SAP CRM and WORKFLOW Certified Techno functional Consultant Phone: +919884824660

NAME SAP Technical Consultant with 8+ years of total IT and relevant experience in SAP ERP Product. Experienced with 2 ECC implementations, 2 SAP CRM Implementations, 1 SAP product development and 1 support projects (Enhancements). Multi-platform SAP experience in versions 4.x through ECC 6.0. Experienced in Business Process related to CRM. Handled multiple project teams at single time. Having 5 year of SAP CRM, CRM workflow, CRM Middleware (BDOC), CRM WEBUI and DBM Development and project Management experience. Having 6 years of Work Flow Development experience in CRM and SAP ERP. Having 8 years of ABAP OOPS, RFC, Smart Forms, ALV reports and data migration in SAP.

HARIHARAN NATARAJAN
:sivahari1983@gmail.com NATIONALITY Indian EDUCATION Bachelor of Engineering in Computer Science YEARS OF EXPERIENCE 8+ years IT and relevant SAP experience BUSINESS SECTORS Manufacturing Aerospace and Defense Consumer goods and Services

SERVICE TYPES Technical design & development, Functional Analysis & Design, Implementation Support & Consulting EXPERIENCE & SPECIALITIES SAP CRM,CRM Middleware, CRM Web UI, DBM, Workflows, Object oriented ABAP, BOPF, Selection Reports, ALV, Dialog Programming, Smart forms, BADI, User exits, BAPI, RFC, DDIC, Database updates. SAP CERTIFICATIONS SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0. SAP Certified Development Associate - SAP Business Workflow with SAP Net Weaver 7.0 WORK EXPERIENCE DETAILED PROFESSIONAL SAP EXPERIENCES 7 SAP CRM & DBM Ashok Leyland Limited Project : Ashok Leyland Limited Role : Project Lead and Workflow Architect Project Scope : CRM and DBM Implementation
Project details

(OCT 2008 - Till Date)

: CRM and DBM implementation project for Ashokleyland joint venture with Nissan and John Deere brand.

Responsibilities Management Managed a ten member team, Project Scope determination, Project budgeting. CRM Functional Objects Text Management Configuration, Smart from Action Profile configuration. Technical Objects CRM ABAP Development BP Initial data upload as Prospect through ELM, Lead document initial upload Program, Vehicle Exchange Text details to be captured as Text in Lead document-LCV Specific, Restrict opportunity document to only one line item, Z class implementation for Smart form call in WEBUI, Function Module to replicate the Identification tab detail to DBM, Business partner Sale manager Rule FM. CRM Middleware. CRM Middleware setup for ECC communication, Middleware Exit for Company code and Recon account manipulation, Filter settings for Material types in middle ware setup. CRM WEBUI Development WEBUI enhancement for Follow up Button visibility in lead transaction, Creation of Addition filed in WEBUI through AET, Product Authorization Object in WEBUI product search window. Workflow Development

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SAP CRM and WORKFLOW Certified Techno functional Consultant Phone: +919884824660
Workflow development for Lead, Opportunity and Sale order Qualification for Approval, SLA violation tracker of the Service Order through Sap Workflow, Mail Escalation Workflow for lead, opportunity and service order document. DBM Development Dealer specific Number Ranges for Billing documents Quotation replication from CRM to DBM through enhancement.

6 CCA- Coca-Cola Amatil Project : CCA- Coca-Cola Amatil Role : Onsite Coordinator Project Scope : Implementation
Project details : Ltd,

(Jul 2008 - Oct 2008)

SAP ECC Customer service module Implementation in Coca-Cola Amatil (Australia) Pty

Responsibilities Created 12 Enhancements implementations (BADI and Spots) for Customer Service Functional area. Developed Pricing procedure for new tax classification. Replication of Customer master data to its subordinate customer (Coke vending machine). Technical mentoring and Project status report preparation for development status and project quality and its review statuses.

5 SAP AG Project : Role : Project Scope :

Project details : provided through internet where as the actual data and IT infrastructure resides with the host (SAP). The solution can be run on a PC with an Internet connection and a web browser, while the software and data are stored on the host servers. Business applications delivered as an on-demand service via a secure Internet connection and a standard Web browser is referred to as software-as-a-service (SaaS). Responsibilities Developed three business objects in OOPS ABAP under Service provide Cockpit work center of BYD project. IADMINISTRATION BO This business object act like a tool to enhance and manage the day to day activity of various internal processes happening in BYD Project. PROCESS DEFINATION BO This BO is user to define various processes happening in the SAP BYD project. TASK DEFINATION BO- This BI is used to define steps involved in the process we defined through Process definition BO.

(OCT 2007 Jul 2008) SAPAG SAP ABAP/4 & Business Object Architect Implementation Business By Design is a software as a service offering from SAP. The services are

4 Free scale Semiconductor (Motorola) Project : Free scale Semiconductor (Motorola) Role : Workflow Consultant. Project Scope : Implementation

(Feb 2007 OCT 2007)

Project details : Free scale Semiconductor is a global leader in the design and manufacture of embedded semiconductors for the automotive and wireless markets etc. The company is based in Austin, Texas, and has design, research and development, manufacturing or sales operations in more than 30 countries. FSL has implemented SAP-HCM for their HR needs across the globe. Responsibilities Designed workflow process for electronic review and approvals during the MSS Personnel Change Request (PCR) in non employee. Workflow is configured for following Non Employee PCR (Personal Change Request) scenarios like

3 Numeric Power System SAP R/3 Implementation 2007) Project : Numeric Power System Role : SAP ABAP/4 & Workflow Developer. Project Scope : Implementation

(Jan 2006 Feb

Project details : Numeric Power systems, Chennai, are implementing SAP 5.0 for their business. This Project Is being implemented for their business, by a team of 12 members. Responsibilities

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SAP CRM and WORKFLOW Certified Techno functional Consultant Phone: +919884824660
Designed and Coded BDC for CS, QM and PP Function Area. Created smartfroms for purchase order (domestic, imports), Request for Quotation, excise invoice, Performa invoice, etc. Created an ALV Report for PP, CS, And QM Functional Area. Created Several Enhancements in CS, QM, and PP Areas. Created user exit And Screen Exit for Equipment master regarding batter warranty.

2 Bangalore Development Authority (BDA) 2006) Project : Bangalore Development Authority (BDA) Role : ABAP Consultant. Project Scope : I Implementation of SAP ECC6 with JAVA UI.

(July 2005 Jan

Project details : The Anglian Water group has implemented SAP IS-U for the business. CSC is supporting those application from onsite as well as offshore. The project involves components SAP IS-U, CRM. Responsibilities Developed RFCs for standard transaction of FI module and established communication between SAP and JAVA server using SAP JCO (Java Connector).

1 Mattoson 2005) Project : Role : Project Scope :

(Mar 2005 July Mattoson ABAP Consultant. Support.

Project details : Mattson is a global innovator of dry strip and rapid thermal processing (RTP) solutions essential to front-end fabrication of current-generation integrated circuits (ICs). Responsibilities Provided ABAP/4 support in the Rollout and Support of SAP R/3 .The work includes development of Reports, FTP and BAPI.I had done Uploading and Downloading Reports. All Upload and download programs have scheduled in background mode.

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