Project Quality Management

100. Inputs to perform quality control include all of the following EXCEPT: a) Work performance information. b) Quality management plan. c) Quality checklists. d) PERT chart. 101. One of the fundamental tenets of modern quality management is: a) Quality is planned and inspected in. b) Quality does not cost. c) Quality is planned, designed, and built innot inspected in. d) Quality requires constant inspection. 102. Understanding, evaluating, defining, and managing expectations are essential to satisfying: a) Customer requirements. b) The scope statement. c) Upper management. d) Functional requirements. 103. All of the following represent, or result from, the primary benefit of meeting quality requirements EXCEPT: a) Less rework. b) Higher productivity. c) Lower costs. d) Fewer change orders. 104. Design of experiments is a statistical method that helps: a) Determine how various elements of a system interrelate. b) Identify which factors may influence specific variables of a product or process. c) Establish a standard by which to measure performance. d) Compare actual or planned project practices to those of other projects. 105. The quality management plan provides input to and must address quality control (QC), quality assurance (QA), and continuous process improvement for the project. a) The overall project management plan b) The WBS c) The project scope d) External stakeholders 106. Perform Quality assurance (QA): a) Is the application of planned, systematic quality activities to ensure effective policing of the conformance of the project team to approved specifications. b) Is primarily concerned with providing the project team and stakeholders with standards, by which the project performance is measured. c) Is the application of planned, systematic quality activities to ensure that the project will employ all processes needed to meet requirements. d) Generally reduces the probability of project completion on schedule. 107. A is a specific type of histogram, ordered by frequency of occurrence, which shows how many defects were generated by type or category of identified cause. a) Pareto chart b) Bar chart c) Network diagram d) Critical path

108. Quality costs include all of the following EXCEPT: a) Appraisal. b) Prevention. c) External failure. d) Computer operations. 109. Investment in product quality improvement, especially defect prevention and appraisal, can often be borne by: a) The acquiring organization. b) The project management team. c) Executive management. d) The project. 110. Tools and techniques of Perform quality control include all of the following EXCEPT: a) Flowcharting. b) Pareto chart. c) Control charts. d) Estimates of control tendency. 111. The use of quality management processes and activities aims to provide a higher degree of: a) Needs satisfaction. b) Process capability. c) Product improvement. d) Project team performance. 112. Quality and grade are not the same. A fundamental distinction is that: a) Grade is a category assigned to products or services having the same functional use, but different technical characteristics. b) Low quality may not be a problem; low grade is always a problem. c) Determining and delivering the required levels of quality are not included in the responsibilities of the project manager and the project team. d) Determining and delivering the required levels of grade are not included in the responsibilities of the project manager and the project team. 113. A control chart has all of the following characteristics EXCEPT: a) It illustrates how a process behaves over time. b) It is used to determine whether or not a process is stable or has predictable performance. c) It illustrates how various factors might be linked to potential problems or effects. d) It can be used to monitor any type of output variable. 114. Quality is the application of planned, systematic quality activities to ensure that the project will employ all processes needed to meet requirements. a) Planning b) Assurance c) Improvement d) Benchmarking 115. In Plan Quality: a) The primary benefit of meeting quality requirements is the reduced expense associated with project quality management activities. b) Cost-benefits tradeoffs must be considered. c) The primary cost of meeting quality requirements is increased rework.

d) Benefits cannot be evaluated in relation to costs. 116. All of the following are characteristics of benchmarking EXCEPT: a) It involves comparing actual or planned project practices to those of other generate ideas for improvement. b) It involves comparing actual or planned project practices to those of other provide a basis by which to measure performance. c) It involves comparing actual or planned project practices to those of other within the performing organization or outside of it. d) It involves comparing actual or planned project practices to those of other only within the same application area. projects to projects to projects projects

117. All of the following are true about Six Sigma EXCEPT: a) It is a quality improvement initiative undertaken by the performing organization. b) It can improve the quality of the projects management. c) It can improve the quality of the projects product. d) It focuses on systematically correcting mistakes revealed by thorough inspection.