PLATINUM SPONSOR:

ABOUT THE SPEAKERS 2009

OPENING ADDRESS:
Monday 19th October, 11.30 to 12 noon Stephen Murdoch, VP and GM, Large Enterprise Business Unit, Europe, Middle East & Africa (EMEA), Dell In his current role, Stephen Murdoch leads the delivery of solutions and services to EMEAs largest corporate IT users. The Large Enterprise Business Unit works closely with corporate customers to understand their challenges and provide tailored, scalable solutions to help drive improvements in their IT infrastructure. The team focuses on identifying and removing unnecessary and avoidable complexity, to help customers simplify IT and drive productivity and efficiency improvements in their IT infrastructure, maximising ROI with a platform that can scale. Prior to his current role, Stephen was responsible for defining, establishing and leading Dell Global Infrastructure Consulting Services. The teams primary focus was to create a technology-enabled consulting model to deliver fast, high-impact engagements. This disruptive model supports consultants with automated tools and analysis, helping to enable the rapid identification and resolution of IT infrastructure inefficiency. Previously Stephen has led Dell's overall services and enterprise systems business in EMEA. Stephen also has 17 years experience at IBM where, most recently, he was Vice President, Communications Sector responsible for the entire Telco, Media and Utilities Industry portfolio. During his IBM career, Stephen held a number of Global, EMEA and UK senior management roles with experience spanning software and services, storage, and enterprise systems. Stephen has a BSc (Hons) in Physics and is married with one daughter.

OPENING ADDRESS
Tuesday 20th October 11.30 am to 12 noon Abdulla Al Awar, Chief Executive Officer, Dubai International Financial Centre Authority Abdulla Al Awar was appointed as the Chief Executive Officer of Dubai International Financial Centre (DIFC) Authority in June, 2009. As CEO of the DIFC Authority, Abdulla oversees the management of the body of the DIFC charged with developing overall strategy and providing direction and supervision to the Centre. Prior to this he was the Managing Director of the DIFC Authority, where he was responsible for attracting financial institutions to operate in the DIFC as well as the creation of an ideal platform for non-financial & professional service providers that support the constant development of the financial sector. Before that, Abdulla held the position of Executive Director Ancillary Service Providers (ASPs) and Non-DFSA Regulated Organizations in Business Development Department, where he focussed on the development of critical mass of professional service providers that would assist the various financial institutions and provide them with the ideal platform of advisory support services needed to develop the financial service sector. Before joining DIFC, Abdulla worked as an Account Manager in Dubai Internet City, after which, he was promoted to Regional Sales Manager for Dubai Internet City and Knowledge Village. Abdulla has a diverse background, having been involved with a wide range of knowledge institutions in the Financial, ICT, Media, and Education sectors. He holds a Bachelors of Science Degree in Business Administration majoring in Information Systems from the University of Colorado at Boulder, USA. He is also a member of HH Sheikh Mohammed Bin Rashid Program for Leadership Development since 2005.

OPENING ADDRESS
Tuesday 20th October 11.30 am to 12 noon Malek Sultan Al Malek, Executive Director, Dubai Internet City Malek Sultan Al Malek is the Executive Director for Dubai Internet City (DIC), the largest managed ICT cluster in the Middle East. His leadership of the ICT cluster has been instrumental in making phenomenal milestones in terms of growth and expansion for Dubai Internet City. Al Maleks role looks at creating new project opportunities while developing existing ones that offer profitable outcomes for the business. With Maleks strength in business relationship management, he takes the lead in building a workforce nurturing talent and team spirit as well as developing young potential leaders with drive and ambition.As a corporate leader in charge of one of the most reputable ICT clusters, his role endeavours to reaffirm DICs position as an innovative concept within the IT industry offering a host of value-added services for the market. Al Malek joined DIC in 2001 as the Partner Relations Manager where he set up the department in managing relations with companies located within the freezone. He steered the department to new levels driving programmes and initiatives that still make up an integral part of DIC today.During his management, Al Malek developed and maintained a sound working relationship between DIC management and business partners located within the zone. Al Malek was invited to join the Dubai Shopping Festival Committee from 2003 to 2005, and was also nominated for the Dubai Government Excellence Award from TECOM Investments in 2004.With DICs consistently successful growth since inception in 2000 (with a total of 50 new business partners who have joined the ICT cluster in the first and second quarter of 2009), Maleks belief to remain focused on targeting ICT companies this year will continue the companys growth on two levels: growth in attracting key IT players to further boost the regions ICT industry, its value and reputation on a worldwide scale.

OPENING ADDRESS:
Wednesday 21st October, 11.30am to 12 noon Khalifa Al Shamsi, Vice President, Consumer Marketing, Etisalat Khalifa Al Shamsi is currently the Vice President of Marketing, at Etisalat-UAE. Responsible for driving Consumer Marketing activities in the UAE, Mr. Al Shamsi has been a key architect of various consumer centric initiatives at Etisalat that aim to provide maximum convenience, coverage and value to the customer. Leading from the forefront, Mr. Al Shamsi is also responsible for developing the holistic corporate strategy to address the customers needs as per their defined segments in term of Product & services offering, Business planning and Channel Management. Mr. Al Shamsi joined Etisalat (U.A.E) in 1993 as a GSM Mobile Network Engineer. He then moved to oversee the planning and development of Etisalat Mobile network & Services layers. In the last 16 years, Mr. Al Shamsi has been assigned many diverse responsibilities and has contributed significantly to develop the Etisalat brand in the Middle East and across the world. His thought leadership, business acumen and management prowess is well acknowledged amongst his peers in the industry.

OPENING ADDRESS:
Thursday 22nd October, 11.30 to 12 noon Abdulla Ali Al Madani, CEO Corporate Technical Support Services, Roads & Transport Authority Al Madani started his career in the Information Technology industry in 1990 at Dubai Municipality (DM), from where he progressed through a variety of roles, including the Head of PC unit then the Operations & Network Services Section. His core areas of responsibility included IT infrastructure planning and enhancement; management, performance review and support of more than 150 services to over 3000 internal users and over 2000 external users, with an annual budget exceeding 20 million dirham, and a team of over 40 IT professionals divided into 3 units; RFP's development and bids evaluation; and managing projects both directly and indirectly related to area of responsibility. He then pursued his career at Roads & Transport Authority (RTA), Dubai, U.A.E, being selected as Director of Information Technology Department. Progressively within few months, in May 2006 he was appointed as Chief Executive Officer for Corporate Support Services Sector that is one of two headquarters sectors, providing services to all of the 6 RTA agencies and headquarters. He is a member of the Board, and directly reporting to the Chief Executive Officer & Chairman of the Board, Matter Al Tayer. Abdulla's role was to executively direct and lead nine departments' directors with 34 managers and more than 500 employees; including Information Technology, Human Resources & Development, Administration, Unified Automated Fare Collection, Customer Services Centers, Marketing & Corporate Communication, Buildings & Facilities, Finance and Contracts & Purchasing. In addition, Legal Department was (for a period) reporting into the same sector, under Abdulla's executive leadership. Those nine departments are directly responsible for the achievement of 40% of RTA's Strategic Goals, 50% of RTA's DGEP methodologies, and more than 70 projects. Recently; in June 2009, Abdulla's was given another responsibility as Chief Executive Officer for Corporate Technical Support Services Sector, which focuses more into the technical departments including Information Technology, Unified Automated Fare Collection, Buildings & Facilities, Assets Management and Procurements. Al Madani holds a Bachelor of Management Information Systems from the University of Colorado, Denver, USA, and was selected by the Arabian Computer Magazine as one of the Top Ten IT Manager in the region for 2005. He was also selected and successfully completed the Mohammed Bin Rashid Programme for Leadership Development (First Batch 2005).

OPENING ADDRESS:
Thursday 22nd October, 11.30 to 12 noon Lt. Col. Khalid Nasser Alrazooqi , Assistant General Director in-charge of IT, Naturalization& Residency Administration, Dubai Lt. Col. Alrazooqi has received Bachelor of Science from Maryville University in Computer Science in the year 1997 from St. Louis Missouri, U.S.A and completed his Masters in Computer Resources and Information Management from USA in the year 1999.Alrazooqi has been working in many fields related to Information Technology Department. From System Administration, PC Support, Network, Information Security, Development Department. He started his career as System Administrator in 1999 at Dubai Police. In January 2007 been honored and has been asked to join DNRD to be Assistant General Director in charge of Information Technology.

BUSINESS MEETS IT
Business meets IT: Staying on top: Its all about performance, Monday 19th October, 12 noon to 1.30 pm Fadi Hindi is the Head of Strategic IT Planning & Enterprise Architecture for Dubai Customs Formerly he was the Acting IT manager for Dubai eGovernment and prior to that he was the director of integration at a management consulting firm in the United States. Hindi has seventeen years of consulting experience in implementing large scale projects across multiple business units in different industries. Hindi is one of the founders of the Integration Consortium (www.integrationconsortium.org) and is the Middle-East Vice-Chair for the consortium. Among other responsibilities at the Consortium, he chairs the Business Value Realization (BVR) committee and is actively involved in assisting industries realize how business integration can assist them in reaching their business objectives.

Business meets IT: Staying on top: Its all about performance, Monday 19th October, 12 noon to 1.30 pm Tariq Elsadik, Chief Excellence & Information Officer, Al Fahim Group Driven by an aptitude for innovation, passion for quality and the drive to deliver excellent results, Tariq aspires to lead operational excellence initiatives to ensure that business initiatives including those in IT deliver the desired results. Tariq is an active member of the UAE Information systems Audit and control association and the British Computing Society. He is a certified Sheikh Khalifa Excellence Award (SKEA) & European Foundation for Quality Management (EFQM) Assessor. He frequently lectures on Information Systems Management and has presented in numerous IT & business events. Tariq has over 17 years of experience in IT and Business Excellence management focusing on: Leadership and Analytical Management; Strategic Planning; Business and Operational Excellence; IT Governance; Leading Change; Risk Management; Infosec Management; Total Quality and Performance Measurement. Based on the results of a recent IT Transformational Project, Tariq was selected as one of the top 20 CIOs in the region.

Business meets IT: Staying on top: Its all about performance, Monday 19th October, 12 noon to 1.30 pm Navid Atoofi, IT Director, Masdar Institute Atoofi has close to 20 years of technical and managerial experience in heterogeneous, multi facet and fast paced IT environments. His in depth knowledge and experience in system administration, network architecture, security and software development cycle give him a unique prospective and ability to become the agent of change in stressed IT arenas. As Director of Information Services and Technology at MASDAR Institute, he is working with his team to develop, implement and deploy an efficient strategy applicable not only to common IT practices, but also to the superset of requirements that arise in innovative, demanding and fast paced environments. He leads initiatives in solving problems in a high demand, service driven organization while being responsible for strategic planning required for the development and maintenance of information technologies. Navid Atoofi also lectures on information technology related subjects at North-eastern University, Boston. During the last 10 years, he also had presented talks and workshops in international conferences and other professional seminars. Business meets IT: It's all about performanceMonday 19th October, 12 noon to 1.30 pm Mohammed Shah, Vice President Technology Infrastructure & Services, Knowledge Economic City Developer, KSA Mohammed is a recognised IT executive with over 15 years experience in leading edge IT and change implementation in the Middle East in areas of IT Strategy, Smart City IT, ERP, DSS, IT Outsourcing & transforming IT into a Profit Centre. Acclaimed as an agent of change with a trackrecord of successfully implementing complex IT and change projects to a reference site standard meeting challenging deadlines on time and in budget. Currently architecting the Smart City IT infrastructure for the region's knowledge-based industries hub in KSA.

Business meets IT: Knowing your customers and keeping them Tuesday 20th October, 12 noon to 1.30 pm Sandy Carter is Vice President, IBM Software Group Worldwide Channels for IBM Corporation Ms Carter runs a P&L for about 35% of the Software business at IBM. In her previous role, she led a global, award-winning marketing & strategy organization for IBM Software Group. Fast Company named Ms. Carter one of the most influential women in technology. She was also honored in 2008 and previously in 2005 with the AIT United Nations Member of the Year award for helping developing countries in the area of technology and is on the Board for Women in Technology. In addition, she holds 2 patent filings making her a unique blend of business and IT leadership. Ms. Carter holds a Bachelor of Science degree in math and computer science from Duke University and an MBA from Harvard, and is fluent in eight programming languages. She has received a patent for developing a methodology and tool to help customers create a technology deployment path in automation of their IT processes. She is the author of an award-winning book, The New Language of Business, SOA and Web 2.0, that helps business and IT executives get started with SOA and Web 2.0. Under her leadership, IBMs service oriented architecture (SOA) marketing efforts have resulted in 70 percent market share for SOA. Her latest book on social media marketing, published in November 2008, is The New Language of Marketing 2.0: How to Use ANGELS to Energize Your Market.

Business meets IT: Knowing your customers and keeping them Tuesday 20th October, 12 noon to 1.30 pm Adam Savill, EMEA Consulting Practice Head, EMC Consulting Over 20 years of industry & consulting experience in EMEA and North America as a CIO & driver of technology and business transformation. Adam has advised many blue chip companies, such as in telecommunications, media & high technology, on IT effectiveness, asset management, BPO, risk management/business continuity, governance and operational effectiveness. Adam is a thought leader with a deep insight into technology-enabled change. He shares this insight as an author of white papers, particularly around transformation, and as a speaker at industry events. He holds an MBA from Warwick Business School.

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Business meets IT: Knowing your customers and keeping them Tuesday 20th October, 12 noon to 1.30 pm Saji P. Oommen, General Manager, Group IT, Al Batha Group Leading IT at the UAE based conglomerate engaged in multiple business lines including Automotive, Pharmaceuticals, FMCG, Electronics & Home appliances, Real Estate and Construction, Saji has over 23 years of industry and consulting experience in SAP, IT Strategy and Enterprise architecture. He is one of the Directors of SAP Users Group Middle East and North Africa. He was the President of ISACA UAE Chapter during 2005-2007 and has been a key speaker at major forums regionally and worldwide including SAP international conferences and ISACA international conferences.

Business meets IT: Knowing your customers and keeping them Tuesday 20th October, 12 noon to 1.30 pm Ahmed Salama, Regional CRM Lead Microsoft Gulf Ahmed holds a bachelors degree in engineering and an MBA and has been in the Business Solutions field (ERP & CRM) for almost 10 years. He worked across different verticals with special focus on Supply Chain & Logistics.

Business meets IT: Maximise and Optimise: powering growth during tough times, Wednesday 21st October, 12 noon to 1.30 pm Douglas Ian Wakeford, Senior Advisor, Experton Group Over 30 years of IT experience in various roles and responsibility areas, on both sides of the IT fence, Douglas strengths lie in quickly analysing, understanding and delivering a viable and cost effective solution. He has had extensive leadership and management experience in a variety of areas including Project Management; Data Centre design; Business Continuity; Outsourcing and the implementation ITIL and CMMI methodologies. He has also had extensive experience in scoping, RFP, selection and implementation of Data Centres and supporting networks. He was most recently the Chief Operating Officer at EDS/Injazat UAE where he implemented the 11

delivery infrastructure and process required to provide IT outsource services. Douglas also restructured operations do deliver more efficient services, by leveraging service delivery teams. He also designed and managed the building of two Tier IV Data Centres.

Business meets IT: Maximise and Optimise: powering growth during tough timesWednesday 21st October, 12 noon to 1.30 pm Edmund English, EMEA Senior Marketing Manager, Dell A graduate of the University of Limerick, Ireland, Ed has been with Dell since 1998. During this time he has held a number of positions within the company from Engineering, Services, Brand Management, Product Development & most recently Product Marketing. This broad remit has seen Ed work in many of Dell's offices worldwide. He returns to Europe having spent 3 years in South Asia where he lead Dell's Enterprise Brand Team in the region. He's current remit is that of EMEA Senior Marketing Manager & based in the UK he manages a team of Enterprise Field Product Experts based throughout Europe. Although his responsibilities extend to the Dells entire enterprise portfolio Ed has a particular passion for Power & Cooling in the Data Centre & Dells "PowerEdge Modular Blade" solutions.

Business meets IT: Maximise and Optimise: powering growth during tough timesWednesday 21st October, 12 noon to 1.30 pm Frank Coggrave, Vice President EMEA, Ncomputing Frank has more than 20 years experience in managing high-tech business development operations throughout Europe with emphasis on creating and reviving markets and building channel partnerships. Frank is Vice President of Sales Europe, Middle East, and Africa for NComputing and has a long history in leading customer relationship and sales initiatives for mid-size and Fortune 500 companies. Prior to NComputing, Frank was head of European sales for Websense, where he took on increasingly responsible roles in revitalizing customer programs that ultimately drove sales. Frank has held leadership roles at Telelogic, Continuus Software, Jacada and Texas Instruments. He holds a BSc in computer science from Brunel University.

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Business meets IT: Maximise and Optimise: powering growth during tough timesWednesday 21st October, 12 noon to 1.30 pm Jeff Reed, Vice President of Clustered Storage for Symantecs Storage Jeff is responsible for the development and productization of new technologies to help customers manage the explosion of unstructured data and the need to build robust, inexpensive storage services. Previous roles at Symantec include leading the Strategic Alliance teammanaging tier one alliance partners such as Sun, HP, and IBM, as well as strategy, business development and M&A sourcing and heading up the product management team for Veritas Storage Foundation. Before joining Symantec Jeff was the co-founder and president of an ecommerce company and worked as a strategic consultant at Monitor Company. Jeff has a BS in Industrial Engineering and an MBA, both from Stanford University.

Business meets IT: Government 2.0- IT in the public sector Thursday 22nd October, 12 noon to 1.30 pm Ahmed Salama, Regional CRM Lead Microsoft Gulf Ahmed holds a bachelors degree in engineering and an MBA and has been in the Business Solutions field (ERP & CRM) for almost 10 years. He worked across different verticals with special focus on Supply Chain & Logistics.

Business meets IT: Government 2.0- IT in the public sector Thursday 22nd October, 12 noon to 1.30 pm Dr. Raymond Khoury, Principal at Booz & Company With over 17 years of consulting experience in IT strategy, design and implementation management, particularly for large scale Public Sector eGovernment Programs, Dr Khoury is a member of the IT Practice in the Middle East and leads the IT Governance expert track. Prior to joining Booz & Company, Dr. Khoury worked for the United Nations Development Program (UNDP) on a number of regional IT and information society initiatives, developing strategies and design requirements and has advised several governments in the 13

Middle East on IT modernization. Raymond is a frequent speaker at regional and international IT Seminars and Forums. He holds a Ph.D. from the Massachusetts Institute of Technology with a dissertation in the field of applied Artificial Intelligence.

Business meets IT: Government 2.0- IT in the public sector Thursday 22nd October, 12 noon to 1.30 pm Dr. Hazem Abdulazim, CEO, ITIDA, Egypt Dr. Abdelazim was appointed as the CEO of the Information Technology Industry Development Agency (ITIDA) in 2007 after serving as the Minister senior advisor for the Technology Development Sector since May 2007. Born in 1960, Dr. Abdelazim graduated in Systems Engineering from Cairo University in 1982, with highest honors. He completed his MSc in Applied Mathematics in 1985, and then attained his PhD in Applied Pattern Recognition and Artificial Intelligence in 1989, both also from Cairo University. In 2003, Dr Abdelazim completed his MBA from the Maastricht School of Management in The Netherlands with distinction. Dr. Abdelazims professional experience is a blend of Industry and Academia. He is currently an Associate Professor of Information Technology at the Faculty of Computer and Information Science, Cairo University. Within the world of academia, he has become renowned for his teaching and research in the fields of pattern recognition, artificial intelligence, Arabic NLP, and applications of Soft Computing in Financial Trading of Securities. He also holds a Professional Certificate for Technical Analysis of Stock Markets. In his earlier role as an Assistant Scientist, and Associate Scientist, for the IBM Research Center, Dr Abdelazim began research work during the period between 1986 -1992 in Arabic Natural Language Processing, where he is considered one of the pioneers in Arabic Optical Character Recognition technology and jointly filed a US Patent with IBM. He was awarded an Invention Achievement Award from IBM in 1991 given in recognition of his significant contribution to society. Between 1995 and 1996, Dr. Abdelazim headed a team of scientists and researchers in Sakhr Software, a leading research and development company in the Middle East. He was a Chief Scientist for Optical Character Recognition (OCR) Development. From 1996 to 1997, he acted as Senior Project Coordinator for Internet Development leading the company into the Internet business. He was then appointed the position of Executive Director, which he held until 2000. His work involved supervising all research and development activities and heading the company to new business fronts. In 2001, Dr. Abdelazim was the entrepreneur and cofounder of IMAGiNET Software (now CIT MOBiDIV), one of the Worlds Top Players in Arabic Technologies on Microsoft Windows Mobile Devices. He has 14

been recognised for his achievements by being awarded the First Scientific Innovation Prize for Arab Scientists (1993), Presidents [Egypt] Excellence and encouragement Award (1992 and 1995), and Student of the Year Award and Directors Cup (2003) from the Maastricht School of Management. He is also continually contributing to technical journals and presenting papers at international conferences, such as the International Journal of Financial Management, in the field of Artificial Intelligence and Soft Computing.

Business meets IT: Government 2.0- IT in the public sector Thursday 22nd October, 12 noon to 1.30 pm Wael Amin, President , ITWorx Since he cofounded ITWorx in 1994, Wael Amin has been responsible for steering the company through its remarkable growth and transformation into a regional software powerhouse. Even before graduating top of his undergraduate class from the American University in Cairo, Wael's entrepreneurial drive was in high gear as he cofounded software firm MicroLabs. They say experience is the best teacher, and by the time he cofounded ITWorx, Wael was a seasoned veteran, having worked in the development trenches of both Microlabs and Pie Practical Solutions. More than a software engineer, Wael was now a leader who led by example, and who knew the value of a productive and motivated creative team.Once at ITWorx, he quickly went to work creating a one-of-a-kind environment for software engineers with plenty of flex time, recreation areas and the occasional food fight. Wael is a frequent lecturer on Managing Professional Services and is a founding member of the Software Engineering Competence Center in Cairo. He is fluent in English, French, Spanish and Arabic.

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MEFX
MEFX Tracks: Dealing with consolidation and benefitting from it Tuesday 20th October 12 noon to 1.00 pm Mohamed Al Ojaimi, Technology Solutions Director, Financial Service Industry, MEA, Oracle Mohamed Alojaimi is currently leading Oracles technology solution teams for the financial and banking sector for Middle East and Africa region. His team is responsible for architecting and promoting best practice in using Oracles core technology to solve business issues banks are facing today. In Oracle, Technology refers to the core products including the database, middleware, content management and Web 2.0, identity management and business intelligence products amongst others. Starting from June 2007 to May 2008, Mohamed has appointed to lead Oracle technology solutions for the banking sector in Bahrain and Oman. From December 2005 to May 2007, Mohamed was working as Senior Technology Marketing Manger responsible for technology solutions marketing activities across Middle East and Africa. Before that he was part of the presales team as Principle Product Manager in Oracle Server Technologies architecting Oracle core technologies solutions in the Middle East region. Mohamed holds a BSc in Computer Science from King Fahad University of Petroleum and Minerals, as well as MBA from Sheffield University, Mohammed was formerly a Senior Analyst Programmer with Batelco in Bahrain.

MEFX Tracks: Dealing with consolidation and benefitting from it Tuesday 20th October 12 noon to 1.00 pm Sanjay Uppal, Group Chief Financial Officer at Emirates NBD Emirates NBD is the financial services group formed with the merger of two of the largest banks in the Middle East, Emirates Bank & National Bank of Dubai, in October 2007. Emirates NBD is the largest Banking Group by assets in the Middle East with total assets in excess of US$ 75 bn. Sanjay is also a Director on the Board of NBD Investment Bank based at the Dubai International Financial Centre. Sanjay is an international banker with over 16 years of banking experience spanning markets across Asia and the Middle East. He joined Emirates Bank in 2005 as Group Chief Financial Officer and has since transformed the financial organisation and implemented international best practices to achieve a world class financial governance framework. Following the merger of Emirates Bank & NBD

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in October 2007, Sanjay was appointed as the Group Chief Financial Officer for the merged Bank, Emirates NBD. From 1994 to 2005 Sanjay Uppal worked with Standard Chartered Bank in India, Indonesia, Singapore, Taiwan, the Philippines and the UAE where he held key positions including Chief Financial Officer positions in Taiwan, Philippines & the UAE and Group Head of Strategy & Finance for the banks Wealth Management business. Sanjay holds a Master in Business Administration from the Indian Institute of Management, Bangalore, India. He also possesses a Bachelor degree in Electrical & Electronics Engineering and a Masters degree in Physics. MEFX Tracks: Dealing with consolidation and benefitting from it Tuesday 20th October 12 noon to 1.00 pm Pradeep Hardikar, AVP Consulting, Banking and Financial Services, Cognizant Business Consulting Pradeep Hardikar has over 28 years experience in the software development and consulting area with an emphasis on banking and financial services industry specialising in the operations of the securities market in both European and US regions. Pradeep joined Cognizant in 2004 and is currently responsible for the Cognizant Business Consulting (BFS) group comprised of about 550 business analysts. At Cognizant, Pradeep has spearheaded a number of major projects within the Investment Banking and Brokerage area, including Cognizants MiFID Readiness Assessment initiative, aimed at investment banks in the UK and Continental Europe. He has also led the development of proprietary trading platform suites addressing the needs of firms trading on the major European exchanges, Solution Accelerators to address niche areas in Order Management System test automation and Exchange Simulation. Prior to joining Cognizant, Pradeep established and managed an offshore software development company supporting the systems development activity of Schwab Capital Markets LP for 7 years. He has had an 11 year stint in the US working for AT&T Bell Labs and Schwab Capital Markets LP, a major market maker on Nasdaq. Pradeep, an alumnus of the Indian Institute of Management, Ahmedabad. MEFX Tracks: Dealing with consolidation and benefitting from it Tuesday 20th October 12 noon to 1.00 pm Matthew Talbot, Vice President, mCommerce, Sybase 365 Matthew Talbot is Vice President of Sybase 365s Mobile Commerce division. Sybase 365 provides an end-to-end solution for mCommerce business opportunities in Mobile Banking, Mobile Payments, and Mobile Remittance in both, developed and emerging markets - enabling subscribers to pay buy, 17

bank and remit money with a mobile device. Sybase works with more than 200 world leading financial institutions and 700+ mobile operators around the world. Talbot joined Sybase 365 in 2004 via the acquisition of Mobile 365. Prior to his current role, he held the position of Vice President of Sybase 365 in Asia. Before Sybase 365, he was based out of China and Australia as the CEO of MIG (Mobile Internet Group), a leading Wireless Application Service Provider and Co-publisher with offices in Beijing, Shanghai, Hong Kong, London, Sydney, and the US. Talbot holds a Bachelor of Business, Bachelor of Arts (Chinese) from Deakin University, and a Graduate Certificate in eCommerce from Monash University, Australia.

MEFX: Do you comply? Tuesday 20th October 1 pm to 2 pm Bharat Raigangar, Country Head Security & Fraud (Risk)- Business Services, Middle East & South Africa, Royal Bank of Scotland (RBS) Bharat is a Certified Fraud Examiner, Certified Information Security Manager & Certified Forensics Accounting Professional with over 18 years of experience in the field of Security, Fraud Prevention & Detection, Compliance and Technology. He has worked in various positions across organisations including ABN Amro, HSBC, NBF and Alpha Data. Bharat is also the Vice President of the UAE Chapter of ISACA and ACFE.

MEFX Tracks: Do you comply? Tuesday 20th October 1 pm to 2 pm Hinal Patel, Partner, Technology, Media & Commercial Group, DLA Piper Hinal has over a decade's experience as a legal practitioner, advising on non-contentious technology and procurement / sourcing matters. He also has particular experience in IT&T projects (both public and private sector), outsourcing and general technology and commercial contracting. Hinal has experience of drafting, negotiating and advising on all agreements involved in technology and procurement / sourcing matters, outsourcing and technology transactions. He advises both buyers (both public and private) and suppliers of technology products, services and outsourcing services with particular expertise in the financial, healthcare, media and public sectors. He assists and advises on the IT&T aspects of corporate mergers, acquisitions and disposals. 18

MEFX Tracks: Do you comply? Tuesday 20th October 1 pm to 2 pm Emad Khatib, CIO, Emcredit Emad Khatib works on aligning overall IT corporate strategy and establishing the IT department to advance the company in developing a consumer and commercial financial information system. Khatib provides technology vision and leadership in the development and implementation of information technology programs and services. He has over 23 years of US and international experience in the information technology, management consulting and engineering. He has extensive experience in system implementations, solution architecture and management. Khatib is a US citizen and has a Masters degree in Systems Analysis and Management from George Washington University and a Bachelors degree in Engineering from the University of Wisconsin. He is a certified Project Management Professional (PMP) and a Professional Engineer (PE).

MEFX Tracks: Do you comply? Tuesday 20th October 1 pm to 2 pm Russell Dietz, Vice President & Chief Technology Officer, SafeNet Russell Dietz joined SafeNet in February 2009 as vice president and Chief Technology Officer (CTO). In this role, Dietz, who has more than 25 years of industry experience, leads the strategic positioning and migration of new technologies into SafeNet, assuring the continued impact of new technologies on the Companys highly successful solutions portfolio. Dietz has held multiple CTO positions for high tech companies including Hifn, Inc. where he led company efforts in defining the next generation of security, service and network processing solutions, and Apptitude where he drove the vision, strategy and architecture of the application and flow classification solutions, MeterFlow and MeterWorks. Dietz was the founder and VP of engineering for Technically Elite, and previously held various management and technical spots at Magnavox Electronic Systems and Digital Equipment Corporation. He is an active member of the Internet Engineering Task Force (IETF), IEEE, Optical Internetworking Forum (OIF) and the Cloud Computing Interoperability Forum (CCIF) and was the chairperson of the Network Processing Forum. To date, Dietz has been awarded 20 patents in the fields of data communications traffic analysis, behaviour, security and data protection.

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MEFX Tracks: IT in Islamic Banking Tuesday 20th October 2.15 pm to 3.15 pm Faizal Eledath, CIO, Dubai Bank Faizal joined Dubai Bank in October 2006 as the Chief Information Officer. During his last three year tenure, he led the bank in the execution of an IT strategy which saw it transformed from a Conventional to an Islamic bank, launched a number of innovative self service channels and implemented critical operational systems which has enabled the bank to offer differentiated products and services. Under his watch, in 2007 the banks IT Department was awarded ACN Best IT Department of the Year in the Region and in 2008 he was named by Computer News as one of the Top 20 CIOs of the region. Prior to joining Dubai Bank, he was Vice President of Delivery Channels Technology at Mashreq where he worked for 13 years. He holds an MS in Computer Science from University of Alabama, USA and a MBA from Southern New Hampshire University, USA.

MEFX Tracks: IT in Islamic Banking Tuesday 20th October 2.15 pm to 3.15 pm Karim Hassan, Oracle Principle Consultant, Oracle Systems Karim Hassan is a principle consultant working for Oracle Systems in the Financial Services Sector , where his practice focuses on Procurements and Project Building and Costing and Project Management and Cash Management Solution and Islamic Banking ERP Support Solutions , prior to the current role Karim was responsible for providing consulting & implementation services and solution design.

MEFX Tracks: IT in Islamic Banking Tuesday 20th October 2.15 pm to 3.15 pm Anil Kumar, Managing Director, Futech Software Solutions With over 23 years IT industry experience with specific hands-on knowledge in the IT delivery business since 1986, Anil has worked across the Globe having taken up assignments from India, the Middle East, Europe and the United States. Anil is an IT Industry veteran having handled assignments ranging from training, knowledge management to software development where he transitioned many projects through a blended right sourcing strategy 20

during the outsourcing boom in the mid 1990s from the US to India, and continues to do so in the Middle East. Anil is Managing Director of Futech, an Al Futtaim company that is involved in consulting and Management advisory and the helping organisations implement these Business solutions through effective deployment of IT. Anil was founder Director of Esquire Systems and before that was CEO of Edutech Dubai before he ventured back into the outsourcing business in the Middle East. Anil is masters in Economics and did his Post Grad Marketing Management from the prestigious Jamnalal Bajaj Institute of Management Studies Bombay.

MEFX Tracks: Leveraging human capital Tuesday 20th October 3.15 pm to 4.15 pm Luis Praxmarer, Global Research Director, Experton Group Praxmarer is a renowned expert for new information technologies and the definition of future trends in the global IT market. He especially focuses on subjects concerning ITs value as contribution to corporate success through innovation and efficiency and the impact of IT on the global economy, regionally and in countries. Before joining Experton Group, Luis Praxmarer founded META Group Deutschland GmbH in 1994, was owner and Chief Executive Officer of META Group AG and General Manager EMEA. Praxmarer has over 27 years of experience in the information technology industry in Europe, US and the Middle East. In addition, he is an accredited expert with Startups, Mergers & Acquisitions, Research, Sales and Marketing. Before founding META Group Deutschland GmbH in 1994, he held various managerial positions at Digital Equipment in the U.S. Praxmar holds an engineering degree for data communications and highfrequency technology from the HTL Innsbruck/Austria. He also studied business administration in an executive education course for professionals at the Regis University in Colorado Springs, USA.

MEFX Tracks: Leveraging human capital Tuesday 20th October 3.15 pm to 4.15 pm David Jones, Senior Advisor and Head of Government Practice, Hewitt Middle East & North Africa With almost 20 years of HR experience, David has worked across the employee lifecycle, both as a HR consultant and as a senior line manager and has worked in the Gulf region for the last 11 years. He established the Leadership Development and e 21

Learning functions at the Emirates Group as well as implementing and increasing participation rates in the performance management process from 34% of staff to 97% within a year across their global organisation. During his tenure as the General Manager HR & Development with Dubai Department of Civil Aviation he led the formulation and implementation of a new HR Strategy and a major restructuring of the organisation responsible for the operation and development of Dubais Airports. David has consulted across the Government sector as well as Financial Services, FMCG, Transport and Pharmaceutical industries, both in the Gulf and in the UK.

MEFX Tracks: Leveraging human capital Tuesday 20th October 3.15 pm to 4.15 pm Neil Crossley, Partner, Employment, Pensions & Benefits, DLA Piper Middle East Neil trained with the firm and qualified into the Employment Pensions and Benefits Group in 1995 and was promoted to partner in 2005 and has a broad expertise in all areas of employment law. Neil now heads the firms' employment practice in the Middle East and is based in Dubai, UAE. Neil has acted for many private and listed international companies, public sector bodies and major professional services organisations providing both strategic project support, tactical employment advice and training. Neil has a particular expertise in the media, (television, digital/national radio and print), technology and hotels and leisure sectors. Neil has particular expertise in dealing with disposals and acquisitions, employment data issues, outsourcing and restructuring projects as well as expertise in dealing with issues concerning senior dismissals and the enforcement of notice and protection of goodwill and confidential information.

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GULFCOMMS

Gulfcomms: Wireless BroadbandWednesday 21st October 12 noon to 1.00 pm Neil Manning, General Manager, MobileAccess Neil joined MobileAccess to assist in the development of the Middle East and various other strategic sales development opportunities. Most recently, Neil served as national sales director for Converged Network Solutions (CNS) at Sprint Nextel, where he was responsible for quota driven sales leadership for regional sales organizations within CNS. From 2002 until recently, Neil oversaw the creation and development of multiple cross-functional support teams within CNS, including a national team for sales engineering. Prior to joining CNS 2002, he held multiple leadership positions in Nextel, principally the interaction between the engineering and sales organizations for in-building coverage enhancement and network development. Neil earned his BS in Mechanical Engineering at Rensselaer Polytechnic Institute in Troy, NY and holds an MBA from Virginia Tech in Blacksburg, VA.

Gulfcomms: Wireless BroadbandWednesday 21st October 12 noon to 1.00 pm Jihad Srage, Vice President, Business Development Middle East, North Africa and Central Asia, Qualcomm Jihad Srage serves as the vice president of business development for Qualcomms Middle East operations. In this role, he leads Qualcomms business operations in the region and manages the Companys strategic relationships with regional customers, including network operators, infrastructure equipment providers, mobile handset vendors and value-added service developers. Prior to joining Qualcomm in 2008, Srage spent more than 10 years at Texas Instruments (TI), most recently overseeing marketing operations for TIs wireless terminals business unit. Srage also co-managed TI Ventures, the companys venture finance fund, where he directed TIs investments in start-up companies focused on the wireless and telecommunications industries. In previous roles, he was involved in marketing and business development for TIs digital audio business unit. Srage earned a Master of Business Administration from the University of Chicago, a Master of Science in electrical engineering from the University of Michigan Ann Arbor, and a Bachelor of Science in electrical engineering from the American University of Beirut. 23

Gulfcomms: Wireless BroadbandWednesday 21st October 12 noon to 1.00 pm Zoran Vasiljev, Partner in Value Partners Dubai Value partners specialises in telecommunications markets assessment, investment strategies, mergers and acquisitions, corporate and business unit strategy, mergers and acquisitions, strategy-based transformation, marketing, sales effectiveness, CRM and program management. Zoran holds a Degree in Computer Information Systems for Business from USC, Los Angeles, US and a MBA in Strategy & Operations at Marshall School of Business (USC), Los Angeles, US. Prior to Value Partners, Zoran was at Arthur D. Little as Director and Head Telecom Practice MENA. He was also the Founder and CEO at Affinitiv Consulting and was the Head of Business Strategy at StarHub.

Gulfcomms: Wireless BroadbandWednesday 21st October 12 noon to 1.00 pm Dr. Alan Solheim, VP Product Management, DragonWave Dr. Alan Solheim holds a PhD in Electrical Engineering from University of Waterloo. With more than 21 years of industry experience in Telecommunications. Prior to joining DragonWave, Alan was Chief Technology Officer at Innovance Networks, a reconfigurable optical networking start-up. Prior to Innovance, Alan was a Vice President at Nortel Networks responsible for market strategy in the metro transport group. Alan has extensive experience, notably working on 6 generations of fiber optic transmission systems, and the system design authority for Nortels OC-192 program. Alan has over 50 patents that he has been principal or co-author of, numerous papers in industry journals and has acted on a variety of industry and conference committees.

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Gulfcomms: Wireless BroadbandWednesday 21st October 12 noon to 1.00 pm Marwan Al Quadi, Sr. Manager, Product Marketing Wireless Services, Etisalat After completing his studies of Telecommunication Engineering at Higher College of Technology, Mr. Marwan started his professional carrier in 1998 as an Engineer at Etisalat. Since then, he has shouldered multiple responsibilities assigned to him. Marwans contribution in the company has been acknowledged and appreciated several times by the management, especially for the remarkable work done by him for streamlining the production for SIM and Scratch Card. Mr. Marwan moved to marketing in 2006. Currently responsible for Product Marketing, Wireless services, Marwan has been guiding the Etisalat Wireless team, through his in-depth product knowledge and experience of relating with the customers at both technical and behavioral level. Acknowledged for his significant contributions to the organization, Mr. Marwan has been selected for Etisalat Future Leaders Program.

Gulfcomms: Fixed-Mobile Convergence Wednesday 21st October, 1 to 2 pm Hilal Halaoui, Principal Global Communications & Technology practice, Booz & Company Based in the Firms Riyadh and Beirut offices, Hilal has 12 years of strategy and operations mobile telecom experience acquired through various projects in the Middle East. Hilal has extensive experience in large-scale transformation programs for telecom operators, primarily in the context of corporatization and market liberalization. In particular, he worked telecom strategic and business planning in the Middle East, covering strategy setting, organization, business planning, financial modeling, marketing, technology planning, product development, sales strategies and customer experience strategies. Hilal holds a Masters in Engineering Management (MEM) degree and a BE degree in Computer and Communications Engineering (CCE) from the American University of Beirut (AUB).

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Gulfcomms: Fixed-Mobile Convergence- Bridging the gap, Wednesday 21st October, 1-2 pm Katja Ruud, Research Director and Agenda Manager, Gartner Research Katjas personal research agenda focuses on the full aspects of provisioning or procuring voice services covering both the service provider and end-user perspectives. She is also one of Gartner's leading analysts in the area of fixed mobile convergence and substitution. Prior to joining Gartner, Ms. Ruud was a market analyst at Cable & Wireless, where she covered the competing service providers and their capabilities with specific voice services responsibility. At Sakura Bank, her responsibility entailed company and industry analysis related to corporate credit facilities and IPOs.

Gulfcomms: Fixed-Mobile Convergence Wednesday 21st October, 1 to 2 pm Ihab Ghattas is the Assistant President for the Middle East region at Huawei Technologies, a leader in providing next generation telecommunications network solutions. Based at Huaweis Dubai office, Ihab is responsible for driving Huaweis business in the region besides being instrumental in developing strategies related to marketing, human resources, social activities and administration. Ihab is also responsible for establishing and developing key relationships with clients and operators across the region. During his previous assignment as Chief Business Development Officer (CBDO) with Huawei Technologies, Ihab was responsible for establishing and developing key relationships with operators across the Middle East and North Africa (MENA) region, as well as promoting and introducing Huaweis Enterprise Solutions to businesses outside of the telecommunications arena. Ihab Ghattas is a senior telecommunications professional with over 28 years experience in the telecoms industry. Prior to joining Huawei, Ihab spent most of his career with Etisalat, a leading operator in the MENA region. During his time at Etisalat, Ihab held various roles ranging from project implementation and operation & maintenance to network planning and project executions for both wire line and wireless networks. He also played a major role in the introduction of Next Generation Networks (NGN) to Etisalats UAE network and was heavily involved in the companys international operations, particularly in the acquisition of PTCL, the Pakistani national operator.

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Mr. Ghattas graduated from Ain Shams University in Cairo, Egypt with a BSc in Electrical and Electronic Engineering.

Gulfcomms: Triple-Pay Services, Wednesday 21st October, 2.15 pm to 3.15 pm Ghazi Atallah, Managing Director, neXgen Advisory Group Ghazi has over 20 years experience in the IT and Telecommunications industry. He is the MD of neXgen Group, a company focused on helping Telecom SPs, Governments and real estate developers extract business value out of next generation technology. He has a responsibility that spans the overall strategy and development of the company. He also takes an active role in project with leading real estate developers to develop Smart City business Models, with leading regional Telecom Service Providers in the MENA region on their Triple Play and Go-To-Market strategies, with key regional government entities to develop National Digital strategies and expanded ICT strategy. Ghazi Was the MD/VP for Ciscos Service Provider (SP) business in the Emerging Markets theatre that covers Latin America, Central and Eastern Europe, Middle East and Africa as well as Russia and CIS countries, a $1.1B business for Cisco. He was also GM of Ciscos MENA operations for 3 years, As well as being GM of Cisco Saudi Arabia for 2 years. Prior to that in Canada, He was Chief Network Architect in the network planning group for Teleglobe Canada, Canadas international carrier. Ghazi received his Bachelors degree in Computer Science and Business Administration degree from the University of Quebec in Montreal, Canada. He also received executive MBAs from Stanford and London Business Schools. Ghazi is a member of the Board of Advisors of SAMENA telecommunications council and is also a founding member and board advisor in the ME IT forum and Arab IT Council. He also sits on advisory boards for several Educational institutions including the UAE University IT College. He is also a member of the board of directors of the Young Arab Leaders in the UAE.

Gulfcomms: Triple-Pay ServicesWednesday 21st October, 2.15 pm to 3.15 pm Luis Praxmarer, Global Research Director, Experton Group Praxmarer is a renowned expert for new information technologies and the definition of future trends in the global IT market. He especially focuses on subjects concerning ITs value as contribution to corporate 27

success through innovation and efficiency and the impact of IT on the global economy, regionally and in countries. Before joining Experton Group, Luis Praxmarer founded META Group Deutschland GmbH in 1994, was owner and Chief Executive Officer of META Group AG and General Manager EMEA. Praxmarer has over 27 years of experience in the information technology industry in Europe, US and the Middle East. In addition, he is an accredited expert with Startups, Mergers & Acquisitions, Research, Sales and Marketing. Before founding META Group Deutschland GmbH in 1994, he held various managerial positions at Digital Equipment in the U.S. Praxmar holds an engineering degree for data communications and highfrequency technology from the HTL Innsbruck/Austria. He also studied business administration in an executive education course for professionals at the Regis University in Colorado Springs, USA.

Gulfcomms: Triple-Pay ServicesWednesday 21st October, 2.15 pm to 3.15 pm Mario J Pino is a Director, Business Development and Strategy, Digital Media Services at Etisalat Mario J. Pino is a twenty (20) year veteran in the development and deployment of cable television, satellite, and IP over satellite subscription service offerings, as well as in the development of online systems and services that enable the delivery of media through the Internet in multi-formats to multiplatforms, internationally and in the USA. Most recently, Mr. Pino has joined Etisalat, the largest telecom operator in the Middle East and is responsible for the definition, implementation, and deployment of their digital media strategy.

Gulfcomms: Triple-play services, Wednesday 21st October, 2.15 pm to 3.15 pm Katja Ruud, Research Director and Agenda Manager, Gartner Research Katjas personal research agenda focuses on the full aspects of provisioning or procuring voice services covering both the service provider and end-user perspectives. She is also one of Gartner's leading analysts in the area of fixed mobile convergence and substitution. Prior to joining Gartner, Ms. Ruud was a market analyst at Cable & Wireless, where she covered the competing service providers and their capabilities with specific voice services responsibility. At Sakura Bank, her responsibility entailed company and industry analysis related to corporate credit facilities and IPOs. 28

Gulfcomms: Triple-play services, Wednesday 21st October, 2.15 pm to 3.15 pm Ravi Mali, Director-SP Business-MEA, Juniper Networks SP Business (Middle East) Ravi joined Juniper Networks in 2005 as Manager (Gulf & Pakistan) region and in a short time took over as the Director of service provider business in 2007. He has been instrumental in expanding Junipers service provider business in the Middle East over the past 4 years from a small team to now over 50 people based across the Middle East in Pakistan, Dubai, Cairo and Riyadh. Before joining Juniper Networks Ravi set up the Networking business at Alpha Data in UAE and was as well responsible in bringing Juniper Networks to the Middle East to build the Etisalats IP core in year 2000. He has over 20 years of extensive experience in building large mission critical networks in the UAE. He is well versed with networking technology and has worked as a systems design engineer designing and implementing such networks in UAE before joining Juniper Networks. He graduated from the Delhi University with a Bachelors Degree in Commerce and Business Management. He has a fantastic track record and enjoys extensive goodwill with operators in the Middle East and has helped in executing innovative networking and security solutions for Mobile, Fixed as well as Integrated Operators in the Middle East with his team.

Gulfcomms: Unified Communications and VoIPWednesday 21st October, 3.15 pm to 4.30 pm Mike Cansfied, Principal Analyst, Forrester Mike is a principal analyst serving Vendor Strategy professionals. His research covers the telecom strategy area with a focus on operator strategies, marketing, ICT, new business models, metrics, green telecom, wholesale, structural separation, telecom and the environment, and best practice case studies. Prior to joining Forrester, Mike was a principal consultant at Ovum, where he undertook a variety of projects for operators, vendors, manufacturers, regulators, and government agencies on a range of topics. At various times he was a project manager, topic expert, and project director. He has spoken at conferences organized by Alcatel-Lucent, BT, Croatia Telecom, Deloitte, Ernst & Young, HP, Infosys, LogicaCMG, Microsoft, Oracle, Satyam, and Telekom Austria. He has also spoken at conferences organized by Capacity magazine and Marcus Evans. Mike holds a bachelor's degree in combined studies in arts from the University of Newcastle-upon-Tyne, a master's in international management from McGill University, a diploma in international practicing management 29

from INSEAD (Paris), an M.B.A. in marketing from City University London, and a Chartered Institute of Marketing diploma in marketing.

Gulfcomms: Unified Communications and VoIPWednesday 21st October, 3.15 pm to 4.30 pm Glynn Jones, Vice President, EMEA Voice Solutions, Polycom Glynn joined Polycom in 2000, responsible for the European Service Provider business of Polycom Network Systems (formerly Accord Networks). Glynn moved into his current role, managing Polycoms Voice business across EMEA, in 2006. During his time with Polycom, he has also managed the Central EMEA region as well as, more recently, managing the Northern EMEA business, incorporating United Kingdom, Ireland and the Nordic countries. Glynn joined Polycom from Quallaby Corporation where he was VP & General Manager EMEA. His initiation to the conferencing market came at VideoServer (now Ezenia), serving as European Managing Director. Glynn has held international sales and marketing roles in networking and communications companies including 3Com, BICC Data Networks and 3M.

Gulfcomms: Unified Communications and VoIPWednesday 21st October, 3.15 pm to 4.30 pm Matthes Derdack, Co-founder and Co-owner of Derdack GmbH An independent software company that specialises in mobile messaging platforms and notification workflow software, Matthes founded the company in 1999, and holds the position of Managing Director. He is responsible for the vision and, strategic direction and financial management of the company. With a background in software design and programming, Matthes drives the development of the companys range of products which have now been adopted by many large international companies including BMW, Microsoft, Siemens, Daimler Chrysler and the Swedish Government. Matthes gained second prize of the German innovation award Mobile Data Communication" in 1995 and studied physics and computer science at the Humboldt-University Berlin and the University of Potsdam. Matthes is fluent in German and English, has a wealth of commercial experience in finance, sales, legal and international marketing and is the published author of several thought leadership articles in the field of mobile technology and communications.

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Gulfcomms: Unified Communications and VoIPWednesday 21st October, 3.15 pm to 4.30 pm Roger El Tawil, Director, Channel & Marketing, Avaya MENA, Turkey and Greece Rogers primary focus is to provide thought leadership around Avayas state-of-the-art Communication solutions, addressing the growing needs of dynamic businesses in the region from small to large focused towards enhancing productivity, profitability and customer satisfaction. Roger joined Avaya from NCR Corporation where his last position was Marketing & Deployment Manager, Middle East, Africa, and Eastern Europe. Roger is also a member of the CMO- Chief Marketing Officer Council. He has Roger has held this position in Avaya since 2004, and has recently taken on Turkey and Greece.

Gulfcomms: Unified Communications and VoIPWednesday 21st October, 3.15 pm to 4.30 pm Gabriel Karam, Head of Marketing & Business Development Enterprise Solutions, Alcatel-Lucent Middle East Gabriel has 25 plus years of experience in the telecommunication industry and joined AlcatelLucent France in 1990 where he held a number of positions in marketing & business development of Enterprise Communication Solutions, Applications and Contact Centers. He is currently Head of Marketing & Business Development Enterprise Solutions for Middle East based in Dubai. Prior to joining Alcatel-Lucent, he worked for ITT where he was responsible for the deployment of digital transmission networks in Lebanon. Gabriel holds an Engineering degree from the American University of Beirut and a Management degree from the ESSEC in France.

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SMB SOLUTION PANEL DEBATES

SMB Solution Panel Debates: Understanding risk and combating threatsMonday 19th October, 10.30 am to 11.30 am Premchand Kurup, Director / CEO Paramount Computers Systems FZ. LLC Premchand Kurup has over 26 years industry experience, including 22 years in the management of technology dominant businesses. His expertise encompasses startup & profit centre management, strategy consulting, corporate sales, channel management and executive mentoring. Premchand is a serial entrepreneur who has co-founded several companies in the Arabian Gulf Region focused on niche technologies. They are: Paramount: Information Security Barcode Gulf: RF/ID, WLANS, Barcode Head Start: Retail POS & Restaurant Management Software His seven year stint with WIPRO in India infused in him the fundamentals of value-based business leadership. A prolific speaker, Premchand has spoken at several symposiums and delivered guest lectures in engineering & management institutes. He holds an honours degree in Electrical and Communication Engineering.

SMB Solution Panel Debates: Understanding risk and combating threats - Monday 19th October, 10.30 am to 11.30 am Andrew Douglas, VP, Small and Medium Business Unit, Symantec EMEA Andrew was recently appointed the Vice President of Symantecs newly formed Small and Medium Business unit for EMEA. Douglas has served in a number of senior roles since joining Symantec in 2002, and was most recently vice president of Symantecs Emerging Markets region, where he was responsible for developing Symantecs business strategy for one of the fastest-growing regions worldwide, incorporating South Africa, Africa, Pakistan, Russia, the Middle East, Israel, Turkey and Greece. Douglas appointment coincided with a restructuring of Symantecs sales organisation to reflect the renewed focus on the small and medium business sector. Douglas will head up a substantial team of dedicated SMB resources across EMEA, who have been tasked with one major priority: enhancing the Symantec partner experience. Prior to being appointed Vice President for Emerging Markets, Douglas was the VP for Specialist Sales, a very key area for developing sales growth for strategic and acquired technologies. He was also the VP for the Northern Region just prior to the merger with Veritas. 32

Before joining Symantec as enterprise sales director in August 2002, Douglas spent 18 years in a range of commercial roles in the IT industry, including InfoProducts and solutions provider Basilica Computing. His previous experience includes managerial positions in the channel, where he has built service businesses from scratch and led the consolidation of six European acquisitions into one operating company worth $200m.

SMB Solution Panel Debates: Understanding risk and combating threatsMonday 19th October, 10.30 am to 11.30 am Luca Simonelli, Regional VP - Italy, Greece, Turkey, Middle East & Eastern Europe, Fortinet Luca Simonelli is responsible for developing Fortinets business in more than 30 countries in the EMEA region, including the Middle East. He opened Fortinets Italian subsidiary and brought the company to a leadership position in Italy in just three years. Before joining Fortinet, Simonelli was Regional Director at Attachmate. Simonelli is 44 years old and has over 15 years of proven experience in IT sales.

SMB Solution Panel Debates: Understanding risk and combating threatsMonday 19th October, 10.30 am to 11.30 am Rashed Majed Al Abbar, Director-EMC, Etisalat Mr. Rashed Majed Alabbar is heading the Etisalat ECommerce Unit as the Director E-Commerce at the Etisalat Central Marketing. The portfolio includes Etisalats eCommerce, Mobile Commerce, and ECommerce Security services. Currently, hes also setting and implementing the strategies for Etisalats group wide E-Commerce & Mobile Commerce services. Hes also involved in introducing innovation to various marketing initiatives in Etisalat. His past professional experience is in development, sales and marketing of eCommerce, eSecurity, eHosting and Managed Services for the UAE and the GCC region. Mr. Alabbar has over 15 years of experience in Information Technology. His experiences include assessing and establishing partnerships and alliances for enriching products, enhancing service delivery, increasing business value, and reducing cost of production. Rashed is a Certified Information Systems Security Professional (CISSP), and has obtained his undergrad education from the University of Southern California in Los Angeles, California, and a bachelors degree in Computer Science with Software Development emphasis.

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SMB Solution Panel Debates: Understanding risk and combating threatsMonday 19th October, 10.30 am to 11.30 am David Maskell, Security Solutions Specialist with Microsoft Gulf David has been in the IT Security field for just over 10 years with a major focus on Microsoft Security Solutions. David is a CISSP, CISM, MCSE in Security and Messaging and a Chartered IT Professional Member of the British Computer Society. David has been involved with information security from many angles, including consulting, deployment, architecture and policy development in public sector, private sector and military projects.

SMB Solution Panel Debates: Understanding risk and combating threatsMonday 19th October, 10.30 am to 11.30 am Ashwin K Chaudary, Information Security Engineer, ZADCO (Zakum Development Co. of ADNOC group): Ashwin K Chaudary has worked in the areas of Information Security and IT audits, with a focus on core IT controls used for compliance such as SOX, Access and Identity Management, COBIT, COSO, ISO 27001, ITIL, SAS 70, HIPAA, PCI-DSS etc and managing entire IT governance, risk and compliance. He has attended several seminars on Information Security by United Nations, FBI, CERT, IRS, US Dept of State, OFAC, US Secret Service and other agencies. Ashwin has delivered presentations on Identity Management, Business Continuity and Disaster Recovery.

SMB Solution Panel Debates: Outsourcing and its benefits to SMBs Tuesday 20th October, 10.30 am to 11.30 am Yasser Zeineldin, CEO, eHosting DataFort: Yasser Zeineldin has over 22 years of professional experience from holding various management positions in the GCC region, Egyptand the US. He is particularly regarded for implementing key technology solutions across the oil and gas, telecommunications, manufacturing, banking, retail and public sectors. Associated with TECOM Investments since September 2008, Zeineldin was earlier the Executive Director Business Development. He continues to be a member of the Management Committee, Investment Committee and Board Member in a number of investment ventures. Prior to joining TECOM Investments, Zeineldin was the Regional Director at Microsoft Gulf managing 34

multiple teams across the government, education, communications, financial, energy and the corporate general business sectors. The Partner Management Group and the Technology Specialists Group additionally came under his purview. He was also a member of the Worldwide Government Industry Core Strategy team, and a member of the Worldwide Partner Executive Council.

SMB Solution Panel Debates: Outsourcing and its benefits to SMBs Tuesday 20th October, 10.30 am to 11.30 am Ahmed Shaaban, Country Manager- UAE, ITWorx: In his current role, Ahmed Shaaban is responsible for developing and executing ITWorxs growth strategy in the country, keeping in line with the overall business objectives. He leads ITWorxs operations in the Emirates including existing engagements, sales and business development. Ahmed started his career at Raya Holding Company, during which time he travelled across the region and worked in Egypt, Qatar, Kuwait, Bahrain and Saudi Arabia. After eight successful years at Raya Holding Company, Ahmed was promoted to Raya Software Operations Manager. His main responsibility was to achieve increased customer satisfaction and higher efficiency which would ultimately lead to an increase in revenue and profit growth achievement. Ahmed also worked at IBM in Egypt as Service Delivery Manager for the Egyptian Governmental Program. He graduated from the Civil Aviation Academy with a Bachelor degree in Aircraft Engineering. He later earned an IT diploma from the Information Training Institute and Middlesex University.

SMB Solution Panel Debates: Outsourcing and its benefits to SMBs Tuesday 20th October, 10.30 am to 11.30 am Ali El-Zein, the Executive Director for Operations at Injazat Data Systems, is a seasoned project management veteran with extensive experience in leadership and client relations. He currently manages over 500 staff to deliver industry-leading Information Technology Outsourcing, Applications, Business Process Outsourcing, Program Management Office and Data Centre Services to more than 30 clients. Mr. El-Zein is responsible for improving operational performance, managing cost within budget, and developing product offerings. He has created, implemented and enforced various company and client policies and procedures and 35

oversees the day-to-day operations of Injazats Tier IV design-certified data centre, the only facility of its kind outside North America. Prior to his present position, Mr. El-Zein was Injazats Client Delivery Executive at ADWEA from 2005 and served as Senior Program Manager under EDS from 1996 to 2005. He also worked for various Illinios, USbased companies, acting as Senior Project Planning Consultant for General Motors Electro-Motive Division; Construction Project Manager for Niagara Enterprises Inc. and Estes Co.; Estimator and Scheduler for Hanscomb Associates, Inc.; and Field Engineer for Gray International Inc. Mr. El-Zein holds a Bachelors degree in Construction Engineering from Iowa State University and Project Management Professional (PMP) Certification from the Project Management Institute.

SMB Solution Panel Debates: Outsourcing and its benefits to SMBs Tuesday 20th October, 10.30 am to 11.30 am Amin Khaireldin, Chairman of the Board of Directors of the Technology Development Fund (TDF) and Member & Advisor of Strategies to the Board, Information Technology Industry Development Agency (ITIDA): For the first 30 years of this professional career, Amin Khaireldin was employed with IBM. He held a variety of management positions at IBM Egypt, ultimately becoming Country Branch Manager. He was then relocated to Europe where he spent five years in IBMs European headquarters in France and Italy, holding the position of Manager of Operations and Strategy for the Middle East and Africa. In 2000 Amin returned to Egypt and for four years was the Managing Director and CEO of two high-tech Egyptian companies: Triangle Group & NOL. Later, he managed the First Capacity Building Program, an initiative launched by the Ministry of Communications and Information Technology and financed by the Industry Modernisation Centre, with the objective of improving the international competitiveness of the top 50 Egyptian IT companies. In December 2000 H.E. Dr. Ahmed Nazif, appointed Mr Khaireldin to chair the Business Development Workgroup in charge of proposing strategies and programs leading to the development of the telecom sector.

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SMB Solution Panel Debates: Outsourcing and its benefits to SMBs Tuesday 20th October, 10.30 am to 11.30 am Aeyad Esam Sabagh Senior Manager Business Development, Etisalat Business Solutions Aeyad Esam Sabagh has over 18 years experience in the ICT industry within UK, Europe, Middle East and Africa. He has held various senior sales and consulting roles responsible for delivering ICT solutions to global MNCs. In his current role with Etisalat, the largest regional ICT service provider with operations in 18 countries, Aeyad is responsible for leading the development of propositions that can generate new wave ICT revenues contributing to Etisalat over AED 2B across multiple sectors, including Finance & Banking, Conglomerates, Airlines & Logistics, Retail, Health and Media. Aeyad has a BSc (Hons) degree in Electronics Engineering from the University of Reading, and an MBA from Henley Management College, UK. His is a Member of Institute of Engineering and Technology (MIET) and lives in UAE where he has made it home for the last 5 years.

SMB Solution Panel Debates: Integrating consumer technologies at work Wednesday 21st October, 10.30-11.30 am Stuart Simms, Mobile Communications Business, Business Group Lead, Middle East & Africa | Microsoft Consumer Online International

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SMB Solution tracks: Integrating consumer technologies at work Wednesday 21st October, 10.30 am to 11.30 am Adam Dent, Territory Manager, Optoma Middle East & Africa Since March 2006, Adam Dent has been responsible for developing the Optoma brand as well as significantly increasing Optomas business across various regions throughout Europe and the Middle East. Adam has since doubled Optomas revenue and tripled its volume within a 12 month period. At the commencement of 2008, Adam Dent has headed the newly formed Middle East & Africa division for Optoma with responsibility for 50 countries around the region. Prior to his current position at Optoma, Adam spent 7 years at Epson. Adam was recognised for his hard work and achievements with three awards at Epson, including the SeikoEpson Presidents award as well as awards for Outstanding Team Work and Outstanding Achievement. Adam graduated with a Masters of Arts degree in Middle East Politics from Exeter University in the United Kingdom. He also spent a year studying the Arabic language at Alexandria University in Egypt.

SMB Solution Panel Debates: Integrating consumer technologies at work Wednesday 21st October, 10.30 am to 11.30 am Steve Vaile, Founder and CEO, H2O New Media: Steve Vaile has a strong background in telecommunications and technology. He has held positions ranging from VP APAC and EMEA to CEO and been instrumental in the start up and exit of a number of leading software companies including Riversoft (IPO 140 M), Systems Management Arts (Acquired by EMC at 260M). He was most recently VP of APAC and EMEA for US Telecommunication Software Company Voyence acquired by EMC. He serves as the CEO of H2O New Media, a provider of customised social media platforms to enterprise customers in the Middle East. The company has grown from zero to 40 customers within 6 months. He has provided public lectures on the convergence of telecommunications and social media in ten countries to audiences including government departments, media think tanks and global PR conferences.

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SMB Solution Panel Debates: Integrating consumer technologies at work Wednesday 21st October, 10.30 am to 11.30 am Mohammad Meraj Hoda, Director of Emerging Markets, Global Consumer Sales of Cisco Consumer Business Group (formerly Linksys): In his current role role, Mohammad Meraj Hoda is responsible for creating a differentiated strategy and driving profitable growth in the newly formed Emerging Markets region with his team. Mohammad joined Cisco in January 2004 to establish Linksys business in MEA, which he did successfully. Currently he is executing, localising and developing Cisco CBGs strategy in a region assembling so many different market realities. Prior to joining Cisco Systems, Mohammad was responsible for the Sales and operation for SMC Networks where he held many roles within the organisation from Account Manager to Territory Manager, becoming the Regional Manager MENA. Mohammad has over 12 years channel and sales experience from the perspective of the reseller, service provider, distributor and vendor.

SMB Solution Panel Debates: People science: skills management and development Thursday 22nd October, 10.30 am to 11.30 am Dr. Iyad Rahwan, Sr Lecturer & MSc in IT Programme Director, Faculty of Informatics, British University in Dubai Dr. Iyad Rahwan is a Sr Lecturer at the Informatics Institute at the British University in Dubai, UAE, and a Fellow at the 5*-rated School of Informatics at the University of Edinburgh, UK. He holds a PhD from the University of Melbourne, Australia. Iyad worked on research projects supported by the Commonwealth Scientific and Industrial Research Organisation (CSIRO), the Australian Research Council (ARC), Hewlett Packard and Tejari. His research interests and expertise range from Artificial Intelligence (AI) and automated negotiation, to electronic markets and advanced Web technologies. In 2007, he won the "Best Technical Paper Award" at the International Conference on Electronic Commerce held in Minneapolis, USA.

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SMB Solution Panel Debates: People science: skills management and development Thursday 22nd October, 10.30 am to 11.30 am Dr. Abubakr Suliman, Faculty of Business, Head of Programme - HRM, BUiD Dr Abubakr Sulimans areas of consultancy interest include HRM, change management, creativity and innovation, performance appraisal and management. He has conducted extensive research across the Middle East, Africa and Europe in sectors such as government, service and finance, global organisations, and the education and private sectors. He has authored or coauthored several books and journal articles.

SMB Solution Panel Debates: People science: skills management and development Thursday 22nd October, 10.30 am to 11.30 am Nanette Fairley, Managing Director, Innovative HR Solutions Nanette Fairley who began her career as an organisational change specialist with Andersen Consulting (now Accenture), working in the USA, the Asia Pacific region and Australia. She then moved into the aviation industry taking up an HR management role with the Emirates Group in Dubai. Nanette is qualified with a degree in Organisational Psychology and an MBA, and is licensed by the British Psychological Society to use a range of psychometric tools. She is currently based in Dubai as Managing Director of Innovative HR Solutions who are known throughout the region as specialists in assessment and behavioural skills development. SMB Solution Panel Debates: People science: skills management and development Thursday 22nd October, 10.30 am to 11.30 am Claire Swann, Senior Consultant, Hudson Claire Swann is a Senior Consultant for Hudson Global Resources (Dubai) Limited. Hudson is one of the world's leading providers of permanent recruitment, contract professionals, outsourced solutions and talent management services. From single placements to total project solutions, Hudson helps organisations achieve greater organisational performance by assessing, recruiting, developing and engaging the best and brightest people for their businesses. 40

Claire has had a varied career working for large Blue Chip organisations such as Accenture. Four years ago, Claire made a career change into the recruitment market specialising in both IT and banking/finance. During her time within recruitment she has successfully managed many large scale clients. Since moving to the UAE in 2007 Claire has successfully built strong relationships with a number of local and international banking/finance institutions. During her recruitment career, Claire has been successful in placing many high calibre professionals at a mid to senior level. She prides herself on her ability to provide the full 360 degree recruitment service to her clients and is able to provide staff on both a contingent and executive search basis. Claires approach to recruitment is very much on a consultative basis providing the client with exactly the high quality service that is expected.

SMB Solution Panel Debates: People science: skills management and development Thursday 22nd October, 10.30 am to 11.30 am
Shawn OConnell, Managing Director, Obvious Ideas LLC. Shawn is known for his leadership and management skills with expert domain knowledge in business value alignment, project & portfolio management, change management and execution. Prior to co-founding Obvious Ideas, he was the Director of the Program Management Office at Iron Mountain Inc. He provided the leadership for project management strategy, methodology, talent development, services, governance and alignment with the businesses strategic initiatives. Shawn has 28 years experience in high tech that includes IT, Telecom, Biomedical and Clinical Engineering fields. He has held leadership roles at Spacelabs Medical, Partners Healthcare, Open Development Corp (ODC) and the U.S. Army. Mr. OConnell holds a Bachelors degree in Business Administration from Regis College, a Masters Certificate in Project Management from Boston University, MIT Sloan Executive Certificate in Management and Leadership and has completed the Program on Negotiation at Harvard Law School for Senior Executives and for Technology Negotiation. He is currently involved with the 2009 & 2010 MIT Sloan CIO Symposium as Co-Chair of the Program Committee. He has presented at the Project Summit & Business Analyst World, IT Portfolio Management Symposium and the Gartner Project and Portfolio Management Summit (Boardroom Presentations).

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TUTORIAL
Tutorial workshop: Smart Sourcing Monday 19th October, 2-3pm Mohammed Shah, Vice President Technology Infrastructure & Services, Knowledge Economic City Developer, KSA Mohammed is a recognised IT executive with over 15 years experience in leading edge IT and change implementation in the Middle East in areas of IT Strategy, Smart City IT, ERP, DSS, IT Outsourcing & transforming IT into a Profit Centre. Acclaimed as an agent of change with a track-record of successfully implementing complex IT and change projects to a reference site standard meeting challenging deadlines on time and in budget. Currently architecting the Smart City IT infrastructure for the region's knowledge-based industries hub in KSA.

Tutorial: Enterprise Risk Management is all about charting an effective strategy and implementing it, Monday 19th October, 2-3 pm Tariq Elsadik, Chief Excellence & Information Officer, Al Fahim Group Driven by an aptitude for innovation, passion for quality and the drive to deliver excellent results, Tariq aspires to lead operational excellence initiatives to ensure that business initiatives including those in IT deliver the desired results. Tariq is an active member of the UAE Information systems Audit and control association and the British Computing Society. He is a certified Sheikh Khalifa Excellence Award (SKEA) & European Foundation for Quality Management (EFQM) Assessor. He frequently lectures on Information Systems Management and has presented in numerous IT & business events. Tariq has over 17 years of experience in IT and Business Excellence management focusing on: Leadership and Analytical Management; Strategic Planning; Business and Operational Excellence; IT Governance; Leading Change; Risk Management; Infosec Management; Total Quality and Performance Measurement. Based on the results of a recent IT Transformational Project, Tariq was selected as one of the top 20 CIOs in the region.

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Tutorial workshop: Architecting alignment - Enterprise Architecture, Tuesday 20th October, 2-3 pm Christine Stephenson, Manager - IT Enterprise Architecture, Emirates Group of companies (including Emirates Airline) Christine is a TOGAF certified Enterprise Architect and has a number of years of experience developing and implementing Enterprise Architecture in Private and Public sector organisations. From Australia, Christine was responsible for defining and supporting large government organisations implement Enterprise Architecture frameworks, governance, asset management and business process improvement methods. Her passion is to understand and simplify complex relationships to bring better alignment between the business and IT. Christine is currently pursuing a Professional Doctorate programme which specifically looks at using Enterprise Architecture frameworks to gain business and IT alignment.

Tutorial workshop: Business 2.0 - leveraging Web 2.0 in the enterprise, Tuesday 20th October, 10.30am-11.30 am Sandy Carter is Vice President, IBM Software Group Worldwide Channels for IBM Corporation Ms Carter runs a P&L for about 35% of the Software business at IBM. In her previous role, she led a global, award-winning marketing & strategy organization for IBM Software Group. Fast Company named Ms. Carter one of the most influential women in technology. She was also honored in 2008 and previously in 2005 with the AIT United Nations Member of the Year award for helping developing countries in the area of technology and is on the Board for Women in Technology. In addition, she holds 2 patent filings making her a unique blend of business and IT leadership.Ms. Carter holds a Bachelor of Science degree in math and computer science from Duke University and an MBA from Harvard, and is fluent in eight programming languages. She has received a patent for developing a methodology and tool to help customers create a technology deployment path in automation of their IT processes. She is the author of an award-winning book, The New Language of Business, SOA and Web 2.0, that helps business and IT executives get started with SOA and Web 2.0. Under her leadership, IBMs service oriented architecture (SOA) marketing efforts have resulted in 70 percent market share for SOA. Her latest book on social media marketing, published in November 2008, is The New Language of Marketing 2.0: How to Use ANGELS to Energize Your Market. 43

Tutorial: Business Continuity Planning, Wednesday 21st October, 2-3 pm Ahmad Almulla, VP-IT, DUBAL An executive with extensive experience in the field of I.T. for over 20 years, Almulla received his Bachelor of Science from The University of Arizona in Computer Engineering in the year 1987 and completed his Masters in Business Administration (MBA) from Australia in the year 1993. He also completed the Program for Executive Development from International Institute for Management Development (IMD). Almulla has been working in all the areas in Information Technology department such as Application Development, Information Security, Architecture Designing and Networking, Process Control, etc. He started his career as a Programmer in 1988 in Dubai Aluminium Company Limited, and is currently the VP of IT and the Chief Information Officer of Dubai Aluminium Company Limited. He is also a member of the Executive Management Committee in DUBAL.

Tutorial workshop: Project and Portfolio management Wednesday 21st October, 2-3pm Neetan Chopra, Vice President of IT Strategy and Architecture at Mercator the IT arm of Emirates Airline Neetan joined Mercator in 1995 and has been responsible for providing IT services and solutions to a wide variety of business units across Operations, Commercial & Planning, Destination and Leisure Management, Dnata Agencies and Group Services. Neetan was appointed Vice President for IT Strategy and Architecture in November 2006. He is currently responsible for ensuring that work undertaken by IT follows a well defined architecture, internationally recognised quality processes and information security policies. Before joining Mercator, Neetan worked as a management consultant with Accenture (then Andersen Consulting). He worked on a number of consulting assignments across various industries in areas such as strategic IT planning, methodology implementations, package and custom system implementations and IT organisation design. Neetan was born in Delhi, India and holds a Masters Degree in Computer Applications (MCA) and Business Administration (MBA).

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COLLABORATION WORKSHOP
Collaboration workshop: Aligned for Change (ITIL) Monday 19th October, 3-4pm Ahmad Mourad, Director IT Service Management Technology, Emirates Integrated Telecommunications Company (Du) Ahmad has over 17 years of IT and telecommunication experience participated and contributed to the launch and startup of many Telecom and IT operations in North America, Africa, Middle East, and the Gulf region. Extensive experience in IT strategy, planning, design, implementation, operation of enterprise IT infrastructure, IT Service Management, enterprise business productivity, portals and project management.

Collaboration workshop: Collaborating for securityTuesday 20th October, 3-4 pm Bharat Raigangar, Country Head Security & Fraud (Risk)Business Services, Middle East & South Africa, Royal Bank of Scotland (RBS) Bharat is a Certified Fraud Examiner, Certified Information Security Manager & Certified Forensics Accounting Professional with over 18 years of experience in the field of Security, Fraud Prevention & Detection, Compliance and Technology. He has worked in various positions across organisations including ABN Amro, HSBC, NBF and Alpha Data. Bharat is also the Vice President of the UAE Chapter of ISACA and ACFE.

Collaboration workshop: Certifications matter! Wednesday 21st October, 3-4 pm John Fitzgerald, CEO, Beyond Encryption Technologies John is a well-known and recognized security expert and a Harvard University Alumni. In his previous role he was the Managing Director EMEA at SANS and was instrumental in building SANS' profile and business across Europe and the Middle East with the objective being to create a cooperative community-driven educational environment for Information Security professionals and organisations in this region similar to that which SANS has been successful at establishing in the USA. 45

DEVELOPER DAY

Developer Day: Microsoft Technology Showcase Thursday 22nd October 1 pm to 1.45 pm Anton Delsink, Developer Tools Specialist, Microsoft A programmer at heart, Anton has extensive skills in developing solutions around Visual Studio, Team System and SQL Server. As a Microsoft Certified Trainer, he participates in worldwide events such as Microsoft TechEd, Professional Developers Conference and Mix. Anton joined Microsoft Gulf in Dubai in March 2007 and has been a vocal spokesperson for the improvement of software development practices in the region.

Developer Day: Oracle Technology Showcase Thursday 22nd October 1.45 pm to 2.30 pm Ahmed Magdy, Shared Resources Presales Manager, Public Sector, Oracle MEA Ahmed graduated from the faculty of Engineering, Cairo University, Egypt and holds a Masters degree in Information Technology from the University of Nottingham, UK. For more than 9 years Ahmed has been working closely with different sectors in the regions IT market with a special focus on the public and government sector. He has been working for Oracle for more than 4 years and currently he's Oracle's MEA Public Sector solutions leader for Oracle Middleware.

Developer Day: Red Hat Technology Showcase Thursday 22nd October 2.30pm to 3.15 pm Fady Matar, JBoss Evangelist, Red Hat Fady comes from Lebanon has been a fan of open source since his college days, he has always been highly involved with Java technologies and Linux, Fady's main focus was on parallel programming and neural networks. With the internet boom, Fady shifted his focus towards Java and Open Source Java frameworks; he's been using different JBoss frameworks since the early days of JBoss and finally became a Red Hat employee in 2007.

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Fady currently works on a management platform in Red Hat named JON. He's an active developer in the project and spends his time digging into different technologies and programming languages.

Developer Day: Java Thursday 22nd October 3.15pm to 4pm Chuk Munn Lee, Senior Staff Engineer/Technology Evangelist, SUN Microsystems Pte Ltd. Lee Chuk Munn is a Senior Staff Engineer/Technology Evangelist at Sun Microsystems. His main responsibilities include helping developers, customers and ISVs to understand and implement new and emerging technologies. As a software developer for more than 15, Chuk's has extensive working experience in the areas of the desktop applications, JavaEE applications, web services, scripting, P2P and games. Prior to joining the Technology Evangelism group, Chuk worked in Market Development Engineering, an ISV support organization within Sun. His key responsibilities include helping ISVs to design, prototype, develop, tune, size, and benchmark their applications. Chuk has been programming since 1982 and in the Java language since 1996, when he first joined Sun Microsystems in Hong Kong. He is also an avid gamer; he tirelessly promotes Java as a suitable game development platform. Chuk graduated in 1987 from the Royal Melbourne Institute of Technology in Melbourne, Australia, where his favorite subject was compiler theory.

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LEADERS IN INDUSTRY
Leaders in Industry: Where are the IT bucks going? IT spending trendsSpecial Forrester Research session Monday 19th October, 9 am Bobby Cameron, Vice President, Principal Analyst, Forrester Research Bobby serves CIO professionals. He is a leading expert on best practices for IT, including: organization, governance, IT processes, metrics, strategy, the marketing of IT, and IT/business alignment. His specialty is transformative technology use that drives business success in the emerging world of Business Technology (BT) like IT value creation, technologybased business innovation, and Digital Business Networks. While Bobby focuses his research on delivering IT excellence on the road to BT, he continues his close work with members of The CIO Group in the Forrester Leadership Boards which he conceived and piloted in 2002. In this role, he writes CIO-targeted research, answers individual members' business and technology inquiries, and facilitates CIO Group member exchange meetings where CIOs discuss member-selected topics.

Leaders in Industry: Does IT hold answers to business problems? Tuesday 20th October, 9 am Fadi Hindi is the Head of Strategic IT Planning & Enterprise Architecture for Dubai Customs Formerly he was the Acting IT manager for Dubai eGovernment and prior to that he was the director of integration at a management consulting firm in the United States. Hindi has seventeen years of consulting experience in implementing large scale projects across multiple business units in different industries. Hindi is one of the founders of the Integration Consortium (www.integrationconsortium.org) and is the Middle-East Vice-Chair for the consortium. Among other responsibilities at the Consortium, he chairs the Business Value Realization (BVR) committee and is actively involved in assisting industries realize how business integration can assist them in reaching their business objectives.

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Leaders in Industry: Does IT hold answers to business problems? Tuesday 20th October, 9 am Bobby Cameron, Vice President, Principal Analyst, Forrester Research Bobby serves CIO professionals. He is a leading expert on best practices for IT, including: organization, governance, IT processes, metrics, strategy, the marketing of IT, and IT/business alignment. His specialty is transformative technology use that drives business success in the emerging world of Business Technology (BT) like IT value creation, technologybased business innovation, and Digital Business Networks. While Bobby focuses his research on delivering IT excellence on the road to BT, he continues his close work with members of The CIO Group in the Forrester Leadership Boards which he conceived and piloted in 2002. In this role, he writes CIO-targeted research, answers individual members' business and technology inquiries, and facilitates CIO Group member exchange meetings where CIOs discuss member-selected topics.

Leaders in Industry: The Corner Office: CIO in the management mix, Wednesday 21st October, 9 am Elias N Bayeh, VP, Executive Programs, Gartner Based in Zurich, Switzerland. Bayeh brings 25 years of IT experience to executives and joined Gartner Executive Programs in 2008. Before joining Gartner, starting in 2003, Elias served as a group CIO for Audatex Systems based in Zurich where he led all aspects of IT, including development of a new product platform, and supporting roughly 57 countries on 4 continents and managing a diverse international team. Bayeh served as Vice President, Internet Product development at Automatic Data Processing, based in Roseland New jersey. At ADP, Bayeh led the development of a new internet payroll and HR platform which is today one of the largest Software as a service (SaaS) platforms in production today. Prior to Joining ADP in 2000, Bayeh worked for IBM at Research Triangle Park, North Carolina and led the development of several successful IBM products like the WebSphere Application Server and the IBM Internet Connection Secure Server. He was also the Chief Architect of IBMs Network Computing Framework (NCF) and served on the experts committees of Enterprise Java and coauthored several J2EE technologies like the Java Servlets and the Java Server Pages. 49

Bayeh holds a Bachelors degree in Computer Science from Trueman University where he held the record as the youngest school graduate. Bayeh has also completed requirements for a degree in business management at Trueman, and completed executive training courses at Harvard Business School.

Leaders in Industry: The Corner Office: CIO in the management mix, Wednesday 21st October, 9-10 am Ahmad Almulla, VP-IT, DUBAL An executive with extensive experience in the field of I.T. for over 20 years, Almulla received his Bachelor of Science from The University of Arizona in Computer Engineering in the year 1987 and completed his Masters in Business Administration (MBA) from Australia in the year 1993. He also completed the Program for Executive Development from International Institute for Management Development (IMD). Almulla has been working in all the areas in Information Technology department such as Application Development, Information Security, Architecture Designing and Networking, Process Control, etc. He started his career as a Programmer in 1988 in Dubai Aluminium Company Limited, and is currently the VP of IT and the Chief Information Officer of Dubai Aluminium Company Limited. He is also a member of the Executive Management Committee in DUBAL.

Leaders in Industry: Can IT still innovate? Thursday 22nd October 9-10 am Neetan Chopra, Vice President of IT Strategy and Architecture at Mercator the IT arm of Emirates Airline Neetan joined Mercator in 1995 and has been responsible for providing IT services and solutions to a wide variety of business units across Operations, Commercial & Planning, Destination and Leisure Management, Dnata Agencies and Group Services. Neetan was appointed Vice President for IT Strategy and Architecture in November 2006. He is currently responsible for ensuring that work undertaken by IT follows a well defined architecture, internationally recognised quality processes and information security policies. Before joining Mercator, Neetan worked as a management consultant with Accenture (then Andersen Consulting). He worked on a number of consulting assignments across various industries in areas such as strategic IT planning, methodology implementations, package and custom system implementations and IT organisation design. Neetan 50

was born in Delhi, India and holds a Masters Degree in Computer Applications (MCA) and Business Administration (MBA).

Leaders in Industry: Can IT still innovate? Thursday 22nd October 9-10 am Floor Bleeker, Group Director of Business Solutions, Jumeirah Group. In his current position, reporting to the Chief Information Officer, he oversees the teams responsible for the IT resource portfolio, IT project management, process management, business planning, business systems solutions, software development, data warehousing, global expansion and IT management in Jumeirah business units. Floor holds a Master degree in Business Administration (MBA) with a Marketing Communications specialization from the University of Colorado, USA and also holds a Bachelor of Science degree with a Finance specialization from Hotel School The Hague in the Netherlands. Before joining Jumeirah Group Floor worked as the Director of IT for the Emirates Academy of Hospitality Management in Dubai and served as an IT Manager for the Radisson SAS Hotels & Resorts regional office in Brussels, Belgium. Floor, Dutch, is married to Anne and has one daughter Lauren.

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