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  • VSOPL Corporate Presentation 2013

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    Ricardo Maldonado
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    VSynergize Outsourcing (VSO) is a leading BPO service provider with its headquarter in Boston, MA and operations centre in Pune, India. Headquarted in Boston, MA, VSynergize Outsourcing (VSO) is a leading BPO servie provider specialising in contact centre services, Data entry and Processing, Legal process outsourcing, Debt collection, Logitsic support services, Lead generation, E-commerce, Graphics and Digital marketing services. Since its inception VSO has been instrumental in helping its clients to achieve their business objectives more aggresively by allowing them to focus on their core business functions rather than non-core ones. The range of services provided by VSO adds value to its clients by ensuring saving of atelast 40% of their cost. An ISO 27001 certified, BPO servie provider gauarantees highest delivery and security standards with its State of-art infrastrcture, strong management team and experienced team of professionals.

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    VSynergize Outsourcing (VSO) is a leading BPO service provider with its headquarter in Boston, MA and operations centre in Pune, India. Headquarted in Boston, MA, VSynergize Outsourcing (VSO) is a leading BPO servie provider specialising in contact centre services, Data entry and Processing, Legal process outsourcing, Debt collection, Logitsic support services, Lead generation, E-commerce, Graphics and Digital marketing services. Since its inception VSO has been instrumental in helping its clients to achieve their business objectives more aggresively by allowing them to focus on their core business functions rather than non-core ones. The range of services provided by VSO adds value to its clients by ensuring saving of atelast 40% of their cost. An ISO 27001 certified, BPO servie provider gauarantees highest delivery and security standards with its State of-art infrastrcture, strong management team and experienced team of professionals.

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    30 views14 pages

    VSOPL Corporate Presentation 2013

    Uploaded by

    Ricardo Maldonado
    VSynergize Outsourcing (VSO) is a leading BPO service provider with its headquarter in Boston, MA and operations centre in Pune, India. Headquarted in Boston, MA, VSynergize Outsourcing (VSO) is a leading BPO servie provider specialising in contact centre services, Data entry and Processing, Legal process outsourcing, Debt collection, Logitsic support services, Lead generation, E-commerce, Graphics and Digital marketing services. Since its inception VSO has been instrumental in helping its clients to achieve their business objectives more aggresively by allowing them to focus on their core business functions rather than non-core ones. The range of services provided by VSO adds value to its clients by ensuring saving of atelast 40% of their cost. An ISO 27001 certified, BPO servie provider gauarantees highest delivery and security standards with its State of-art infrastrcture, strong management team and experienced team of professionals.

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    of 14

    VSynergize Outsourcing

    We Help You Compete

    VSO - Confidential

    Agenda
    AboutVSO
    VSO Team

    State of the Art Infrastructure VSO Services


    Contact

    VSO - Confidential

    About VSO
    A 3rd Party BPO Service Provider with proven track record in the Logistics,

    Customer Service, Financial, Health Care, Lead generation, Energy & Utility, Home Improvement, Retailing, Direct Selling, Order-line process, e-commerce & m-commerce, IT & Software, Mobile Apps Development, Various Telesales & TelemarketingVerticals
    Mission & Vision: To be the top BPO service provider. To combine the best

    possible services, skilled Manpower, Infrastructure and Values to add positively impact our clients. To create synergies between all stakeholders for the benefit for every individual and the society at large

    VSO - Confidential

    VSO Team
    Dheerajj Agarwaal MBA graduate from the USA with over 15 years

    experience in the ITES segment


    Vishakha Agarwaal MBA graduate from the USA with over 10+

    years experience in the ITES segment and 4 years in US sales


    Strong Department Heads of IT, HR and Operations

    VSO - Confidential

    State of the Art Infrastructure


    Located in One of the best IT parks in the country 24/7 uninterrupted service delivery with 100% power back-up, redundant

    data, telecommunications and internet links


    Predictive Dialing and ACD solutions with integrated IVR, CTI,Voice Mail,

    Reporting, Monitoring and Recording Solutions


    Noise Cancellation Headsets, Branded Desktops, Cisco Routers, Firewalls

    etc.
    VSO - Confidential

    VSO Operations HQ in India

    VSO - Confidential

    VSO Services
    Mobile Apps Development
    Customer Service

    Lead Generation Debt Collections


    Data Entry

    Tele Sales & Marketing Logistics Support Services


    E-Commerce & M-commerce

    BPO, KPO, LPO & ITO Services Financial & Banking Services
    VSO - Confidential

    VSO Services (Contd.)


    Gas & Electricity Sales
    Home Improvement

    Retailing, Direct Sales & Marketing Electronic Goods Sales & Marketing
    Inbound Customer Services 24x7

    Healthcare Sales & Services Order-line Inbound


    Inbound & Outbound Technical Supports

    Mobile Apps Sales & Services

    VSO - Confidential

    Telesales & Telemarketing


    Generating 1000s of sales & leads everyday
    e-mail,Telephone, AddressVerification. Target all the sectors of Businesses Outbound BtoB & BtoC Sales Do Hot-key transfers Real time basis sales Follow Up Calls
    VSO - Confidential

    Debt Collections
    Outbound collections
    Inbound collections

    Skip Tracing Pre-Reminder Calls


    100% Compliant, Firm and Problem Resolving Approach

    Early Stage, Late Stage collections Bankruptcy Processing


    Customer Service

    Payroll Services

    VSO - Confidential

    Logistics
    3PL and 4PL
    Invoice Processing

    Bill of Landing Processing Vendor Management


    Shipment Tracking

    Cargo tracking and tracing Electronic Data Interface (EDI) processing services
    Invoice/Billing

    Management services

    VSO - Confidential

    Customer Service
    Inbound/Outbound Customer Service
    Satisfaction Survey Calls

    Dispute Handling and Resolution


    Technical Helpdesk 100% customer satisfaction

    On Service 24x7
    Result orientation Customer Centric Services

    VSO - Confidential

    Mobile App Development


    iPhone app development
    iPad app development

    Android app development Windows Phone app development


    Amazon app development

    Blackberry, Nokia and Samsung app development HTML 5 & PalmWebOS app development
    Do Marketing & Sales

    VSO - Confidential

    Contact Us
    Corporate Office: USA 290 Turnpike Road, Ste 6,Westborough, MA 01581, USA TEL : 1-774-214-9907/1-508-329-2026 FAX : 1-508-256-6553 Corporate Office: India 4/6 Rajiv Gandhi InfoTech Park Phase-I Hinjewadi, Pune 411 057 TEL : +91-020-67959700 e-mail: tim.s@vsynergize.com
    VSO - Confidential

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