CHAPTER 1 INTRODUCTION

Employees are the important assets of the company. It is the people who possess skills, abilities and aptitudes that offer competitive advantage to a firm.

It is only human resource that is capable of deciding, implementing and controlling activities. No computer can substitute human brain, no machine can run without human interventions and no organization has mandated to exist if cannot serve peoples needs. So that it is companys responsibility to take care of the human resource, without them production is just impossible. Whether they are satisfied or not, it impacts on the work. So it is necessary to measure the level of satisfaction among employees and make necessary changes according to the survey. Thats take the subject of EMPLOYEE SATISFACTION to measure the level of satisfaction in the organization. Factor affecting employee satisfaction and factors that motivates employees to work.

Chapter-2 Industry Profile

Ever since 1957, the Plastics Industry in India has made significant achievements as it made a modest but promising beginning by commencing production of Polystyrene. The chronology of manufacture of Indian polymers is summarized as under:- 1957-Polystyrene , 1959-LDPE ,1961PVC , 1968- HDPE ,1978-Polypropylene. Such potential Indian market has motivated the entrepreneurs in the country to acquire technical expertise, achieve high quality standards and build capacities in various facets of the booming plastic industry. The Phenomenal Developments in the plastic machinery sector is coupled with the developments in the petrochemical sector, both of which support the plastic processing sector. This has facilitated the plastic processors to build capacities for the service of both the domestic market and the markets overseas. Today Indian Plastic processing sector comprises of over 30,000 units involved in producing a variety of items through injection molding, blow molding, extrusion and calendaring. The Capacities built in most segments of this industry coupled with inherent capabilities has made us capable of servicing the overseas markets. The Indian plastic industry has taken great strides and in the past few decades, the industry has grown to the status of a leading sector in the country with a sizable base. Plastic material is gaining notable importance in different spheres of activity and the per capita consumption is increasing at a fast pace. Continuous advancements and developments in Plastic technology, processing machineries, expertise, and cost effective manufacturing is fast replacing the typical materials. On the basis of value added share, the Indian Plastic industry is about 0.5% of India's GDP. The export of plastic products also yields about 1% of the country's exports. The sector has a large presence of small scale companies in the industry, which account for more than 50% turnover of the industry and provides employment to an estimated 0.4 million people in the country. Approximately Rs.100 billion are invested in the form of fixed assets in the plastic processing industry. The Indian Plastic industry is facing severe demand crunch in the domestic industry for quite some time. Demand for major polymers was 10% lower in Q2 this financial year as compared to the same period last year. The slowdown demand is adversely affecting the industry comprising of 15 raw material producers and there are about 26,000 processing units in the country with adverse impact on the employment of 3.3 million people associated with this industry. The contribution of the plastic industry in the economic growth of countries the world has been great. Today in India there are about 22000 plastic processing units and 150 plastic processing machinery manufactures. The machinery units supply over 2500 machineries per annum. In 198, the All India Plastic Industries Association was incorporated to solve various issue related to import duty of polymers.

In the year 2006, the value of world plastic export was US$ 375 billion and the share of India was less than 1 % with exports of worth US$ 3.187 billion. During this same period the percentage of growth in export was 21%. During this trend of growth in exports, the exports of plastic raw material increased from 55% to 60% of the total export of plastic goods, while the export of processed plastic goods was a negative growth from 45% to 9%. According to recent reports of analysts, the industry is said to be losing an opportunity of USD 300 million through value addition on the raw materials that are exported. Indian Plastic Industry today is symbolizing a promising industry and at the same time creating new employment opportunities for people in the country. The per capita consumption of plastic products in India is growing and is moving towards 8% GDP growth.

Latest developments

The Indian Plastic industry is at the verge of high growth rate over about 10%-12% which is contributed by high growth rates, in turn, from the end-user industries. This trend has mainly been driving the automotive sector, since the economy is already showing signs of recovery from the downturn. As the Plastic industry is heavily dependent on automotive sector, launching of new cars in the small segments are expected to drive the demand for plastics. India is likely to dominate the rest of the world's Plastic with the domestic per capita consumption set to double by 2012. As the domestic Indian Plastic Industry expects for the investment of nearly $80 billion over the next four years. Indian government has identified the petrochemicals industry as a 'high priority' sector, as it is owing to the fact that plastics play an important role in providing the basic necessities for everyday use, while it is conserving the scarce natural resources. Plastic plays a significant role in the key sectors of the economy, including agriculture, water management, automobiles, transportation, construction, telecommunication and electronics, besides defense and aerospace, computers and power transmissions. As of now the Indian Plastic industry has enormous potential for growth as polymer use in India is far below the world level. With increasing competition in the global market and the constant drive to improve our living standards, the scope for use of plastics is bound to increase manifold and make the production double in the coming years.

Chapter-3 Company profile

History of Company:-

Neoplast Engineering Pvt. Ltd. known as the reliable and efficient partner in plastic industry since 1973.Before 40 years, Neoplast Engineering Pvt. Ltd. started as a small structured family-owned enterprise and today it has established as the most renowned, reputed and reliable partner for the plastic processing industry in India as well as Global market. Neoplast Engineering Pvt. Ltd. has won its customers continued trust by always providing them with a perfect solution to their specific supplies, and this has helped Neoplast to emerge as a market leader with about 70% Indian market share of high intensity mixers.

Neoplast is committed to work towards its goal, that of attaining global leadership in the manufacturing of machinery and equipment for the plastic industry.

Vision Statement:-

To be the world leader in mixing technology by implementing latest inventions in electromechanism and essence of our vast experience.

Mission Statement:-

To deliver best quality to our customer we always do R&D, motivate our existing manpower, invest in skilled manpower and accept desired changes.

Neoplast services:
Neoplast fluidizing mixers are high speed mixers, used to mix solid to solid, liquid and pasty components. It is simply physical mixer, where the heat generates due to friction is utilities for mixing and hence known as HEATER MIXER. The material may be sintered, agglomerated, dried, degassed or colored.

Other Specialties:Flow deflector optimum setting of charge path and mixing process. Repaid homogenization. Temperature probes measure temperature of material infiltration to bearings. Low slipping ensures full energy transfer. Low maintenance.

Neoplast Cooler Mixer which is placed in line with HEATER MIXER which is cools it down at maximum temperature where it can be stored safely. The cooling cycle is always shorter than the heating cycle. The special designed tool throws the material on the large contact surface of vessel including conical hollow ring of S.S to decrease the cooling cycle.

OTHER SPECIALTIES:- Increase in cooling surface - Reducing in cooling time through forced circulation of mixing charge. - Easy fitting to remove mixing tool. - Water connection fixed out side vessel to have moisture free mix. - Jacket for cooling with circulation of cooling water. - Optimum dimensions of the cooling surface. - Intensive cooling of the mixed materials. - Cooling in line with heater mixer.

Other Product Details:(1) High speed heater cooler mixers. (2) Automatic Material Handling Mixer (3) Conical Twin-screw Extruders. (4) Single screw extruders. (5) Lab Extruders. (6) Lab Mixer. (7) Two Roll Mill. (8) Hydraulic Press. (9) Underwater Pelletizing System.

CHAPTER 4 Theoretical Aspects of the study

What is Employee Job Satisfaction? Job satisfaction describes how content an individual is with his or her job. The happier people are within their job, the more satisfied they are said to be. Job satisfaction is not the same as motivation, although it is clearly linked. Job design aims to enhance job satisfaction and performance; methods include job rotation, job enlargement and job enrichment.

Definition of Employees Satisfaction

Employee satisfaction is the terminology used to describe whether employees are happy and contented and fulfilling their desires and needs at work. Many measures purport that employee satisfaction is a factor in employee motivation, employee goal achievement, and positive employee morale in the workplace

Importance of employee satisfaction for organization

Reduce turnover, recruiting, and training costs. More energetic employees.

Importance of employee satisfaction for employee

They will create and deliver superior value to the customer. They are more committed to the organization. Their works are more productive.

How to Improve Employee Satisfaction?

It is very important to maintain the satisfaction of the employees working in the organization. If employees are not satisfied with the organization then the management needs to take decisions to improve the satisfaction level.

Compensation and benefits Policies of compensation and benefit are most important part or organization. But you should build your policies at suitability not the best.

Promotions and career development Develop programs to promote all titles in the organization. Develop training programs for employees Build programs for career development of each title.

Improvement programs of employee satisfaction Build solutions to improve satisfaction Training all level of management about the importance of satisfaction and methods to increase satisfaction.

LITERATURE REVIEW:

Organization needs ethics quality not only to prevent unhealthy behavior but also to inspire superior reasoning and performance. It is only through human nature and ethics- the reasoning science, that organizations can inspire greater levels of innovation, teamwork, and process breakthroughs that results in sustainable competitive advantages.

Until recently, only few organizations seriously considered ethics to be

a legitimate topic for

enterprise planning and strategic thinking those at the top of an enterprise regularly spent time developing their organizational and functional strategic plans, their growth. One of my key responsibilities as an HR director is to ensure that our employees are happy in their roles and in the company as a whole.

Ensuring there is a positive working culture means that the business retains and cultivates our employees talent, knowledge and skills, so that we maximize delivery of our business objectives. Investing in effective communication, meaningful development and providing our team with room to grow and personally contribute to the success of the business is our recipe to a successful working ethos across the group.

CHAPTER 5 RESEARCH METHODOLOGY

OBJECTIVES OF THE STUDY:

The various objective of this project is to find out the following elements which affect the job satisfaction level of the employees. 1. To find out analysis the job satisfaction of employees in Neoplast engineering Pvt. Ltd 2. To find out and analysis various factors affecting job satisfaction among the employees in Neoplast engineering Pvt. Ltd. The various factors are: Working condition/ facilities. Welfare measures. Safety measures. Grievance handling. Promotional opportunities Training and development programs. Relationship among the employees. Participation in decision making

3. To give a suggestion and recommendation for improving the job satisfaction level among the employees in Neoplast engineering Pvt. Ltd.

IMPORTANCE OF THE STUDY:

They will create and deliver superior value to the customer. They will care about the quality of their work. They are more committed to the organization.

Sample Design:

Research design is a plan, structure, strategy of investigation conceived so as to obligation answer to research question and control variance. To study and describe the satisfaction level of various employee welfare measure provide to employee Neoplast Engineering Private Limited is Descriptive Research. Descriptive research includes surveys and facts findings enquires of different kinds. The major purpose of descriptive research is description of the state affairs as it exist at present The sampling technique used was the simple random sampling. It was the method by which each number of the population had a chance of being selected. Sample size is 100.

DATA COLLECTION:
For the purpose of the study necessary information has been collected through primary and secondary sources:

Primary Data The primary data are those which are collected a fresh and for the first time and thus happen to be original in character. It includes the data collected from the officials and existing company through discussion. The employees views about the job are known by making them fill up the questionnaires.

Secondary Data Someone else and which have already been passed though the statistical process. Secondary data has been collected from text book, other reference books, the website of the company and internet.

Data Analysis Tool:

* SWOT Analysis:

SWOT analysis is the internal as well as external factors affect the company. SWOT analysis means to study the companys Strengths Weakness Opportunities Threats The SWOT analysis of NEOPLAST ENGINEERING PRIVATE LIMITED is as follows:

Strengths The followings are considered as the strengths of the company. It is the internal factor which affects the company. (1) High research and Development. (2) Market share leadership.

 Weakness The followings are considered as the Weakness of the company. It is the internal factor which affects the company. (1) No online presence (2) Poor supply chain. (3) Insufficient marketing on foreign markets.

Opportunities The followings are considered as the Opportunities of the company. It is the external factor which affects the company. (1) Products and service expansion. (2) Export potential of plastic machinery.

Threats The followings are considered as the threats of the company. It is the external factor which affects the company. (1) Price war. (2) Cheaper technology. (3) Lower cost competitors or imports.

CHAPTER-5 Research findings

Que. 5)

Are you satisfied with the wages?

Particular Highly satisfied Satisfied Neutral Dissatisfied Highly Dissatisfied

No. of employee 21 35 17 19 8

8 21 19 Highly satisfied Satisfied Neutral Dissatisfied Highly Dissatisfied 17 35

Que. 6)

what is your opinion about the nature of work?

No. of employee 17 38 23 15 7

Particular Very Difficult Difficult Average Easy Very easy

7 17 15 Very Difficult Difficult Average Easy 23 38 Very easy

Que.7) Rate the promotion opportunity offered by the management is?

Particular Very good Good Average Poor Very Poor No. of employee 9 14 47 28 2

28

14

Very good Good Average Poor Very Poor

47

Que.8) The training and development facility you are getting from your company is?
Particular Very good Good Average Poor Very Poor No. of employee 22 35 28 14 1

1 14 22 Very good Good Average 28 Poor Very Poor 35

9) What do you think about the supervision you are getting from your company?
Particular Very good Good Average Poor Very Poor No. of employee 37 32 25 4 2

25

37

Very good Good Average Poor Very Poor

32

Que.10) whether the company is providing all the facilities which are necessary?
Particular Definitely yes Yes Neutral No Definitely No No. of employee 28 36 18 11 7

7 11 28 Definitely yes Yes Neutral 18 No Definitely No

36

Que.11) your relation with colleagues or others in the company is?

Particular Very good Good Neutral Poor Very Poor

No. of employee 39 42 13 6 0

0 6 13 39 Very good Good Neutral Poor Very Poor

42

Que.12) what is your opinion about the working condition or facilities provided by company?

Particulars Very Good

Canteen Toilet Restroom 29 31 2

Good
38 35 8

Neutral
15 22 16

Poor
10 7 41

Very poor
8 5 33

100 90 80 70 60 50 40 30 20 10 0

8 10 15

5 7 33 22 Very poor Poor

38

35

41

Neutral Good Very Good

29

31

16 8 2

Canteen

Toilet

Restroom

Que.13) your opinion about various welfare measures provided by the company?

Particulars Very good

Housing Medical 12 49

Good
18 24 31 11

Neutral
27 20 38 24

Poor
29 7 5 35

Very poor
14 0 1 22

Transportation 25 Education 8

100 90 80 70 60 50 40 30 20 10 0

14

0 7 20

1 5 22 38 Very poor

29 24 27

35

Poor Neutral

31 24 49 25 11 8 Medical Transportation Education

Good Very good

18 12 Housing

Que.14) How many years you want to continue with this company?
Particular 0-2 years 2-4 years 4-6 years 6-8 years 8-10 years More than 10 years No. of employee 4 19 26 28 20 3

3 20

4 19 0-2 years 2-4 years 4-6 years 6-8 years 8-10 years More than 10 years 25

28