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DS SERIES PROGRAMMING GUIDE-REVAAC-02.08.

2006
KAREL may modify the content of this guide because of any improvement or addition without any notice. The products may have some differences from the functionality written in this guide according to the hardware revision or software version.

PREFACE This guide covers all the programs of DS Series Systems. As the programming is one of the most important steps of setting up a PABX system, programming must be made only by authorized personnel. As programming affects the functionality of the PABX, programming made by unauthorized people may cause undesired functions of your PABX. Before starting the programming, the customer requests should be clearly noted then relevant programming codes should be defined and then the PABX must be programmed as explained in this guide. The PABX can be programmed through the system supervisor telephone and through a PC via the IDEA program. Via IDEA, programming can be made faster and more effectively. We wish you a successful programming session. KAREL Electronics

TABLE OF CONTENTS
I. INTRODUCTION ........................................................................................... 1 I.1. GENERAL DEFINITIONS ....................................................................... 2 I.2. NUMBERING PLAN ............................................................................... 3 I.3. ABBREVIATIONS ................................................................................... 3 II. PROGRAMMING MODE............................................................................... 4 Entering The Programming Mode: ......................................................... 4 Exiting The Programming Mode: ............................................................ 4 Entering Program: .................................................................................. 4 III. GENERAL EXCHANGE PROGRAMS........................................................... 5 Saving Program Parameters Into Memory: ........................................... 5 System Supervisor: ................................................................................. 5 Initialization Of The System Tables: ....................................................... 5 Automatic Night Mode: ........................................................................... 6 Weekly Automatic Features:................................................................... 7 External Music On Hold: ......................................................................... 8 ACD Activation:........................................................................................ 9 Ring Count For PBX Group Unanswered Calls:...................................... 9 Auto-Dialer Attempt Count: .................................................................. 10 Ring-Back Tone In Calls Through ACD Lines:...................................... 10 Line Connection After A Call:................................................................ 11 ACD Extension:...................................................................................... 11 CRL Filter Time: .................................................................................... 12 Dial Tone Check After 8: ....................................................................... 13 GPBX Mode:........................................................................................... 13 Tone During Waiting:............................................................................. 14 PRI Busy Tone: ...................................................................................... 14 ACD In Transfer..................................................................................... 15 Intrusion Authority Level In Extended Secretary Group....................... 15 Call Record Status: ............................................................................... 16 Call Recording Device: .......................................................................... 16 Serial Printer Status: ............................................................................ 17 Serial Printer Language:....................................................................... 17 Equal Loads On Lines: .......................................................................... 18 Serial Printer Format:........................................................................... 18 Number Of Dialled Digits: ..................................................................... 19 Deactivating Number Of Dialled Digits:................................................ 19

ACD Response Time:............................................................................. 20 Call Recording In Network Mode:......................................................... 20 Call Wait Duration: (Waiting Time Of Call In Park)............................... 20 Relay-On Duration:................................................................................ 21 Duration For Automatic Hold:............................................................... 21 Tone Duration To Drop Lines: ............................................................... 22 Transfer Return Duration: .................................................................... 23 Dial Tone Check on Analog Lines: ........................................................ 24 Rural Extension Test Limits:................................................................. 24 Automatic Rural Extension Test Time: ................................................. 25 Rural Extension Test Request: ............................................................. 26 Line Call Restricted Prefix Table:......................................................... 26 Permitted Line Call Prefix Table: ......................................................... 28 Call Recording Type (Defining The Local / STD / ISD Codes For Call Recording): ............................................................................................ 29 Erasing Prefixes:................................................................................... 30 Phone Lock Level Definition: ................................................................ 30 Sub Exchange Address Table................................................................ 31 CRL Pulse Price Precision:................................................................... 32 Erasing Sub Exchange Address Table .................................................. 33 Hotel Message Operator ....................................................................... 33 E&M and Analog Line Test.................................................................... 34 Forced Account Code User: .................................................................. 34 Deleting Forced Account Code User:.................................................... 36 Deleting All Forced Account Code Users: ............................................ 36 Forced Account Code User Status Query: ............................................ 37 Query Of All Forced Account Users States:......................................... 37 Account Code Metering Pulse Reset: ................................................... 37 Local Pager Connection:....................................................................... 37 Do Not Disturb Mode............................................................................. 38 External Ring Code For Digital Extensions........................................... 38 Hot Line Delay Time .............................................................................. 39 ACD Called Extension Ringing Time ..................................................... 39 Operator Maintenance Mode: ............................................................... 40 PLC Mode: ............................................................................................. 41 Conference Termination: ...................................................................... 42 DTMF CLIP Header/Footer: .................................................................. 43 EEPROM Table Reset: ........................................................................... 43 Analog Extension Hook Flash Duration:............................................... 44 Signalization Parameters: .................................................................... 44 Signalization Parameter Printout:........................................................ 46 External DTMF Signal Parameters:...................................................... 46

Internal DTMF Signal Parameters:....................................................... 47 Tone Cadence Detection Activation: ..................................................... 48 Tone Cadence To Drop Lines: ............................................................... 48 Modem Mode ......................................................................................... 49 Ringback Tone Selection:...................................................................... 50 CLIP On Transferred Calls:................................................................... 50 Returning Screened Transfer: .............................................................. 51 UAC Table Ringing Extension: .............................................................. 51 Auto Attendant Calls In Records:.......................................................... 51 Non Answering Extension Ringing Duration for Incoming Calls: ........ 52 Information of Caller ID on KTS Line:................................................... 52 Incoming Calls for Undefined Numbers:.............................................. 53 Internal Parallel Ringing....................................................................... 53 Detection of DTMF A,B,C,D Tones: ....................................................... 54 Charging Unit on Network Mode Lines................................................. 54 Deleting External Numbers Table ........................................................ 55 IV. EXTENSION PROGRAMS ......................................................................... 56 Intrusion Authority Level: ..................................................................... 56 Line Access Authority Level:................................................................. 57 Extension Line Access Group : ............................................................. 58 Call Time-Out: ....................................................................................... 59 *, # Keys / Hook Flash Authority: ................................................... 60 Voice Mail Leave/ Lock Authority:......................................................... 61 Hotel Room Access Permission: .......................................................... 62 Call Pick Up Authority: .......................................................................... 62 Follow Me Authority: ............................................................................. 63 Call Back Authority: .............................................................................. 64 Access Authority From DISA Line To An External Line:....................... 64 Call Transfer Authority For Hot Line Users: ........................................ 65 Incoming Call-Exempt Extension: ........................................................ 65 Outgoing Call-Exempt Extension:......................................................... 66 Phone Lock In Internal Calls................................................................. 67 Authorization To Call Every Extension.................................................. 67 Authorization To Start Conference ....................................................... 68 Permission To Receive Transferred External Calls ............................. 68 PLC Mode Authorities: .......................................................................... 69 Automatic Password: ............................................................................ 70 Call Record-Exempt Extension:............................................................ 71 Pager Code:........................................................................................... 71 The Language Of The System Messages:............................................. 72 Voice Mail Warning:............................................................................... 72

Date/Time Info With Voice Mail:............................................................ 73 Information Of Caller ID........................................................................ 73 Message Announcement To An Extension ........................................... 74 Message Waiting Lamp ......................................................................... 75 Toll Account:.......................................................................................... 75 Polarity Reversal On Rural Extensions :.............................................. 76 CLIP Format On EX200 (0/16C) Extensions : ....................................... 77 Guest-Personnel / Fax Selection:......................................................... 78 Hot Line: ................................................................................................ 78 Direct-Call Hot Line : ............................................................................ 79 Hotel Room Definition:.......................................................................... 80 Local Extension: .................................................................................... 81 Extension PBX Group: ........................................................................... 83 Uniform Call Distribution Among Extensions: ..................................... 84 Voice Mail Message Leave Authority: ................................................... 85 Inaccessible Extension Through DISA / ACD Line:............................... 86 Line Drop Exempt Extension: ............................................................... 86 Busy Extension Signalling Exempt Extension: ..................................... 87 Extended Secretary Group: ................................................................... 87 ACD Parameters: .................................................................................. 88 ISDN Fax Selection:............................................................................... 89 Call Pick Up Group: ............................................................................... 90 PBX Group Parameters On Extension Basis: ....................................... 91 PBX Group Parameters On PBX Group Basis: ..................................... 92 Parallel Caller ID In PBX Groups .......................................................... 93 Virtual Extension Address:.................................................................... 94 Digital/ISDN BRI Extension Display Message Language: .................... 94 System Message With Voice Mail :....................................................... 96 Permission To Call Extension With Voice Mail Forwarding : ............... 96 Call Pick Up Method.............................................................................. 97 Tenant Group......................................................................................... 98 Voice Mail Busy/No Answer : ................................................................ 98 DTMF Duration: ....................................................................................100 Toll Account Query: ..............................................................................101 Toll Account:.........................................................................................101 Gateway Mode For Digital/ISDN BRI Extensions:................................103 V. LINE PROGRAMS .....................................................................................105 Line Status & Signalling: .....................................................................105 Line Parameters: .................................................................................106 Line Access Groups:.............................................................................107 Line PBX Group: ...................................................................................108

DISA / ACD Line Selection: ..................................................................109 Specific ACD Menus: ............................................................................110 DISA Parameters: ................................................................................111 Line-Line Connection Time-Out: .........................................................112 Dialed Number Check / DISA E&M Connection Time-Out: ..............112 Line Pricing Information: .....................................................................113 Transmit/Receive Voice Level:.............................................................114 Dial Tone Check After Accessing Analog Line: ...................................115 Equal Load On Line PBX Group: ..........................................................116 Call Record-Exempt Line:....................................................................117 Signalling After Line Connection: ........................................................117 Polarity Reversal Detection .................................................................118 Detect Tone On The Line ......................................................................119 Fax Detection: ......................................................................................120 Fax Call Ringing Extension: .................................................................121 Call Time-Out for Lines........................................................................121 Centrex Lines .......................................................................................122 VI. DIGITAL LINE PROGRAMS......................................................................123 Direct Number / Ringing Extension Programming: ............................123 Direct Number / Ringing Extension Deletion: .....................................123 ACD Menus: ..........................................................................................123 DISA / ACD Line Selection: ..................................................................124 Line Parameters: .................................................................................125 Digital Line Fax Detection:...................................................................126 Digital Line Fax Call Ringing Extension:..............................................127 VII. E&M LINE PROGRAMS ..........................................................................128 Tone Reception / Transmission: ..........................................................128 Call Forwarding On E&M Lines: ..........................................................129 VIII. PLC LINE PROGRAMS ..........................................................................131 PLC Operation Mode: ...........................................................................131 IX. EVM200 AUTO ATTENDANT & VOICE MAIL PROGRAMS .......................133 EVM200 Card Programming Mode: .....................................................134 Erasing All ACD Messages:..................................................................135 Erasing All System Messages:.............................................................135 ACD And System Message Recording: ................................................136 Listening To The ACD And System Messages: ....................................142 Erasing The ACD And System Messages:............................................143 Copying Messages Among Cards: .......................................................144

Copying All ACD Messages Among Cards: ..........................................145 IX.1. GENERAL PARAMETERS .................................................................146 Constant ACD Messages:.....................................................................146 Total Penalty: .......................................................................................148 Changing Language: ............................................................................149 Time-Out Durations: ............................................................................150 IX.2. THE MENU PARAMETERS AND THE ACTION TABLE .....................151 Menu Entry Message:...........................................................................153 Action Table:.........................................................................................154 Menu Ringing Extension: .....................................................................160 EVM200 Voice Level Settings: ..............................................................161 Defining A Message For All Extensions:..............................................161 Secondary Operator for Greeting Menus:............................................161 No Answer/Busy Duration for Greeting Menus:..................................162 X. LAN ADAPTOR CARD PROGRAMS ..........................................................163 Network Settings: ................................................................................163 XI. VOIP CARD PROGRAMS..........................................................................164 Network Settings..................................................................................164 XII. LEAST COST ROUTING/NETWORKING PROGRAMS .............................165 LCR Activation: .....................................................................................165 LCR Route Access Authority: ...............................................................165 XIII. FLEXIBLE NUMBERING PROGRAMS ...................................................167 Clearing Extension And Line Access Codes: .......................................167 Clearing Feature Access Codes:..........................................................167 Flexible Numbering Reset: ..................................................................168 Extension/Line Access Code:...............................................................168 Changing Access Codes Of A Group Of Extensions Or Lines: .............169 Feature Access Code: ..........................................................................170 Access Code According To The Physical Location: .............................174 SUMMARY:............................................................................................175 XIV. MAINTENANCE PROGRAMS ................................................................177 EVM200 Playing Channel Test .............................................................177 DSP Resources Query ..........................................................................177 Common Statistics ...............................................................................177 Stopping Alarm: ...................................................................................178 Serial Port Application Selection .........................................................178 Serial Port Speed .................................................................................180

Fidelio Protocol Selection:...................................................................180 Reset Data Query: ................................................................................181 Deleting Reset Data: ............................................................................181 Reset Number Query: ..........................................................................181 Powering A Card On/Off: ......................................................................181 Clearing The Non-Volatile Memory: ....................................................184 Monitoring R2/TWT Card......................................................................184 Communication Query: ........................................................................185 Dynamic Parameter Query: .................................................................186 Sub Exchange Information Query ........................................................186 Sub Exchange Address Query ..............................................................187 Kernel Query ........................................................................................187 Card Version Query: .............................................................................187 Powering A Rural Extension Port On...................................................187 Error Message Of ISDN Port................................................................188 Monitoring DSP Messages:..................................................................189 Adjusting Multiple Conference Voice Level: ........................................189 CC Version Query: ................................................................................190 Analog and Rural Extension Card Version Query:...............................190 ISDN BRI and Digital Extension Card Version Query: .........................191 VoIP, TWT, PRI ISDN, BRI ISDN And R2 Line Card Version Query: .....191 Analog and LB Line Card Version Query: ............................................192 Extension Parameter Query:................................................................192 Version Query Of Karel Feature Phones And DSS Modules:...............192 Feature Table Query: ...........................................................................193 PRI ISDN Card As System Clock Source: ............................................194 External Clock: .....................................................................................195 CRL Capacity Query:.............................................................................195 Group Parameters Query:....................................................................196 Line Monitoring: ...................................................................................196 Resetting The System By Preserving Its Parameters:........................196 XV. REMOTE PROGRAMMING......................................................................198 Activation Of The Remote Programming : ..........................................198 Important Notes For The Technicians Who Will Make Use Of The Remote Programming Feature: ..........................................................198 Exiting The Remote Programming Mode ............................................200 XVI. SPECIFIC OPERATOR PROGRAMS.......................................................201 Operator Initiation Code.......................................................................201 Operator Mode Activation ....................................................................201 Operator Mode Deactivation ................................................................202

Operator Mode Query ...........................................................................202 Operator Mode Codes ..........................................................................202 Operator Mode Parameters .................................................................204 Saving Operator Mode Parameters Into Memory................................205 Operator Mode Parameters Query ......................................................205

DS Series Programming Guide

I. INTRODUCTION
Thanks to the rich software structure of the system, several parameters related to the operation of the DS Series exchange can be modified according to customer requirements. The modifications are done through program codes. The system can be programmed in two ways. The first one is the programming through telephone of the system supervisor (by default the first extension of the system, extension 1110). A different extension can be assigned through programming by the system supervisor. The second way is using a PC to program the system. All of the programs that can be entered through the system supervisors telephone can be entered through a PC by using the IDEA program, a method, which is much easier than the program entrance through phone, thus it is recommended. In addition to that, some parameters that can be modified through the IDEA program cannot be modified through programming with phone (eg. ring and tone cadence.) The details of this kind of parameters can be found in IDEA guide. IDEA program is given with the system as a standard tool. The details about the setup and use of this program can be found its own guide. The system cannot be programmed during normal operation mode. It should be switched to programming mode by the System Supervisor. Following all the modifications of parameters in programming mode, those modifications must be saved in the memory and then the programming mode should be exited. Unless the modifications with the parameters are saved, the parameters will have to be programmed again, in case of any power failure. The structure of the program codes is standard. For all programs, there is a sixdigit program code, followed by parameter codes. Details about those parameters have been included in the descriptions of the related programs. However, there is an important point about extension and line access codes that should be emphasized: In several programs, extension or line access codes must be entered as a parameter. One should be careful, during the entry of the extension or line numbers while programming, of the fact that the line numbers in the system are four digits by default but can be changed to any value up to 8 digits. Additionally, the parameters of extensions or lines in groups can be modified through single program code entrance, thanks to the group programming feature, which has been designed for time saving for the programmer during the programming of extension or line parameters. It is directly apparent from the program code whether or not the group programming option exists. Codes of the programs with no group programming option begin with the prefix 800. Codes of the programs with group programming option begin with the prefix 801 and the group

DS Series Programming Guide


program codes begin with 802 prefix. That situation has been indicated in the form of program codes within each program description. In the following pages of this guide, the program codes related to various modules of the DS Series system have been presented in the form of groups sorted with respect to program code order. The purpose is making it easy for the programmer to find the programs for the related module, as well as providing conceptual integrity. It is recommended that all of the programs below should be read and all the codes to be entered during the programming should be determined prior to programming.

I.1. GENERAL DEFINITIONS


Explanations of the programs have been presented in a constant format in this guide. Heading Line: Name of the program is stated. Definition: Brief explanation of the program is stated. This section is omitted in some programs, since it has been included in the sections for necessary explanations and parameter definitions. Program Codes: Some extension and line parameters can be programmed in two methods. One of them is programming of a single extension or external line and the other is programming of line group. Thus, parameters related to an extension or line can be programmed either individually or in groups. In this section, both Singular Program Code and Group Program Code are stated. Parameters: Parameters related to programs are stated with their definitions. Some of the parameters are conditional ones that are to be entered in connection with some previous parameters. Those conditional parameters are indicated in braces: { } Cancellation: The codes that will cancel the given program are defined here. Please note that this section is used only if the related program has different activation and cancellation codes. Default value: Factory default initial values of program parameters are stated here. Notes: Additional constraints, warnings and information about the program are stated.

DS Series Programming Guide

I.2. NUMBERING PLAN


DS Series Exchange has four-digit extension and line numbers starting from 1110 as factory default. The extension and line numbers can be modified through the Flexible Numbering facility of the system, in a range of minimum 1 and maximum 8 figures. While programming, in case an extension or line number is needed, the final value of that number is used.

I.3. ABBREVIATIONS
In the table below, the meanings of the abbreviations used in this guide are given. DP DTMF DISA ACD ISDN PRI BRI E&M Dial Pulse Dual Tone Multi Frequency Direct Inward Subscriber Access Automatic Call Distributor Integrated Services Digital Network 30 - channel ISDN line (Primary Rate Interface) 2 - channel ISDN line (Basic Rate Interface) Ear & Mouth

DS Series Programming Guide

II. PROGRAMMING MODE


Entering The Programming Mode:
877777
In order to set the exchange into the programming mode, that code must be dialed on system supervisor phone. Otherwise, the exchange will not accept the dialed program codes and it will signal error tone to the programmer.

Notes
The phone through which the programming will be performed is the one with number 1110 that is connected to the first extension card in the first rack. This assignment can be changed by programming. Upon the system is set into the programming mode, if there is a Karel DSS200E module, which has been connected to the exchange, the Pr LED on the Busy Display Panel is lit.

Exiting The Programming Mode:


877778
After the programming of the exchange has been completed and all of the modifications have been saved to the memory, the exchange must be exited from the programming mode. Unless that code is dialed, the system will remain in the programming mode permanently, since there is no time limitation for that mode.

Entering Program:
While entering the program, its essentially important to enter parameters in correct length. Otherwise, the program may be ineffective, or the system may not work as desired at all, due to the erroneous entry. Therefore, one should be careful about the length of parameters that have been indicated in the program definitions. As can be seen in definition sections, lengths of some parameters may be variable. If such parameters will be entered in a length that is shorter than the length indicated as the maximum number of digits, then they must be terminated with the * key. Because of that, the programming must be done with a DTMF phone. If the exchange has previously been programmed, the extension, whose phone the programming has been performed through, may not be authorized to use the key *. In spite of this fact, the key * may be used while entering the programs. Internal dial tone is received upon proper completion of the programming; otherwise, error tone is received. In such a case, the related program code should be re-entered.

DS Series Programming Guide

III. GENERAL EXCHANGE PROGRAMS


Saving Program Parameters Into Memory:
800000
Notes
After programming has been completed, the program codes and all of the parameters must be definitely saved into the non-volatile memory. Otherwise, recent values of the program parameters will be lost in case of a blackout or any other power failure.

System Supervisor:
The system supervisor can be changed by the code below. The system supervisor sets the system into programming mode, enters programming codes, saves them, and then exits the programming mode.

800001 A
Parameters
A : The extension access code

Default Value
A = 1110

Notes
The programming of the system can be done by the extension with the access code A only.

Initialization Of The System Tables:


The code below sets the various system parameter tables to their initial forms.

800002 P

DS Series Programming Guide

Parameters
P : : : 1 2 3 Resets Line Parameters and the parameters of Line Status and Signaling programs. Resets Parameters of Access Group and Access Group Line Matching programs. Cancels Remote Follow Me / Follow Me facilities activated by the extensions in Night Mode and PBX Groups defined for both Day and Night Modes. Resets Line Call Authority Levels of all extensions, Restricted Prefixes and Permitted Prefixes. Flowing of communication parameters of the card activated by the program 800960 Y 7 is stopped. Resets all system and user parameters, except the ones that belong to common and private pool numbers. Resets all system and user parameters and clears common and private pool numbers.

: : : :

4 5 8 9

Notes
You can make use of that feature, if you want to program your exchange completely or partially. In case of a failure, before using any of those codes, check whether the failure is persistent or not by reloading the system parameters by 744. (The code 744 can be dialed by the operator only.)

Automatic Night Mode:


The code below switches the system automatically between day and night modes at a pre-determined time, every day. In night mode, some parameters of the system can be set different from day mode and hence efficiency can be improved during night mode. The parameters, which can be set different for day mode and night mode are: a) b) c) d) e) Extension parallel ringing service Line access authority levels of extensions PBX groups of extensions Common pool access authority of extensions Follow me no answer / busy for extensions

DS Series Programming Guide


f) g) h) i) j) k) l) Follow me for extensions Follow me secretary mode for extensions Line access groups for extensions Call pick up groups for extensions Executive-secretary groups for extensions Outgoing Call-Exempt Extension Inaccessible extensions through DISA/ACD lines

m) Extension LCR access authorities n) o) p) r) Access groups for lines Ringing extensions for lines PBX groups for lines Line LCR access authorities

800003 HHMM1 HHMM2


Parameters
HHMM1 HHMM2 : Automatic starting time of the Night Mode. Format: Hour (00-23) Minute (00-59). : Automatic exiting time from the Night Mode. Format: Hour (00-23) Minute (00-59).

Cancellation
800003* should be dialed.

Default Value
800003 is not active.

Weekly Automatic Features:


It allows setting the Night Mode active all day long in any desired day of the week.

800004 S G N

DS Series Programming Guide

Parameters
S G : : : : N : : 0 0 1 2..6 0 1 Night feature Saturday Sunday Monday...Friday The night feature is not active throughout the day. The night feature is active throughout the day.

Default Value
N = 0 for all days.

Notes
When the Automatic Night Mode Program is entered, the Weekly Night Mode program is not deactivated at midnight; instead, it remains active until the termination time of the Automatic Night Mode program.

External Music On Hold:


It allows an external music source connected to the system to be activated or deactivated, which the callers may listen to while they are on hold or parked.

800005 P
Parameters
P : : 0 1 External music is not active. External music is active.

Default Value
P=0

Notes
You can let the lines you have put on hold listen to the music being broadcasted from an external music source like tape player or radio, which is connected to your exchange.

DS Series Programming Guide

ACD Activation:
It activates or deactivates the ACD feature.

800006 P
Parameters
P : : 0 1 ACD is not active ACD is active

Default Value
P=0

Notes
In order to activate the ACD, there must be at least one EVM200 card in the exchange.

Ring Count For PBX Group Unanswered Calls:


That program defines the number of rings, after which a call request coming to a PBX group is transferred to the next extension if it is not answered.

800008 P
Parameters
P : 1..8 Ring count

Default Value
P=3.

Notes
The parameter defined by this program is valid for all groups defined by the Extension PBX Group program.

DS Series Programming Guide

Auto-Dialer Attempt Count:


That program defines how many times a number will be called when the auto-dialer is activated.

800009 P
Parameters
P : 01..16 Auto-Dialer attempt count

Default value
P=15.

Notes
The number defined by that program should not exceed any number prescribed by the authorities in any country in which the exchange is used.

Ring-Back Tone In Calls Through ACD Lines:


That program defines the structure of the ring cadence that will be heard during the ringing of the called extension upon dialing a valid extension number by someone calling through Auto Attendant or DISA line. This cadence is also used in external call transfers.

800010 P
Parameters
P : : 1 0 The caller hears music. The caller hears normal ring-back tone.

Default Value
P=0.

Notes
Considering the possibility of normal ring-back tone confused with the standard CO cadences, it will be useful to broadcast music instead of ring-back tone.

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DS Series Programming Guide

Line Connection After A Call:


That program defines whether an extension will directly receive a dial tone after a conversation is over.

800011 P
Parameters
P : : 0 1 Dial tone connection. Error tone connection.

Default Value
P=0.

Notes
1. When P = 1, the extension will receive error tone, instead of dial tone, upon termination of a call. In that case, he is supposed to hang up and then lift the handset again, in order to receive a dial tone. That program is suitable especially for rural-type exchange applications.

2.

ACD Extension:
If an external automatic call distributor system is connected to the system, this program defines the first extension that is psychically connected to this ACD.

800012 A
Parameters
A : The extension access code.

Notes
1. As the first step, the extensions connected to ACD must be put in the same PBX group. Then, it is enough to define only the first extension of the PBX group as the ACD extension.

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DS Series Programming Guide


2. DS series system use in-band signalling for external ACD systems. Via the inband signals, the system identifies the following: a) The type of the call (category). There are four categories: Category definition: Direct Call (The voice mail port of the DS series system is directly called). Forwarded Call (An extension is called but this extension has forwarded her/his calls to the voice mail port of the DS series system). Busy Call (An extension is called but as he is busy at the moment the call is diverted to the Voice mail port of the DS series system). Unanswered Call (An extension is called but as he is not answering for three ringing periods, the call is diverted to the voice mail port of the DS series system. Calling Party Number (CGPN) Called Party Number (CDPN)

Category no: 0 1

b) c) 3.

The format of the in-band signals (as the series of DTMF signals) is: *Category No*CGPN*CDPN* If category no is 0, CDPN is not used in this format.

CRL Filter Time:


This program determines the time for the system to start recording the external calls.

800013 P
Parameters
P : 0090 The system starts recording the call P seconds after the dialled digits are sent to the external line.

Default Value
P=10.

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DS Series Programming Guide

Notes
When a charging unit (AOC or metering pulse) is received during an external call, the counter for call duration will be re-started and the starting time of the call will be determined as the time of receipt of first charging unit. The counter will be restarted also when A, B, C or D tone is received.

Dial Tone Check After 8:


This program activates dial tone check after 8 is dialed on external lines.

800014 P
Parameters
P : : 0 1 Dial tone check after 8 is not active. Dial tone is checked after 8 is dialed on external line until the end of the duration defined by the 801212-coded program.

Default Value
P=0

Notes
Some PSTN exchanges produce another dial tone between the first and second digits (if the first dialed digit on the external line is 8). If P = 1 is activated, this tone is waited for at most the value defined by 801212 program. If dial tone is received within this period, the rest of the number is sent to the external line. If dial tone is not received within this period, the line is disconnected.

GPBX Mode:
It activates GPBX mode in which call charges of extensions and lines can be controlled on a monthly basis.

800015 P
Parameters
P : : 0 1 GPBX mode is not active. GPBX mode is active.

Default Value
P=0

13

DS Series Programming Guide

Notes
1. 2. If the polarity is not reversed or a metering pulse is not received within the first minute, then external calls are terminated in GPBX mode. See 801199 coded Toll Account program for the details of call charge control of extensions and lines.

Tone During Waiting:


This program determines the tone heard when the extension is waiting when the LCR route is applying Dn filter to the numbers he dialed.

800016 P
Parameters
P : : 0 1 The extension receives silence as he is waiting for n seconds. The extension receives ring back tone as he is waiting for n seconds

Default Value
P = 0.

Notes
This program is especially useful in case LCR is used for router connections. By P = 1, the caller receives ring back tone while the router is reaching the called party, hence the caller establishes the call as a normal call.

PRI Busy Tone:


This program determines the call termination information for incoming calls through PRI lines when the called extension is busy.

800017 P
Parameters
P : : 0 1 Call is terminated with ALERTING message . Call is terminated with DISCONNECT message.

14

DS Series Programming Guide

Default Value
P=0

Notes
This program parameter is programmed according to the C.O. requirements.

ACD In Transfer
When an external call coming through an Auto Attendant line is transferred to a busy or not answering extension, this program can be used so that EVM can serve this call.

800018 P
Parameters:
P : : 0 1 EVM200 does not serve the call. EVM200 serves the call. If the extension is busy or not answering, Busy Message or No Answer Message is played.

Default Value:
P=0

Intrusion Authority Level In Extended Secretary Group


800019 P
Parameters:
P : : 0 1 Extensions from different Extended Secretary Groups can not directly call each other if they have activated Follow Me Secretary Mode. Extensions from different Extended Secretary Groups can directly call each other if they have activated Follow Me Secretary Mode, depending on their level of Intrusion Authority. The extensions with higher Intrusion Authority Levels can directly call other extensions.

15

DS Series Programming Guide

Default Value:
P=1

Call Record Status:


That program defines the type of calls to be recorded.

800020 P
Parameters
P : : : : : : : : : 0 1 2 3 4 5 6 7 8 No recording Only international outgoing calls are recorded. Only long distance and international outgoing calls are recorded. All outgoing calls on lines are recorded. Unanswered incoming calls and all outgoing line calls are recorded. All incoming and outgoing line calls are recorded. Only internal calls are recorded. All outgoing line calls and internal calls are recorded. All calls are recorded.

Default Value
P=3.

Call Recording Device:


That program defines the call recording device as either a computer or a serial printer.

800021 P

16

DS Series Programming Guide

Parameters
P : : : : 0 1 2 3 Call recording device is a computer. Call recording device is a serial printer. Records of transferred calls are logged separately and marked with character T(only for serial printer). Records of transferred calls are logged separately and but not marked with character T(only for serial printer).

Default Value
P = 0.

Notes
In order to work with printer, the parameter 1, 2 or 3 should be used. Moreover, the code 800022 0 must used for activating the printer.

Serial Printer Status:


That program is used for setting the printer into on-line or off-line mode for call record print-outs.

800022 P
Parameters
P : : 0 1 The printer is set to on-line mode - activated. The printer is set to off-line mode - stopped.

Default Value
P = 1.

Serial Printer Language:


That program defines the language of the printout taken from the printer as either Turkish or English.

800023 P
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DS Series Programming Guide

Parameters
P : : 0 1 The printout is in Turkish. The printout is in English.

Default Value
P=0.

Equal Loads On Lines:


Allows assigning equal load on lines for each line access group when extensions use Automatic Line Access feature. Especially useful to have equalized call charges on all lines.

800024 P R
Parameters
P : : 00 01..31 0 1 P parameter is valid for all line access groups. P parameter is valid for specified line access group. Equal load on lines is not active. The system accesses the lowest numbered line. Equal load on lines is active. The least recently used line is accessed.

:
:

Default Value
P=00 & R =0

Serial Printer Format:


Allows setting the number of lines for the call records printing.

800025 P

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DS Series Programming Guide

Parameters
P : : : : 0 1 2 3 Each call record is printed as two lines. A line can be at most 80 characters. The duration is printed in hh:mm format. Each call record is printed in one line. The line can be at most 80 characters. The duration is printed in hh:mm format. Each call record is printed as two lines. A line can be at most 85 characters. The duration is printed in hh:mm:ss format. Each call record is printed in one line. The line can be at most 85 characters. The duration is printed in hh:mm:ss format.

Default Value
P=0

Number Of Dialled Digits:


Determines the number of dialed digits to be sent to the external line when this control is activated by the 801208 coded programming facility.

800026 P Q
Parameters
P : : 09 0099 First digit of the dialled number. Number of digits to be sent to the external line.

Default Value
For P=1 Q=3, for P=0 Q=11, for other digits Q=7.

Deactivating Number Of Dialled Digits:


Determines the number of dialed digits to be sent to the external line as 0.

800027

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DS Series Programming Guide

ACD Response Time:


Through this program, it is possible to determine the response time of ACD for the incoming calls on the lines that are enabled with ACD usage by the 801204 coded programming facility.

800028 P
Parameters
P : : 0 17 ACD answers the call immediately. ACD answers the calls after it rings P times.

Default Value
P = 0.

Call Recording In Network Mode:


Through this program, it is possible to determine whether the calls established through lines in network mode are recorded or not. (The network mode lines are the lines on which the numbers of dialed digits are not controlled by parameter value 1 of the 801208 coded program).

800029 P
Parameters
P : : 0 1 The calls established through these lines are not recorded. The calls established through these lines are recorded.

Default Value
P=0

Call Wait Duration: (Waiting Time Of Call In Park)


That program defines the duration during which the parked calls will remain parked.

800030 T
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DS Series Programming Guide

Parameters
T : 03 .. 18 x 10 waiting duration in park in seconds

Default Value
T = 06

Notes
When the waiting time is elapsed the call returns back to the parking extension.

Relay-On Duration:
That program defines the duration during which the relay systems, which can be used for door opener controlling purpose in the system, are active.

800031 P T
Parameters
P : : T : 0 1 First relay Second relay

((00..63) + 1) x 0.1 relay-on duration in seconds

Default Value
T=00

Notes
There is a single external relay in DS200S and DS200M systems, so P = 1 is not operational for these systems.

Duration For Automatic Hold:


That program enables an incoming call to be put on hold automatically, in case it is not answered within a period specified by that code.

800033 T

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DS Series Programming Guide

Parameters
T : : 01..99 00 A call that is not answered after T seconds is put on hold automatically. Automatic hold is not active.

Default Value
T = 00.

Notes
1. An incoming line call is answered automatically after T seconds if the operator is busy and the external party hears music (If the Music On Hold has not been activated, the caller receives wait tone.) The automatic hold feature has not been activated by default at the beginning. If the call on hold is not answered within 2.5 minutes, then the line is disconnected. The external calls that are on hold are in the queue of the operator or the ringing extension. If the Hold On ACD message has been recorded by the system supervisor, the external caller first hears this message and then starts hearing music or wait tone.

2. 3. 4.

Tone Duration To Drop Lines:


With this program, the duration of the tone to be detected through the lines, when one of the parties hangs up his telephone in case of a line-line connection, is defined so that the lines can be dropped on time.

800034 T P R
Parameters
T : : P R : : 0 1 08..14 5..8 Tone detector is dedicated to the lines with 15 seconds intervals. Tone detector is dedicated to the lines with 100 msec intervals. The duration to check the ON period of the tone. The ON duration of the tone to be detected.

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DS Series Programming Guide

Default Value
T= 0, P=11 & R=5

Notes
1. Example: The tone to be received from a line is assumed as 300 msec ON, 300 msec OFF, 300 msec ON, 300 msec OFF, 900 msec ON, 300 msec OFF then; Total tone duration = 300 + 300 + 300 + 300 + 900 + 300 = 2400 msec=2.4 sec Tone ON duration = 300 + 300 + 900 = 1500 msec=1.5 sec If P=11 & R=6 is set, then the system tries to detect a tone ON duration of 6 sec, within 11 seconds total tone duration. 2. When this program is used, one of the tone detectors of the system remains dedicated to the lines used for line-line connection and this may affect the performance of the system during high traffic. Therefore, if the cadence of the tone is known, it is recommended to use 800087 coded program instead of this one.

Transfer Return Duration:


That program adjusts the return duration of the transferred and unanswered external calls to the transferring extension.

800035 P
Parameters
P : 001180 Return duration in seconds

Default Value
P = 28

Notes
This program also controls the duration along which an extension can ring with the incoming calls. If this duration is less than 28 seconds, the extensions can ring at most 50 seconds and then call is disconnected. If the transfer duration is bigger than 28 seconds, then the maximum ringing time is (Px50)/28 seconds.

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DS Series Programming Guide

Dial Tone Check on Analog Lines:


This program is used to deactivate the dial tone check on analog lines, which is automatically made by the system in each 10 minutes.

800036 P
Parameters
P : : 0 1 The system makes dial tone check in each 10 minutes. The system does not make dial ton check.

Default Value
P = 1.

Notes
This program also deactivates dial tone check on PLC lines, which are used in PLC mode.

Rural Extension Test Limits:


This program is used to define the limit values that will be used in tests of EX200 (0/16R) rural extension cards.

800037 P Q
Parameters
P : 0 800037 0 Q1 Q2 Q1: Minimum extension feed voltage Q2: Maximum extension feed voltage : 1 800037 1 Q1 Q2 Q3 Q1: Extension resistance when short-circuited Q2: A wire resistance with respect to ground Q3: B wire resistance with respect to ground : 2 800037 2 Q1 Q2 Q1: Minimum A wire leakage voltage

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DS Series Programming Guide


Q2: Maximum A wire leakage voltage : 3 800037 3 Q1 Q2 Q1: Minimum B wire leakage voltage Q2: Maximum B wire leakage voltage : 4 800037 4 Q Q: Extension capacitance when open-circuited. : 5 The limit values are sent to DS200.LOG file.

Notes
1. The values entered by parameters Q must be 5 digits. a) The most significant digit of this parameter indicates the sign of the value entered by the rest of the digits: if this digit is entered as 0, the value is negative; if it is entered as 1, the value is positive. The next two digits are the integer part of the value. The least significant two digits are the decimal part of the value. E.g. If the minimum and maximum feed voltages will be 51.32 V and +63.21 V, then the program must be entered as 800037 0 05132 16321. 2. Once the code 800037 5 is dialled, the limit values as well as the automatic test time (if defined by the 800038-coded facility) will be sent to DS200.LOG file as below:
Vdd(V):(3.13)-(3.46) Line Resistance(Kohm):20.00 Tip Resistance(Kohm):10.00 Ring Resistance(Kohm):10.00 Foreign Tip Volt(V):(-60.00)-(60.00) Foreign Ring Volt(V):(-60.00)-(60.00) Line Capacitance(mF):5.00 Automatic Test Time=12:12 Test Active=1

b) c)

Automatic Rural Extension Test Time:


This program is used to define the time at which EX200 (0/16R) rural extension cards in the system will be tested automatically.

800038 HHMM

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DS Series Programming Guide

Parameters
HHMM : Automatic starting time of test. Format: Hour (00-23) Minute (00-59).

Cancellation
8000038* should be dialed.

Notes
The test will automatically be started everyday at the defined time.

Rural Extension Test Request:


This program is used to test all the extensions in an EX200 (0/16R) rural extension card.

800039 Y
Parameters
Y : The slot number of the card.

Notes
1. 2. The test for rural extension cards can also be started from IDEA of version BAF or better. The test results of problematic extensions are sent to DS200.LOG file one by one as below:

time=15:35:26 date=25/10/05 PortNo|Vdd(V) |RLine(Kohm) |RTip(Kohm)|RRing(Kohm)|VFTip(V) |VFRing(V) |CLine(uF) 26 3.21(P)176.19(P) 36.66(P) 71.33(P) -0.93(P) -46.33(P) -6.60(F)

Line Call Restricted Prefix Table:


It allows prefix definitions for different call levels in order to restrict line calls. Extensions cannot call, according to their line authority levels, the numbers starting with the prefixes defined for the corresponding levels.

800040 P T

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DS Series Programming Guide

Parameters
P : : : : : T : 1 2 3 4 Extensions with the local line call authority cannot call the numbers starting with the defined prefix. Extensions with the long distance line call authority cannot call the numbers starting with the defined prefix. Extensions with the international line call authority cannot call the numbers starting with the defined prefix. Extensions whose authorities are for local line calls can call numbers starting with 0212 and 0216.

5, 6, 7, 8 General purpose levels Prefix with at least 1 and at most 4 digits.

Default Value
For P = 1, T = 0 For P = 2, T = 00 For P = 4, T = 0

Notes
1. 2. Through that program, 8 numbers can be entered for each P value. Error tone is received upon any further attempt afterwards. If the number to be entered into the table consists of less than 4 digits, it should be terminated with *. Besides, the program should also be terminated with * for each P and T value that has been entered. Levels 5,6,7 and 8 can be established by entering desired numbers. In that case, desired extensions can be restricted to call numbers in desired regions by authorising through the program 801101. Example 1: 00 has been restricted for region 2 as default. In that case, when 800040 2 0212* is entered, both 00 and 0212 become restricted from now on. Example 2: By entering 800040 5 435*, 801101 1111 6 5, only the extension 1111 is restricted to call line numbers starting with 435. In that case, the extension 1111 can call all local, long distance and international numbers except the determined number.

3.

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DS Series Programming Guide

Permitted Line Call Prefix Table:


By defining prefixes for different line call authority levels, it enables calling the numbers starting with that prefix.

800041 P T
Parameters
P : : : : T : 1 2 3 Extensions with the local line call authority can call the numbers starting with the defined prefix. Extensions with the long distance line call authority can call the numbers starting with the defined prefix. Extensions with the international line call authority can call the numbers starting with the defined prefix.

4, 5, 6, 7, 8 General purpose levels Prefix with at least 1 and at most 4 digits.

Default Value
For P = 4, T= 0212 and T = 0216

Notes
1. 2. Through that program, 8 numbers can be entered for each P value. Error tone is received upon any further attempt afterwards. If the number to be entered into the table consists of less than 4 digits, it should be terminated with *. Besides, the program should also be terminated with * for each P and T value that has been entered. Example 1: Extensions, with local line call authority, of an exchange that is in Asian side of Istanbul, cannot normally call any number following an area code. Hence, they cannot call the European side of Istanbul, either, since the area code is different. However, the extensions with local call authority can be enabled to call numbers starting with 0212 (The area code of the European section) through the program 800041 1 0212. Example 2: 800041 1 051 * 800041 1 03 *

In that case, an extension with local line call authority can call long distance numbers starting with 051 and 03.

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DS Series Programming Guide

Call Recording Type (Defining The Local / STD / ISD Codes For Call Recording):
That program allows modification of local (L), long distance (STD), international (ISD) codes, in order to define the types of calls that are to be listed during call recording.

800042 P T
Parameters
P : : : T : 1 2 3 Local line code Long distance line code International line code

Number with at least 1 and at most 4 digits.

Default Value
The long distance code : 0 The international code : 00

Notes
1. 2. Through that program, 8 numbers can be entered for each P value. Error tone is received upon any further attempt afterwards. The local, long distance and international codes defined by that program should be entered into the corresponding fields of restricted prefixes table through the program with the code 800040, for the appropriate operation of the exchange. If the number to be entered into the table consists of less than 4 digits, it should be terminated with *. Besides, the program should also be terminated with * for each P and T value that has been entered. Example: 800 042 3 09* 800 042 2 0* In that case, the long distance code becomes 0 and the international code becomes 09.

3.

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DS Series Programming Guide

Erasing Prefixes:
The prefixes defined by Line Call Restricted Prefix Table and Line Call Permitted Prefix Table or the L/STD/ISD codes can be erased through that program.

800043 P T
Parameters
P : : : : T : 1 2 3 4 Restricted prefix table (800040) Permitted prefix table (800041) The L/STD/ISD codes (800042) Phone lock levels (800044)

Row number in the range 1...8

Notes
If the parameter P is entered as 3, in that case: The local (L) code is erased for T=1. The long distance (STD) code is erased for T=2. The international (ISD) code is erased for T=3. Example: Upon entering 800043 1 2, the prefixes in the 2nd line of the restricted prefix table are erased.

Phone Lock Level Definition:


It allows defining levels so that extensions can lock their telephones for different types of calls.

800044 P Q
Parameters
P Q : : 18 Lock level

Locked prefix

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DS Series Programming Guide

Notes
1. The prefixes that can be defined by this program can be the access code of any port, the activation code of any service or (if LCR is activated on the system) any prefix on Leading Digits Table. At most 8 locked prefixes can be defined for a level. Each of these locked prefixes is defined by separate entries of the program. The locked prefix can be at most 4 digits. If the prefix is less than 4 digits, the code must be ended by *. e.g.: 800044 2 112 * 800044 2 03 * In that case, if an extension locks his telephone with level 2, he will not be able to dial numbers starting with 112 and 03.

2. 3.

Sub Exchange Address Table


This program allows defining the addresses of S2GW or VoIP cards connected to your system. You can use S2GW cards for increasing the extension capacity of your system by connecting several devices and you can use VoIP cards for having IP extensions on your system.

800045 P1 P2 Q R
Parameters:
P1 P2 Q R : : : : 4-digit physical address of the first port of the card. 4-digit physical address of the last port of the card. 000255 0 Index no for the card. When there is a conversation between extensions of main and sub exchanges and if conversation is ended by extensions from the main system, the extensions of sub exchange receive dial tone. When there is a conversation between extensions of main and sub exchanges and if conversation is ended by extensions from the main system, the extensions of sub exchange receive error tone.

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DS Series Programming Guide

Notes:
1. 2. If the installation of S2GW is not proper, the system supervisor cannot use this program code. This program must be used for each S2GW card that is used to connect to subsystems, for each VoIP card which will be used for IP telephony connections and for each digital extension that is used in gateway mode in order to make address definition. The maximum number of virtual extensions that can be added to the system is 750. Virtual extensions can be extensions of another system that is connected to your system via S2GW card, or IP extensions connected to your system via VoIP card or digital extensions in Gateway mode. System supervisor can give any access code to these virtual extensions, but their physical address start from port 1537. Only analog extensions can be programmed as virtual extensions. Besides, the telephones of these extensions must be standard 2-wire telephones, the telephones connected to Karel serial data line cannot be used by virtual extensions. The order of definition of virtual extensions to your system is not important. What is important is to define the way through which these extensions are connected to your system and this is done by the 801173-coded programming facility. When used for VoIP cards, this code must be activated only for the VoIP cards that are used for connection of IP extensions. This code must not be used for VoIP cards that are used as lines.

3.

4.

5.

6.

CRL Pulse Price Precision:


This program lets call charging in decimal numbers.

800046 P
Parameters:
P : 0 Cost is calculated as integer values. The maximum cost of a call can be 99,999,999 (for a 80-column printer) or 9,999,999,999 (for other printers). Cost is calculated as decimal values. . is used as decimal part separator. The maximum cost of a call can be 999,999.99 (for a 80column printer) or 99,999,999.99 (for other printers)

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DS Series Programming Guide

Default Value:
P=0

Notes:
1. 2. Unit pulse price for an external line can be defined in decimal values only through IDEA. The formats of single-line serial printer outputs are not affected by decimal value usage.

Erasing Sub Exchange Address Table


This program erases previously defined addresses for S2GW or VoIP cards.

800047 P1 P2
Parameters:
P1 P2 : : 000255 000255 The first index number to be erased. The last index number to be erased.

Notes:
This program erases the address definitions in the specified range. If the information of a single index is to be erased, then the code must be entered as P1 = P2.

Hotel Message Operator


This program defines the extension that can activate Message Waiting On The Operator facility.

800048 A
Parameters:
A : The extension access code.

Notes:
1. Not only the operator but also the extension who is defined by this program can activate Message Waiting On The Operator facility.

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DS Series Programming Guide


2. 3. If the extension defined by this program is included in a PBX group, those extensions can activate Message Waiting On The Operator facility as well. Message Waiting On The Operator facility is deactivated when the extension calls the operator, or the extension defined by this program, or the extensions in his PBX group.

E&M and Analog Line Test


This program is used to test the dial tone on EX200 (8/0), EX200 (8+/0), EX200 (4E&M/0) and EX200 (8E&M/0) line cards.

800049 Y
Parameters
Y : The slot number of the line card

Notes
The test results are sent to DS200.LOG file one by one as below: For analog lines:
SLV NO : = 3 CHN NO : 7 -- SUCCESS = is working properly... 15/04/06 14:32:41 SLV NO : = 4 CHN NO : 7 -- ERROR = Tone detection failed!!! 15/04/06 14:33:26 SLV NO : = 4 CHN NO : 7 -- ERROR = Out of service!!! 15/04/06 14:35:10

For E&M lines:


SLV NO : = 9 CHN NO : 1 -- SUCCESS = is working properly... 27/11/00 22:15:28 SLV NO : = 6 CHN NO : 0 -- ERROR = does not respond!!! 27/11/00 22:15:14 SLV NO : = 9 CHN NO : 4 -- ERROR = Out of service!!! 27/11/00 22:15:36

Forced Account Code User:


Thanks to that program, for cases when some telephone machines are used commonly, the persons using those telephones can be identified so that they can be separately restricted in senses of toll and call authorization.

800050 K S P T
Parameters
K S : : 000..999 0001..8191 The code to be entered by the user for the feature with the code 797. The private password of the user

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DS Series Programming Guide


P : : T : 001..999 000 0..7 The number of charging pulses that can be consumed by the user No pulse limit The line authority level for the user (see 800 040)

Notes
1. The codes and passwords defined by this program can be given to desired extensions. Those extensions can make phone calls by using any phone within the authority level determined by the customer feature with the code 797 until their pulse prices are all used up. Extensions that are to make calls using those codes can do that by using the lines allocated for the 31st PBX group. A user cannot make any further phone call by using that code after having used up all pulse prices allocated for her/him. Only after re-entering a new pulse quantity, can that code be used again. If the number of pulses gets zero during an ongoing conversation, the user hears a warning tone and the call is disconnected 3 seconds after this warning tone. The call authority for the forced account code user, which is defined by parameter T, also defines the routes that can be used when LCR ARS is active: a) b) c) d) e) f) The users with authority level 1 can use the routes with access levels 0. The users with authority level 2 can use the routes with access levels inbetween 1-10. The users with authority level 3 can use the routes with access levels inbetween 11-20. The users with authority level 4 can use the routes with access levels inbetween 21-30. The users with authority level 5 can use the routes with access levels inbetween 31-40. The users with authority level 6 can use the routes with access levels inbetween 41-50.

2. 3.

4.

5.

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DS Series Programming Guide


g) h) The users with authority level 7 can use the routes with access levels inbetween 51-60. The users with authority level 8 can use the routes with access levels inbetween 61-63.

Deleting Forced Account Code User:


A user account can be deleting from the table through this program.

800051 K
Parameters
K : 000..999 The code to be entered by the user for the feature with the code 797.

Deleting All Forced Account Code Users:


All of the forced account code user table is erased through this program.

800052

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DS Series Programming Guide

Forced Account Code User Status Query:


The Account information of a user can be sent to a serial printer or can be logged to DS200.LOG file through this program.

800053 K
Parameters
K : 000..999 The code to be entered by the user for the feature with the code 797.

Query Of All Forced Account Users States:


The Account information of all users can be sent to a serial printer or can be logged to DS200.LOG file through this program.

800054

Account Code Metering Pulse Reset:


This code activates pulse control and sets pulse accounts to zero for account codes (with/without passwords). So, none of the extensions will be able to use 797-coded user facility.

800055

Local Pager Connection:


Allows setting the port to which the PG100 Local Pager Base Unit is connected and the system monitoring messages are sent.

800061 P
Parameters
P : : : 0 1 2 PG100 connection is made to serial data (KTS) outputs on CPUKON card; all monitoring messages are sent to CPUKON card. PG100 connection is made to DB-9 type output on the CPUKON card. All data except for the call records are sent to the DB-9 type output on the CPUKON card.

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DS Series Programming Guide

Default Value
P=0.

Notes
1. P can be set to 1, in order to reduce the excessive load on data line (KTS), especially if there are too many phone sets or DSS modules connected to that data line. If P is set to 2, all the data produced for monitoring purposes are sent to the DB-9 type output on the CPUKON card.

2.

Do Not Disturb Mode


This program defines whether the telephones of extensions, who have activated Do Not Disturb facility, will ring or not.

800070 P
Parameters:
P : : 0 1 The telephones of the extension, who have activated Do Not Disturb facility, will ring once. The telephones of the extension, who have activated Do Not Disturb facility, will not ring.

Notes:
1. 2. 3. When P=1, the cadence for the calls to the extensions that have activated Do Not Disturb facility is different. When P=1, ISDN BRI telephone users can also activate Do Not Disturb facility. Controls that override Do Not Disturb facility when P=0 are not valid when P=1. (For example, the called partys telephone will not ring regardless of Intrusion Authority of the calling party.)

External Ring Code For Digital Extensions


This program allows digital telephone users to use different ringing tones for incoming internal and external calls.

800071 P
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DS Series Programming Guide

Parameters:
P : 08 If the digital extension defines his 2nd MSN number as his extension number + P, then he can select different ringing tones for internal and external calls. Different ringing tones cannot be defined for internal and external calls.

Default Value:
P = 9.

Notes:
Digital extensions define their MSN numbers and ringing tones from their telephone sets.

Hot Line Delay Time


This program allows defining the duration of the delay when Hot Line is defined with a delay.

800072 P
Parameters:
P : 29 The delay in seconds.

Default Value:
P = 4.

ACD Called Extension Ringing Time


This program determines the duration for which the extension called through ACD line will ring.

800073 P
Parameters:
P : : 1 2 The extension rings for 1 complete external ring cadence. The extension rings for 3 complete external ring cadence.

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DS Series Programming Guide


: : : : : : 3 4 5 6 7 8 The extension rings for 5 complete external ring cadence. The extension rings for 7 complete external ring cadence. The extension rings for 9 complete external ring cadence. The extension rings for 11 complete external ring cadence. The extension rings for 13 complete external ring cadence. The extension rings for 15 complete external ring cadence.

Default Value:
P = 2.

Notes:
1. 2. ACD No Answer menu is activated when the extensions telephone does not answer for the programmed duration. This program also controls the ringing duration of the calls that return to the operator in DISA/ACD lines. These lines ring on the operator as much as entered by the program on ACD lines. On DISA lines, they ring one external ring cadence more than the one specified by the program.

Operator Maintenance Mode:


This program allows activating the operation mode of the following facilities; a. If the extension phone, which is programmed as the ringing extension for the first line in Day Mode, is a Feature Phone Set that is connected to the Karel serial data line, and if this telephone is disconnected from the system;, incoming calls ring on the phone, which is programmed as the ringing extension for the first line in Night Mode. If the connection between the phone and the system is established again, incoming calls ring on the first extension. The Line Monitoring program (with the code 800989) does not work.

b.

800074 P
Parameters:
P : : 0 1 Operator Maintenance Mode is not active Operator Maintenance Mode is active

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DS Series Programming Guide

Default Value:
P=0

PLC Mode:
This mode must be activated when voice will be transmitted over power lines. In this mode, the following operations are valid: a) b) c) Intrusion is activated by 9. PLC lines in PCM & PLC modes, PRI lines and LB lines can also be intruded. This facility is called Break-In and is subject to permission. It is possible to switch between the system using access codes of PLC lines in PCM & PLC modes and PRI lines. This facility is called Step-By-Step and is subject to permission. ISDN BRI and digital extensions can also activate Intrusion facility by dialing its code. Intruded lines ongoing conversation can be terminated by 0. This facility is called Cut-In and is subject to permission. The first conversation of an intruded extension cannot be terminated by 0. Busy Extension Signalling is activated by dialling 0.

d) e) f) g)

800075 P
Parameters
P : : 0 1 PLC mode is not active. PLC mode is active.

Default Value
P = 0.

Notes
1. 2. PBX groups for PLC lines are not operational: If the requested PLC line is busy, the user cannot automatically switch to the next line in its PBX group. EX200 (4E&M/0) lines do not operate in PLC mode.

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DS Series Programming Guide


3. The PRI lines that will be used in switching systems must be put in DISA mode as described below: a) b) c) d) 4. 5. C.O. mode must be used in the PRI cards. All the PRI lines must be used in network mode. A ringing extension must be defined for the all the incoming numbers through PRI lines by the 800300-coded programming facility. DISA mode must be activated for all PRI numbers by the 800303-coded programming facility.

The DSP software of UTIL200 cards on the system is a special software that sends tone of 800 Hz to the PLC lines. The system makes the following checks in PLC mode automatically. In case of a problem, in addition to INFO file of Net-CM, DS200.TXT file of IDEA and LCD of FT20-2 lines telephone, the alarm is also sent to DSS20 modules: a) b) c) d) The tones on PLC lines are checked in each 10 minutes. The synchronization of PRI lines is checked. Off-hook extensions are controlled. The configuration of the system is checked to understand if there are any powered off cards.

Conference Termination:
This program is used to decide the final status of a conference when the extension that started the conference hangs up.

800076 P
Parameters
P : : 0 1 The conference continues when the starting extension hangs. The conference is terminated when the starting extension hangs up.

Default Value
P = 0.

Notes
This program is not operational for multiple conference.

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DS Series Programming Guide

DTMF CLIP Header/Footer:


This program is used to define the header and footer characters in the DTMF packages that include CLIP information produced by EX200 (0/16C) cards.

800077 P1 P2
Parameters
P1 / P2 : Header and footer respectively 00 10 11 12 13 14 15 Empty * # A B C D

Default Value
P1 and P2 = 00.

Notes
As the CLIP functionality of EX200 (0/16C) cards is available only with DS200 systems, this program does not have any affect on DS200S and DS200M systems.

EEPROM Table Reset:


The EEPROM data of cards, on which EEPROM modifications have been made by the IDEA program, can be set to their factory defaults through this program.

800080 P
Parameters
P : : : : Hardware type (3 digits) 001 002 016 Analog and Rural Extension card Analog Line (normal and expandable) card E&M card

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DS Series Programming Guide


: : : 032 064 256 ISDN BRI (S0) Extension, Digital Extension and ISDN BRI (T0) Line cards TWT, R2 and ISDN PRI (S2) Line cards LB (Local Battery) Extension card

Notes
1. After the EEPROM tables of the cards have been reset through that program, the cards must be turned off and then back on, so the default parameters can be loaded to them. (See Card On/Off program). Please do not attempt to modify any EEPROM content in the system without consulting your authorized technical service. Otherwise your system can get out of order.

2.

Analog Extension Hook Flash Duration:


This program can be used to adjust the hook flash duration according to the hook flash durations generated by the Flash keys of the phones that are connected to the system.

800081 P
Parameters
P : 001..999 Hook flash duration for analog extensions in milliseconds.

Default Value
P=600

Notes
This program changes the value of column 1 in 20th row of EEPROM table for analog extensions. It is necessary to turn the card off and on in order to activate the modification.

Signalization Parameters:
That program adjusts the signalization parameters of the E&M cards.

800082 P S T

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DS Series Programming Guide

Parameters
P S T : : : Table row number (2 digits) (see the table below) Table column number (single digit) (see the table below) Value of the parameter (3 digits) (see the table below)

Default Value
Parameters for all lines have been presented in the table below: Parameter Row number in the memory 20 20 21 21 21 21 Column number in the memory 0 1 0 1 2 3 Range Multiplier Default

Call time Wink time Close time Wait time Wait Before Dialing time (for WS) Open time Signalization for the 1st line

2 - 254 2 - 254 2 - 254 2 - 254 2 - 254 2 - 254

X 5 ms. X 5 ms. X 5 ms. X 5 ms. X 40 ms. X 40 ms.

20 40 40 40 125 14

21

0-2 0 WS

Signalization for the 2nd line Signalization for the 3rd line Signalization for the 4th line Wait before dialing time (for IS and DS) Signalization for the 5th line

21 21 21 22

6 7 8 3

02 02 02 2 - 254

1 DS 2 IS 0

X 40 ms. 0 WS

22

0-2

1 DS 2 IS

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DS Series Programming Guide


Signalization for the 6th line Signalization for the 7th line Signalization for the 8th line WS : Wink Start IS: Immediate Start DS: Delayed Start The meanings of those parameters have been explained in the technical reference guide of related exchange.

22 22 22

5 6 7

02 02 02

Notes
1. The parameters of this program affect the EEPROM table of E&M cards. So, after the programming of the E&M parameters, all of the E&M cards must be powered off and back on, in order to load those parameters to the non-volatile memory fields on the E&M cards. Once that program has been entered to define the E&M parameters, all those parameters will be valid for all of the E&M cards in the exchange, which has been powered off and on. Example: By 800082 21 5 001, the signalization type for the 1st line on the card is determined as Delayed Start.

2.

Signalization Parameter Printout:


The printout of the Signalization Parameter table of the E&M cards can be obtained from a printer through this program. The active parameters can be checked by that means.

800083

External DTMF Signal Parameters:


Through this program, limits of DTMF tones that are sent to the external lines can be defined. These limits are also valid for the DTMF tones of produced CLIP.

800084 P R S T
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DS Series Programming Guide

Parameters
P : : : 0099 00...99 0099 The ON duration of a DTMF signal that is sent to the line is Px20 (msec) The OFF duration between DTMF signals that are sent to the line is Rx20 (msec) After the last DTMF ON duration, the waiting duration (the duration until SENDING COMPLETE message is sent) before sending the tones to the lines is Sx20 (msec) The amplitude of a DTMF signal that is sent to the line is Tx20 (mV).

R S

0099

Default Value
P = 10, R = 10, S = 1, T = 99.

Notes
1. Please do not attempt to enter this program without consulting your authorized technical service. Otherwise your system can get out of order. 2. This program is important when EX200 (0/16C) cards are used in your system. These cards must produce CLIP during the first OFF period of ringing cadence of extension telephones. While CLIP is produced, the system requires 750 milliseconds before the first DTMF signal and 200 milliseconds after the last DTMF signal. Accordingly, it is recommended to enter the first two parameters of this program as 04. Simultaneously, the first OFF period of ringing cadence of extension cards need to be adjusted as 3.5 seconds from EEPROM tables of IDEA program.

Internal DTMF Signal Parameters:


Through this program, limits of DTMF tones generated by the telephones of users can be defined.

800085 P Q R S T
Parameters
P : 0112 The minimum amplitude of a DTMF signal that the system can detect is Px18.5 (mV)

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DS Series Programming Guide Q R S T


: : : : 0107 0307 0020 0010 The minimum ON duration of a DTMF signal that the system can detect is (Q+1) x6 + 10 (msec) The minimum interval between two DTMF digits is (R+1) x6 9 (msec) The minimum ON duration of #/* keys signal that the system can detect is (Q+1) x (S+1) x6 + 10 (msec) The minimum interval between #/* keys and DTMF digits is (R+1) x (T+1) x 6 9 (msec)

Default Value
P = 3, Q = 4, R = 7, S = 12, T = 0.

Notes
Please do not attempt to enter this program without consulting your authorized technical service. Otherwise your system can get out of order.

Tone Cadence Detection Activation:


Allows activating the tone cadence detection set by the Tone Cadence To Drop Lines program.

800086 02
When this code is entered the cadence is tried to be detected, otherwise no detection is made.

Tone Cadence To Drop Lines:


With this program, the cadence of the tone to be detected through the lines, when one of the parties hangs up his telephone in case of a line-line connection, is defined so that the lines can be dropped on time. The cadence definition is made for four different tone field. Also two different tones can be defined.

800087 P O1 F1 O2 F2 O3 F3 O4 F4

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DS Series Programming Guide

Parameters
P : : O1 F1 O2 F2 O3 F3 O4 F4 : : : : : : : : 6 7 Tone cadence definition 1 Tone cadence definition 2

First ON duration of the tone / 20 msec. First OFF duration of the tone / 20 msec. Second ON duration of the tone / 20 msec. Second OFF duration of the tone / 20 msec. Third ON duration of the tone / 20 msec. Third OFF duration of the tone / 20 msec. Fourth ON duration of the tone / 20 msec. Fourth OFF duration of the tone / 20 msec.

Default Value
O1, F1, O2, F2, O3, F3, F4= 010 & O4=030.

Notes
1. Example: If the cadence is 200 msec ON 200 msec OFF / 200 msec ON 200 msec OFF/ 200 msec ON 200 msec OFF / 600 ms ON 200 msec OFF then the code must be entered as: 800087 6 010 010 010 010 010 010 030 010 2. 3. After entering this program, 800086 coded program must be entered to activate the tone detection. If the cadence of the tone is not known in details then 800034 coded Tone Duration To Drop The Lines program can be used to define an average tone duration.

Modem Mode
This program allows activating modem mode on the system to which IDEA program will be connected in modem mode for the purpose of remote programming.

800090 P
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DS Series Programming Guide

Parameters:
P : : 0 1 Modem mode connection with the system cannot be established. Modem mode connection with the system can be established.

Default Value:
P=0

Ringback Tone Selection:


This program is used to change the frequency of the ringback tone heard when an extension is called.

800091 P
Parameters
P : : 0 1 The frequency of the ringback tone is 500 Hz. The frequency of the ringback tone is a combination of 375, 400 and 425 Hz.

Default Value
P = 0.

CLIP On Transferred Calls:


This program is used to display CLIP of the external callers on the telephone of the extensions connected to EX200 (0/16R) cards, when an external call is transferred to the extension.

800092 P
Parameters
P : : 0 1 Number of the external party is not displayed, only transferring extension number is displayed. Number of the external party is displayed together with the transferring extension number.

Default Value
P = 0.

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DS Series Programming Guide

Returning Screened Transfer:


This program is used to control returning of screened transfer calls to the transferring extension.

800093 P
Parameters
P : : 0 1 If the extension does not answer the transferred call, the call returns back to the transferring extension. If the extension does not answer the transferred call, the call is disconnected.

Default Value
P = 0.

UAC Table Ringing Extension:


This program is used to determine the extension that will ring for the calls to undefined numbers on digital lines.

800094 A
Parameters
A : The ringing extension of the calls for numbers that have not been assigned to a specific extension by the 800300-coded program.

Default Value
A = 1110.

Auto Attendant Calls In Records:


This program is used to determine whether missed calls coming through Auto Attendant lines are recorded or not.

800095 P

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DS Series Programming Guide

Parameters
P : : 0 1 The missed calls coming through Auto Attendant lines are not recorded. The missed calls coming through Auto Attendant lines are recorded.

Default Value
P = 0.

Default Value
The starting extension of these calls appear as D00 in the call records.

Non Answering Extension Ringing Duration for Incoming Calls:


This program is used to define how long a non-answering extensions telephone can ring in the incoming calls.

800096 P
Parameters
P : : : : 0 1 2 3 Ringing duration is 10 seconds Ringing duration is 23 seconds Ringing duration is 36 seconds Ringing duration is 49 seconds.

Default Value
P = 3 (12 ringing cadences).

Notes
After the programmed duration, the calling extension receives error tone or EVM messages if the called extension has the authority defined by the 801196-coded program.

Information of Caller ID on KTS Line:


With this program CLIP can be activated/deactivated on the LCDs of Karel telephones connected to serial data line of your system.

800097 P
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DS Series Programming Guide

Parameters
P : : 0 1 The number of calling party is seen on the LCD. The access code of the line is seen on the LCD.

Default Value
P=0

Notes
P = 1 is especially useful for discriminating external calls in the systems where external calls are parked and then transferred to different extensions frequently.

Incoming Calls for Undefined Numbers:


This program is used to decide whether the incoming calls through digital lines for undefined numbers should ring on the programmed extension or not. (The programming of the ringing extension is made by the 800094-coded program.).

800098 P
Parameters
P : : 0 1 The call does not ring on the programmed extension, it is disconnected The call rings on the programmed extension

Default Value
P = 1.

Internal Parallel Ringing


With this program, parallel ringing facility can also be activated for internal calls.

800099 P
Parameters
P : : 0 1 Parallel ringing is active only for external calls. Parallel ringing is active also for internal calls.

Default Value
P=0

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DS Series Programming Guide

Notes
When P = 1, incoming internal calls simultaneously ring on next 9 extensions of the PBX group.

Detection of DTMF A,B,C,D Tones:


This program is used to activate the detection of A, B, C and D tones by the system.

800100 P
Parameters
P : : 0 1 A, B, C and D tones cannot be detected A, B, C and D tones can be detected within 60 seconds after access to external line

Default Value
P=0

Notes
When anyone of A, B, C or D tones is detected, the starting time of the call will be determined as the time of receipt of tone.

Charging Unit on Network Mode Lines


This program has a special use for VoIP and network mode S2 lines between two DS series systems. When a remote forced account user uses the systems DISA line to make an external call, this program is used to calculate cost this call.

800101 P
Parameters
P : : 0115 00 The interval between each charging unit is P seconds. No charging unit is used.

Notes
12The system can make use of this facility only when recording of calls on network mode lines is activated by the 800029-coded programming facility. The scenario of a call where this program can be used is explained below in steps: a) An external party calls system A through a DISA line.

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DS Series Programming Guide


b) After reaching system A, external party activates Forced Account Coded facility. (The account has a predefined charging unit based control as well.) c) By Forced Account Code, the external party accesses a VoIP line or network mode PRI line. This line is connected to a remote DS series system. d) The remote DS series system has this charging unit definition and network mode calls are recorded on this remote system. e) Through this call, remote DS series system sends charging units to system A. f) System A uses these charging units to control the account codes limits. g) When the accounts limit has all been used, the call is disconnected.

Deleting External Numbers Table


The entire External Numbers Table can be deleted by this code.

800410
Notes
External Numbers table can be defined on IDEA program for the following applications: a) b) For incoming calls, the ringing extension can be decided according to the number of calling party. For outgoing calls, Centrex exchanges can be called.

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DS Series Programming Guide

IV. EXTENSION PROGRAMS


Intrusion Authority Level:
This program defines authority levels determining whether a phone conversation can be intruded in, in case the called extension is busy.

801100 A P 802100 A1 A2 P
Parameters
A A1 A2 P : : : : The extension access code

Singular program Group program

For group programming, the number of the first extension in the group For group programming, the number of the last extension in the group 0..7 Authority level

Default Value
P = 0 for all extensions

Notes
1. Extensions can intrude in conversations of extensions with lower authority levels only. As the only exception, extensions with intrusion authority level 7 can intrude each other. When extensions with intrusion authority level 7 access a line selectively, they can activate intrusion if the line is busy. Extensions with the intrusion authority level 5 or more can make use of the Busy Line Drop feature with the code 798. When an extension that has activated Do Not Disturb feature is called by another extension with a higher intrusion authority level, the Do Not Disturb feature does not function. When an extension calls another one with lower intrusion authority level, the telephone of the called extension rings with a different cadence.

2. 3. 4.

5.

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DS Series Programming Guide

Line Access Authority Level:


This program determine whether an extension will be granted with the call permission according to type of the calls. Since the program can be entered separately in night and day modes, the authority levels can be defined differently for night and day.

801101 A P {T} 802101 A1 A2 P {T}


Parameters
A A1 A2 P : : : : : : : : : : T : The extension access code

Singular program Group program

For group programming, the number of the first extension in the group For group programming, the number of the last extension in the group 0 1 2 3 4 5 6 4,5,6,7,8 Only intercom calls are permitted. Intercom, local and restricted common pool calls are permitted. Intercom, local, long distance and restricted common pool calls are permitted. Intercom, local, long distance, international and all common pool calls are permitted. Intercom and all common pool calls are permitted. Intercom, local and all common pool calls are permitted. Extension cannot call the numbers in the region specified with the line authority table. The values that can be entered in order to determine the restricted or permitted numbers defined by the Line Call Restricted Prefix Table (800 040) and the Line Call Permitted Prefix Table (800 041). (That parameter can be entered only when the value of the parameter P is 6.)

Default Value
All extensions have 0 authority level.

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DS Series Programming Guide

Notes
1. 2. Extensions with restricted common pool authority levels are permitted to call common pool numbers that are only within their authority levels. The basic line call authority levels of the extensions are defined for the values of the parameter P in the range 1 to 5. Some additional permissions or restrictions can also be defined by setting P to 6. As an example, assume that the following programs are entered: 801 101 1113 2 801 101 1113 6 7 800 040 7 12* 800 041 7 0090 Information about the last two codes were presented in previous pages. In that case, the extension 1113 can call long distance numbers and the numbers starting with 0090; however, he cannot call the ones starting with 12.

Extension Line Access Group :


This program defines extension groups in order to allocate determined lines to those groups.

801102 A G 802102 A1 A2 G
Parameters
A A1 A2 G : : : The extension access code

Singular program Group program

For group programming, the number of the first extension in the group For group programming, the number of the last extension in the group The group number. Extension can access any line.

: 00..32 : 00

Default Value
01 for all extensions.

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DS Series Programming Guide

Notes
1. The extension group program operates in connection with the Line Matching program with the code 801202. The Line access group is valid for line access administration of any kind. Extensions can access lines allocated to the access group defined here by the Line Access Group program only.

2.

Call Time-Out:
This program controls the duration for which an extension can talk during the outgoing line calls.

801103 A T1 T2 802103 A1 A2 T1 T2
Parameters
A A1 A2 T1 : : : : : The extension access code

Singular program Group program

For group programming, the number of the first extension in the group For group programming, the number of the last extension in the group Conversation duration in (002..250) x 10 seconds for the calls started by the extension. 000 : No duration limit for conversations Conversation duration in (002..250) x 10 seconds for the calls coming to the extension. 000 : No duration limit for conversations

T
2

Default Value
T1 and T2 = 000 for all extensions.

Notes
1. While this program is active, whenever an extension with number A has any line call, the conversation is automatically terminated at the end of period T1 / T2.

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DS Series Programming Guide


2. The extension is warned by a short tone 15 seconds prior to termination of the conversation.

*, # Keys / Hook Flash Authority:


This program controls whether extensions use the keys * / # and make hook flash.

801104 A P T 802104 A1 A2 P T
Parameters
A A1 A2 P : : : : : T : : The extension access code

Singular program Group program

For group programming, the number of the first extension in the group For group programming, the number of the last extension in the group 0 1 0 1 Extension cannot use * / # keys Extension can use * / # keys Extension can make hook flash Extension cannot make hook flash

Default Value
P = 0, T = 0 for all extensions.

Notes
1. For cases when * / # keys have to be used to take advantage of various CO exchange features that the system is connected to, or if it is not desired that an extension transfers calls by her/his telephones on/off switch then this program should be utilized. This program does not affect usage of function keys feature telephone sets connected to Karel serial data line such as transfer, flash. The number of extensions that can use their * / # keys per each rack is limited by the MF receiver chips on UTIL200 card of that rack. Since one MF receiver per extension, whose P parameter has been set as 1, is allocated throughout the conversation, the number of extensions in the system with

2. 3.

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DS Series Programming Guide


parameter P has been defined as 1 should be determined by considering that situation and traffic load in the overall system. 4. 5. Usage of the parameter P affects only extensions with DTMF telephone set. The DTMF channels allocated to the extensions whose P parameters has been set as 0 are disconnected by the system 20 seconds after those extensions dial last DTMF number. Those extensions cannot take advantage of various system features such as Intrusion, Busy Extension Signalling, Call Back, 20 seconds after they have dialed last DTMF number.

Voice Mail Leave/ Lock Authority:


This program sets permission status whether an extension can leave a voice mail message or lock messages left for her/him.

801105 A P T 802105 A1 A2 P T
Parameters
A A1 A2 P : : : : : T : : The extension access code

Singular program Group program

For group programming, the number of the first extension in the group For group programming, the number of the last extension in the group 0 1 0 1 Extension cannot leave message. Extension can leave message. Extension cannot lock messages. Extension can lock messages.

Default Value
P = 1, T=0 for all extensions.

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DS Series Programming Guide

Hotel Room Access Permission:


This program sets the permission status for an extension to call hotel rooms.

801106 A P 802106 A1 A2 P
Parameters
A A1 A2 P : : : : : The extension access code

Singular program Group program

For group programming, the number of the first extension in the group For group programming, the number of the last extension in the group 0 1 Extension can call hotel rooms. Extension cannot call hotel rooms.

Default Value
P = 0 for all extensions.

Notes
1. 2. The operator can call any hotel room and this cannot be modified. The extensions with hotel room call permission can also take advantage of the Meet Me feature.

Call Pick Up Authority:


801107 A P T 802107 A1 A2 P T
Parameters
A A1 : : The extension access code For group programming, the number of the first extension in the group

Singular program Group program

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DS Series Programming Guide


A2 P : : : T : : For group programming, the number of the last extension in the group 0 1 0 1 The extension can pick up a call by the feature 82 or 5. The extension cannot pick up a call by the feature 82 or 5. Calls to the extension can be picked up by the feature 82 or 5. Calls to the extension cannot be picked up by the feature 82 or 5.

Default Value
P=0, T=0 for all extensions.

Follow Me Authority:
801108 A P 802108 A1 A2 P
Parameters
A A1 A2 P : : : : : The extension access code For group programming, the number of the first extension in the group For group programming, the number of the last extension in the group 0 1 The extension can forward calls that her/his telephone receives. The extension cannot forward calls that her/his telephone receives.

Singular program Group program

Default Value
P=0 for all extensions.

Notes
The permission given by this program is valid for all of Follow Me, Remote Follow Me and Follow Me No Answer features.

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DS Series Programming Guide

Call Back Authority:


801109 A P 802109 A1 A2 P
Parameters
A A1 A2 P : : : : : The extension access code For group programming, the number of the first extension in the group For group programming, the number of the last extension in the group 0 1 The extension can use the Call Back feature with the code 81. The extension cannot use the Call Back feature with the code 81.

Singular program Group program

Default Value
P=0 for all extensions.

Access Authority From DISA Line To An External Line:


801110 A P 802110 A1 A2 P
Parameters
A A1 A2 P : : : : : The extension access code For group programming, the number of the first extension in the group For group programming, the number of the last extension in the group 0 1 When the extension enters in a DISA Line, he can access the external line and he can make calls within the limits of her/his authority. When the extension enters in a DISA Line, he can access the external line, however, he can make calls only at the local external call authority level.

Singular program Group program

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DS Series Programming Guide

Default Value
P = 0 for all extensions.

Call Transfer Authority For Hot Line Users:


This program determines whether an extension, for whom Hot Line has been defined, can transfer calls.

801111 A P 802111 A1 A2 P
Parameters
A A1 A2 P : : : : : The extension access code

Singular program Group program

For group programming, the number of the first extension in the group For group programming, the number of the last extension in the group 0 1 The extension cannot transfer calls. The extension can transfer calls.

Default Value
P = 0 for all extensions.

Notes
An extension, for whom Hot Line has been defined, must also have the hook flash authority in order to transfer a call.

Incoming Call-Exempt Extension:


This program determines whether an extension can be called or not,

801112 A P 802112 A1 A2 P

Singular program Group program

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DS Series Programming Guide

Parameters
A A1 A2 P : : : : : The extension access code For group programming, the number of the first extension in the group For group programming, the number of the last extension in the group 0 1 The extension can be called. The extension cannot be called.

Default Value
P = 0 for all extensions.

Outgoing Call-Exempt Extension:


This program determines whether an extension can make calls or not.

801113 A P 802113 A1 A2 P
Parameters
A A1 A2 P : : : : : The extension access code

Singular program Group program

For group programming, the number of the first extension in the group For group programming, the number of the last extension in the group 0 1 The extension can make calls. The extension cannot make calls and receives error tone as soon as he lifts his handset.

Default Value
P = 0 for all extensions.

Notes
According to the mode at which the program is entered, different extensions can be controlled by this program for night and day modes.

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DS Series Programming Guide

Phone Lock In Internal Calls


This program lets you activate internal call lock on an extension according to the digits defined in Phone Lock Table.

801114 A P 802114 A1 A2 P
Parameters:
A A1 A2 P : : : : : The extension access code

Singular Program Group Program

For group programming, the number of the first extension in the group For group programming, the number of the last extension in the group 0 1 The internal calls are not locked by the digits defined in Phone Lock Table. The internal calls are also locked by the digits defined in Phone Lock Table.

Default Value:
P = 0 for all extensions.

Authorization To Call Every Extension


This program lets you give permission to an extension to call every other extension, even the ones that are marked as cannot be called by the 801112-coded programming facility.

801115 A P 802115 A1 A2 P
Parameters:
A A1 A2 : : : The extension access code

Singular Program Group Program

For group programming, the number of the first extension in the group For group programming, the number of the last extension in the group

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DS Series Programming Guide


P : : 0 1 The extension cannot call other extensions, which are marked as P = 1 by the 801112 coded program. The extension can call other extensions, which are marked as P = 1 by the 801112 coded program.

Default Value:
P = 0 for all extensions.

Authorization To Start Conference


This program lets you give permission to an extension to start a conference.

801116 A P 802116 A1 A2 P
Parameters:
A A1 A2 P : : : : : The extension access code

Singular Program Group Program

For group programming, the number of the first extension in the group For group programming, the number of the last extension in the group 0 1 The extension cannot start a conference. The extension can start a conference.

Default Value:
P = 0 for all extensions.

Permission To Receive Transferred External Calls


This program determines whether an external line can be transferred to an extension or not.

801117 A P 802117 A1 A2 P

Singular Program Group Program

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DS Series Programming Guide

Parameters:
A A1 A2 P : : : : : The extension access code For group programming, the number of the first extension in the group For group programming, the number of the last extension in the group 0 1 External lines can be transferred to the extension. External lines cannot be transferred to the extension.

Default Value:
P = 0 for all extensions.

Notes:
1. 2. If an extension wants to transfer a line for an extension marked with P=1, then the line is automatically parked. Only external lines that are working in normal mode cannot be transferred to extensions marked with P=1. External lines working in network mode can be transferred.

PLC Mode Authorities:


This program is used to give authority to extensions in order to activate some facilities.

801118 A P R S 802118 A1 A2 P R S
Parameters
A A1 A2 P : : : : : R : The extension access code

Singular program Group program

For group programming, the number of the first extension in the group For group programming, the number of the last extension in the group 0 1 0 Extension cannot activate Break-In. Extension can activate Break-In. Extension cannot activate Cut-In, in other words he cannot terminate ongoing conversation of the extension that he intruded.

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DS Series Programming Guide


: S : : 1 0 1 Extension can activate Cut-In. Extension cannot activate Step-By-Step, in other words he cannot switch between systems using access codes of PLC or PRI lines. Extension can activate Step-By-Step.

Default Value
P = 0, R = 0 and S = 0 for all extensions.

Notes
1. 2. The authorities given by the program can only be used when PLC mode is active on the system. The extensions have to have the authority to use their * and # keys in order to activate Break-In and Cut-In.

Automatic Password:
A password that belongs to an extension can be changed automatically as 9999 through this program.

801120 A 802120 A1 A2
Parameters
A A1 A2 : : : The extension access code

Singular program Group program

For group programming, the number of the first extension in the group For group programming, the number of the last extension in the group

Notes
If any extension in the system forgets her/his password, the password can be automatically changed to 9999 by this program.

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DS Series Programming Guide

Call Record-Exempt Extension:


This program discards calls of a certain extension from the call records. That feature is especially useful if the extension is connected to another system via an exchange-exchange connection, or if the external calls of the extension must remain confidential.

801121 A P 802121 A1 A2 P
Parameters
A A1 A2 P : : : : : The extension access code

Singular program Group program

For group programming, the number of the first extension in the group For group programming, the number of the last extension in the group 0 1 Calls of the extension appear in call records. Calls of the extension does not appear in call records.

Default Value
P = 0 for all extensions.

Pager Code:
This program defines a permanent code for the extensions pager as an extension parameter. The extension can activate the pager after the definition of that code.

801122 A P
Parameters
A P : : : The extension access code 000 001..999 The extension does not have a pager The permanent code of the extensions pager.

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DS Series Programming Guide

Default Value
P = 000 for all extensions.

Notes
Since the permanent code of the extensions pager is an extension parameter, extensions whose physical address have changed can continue using their pagers.

The Language Of The System Messages:


801123 A P 802123 A1 A2 P
Parameters
A A1 A2 P : : : : : The extension access code For group programming, the number of the first extension in the group For group programming, the number of the last extension in the group 0 1 The system messages are announced in the 1st language. The system messages are announced in the 2nd language.

Singular program Group program

Default Value
P = 0 for all extensions.

Voice Mail Warning:


801124 A P 802124 A1 A2 P
Parameters
A A1 : : The extension access code For group programming, the number of the first extension in the group

Singular program Group program

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DS Series Programming Guide


A2 P : : : For group programming, the number of the last extension in the group 0 1 When there is a new voice mail message, the extension telephone rings once in every 10 minutes. When there is a new voice mail message, the extension telephone does not ring at all.

Default Value
P = 0 for all extensions.

Date/Time Info With Voice Mail:


801125 A P 802125 A1 A2 P
Parameters
A A1 A2 P : : : : : The extension access code For group programming, the number of the first extension in the group For group programming, the number of the last extension in the group 0 1 Before listening to voice mail messages, the extension hears date & time of the left message. Before listening to voice mail messages, the extension does not hear date & time of the lest message.

Singular program Group program

Default Value
P = 0 for all extensions.

Information Of Caller ID
With this program CLIP can be activated/deactivated on rural, ISDN BRI and digital extensions.

801126 A P 802126 A1 A2 P

Singular Program Group Program


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Parameters:
A A1 A2 P : : : : : The extension access code. For group programming, the number of the first extension in the group For group programming, the number of the last extension in the group 0 1 CLIP is activated. The extension can see the number of the calling party. CLIP is deactivated. The extension can not see the number of the calling party.

Default Value:
P=0 for all extensions.

Message Announcement To An Extension


This program defines a message that will be played to a specific extension when he lifts his handset.

801127 A P 802127 A1 A2 P
Parameters:
A A1 A2 P : : : : : The extension access code.

Singular Program Group Program

For group programming, the number of the first extension in the group For group programming, the number of the last extension in the group 001.127 000 The box number of the message to be played to the specified extension. No message is played.

Default Value:
P=000 for all extensions.

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Message Waiting Lamp


This program lets you use the Message Waiting Lamp in different types of telephones, in case the user has new voice messages or activated Message Waiting On The Operator facility.

801128 A P 802128 A1 A2 P
Parameters:
A A1 A2 P : : : : : : The extension access code

Singular Program Group Program

For group programming, the number of the first extension in the group For group programming, the number of the last extension in the group 0 1 2 The telephone does not have a Message Waiting Lamp. The telephone rings for 7 seconds and the Message Waiting Lamp turns ON simultaneously. The telephone rings for 7 seconds and the Message Waiting Lamp turns ON simultaneously. This telephone is special model with specific circuitry and its Message Waiting Lamp can function when it is connected to EX200 (0/16R) card. The telephone rings and the Message Waiting Lamp turns ON simultaneously for a short while in each 5 seconds.

Default Value:
P = 0 for all extensions.

Toll Account:
This program can be used to activate GPBX accounts of extensions in order to be used during external calls.

801129 A P 802129 A1 A2 P

Singular program Group program


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Parameters
A A1 A2 P : : : : : The extension access code For group programming, the number of the first extension in the group For group programming, the number of the last extension in the group 0 1 The extension does not have a toll account. GPBX account of the extension defined by R = 3 value of 801199coded programming facility is also valid when GPBX is deactivated.

Default Value
P = 0 for all extensions.

Notes
1. This code is not defining a new account. It just enables use of GPBX account of the extension defined by R = 3 value of 801199-coded programming facility even when GPBX is deactivate. If the number of pulses gets zero during an ongoing conversation, the extension hears a warning tone and the call is disconnected 3 seconds after this warning tone.

2.

Polarity Reversal On Rural Extensions :


This program is used to activate the facility of polarity reversal on rural extensions.

801130 A P 802130 A1 A2 P
Parameters
A A1 A2 P : : : : The extension access code

Singular program Group program

For group programming, the number of the first extension in the group For group programming, the number of the last extension in the group 0 The polarity reversal facility is not activated

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: 1 The polarity is reversed when the called party answers and terminates the call

Default Value
P = 0 for all extensions.

Notes
1. 2. The software of EX200 (0/16R) must be AAL or better in order to have this facility working. The system must be programmed (by the 800011-coded programming facility) to produce error tone at the end of conversation so that polarity can be reversed when the called party hangs up.

CLIP Format On EX200 (0/16C) Extensions :


This program is used to set the format of the produced calling party number.

801131 A P 802131 A1 A2 P
Parameters
A A1 A2 P : : : : : The extension access code

Singular program Group program

For group programming, the number of the first extension in the group For group programming, the number of the last extension in the group 0 1 FSK format is used DTMF format is used

Default Value
P = 0 for all extensions.

Notes
As the CLIP functionality of EX200 (0/16) cards is available only with DS200 systems, this program does not have any affect on DS200S and DS200M systems.

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Guest-Personnel / Fax Selection:


This program defines an extension as either a hotel guest or hotel personnel. Additionally, fax extension to be used via VoIP lines is defined by this program.

801140 A P Q 802140 A1 A2 P Q
Parameters
A A1 A2 P : : : : : The extension access code

Singular program Group program

For group programming, the number of the first extension in the group For group programming, the number of the last extension in the group 0 1 0 1 The extension is defined as guest. The extension is defined as one of the personnel. The extension is not marked as fax. The extension is marked as fax.

: :

Default Value
P = 0 and Q = 0 for all extensions.

Notes
1. 2. Parameter P is used during commissioning. The commissioning is based on the identity of the extension and differs according to it. If there is fax reception over VoIP lines, then Q parameter must be activated for the extensions to which fax machines are connected.

Hot Line:
This program enables an extension to do the following operations as soon as picking up the handset or following a 4-second delay, by defining a hot line: 12Calling another extension Accessing any idle line

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3Accessing a certain line

801141 A P T
Parameters
A P : : : : T : : The extension access code (except the operator) 1 + extension no / line no 9 0 1 0 The value following 1 is number of the extension or the line that that will be called. Any idle line is accessed. The hot line is cancelled. The hot line operates after a 4-second delay. The hot line operates as soon as the handset is lifted.

Default Value
P = 0 for all extensions.

Notes
1. 2. 3. 4. The extensions, for whom a hot line is defined, are provided with the feature of calling another extension or an external number without dialing. If the extension is a hotel guest, the delay becomes 15 seconds for T=1. Hot line cannot be allocated to the operator or to the system supervisor. If a delayed hot line has been allocated to an extension, then that extension can dial any code within 4-second delay period. However, if no such action takes place, then the hot line connection is done in that case.

Direct-Call Hot Line :


This program enables the extension to call one of the numbers stored in fields 997, 998 and 999 in the common pool memory, in case of an emergency.

801141 A P

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Parameters
A P : : : : : The extension access code (except the operator) 3 4 5 0 The number in the field 997 of the common pool is directly called. The number in the field 998 of the common pool is directly called. The number in the field 999 of the common pool is directly called. Direct-call hot line is cancelled.

Default Value :
P = 0 for all extensions.

Notes
1. 2. Direct-call hot line cannot be allocated to the operator or to the system supervisor. For P=3,4,5, even if all lines are busy when the extension has lifted the handset, the system drops one of those lines and allocates it to the Direct-call hot line extension.

Hotel Room Definition:


An extension is defined as a hotel guest through this program. Such an extension cannot make use of the features given in the list in Notes section.

801142 A P 802142 A1 A2 P
Parameters
A A1 A2 P : : : : : The extension access code

Singular program Group program

For group programming, the number of the first extension in the group For group programming, the number of the last extension in the group 0 1 Not hotel room Hotel room

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Default Value:
P = 0 for all extensions.

Notes
1. An extension defined as hotel guest cannot make use of the following features: a) b) c) d) e) f) g) h) i) j) 2. Password definition, password update, locking telephone, calling from a locked telephone. Making entries to the private pool, making calls from the common pool, making calls from the private pool, redialling the last number. Auto-dial (Last number, Private Pool, Common Pool) Call back Intrusion Selective call pick up, group call pick up. Do not disturb Background music Parked call retrieve. Follow me, remote follow me.

An extension defined as hotel guest can call all other extensions, including other hotel guests. However, that extension can be called only by the operator, another extension with hotel room call authority or another hotel room. No hotel guests have the authority to use * / # keys by default. However, they are enabled to use their * / # keys by 801104 coded program. ISDN BRI and digital extensions cannot be defined as hotel room extensions.

3.

4.

Local Extension:
An extension defined as local extension can automatically activate some features without dialing by making assignments to number keys on her/his telephone, as well as he can make one-touch dialing.

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801143 A P 802143 A1 A2 P
Parameters
A A1 A2 P : : : : : The extension access code

Singular program Group program

For group programming, the number of the first extension in the group For group programming, the number of the last extension in the group 0 1 Not local extension Local extension

Default Value
P = 0 for all extensions.

Notes
The extensions marked as local can make one-touch operations. The private pools of the related extension is used for this feature. The internal or external number in the memory field of the private pool, corresponding to the key pressed by the extension, is called or the requested service is fulfilled. No program can be assigned to the key 0. If the entry to the private pool will be done through telephone of the extension, then this should be done before the extension is marked as local. Warning: 123Local extensions must not be allowed to use * / # keys, together with their hook switches to make hook flash. An extension must not be defined as both local and hot line. If the local extension telephone is a Karel proprietary telephone, the function keys are not used.

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Extension PBX Group:


This program defines groups for extensions, in order to provide them with various features to take advantage of. The extensions can make use of the features listed below, when they are included in such groups called PBX group: 12Extensions of the same PBX group can answer each others ringing telephones by making use of the feature PBX Group Call Pick Up. If A and B are in the same PBX group, when the extension A receives a call request while he is busy or the request has not yet been answered after the telephone rang three times, the call request is forwarded to the extension B. Extensions in the same PBX group can activate the Parallel Extensions feature. Hence, when one of the extensions in the PBX group receives a call request, the telephones of the first four extensions in the group will ring simultaneously.

3-

801160 A B
Parameters
A B : : The access code of the extension to be included in the PBX group. The access code of the extension following the extension to be included in the PBX group.

Cancellation
801160 A A

Default Value
No extension PBX group has been defined.

Notes
1. 2. According to the mode at which the program is entered, different PBX groups for night and day modes can be defined separately. By entering that code more than once, at most 60 extensions can be included in a PBX group. Here, it is essentially important that the entered extensions must form a chain. Therefore, the last member of the group must be forwarded to the first member. If that condition is not fulfilled, then that feature of the exchange may not fully satisfy customers and problems may occur.

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Example : If extensions with numbers 1112, 1113 and 1114 are to be included in the same PBX group, the following programs should be entered: 801 160 1112 1113, 801160 1113 1114, 801 160 1114 1112 3. In order to discard an extension from the PBX group, the program 801 160 A A should be entered, where A is the extension access code, and the chain should be preserved. The previous and the next extensions in the group must be related with the code 801 160. Example : Let us assume that the codes 801 160 1112 1113, 801 160 1113 1114, 801 160 1114 1115 and 801 160 1115 1112 have been entered for a PBX group. In that case, the following codes must be entered in order to discard 1114 from the PBX group: 801 160 1114 1114 801 160 1113 1115 4. In order to cancel all of a PBX group, each and every member of the group must be discarded separately one by one.

Uniform Call Distribution Among Extensions:


This program distributes incoming external call requests for an extension in a PBX group uniformly to the other members of the group.

801161 A P 802161 A1 A2 P
Parameters
A A1 A2 P : : : : The extension access code

Singular program Group program

For group programming, the number of the first extension in the group For group programming, the number of the last extension in the group 0 Incoming external call requests for the extension are not distributed uniformly within the PBX group and those requests always ring the telephone of the extension A. Incoming external call requests for the extension are distributed uniformly within the extensions PBX group.

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Default Value
P = 0 for all extensions.

Notes
Example: Suppose that aaa, bbb, ccc and aaa constitute a PBX group. External call requests ring telephone of the extension aaa. In that case, if 801161 aaa 1 is entered, the first external call request rings at the extension aaa. If the call is answered, then the second request rings at the extension bbb. Whenever a call request is answered by an extension in the group, the ring turn passes to the next member of the group. Normal PBX operation is not affected by that feature.

Voice Mail Message Leave Authority:


This program determines, when an extension is called through ACD or DISA line, whether the caller will be granted with the permission to leave message for that extension.

801162 A P 802162 A1 A2 P
Parameters
A A1 A2 P : : : : : The extension access code

Singular program Group program

For group programming, the number of the first extension in the group For group programming, the number of the last extension in the group 0 1 Caller can leave message. Caller cannot leave message.

Default Value
P = 0 for all extensions.

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Inaccessible Extension Through DISA / ACD Line:


801163 A P 802163 A1 A2 P
Parameters
A A1 A2 P : : : : : The extension access code For group programming, the number of the first extension in the group For group programming, the number of the last extension in the group 0 1 The extension can be called through DISA /Auto Attendant line. The extension cannot be called through DISA / Auto Attendant line.

Singular program Group program

Default Value
P = 0 for all extensions.

Notes
According to the mode at which the program is entered, different extensions can be controlled by this program for night and day modes.

Line Drop Exempt Extension:


801164 A P 802164 A1 A2 P
Parameters
A A1 A2 P : : : : The extension access code For group programming, the number of the first extension in the group For group programming, the number of the last extension in the group 0 During a line call, another extension can drop the line through the feature with code 798.

Singular program Group program

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: 1 During a line call, another extension cannot drop the line through the feature with code 798.

Default Value
P = 0 for all extensions.

Busy Extension Signalling Exempt Extension:


801165 A P 802165 A1 A2 P
Parameters
A A1 A2 P : : : : : The extension access code For group programming, the number of the first extension in the group For group programming, the number of the last extension in the group 0 1 Other extensions can warn the extension through ear while he is busy. Other extensions cannot warn the extension through ear while he is busy.

Singular program Group program

Default Value
P = 0 for all extensions

Extended Secretary Group:


Thanks to this program, the extensions who have been defined as in the same extended secretary group can call each other directly, in case they have activated Follow Me Secretary Mode facility. The forwarding does not work for the calls among themselves. Three groups can be defined for that purpose.

801166 A P 802166 A1 A2 P

Singular program Group program

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Parameters
A A1 A2 P : : : : : The extension access code For group programming, the number of the first extension in the group For group programming, the number of the last extension in the group 1, 2, 3 0 Extended secretary group number The extension does not belong to any group. Normal operation mode.

Default Value
P = 0 for all extensions.

Notes
1. 2. 3. When an extension, which belongs to a group other than 0, calls another extension, the telephone rings with a different cadence. Only the extensions that belong to a group other than 0 can activate Follow Me Secretary Mode facility. Depending on programming, extensions from different groups can be allowed to call each other directly even when they have activated Follow Me Secretary Mode facility. (For more details, see Intrusion Authority In Extended Secretary Mode program.)

ACD Parameters:
The extension parameters in external automatic call distributor operation can be programmed through this facility.

801167 A P 802167 A1 A2 P
Parameters
A A1 A2 : : : The extension access code

Singular program Group program

For group programming, the number of the first extension in the group For group programming, the number of the last extension in the group

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P : : : : 01 00 11 10 ACD is connected to the extension. ACD is not connected to the extension. The extension has the authority to forward his telephone to ACD. The extension does not have the authority to forward his telephone to ACD.

Default Value
P = 00 and 10 for all extensions.

Notes
1. 2. The extensions that are connected to ACD should be included in a PBX group. For example: Extensions aaa, bbb, ccc and ddd are connected to ACD: a) b) c) d) aaa, bbb, ccc and ddd are included in a PBX group. aaa is marked as the first extension connected to ACD by the 800012 coded facility. By activating the 801167 coded program by the parameter value 01; bbb, ccc and ddd are marked as the other extensions connected to ACD. By activating the 801167 coded program by the parameter value 11, authority is given to extensions that want to take benefits of ACD (like call forwarding on busy or no answer).

ISDN Fax Selection:


ISDN BRI extensions connected to fax servers can be marked by this program.

801168 A P 802168 A1 A2 P
Parameters
A A1 : : The extension access code

Singular program Group program

For group programming, the number of the first extension in the group

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A2 P : : : For group programming, the number of the last extension in the group 0 1 Fax server is not connected to the extension. Fax server is connected to the extension.

Default Value
P = 0 for all extensions.

Notes
This program should be activated so that called number information coming from the ISDN line can be sent to the ISDN BRI extension connected to the fax server.

Call Pick Up Group:


This program defines groups for extensions who can pick up their calls by pressing 5.

801169 A B
Parameters
A B : : The access code of the extension to be included in the Call Pick Up group. The access code of the extension following the extension to be included in the Call Pick Up group.

Cancellation
801169 A A

Default Value
No call pick up group has been defined.

Notes
1. 2. According to the mode at which the program is entered, different call pick up groups for night and day modes can be defined separately. By entering that code more than once, extensions in desired number can be included in a call pick up group. Here, it is essentially important that the entered extensions must form a chain. Therefore, the last member of the group must be forwarded to the first member. If that condition is not fulfilled,

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then that feature of the exchange may not fully satisfy customers and problems may occur. Example : If extensions with numbers 1112, 1113 and 1114 are to be included in the same call pick up group, the following programs should be entered: 801 169 1112 1113, 801169 1113 1114, 801 169 1114 1112 3. In order to discard an extension from the call pick up group, the program 801 169 A A should be entered, where A is the extension access code, and the chain should be preserved. The previous and the next extensions in the group must be related with the code 801 169. Example : Let us assume that the codes 801 169 1112 1113, 801 169 1113 1114, 801 169 1114 1115 and 801 169 1115 1112 have been entered for a call pick up group. In that case, the following codes must be entered in order to discard 1114 from the group: 801 169 1114 1114 801 169 1113 1115 4. 5. In order to cancel all of a call pick up group, each and every member of the group must be discarded separately one by one. An extension can be a member of only one call pick up group.

PBX Group Parameters On Extension Basis:


Set the values of call forwarding parameters in the PBX groups on extension basis.

801170 A P R S T 802170 A1 A2 P R S T
Parameters
A A1 A2 P : : : : The extension access code

Singular program Group program

For group programming, the number of the first extension in the group For group programming, the number of the last extension in the group 0 When a line call request is not answered, call transfer to the PBX group does not take place.

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: R : : S : : T : : 1 0 1 0 1 0 1 When a line call request is not answered, call transfer to the PBX group takes place. When an internal call request is not answered, call transfer to the PBX group does not take place. When an internal call request is not answered, call transfer to the PBX group takes place. If the call request is from the line and the extension is busy, call transfer to the PBX group does not take place. If the call request is from the line and the extension is busy, call transfer to the PBX group takes place. When an extension calls another and if the called extension is busy, call transfer to the PBX group does not take place. When an extension calls another and if the called extension is busy, call transfer to the PBX group takes place.

Default Value
P=1, R=1, S=1, T=1.

PBX Group Parameters On PBX Group Basis:


Set the values of call forwarding parameters in the PBX groups on PBX group basis.

801171 A P R S T
Parameters
A A1 A2 P : : : : : The access code of the first extension of the PBX group. For group programming, the number of the first extension of the first PBX group. For group programming, the number of the last extension of the last group. 0 1 When a line call request is not answered, call transfer to the PBX group does not take place. When a line call request is not answered, call transfer to the PBX group takes place.

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R : : S : : T : : 0 1 0 1 0 1 When an internal call request is not answered, call transfer to the PBX group does not take place. When an internal call request is not answered, call transfer to the PBX group takes place. If the call request is from the line and the extension is busy, call transfer to the PBX group does not take place. If the call request is from the line and the extension is busy, call transfer to the PBX group takes place. When an extension calls another and if the called extension is busy, call transfer to the PBX group does not take place. When an extension calls another and if the called extension is busy, call transfer to the PBX group takes place.

Default Value
P=1, R=1, S=1, T=1.

Parallel Caller ID In PBX Groups


This program lets you activate simultaneous presentation of number of the calling party on the displays of all extensions included in a PBX group.

801172 A P 802172 A1 A2 P
Parameters:
A A1 A2 P : : : : The extension access code

Singular Program Group Program

For group programming, the number of the first extension in the PBX group. For group programming, the number of the last extension in the PBX group. 0 When there is an incoming call to any of the extensions in a PBX group, the number of this incoming party is not presented to the other extensions. When an extension in a PBX group is ringing, the number of the calling party is presented to the other extensions in the PBX group.

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Default Value:
P = 0 for all PBX groups.

Virtual Extension Address:


This program defines the point through which each virtual extension is connected to the system. This definition is required in order not to face any problems in accessing virtual extensions.

801173 P R 802173 P1 P2 R
Parameters
P P1 P2 R : : : : Virtual extension access number

Singular program Group program

For group programming, the number of the first virtual extension in the group For group programming, the number of the last virtual extension in the group 000255 The index number.

Default Value
R = 0 for all virtual extensions.

Notes
The value entered by parameter R is the index number defined for the ports by the 800045 coded programming facility.

Digital/ISDN BRI Extension Display Message Language:


This program selects the language of some of the display messages on digital and ISDN BRI extensions.

801174 A P 802174 A1 A2 P

Singular program Group program

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Parameters
A A1 A2 P : : : : : The extension access code For group programming, the number of the first extension in the group For group programming, the number of the last extension in the group 0 1 Messages are in Turkish. Messages are in English.

Default Value
P = 0 for all extensions.

Notes
1. The display messages appear in the following cases with the given format: a) b) c) d) e) f) g) 2. If the called extension is busy: BUSY_extension access code_the access code of extension/line that is talking to the called extension If the called extension has left his telephone off-hook: FAULTY EXT._extension access code If 800070 1 is active on the system and called extension has activated Do Not Disturb facility: EXT DND_extension access code If there is an incoming internal call when there are 4 active calls: EXT_ extension access code If there is an incoming external call when there are 4 active calls: LINE_line access code In order to show the number of new incoming calls when there are 4 active calls: IN QUEUE_number of new incoming calls If an erroneous operation has been made: ERROR

The language of the messages that appear in the following cases are programmed through EEPROM settings of digital/ISDN BRI extension cards. (Please see IDEA Guide for detailed information.) a) b) If the dialled number does not exist in the numbering plan of the system. If the MSN number of the extension is wrong.

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c) When the dialled code is accepted by the system as activation of a feature.

System Message With Voice Mail :


This program is used to decide whether the extension will hear system messages from EVM200 upon certain operations.

801175 A P 802175 A1 A2 P
Parameters
A A1 A2 P : : : : : The extension access code

Singular program Group program

For group programming, the number of the first extension in the group For group programming, the number of the last extension in the group 0 1 Extension do not hear system messages Extension hear system messages

Default Value
P = 1 for all extensions.

Permission To Call Extension With Voice Mail Forwarding :


This program is used to define the extensions that can use Voice Mail facilities, when they call extensions with the authority given by 801196-coded program.

801176 A P 802176 A1 A2 P

Singular program Group program

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Parameters
A A1 A2 P : : : : : The extension access code For group programming, the number of the first extension in the group For group programming, the number of the last extension in the group 0 1 When an extension, which has the authority defined by 801196-coded program is called, busy or ring back tone is heard. When an extension, which has the authority defined by 801196-coded program is called, no answer or busy message is heard.

Default Value
P = 0 for all extensions.

Call Pick Up Method


This program is used to define the method to pick up the call of an extension that belongs to the same call pick up group.

801177 A P 802177 A1 A2 P
Parameters
A A1 A2 P : : : : : The extension access code

Singular program Group program

For group programming, the number of the first extension in the group For group programming, the number of the last extension in the group 0 1 The extension picks up the calls by pressing 5. The extension picks up the calls automatically after lifting handset.

Default Value
P=0

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Tenant Group
This program is used to define groups of extensions so that mutual accesses between group members are prohibited.

801178 A P 802178 A1 A2 P
Parameters
A A1 A2 P : : : : The extension access code

Singular program Group program

For group programming, the number of the first extension in the group For group programming, the number of the last extension in the group 0031 Group number.

Default Value
P=0

Notes
12Extensions in group 00 can call all other extensions. Extensions in a group different than 00 can call their own group members and members from group 00.

Voice Mail Busy/No Answer :


This program is used to define the ports who have authorization to use voice mail when they are not answering or when they are busy.

801196 P Q 802196 P1 P2 Q

Singular program Group program

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Parameters
P P1 P2 Q : : : : : The extension/line access code For group programming, the number of the first extension/line in the group For group programming, the number of the last extension/line in the group 0 1 The port cannot use voice mail The port can use voice mail

Default Value
Q = 0 for all ports.

Notes
1. 2. This program cannot be used for E&M lines. The system is using specific ACD menus for this program: a) b) c) d) For internal calls, if the called extension is busy, then ACD menu 4 is used. For internal calls, if the called extension is not answering in 12 ringing periods, then ACD menu 6 is used. For calls to extensions of another exchange through a network connection (VoIP or PRI), if the called extension is busy, then ACD menu 5 is used. For calls to extensions of another exchange through a network connection (VoIP or PRI), if the called extension is not answering in 12 ringing periods, then ACD menu 7 is used.

3. 4.

The callers can press 6 to leave a message to the called extension. Once this program is used to give permission to ports, the system will start using ACD menus. In other words, it will no longer be possible to use these ACD menus for the regular calls through Auto Attendant lines.

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Example:

Standard operation (801196-coded authority is not used): If there is a call for E1_A or E2_A from PSTN line PSTN_A , standard menus 14 and 15 are used for no answer and busy cases. If there is a call for E1_B or E2_B from PSTN line PSTN_A, standard menus 11 and 12 of first system are used for no answer and busy cases. If E1_A calls E2_A and if E2_A has authority, menus 4 and 6 are used for busy and no answer cases. T_A is marked to have the authority. If E1_A calls, E1_B:

Operation of 801196-coded authority:


-

If E1_B has authority by programming in second system, then menus 4 and 6 of second system are used for busy and no answer cases. If E1_B does not have authority by programming in second system, then menus 5 and 7 of first system are used for busy and no answer cases.

DTMF Duration:
This program can be used the minimum level that the system can detect for DTMF signals produced by extension telephones or sent to external lines.

801197 P R 802197 P1 P2 R
Parameters
P P1 P2 R : : : : The extension or line access code

Singular program Group program

For group programming, the number of the first extension / line in the group For group programming, the number of the last extension / line in the group 07 The minium ON duration for DTMF signal is approximately (Rx6) + 10 msec.

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Default Value
R = 4 for all ports.

Toll Account Query:


It allows querying the current status of an extensions or lines account.

801198 P
Parameters
P : The extension or line access code.

Notes
1. 2. This facility can only be used when GPBX mode is activated. Once this code is dialled by the system supervisor, the number of currently used metering pulses and the account valid for the current month are sent to the LCD of his feature phone in the following format: 800198 | number of currently used metering pulses | the account valid for the current month

Toll Account:
It allows defining toll account for extensions and lines on a monthly basis.

801199 P Q R 802199 P1 P2 Q R
Parameters
P P1 P2 Q : : : : : The extension or line access code.

Singular program Group program

For group programming, number of the first extension or line in the group. For group programming, number of the last extension or line in the group. 0 1 Account for metering pulses used currently. Account for metering pulses used in the previous month.

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: 2 Account for metering pulses that can be used by the extension/on the line throughout the month, and that will be valid at the beginning of next month. Account for metering pulses that can be used until the end of the month. Number of metering pulses for the account entered by parameter Q.

: R :

3 00009999

Default Value
No accounts are defined for extensions and lines.

Notes
1. 2. This facility can only be used when GPBX mode is activated. By activating this code by Q=2, the main limit for number of metering pulses that can be used in a month is defined. This limit will be valid at the beginning of each month. By activating this code by Q=3, the number of metering pulses that can be used in that month can be defined. If all of this account for a line is used before the end of the month, then this line cannot be involved in external calls. If the account becomes zero during an ongoing conversation, then this call is terminated. 4. If the account of a line defined by entering Q=3 becomes zero before the end of the month and if there are other lines with account within the same PBX group, then the next calls will be established using these lines. The accounts defined by entering Q=2 and Q=3 may be different. The account defined by Q=3 is valid for that month; at the beginning of the next month the account defined by Q=2 will be valid. As the number of metering pulses in the account defined by Q=3 decrease during external calls, the number of metering pulses in the account is automatically written in the non-volatile memory 1 minute after each decrease in the account. As using values 0 and 1 of parameter Q will change the values that are automatically set, these values should not be used unless absolutely necessary.

3.

5.

6.

7.

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8. If Forced Account Coded Call feature is used when GPBX mode is activated, and if the account of the line becomes zero during the conversation; then the call is terminated after 3 seconds. If Forced Account Coded Call feature is used when GPBX mode is activated, the accounts of extensions are not affected, only the accounts of lines are subject to change.

9.

Gateway Mode For Digital/ISDN BRI Extensions:


This program activates gateway mode for digital/ISDN BRI extensions. The extensions in gateway mode have the right to select any one of 8 MSN numbers for their calls so that the calls are recorded as per the extension numbers they select. Those MSN numbers are the virtual extension access codes defined by the system supervisor. If gateway mode is not used, the extensions are always using their first MSN numbers.

800144 0 P R 800144 1 P1 P2 R
Parameters
P P1 P2 R : : : : :

Singular program Group program

4-digit physical address of the first port. For group programming, 4-digit physical address of the first port in the group For group programming, 4-digit physical address of the last port in the group 0 1 Gateway mode is not active. Gateway mode is active.

Default Value
P = 0 for all ports.

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Notes
1. When used for digital extensions, group programming is reasonable only for EX200 (8U/0) cards. In this case, an even numbered and the next odd numbered ports can be entered as P1 and P2 respectively. Digital extensions can select their MSN numbers as described in ST20 Users Guide.

2.

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V. LINE PROGRAMS
Line Status & Signalling:
This program determines activation or deactivation of a line for service, as well as the signalization that will take place over the line.

801200 D P T 802200 D1 D2 P T
Parameters
D D1 D2 P : : : : : T : : The line access code

Singular program Group program

For group programming, number of the first line in the group. For group programming, number of the last line in the group. 0 1 0 1 Out of service In service DP (pulse) signalling is used. DTMF (tone) signalling is used.

Default Value
P = 1, T = 1 for all lines.

Notes
Example: Some features that will be applied to the line with number 1212 and the corresponding codes to be entered are presented below: 801200 1212 11 :To put the line into service as DTMF 801200 1212 10 801200 1212 0 :To put the line into service as DP :To put the line out of service

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Line Parameters:
This program assigns various parameter values for a line.

801201 D A P T 802201 D1 D2 A P T
Parameters
D D1 D2 A P : : : : : : T : : The line access code

Singular program Group program

For group programming, number of the first line in the group. For group programming, number of the last line in the group. The access code of the extension that will be rung by the line. 0 1 0 1 No access to the line by dialing 9, only selective line access The line can be accessed both by dialing 9 and by selective line access as well. Line call authorities of extensions requesting line access are not checked. Line call authorities of extensions requesting line access are checked.

Default Value
A=1110, P=1, T=1 for all lines.

Notes
1. 2. 3. P=0 assignment is useful especially when line D is connected to an extension of another exchange in order to maintain an exchange-exchange connection. T=0 assignment is useful especially when line D is connected to an extension of another exchange in order to maintain an exchange-exchange connection. If a DISA line on which call authorities are not checked by T=0 is used, an external line can be accessed without the need to dial the extension number and password. Different ringing extensions can be defined for line D in night and day modes. If the program code is entered in day mode, then ringing extension definition is valid only for daytime. On the other hand, if the program code is entered in night mode, then ringing extension definition will be valid only for night mode.

4.

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Line Access Groups:


Extensions are assigned to line access groups through the Extension Line Access Group program. On the other hand, lines are assigned to the access groups through the Line Access Groups program. Therefore, extensions can access the lines, which are in the same access group with them.

801202 D G (GG )*

Singular program

802202 D1 D2 G (GG )*Group program


Parameters
D D1 D2 G : : : : The line access code For group programming, number of the first line in the group. For group programming, number of the last line in the group. 01..32 Line access group number

Default Value
G = 01 for all lines.

Notes
1. G=01,,32 Following each line access group number entry, the system allows other access group number entries, instead of emitting internal dial tone. Hence, upon entering that program once, it is possible to assign one line to 32 access groups in a single programming session. If line D is to be assigned to less than 32 access groups, then the telephone should be hung up after the last access group number entry. 2. There are examples below that would clarify the topic: Examples: - 801 202 1336 01 02 03, then hang up. That assigns line 1336 to access groups 01,02 and 03. - 802 202 1338 1341 02, then hang up. That assigns lines 1338, 1339, 1340 and 1341 to access group 02

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3. Lines that are assigned to 31st access group have special uses as well: a) b) Forced account code users can make external calls only though lines in 31st access group. If an external call is to established after accessing the system through an E&M line, this call can only be made though lines in 31st access group.

Line PBX Group:


In case selectively accessed line is busy or not in service, this program allows automatic connection of an extension to the next available line in the group, by defining a line PBX group.

801203 D E
Parameters
D E : : The access code of the line to be added on the PBX group. The access code of the line that will follow the line to be added on the PBX group.

Default Value
No line PBX group has been defined.

Cancellation
801203 D D

Notes
1. By entering the code more than once, it is possible to add at most 60 lines PBX group. Yet those lines must form a chain. That means the last member of the PBX group must be forwarded to the first member in the group. In order to discard line D from a PBX group, the code 801 203 D D should be entered and the previous and the next line in the group must be related by the code 801 203 in order to preserve the chain. Example: Suppose that the programs 801 203 1334 1335, 801 203 1335 1336, 801 203 1336 1337 and 801 203 1337 1334 have been entered for a PBX group. In that case, the programs below should be entered in order to discard the line 1336 from the PBX group: 801 203 1336 1336 801 203 1335 1337

2.

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3. In order to cancel a whole PBX group, the program 801 203 D D must be entered for each line one by one.

DISA / ACD Line Selection:


This program marks an analog line as DISA / ACD. Extensions can be directly accessed without assistance of the operator for calls made through a line marked as DISA / ACD. Someone calling through DISA / ACD lines will have 15 seconds to dial number of the extension he wants to make conversation with. The caller receives a tone specific to DISA /ACD line within that period.

801204 D P 802204 D1 D2 P
Parameters
D D1 D2 P : : : : : : The line access code

Singular program Group program

For group programming, number of the first line in the group. For group programming, number of the last line in the group. 0 1 2 The Line is in normal service. DISA is active in the line. The line has been enabled for ACD usage.

Notes
1. 2. DTMF telephone set is required in order to dial extension numbers for making calls through DISA/ ACD line. If no extension number is dialed within 15-second period during calls through DISA line, then the caller is transferred to the operator or to the ringing extension. If that transferred call is not answered within 6 ringing periods, then the line is automatically released. A DISA-line caller Can refresh special DISA dial tone by pressing * key, so that he can call another extension in case the called extension is busy or does not answer. Can drop the line by pressing # key.

3.

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4. If an extension called through DISA line is busy or does not answer, the system gives another 15 seconds to the caller to call another extension. 9 such attempts can be done. If no connection has been established after the 9th try, the call is transferred to the operator or to the ringing extension. If, furthermore, that transferred call is not answered within 5 ringing periods, then the line is automatically released. If the operator does not activate the ACD, then the ACD lines function as normal lines. If a caller through ACD line does not dial an extension number while receiving special DISA tone, then he is transferred to the operator or to the ringing extension. If that transferred call is not answered within 6 ringing periods, then the line is automatically released. If polarity reversal facility has not been set by CO in a line defined as DISA / ACD, even if caller hangs up during dialing step, then the call rings at the operator and the operator receives CO tone when he answers the call. However, if CO has set polarity changing property in that line, then, in that case, when the caller party hangs up, the polarity of the line will change and the exchange, which detects this, will drop that line. Hence, invalid call requests to the operator will be blocked.

5. 6.

7.

Specific ACD Menus:


This program defines 4 specific menus among 16.

801205 D P R S T 802205 D1 D2 P R S T
Parameters
D D1 D2 P R S T : : : : : : : The line access code

Singular program Group program

For group programming, number of the first line in the group. For group programming, number of the last line in the group. 00..15 00..15 00..15 00..15 Day greeting menu Night greeting menu No answer menu Busy menu

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Default Value
P= 00, R=13, S=14, T=15.

Notes
1. 2. While the system is in the night mode, the night greeting menu will be active instead of the day greeting menu. The remaining 12 menus can be used for other purposes.

DISA Parameters:
They determine the consequences of operations of a caller who calls through a line marked as DISA.

801206 D P T 802206 D1 D2 P T
Parameters
D D1 D2 P : : : : The line access code

Singular program Group program

For group programming, number of the first line in the group. For group programming, number of the last line in the group. 0 1 Error tone is received upon a dialing error. Line drops upon a dialing error. Line is accessed by dialing the extension no + password. Line cannot be accessed by dialing the extension no + password.

0 1

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Default Value
P = 0, T= 0 for all lines.

Line-Line Connection Time-Out:


This program provides duration control for line-line connections made through analog lines.

801207 D P 802207 D1 D2 P
Parameters
D D1 D2 P : : : : The line access code

Singular program Group program

For group programming, number of the first line in the group. For group programming, number of the last line in the group. 00..30 31 (P + 2) x 30 seconds of conversation duration Conversation is limitless.

Cancellation
801207 D *

Default Value
P = 04 for all lines.

Dialed Number Check / DISA E&M Connection Time-Out:


801208 D P T 802208 D1 D2 P T Singular program Group program

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Parameters
D D1 D2 P : : : : : T : : The line access code For group programming, number of the first line in the group. For group programming, number of the last line in the group. 0 1 0 1 Length of the dialed number is checked. Dialed number is transmitted to the line 4 seconds later, without being checked. Conversation duration is limited to 3 minutes upon accessing E&M line from DISA line. No Conversation duration limit upon accessing E&M line from DISA line.

Default Value
P = 0, T = 0 for all lines.

Notes
1. While P=0, if the dialed number: 2. Starts with 1, then the number is transmitted to the line after dialing at least 3 digits (emergency numbers), Is 0, then the number is transmitted to the line after dialing at least 11 digits (long distance), Is 2..9, then the number is transmitted to the line after dialing at least 7 digits (local).

As long as calls through E&M lines are concerned, when the caller dials 9 to access a line, one of the lines allocated to the extension group 31 is assigned to that person.

Line Pricing Information:


This program determines two different types of pulse prices on lines for extensions, provided that CO supports that feature.

801209 D P T 802209 D1 D2 P T

Singular program Group program


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Parameters
D D1 D2 P : : : : : T : The line access code For group programming, number of the first line in the group. For group programming, number of the last line in the group. 0 1 Pricing for guests Pricing for personnel

Unit price of at most 6 digits

Cancellation
801209 D *

Default Value
No price has been determined.

Notes
A serial printer can print costs (calculated over the unit price that has been determined) of calls, provided that CO metering pulse is active on lines. The unit pulse price must have been determined for that. That unit, T can be at most 999999. For the details of guest and personnel information, please inspect the GuestPersonnel Selection program.

Transmit/Receive Voice Level:


This program adjusts voice level on a line.

801210 D P T 802210 D1 D2 P T
Parameters
D D1 D2 : : : The line access code

Singular program Group program

For group programming, number of the first line in the group. For group programming, number of the last line in the group.

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P : : T : : 0 1 0 1 Low transmitting voice level High transmitting voice level Low receiving voice level High receiving voice level

Default Value
P=0, T=0 for all lines.

Notes
1. 2. 3. Modification, which has been done is permanent. All adjustments done through this program for a line are valid for all conversations on that line. For TWT, LB and expandable analog lines, parameters P and T take the values in between 0 and 7.

Dial Tone Check After Accessing Analog Line:


Allows determining if the dial tone is checked on the line or not when an extension accesses the line. Additionally, if the dial tone is received with a delay on the line, the delay can be set.

801212 D P T 802212 D1 D2 P T
Parameters
D D1 D2 P : : : : : T : The line access code

Singular program Group program

For group programming, number of the first line in the group. For group programming, number of the last line in the group. 0 1 0..15 Dial tone is not checked. Dial tone is checked. The duration of delay to start sending the numbers to the line. The duration is calculated as (T+1) x 0.5 seconds.

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Default Value
P=0, T=0 for all lines.

Notes
1. If P is set as 1, then one of the tone detection channels is dedicated to the line through out the call. Therefore, it is recommended not to enter P as 1 unless absolutely necessary. If P is set as 0 then the numbers are sent to the line after the delay specified with parameter T. If P is set as 1 and if dial tone is received before the delay specified with the parameter T, the numbers are sent to the line immediately.

2.

Equal Load On Line PBX Group:


Allows assigning equal load on lines for each line access group when extensions use lines in belonging to a PBX group.

801213 D P 802213 D1 D2 P
Parameters
D D1 D2 P : : : : :

Singular program Group program

Access code of the first line in the PBX group. For group programming, number of the first line in the group. For group programming, number of the last line in the group. 0 1 Equal load is not active in the line PBX group. The system accesses the lowest numbered line. Equal load is active in the PBX group. The least recently used line is accessed.

Default Value
P=0 for all lines.

Notes
In LCR applications where specific lines are used (e.g. GSM numbers are routed to the external line where GSM gateway exists and this external line is included within a PBX group) equal load activated by the 800024 coded programming facility does not take action. For these applications 801213 code must be used so that equal load is activated.

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Call Record-Exempt Line:


This program discards calls made through a certain line from the call records.

801214 D P 802214 D1 D2 P
Parameters
D D1 D2 P : : : : : The line access code.

Singular program Group program

For group programming, number of the first line in the group. For group programming, number of the last line in the group. 0 1 Calls made through the line appear in call records. Calls made through the line do not appear in call records. This line can be accessed from a locked telephone without dialling password.

Default Value
P=0 for all lines.

Notes
That feature is especially useful if the line is connected to another system to make an exchange-exchange connection, or if the external calls of the line must remain confidential

Signalling After Line Connection:


This program determines the signalling on the external lines with DP signalling after the connection is established.

801215 D P 802215 D1 D2 P

Singular program Group program

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Parameters
D D1 D2 P : : : : The line access code For group programming, number of the first line in the group. For group programming, number of the last line in the group. 0 After the external party answers the call, the numbers are sent to the external line with DP signalling if the line is in service with DP signalling. After the external party answers the call, the numbers are sent to the external line with DTMF signalling even if the line is in service with DP signalling.

Default Value
P = 1 for all lines.

Notes
1. This program is operational only when LCR is active on the system and the dialing is made through a route with a Dn filter. The value of parameter P determines the signalling that will be used for the numbers that will be sent after Dn filter is applied. If the C.O. is producing a tone between the dialed digits, this program decides the signalling on the line after this tone is connected. This program takes affect only on lines with DP signalling.

2. 3.

Polarity Reversal Detection


This program allows detecting the polarity reversal, which is activated on the line by C.O., by the system. This polarity reversal detection determines the starting time of the call on the lines that has not pulse pricing information but has polarity reversal facility.

801216 D P 802216 D1 D2 P

Singular Program Group Program

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Parameters:
D D1 D2 P : : : : : Line access code For group programming, number of the first line in the group. For group programming, number of the last line in the group. 0 1 Polarity reversal on the line is not detected. Polarity reversal on the line is detected.

Default Value:
P=0

Notes:
1. For the outgoing external calls, if the line has polarity reversal facility, C.O. reverses the polarity when the external party answers the call. If the system is programmed to detect the polarity reversal on this line, the polarity changing is accepted as the starting time of the call. At the end of the call, if the called number side hangs up the phone first, C.O. reverses the polarity for second time. This second changing is accepted as the ending time of the call and the line is dropped. For the incoming external calls, if the line has polarity reversal facility, C.O. reverses the polarity when the external party hangs up. System accepts this changing as an ending time of the call and drops the line. If polarity is not reversed on a line where polarity reversal detection is not activated, the call is not recorded.

2.

3.

Detect Tone On The Line


Thanks to this program, the system can be activated or deactivated to detect tone in order to drop the lines when one of the talking parties hang up.

801217 D P 802217 D1 D2 P

Singular program Group program

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Parameters:
D D1 D2 P : : : : : Line access code For group programming, number of the first line in the group. For group programming, number of the last line in the group. 0 1 The system does not detect tone on the line. The system waits the tone that is defined with the code 800087 in order to detect if the line is dropped.

Default Value:
P=1

Fax Detection:
This program is used to activate fax detection on analog external lines.

801218 D P 802218 D1 D2 P
Parameters
D D1 D2 P : : : : : : The line access code

Singular program Group program

For group programming, the number of the first line in the group For group programming, the number of the last line in the group 0 1 2 Fax is not detected. All incoming calls through this line are fax calls and they will ring on the extension defined by the 801222-coded program. The system checks fax tone for all the incoming calls through this line. If the fax tone is detected in the incoming call, the call rings on the extension defined by the 801222-coded program. If not, the call rings on the extension defined by the 801201-coded program.

Default Value
P = 0 for all lines.

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Fax Call Ringing Extension:


This program is used to define the extension, which will ring for the incoming fax calls, provided that fax detection is activated on the analog external line.

801222 D A 802222 D1 D2 A
Parameters
D D1 D2 A : : : : The line access code

Singular program Group program

For group programming, the number of the first line in the group For group programming, the number of the last line in the group The access code of the fax call ringing extension.

Default Value
Fax call ringing extension is not defined.

Call Time-Out for Lines


This program controls the duration of calls made on a specific external line.

801223 D T1 T2 802223 D1 D2 T1 T2
Parameters
D D1 D2 T1 : : : : : T2 : The line access code

Singular program Group program

For group programming, number of the first line in the group. For group programming, number of the last line in the group. Conversation duration in (002..250) x 10 seconds for the outgoing calls on the line. 000 : No duration limit for conversations Conversation duration in (002..250) x 10 seconds for the incoming calls from the line. 000 : No duration limit for conversations

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Default Value
T1 and T2 = 000 for all lines

Notes
123While this program is active, whenever a line with time-out is used, the conversation is automatically terminated at the end of period T1 / T2. The line using party is warned by a short tone 15 seconds prior to termination of the conversation. If an extension with time-out is using a line with time-out, then the smaller time-out will be used by the system through that call.

Centrex Lines
This program is used to define lines along which Centrex exchanges can be called.

801224 A P 802224 A1 A2 P
Parameters
D D1 D2 P : : : : : The line access code

Singular program Group program

For group programming, number of the first line in the group. For group programming, number of the last line in the group. 0 1 Normal line. Centrex line.

Default Value
P=0

Notes
When P = 1 is used in order to call Centrex exchanges, the system sends Centrex access codes of 3, 4 or 5 digits. (Please see IDEA Guide for detailed information.)

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VI. DIGITAL LINE PROGRAMS


Direct Number / Ringing Extension Programming:
Using this program, you can define direct numbers for your digital lines and assign ringing extensions for these direct numbers.

800300 P Q A
Parameters
P A Q : : : Direct number of at most 16 digits. If it is less than 16 digits, it must be terminated by a *. The access code of the ringing extension. 4-digit physical address of the first port of the concerned external line.

Notes
At most 2000 direct numbers can be defined on a system.

Direct Number / Ringing Extension Deletion:


Using this program, you can delete direct numbers and the ringing extensions for these numbers.

800301 P
Parameters
P : Direct number of at most 16 digits. If it is less than 16 digits, it must be terminated by a *.

ACD Menus:
This program enables definition of 4 specific menus among 16 to be used for the direct numbers of digital lines.

800302 P Q R S T
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Parameters
P Q R S T : : : : : Direct number of at most 16 digits. If it is less than 16 digits, it must be terminated by a *. 00..15 00..15 00..15 00..15 Day greeting menu Night greeting menu No answer menu Busy menu

Default Value
Q= 00, R=13, S=14, T=15.

Notes
1. 2. While the system is in night mode, the night greeting menu is automatically used instead of the day greeting menu. The remaining 12 menus can be used for other purposes.

DISA / ACD Line Selection:


This program enables an external caller to access extensions without assistance of the operator, by marking the direct numbers of digital lines as DISA / ACD.

800303 P Q
Parameters
P
Q

:
: : :

Direct number of at most 16 digits. If it is less than 16 digits, it must be terminated by a *. 0 1 2 The line is in normal service. DISA is active on the line. ACD is active on the line.

Default Value
Q = 0 for all numbers.

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Notes
1. If a line is enabled for direct inward access, then when an incoming call request is received through that line, the exchange automatically activates that line and emits a special dial tone. Then, the caller can access the extension by dialing her/his number. The external caller through a DISA line must use a DTMF telephone set in order to dial extension numbers. If an external caller through the DISA line fails to dial an extension number while receiving the special DISA dial tone for 15 seconds, then he is transferred to the operator or to the ringing extension. If that transferred call is not answered within 6 ringing periods, then the line is automatically released. Someone calling through the DISA line can: Refresh the special DISA dial tone by pressing * key. By this way, he can call another extension if the extension he has called is busy or not answering. Drop the line by pressing # key.

2. 3.

4.

5.

If the extension called through the DISA line is busy or not answering, the system gives the caller party additional 15 seconds to call another extension. The caller party can make 9 such attempts to establish a call. However, if he has not yet established a call within 9 attempts, the call is transferred to the operator or to the ringing extension. If that transferred call is not answered within 5 ringing periods, then the line is automatically released. More than one party can access the system simultaneously for the inward calls through a line marked as DISA / Auto Attendant.

6.

Line Parameters:
This program determines the parameters of several operations for direct numbers of digital lines.

800304 P Q R S

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Parameters
P Q : : : R : : Direct number of at most 16 digits. If it is less than 16 digits, it must be terminated by a *. 0 1 0 1 0 1 Error tone is received upon error in dialing. Line is released upon error in dialing. Line is accessed by dialing extension no + password. No line access permission by dialing extension no + password. The callers for this number hear busy tone if the ringing extension is busy. The callers for this number hear ringback tone if the ringing extension is busy.

: :

Default Value
Q = 0, R = 0 and S = 0 for all numbers.

Digital Line Fax Detection:


This program is used to activate fax detection on digital lines for each specific direct number.

800306 P Q
Parameters
P Q : : : : Direct number of at most 16 digits. If it is less than 16 digits, it must be terminated by a *. 0 1 2 Fax is not detected. All incoming calls for this number are fax calls and they will ring on the extension defined by the 800308-coded program. The system checks fax tone for all the incoming calls for this number. If the fax tone is detected, the call rings on the extension defined by the 800308-coded program. If not, the call rings on the extension defined by the 800300-coded program.

Default Value
Q = 0 for all numbers.

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Digital Line Fax Call Ringing Extension:


This program is used to define the extension, which will ring for the incoming fax calls, provided that fax detection is activated for the specific number.

800308 P A
Parameters
P A : : Direct number of at most 16 digits. If it is less than 16 digits, it must be terminated by a *. The access code of the fax call ringing extension.

Default Value
Fax call ringing extension is not defined.

Attention!
The programs listed below, which are valid for analog lines, are also valid for digital lines.

801200 (Parameter T is not used) 801202 801203 801207 801209 801210 801213 801214

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VII. E&M LINE PROGRAMS


Tone Reception / Transmission:
This program provides adjustments for tone transmission/reception operations of an E&M line. The tone transmission/reception operations increases the efficiency of E&M lines and provides users with tone hearing after dialing.

801401 D P T 802401 D1 D2 P T
Parameters
D D1 D2 P : : : : : T : : : The line access code

Singular program Group program

For group programming, number of the first line in the group. For group programming, number of the last line in the group. 0 1 0 1 2 The E&M line does not check tones. The E&M line checks tones. The E&M line does not transmit tones. The E&M line transmits tones. If EVM200L is available, 26th system message is read to the external party.

Default Value
P = 0, T= 0 for all lines.

Notes
1. It is recommended that the E&M lines should be adjusted to receive tones, if a remote exchange is generating a tone after a connection has been established, and furthermore, if it supports DTMF signalling. If the E&M line has been adjusted to check tones, then the numbers to be dialed must be DTMF; otherwise, the line cannot transmit the numbers to the remote exchange. If the E&M line has been adjusted to check tones, then the parameter P of the program Call Properties does not have any effect. In other words, that

2.

3.

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parameter is not used if the remote exchange is transmitting tone after collecting numbers during tone reception. 4. If the E&M line has been adjusted to check tones, then, as soon as a tone is received from the remote exchange, speech channel that belongs to the E&M line is automatically connected to the user. If the remote exchange is capable of checking tones after a connection has been established, then it is recommended that the E&M lines should be adjusted to transmit tones.

5.

Call Forwarding On E&M Lines:


If the external caller calling the system through E&M line does not dial any number and waits for 20 seconds, this program decides whether this call will be transferred to the operator or not.

801402 D P 802402 D1 D2 P
Parameters
D D1 D2 P : : : : : The line access code

Singular program Group program

For group programming, number of the first line in the group. For group programming, number of the last line in the group. 0 1 The external caller receives error tone after 20 seconds. The call is forwarded to the operator after 20 seconds.

Default Value
P= 0 for all lines.

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Attention!
The programs listed below, which are valid for analog lines, are also valid for E&M lines.

801200 (Parameter T is not used) 801203 801207 801209 801210 801214

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VIII. PLC LINE PROGRAMS


PLC Operation Mode:
This program defines the mode that will be used on PLC lines.

801219 D P 802219 D1 D2 P
Parameters
D D1 D2 P : : : : : : The line access code

Singular program Group program

For group programming, number of the first line in the group. For group programming, number of the last line in the group. 0 1 2 PCM mode PLC mode Far extension mode

Default Value
P = 0 for all lines.

Notes
1. 2. 3. PCM mode is used to connect to some special PCM multiplexers. In far extension mode, one line is dedicated to a single telephone. The following points must be considered in order not to face any problems in operations of PLC lines: a) b) c) The lines must be programmed so that they are checking and transmitting tones by the 801401-coded programming facility. DP signalling must be used on the lines. The EEPROM settings of the cards must be made accordingly. (Please see IDEA Guide for detailed information.)

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Attention!
The programs listed below, which are valid for analog lines, are also valid for E&M lines.

801200 (Parameter T is not used) 801203 801207 801209 801210 801214

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IX. EVM200 AUTO ATTENDANT & VOICE MAIL PROGRAMS


EVM200, is an integrated Auto Attendant and Voice Mail module of Karel DS Series digital PBX. Before starting with the software structure of the module, it will be appropriate to explain some fundamental topics related to that module. As an Auto Attendant module, EVM200 can be utilized for two different purposes: 12Guiding external callers as an Automatic Call Distributor (ACD). Presenting information to extensions about states of their telephones.

All authorized users can make use of EVM200, as a voice mail module, like an answering machine to leave messages or to listen to the messages left for them. An EVM200 card has totally 8 channels: 4 for listening to the messages and 4 for leaving and/or recording messages. The card has got some message boxes for its various different tasks : 164 message boxes for informing users about their telephones. Those have been mentioned as System Messages in this guide. The message boxes that have been reserved for the system messages have been numbered in the range 000...063. 64 message boxes for guiding external callers. Those have been mentioned as ACD Messages in this guide. The message boxes that have been reserved for the ACD messages have been numbered in the range 064...127. 512 message boxes in order to enable users to leave messages for each other. Those have been mentioned as Voice Mail Messages in this guide. The message boxes that have been reserved for the Voice Mail messages have been numbered in the range 128...639.

2-

3-

By factory default, the first 17 ACD messages (064-082) on EVM200 is recorded for special purposes. However, any message can be used for any purpose. If all channels have been occupied when a message is about to be announced, then the caller hears music; if Music On Hold is not active, however, then wait tone is emitted. The message is announced whenever a channel is available. Message duration can be at most 40 seconds. EVM is delivered to customers as the system messages have been recorded. Those messages can be modified or erased. The first 28 (000-027) messages are

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employed for informative purposes during the normal operation of the exchange. Other messages (028-063), on the other hand, are date-time messages announced at the beginning while listening to a message previously left. If all announcement channels have been occupied when a message is about to be announced, then music, if Music On Hold is not active, then wait tone is emitted. The message is announced whenever a channel is available. At most 8 EVM200 cards can be installed in a DS system. The number of needed EVM200 cards may vary due to capacity and traffic load of the DS Series System. The main idea behind increasing the number of EVM200 cards are extending the number of the channels in order to serve more call requests simultaneously, as well as providing more message boxes for voice mail messages. An example to clarify the topic is presented below: Suppose that there are 4 EVM200 cards in the DS system. In that case, there are 4 x 4=16 channels for listening to messages, 4 x 4=16 channels for leaving or recording messages, 64 message boxes for the system messages, 64 message boxes for the ACD messages, 512 x 4=2048 message boxes for the voice mail messages in the system.

As can be seen in the example, increasing the number of cards in the system does not increase the number of the message boxes that can be used for the system and the ACD messages; because the same messages should be recorded on all the cards. Since it is possible to copy messages from one card to the other, there is no need to record on each card one by one separately. It should be kept in mind that both the exchange and the EVM200 card must be simultaneously in programming mode in order to do programming operations on EVM200 card.

EVM200 Card Programming Mode:


This program enables EVM200 card to be put into/taken out of the programming mode.

800450 Y P
Parameters
Y P : : EVM200 card slot number 0 Programming mode is not active.

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: 1 Programming mode is active.

Notes
Prior to the operations (such as ACD/System message recording, erasing, copying) related to EVM200, the card must be put into the programming mode. In order to put EVM200 into the programming mode, DS system must also be in the programming mode. (877777) While EVM200 is in programming mode, all program codes starting with 800 can be entered by the system supervisor only, whereas the codes starting with 7 can be entered both by the system supervisor and the operator.

ATTENTION!
It is recommended that the related parts of the guide should be read carefully and the requirements should be determined in detail before starting with programming EVM200.

Erasing All ACD Messages:


This program enables the erasure of all ACD messages when the maximum capacity has been reached.

7559 Y
Parameters
Y : EVM200 card slot number

Notes
1. 2. This program can be entered only through the operator or the system supervisor telephone, while the EVM card is in programming mode. As the result, all ACD messages in the flash memory modules are erased. Silence is received during the operation and dial tone is received after the operation. The ACD function should be deactivated prior to the entry of that program.

3.

Erasing All System Messages:


This program enables erasure of all system messages in case there is a problem with them.

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7558 Y D
Parameters
Y D : : : EVM200 card slot number 0 1 Messages in 1st language. Messages in 2nd language.

Notes
1. 2. 3. This program can be entered only through the operator or the system supervisor telephone, while the card is in programming mode. All messages in the system message flash memory module are erased. Silence is received during the operation and dial tone is received after the operation. The ACD function should be deactivated prior to the entry of that program.

ACD And System Message Recording:


Coupling of ACD and system messages enable them to be placed in predefined message boxes.

7586 Y M D + Message
Parameters
Y M : : EVM200 card slot number 000..063 box numbers of the System Messages, 064..127 box numbers of the ACD Messages D : : : Message : Language selection for the system messages 0 1 Messages in 1st language. Messages in 2nd language.

The message to be read in order to complete the program

Notes
1. D parameter is used only for system messages and it can take value 1 only if the EVM200L card is enriched with an extra FLASH module for system messages to provide the second language.

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2. 3. 4. This program can be entered only through the operator or the system supervisor telephone, while the card is in programming mode. The ACD function should be deactivated prior to the entry of that program. . After the code has been dialed, short warning tone is awaited. Once the tone is received, the message is read. Messages related to time and day are used for informing the extension, for whom the message is left, about the time when the message was left. If the entered message is already in the system, that message is automatically erased. While the previous message is being erased, wait tone is received or music is listened to, if that feature is active. The new message can be entered after that tone has stopped. The telephone must be hung up in order to complete the message entry. It is strongly recommended that the keys * / # should not be used for terminating the message entry, since DTMF values of those keys are recorded as a part of the system message. Considering the ACD message capacity, the entered messages should be as short and explanatory as possible. If the ACD message capacity is exceeded during a message entry, then the recording stops and the internal dial tone is heard again. Each system message box has a predefined and fixed function. This fact should be considered during message entry.

5.

6.

7.

8.

There are examples below for the factory default messages.

The System Messages:


000, Follow Me Active Message: If the telephone has been forwarded to another extension through 85aaaa or 865aaaaAAAA, then this message is read to the extension when the handset is lifted. 001, Permanent Absent Message Is On-line Message: If Permanent Absent Message is active, then this message is announced when the handset is lifted. Please see the section Extension-Related Features, Permanent Message Feature (737) for the Permanent Absent Message. 002, You Have Got Message Message: If there is a message left for the extension, then this message is announced when the handset is lifted. 003, Night Mode is Active Message: When the system is in the night mode, if the operator telephone goes off-hook, then this message is announced. 004, Auto-dialer is Active Message: If the Auto-dialer is active, then this message is announced when the handset is lifted.

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005, Reminder Message: If a reminder has previously been entered through 838, then this message is announced when the handset is lifted while the telephone is ringing at the warning time. 006, Unassigned Port Message: When an extension that does not exist in the system is attempted to be called or a non-existent line is attempted to be accessed, then this message is announced. 007, All Lines are Busy Message: This message is announced upon a line access attempt while all the lines are busy. 008, This Line is Out of Service Message: This message is announced upon a line access attempt that is out of service. 009, No authority for Line Access Message: This message is announced when an extension without line access authority attempts to access a line. 010, Insufficient Authority for This Call Message: This message is announced when an extension attempts to make a call beyond her/his authority (such as long distance, international, etc.). 011, No Authority for Restricted Number Message: This message is announced when a restricted number, which has been entered through the accessible number by the area code or prefix definition program, is dialed. 012, Operator Only Message: This message is announced when an operation code, which can be normally done by the operator only, is dialed by an extension. 013, System Supervisor Only Message: This message is announced when an operation code, which can be normally done by the system supervisor only, is dialed by an extension. 014, No Authority for This Feature Message: This message is announced when an extension dials a feature code which is beyond her/his authority. 015, No Calls to Pick up Message: This message is announced when a nonexistent call is attempted to be picked up by 82+ extension no. 016, System is out of Programming Mode Message: This message is announced when a program is attempted to be entered while the system is not in the programming mode. 017, All Lines are out of Service Message: If the system supervisor lifts the handset while all the lines are out of service, then this message is announced. 018, Phone Locked Message: If the code (877777) for entering into the system programming mode is dialed even though the system supervisor telephone is locked, then this message is announced. 019, Erroneous Operation Message: This message is announced when an invalid operation code is dialed.

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020, Wrong password Message: This message is announced if a wrong password is entered during password change (836), phone locking and unlocking. 021, Auto-dialer is Busy Message: If the Auto-dialer is attempted to be activated while all auto-dialer services of the system are busy (That means 103 extensions has simultaneously activated auto-dialer.), then this message is announced. 022, No password Message: This message is announced, if an operation requiring a password is attempted to be done, such as phone locking, authority and program entry locking. 023, Room is Clean Message: This message is announced when the status of a clean hotel room is inquired (731). 024, Room is Being Cleaned Message: This message is announced when the status of a hotel room which is being cleaned is inquired (731). 025, Room is Dirty Message: This message is announced when the status of a dirty hotel room is inquired (731). 026,027: Reserved for future use. The date-time messages consist of numbers and months and their lengths are limited. (0.5-1 second). The date-time messages are below: 028, "zero" 029, "one" 030, "two" 031, "three" 032, "four" 033, "five" 034, "six" 035, "seven" 036, "eight" 037, "nine" 038, eleven * 039, twelve * 040, thirteen * 041, fourteen * 042, fifteen * 047, "ten" 048, "twenty" 049, "thirty" 050, "forty" 051, "fifty" 052, "January" 053, "February" 054, "March" 055, "April" 056, "May" 057, "June" 058, "July" 059, "August" 060, "September" 061, "October"

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043, sixteen * 044, seventeen* 045, eighteen * 046, nineteen * * They are not used in Turkish message structure. Instead, they are used for recordings done in English or in other languages. 062, "November" 063, "December"

The ACD Messages:


064 The Greeting Message: The system automatically answers an incoming call and announces that message. Example : "Welcome to our company. If you know the extension number please dial right now; or please wait for the operator. Call forwarding to specific sections is possible by making use of the grouping program of the PBX. For instance, if 112, 113, 114 are telephones of the accounting department; 123, 124, 125 are telephones of the sales department; 140, 141, 142 are telephones of the technical service department; then those three departments can be grouped by the program 805 and the greeting message may take such a form: " Welcome to our company. Please dial 112 for the accounting, 123 for the sales, and 140 for the technical service departments; or please wait for the operator." 065 Missing Digit Message: This message is announced when a dialed number is incomplete at any stage. Example :Example: "You have dialed an incomplete number. Please try again. " . 066 - Busy Message: If the called extension is busy, then this message is announced. After the message below has been announced, the caller can call back by dialing 5 or can leave message by dialing 6. Example: "The extension you are calling is busy right now. You can dial 5 to call back, dial 6 to leave a message, call another extension or wait for the operator. " If the caller decides to call back after the announcement, then this can be done by dialing 5 during the silence following the announcement. Afterwards, the announcement related to the place of the caller in the queue is announced to her/him. 067 No Answer Message: If the called extension does not answer within 20 seconds, then this message is announced. Example: " The extension you are calling is not answering. You can dial 6 to leave a message, call another extension or wait for the operator. "

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068 Wrong Number Message: This message is announced when a dialed number is wrong at any stage. Example: "You have dialed a wrong number; please try again. ". 069 Hold On Message: When a busy extension is called back, (by dialing 5, after listening to the Busy Message) or an incoming external call is received through a line put automatically on hold, this message is announced and then music is emitted to the caller if it has been activated, or the wait tone is emitted otherwise. Example: "Please hold on". No number can be dialed during the announcement of that message. Music or the wait tone is emitted after the message. The call is transferred to the extension, who has been called back by dialing 5, as soon as he becomes available. 070 Inaccessible Extension Message: If an extension marked as inaccessible is called, then this message is announced. Example: "No direct connection is possible to the extension you are calling. Please wait for the operator or call another extension. " 071 Transfer to the Operator Message: After a call request has been answered by EVM, there is a limit, which has previously been determined through programming, for trials until a conversation is established. If that limit is exceeded, then that message is announced. The call is transferred to the operator, afterwards. Example: "Please hold on; you are being connected to the operator. " 072 Night Mode Greeting Message: While the system is in the night mode, this message is announced to answer incoming call requests. The request is transferred to the operator, afterwards. Example: "Our company is closed right now. Please dial 7 if you would like to leave a message. ". 073 DISA Message: When a call request is received through a line on which DISA is active, first this message is announced, then a special dial tone is emitted. Example: "Please dial the extension if you know the number; or wait for the operator. " 074 Password Request Message: This message is announced when an extension attempts to listen to the messages left for her/him by dialing 8646 or 8645, and her/his password is requested, if there is one. Example: "Please enter your password. " 075 Ringing Message: If an extension, which is called through ACD, is busy during a call request and is called back, then this message is announced when he is available. Example: Ringing.

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076 The Operator is Busy. Message: If the operator is busy when the call request is transferred to the operator, then the caller receives music or the wait tone. However, the duration of those are 2.5 minutes. This message is announced, if the operator is still busy at the end of that period. Example: The operator is busy. Please call again later. 077 Voice Mail Not Allowed Message: If the called extension cannot be a target for the messages left through ACD lines and the caller attempts to leave a message to him, this message is announced. Example: No permission to leave a message to the extension you are calling. Please try again or wait for the operator. 079 The 1st Person in the Queue. Message: Announced if you are the first person to call back. 080 The 2nd Person in the Queue. Message: Announced if you are the second person to call back. 081 The 3rd Person in the Queue. Message: Announced if you are the third person to call back. 082 The 4th Person in the Queue. Message: Announced if you are the fourth person to call back. The ACD message box numbers mentioned above are just factory defaults. Those messages are or similar ones can be erased and recorded to the boxes 064-095 upon wish. If any one of those messages is not recorded, dial tone is emitted again for the cases that message should be announced; or some other operation is initiated according to the situation. The other messages: Other messages can be recorded to the boxes 083...127 for other purposes through the feature with the code 7586 Y M. Yet you may need to increase the flash memory capacity in order to record such additional messages.

Listening To The ACD And System Messages:


This program enables the recorded ACD or system messages to be listened to through the operator or the system supervisor telephone. That code can be used to check the messages in certain intervals.

7585 Y M D

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Parameters
Y M : : EVM200 card slot number 000..063 box numbers of the System Messages, 064..127 box numbers of the ACD Messages D : : : Language selection for the system messages 0 1 Messages in 1st language. Messages in 2nd language.

Notes
1. Parameter D is used only if system messages are listened to and it can take value 1 only if the EVM200L card is enriched with an extra FLASH module for system messages to provide the second language. If there are no messages in the box with number M, then the dial tone is emitted. If all the announcement channels of EVM are busy at the moment, then a caller receives music or the wait tone. The message is announced as soon as one of the channels is available. This programming facility does not support listening to date and time messages for the time being.

2. 3.

4.

Erasing The ACD And System Messages:


The ACD or the system messages that have previously been recorded can be erased by this program.

7557 Y M D
Parameters
Y M : : EVM200 card slot number (2 digits) 000..063 box numbers of the System Messages, 064..127 box numbers of the ACD Messages D : : : Language selection for the system messages 0 1 Messages in 1st language. Messages in 2nd language.

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Notes
1. 2. 3. 4. The wait tone or music is heard during the erasing operation and the dial tone is received upon completion of the operation. This program can be entered only through the operator or the system supervisor telephone, while the card is in programming mode. The ACD function should be deactivated prior to the entry of that program. Parameter D is used only if system messages are erased and it can take value 1 only if the EVM200L card is enriched with an extra FLASH module for system messages to provide the second language.

Copying Messages Among Cards:


A message that has been recorded on an EVM card can be copied to another EVM card through this program.

7560 Y1 Y2 0 M1 M2
Parameters
Y1 Y2 M1 M2 : : : : EVM200 card slot number (2 digits) The card slot number (2 digits) of the target EVM card The message box number of the message to be copied (000..127) The number of the message box on the target EVM card (000..127)

Notes
1. 2. 3. 4. 5. This program can be entered only through the operator or the system supervisor telephone, while the card is in programming mode. M1 should be equal to M2 under normal conditions. If there is already a message in the target message box, then it is erased by the copied message from the source card. If there is the optional module for system messages in 2nd language, the messages in this extra module are not copied other cards. The ACD function should be deactivated prior to the entry of that program.

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Copying All ACD Messages Among Cards:


All ACD messages that exist on an EVM200 card can be copied to another EVM200 card through this program.

7560 Y1 Y2 2
Parameters
Y1 Y2 : : EVM200 card slot number (2 digits) The card slot number (2 digits) of the target EVM card

Notes
1. 2. 3. This program can be entered only through the operator or the system supervisor telephone, while the card is in programming mode. If there are already messages in the target message boxes, then they are erased by the copied messages from the source card. The ACD function should be deactivated prior to the entry of that program.

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IX.1. GENERAL PARAMETERS


Constant ACD Messages:
Some of the ACD messages utilized in the system are constant messages, which are announced at certain situations. They are to warn the caller party about the present condition. (For instance: You have dialled an incomplete number., Invalid extension number., etc.). Those messages are the same for every menu. Since the constant messages are basically ACD messages, they are recorded into the ACD message boxes of range 064-127. First the constant ACD messages should be recorded into the ACD message boxes and then it should be determined through the code below which box will be used for which constant message condition.

800451 P K M
Parameters
P K : : : : : : M : 00..05, 08..11 constant message number 0 1 2 3 4 No message is announced. The parameter M is ignored. The message is protected and normal. The message is protected and special. The message is ignorable and normal. The message is ignorable and special.

064..127 message box number

Default Value
For P = 00, M = 068 For P = 01, M = 068 For P = 02, M = 065 For P = 03, M = 070 For P = 04, M = 076 For P = 05, M = 071

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For P = 08, M = 079 For P = 09, M = 080 For P = 10, M = 081 For P = 11, M = 082

Notes
1. The conditions during which the constant ACD messages are announced are as follows: 0. Dialing a wrong number during an extension number entry.

Example: You have dialed a wrong number. Please try again. 1.


2. The busy extension that has been called back is then available and ringing.

Example: Ringing
Dialing an incomplete number during extension number entry.

Example: You have dialed an incomplete number. Please try again.


3. Dialing an inaccessible extension. Example: There is no direct connection to the extension you have dialed. ...for the operator. 4. If the operator fails to answer a transferred call request within a certain period.

Example: All our operators are busy right now. Please call again later.... The line is dropped after this message.
5. Transfer of call request to the operator.

Example: Please hold on; You are being connected to the operator.
8. When a busy extension is called back, to the first person in the queue:

Example: You are the first person in the queue.


9. When a busy extension is called back, to the second person in the queue:

Example: You are the second person in the queue.


10. When a busy extension is called back, to the third person in the queue:

Example: You are the third person in the queue.


11. When a busy extension is called back, to the fourth person in the queue:

Example: You are the fourth person in the queue.

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Example: Suppose that the message You have dialed an incomplete number. Please try again. has been recorded into the ACD message box 064. In that case, when the program 800451 02 064 is entered, the ACD message 064 is announced to a caller if he dials an incomplete number. (Caution: In this example, since the message box 064, which should normally contain the greeting message as the factory default, is used for the constant message 02, the greeting message should be recorded to some other message box, instead of the box 064 in that case.) 2. When there is an external call coming through an Auto Attendant line for an extension that activated Follow Me to an external number, if the line on which call forwarding will be realised is busy, then the constant ACD message by entering P = 07 is played, if desired.

Total Penalty:
An external caller who has connected to the ACD sometimes may not access the extension he is calling due to some reasons (like busy, wrong number etc.). Some penalty points are assigned for such cases. If the caller faces more erroneous situations than that has been defined in the system (the total penalty), then he is transferred to the operator. The penalty list: 12345Dialing an incomplete number = 1 penalty point The called extension is busy = 1 penalty point Dialing an inaccessible number = 1 penalty point No answer from the called extension = 2 penalty points Dialing an invalid number = 2 penalty points

800452 P
Parameters
P : 00..99 the total penalty value

Default Value
P = 04

Notes
Example: The factory default value of that parameter is 4. Hence, in case an external caller dials wrong numbers twice (4/2=2), the call request is transferred to

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the operator. If that value is entered as 8, then in case the caller dials wrong numbers for (8/2=4) 4 times, the call request is transferred to the operator.

Changing Language:
A choice can be done between two message boxes through this program, in order to determine the language that will be used for the menus. The language options are defined by the programmer during recordings of the ACD messages. The ACD message boxes (064..127) have been separated into two groups. The first group consists of the boxes in the range 064...095, and the second group in the range 096...127. The ACD messages that will be recorded into the second group in another language should follow the same order as for the first group.

800453 P
Parameters
P : : 0 1 The first language (English), message boxes 064..095 The second language (optional), message boxes 096..127

Default Value
P = 0.

Notes
The message boxes 064...127, which are reserved for the ACD messages, have been divided into two in order to provide recording in two languages. In that case, the recording in the first language should be done into the boxes 064-095, and the recording in the second language should be done into the boxes 096-127 by preserving the same order. The opening language of the ACD, when it answers a call request, is determined through this parameter. P can take values 0 and 1. The opening language will be the one that has been used in boxes 064-095, if the value 0 has been entered. On the other hand, if the value is set to 1, then the opening language will be the one that has been used in boxes 096-127. If a user chooses change the language from the menu, then the language switches for that specific session only, ie., if P=0, then it becomes 1 and vice versa. Example: If both Turkish and English ACD options will be used in your company, and if the opening language of the ACD will be Turkish, then the messages in Turkish should be recorded into the boxes 064...095 and the messages in English should be recorded into the boxes 096...127. The English equivalent of the message in box 064 should be recorded into the box 096,

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The English equivalent of the message in box 065 should be recorded into the box 097, : The English equivalent of the message in box 095 should be recorded into the box 127.

Time-Out Durations:
This program determines the time-out durations for normal and special messages.

800454 S1 S2
Parameters
S1 S2 : : 01..99 01..99 The normal time-out duration in seconds (for normal messages) The special time-out duration in seconds (for special messages)

Default Value
S1 = 8, S2 = 4

Notes
1. This program determines the maximum time intervals during which an external caller could wait before dialing, after dialing options have been presented to her/him. There are two types of time-out durations, namely the normal time-out and the special time-out duration. If the message announced to the caller has been defined as special message (see the section Menu Entry Message), and if that caller has got into selection state after having listened to the special message, then the system waits until the special time-out duration is up. On the other hand, if the announced message has not been defined as special, then the waiting period is the one determined for the normal time-out. To clarify the topic with an example, let the normal time-out duration is 8 seconds and the special time-out duration is 4 seconds. If an extension waits at the first entry menu, then he is transferred to the operator at the end of 8second period. After getting information by dialing 1 or 2 (if those informative messages are special messages), if the extension is again at the selection state, then the line is dropped after waiting for 4 seconds.

2.

3.

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IX.2. THE MENU PARAMETERS AND THE ACTION TABLE


EVM200 has 16 menus to use for the ACD functions. The structures of all menus are the same. The structure of one of those menus is presented on the diagram below:

Each menu has an entry message. That entry message can be selected among the ACD messages (064..127) to be announced or not to be announced. That message can be classified as special or normal. The differences between a normal and a special message can be described as follows: After the normal message has been announced to the caller, there is a programmable time interval in which the caller should dial a number (normal time-out period). If the caller fails to dial a number within the specified period, then the call request is automatically transferred to the menu-specific ringing extension. The caller receives a special dial tone during the normal time-out period.

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- After the special message has been announced to the caller, there is another programmable time interval in which the caller should dial a number (special time-out period). If the caller fails to dial a number within the specified period, then the line is released. The caller receives a special dial tone during the special time-out period. The entry message can be classified as ignorable or protected message, as well. The difference between those two message types can be described as follows: While an ignorable message is being read to the caller, the caller can skip the rest of the message and can take another action. While, on the other hand, a protected message is being read to the caller, the caller cannot take any other action.

After the caller has listened to, or has ignored, the special or normal type message, an action decision is initiated upon pressing a key. The Action Decision is made according to an action table determined through programming and is initiated upon pressing a key. Different Action choices: 123456789Moving on to the next menu. Access by a single key. Forming a valid access code by collecting the numbers that is dialed by the caller. Exiting from the ACD to the DISA line. Changing the menu language. Leaving message to an extension that is busy or that does not answer. Calling a busy extension back. Leaving message to the operator and exiting. Waiting for another number to make action decision by ignoring a dialed digit.

10- Starting to dial a valid access code or moving on to the next menu. 11- Starting to dial a valid access code or access by a single key. The action decision is the brain of a menu and the user is led to any action field according to the result of that action decision. Note: The programming of last two actions can be made only through IDEA program.

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Menu Entry Message:


This program determines the message to be announced as the menu entry message.

800455 N P M
Parameters
N P : : : : : : M : 00..15 0 1 2 3 4 064..095 Menu page number No message is announced. The message cannot be ignored and it is normal. The message cannot be ignored; it is special. The message can be ignored and it is normal. The message can be ignored and it is special. The message box number of the message to be announced (Does not apply if P=0.)

Default Value
For N = 00, M = 064 For N = 13, M = 072 For N = 14, M = 067 For N = 15, M = 066

Notes
If the parameter P is set to 0, then that means no message will be announced to the caller. In that case the programmer receives dial tone without entering parameter M at the end. If the parameter P is set to 1, then that means a message will be announced upon entering the menu in that case. The caller is not allowed to press a key and proceed to an action before the announcement is complete. Besides, the caller is automatically transferred to the operator at the end of the normal time-out period, unless he takes an action following the announcement.

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If the parameter P is set to 2, then that means a message will be announced upon entering the menu in that case. The caller is not allowed to press a key and proceed to an action before the announcement is complete. Besides, if the caller waits until the end of the special time-out period, without taking an action, then the line will be dropped. If the parameter P is set to 3, then that means a message will be announced upon entering the menu in that case. The caller may take another action by pressing a key while listening to the announcement, before the end of it. Moreover, the caller is automatically transferred to the operator at the end of the normal time-out period, unless he takes an action following the announcement. If the parameter P is set to 4, then that means a message will be announced upon entering the menu in that case. The caller may take another action by pressing a key while listening to the announcement, before the end of it. Besides, if the caller waits until the end of the special time-out period, without taking an action, then the line will be dropped. The menu entry message can be selected as special message, as will be mentioned later in the section action list / the next menu.

Action Table:
This program allows an action table to be chosen, so that the program code can change according to the action that has been chosen.

800456 N T H {P1 P2 P3}

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Parameters
N T H = = = 0015 09 0109 : : : The menu page number The first digit that the caller will dial. (decision point) The action code

01 P1 P2

: = = = = = =

The action : Go to the next menu 0015 0 1 2 3 4 064095 : : : : : : : Page number of the next menu No message is announced. The message cannot be ignored and it is normal. The message cannot be ignored; it is special. The message can be ignored and it is normal. The message can be ignored and it is special. The message box number of the message to be announced. (Does not apply if P2 is 0)

P3

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H = 02 P1 : = The action: Extension access by single key The number of the extension to be accessed by single key The parameters P2 and P3 do not apply.

06 P1

: = = =

The action: Leave message 0 1 2 064095 : : : : No message is announced. The message cannot be ignored. The message can be ignored. The message box number of the message to be announced (Does not apply if P1 is 0)

P2

The parameter P3 does not apply.

07 P1

: = = =

The action: Call back 0 1 2 064.095 : : : : No message is announced. The message cannot be ignored. The message can be ignored. The message box number of the message to be announced (Does not apply if P1 is 0)

P2

The parameter P3 does not apply.

03, 04, 05, 08, 09

The details are below.

The parameters P1, P2 and P3 do not apply.

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Default Value
For the Menu 00 For T = 0, H = 03 For T = 1, H = 03 For T = 2, H = 03 For T = 3, H = 09 For T = 4, H = 09 For T = 5, H = 09 For T = 6, H = 09 For T = 7, H = 09 For T = 8, H = 09 For T = 9, H = 04 For the Menu 13 For T = 0, H = 09 For T = 1, H = 09 For T = 2, H = 09 For T = 3, H = 09 For T = 4, H = 09 For T = 5, H = 09 For T = 6, H = 09 For T = 7, H = 06, P1 = 1, P2 = 083 For T = 8, H = 09 For T = 9, H = 04

For the Menu 14 For T = 0, H = 03 For T = 1, H = 03 For T = 2, H = 03 For T = 3, H = 09 For T = 4, H = 09 For T = 5, H = 09 For T = 6, H = 06, P1 = 1, P2 = 083 For T = 7, H = 09 For T = 8, H = 09 For T = 9, H = 09

For the Menu 15 For T = 0, H = 03 For T = 1, H = 03 For T = 2, H = 03 For T = 3, H = 09 For T = 4, H = 09 For T = 5, H = 07, P1=3, P2 = 069 For T = 6, H = 06, P1=1, P2 = 083 For T = 7, H = 09 For T = 8, H = 09 For T = 9, H = 09

Notes
The action that a user will take in any menu is automatically determined according to the first digit he dials. The actions that will be taken according to the digit the caller dials should be assigned to the Action Table by choosing one of the actions, which have been defined in the Action List for each digit.

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Waiting without pressing any key is a selection, too, for the user. In that case the operator is called by exiting menu. For each menu page, different ringing extension access codes can be entered in order to determine which extension the line will be automatically transferred to.

01 : The next menu


Upon pressing the key, one proceeds to the next menu that has been defined by programming. That selection has two parameters: i) ii) The number of the next menu: a number should be entered in the range 00..15, The jump message: It can be defined as present or not present. If there is a jump message, then the number of the message box containing the jump message should also be entered and that message is also announced (apart from the entry message of the next menu) before proceeding to the next menu. That feature has been created by taking applications into consideration such as automated information services.

02 : Single-key Call
a) A call is initiated as soon as pressing a key and an extension is immediately called. That feature has a single parameter. The access code: A valid extension access code (the ringing extension) b) c) If the called extension is busy, then the process jumps to the Busy Menu, returns to the same menu and starts again from the entry message. If the called extension does not answer, the process jumps to the No Answer menu, returns to the same menu and starts again from the entry message.

03 : Collecting Numbers
The numbers that are dialed during the normal or special time-out periods are collected by the system. Then the system checks whether the dialed code is a valid access code. a) If that is a valid access code, then the related extension is called. I. If the called extension is busy, then the process jumps to the Busy Menu, returns to the same menu and starts again from the entry message. If the called extension does not answer, the process jumps to the No Answer menu, returns to the same menu and starts again from the entry message.

II.

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b) If the dialed code is not a valid access code or if it is the code of an inaccessible extension, then, in that case: I. If the access code digit quantity is not enough, then the Incomplete Number constant message is announced and the process returns to the Action Decision step. If the access code is invalid, then the Wrong Number constant message is announced and the process returns to the Action Decision step. If the access code belongs to an inaccessible extension, then the Inaccessible Extension constant message is announced and the process returns to the Action Decision step.

II.

III.

04 : Exit to DISA
The user receives the DISA dial tone, upon exiting the Auto Attendant. Then he can take any action that a normal user is authorized to do on DISA lines.

05 : Change Language
Another language is selected upon pressing the related key. In that case: a) b) The system converts the language of the messages in all menus to another language. The process continues in the other language, starting from the entry of the same menu.

Once the language has been changed, the later language will be valid until the caller exits the Auto Attendant.

06 : Leave Message:
a) b) c) The system puts the caller into the queue for the busy extension and, if it has been programmed in that way, announces a message like Please wait. The system lets the caller leave a message with a length of at most 30 seconds. The process continues through the entry of the same menu. That action can be taken in the Busy and No Answer menus only. A message like You can leave your message after the beep when you press the key... may be announced.

07 : Call Back
a) b) The system puts the caller into the queue for the busy extension and, if it has been programmed in that way, announces a message like Please wait. The system announces the Queue Information constant message to the caller.

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c) If the caller waits for 40 seconds, I. II. If the extension is still busy, then the process returns to the Busy Menu. If the extension does not answer the call request, even if he has hung up, then the process returns to the No Answer Menu.

08 : Call the Ringing Extension


a) b) The system transfers the call to the ringing extension. If the ringing extension is busy, then a message such as The extension you are calling is busy. Please wait. is announced and then the caller is put into the queue of the ringing extension. The connection is established when the ringing extension becomes available. If the ringing extension does not answer the call request within 30 seconds, then a message such as We are sorry, your call cannot be answered right now. Please call again later. is announced and then the line is dropped.

c)

09: No Action
The key is ignored. No action is taken. Another number is awaited for the action decision.

Menu Ringing Extension:


When a certain quantity of busy and unanswered calls are made or when a certain quantity (see the total penalty) of invalid/incomplete numbers are dialed within a menu, the ringing extension determined by that parameter is called by exiting the menu. Besides, there is the choice of Call the ringing extension. in the action list that can be assigned to the keys.

800457 N A
Parameters
N A : : 00..15 The menu page number

The ringing extension

Default Value
A = 1110 for all menus.

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EVM200 Voice Level Settings:


800458 T S
Parameters
T : : S : 0 1 0..6 The system message gain The ACD message gain The gain parameter (0 lowest, 6 highest)

Default Value
For T = 1, S = 3, For T = 0, S = 3.

Defining A Message For All Extensions:


This program defines a message that will be played to all extensions when they lift their handset.

800460 P
Parameters:
P : : 001.127 000 The box number of the message to be played to all of the extensions. No message is played.

Default Value:
P= 000

Secondary Operator for Greeting Menus:


This program is used to define a second extension that will ring when the external caller has used his action account within Day/Night Greeting menus.

800461 P A
Parameters
P A : : 00 15 Day / Night Greeting menu number

The secondary ringing extension for the menu

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Default Value
A = 1110 for all EVM menus.

Notes
The secondary ringing extension can ring only after the first operator, provided that 800462-coded program is used accordingly.

No Answer/Busy Duration for Greeting Menus:


This program is used to define the duration of waiting for the busy or no answering operator in Day/Night Greeting menus.

800462 P Q
Parameters
P Q : : : 0015 00 0115 Day / Night Greeting menu number No duration is defined Waiting duration in minutes

Default Value
Q = 00 for all both of the greeting menus.

Notes
12If Q is entered as 00, the external caller can wait for the answer of the operator as long as defined by the 800073-coded program. Then the call is disconnected. If Q is different from 00, the call keeps on ringing on first and second ringing extensions until it is answered. Primary and secondary ringing extensions ring as long as defined by the value of Q in order.

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X. LAN ADAPTOR CARD PROGRAMS


LAN Adaptor card is an interface used to program the system remotely through an IP network such as LAN, WAN or Internet. As LAN Adaptor card is a kind of a network element, some network settings must be made to before using it.

Network Settings:
Used to make the network settings of LAN Adaptor card.

800470 P T
Parameters
P : : : : T : 1 2 3 4 IP number Network gateway address Subnet mask address Port number

Takes values depending on the value of the parameter P. IP number of 12 digit Gateway address of 12 digits Subnet mask address of 12 digits Port number of 5 digits

P 1 2 3 4

Notes
Example: If 800 470 1 192168002235 is entered, IP number is set to 192.168.2.235. If 800 470 3 255255255000 is entered, subnet mask is set to 255.255.255.0. If 800 470 4 15000 is entered, the port number is set to 15000.

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XI. VoIP CARD PROGRAMS


To use IDEA program is more practical for making the settings of VoIP card. But since the basic difference between VoIP card and other interfaces is direct connection to an IP network, the first network setting after VoIP card is installed must be made from the system supervisors telephone.

Network Settings
Used to make network settings of VoIP card.

800480 P R
Parameters
P : : : R : 1 2 3 IP address Network gateway address Subnet mask address

The address information of 12 digits.

Notes
1. When defining the addresses, the empty digits should be entered as 0. Example: If the IP address is 192.168.2.35, then the code 800480 1 192168002035 should be entered. After the program code activation, the values are automatically set for the first VoIP card on the system. If there are more than one card on the system, successive IP addresses will again automatically be set for these cards. Gateway and Subnet mask addresses should be programmed as the same for the different cards on the system. It is recommended to Ping to the cards from a PC on the same LAN to verify the programming.

2.

3.

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XII. LEAST COST ROUTING/NETWORKING PROGRAMS


Least Cost Routing (LCR) facility is one of the most flexible and effective facility of the system. By the use of this facility, extensions make their calls as making normal calls as the system is selecting the cheapest or the most effective route with the extensions knowing it. Additionally, via the networking facility, far systems can be connected to each other and the extensions of each system can call extensions from the other system as if they are in the same system. As the LCR facility is very powerful but detailed, most of the settings are made through IDEA program. The programs that can be entered through the system supervisors telephone are given below:

LCR Activation:
The LCR parameters which are set via IDEA program can be activated or deactivated by this program.

800803 P
Parameters
P : : 0 1 LCR parameters are not active LCR parameters are active.

LCR Route Access Authority:


For the extensions whose Line Access Authorities are the same, the LCR route Access authority can be defined with this program. Thus, the extensions are authorized to use different levels of the LCR facility.

800804 A B C D E F G H
Parameters
A B : : 0-63 0-63 Access authority for the extensions with local line access authority. Access authority for the extensions with long distance line access authority.

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C D E F G H : : : : : : 0-63 0-63 0-63 0-63 0-63 0-63 Access authority for the extensions with international line access authority. Access authority for the extensions with line access authority level 4. Access authority for the extensions with line access authority level 5. Access authority for the extensions with line access authority level 6. Access authority for the extensions with line access authority level 7. Access authority for the extensions with line access authority level 8.

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XIII. FLEXIBLE NUMBERING PROGRAMS


The access codes of extensions and lines, as well as feature codes, can be changed through the flexible programming feature in your DS system. The numbers have been assigned as factory default, regardless of the extension/line difference, as the first number of the first card being 1110 and incrementing that number by one for the following cards. If a card with a capacity of less than 16 lines has been installed in a slot, then only a portion of the 16 access codes reserved for that slot corresponding to the number of the lines is employed. The remaining portion is not used. Codes can be defined of length up to 8 digits for extensions, lines and the features. The new number of a line, whose access code has been changed, is used for all programs. The programs related to the flexible numbering are entered while the system is in the programming mode. Since those data are stored separately from other parameters, even if the system is reset through the code 800002 9, they retain their most recent values.

Clearing Extension And Line Access Codes:


This program clears all extension and line numbers.

800900
Notes
If a new numbering plan coincides with the previous or the default ones at too many points, then it may be too cumbersome to enter the new plan by the code 800903 A E, so all extension and line numbers are cleared through the code 800900. Then it will be necessary to enter new access codes for extensions and lines all over again. If the number of any extension is not entered after dialing that code, then one cannot access that extension.

Clearing Feature Access Codes:


This program clears all feature access codes.

800901

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Notes
1. If there are too many coincidences between the flexible numbering plan to be entered and the current feature access codes, then entry of new feature codes can be facilitated by entering that code. You can delete all feature access codes by using that code. However, the programming access prefixes 800, 801 and 802 are not deleted when that code is used.

2.

Flexible Numbering Reset:


This program loads the default values to the Flexible Numbering table.

800902
Notes
Whatever the capacity of the system is, the access codes of all extensions are contained in the table. For the cases when a change will be done on a previously entered numbering plan, that program must not strictly be entered, or all the previously entered numbers will take on their default values. Since the default values for all extensions are loaded, regardless of the system capacity, following the entry of the program 800902, the numbers of non-existing extensions should not be assigned to the existing extensions. Hence, it is necessary to delete those non-existing extensions prior to number assignment. Besides, in case things go wrong while entering a numbering plan, it is possible to reset through this program, if necessary.

Extension/Line Access Code:


This program changes the extension and line numbers.

800903 H E
Parameters
H E : : The access code of the extension or the line. The new access code. (minimum 1, maximum 8 digits)

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Notes
1. A new access code can be entered for any extension or a line through this program. If the entered access code is of 8 digits, then dial tone or the invalid operation tone is received after entering the last digit. If dial tone is received, then the entered code does not coincide with any other code and the operation has been accomplished. On the other hand, if the invalid operation tone is received, then that means the code coincides with other codes, thus the operation has not been accomplished. If the entered access code is of less than 8 digits, then the operation should be terminated with * key. (If the operation is attempted to be terminated by hanging up, then it cannot be accomplished.) In that case, either dial tone or the invalid operation tone is received. For the invalid operation case, either the coincided code must be replaced by another, or must be temporarily deleted. Clearing access codes through the code 800900 facilitates the entry of a numbering plan with many coincidences with the previous codes. (see Clearing Access Codes) The access code of the line with number H is cleared after entering 800903 H, terminating the entry by * and receiving dial tone, respectively. That line can no longer be accessed, when another extension is called or external call is made through that line, nothing is transmitted as the access code of the line. Clearing access code can be applied as a temporary action in case there is code coincidence. For example, suppose you would like to change the access code of an extension from 1112 to 1144, and at the same, you would like to change access code of another extension from 1144 to 1112. Both of the actions 800903 1112 1144 * and 800903 1144 1112 * will result with error. In that case, the programs 800903 1144 *, 800903 1112 1144 * and 800903 1144 1112 *, respectively, should be entered. If the Karel digital telephone set is utilized for programming, then the coinciding number will be displayed, in case of a coincidence.

2.

3.

4.

5.

Changing Access Codes Of A Group Of Extensions Or Lines:


This program changes the current access codes of a whole line or extension group all at once.

800904 H1 H2 E
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Parameters
H1 H2 E : : : The access code of the first line or the extension in the group. The access code of the last line or the extension in the group. The new access code to be assigned to the first line or extension of the group. (minimum 1, maximum 8 digits)

Notes
1. 2. Numbers are automatically assigned by starting from E and incrementing by 1 to all lines between H1 and H2 . In case E is of less than 8 digits, the program code must be terminated with *.

Example: When 800904 1110 1125 2110* is entered, the access codes that were once between 1110 and 1125, now vary between 2110 and 2125 accordingly, after the change.

Feature Access Code:


This code changes the feature access codes.

800905 P E
Parameters
P E : : The Feature code (3-digit special code) The new access code (minimum 1, maximum 8 digits)

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Notes
1. The access codes of the features can be modified through this program when one wishes to make use of the features through shorter codes, or in cases when the entered numbering plan makes the feature codes too long. If the entered access code is of 8 digits, then dial tone or the invalid operation tone is received after entering the last digit. If dial tone is received, then the entered code does not coincide with any other code and the operation has been accomplished. On the other hand, if the invalid operation tone is received, then that means the code coincides with other codes, thus the operation has not been accomplished. If the entered access code is of less than 8 digits, then the operation should be terminated with * key. In that case, either dial tone or the invalid operation tone is received. For the invalid operation case, either the coincided code must be replaced by another, or must be temporarily deleted. For example: A line is requested by pressing 9 in order to make external call; the code of that feature is 004. If the code 800904 004 01* is entered, then dialing 01, instead of 9, is required to access a line. The features that can be modified through the flexible numbering and their 3-digit special codes are in the table above. If the Karel digital telephone set is utilized for programming, then the coinciding number will be displayed, in case of a coincidence.

2.

3.

4.

5.

Access Code According To The Physical Location:


This program defines the extension or line access codes according to physical location data.

800906 F E
Parameters
F E : : The 4-digit physical address of the line the number of which will be changed. The new access code (minimum 1, maximum 8 digits)

Notes
1. 2. This program defines a new number for an extension or a line by using its physical address. This program is useful for entering the correct access code without the need for the previous access code data, in case access codes of some of the extensions or lines have been forgotten or confused.

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SUMMARY:
Entering a New Numbering Plan (Following Reset): Fill in the Access Table form. If you clear the access codes of some non-existing extensions in the system in order to assign them to the existing extensions, or, in order to utilize the starting figures of them (eg. utilizing 2 in a system without an extension whose number starts with 2120), then enter Inaccessible next to that extension in the form. Enter a new numbering plan through the programs 800903, 800904, and 800905. In case there are coincidences, clear the coinciding access codes temporarily through the code 800903 H. Check whether the plan has been entered correctly by calling the extensions and accessing the features. Transfer the Access Table to the non-volatile memory through the program 800000. Keep the Access Table form; it will be necessary in the future, when you would like to make modifications.

Entering a New Numbering Plan (While there is already another plan): Fill in an Access Table form anew. If the numbering plan to be entered coincides with the current plan too much, then clear the extension and line access codes through 800900 or load the default values to the table through 800902. Enter the new numbering plan through the programs 800903, 800904 and 800905. In case there are coincidences, clear the coinciding access codes temporarily through the code 800903 H. Check whether the plan has been entered correctly by calling the extensions and accessing the features. Transfer the Access Table to the non-volatile memory through the program 800000. Keep the Access Table form; it will be necessary in the future, when you would like to make modifications.

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Making Modifications on the Current Numbering Plan: Make the necessary modifications on the current Access Table. Make the modifications, which have been recorded into the form, through the programs 800903, 800904 and 800905. In case there are coincidences, clear the coinciding access codes temporarily through the code 800903 H. Check whether the plan has been entered correctly by calling the extensions and accessing the features. Transfer the Access Table to the non-volatile memory through the program 800000. Keep the Access Table form; it will be necessary in the future, when you would like to make modifications.

In Case Problems Related to Accessing Occur: Dial 744 on the operator phone. That code will re-load the program parameter and the Access Table from the non-volatile memory. If the problem persists, then make the necessary corrections on the Flexible Numbering Plan.

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XIV. MAINTENANCE PROGRAMS


EVM200 Playing Channel Test
The playing channels of EVM200 card can be tested by this code.

7587 Y M D
Parameters
Y M : : EVM200 card slot number (2 digits) 000..063 box numbers of the System Messages, 064..127 box numbers of the ACD Messages D : 0, 1, 2, 3 EVM200 playing channel number

DSP Resources Query


This program sends the status of DSP resources to the DS200.LOG file.

800132
Notes
The data is sent to DS200.LOG file in the following format:
MAX_MFREC_PER_DSP = 32 MAX_MFGEN_PER_DSP = 8 MAX_FSKGEN_PER_DSP = 16 MAX_TONEREC_PER_DSP = 12 MAX_CONF_PER_DSP(3lu) = 9

Common Statistics
This program sends the status DTMF receiver allocations and call requests.

800133
Notes
The data is sent to DS200.LOG file in the following format:
***COMMON STATISTICS*** Successfull MF Receiver allocation attempt : 28 Unsuccessfull MF Receiver allocation attempt : 0 Setup Indications : 34 PORT/TRUNK Direct Access : 19

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Stopping Alarm:
This program allows stopping the alarm signal.

800701 P
Parameters
P :

1,,4

The number of the LED on Alarm Module

Notes:
The system can be programmed to produce alarm signal for one of the following cases through IDEA menus:

a) b) c) d) e) f)

Failure on PRI synchronization A powered off card Dial tone failure on analog lines and E&M lines Error in rural extension tests Operation through battery Operation through redundant CPU.

Serial Port Application Selection


This program determines the applications that will be operating on the two serial ports on CPUKON card of the system.

800710 P Q
Parameters:
P : : : : Q : : 0 1 2 9 0 1 The settings for both the serial ports are transferred to the active monitor file. The first serial port (K7) on the CPUKON card. The second serial port (K2) on the CPUKON card. The settings for both the serial ports are adjusted as the factory set values. The serial port is not used for any application. The serial port is used for Fidelio applications.

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: : : : : 2 3 4 5 6 The serial port is used for connection to Net-Console Server program. The serial port is used for connection to Net-CM program. The serial port is used for connection to IDEA program. The serial port is used for connection to serial printer. The serial port is used for connection of PG100-DS.

Default Value:
Q = 2, Q = 3 and Q = 4 for P = 1, Q = 0 for P =2.

Notes:
1. 2. This program lets more than one application to be used on a single port. It is not possible for some of the applications listed above to work simultaneously on a single port. The application combinations that can work simultaneously on a single port are listed below: Fidelio Net-Console Server Net-CM (through LAN Adaptor card) IDEA Serial printer PG100-DS Fidelio + IDEA (through LAN Adaptor card) Net-Console Server + Net-CM Net-Console Server + IDEA Net-CM + IDEA (through LAN Adaptor card) Net-Console Server + Net-CM + IDEA

The combinations that require LAN Adaptor connection can be established through the first serial port. 3. 4. If LAN Adaptor cards software version is greater than or equal to ACF, 800710 1 2 must be activated for proper operation. The same application cannot work on both of the serial ports. In such a case, error tone is received upon the second program entry.

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Serial Port Speed


This program determines the speed of connection with the devices that are connected to both of the serial ports on CPUKON card of the system.

800711 P Q
Parameters:
P : : Q : : : : : : 1 2 1 2 3 4 5 6 The first serial port (K7) on the CPUKON card. The second serial port (K2) on the CPUKON card. Communication speed is 4800 bps. Communication speed is 9600 bps. Communication speed is 19200 bps. Communication speed is 38400 bps. Communication speed is 57600 bps. Communication speed is 115200 bps.

Default Value:
Q = 2 for both of the serial ports.

Fidelio Protocol Selection:


This program is used to select the protocol which will be used in Fidelio applications.

800720 P
Parameters
P : : 0 1 The old protocol is used. The new protocol is used.

Notes
1. 2. When P = 0, interface programs are used in order to communicate with Fidelio. When P = 1, Fidelio protocol of version 1.60 is supported without the need of any interface.

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Reset Data Query:


This program transfers the data related to resets of the system from its previous operations to DS200.LOG file.

800750

Deleting Reset Data:


This program deletes the data related to resets of the system from its previous operations, from the non-volatile memory of the system.

800751 1

Reset Number Query:


This program transfers number of resets of the system from its previous operations to DS200.LOG file.

800752

Powering A Card On/Off:


This program allows replacement or addition of any line/extension interface card to the system while the system power is on.

800950 Y P
Parameters
Y P : : : The slot number of the card 0 1 Power of the card is off. Power of the card is on.

Default Value
P = 1 for all cards.

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Notes
You can perform operations related to the cards through that code without powering the system off when you want to add or remove a card while the system is operating. Only the extension or line modules are turned on and off by that action, whereas the UTIL200 and CPU200 cards strictly must not be removed from the system in any case while the system is operating. The slot numbers corresponding to racks are in the table below: (The values that the parameter Y can take on.)

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Parameters:
P : R2/TWT card slot number

Communication Query:
This program transfers the data, related to the communication among the CPU200 Communication Controller and the other peripheral units, to the DS200.LOG file.

800960 P
Parameters
P : : : : : 0 1 3 4 7 The communication parameters data do not flow into the DS200.LOG file. Data related to main parameters flow into the DS200.LOG file. Data related to all communication parameters flow into the DS200.LOG file. Data related to all communication parameters of ISDN and digital extensions flow into the DS200.LOG file. Y Y Q Q Q Card slot number : : 1 0 The communication parameters of the card in the specified slot flow into the DS200.LOG file. The communication parameters of the card in the specified slot that flow into the DS200.LOG file are stopped.

: :

8 9

Data related to the communication parameters of all Karel telephone sets and the DSS modules flow into the DS200.LOG file. A copy of information used in Fidelio hotel software is sent to DB-9 type connector on CPUKON card.

Default Value:
P=1

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Notes
1. 2. The IDEA must be operational in order to utilize that program. In this case, the DS200.LOG file is automatically created by the software. Prior to the entry of that code, the current DS200.LOG file belonging to the IDEA should be renamed. Then the code should be entered and the DS200.LOG file should be copied to another location when the recording is over, in order to be sent to Karel. Finally, the previously renamed file should be renamed as DS200.LOG again. Since the content of the file DS200.LOG is encrypted, the data in that file cannot be deciphered by anyone except the specialized personnel. The proper check of the file will be performed by Karel. If these parameters are saved to the memory with the code 800000, they are protected when the system powers down and the default values can be loaded when the system powers up over again. When the system is turned on, the errors (if any) in EEPROM tables are recorded to DS200.LOG file.

3.

4.

5.

Dynamic Parameter Query:


800961
Notes
The inquired data is saved into the DS200.LOG file.

Sub Exchange Information Query


This program transfers the information about the ports that are connected to your system through S2GW or VoIP cards to DS200.LOG file.

800962 P
P : : 0 1 The access codes of sub exchange extensions and their port status information are transferred. The status information of sub exchange connection cards is transferred.

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Sub Exchange Address Query


This program transfers the physical address information about the S2GW and VoIP cards connected to the system.

800963

Kernel Query
This program sends some low level software parameters to DS200.LOG file.

800964

Card Version Query:


This program transfers the software version data of any card, which belongs to the system, to the DS200.LOG file.

800970 Y 00
Parameter:
Y : The number of the slot where the card is located.

Notes:
1. 2. 3. 4. Please see the Card Turn On/Off program, for the card slot numbers corresponding to racks. The code 800960 3 should have been entered in order to make use of that program. The IDEA must be operational in order to utilize that program. Prior to the entry of that code, the current DS200.LOG file belonging to the IDEA should be renamed. Then the code should be entered and the DS200.LOG file should be copied to another location when the recording is over, in order to be sent to Karel. Finally, the previously renamed file should be renamed as DS200.LOG again.

Powering A Rural Extension Port On


This program allows powering a rural extension port, which previously got blocked because of a long-term short circuit, on again.

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800970 P Q
Parameters:
P Q : : The number of the slot where the card is located. 0116 The number of the extension circuitry on the card.

Error Message Of ISDN Port


This program activates the detailed messages related to the ISDN ports in order to be sent to the DS200.LOG file.

800970 P Q
Parameters:
P Q : : : : : : : : : : : The number of the slot where the card is located. 51 52 53 54 55 56 61 62 63 64 Activates the system messages. Deactivates the system messages. Activates the line messages. Deactivates the line messages. Activates the broadcast line messages. Deactivates the broadcast line messages. The messages are sent to the DS200.LOG file as error messages. The messages are not sent to the DS200.LOG file. The messages are sent to the serial port on the card. The messages are not sent to the serial port on card.

Notes:
1. 2. 3. Entering different parameters more than one-message types can be activated with this code. The parameter values 51, 52, 53, 54, 55 and 56 are not used for ISDN BRI lines. The message traffic increases with these messages that are sent to the DS200.LOG file. For this reason this code should not be activated unless recommended by Karel and should be deactivated after the message files are received.

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4. In order to deactivate the messages either the codes that are given above can be used or the card can be power off/on.

Monitoring DSP Messages:


This program activates the detailed messages related to tone generation and receiving operations of UTIL200 card.

800970 P Q
Parameters:
P Q : : : : : The slot number of UTIL card. 10 11 12 13 Deactivates the messages coming from the DSP module. Activates the messages coming from the DSP module. Deactivates the messages going to the DSP module. Activates the messages going to the DSP module.

Notes:
1. 2. Since UTIL200 card is used only in DS200 systems, this program is no used on DS200S/DS200M systems. This program can be entered for UTIL200 cards of each rack on the system.

Adjusting Multiple Conference Voice Level:


This program lets you adjust the voice level of multiple party conferences by communicating with UTIL200 card.

800970 P Q
Parameters:
P Q : : : : : The slot number of UTIL card. 50 51 52 53 The input gain is decreased. The input gain is increased. The output gain is decreased. The output gain is increased.

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Default Value:
Input and output gains are 15 dB and 0 dB in order.

Notes:
1. 2. 3. 4. Since UTIL200 card is used only in DS200 systems, this program is no used on DS200S/DS200M systems. This program can be entered for UTIL200 cards of each rack on the system. In order to use this code, the minimum version of micro software on UTIL200 card should be AAE. The gain levels change in the range of 15 dB to 15 dB and with each entry of program, it will be increased or decreased by 3 dB. Example: If the default value is active and then the code 800970 14 51 is dialled the new value of the input gain will be 12 dB.

CC Version Query:
This program transfers the software version data of the CPU200 Communication Controller to the DS200.LOG file.

800971 00
Notes
1. 2. The IDEA must be operational in order to utilize that program. Prior to the entry of that code, the current DS200.LOG file belonging to the IDEA should be renamed. Then the code should be entered and the DS200.LOG file should be copied to another location when the recording is over, in order to be sent to Karel. Finally, the previously renamed file should be renamed as DS200.LOG again. This program queries the version of CC-EXT as well.

3.

Analog and Rural Extension Card Version Query:


This program transfers the software version data of the analog extension cards to the DS200.LOG file.

800972 00
Notes
1. The IDEA must be operational in order to utilize that program.

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2. 3. All extension cards are inquired by that program. Prior to the entry of that code, the current DS200.LOG file belonging to the IDEA should be renamed. Then the code should be entered and the DS200.LOG file should be copied to another location when the recording is over, in order to be sent to Karel. Finally, the previously renamed file should be renamed as DS200.LOG again.

ISDN BRI and Digital Extension Card Version Query:


This program transfers the software version data of the ISDN BRI and digital extension cards to the DS200.LOG file.

800973 00
Notes
1. 2. The IDEA must be operational in order to utilize that program. Prior to the entry of that code, the current DS200.LOG file belonging to the IDEA should be renamed. Then the code should be entered and the DS200.LOG file should be copied to another location when the recording is over, in order to be sent to Karel. Finally, the previously renamed file should be renamed as DS200.LOG again.

VoIP, TWT, PRI ISDN, BRI ISDN And R2 Line Card Version Query:
This program transfers the software version data of the VoIP, TWT, PRI ISDN, BRI ISDN and R2 cards to the DS200.LOG file.

800974 00
Notes
1. 2. The IDEA must be operational in order to utilize that program. Prior to the entry of that code, the current DS200.LOG file belonging to the IDEA should be renamed. Then the code should be entered and the DS200.LOG file should be copied to another location when the recording is over, in order to be sent to Karel. Finally, the previously renamed file should be renamed as DS200.LOG again.

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Analog and LB Line Card Version Query:


This program transfers the software version data of the analog and LB line cards to the DS200.LOG file.

800975 00
Notes
1. 2. The IDEA must be operational in order to utilize that program. Prior to the entry of that code, the current DS200.LOG file belonging to the IDEA should be renamed. Then the code should be entered and the DS200.LOG file should be copied to another location when the recording is over, in order to be sent to Karel. Finally, the previously renamed file should be renamed as DS200.LOG again.

Extension Parameter Query:


This program transfers all the parameter data of an extension to the DS200.LOG file.

800976 A
Parameter
A : The access code of the extension

Notes
1. 2. The IDEA must be operational in order to utilize that program. Prior to the entry of that code, the current DS200.LOG file belonging to the IDEA should be renamed. Then the code should be entered and the DS200.LOG file should be copied to another location when the recording is over, in order to be sent to Karel. Finally, the previously renamed file should be renamed as DS200.LOG again.

Version Query Of Karel Feature Phones And DSS Modules:


This program transfers the software version data of the Karel telephones and the DSS modules connected to Karel serial data line to the DS200.LOG file.

800977
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Notes
1. 2. The IDEA must be operational in order to utilize that program. Prior to the entry of that code, the current DS200.LOG file belonging to the IDEA should be renamed. Then the code should be entered and the DS200.LOG file should be copied to another location when the recording is over, in order to be sent to Karel. Finally, the previously renamed file should be renamed as DS200.LOG again.

Feature Table Query:


This program transfers table data related to some features to the DS200.LOG file, in case a problem occurs. By this way, it can be monitored whether there is a problem related to those features.

800978 P
Parameter
P : : : : : : 0 1 2 3 4 9 The Call Back feature table The Wait on Busy feature table The Call Park feature table DTMF and tone generation table EVM200 table Tables controlled by parameter values 0, 1 and 2.

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Notes
1. 2. The IDEA must be operational in order to utilize that program. Prior to the entry of that code, the current DS200.LOG file belonging to the IDEA should be renamed. Then the code should be entered and the DS200.LOG file should be copied to another location when the recording is over, in order to be sent to Karel. Finally, the previously renamed file should be renamed as DS200.LOG again.

PRI ISDN Card As System Clock Source:


800979 Y P
Parameters
Y P : : : PRI ISDN / R2 card slot number 0 1 The card cannot be used as the clock source. The card can be used as the clock source.

Default Value
P=0 for all PRI ISDN/R2 cards.

Notes
1. One of the cards which are enabled as a source for the system clock by this program, is activated as the external clock source for the system if the external clock utilization is activated by 800980 coded program. If for any reason the card fails to receive the external clock, another card is activated by the system automatically. Especially for data applications like video transmission, one of the cards in the first rack of the system must be enabled as the clock source. Additionally 800980 coded program must be used to activate the external clock source for the system.

2.

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External Clock:
If it is required to synchronize the system with an external device (this is generally required for data applications like videoconference), then with this program the system must be set to use the external clock.

800980 P
Parameters
P : : 0 1 System uses its internal clock. System uses the external clock.

Default Value
P=0

Notes
1. 2. If P=1 but the system cannot detect an external clock then it goes on using its internal clock. If the system is set to use external clock source with this program then any one of the PRI ISDN / R2 cards which are enabled as the external clock source by 800979 coded program, is selected as the external clock source by the system automatically and the system synchronizes itself to that clock. Especially useful for video conference and similar data transfer applications together with 800979 coded program.

3.

CRL Capacity Query:


It allows querying the current status of the systems CRL capacity when any call recording device is not connected to the system.

800981
Notes
1. 2. When GPBX Mode is activated, if CRL capacity becomes full when any listing device is not connected to the system, all external calls are forbidden. Once this code is dialled by the system supervisor, current and maximum call record capacity is sent to the LCD of his feature phone in the following format: 800981 | current call record capacity | maximum call record capacity

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Group Parameters Query:


It transfers parameters of PBX and call pick up groups to DS200.LOG file.

800982 A P
Parameters
A P : : : The access code of the first extension in the group. 0 1 PBX group parameters are transferred. Call pick up group parameters are transferred.

Line Monitoring:
Thanks to this program, a call being made on a line can be monitored and checked to see if there is any problem.

800989 Y P
Parameter
Y P : : The slot number of the related card 00..30 The number of the line to be monitored on the card

Notes
1. Do not hang up after having entered the program code. The conversation on the related line will be connected to your phone. In that case you can listen to both parties, but they cannot hear you. The program is automatically deactivated when the phone through which the programming has been done is hung up.

2.

Resetting The System By Preserving Its Parameters:


In case a malfunction occurs in the system, the system status information is transferred to the DS200.LOG file through this program.

800990

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Notes
When this code is dialed, the system restarts without being powered off and with all the modified and saved parameters being preserved. This code is especially useful when there is a confusion about the parameters which have been saved into the system memory. It is also useful for inquiries about cases such as inaccessibility of a line as the result of suspension.

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XV. REMOTE PROGRAMMING


The DS system can be remotely programmed over the telephone lines. The remote programming feature is one of the best and most efficient means of software maintenance especially on customer side. Instead of spending extra time and making extra effort to reach the customer, a responsible technician can take advantage of the Remote Programming method in order to enter all of the programming codes and to activate some of the user features. This chapter gives information about the features a technician can make use of through remote programming. The terminology below applies within the chapter: The technician: The person who performs the remote programming. The system supervisor: The system supervisor on the customer side.

Activation Of The Remote Programming :


The system supervisor can put the system into remote programming mode. In order to realize this, he has to make hook flash and dial 74 while speaking with the technician. In that case the line in use is marked as DISA and the technician can program the system with the authority of system supervisor. The system supervisor can activate the remote programming for more than one line simultaneously so that more than one technician can program the system at the same time.

Important Notes For The Technicians Who Will Make Use Of The Remote Programming Feature:
a) If the technician is the extension of another system : 1. 2. The technician must be using a DTMF telephone set. The system, which the technician has employed, must be transmitting the dialed DTMF tones directly to CO. In other words, the system must not be processing those DTMF tones before transmitting to CO. For instance, if the system is an MS48, then the technician must be prohibited by programming to use the keys * / #.

b)

If the technician is directly connected to CO and the remote programming line is in DP mode: 1. In order to start the remote programming, either the operator should call the technician or the technician should use a DP-DTMF convertible telephone set.

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2. 3. c) d) The technician should be using her/his telephone in DP mode in order to call the operator. Afterwards, the technician should enter the necessary codes through remote programming by converting the telephone into DTMF mode.

Once the remote programming is activated, if the technician does not enter any code within 5 minutes, then the line is released automatically. Following the initiation of the remote programming, the technician starts to hear a special discontinuous dial tone and keeps on hearing it after each successful program or feature code entry. If the technician enters a program or feature code incorrectly, then he receives the error tone. In such a case, he can refresh the discontinuous dial tone by pressing the * key. If the numbering plan of the system, which is remotely programmed, has been previously modified, then the technician must use the new numbering plan.

e)

f)

A technician can use all of the program codes that are available in this guide. Additionally, he can activate the user and operator features below during the remote programming: 1. 2. 3. 4. 5. 6. 7. 8. 9. The night mode Time setting Date setting Common pool entry Parameter download Call Listing All Call Listing / Stop Listing Total Cost Listing Call Record Clear

10. Remote Follow Me 11. Line Access If no number is dialed within 15 seconds, after another line is accessed, then the line, which has already been accessed, is automatically released. The external call, which the technician will make, can take at most 50 seconds. 12. Calling an extension: While using this facility, if the extension of the system hangs up, the line is not released but the technician receives the special dial tone for remote

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programming, so that he can continue with the remote programming of the system.

Exiting The Remote Programming Mode


After the remote programming is completed, the technician should give information to the system supervisor about the programming he has performed. In order to exit the remote programming mode: 1. 2. The technician can drop the line by pressing the # key on her/his telephone, or, The system supervisor drops the line by dialing 798 and the system exits the remote programming mode.

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XVI. SPECIFIC OPERATOR PROGRAMS


In some of the countries, new telephone operators have participated in telephone network. These operators not only require their private access code, but also account and pin codes, which are specific to the end-user. With the help of the facilities listed in the following pages, DS series systems are capable of automatic dialling of these codes without the need for extensions to dial them manually.

Operator Initiation Code


In order to be able to use a specific telephone operator, account and pin codes are necessary. These codes are given from the authorities of the specific operator after your system is put in Remote Programming mode. As the initial step of this process, the authorities of the specific operator must have an access code to your system. This program produces a password that will be used to determine this access code. Then the specific operator authorities will use this access code.

805
Notes
1. This code produces an 8-digit code that can be seen on the telephone screen. Therefore, the system supervisor must have a special Karel feature phone in order to see this code. After using this facility, Karel must be informed about the produced code.

2.

Operator Mode Activation


This program is used by the specific operator authorities in order to activate their routes on your system.

806 002 1 P
Parameters:
P :

(to be dialled in Remote Programming)

The 8-digit password.

Notes:
1. This code can be activated by the specific operator authorities in Remote Programming mode.

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2. 3. The 8-digit password is generated by Karel, according to your Operator Initiation Code. If this code is dialled with a wrong password, then the system prevents further entries of this programming code for the next 24 hours.

Operator Mode Deactivation


This program is used by the specific operator authorities in order to deactivate their routes on your system.

806 002 00
Notes:
1. 2.

(to be dialled in Remote Programming)

This code can be activated by the specific operator authorities in Remote Programming mode. A previously-activated operator mode cannot be activated again, without deactivating it.

Operator Mode Query


This program is used by the specific operator authorities in order to transfer your Operator Initiation Code and 8-digit password to DS200.LOG file.

806 002 2
Notes

(to be dialled in Remote Programming)

This code can be activated by the specific operator authorities in Remote Programming mode.

Operator Mode Codes


This program is used by the specific operator authorities in order to define their access code, account and pin codes.

803 0 P Q1 Q2
(to be dialled in Remote Programming)

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Parameters:
P : : : Q1 Q2 : : 10 20 30 The access code of the telephone operator. The account of the system in order to access the telephone operators network. The pin code of the telephone operator.

The code. The code repeated.

Notes
1. 2. 3. This code can be activated by the specific operator authorities in Remote Programming mode. The code defined by parameter Q must be entered twice. Before the second entry, a short warning tone is received through the handset. The code defined by parameter Q can be at most 16 digits. For the entries of codes less than 16 digits, the programmer must wait until he receives the warning tone for the second entry. The access, account and pin codes for the operator must be defined within 24 hours after the operator mode is activated. Otherwise, the operator mode is automatically deactivated and it has to be activated again. Once defined, the access code of the operator is saved in the non-volatile memory of the system and it cannot be changed before deactivating the operator mode. The account and pin codes for the operator can be changed as much as desired within 24 hours after they are defined. However, after 24 hours, these codes are saved in the non-volatile memory of the system and it is necessary to deactivate the operator mode in order to be able to change these codes. If LCR is not activated on the system, the extensions must dial the operators access code, account code and pin code in order, after they dial the external line access code. If LCR is activated on the system, filtering option must be activated as O0. 8. If LCR is activated on the system, the calls established through specific operators are designated with character R appears in the Net-CM call record listing.

4.

5.

6.

7.

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Operator Mode Parameters


This program determines the parameters that will be used by the system while reaching to the specific operator.

804 0 P Q
Parameters:
P : Q P : Q P : Q P : Q 22 : 32 : 42 : 23 : : P : Q 33 : : P : Q 43 : : P : Q 21 : :

(to be dialled in Remote Programming)

The delay in seconds before the system sends the account code to the external line. The delay duration (09). The delay in seconds between the account code and the pin code to be sent to the external line. The delay duration (09). The delay in seconds between the pin code and the digits dialled by the extensions to be sent to the external line. The delay duration (09). */# transmission after account code is sent to the external line (as per the request from the specific operator). 00 11 */# are not transmitted to the external line. */# are transmitted to the external line.

*/# transmission after pin code is sent to the external line (as per the request from the specific operator). 00 11 */# are not transmitted to the external line. */# are transmitted to the external line.

*/# transmission after the digits dialled by the extensions are sent to the external line (as per the request from the specific operator). 00 11 */# are not transmitted to the external line. */# are transmitted to the external line.

Tone detection. 0 1 The system waits for the operators dial tone in order to send the account code and the rest of the digits. The system does not have to detect a dial tone in order to send the account code and the rest of the digits.

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Notes
This code can be activated by the specific operator authorities in Remote Programming mode.

Saving Operator Mode Parameters Into Memory


804 0 44
Notes
1. 2. This code can be activated by the specific operator authorities in Remote Programming mode. After defining the operator modes parameters are completed, they must be definitely saved into the non-volatile memory. Otherwise, they will be lost in case of a power failure. In cases where the system has activated the 24-hours duration for the next entry of any operator-related programming facility, this duration can be bypassed by deleting the contents of the non-volatile memory. (to be dialled in Remote Programming)

3.

Operator Mode Parameters Query


This program is used by the specific operator authorities in order to transfer your operator mode parameters to DS200.LOG file.

804 0 99
Notes
1. 2.

(to be dialled in Remote Programming)

This code can be activated by the specific operator authorities in Remote Programming mode. The operator number appears as 1 in DS200.LOG file.

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