Questions about flying Is there a flight to London, please? Is it a direct flight, or do I have to change Do they serve food?

od? What terminal does it leave from? Is there an airport bus? Can I have a window/aisle seat? What time do I have to check in? What time does it take off? What time does it land? How long is the flight? Buying a plane ticket

planes?

I'd like a ticket to London, please. o Single or return? Return. How much is it? o That's 150.00 business class, or 65.00 budget. Budget then thanks. Can I have a window / aisle seat, please?
o

Yes, certainly.

Dialogue
Mr Smith is checking in at the airport.

Checking in at the airport - Conversation Clerk: Mr S : Clerk: Mr S: Clerk: Mr S: Clerk: Mr S: Clerk: Mr S: Clerk: Mr S: Clerk: Mr S: Good Morning. Is this the right desk? My flight is BA123. Yes, that's right. I need your passport and your ticket, please. There you go. Thank you. Do you have any luggage to check in Mr Smith? Yes, these two suitcases. Could you put them on the conveyor belt, please. Sure. I don't think they are over. No. That's fine. Would you like a window or an aisle seat? A window seat, please. ... Here are your luggage tags and your boarding card. Your seat is 36B. Thank you. What is the boarding time? The plane is boarding in 30 minutes. You leave from Gate 15. Have a good flight. Thank you. Goodbye.

Checking In Passengers
Check-in Assistant

Can I see your ticket, please? Do you have your passport with you? I'm afraid your passport has expired. Do you have a second piece of identification? I'll need to see your child's birth certificate. How many bags are you checking? Will you be bringing a carry-on bag? I'm afraid that bag exceeds the size restrictions. Did you pack your bags yourself? Would you like an aisle or a window seat? Would you like a wheelchair? You'll board at Gate 7. Please be at the gate thirty minutes before your scheduled flight. Did you need any tags for your luggage? Your flight is expected to take off on time. Your flight has been delayed by one hour. Flight 87B to Toronto has been canceled. I'm afraid you're too late to check-in. Your flight is overbooked. Would you be interested in giving up your seat? Enjoy your flight.

Passenger

I'm not sure which of these papers is my ticket. Is it possible to get an aisle seat? I requested a vegetarian meal. Can you check to confirm? Can I take my child through security? Is the flight on time? Will they be serving a meal today? Will they be showing an inflight movie? Where can I get a luggage cart? Can I use my laptop on board?

Sample Conversation
Check-in Assistant: Passenger: Check-in Assistant: Passenger: Check-in Assistant: Passenger: Check-in Assistant: Hello. Are you flying to St. Martin today? Yes, I have my ticket here. Great. I'll need to see your passport as well. I have an e-ticket. Uh...is this the part you need? Actually I just need your name and I can find you on the computer. Oh OK. It's Bates. Frank Bates. Great. Here we are. Oh, you're traveling with an infant today.

Passenger: Check-in Assistant: Passenger: Check-in Assistant: Passenger: Check-in Assistant: Passenger: Check-in Assistant: Passenger: Check-in Assistant:

Yes, my daughter Mia. She's 14 months. Okay. I'll need to see your daughter's birth certificate to prove that she is under two years of age. Here you are. Say, would we be able to get an aisle seat? I may have to walk her around if she gets fussy. Sure. I'll put you near the washroom too. Thanks. Can I take my stroller to the gate? Yes, we'll check it in the over-sized luggage after you board. Are you just checking these two bags today? Yes, I'll take my knapsack as my carry-on. Did you pack these bags yourself? Yes. Okay. Here is your boarding pass. Be at the gate one hour prior to boarding time. You will be able to preboard because you are traveling with an infant. Our flight crew will have some special instructions for take-off and landing.

Airline Vocabulary
Word part of speech airfare noun aisle noun Meaning cost of a plane ticket the long empty space that you walk down Example sentence The cost of your meal is covered in your airfare. Please keep your bags out of the aisle so that nobody trips.

aisle seat noun assist verb baggage noun baggage, luggage claim noun blanket noun boarding pass noun bumpy, rough adj cabin noun call light noun captain noun charter noun cockpit noun comfortable adjective complimentary adjective co-pilot noun domestic adjective emergency exit

the seat that is next to the aisle help the bags and suitcases that travellers put their belongings in place where you pick up your baggage after arrival warm covering part of the ticket that you give to the crew as you step onto the plane up and down movement of the aircraft interior of the aircraft

I'll give you an aisle seat in case you need to walk around with the baby. Please wait until everyone is off the plane so that we can assist you. I'm afraid your baggage got on the wrong airplane. The announcement will direct you to the correct baggage claim. If you feel cold I can get you a blanket. Your must present your boarding pass at the gate. It might be a bumpy ride because we are flying through a storm. There is no smoking allowed inside the cabin.

a button passengers can press to get a If you need anything, just press the crew member's attention call light. the person who is in charge of the plane discount airline the part of the plane where the captain and his co-pilots sit Would the kids like to go and meet the captain? If you take a charter it will cost you half as much. We aren't doing any more tours of the cockpit because it's almost time to land. Because you have long legs you might be more comfortable in an aisle seat. We offer complimentary coffee or tea, but you have to pay for alcohol. If the captain gets sick the co-pilot can take over. You should be at the airport two hours ahead of time for domestic flights. Are you comfortable sitting next to

feel good physically, able to relax

free of charge person who helps the captain fly the plane within the same country section of the plane that opens in the

noun e-ticket noun excess baggage noun first-class noun/adj gate noun headset, earphones noun international adj jet lag noun land verb life vest, life jacket noun motion sickness noun overbooked adj overhead bin/compartment noun over-sized baggage adj oxygen mask noun passport

case of an accident airfare purchased on the internet

the emergency exit? You will need to present your identification along with your eticket. You can either pay for your excess baggage or leave one of your bags behind. When you sit in first-class you get a better meal to eat. Gate 3B is down this hall and to your right. We will be coming around to sell headsets for five dollars. For international departures, go up one level. I'm used to travelling now. My body doesn't suffer from jet lag anymore.

heavier/more bags than you are allowed more expensive seating, with better services place where passengers go to wait to board a plane device that allows passengers to listen to music or a movie worldwide tiredness due to travelling through different time zones

returning to the ground after being in We will be landing in Tokyo in the air approximately ten minutes. a blow-up device that you put on in an emergency over water a bad feeling in the stomach that passengers get during a rough ride Please take a moment to locate the life vest under your seat. There is a paper bag in front of you in case you experience motion sickness. The flight is overbooked. Four of our passengers will have to wait for the next flight. You'll have to put your bag under your seat because all of the overhead bins are full. Infant car seats and sporting equipment can be picked up at the over-sized baggage counter. Put your oxygen mask on first before putting one on your child. Please have your passport out when

more passengers than available seats

place above the seats for storing luggage

items that do not fit in suitcases a device that goes over a person's face, provides air in case of cabin air pressure loss document that proves a person's

noun pilot noun refreshments noun row noun runway noun seatbelt noun

identification and nationality the person who drives the plane drinks and snacks a number of seats beside each other the strip of land that an airplane takes-off and lands on device that holds passengers in their seats

you go through security. The pilot is circling over the airport until it is safe to land. It's a short flight, so we will be serving refreshments but not a meal. You are in seat B of row nine. The plane almost missed the runway because it was such a bad storm. Please remain in your seats while the seatbelt light is on. Ask one of the stewardesses for a pillow if you're tired. It's not a direct flight. We're making one stopover in Toronto. We are next in line to take off on this runway. Please remain in your seats until we taxi in to the gate. That was a very smooth touch down. This turbulence should only last a few minutes. A steward will take you to the gate with a wheelchair. If your child wants a window seat I can move you back a row.

steward (male), stewardess (female), man or woman who provides service flight attendant, air host for passengers during a flight noun stopover noun take off noun/verb taxi in, out verb touch down verb, noun turbulence noun wheelchair noun window seat noun touching down at more than one airport during a flight when the plane leaves the ground driving an airplane to the correct place for taking off or deboarding when the aircraft wheels land on the ground rough flight a seat for pushing elderly, disabled, or injured people seat next to the window where passengers can look out