Service Overview

Cisco Services for Smart Grid

Deploy a Fully Connected, Secure Energy Network System
The backbone of a successful smart grid operation is the reliable, resilient, secure, and manageable infrastructure that transports the twoway diagnostic and control communications among meters, substations, data collection systems, energy management systems, and mobile field systems. Cisco is the leader in the design and the implementation of end-to-end, converged infrastructure for wired and wireless communications. Cisco and its partners have a comprehensive product and service portfolio to design and implement the networking infrastructure of all components in a
Experience the True Power of the Grid Cisco delivers an end-to-end, IP-based secure communications infrastructure for the smart grid from generation to businesses and homes. Cisco Smart Grid solutions help utilities: Optimize grid efficiency through better correlation of power supply and demand Reduce energy network outages and disruptions Increase the resiliency and security of the power system Increase environmental sustainability

smart grid. Jointly, Cisco and its partners work with utility customers, in various stages of planning and deployment, to design and implement IPbased, smart grid infrastructure as their architecture for the future. Cisco and partner smart grid services are based on industry best practices and proven methodologies to help utilities:

Plan, build, and run resilient, converged networks that support smart grid solutions Maintain high levels of reliability, performance, and manageability Achieve and maintain compliance with regulatory requirements

Create and maintain an energy-efficient, secure data center for control operations Protect against both the cybersecurity and the physical security threats to utility data and utility physical assets Improve efficiency and lower greenhouse gas emissions

Cisco Smart Grid Services enable an interoperable, resilient, self-healing infrastructure through the entire smart grid value chain, from secure control centers, intelligent generation plants, substation automation, and mobile operations to home energy management and automated metering. Cisco Smart Grid Services can help optimize the entire grid architecture, operations, and maintenance.

Plan Services
Ciscos planning services are predeployment activities that help with efficient design and smooth implementation of smart grid solutions for demand side management (DSM), demand response, transmission and distribution automation, energy management, advanced metering infrastructure (AMI), and mobile workforce. Cisco Smart Grid planning services include:

Business Strategy and Architecture Assessment: Prepares a multiyear smart grid infrastructure transformation roadmap, including future-state business models, high-level architecture and design, release strategy and implementation plans, and recommendations on how to successfully manage the transformation. Technical Requirements Development: Reviews the business use cases for AMI, neighborhood area network, distribution/transmission automation, data center/compute, energy management, and mobility and develops detailed technical requirements based on business strategy, use cases, and solution-specific conditions.

2010 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.

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Technical Architecture Design: Develops a high-level design (HLD) that helps ensure scalable, resilient network architecture for home infrastructures, intermediate wireless mesh networks, field area networks, substation communications, generation plant communications, backhaul/data center networking for smart data transfer, and mobile service systems communications. Utility Compliance Assessment: Analyzes internal controls and procedures for regulatory compliance, identifies gaps in security controls, and provides recommendations to address high-priority vulnerabilities. Physical Security Site Vulnerability Assessment: Analyzes requirements for access control, surveillance, and operations and provides recommendations to improve physical security. Cisco Data Center Architecture Assessment: Analyzes business and technical requirements and identifies opportunities to improve data center architecture. Service deliverables include analysis and recommendations for next steps.

Build Services
Cisco Services provides readiness assessments, detailed design development, and implementation support in the build phase. Designs take into consideration all communication requirements for a smart grid solution, including communication infrastructures at the home, intermediate wireless mesh networking, WAN communications, substation networking, the communications infrastructure inside generation plants, and mobile workforce enablement. Cisco Smart Grid build services include:

Solution Design: Develops a detailed, low-level design (LLD) for grid communication infrastructure, network routing and switching, WAN communications, network and physical security, unified communications, data center networking, and mobility. Network and Physical Security Design: Develops a detailed, low-level security design that meets requirements for physical and information security. Smart Grid Solution Deployment: Provides implementation plans and custom deployment and integration support for smart grid solutions, including secure implementation of communication infrastructure and network services, and support for system integration of hardware and software for control center networks, transmission, and distribution communications, DSM and demand response communications, energy management, and AMI communications. Network and Physical Security Deployment: Speeds deployment of integrated security solutions with plan, design, and implementation services providing readiness assessments, detailed designs, and deployment support for integration of the solution.

Run Services
Cisco Services draw upon Ciscos deep experience in leading major industry transformations that include not only planning and building communication architectures, but also operating large, complex networks that deliver high performance and reliability for business-critical applications and operations. Cisco Smart Grid run services include:

Smart Grid Network Optimization: Maintains and continuously improves communication infrastructure performance, high availability and high quality of service in the smart grid network with ongoing assessments, technology planning, and architecture reviews, as well as expert consultation, support, and guidance to staff at critical stages Remote Management and Monitoring: Provides 24x7 remote management and monitoring support for network infrastructure, system devices and applications deployed in control centers, generation plants, and

2010 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.

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substations, including Cisco data center, foundation, security, unified communications, and Cisco TelePresence solutions.

Security Optimization: Strengthens security infrastructure through strategic planning, architectural assessments, design, performance tuning, implementation change support, and ongoing optimization support. Security Architecture Assessment: Identifies vulnerabilities and recommends improvements to align security architecture with industry security models, best practices, and business policy. Cisco Services for IPS: Delivers timely security intelligence information, signature file updates, and comprehensive support for Cisco IPS solutions.

The Interconnected Smart Grid

Ciscos vision of a smart grid includes a fully connected energy network system. Intelligent communication networks are the core of the smart grid transformation and provide the platform that enables grid instrumentation, analysis, and control of utility operations, from power generation to transmission and to distribution networks that support control centers, substations, and neighborhood area networks. The transformation to a smart, intelligent grid has accelerated the need for utilities to integrate the networked smart grid solutions into all segments of the power grid. Cisco Services for Smart Grid support utilities in meeting smart grid needs with:

A solutions approach that combines a comprehensive set of Cisco technologies, solutions, services, and ecosystem partners Deep experience helping utilities plan and build end-to-end solution architectures Assistance with developing business strategies and architectures; understanding business requirements; and designing, building, and operating smart grid networked solutions

Cisco and Smart Grid Ecosystem Partner Expertise

Engineers from Cisco and Cisco smart grid ecosystem partners are among the energy industrys elite in providing integrated, collaborative, adaptive smart grid solutions. Cisco and partners work together closely to deliver services to support your grid solution requirements. Cisco engineers typically hold one or more Cisco or industry certifications and have planned, deployed, secured, operated, and optimized the performance of many of the largest and most successful energy networks in the world. Cisco smart grid ecosystem partners are recognized for their prominence and expertise in the energy industry.

Availability
Cisco Services for Smart Grid are available globally. Service delivery details might vary by region.

Further Information
For more information about Cisco Services for Smart Grid, visit www.cisco.com/en/US/products/ps10629/serv_group_home.html.

2010 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.

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