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How to Get up to a 500% Annual Recurring Return with Global Shop Software
Designed to Streamline
Return on Investment
www.GlobalShopSolutions.com
One System
ERP Solutions
The son of a stamping shop owner who began working in his fathers company at age 12. The controller of an engineer-to-order, make-to-order oil field manufacturer. The production manager and president of a sheet metal company. A project manager and controller of a major engineer-to-order equipment builder. A triple-degree engineer with IT experience in multiple manufacturers.
Dusty Alexander (Dicks son and president) now has over 20 years with the company, and has visited or worked in a sales or implementation capacity with more than 2,000 companies. Erika Klein, Dicks daughter and executive vice president of research and development (R&D), has worked with hundreds of companies in installation, service and program development for nearly two decades. Other family members have substantial dayto-day responsibilities in marketing, finance, and human resources. Over the years, Global Shop has continued to focus on hiring the best and the brightest on the manufacturing and the IT side. Many of Global Shops senior consultants are former customers who used the software to make substantial improvements in their businesses. And our IT specialists include some of the smartest in their field. All have advanced degrees in computer science, with many earning summa cum laude and magna cum laude honors. This unique combination of talent, experience and brainpower keep Global Shop at the forefront of the manufacturing ERP software market.
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Return on Investment
www.GlobalShopSolutions.com
One System
ERP Solutions
Its one thing to say that Global Shop customers achieve a recurring 500% annual return on investment. But we have the numbers to back it up. The following example represents a typical Global Shop customer, and is based on actual data culled from hundreds of satisfied customers. Company: $10 million precision manufacturer
Typical Annual Recurring Savings for manufacturers with $10 million in annual sales bolded. Direct and indirect shop labor and setup, including reduced overtime achieved through performance metrics and lean practices: $115,000 Improved quality (% of cost of goods sold) due to performance metrics and lean practices: $35,000
Material improvement in profits due to lower inventories, lean purchasing practices, streamlined purchasing procedures and reduction in inventory obsolescence: $80,000 Sales increase (2.5% x $10 million in sales) x (20% gross profit) from achieving 99%+ on-time delivery, impeccable quality and reduced expedite expenses: $50,000 Accuracy of pricing/forecasting and review of job/work order (% of sales): $25,000
How do Global Shop customers achieve these remarkable returns? By using the software to streamline processes and improve efficiencies as described in the following pages in this brochure.
Savings in reduced office and shop indirect hours: $60,000 Total: Investment: $365,000 $70,000
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Return on Investment
www.GlobalShopSolutions.com
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We do things smarter with Global Shop, and the software really provides us with a better way of managing our business. This is why we find it so important to utilize Global Shop in every part of what we do. In fact, because were more efficient, weve increased our sales considerably over the years without adding any more people. Kathy Morin, Eptam Plastics; Machining/Fabrication
As a powerful sales tool for me, the software has also given us a tremendous advantage in weathering the storm of globalization. Global Shop is simply an excellent business instrument for our company. Peter Zuckerwise, Liberty Brass Turnings, Inc.; Metal Fabrication
Weve doubled our revenue since weve gotten Global Shop, but have only added two workers to the operations, and thats the biggest statistic for us. George Pacheco, Pazmac Enterprises, Ltd.; Machine Shop
With Global Shop, were more orderly, our sales improved, and our production is more diversified. Charlie Miller, Panoramic, Inc.; Thermoform Packaging
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Return on Investment
www.GlobalShopSolutions.com
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ERP Solutions
For more than three decades, Global Shops expert consultants have collaborated with our customers to produce a set of software tools that are second to none in producing a lowcost quality part and/or assembly on time. These include: Easy-to-use time and attendance job tracking, including touch-screen data input and recall. Online documentation (including a vault) for prints, quality inspection steps, operating instructions and more. Direct labor performance measurement to improve productivity. Performance measurement by employee and department for daily and annual performance reviews. Shortening and consolidating of job setups through software and training. By providing real-time information on shop labor, Global Shop allows you to make adjustments on the shop floor while work is in progress rather than after the job is done. Global Shop also generates a daily employee productivity report that enables you to identify problem areas and trend variances. With Global Shop, you can sit at a desk anywhere in the world and know exactly what is happening on the shop floor at any time of day. In companies that dont track labor, up to 50% of every employees day gets lost to nonproductive time. Within the first month of using Global Shop, many customers see that number drop by half.
I love Global Shop. These past few months alone, through the information I get from the system, I have trimmed our labor by $5,000 per week. Thats over a quarter of a million dollars a year in savings! Peter Csaszar, Daltec Canadian Buffalo Manufacturing, Ltd.; Industrial Fans
Our indirect labor costs have come down considerably due to the daily balancing capability of Global Shop. This makes employees more accountable for their time on the clock. Tim Sullivan, Prompt Machine; Machine Shop
Citadel was able to achieve a 40% reduction in labor, streamlining from 1,000 to 600 hours per week. Concurrently, our company saw a 20% increase in sales revenue. Noel Sutton, Citadel Architectural Products, Inc.; Panel Systems
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Return on Investment
www.GlobalShopSolutions.com
One System
ERP Solutions
I get inventory in as I need it just in time. In the first three months of implementing Global Shop, we dropped our inventory six digits. James Martin, Martins Wood Products, Llc.; Furniture
The Global Shop software system is able to build efficiencies into manufacturing operations efficiencies that result in the saving of WIP time to meet customer delivery expectations. Eric Miller, Miller Welding and Machine Co.; Heavy Steel Fabrication
To me, the overall benefit of using Global Shop software is that of organization. We deal with complex machinery made up of literally thousands of parts, and it would be impossible to build the kind of machines we build without having a quality system like Global Shop Solutions. Ron Kleist, KPM Herkules Group; Engineer-to-Order, Large Machinery and Equipment
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Return on Investment
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One System
ERP Solutions
Before Global Shop, we used to have three buyers. Now we have one buyer doing three times what those buyers accomplished in the same amount of time. Eric Miller, Miller Welding and Machine Co.; Heavy Steel Fabrication
We build custom packages for our customers, and for those orders we buy to the order. However, we also have a stock line of food packages, and for those projects we buy to stock. Because of this dual nature of our operation, we find the Global Shop Auto Purchasing System a powerful tool for keeping track of our raw materials inventory. Charlie Miller, Panoramic, Inc.; Thermoform Packaging
We do a lot of inter-company sales, and for this our Global Shop system is the best weve ever seen. We use Global Shop to keep track of the information flow and inventory management. When the Gasket Division treats the Rubber Division as if it were a customer and a vendor, and vice versa, Global Shop makes it all quick and easy to manage. Scott Franklin, California Gasket and Rubber; Rubber Seals and Hoses
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Return on Investment
One-System ERP
Why is One-System ERP so important to your company? Because everyone gets on the same page. Data gets entered one time and one time only. Time is not wasted trying to find information. You see the whole picture so that you can spend your time improving the business and increasing sales. It starts with generating an estimate, which in most cases, only takes a few seconds. Then a customer quote with automatic multiple requests for vendor quotes. Upon receipt of the order, a sales order gets generated with a few keystrokes. From that, a production/ work order is scheduled, and labor input for both payroll and job costing/direct and indirect is tracked with minimal input via biometric and touch-screen input. Material and parts procurement and inventory transactions are automated. Invoicing and shipping documents are automated from sales orders and updated accounts receivable. Customer service is enhanced, with the status of all orders at yours or the customers fingertips. And the fully-integrated CRM helps with new sales opportunities. One-System ERP is specifically designed to streamline manufacturing operations and position your company for growth. You will achieve improved on-time delivery and quality, increased sales and reduced costs. What does One-System ERP mean? Many companies use a variety of disparate software, spreadsheets and data management tools to run the business. This results in costly inaccuracies, inconsistencies and inefficiencies in every area of the business. Global Shop puts all data collection into one centralized location. Everything you need to run your business from accounting to manufacturing to customer relationship management comes together in one integrated system. Global Shop serves as the central organizing hub for your entire business. It makes all the systems and processes more visible, and integrates every step of the manufacturing process so that employees can do their jobs more efficiently and management can make better-informed, realtime decisions. It enables lean processes, so that management can focus its time and attention on continuous improvement, sales and growth. The key word with Global Shop software is integrated. Many ERP companies purchase third-party software programs and then patch them together into one package. This often results in system incompatibilities or difficult workarounds. Global Shops core applications are all architected and written in-house from the ground up. Global Shop offers virtually unlimited capacity to manage customers, materials, inventory, sales, accounting and other critical data, all in one system. Lean manufacturing will become a way of life for your entire company, not just those on the shop floor.
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One System
ERP Solutions
With Global Shop Solutions ERP software as the shop floor controls, information flies through the ATD plant in one connected system that is easily accessible by everyone needing it. Where once ATD was employing dozens of spreadsheets and databases in multiple locations and ports of accessibility, we have seen the intense direct labor costs associated with information management reduced considerably since implementing Global Shop in 2002. Ray Almekinder, Allstate Tool Die, Inc. (ATD); Precision Machining
Global Shop has helped Calnetix become the business we are today because of the ease of use and flexibility of the software. We are a complex multi-entity shop, and Global Shop is the one company that has finally made it easy to track the operations of our affiliates. Ian Hart, Calnetix, Inc.; Manufacturing Conglomerate with Cutting-Edge Technology
We went into Global Shop looking for one system and one database to replace more than one system that had duplicity in recording keeping. We achieved this with Global Shops unified system. Now we cant live without it. Bud Hoffman, Lakeshore Fittings, Inc.; High Speed Brass Fittings
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Return on Investment
Sales Increase
5 4 3 2 1 0 6 12 18 24
Months
Months
Initial Investment
15
www.GlobalShopSolutions.com
One System
ERP Solutions
Shop Labor
0 5
% 10
Quality
15 20 3 6 9 12
Months
$20,000
0
$25,000 $365,000
Pricing/Costing
% 1
2 3 6 9 12
Months
$70,000
Improvement in Margins from Accurate Pricing/Costing
521%
% 1/4
1/2 3 6 9 12
Months
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Return on Investment
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www.GlobalShopSolutions.com
One System
ERP Solutions
With Global Shop, youll save time and money by identifying and correcting quality issues in realtime rather than after the fact. Youll develop the discipline and oversight needed to qualify for ISO and QS-9000 certification. And youll make better parts with fewer errors. Why settle for merely fixing bad parts? With Global Shop, quality and ISO certification is a way of life.
Over time weve seen that when people are forced to put scrap into the computer using Global Shop, and we can account for whats supposed to be there and whats lost in production, its amazing how much less scrap they make! Michael Martens, M&H Engineering; Medical, Space, General Machinery
Global Shop has helped our quality documentation. Were big users of the Quality and Engineering Change Control modules. With the electronic documentation they produce, we dont have to worry about the file drawers getting over-filled. And when the auditor comes in and wants to see our cause and corrective actions, we simply pull up our Global Shop system and all of the information is right there. Ray Almekinder, Allstate Tool Die, Inc. (ATD); Precision Machining
When the ISO auditors show up, they say that Humanetics is one of the easiest ISO audits they do. This is because everything is inside one integrated package. The auditors dont have to worry about the usual multiple software packages to find what they need because its all easy to find and use. No matter which of our plants they go to, we have the same ISO registrar in all of our locations. So the auditors can go to any plant and its all done the same way. ISO is pretty easy to pull off in Global Shop. James Hux, Humanetics, Inc.; Sheet Metal
Since implementing Global Shop Solutions, we have a near-perfect quality rating. Tom Lewis,Wilshire Precision; Aerospace and Defense
Two months after implementing the Global Shop module at one of our companies, we saw a double-digit improvement. After a solid year of tracking our defects, they show as a speck on the business chart rather than a glaring problem. This is now one of our core daily measurements at every facility. Brian McMillan V.P., Tech Investments, Llc; Precision Manufacturing
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Return on Investment
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One System
ERP Solutions
With the time-clocking capability of our Global Shop system, as well as the wireless connections in the tool room, were now charging those disposal goods to the jobs themselves. So, we have now what is really a true cost, rather than a more arbitrary overhead cost. Derek Hivnor, H&R Manufacturing & Supply, Inc.; Workholding Tools
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Return on Investment
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www.GlobalShopSolutions.com
One System
ERP Solutions
Since implementing Global Shop, we have a 99.4% on-time delivery rate. Tom Lewis, Wilshire Precision; Aerospace and Defense
Global Shop Solutions has helped us bring our on-time delivery to 99%, and this in turn has helped us tremendously in terms of customer relations. In fact, our on-time delivery is what saves our business so often. On-time delivery is keyits really at the top of our list. Ted Stout, Impressions Marketing Group; Store Fixtures
Global Shops Advanced Planning and Scheduling module is the best in the business. Incredibly powerful! Ray Almekinder, Allstate Tool Die, Inc. (ATD); Precision Machining
Global Shops Advanced Planning and Scheduling module is a must. It gives us an incredible array of options in terms of how to schedule our shop that not only deals with work center capacity, but also employee availability and skill level. I have never seen anything like it! Dan Tweed Jr., Carnes-Miller Gear Co., Inc.; Custom Gears and Gears Assemblies
With the implementation of the Global Shop system, Iowa State Industries has averaged 98.7% on-time deliveries over the past three years. Sales, customer satisfaction, and profits have all increased during that time. Roger L. Baysden, Iowa Prison Industries; Variety of Manufactured Products
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Return on Investment
Built-In Customization
With a click of the mouse, you determine what type of shop you are, how you will schedule and cost your business, and how you will manage all the mission-critical processes in your manufacturing environment. Intuitive and easy to use, Global Shops powerful customization features ensure that the software adapts to the way you do business rather than forcing you to adapt to it. The return on investment generated by ERP software is directly related to how well the system fits your business. Global Shop offers the highest degree of customization without requiring any vendor modifications to the software. This provides the freedom and flexibility you need to adapt the software to your unique business processes without having to rely on expensive software engineers or outside consultants. With Global Shop you can: Select from multiple pre-set options that allow you to customize the system to your industry. You can also store, retrieve, manipulate and report on the data in a variety of formats. Create custom database queries that allow you to view, analyze and save the data in the format most conducive to your business processes. Use Global Shops patented Global Application Builder (GAB), a full-featured software development tool that allows virtually unlimited customization, to create special screens, reports, pop-up boxes and other features to fit your unique production needs. Create custom reports in Crystal Reports, Microsoft Access, Microsoft Excel and other OBDC products. With most ERP packages, customizing the software makes it difficult and costly to upgrade to newer versions. Global Shop allows you to make virtually unlimited customizations to the software and still keep up with all upgrades, updates and new technologies. You never have to worry about becoming obsolete and running an outdated version of the software.
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One System
ERP Solutions
Easy to Use
Global Shop makes it easy to find, access and manage the information you need to run your business with single-screen simplicity. From one basic screen, employees can access everything they need to know about a job, part, customer or sales order. From there, they can drill down to acquire as much detail as needed with just a few clicks of the mouse. Examples of Global Shops single-screen simplicity include: Shipping screen. In many companies, shipping involves several people and a pile of paperwork trying to determine what needs to be shipped. With Global Shops Select and Print Packing List, all you do is launch the screen and the system automatically identifies what needs to be shipped and when. Supply and Demand screen. By entering a part number, you can see work order history, purchasing history, sales history and usage. From one screen you can track any part and know exactly where it is in the production process. Time Clock screen. Employees click on the work center they operate and get a prioritized list of jobs to work on. They can then click on a link and see drawings, work instructions, setup guidelines or anything else you want them to see out on the shop floor. With the click of a button, employees know what to work on and in what order so that managers dont have to direct their every move. Customer Relationship Management (CRM) screen. From this one screen employees can access everything they need to know about a customer, including quotes, estimates, work in progress and items shipped. Employees can also drill down to review sales orders in process, reprint invoices, double-check shipment dates and find the answers to any question customers may have about their work orders. Designed with the user in mind, Global Shop Solutions offers advanced features and menu options that are intuitive and easy to use. It has well-designed screens that make it easy to navigate through the system. And each screen allows users to make custom modifications that fit the unique needs of their area of responsibility. Best of all, with Global Shops powerful single-entry feature, you enter the data one time and one time only! Any changes to the data are automatically updated throughout the entire system. You dont have to be an IT expert or computer geek to use Global Shop software. In fact, many Global Shop customers dont even have an IT staff. Global Shop is designed by and for people who manufacture parts. If your people can use email or create a document on a PC, they can easily learn Global Shop software.
Being a manufacturer, theres always a lot of pressure on us to contain costs. Global Shop allows us to do more with the same number of people. We do things smarter with Global Shop, and the software really provides us with a better way of managing our business. This is why we find it so important to utilize Global Shop in every part of what we do. Kathy Morin, Eptam Plastics; Machining/Fabrication
800.364.5958
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Return on Investment
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One System
ERP Solutions
From my perspective, one of the biggest gains in using Global Shop is that we are starting to run out of activities for the administrative staff to actually do in the office. This is because there is much less paper moving through the office now than before Global Shop. Carl Strohmaier, Milcut, Inc.; Foam Fabrication
With Global Shop, weve been able to trim back our front office administration staff by 70% from 10 people handling lots of paper, down to only three who work much more efficiently and cost effectively. And were able to close our books in less than one day at the end of each month. Charlie Miller, Panoramic, Inc.; Thermoform Packaging
Our business has grown 50% in the past three years, but our indirect costs are exactly the same. Its amazing what Global Shop has done for us. Jeff Hollinger, Eptam Plastics; Machining/Fabrication
Running lean with continuous improvement is key to competing in todays manufacturing economy. Were very, very lean as a company, and we are lean because of Global Shop. David Zuckerwise, Liberty Brass Turning Company; Metal Fabrication
With Global Shop, were getting good information in, therefore our costing is more in tune with the reality of our production costs. We just had a price decrease, and the only way we could achieve that was by having the Global Shop system in place and managing every detail and getting more costs out of the product. Its an integrated system, and weve gone to the wireless service in our tool crib. I can safely say that the Global Shop Wireless system has taken my costs down by about a third of what they were before we integrated. Its cut my tooling and other direct costs way down, and so Ive been able to get my pricing down as well. Derek Hivnor, H&R Manufacturing & Supply, Inc.; Workholding Tools
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Return on Investment
Performance Measurement
Since its inception in 1976 and under the same ownership, Global Shops only focus has been on manufacturing. The emphasis on performance accountability throughout the enterprise began on day one. And this singlemindedness has helped Global Shop achieve the most successful customer base in the industry. Performance Measurement is generally considered the biggest payback from ERP systems. The Global Shop One-System ERP solution is rich with performance measurement features, and includes measurement of: Direct labor Indirect labor Setup On-time delivery performance Quality performance by employee, vendor and much more Material purchases and usage Inventory accuracy Estimate vs. actual by part/job Office and other indirect manufacturing Sales Gross profit Quoting Tooling usage And much more! Global Shop helps you run lean with continuous improvement, which comes in many forms and combinations. In terms of Performance Measurements, estimate versus actual (standard) is a key measure in all parts of the Global Shop system.
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www.GlobalShopSolutions.com
One System
ERP Solutions
The software has been very helpful in making us more aware of where our direct and indirect costs are, and it gives us a sense of how better to control these. Once the job comes out, were able to see right away if that job was profitable for us, how profitable it was (or wasnt), and if any adjustments in quoting need to be made in the future. In short, were always looking in the Global Shop Estimate vs. Actual Report to get a complete picture of how well we came out of a job. Brian Rieble, Concise Fabricators, Inc.; Sheet Metal Fabrication
For every work order and every machine, we use the Project Management tool and estimate entire projects through Global Shop. We track the project from start to finish, and in the end we evaluate the estimate versus actual to determine how well we did on a job. The next time that job, or a similar job comes around, we can tweak our router estimates and build more realistic work orders. Ron Kleist, KPM Herkules Group; Engineer-to-Order, Large Machinery and Equipment
The products the research department at Global Shop comes up with are great products, designed specifically for manufacturers, and theyre actually useful for us. Its not like the other software guys that come up with a bunch of glitz on the screen. We use everything in the software we buy from Global Shop. Michael Martens, M&H Engineering; Medical, Space, General Machinery
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Return on Investment
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One System
ERP Solutions
Julie has been excellent at attending to our needs with the GAB tool boss interface. Dynaventure Corp.
Jialing is awesome! Im grateful you have her to help us out. Ceramic Decorating Co.
Really appreciated the after-hours support! West Troy Tool and Machine, Inc. George was great at fixing our problem. Maryland Thermoform
Theyve got more support dedicated to us than weve got time or need to use thats just what it boils down to, and we know that when we do need them theyre ready to help. With so much of our business being rush work, theres no such thing as a routine schedule. Often a job comes in and its out in less than a month, a week or some of it less than two or three days. So staying on top of all of the scheduling and all of the costs is the most important use of our Global Shop system because the software helps us keep track of everything. I can see which jobs are ongoing and whos working them, as well as whos on the clock but not on a job. When I combine this with advanced scheduling, I can also see where my hot sports are and what my capacity looks like. Were not a tremendously big corporation, but we feel were pushing a lot of product and Global Shop helps us tie everything together in our shop. I really dont know how I would operate without our Global Shop ERP software. Turbo Components & Engineering
As usual, your support is fast to respond, courteous and professional. Kathy took care of my problem immediately. Thomas Instrument
Thank you so much, Delores, for getting us back on track. Demaree Inflatable Boats, Inc.
Addressed the issue completely! Fabricating Specialties, Inc. Very quick response from Langley with exactly what I needed. Matech (Machining Technologies, Inc.) Its nice to know you have people like Ricardo to help people like me it relieves the stress. Thank you! American Gear & Supply Co., Inc. Mandy is always so helpful. I am always glad to hear her voice as I know my problem will be solved effortlessly. D. R. Tech, Inc. Brady took the extra steps to make sure our concerns were satisfied. Bradhart Products, Inc.
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Global Shop Solutions 975 Evergreen Circle The Woodlands, Texas 77380 (800) 364-5958 www.globalshopsolutions.com
Designed to Streamline