutions that improve their business performance directly and visibly. As an example, Telecom Designs TVM project for Megafon is awarded project of the year by CNews rating and sets the benchmark for VAS implementation success in the region and likely world-wide.
www.telecom-design.com
www.hp.com/go/opencall
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System integrators
Wolainfo
New for 2008
The market of computer technologies is our natural environment, in which we develop our own ideas and build unique solutions to let our Clients use less effort to reach their strategic aims.
Solution overview
System integrators
For 20 years we have been involved in creation of market standards within scope of quality and comprehensive nature of services in the IT area. We assist in development of the largest and most dynamic Polish businesses, such as: Telekomunikacja Polska, Polska Telefonia Cyfrowa, PKO Bank Polski, KBC Group, Pekao Group, PKN Orlen, Lukas Bank, ywiec Group, RWE Stoen, ITI Neovision and many others. financial services (banks and insurance providers) telecommunication services public administration industry. utilities (energy, gas, water supplies)
On the basis of our competencies and the competitive advantage in key areas of our activities, we address our offer mainly to clients representing the fastest-growing sectors of the market:
We support our customers in making key decisions and assist in assessment of advantages of products selected with individual needs and expectations in mind.
We keep on building innovative solutions and improving our skills in strategic areas of the market.
Wolainfo is a registered HP OpenCall partner, with the experience and capabilities to develop and deploy OCMP based solutions. Significant joint implementations in Poland are a proof point for the success of the partnership. Together, WolaInfo and HP OpenCall bring the flexibility of a locally rooted company with deep knowledge of customer needs, with the best in class open technology, proven in many networks worldwide. The combination brings a unique ability to address complex and changing customer needs
Value proposition
www.wolainfo.com.pl/
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www.hp.com/go/opencall
HP OpenCall provides comprehensive, carrier-grade platforms for the development and deployment of next-generation voice, data and converged services. Deployed in 40 of the worlds top 50 service provider networks, HP OpenCall is the market leader in many industry categories, including SS7, mobility management and location services. Backed by HPs Telecom Critical Support, which provides world-class restoration service internationally, as well as HPs superior combination of hardware and software, HP OpenCall enables the communication industry to harness the convergence of the Internet with the world of voice communications. For further information on HP OpenCall platforms, visit: www.hp.com/go/opencall 2004-2008 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Intel and Itanium are trademarks or registered trademark of Intel Corporation or its subsidiaries in the United States and other countries. Java is a U.S. trademark of Sun Microsystems, Inc. Linux is a U.S. registered trademark of Linus Torvalds. Microsoft, Windows and Windows NT are U.S. registered trademarks of Microsoft Corporation. Oracle is a registered U.S. trademark of Oracle Corporation, Redwood City, California. UNIX is a registered trademark of The Open Group.
About HP OpenCall
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The third-party products in this solutions catalog are presented strictly for informational purposes, not as an endorsement or recommendation. HP is not responsible for the performance of these third-party products and has no liability for the customers use of these products. The product manufacturers have provided all specifications and descriptions. All agreements, warranties, and understandings regarding the purchase and use of such thirdparty products take place between the respective third-party vendors and the purchaser. Please contact vendors directly to obtain further information on third-party products. Hewlett-Packard Co. 4AA0-3552 ENE, Rev 3.0, Nov 2006, 2007, 2008