A PROJECT REPORT ON THE STUDY OF TRAINING METHODS AND TECHNIQUES IN HUMAN RESOURCE MANAGEMENT

PROJECT WORK SUBMITTED IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE AWARD OF THE DEGREE OF MASTER OF MANAGEMENT STUDIES In Human Resource SUBMITTED BY SANIL HEMANT VAIDYA UNDER THE GUIDANCE OF PROF.ANJU AILSINGHANI

AlamuriRatnamala
Institute of Engineering & Technology Affiliated to UNIVERSITY OF MUMBAI

Department of Master of Management Studies Academic Year 2012-2014

DEPARTMENT OF MANAGEMENT

CERTIFICATE This is to certify that the project entitled the study of Training methods and techniques submitted by Mr. Sanil Hemant Vaidya bearing Pin No. ARMIET/MMS 12 VS 57 on this ___ day of August 2013 in partial fulfillment of the requirements for the award of the Degree of Master of Management Studies of University of Mumbai is a bonafide work to the best of my knowledge and may be placed before the Examination Board for their consideration.

_____________________

____________________

Mr. / Mrs. ___________ Internal Examiner

Mr. / Mrs. _______________ External Examiner

_________________ Mr.Nishant Kaushik Dean-Academics

____________________ Mr.Ajay Shrivastava Director

Certificate of Undertaking

I, Sanil Hemant Vaidya hereby declare that project entitled The Study of Training Methods and Techniques Undertaken at Alamuri Ratnamala Institute of Engineering and Technology by Seat No. ARMIET/MMS 12 VS 57 in partial fulfillment of MMS degree (Semester III) Examination is my original work and the Project has not formed the basis for the award of any degree, associate ship, fellowship or any other similar titles, either in Mumbai University or any other University of India.

SANIL HEMANT VAIDYA.

ACKNOWLEDGMENT

First of all I would like to take this opportunity to thank the Mumbai University for having projects as a part of the MMS curriculum. I express my sincere thanks to my project guide of Prof Anju Ailsinghani at ARMIET COLLEGE for M.M.S section who has been guiding Force to my project The study of training methods and techniques in human resource management. I am also thankful to my all professors to their Support and encouragement in finding out the appropriate data for this Project report, without their thankless support and efforts, making this support would have been impossible for me. I would also thanks the whole respondent who provide me the best knowledge and for their help and cooperation throughout the project.

Thanking You

Sanil .H.Vaidya

EXECUTIVE SUMMARY
HRM is concerned with the people dimensions in management. Since every organization is made up of people, acquiring their services, developing their skills, motivating them to higher levels of performance and ensuring that they continue to maintain their commitment to the organization are essential to achieving organizational objectives. This is true, regardless of the type of the organization government, business, education, health, recreational, or social action. HRM is management function that helps managers to recruit, select, train and develop members for an organization. Obviously HRM is concerned with the peoples dimensions in organizations. HRM refers to set of programs, functions, and activities designed and carried out. The scope of HRM is from Entry to the Exit of an employee in the organization. Scope of HRM can be described based on the following activities of HRM. Based on these activities we can summarize the scope of HRM into 7 different categories as mentioned below after the activities. The game of economic competition has new rules. Firms should be fast and responsive. This requires responding to customers' needs for quality, variety, customization, convenience and timeliness. Meeting these new standards requires a workforce that is technically trained in all respects. It requires people who are capable of analyzing and solving job related problems, working cooperatively in teams and 'changing hats' and shifting from job to job as well. Training has increased in importance in today's environment where jobs are complex and change. Rapidly. Companies that pay lipservice to the need for training, by lazily setting aside a few hours a year, will soon find themselves at the receiving end when talented employees leave in frustration and other employees find it difficult to beat rivals with new products, sophisticated designs and improved ways of selling. To survive and flourish in the present day corporate-jungle, companies should invest time and money in upgrading the knowledge and skills of their employees constantly. For, any company that stops injecting itself with intelligence is going to die. The purpose of this project is to make the student understand the basic principles, areas, and methods of training currently in use in the corporate circles.

HRM Activities

HR Planning

Industrial Relations

Job Analysis

Welfare

Job Design

Communication

Motivation Recruitment & selection

Orientation & Placement

Compensation & remuneration

Training & Development

Performance Appraisals

TABLE OF CONTENTS Ch. No.

I. 1 INTRODUCTION . 1.1 Meaning 1.2 Objectives 1.3 Importance Of Training 1.4 Need For Training 1.5 Purpose Of Training

Particulars

Page No.
1 4 5 6 7 8

II

TRAINING METHODS 2.1 Benefits of training 2.2 Why Train? 2.3 Meeting The Needs Of Todays Clients 2.4 Improve Organizational Climate and Increase The Morale Of Employees. 2.5 Know The Effectiveness Of The Training Program Being Conducted 2.6 Levels Of Effective Training Program 2.7 Learning On The Job Versus Formal Skills Development? 2.8 What Is The Responsibility Of The Trainer?

9 12 14 15 16 18 19 20 21

III

SKILLS & TECHNIQUES 3.1 Skills Required For Trainer 3.2 The process of learning 3.3 Learning principles: the philosophy of training 3.4 What are the methods or techniques of training? 3.5 Techniques of training 3.6 Types of training 3.7 Uses of training methods are 3.8 Process of training

22 23 25 26 29 31 38 42 45

IV

TRAINING SESSION & EVALUIATION 4.1 Develop Session Plan To Implement Effective Training Methods & Techniques Directory 4.2 Evaluation Of A Training Programme 4.3 Methods Of Evaluation

48 49 54 56

RESEARCH METHODOLOGY

57

VI

DATA ANALYSIS & INTERPRETATIONS

60

VII

RECOMMENDATIONS

64

VIII

SUGGESTIONS

66

IX

CONCLUSIONS

68

APPENDICES / GLOSSARY

XI

BIBLOGRAPHY

III