A330 EMERGENCY PROCEDURES

CAPTAINS LAND IMPACT DRILL 1. 2. 3. 4. Complete checklist ON GROUND EMER/EVACUATION Proceed to cabin and direct evacuation When all assistance rendered evacuate Assemble passengers away from the aircraft (upwind)

DOOR DRILL LAND EVACUATION Cabin Crew (or Tech Crew assuming role of incapacitated primary) - Repeat evacuation order; evacuate evacuate evacuate, high heels off (repeat) - Check if door safe to open (hold frame handle, not door handle whilst doing so) - Open door, guard the exit and ensure correct slide inflation - Direct passengers come this way, form 2 lines jump and sit, hurry If exit is open but slide unusable <blocked exit> (stay in door guard position facing out and redirect; eg. L1 blocked crossover (or) go back/go forward) If door has not been opened <blocked exit> (sit on handle, facing inwards and redirect; eg. PA is above) DOOR DRILL DITCHING Cabin Crew (or Tech Crew assuming role of incapacitated primary) (Own life jacket fitted) - check door safe to open (hold frame handle, not door handle whilst doing so) - fit your life jackets, theyre under your seats, high heels off (repeat) - when slideraft inflated direct pax; evacuate, evacuate, evacuate come this way, form two lines, stay on your feet, move to the end of the raft, pull tags, hurry (repeat) Blocked exit. Guard the exit and redirect pax. Door 3 slide (-200) is a secondary means of escape in a ditching inflate slide, release from a/c, instruct pax to enter the water and swim to nearest floatation device. EMERGENCY PAS Imminent Impact: BRACE BRACE BRACE Land emergency: EVACUATE EVACUATE EVACUATE Followed by evacuation order by first flight crew member entering the cabin. Imminent Ditching: ATTENTION. THIS IS A DITCHING, FOLLOW YOUR CREW MEMBERS INSTRUCTIONS LAND EMERGENCIES

(supervise the welfare of passengers until relived by rescue personnel) FIRST OFFICERS LAND IMPACT DRILL 1. 2. 3. 4. 5. Complete checklist ON GROUND EMER/EVACUATION Take torch Take NOTOC / LOADSHEET Proceed and evacuate through first available exit Report to and remain with emergency services if available.

Pass information: * fuel load / location * dangerous goods load / location * passenger load / location * state of crew or passengers SECOND OFFICER/SUPERNUMERARY FLIGHT CREW IMPACT DRILL 1. 2. 3. 4. 5. 6. Take torch (if carried) Proceed to cabin and assist where necessary relay evacuation order in the cabin assume the role of incapacitated primary when all assistance rendered evacuate assist on the ground

CAPTAINS DITCHING IMPACT DRILL 1. 2. 3. 4. Complete EMERGENCY PROCEDURES DITCHING checklist Take life jacket and torch proceed to cabin and direct evacuation at designated doors (CAPT doors 4) When all assistance rendered board slideraft (CAPT=L4)

(Inflate own life jacket when boarding the raft) (Take command of the slideraft) (Assume the role any incapacitated primary) (REMEMBER THE BEACON) FIRST OFFICERS DITCHING IMPACT DRILL 1. 2. 3. 4. Complete EMERGENCY PROCEDURES DITCHING checklist Take life jacket and torch proceed to cabin and direct evacuation at designated doors (F/O doors 1) When all assistance rendered board slideraft (F/O=L1)

Flight crew may use the alert PA to: - allow time to assess the situation - allow for engine shutdown. Cabin crew will then get out of their seats when the a/c is stopped and look outside for fire/smoke. Cabin Crew must attempt to contact the flight deck before initiating an evacuation DITCHING EMERGENCIES

(Inflate own life jacket when boarding the raft) (Take command of the slideraft) (Assume the role any incapacitated primary) (REMEMBER THE BEACON) SECOND OFFICER/SUPERNUMERARY FLIGHT CREW DITCHING IMPACT DRILL 1. 2. 3. 4. Take torch (if carried) and fit life jacket Proceed to cabin and assist where necessary Assume the role of incapacitated primary Board raft

Cabin crew initiate the evacuation when the aircraft has come to a stop in the water and the slide rafts are inflated, ready for use. EVACUATION GENERAL Disabled or incapacitates persons are evacuated after everyone else. Unusable (blocked) exits should be continually reassessed.

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If the a/c is tilted up or down on the ground, still deploy all slides use if able or declare blocked exit. QF CONFIGURATION (200) (300) 38J 38J 265Y 305Y

performing duties following a decompression. Use high flow for all sick passengers (adults & children) * EROS attachment has yellow band Following a decompression follow-up duties include * Give unconscious passengers oxygen from their seat PSU. * If a passenger requires further oxygen, use a portable oxygen bottle. During a lengthy ground stop on a cold day, a serviceable, fully charged cylinder may indicate just below the red band. EMERGENCY EQUIPMENT At each exit / Flight Attendant station : S T I L O B S SMOKE HOOD TORCH IMPACT DRILL SHEET LIFE JACKET OXYGEN BCF SPARE LAERDAL MASK

MINIMUM CABIN CREW COMPLIMENT (CASA requirement) -200 -300 domestic -300 international 9 10 9 (less business class seats due to skybed size)

MINIMUM CREW DURING TRANSIT WITH PASSENGERS 5 CREW: 1 at doors 1 1 at doors 2 1 at doors 3 2 at doors 4 DOORS -200 has type A main doors (dual lane sliderafts) at doors 1, 2 and 4 and type 1 emergency exits (single lane slide) at doors 3 The type 1 door is not a raft. It is single lane and is a secondary means of escape in a ditching. If used the primary opens the door, ensures inflation, releases the slide from the aircraft, directs the passengers to step into the water and swim to the nearest floatation device. Ordinarily in a ditching doors 3 are guarded by the primary who repeats fit your life jackets, theyre under your seat, high heels off and when the first evacuation call is made, direct passengers to that exit, go forward or go backward -300 has type A doors at all exits (1,2, 3 and 4) A door opened from the outside will automatically disarm. PASSENGER OXYGEN SERVICE UNIT PSUs should only drop when cabin exceeds 14,000 AMSL, or the PSU service door is manually opened. Lasts 15 minutes. Pulling any one oxy mask activates the whole PSU. There are pax oxy service units at all passenger seats, crew seats, in toilets. There are none in the galley (during a depressurisation crew in the galley must sit in a crew seat, a passenger seat or wedge themselves between the passenger seats and put on an oxy mask. * PSUs cannot be shutoff or reset once started. * PSUs contain one more mask than the number of seats they serve (ie catering for infants or faulty/leaky masks. Green flow indicator or bag inflation confirms oxygen flow. DECOMPRESSION

* First aid kits L1, L2 and L4 * Physicians kit, SAAP, pax restraint kit, R2 (fwd of) * Dangerous Goods Spill Kit, Defibrillator R2 (fwd of) * Emergency VHF/UHF/SAT beacons L1 and L4 * Megaphones L1 and L4 * Infant life jackets, extension seat belts L2 * Heat resistant gloves cockpit and R4 -200 has BCF also on back wall of galley (-300 has coffee maker there) * Hygene kit Aft galley * Baton 1 on flight deck * Handcuffs 2 on flight deck (1 in flight spares in EEC) CABIN INTERCOMMUNICATION DATA SYSTEM CIDS Forward Attendant Panel (FAP) (at CSM station) Passenger Service Unit (PSU) (at seats) Additional Attendant Panel (AAP) Area Call Panel (ACP) hanging from the roof Attendant Indication Panel (AIP)(small LCD display at each door) (red light / display area = upper line is comm. Info and lower row is emergency and systems info / green light) Attendant Handset ACP LIGHTS (in a row) AMBER (steady) pax in lav calling BLUE (steady) pax in seat calling (L side) PINK (steady) crew calling (flashing) PRIO CALL BLUE (steady) pax seat calling (R side) AMBER (flashing) LAV or VCC smoke

COMMUNICATIONS - INTERPHONE TBD. (sensations, automatic PA, equipment and functions) INTPH + No. = door area being called (1, 2, 3 or 4) one HI/LO chime at that door (Left and Right). When the one phone is lifted the other one at the door will get an engaged signal if lifted. A steady pink call light on ACP occurs and the AIP shows steady green light and shows the station that is calling. OTHER INTERPHONE ZONES INTPH ALL = calls all stations CAPT = calls flight deck (buzzer and flashing CALL on ACP) PRIO CAPT = priority call to flight deck PRIO ALL = priority call to every station including flightdeck PRIO CALL gives 3 HI/LO chimes and a flashing pink call light on ACPs. On all AIPs a red light illuminates steady and text displays CALL PRIO CALL. When answering a PRIO ALL alert call you should first listen to ensure you do not talk over someone, then identify yourself by interphone location. On the flight deck the prio call is indicated by: buzzer sounds 3 times. ATT (attendant) call light flashes amber on the audio control

PORTABLE OXYGEN Serviceability: gauge needle in the red band * 310 litre capacity * LO FLOW - 2 L/min: 140-150 minutes capacity * HI FLOW - 4 L/min: 70-75 minutes capacity * Demand regulator: up to 15 minutes depending on workload * EROS mask (100% oxy on demand): up to 15 minutes depending on workload * Leave at least 100 psi in the tank after use (prevents corrosion within the tank and allows the engineering refill procedure to be simpler) * No ignition sources within 4 metres * Avoid bumping cyclinder * Keep makeup clear * open valve fully (anti-clockwise) and then close a quarter turn * Use high flow (outlet closest to the knob and also says HI) to administer oxygen to adults and/or children or by cabin crew

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panels. The EMER CALL light on the overhead panel flashes amber. These indications are the same if there is a PRIO CAPT call from the cabin. Do not use PURS key. After comms unsure hit the RESET button which stops the loud chink sound for the receiver when hanging up the phone. A call from the captain to the cabin AIP says CALL CAPT COMMUNICATIONS PA PAs from the cabin override the pax entertainment system. PAs from the flight deck override the cabin PAs. PAs from the cabin show PA ALL IN USE on the AIP PAs from the flight deck show DIRECT PA IN USE on the AIP PA ZONES PA + PTT = PA to all a/c including Tech crew rest (as installed) PA + ALL + PTT = PA to whole cabin (excludes Tech crew rest) PA + 1 + PTT = PA to business class (excludes Tech crew rest) PA + 2 + PTT = PA to economy (excludes Tech crew rest) DOOR INDICATORS 2 DOOR LOCKED indicators on type A doors 1 DOOR LOCKED indicator on type 1 doors WHITE (ARMED) LIGHT = door handled moved up and slide armed RED FLASHING (CABIN PRESSURISED) LIGHT : - both engines shut down - door disarmed - cabin not depressurised (>0.062 PSI, >2.5 mBar differential) The flashing sign means do not open the door as it is likely to blow the slide outwards and cause injury. Inform the CSM who informs the flight crew. IN an evacuation the door handle must be moved up rapidly to ensure engagement of the power assist (CASA directive after OSAKA evac following false cargo fire warning) CLOSING AND ARMING THE DOOR Press the GUST LOCK button located on the support arm of the door. (2) Grasp door assist handle. (3) Using door assist handle move door rearwards. (4) When the door is in front of its frame, pull the door in, hold the red flag on the safety pin clear so that it is not caught behind the support arm. (5) Lower handle to closed position. (6) Check that the door locks correctly, the door locking indicators are located on the upper part of the door. Cabin Crew should not assist with door closing when the agent is present its their job. ARMING (1) Raise plastic cover. (2) Remove safety pin (gently pull on the ring itself not the tag). (3) Move arming lever to ARMED position. (4) Stow safety pin. (5) Close plastic cover. (6) Remain at door awaiting door callback. DOOR OPENING (1) Raise plastic cover. (2) Move arming lever to DISARMED position. (3) Obtain safety pin from stowage, press button on top of centre pin and insert in the door arming mechanism. (4) Close plastic cover. (5) Remain at door awaiting Callback. INSIDE OPERATION (1) Ensure red cabin pressure indictor light does not flash. (2) Cabin Crew check door is DISARMED. (3) Ground Staff open door fully and ensure the door is

latched open. (4) Cabin Crew do not assist in Door Opening. OUTSIDE OPERATION (1) Check through the observation window that the red cabin pressure indicator light does not flash. (2) Push flap marked PUSH HERE on external door handle. (3) Unlock/unseal door by raising handle to green line. (4) Check girt bar not visible. (5) Pull the door outwards and forwards until it locks in the fully open position. DOOR GUST LOCK - Is certified to hold the door in place for winds up to 60 kts BF GOODRICH SLIDE RAFTS Capacity: 50 (80 in overload) Have water-activated lights which last 10 hours DOOR POWER ASSIST FAILURE (1) Manually push door open. (2) Assistance from passengers may be necessary. (3) Slideraft will deploy and automatically inflate. MANUAL INFLATION OF SLIDERAFT Pull the MANUAL INFLATION HANDLE (renamed) at the girt bar/door sill. Raft inflation normally takes 4 seconds. If the slide raft fails to inflate then the exit must be declared blocked redirect pax. MANUAL RELEASE OF SLIDE Life the girt bar flap and pull the EXPOSED LOOP. (the mooring line will still be attached) OTHER THINGS TO TAKE FROM THE CABIN TO THE RAFT - (beacon) - water - softdrinks - food - first aid kits - crash axe - blankets - pillows - megaphone Cabin crew will take a torch and search the aircraft for people before boarding the raft. RAFT MANAGEMENT - Senior officer takes command States name, rank and the need for strict discipline - Other crew support the raft commander - Distribute occupants evenly - Release the raft from the fuse Use quick release tag or knife - Retrieve the survival pack from the girt bar end - Clear the aircraft fuselage - Administer first aid and rations - Delegate lookouts for survivors, aircraft and ships (rotate these every 20 minutes) - Rescue survivors (only delegated pax to leave the raft not crew) - Use the heaving ring (boarding points on both sides at either end) - Set the sea anchor (reduces drift from wreckage site first place rescuers will look) - Obtain the flares - Deploy the beacon

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- Erect the canopy protects against exposure, makes raft more visible, collects water in the rain. Canopy is at the girt bar and. - Perform raft maintenance (keep dry, make repairs, inflate as required) In the water us the Heat Escape Lessening Position (HELP) to reduce body heat loss. RAFT SURVIVAL EQUIPMENT

Automatically illuminates when main aircraft power fails and the Flight Deck switch is in the ARMED position or can be activated from within the passenger Cabin by a guarded switch at L1 regardless of Flight Deck switch position. They last approximately 10 minutes The escape slide emergency lights are activated only, when the door is opened in position DOOR ARMED, and the escape slide is released. GALLEY FIRES

Sliderafts are equipped with the following: Sea Anchor - girt bar end of raft (must be manually deployed). Canopy (additional canopy supports) - in water at the door end of the raft. The canopy numbers must line up with the pillar numbers. The 4 centre canopy supports must be orally inflated Hand Pump - door end of raft. Heaving Ring - near a boarding point for survivor recovery. External Boarding Ladders - positions vary. Survival Pack - in the water at girt bar end and contains: Immediate Action Sheet. Day/Night Distress Flares x 2. Heliograph Signalling Mirror. First Aid Equipment/supplies. Survival Manual. Whistle. Water (2 pints/1 litre). Sponges. Bailer. Sea Marker Dye. Torches. Leak Stoppers. Raft Management Guide. EVACUATION SIGNAL A guarded command switch is located in the Flight Deck and on the Forward Attendant Panel at L1. FLIGHT DECK HAS: - EVAC COMMAND SWITCH - HORN SHUTOFF - CAPT / CAPT&PURS SWITCH In the Cabin, EVAC/RESET (horn shut off) buttons are located on the Forward Attendant Panel and the Additional Attendant Panels at Doors L2 and L4 on the A330-200 and L2, L3 and L4 on the A330-300. If flight deck switch is in the CAPT position and the COMMAND button in the Cabin at L1 is pushed, it will alert the Flight Deck only. No indications will occur in the Cabin. If the switch is in the CAPT & PURS (QF SOP) position and the COMMAND button in the Cabin at L1 is pushed, it will alert the Flight Deck and the Cabin. EVAC/RESET switch at FAP - Button flashes RED when the system is activated. When the push button is pressed the audio warning at this respective station is silenced WHAT HAPPENS WHEN THE EVAC COMMAND IS INITIATED Audible evacuation signal in Cabin. Evacuation Light flashes red on Flight Deck. EVAC/RESET Light flashes Red on FAP and AAPs. On all AIPs the red light flashes and the word EVACUATION ALERT appears. Note: The horn shutoff/Evac Reset button, when pushed, silences the audible evacuation signal in that zone. EMERGENCY LIGHTING Exit signs Cabin emergency lights Floor proximity emergency escape path marking system Escape slide emergency lights (there are no aircraft external lights they are built into the slides) Cabin Crew must turn off the galley power. The GALLEY POWER EMERGENCY DISCONNECT guarded switch is on the Galley Power Control Panel. Disconnects all power to that galley LAVATORY SMOKE INDICATION - COCKPIT Flight deck indication : ECAM SMOKE - LAVATORY SMOKE (doesnt say which lavatory) MASTER WARNING LIGHT illuminates. Continuous repetitive chime (until cancelled with MASTER WARNING P/B). LAVATORY SMOKE INDICATION - CABIN Alternate HI chime will sound over all attendant speakers. A flashing amber light illuminates: on the Area Call Panel (ACP) nearest to the lavatory and outside the affected toilet. The smoke detection screen appears automatically on the FAP. On the Additional Attendant Panels (AAP) the SMOKE LAV buttons illuminate. On all Attendant Indication Panels (AIP) the indications are: a flashing red light and text displays affected lavatory. ADDITIONAL INFORMATION The indications will continue until the smoke has dissipated or cancelled by pushing the SMOKE RESET button in the FAP sub panel, (hard key). This cancels the visual indications in the respective area and cancels the chime entirely. TOILET WASTE BIN FIRE EXTINGUISHER Small integrated red extinguisher contains 120 g of Halon and Freon. heat activated nozzle. The heat fusible tip opens when a fire or an overheat condition occurs, (a temperature increase from approximately 71 degrees C to 140 degrees C will trigger operation within 60 seconds.) Toilet fire cabin crew check door with back of hand. Crack the door and release the BCF into the toilet space. SMOKE IN THE VCC (domestic config) FAP indicates SMOKE VCC. Attendant Indication Panels (AIPs) flash red and text displays SMOKE VCC. The closest Area Call Panel (ACP) flashes amber. A triple chime is simultaneously generated across all attendant loud speakers On the flight deck: The ECAM displays SMOKE Flight Crew have to manually switch off all power to the Inflight Entertainment System (IFE) (using the PAX SYSTEM SWITCH.) An identical switch is also located on the VCC. This is switched off by Cabin Crew. The Pax Systems Switch on the VCC is guarded. (international config) No smoke detection fitted to VCC at Left 1. However, in the unlikely event the VCC emits smoke or fire the IFE system must be shut down using thePAX SYS button.The VCC POWER button on this device is for maintenance use only and is not to be operated by crew. BCF USE (1.5 KG) Serviceability plastic red disc in tact in rear of handle

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Toxic when used in confined spaces. When used on the flight deck, first don oxy mask with diluter set to 100% Use on flammable liquid and electrical fires. OK for fabric and paper fires. Not to be used on class D burning metal (magnesium or sodium) fires. When using on a liquid fire, dont stand too close may spread the fire. Dont allow the metal body of the extinguisher to come onto contact with electrical wires. Operation flick up red thumb catch ,press trigger, 1 -2 m range, hold within 60 degrees of down angle, aim at base of fire and sweep motion. Dont get too close to liquid fires. Soak embers or unburnt material in water. Lasts 10 seconds minimum DME TORCH Serviceability lock-wired & red light blinking. Pulling it out of the mount turns it on. Last 4 hours Cant turn it off except by putting back in the mount. Can, however, disconnect the battery to save power for later (unscrew the end in pull off connector). PERSONAL BREATHING EQUIPMENT PURITAN BENNET PBE Serviceability foil pack vacuum seal intact (tamper prevention red seals are for security, not serviceability) Single use. Operation: * remove glasses * remove PBE from container * remove from vac pack and shake out * place both hands in neck hole and place over head * contain long hair within the mask seal * ensure seal of mouthpiece * pull straps sharply forward to start oxy canister * a surge of oxygen for about 20 seconds will ensue to clear the mask * exhaling sharply also starts the burner * pull straps back to tighten mask * lasts minimum 15 minutes (maybe 20-25 mins in reality) * expect neck to get hot after time * when breathing becomes difficult oxy generation finished After use: * dont use water to cool the canister * keep away form flame * put in a toilet on the floor and block toilet. An empty cart is OK. FIRE FIGHTING The first crew member to observe a fire/smoke must obtain the nearest BCF and fight the fire. Stay low and locate the source. Crash axe (point) may be used to pry away panels to look for fire or gain access for BCF. Turn off electrical switching eg. galley power. Call or signal another crew member who becomes the communicator. If PBE is required a third cabin crew member fits PBE, obtains another extinguisher and fights replaces the first fire fighter. Pax oxy masks should not be deployed when there is smoke in the cabin unless the cabin altitude is above 14,000 Move pax away from fire/smoke area. Communications call should be an all stations. Inform Captain of: * location * intensity * fire or smoke * type of fire (eg. electrical, chemical, material) * type of smoke (colour, smell, density) * fire fighting effectiveness When the fire is out thoroughly soak all burnt non-electrical material Smoke in the cabin avoid opening the cockpit door unless absolutely necessary.

QRH smoke, smoke removal checklist. EMERGENCY BEACON Serviceability: present RESCU 99: 121.5 MHz and 243 MHz RESCU 406 (as installed): as above plus 406.025 MHZ (satellite) Lower two frequencies transmit for at least 48 hours. Satellite frequency transmits for at least 24 hours. Operation: tie off to raft and throw in to the water, or (on land) remove antenna ties string and immerse in salt/impure water/urine (eg. in a bag) cover holes in the side with water. Keep beacon vertical. MEDICAL ISSUES SYMPTOMS OF MILD HYPOXIA * breathlessness * sleepiness * difficulty in concentrating * indifference * unwarranted self-confidence * increased pulse rate (normal is 70-90 BPM) SYMPTOMS OF SEVERE HYPOXIA * headache * dizziness * impaired vision * impaired immediate memory * loss of initiative * fixed ideas prevail * increased breathlessness * increased pulse rate * unconsciousness VISIBLE INDICATIONS OF HYPOXIA * blueness around fingertips and lips * laboured breathing Oxygen administered assists with hypoxia.

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