Professional Documents
Culture Documents
Bower
121 120th Avenue NW
612.554.1367
Coon Rapids, MN 55448 janae@findingIT.com,
www.findingIT.com
Summary
Human resource development consultant specializing in organizational learning and
developing human potential through working with executive leaders and frontline
employees. Founded Finding IT, a training and consulting firm, with clients ranging
from major corporations including 3M, ING, General Mills, Thomson, and Best Buy to
nonprofits in many industries. Author of award-winning book, inspirational speaker
and adjunct faculty for local universities.
Key Accomplishments
Human Performance Improvement Consulting
• Led a strategic performance improvement initiative with various business
partners throughout a large customer service organization. Conducted multiple
assessments and created a “Road to Results” strategy that included developing
training programs, team awareness sessions and an action learning process.
Implemented and measured the strategy, increasing accountability throughout
the department.
• Redesigned training processes and programs for a Malcolm Baldrige award-
winning firm and local retail store that each resulted in increased productivity
and development of best-practices standards. The firm started a corporate
university and the store implemented a program nation-wide.
• Partnered with a large local nonprofit board of directors to conduct a yearlong
audit including assessing the culture and identifying strategic plans. Developed
measurement tools, surveyed membership, and analyzed results showing
enhanced commitment, satisfaction, and morale.
Employment
Founder, Finding IT, Minneapolis, MN 2002-present
Consult, facilitate, design, measure, and educate clients on creating
inspired workplaces with measurable results to improve their employee
retention and the bottom line.
Learning & Development Senior Specialist, Metris Companies Inc., 1999-2002
Minnetonka, MN
Partnered within the learning and development team to enhance
performance through facilitating customized learning experiences to
corporate and seven division territories.
Trainer, Custom Research Inc., Minnetonka, MN 1996-1999
Managed the training process and developed programs for more than 100
employees including supervisors, research representatives, training
assistants, and interns.
Human Resource Training Assistant, Macy’s, Bloomington, MN 1995-1996
Recruited, interviewed and trained new full and part-time sales associates
and supervisors.
Marketing Assistant, Calhoun Square, Minneapolis, MN 1995-1996
Collaborated with co-sponsors and merchants to plan, promote, and
evaluate special events.
Education History
M.A. Human Resource Development, University of St. Thomas, St. Paul, MN
B.A. Speech Communications & Journalism, University of St. Thomas, St. Paul, MN