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Just Cloud Quick Start Guide

You have made a great decision choosing Just Cloud, your files will now be safe and accessible from any device with an internet connection. The Just Cloud service is split across three main areas:

Just Cloud Application This will be installed on your computer and be accessible from your Start Menu, your desktop or your system tray.

The Control Panel - http://my.justcloud.com Accessing the control panel is easy from any computer or mobile device that has an internet connection, simply visit the URL above and sign in with your email address and password. Simply put the control panel is where you see your backed up files, synced files and account information.

The Sync Folder Available on the desktop of any computer you have the application installed on. Or you can access all files contained in the Sync folder from the control panel. The Sync folder mirrors a folder on one computer on another.

The Application
The Application is the hub for setting up and running backups. When the application is running the Just Cloud icon will be displayed in your system tray. Below is a screenshot of what the main application window looks like:

Clicking here takes you to your control panel where you can see all of your backed up and synced files.

Clicking here will allow you to restore files previously backed up to the computer you are on.

Clicking here will open the sync folder on this computer in a Windows Explorer window.

Clicking here will take you to the backup info page.

Clicking here will take you directly to our Help Center on our website.

You can drag and drop files here for immediate backup. We advise doing this for smaller files you want to add to backups, but not using it as the process for your entire backup.

Clicking here will display all the settings that effect how the backup runs and what files are included.

This is an overview of the space used on your account, how your backup schedule is setup and when the last and next backup commenced or commences.

Clicking here will take you to the Control Panel in your default web browser.

Clicking here will initiate a backup.

The Control Panel


The control panel, or dashboard, is accessible from any internet browser. From the dashboard you can view what files are backed up and download them locally to the computer you are currently working on. Here you can also see an overview of your account with regards to what computers are linked to your account, recent backup activity, your billing information, details of how much space you have used and how many files you have uploaded.

Files & Data Under Files & Data you can view and download any of the files and folders that have been backed up. My Devices Under My Devices all the computers linked to your account are displayed and detailed statistics about backup events can be viewed. Sharing Any folders or files you have shared or thers have shared with you can be viewed and controlled under the sharing tab. Referrals Referring friends to JustCloud can earn you extra space, under the referrals tab you can invite friends through Email, Facebook and Twitter. My Account Within My Account is all the account billing information, add-on services available and a health check of the account.

The Sync Folder


The Sync folder is found on your desktop and works pretty much like any normal Windows folder. However, whatever you add to the sync folder is immediately available on any other computers you have the Just Cloud Sync Folder installed on. Syncing mirrors a folder on one computer on another.

Synced files are the same whether you are on your work computer, laptop or home Mac or PC. This means you can start your work at the office and finish it at home. If any changes are made to a synced file from any computer it updates it everywhere. This is a really handy feature and saves you from carrying around USB flash drives. The Sync folder supplies you with 1GB of space to synchronise files with, if that is not enough, we offer additional add-ons to give you more if need be.

To add files or whole folders into the sync folder really could not be simpler. By dragging a file into the sync folder it will take a moment to fully sync and then be available in all computers you have your sync folder installed on. Once a file has completed syncing a copy of the file, you will see a green tick appear on the icon showing that it has been successful.

Help & Support


For further help using the application, sync folder or website please visit our Help Center www.justcloud.com/help-center Our sales, billing, orders, cancellation and unrecognised charge team can be reached by phone on: UK USA CA AUD 0844 445 7768 1-888-320-5483 1-888-778-6107 611-800-218-929

Make sure you also follow us on Twitter: We also provide 24/7 support via email, if you have a query our email support teams will reply to you within the hour: For technical help please email: support@justcloud.com For billing help please email: billing@justcloud.com @JustCloudcom @JustCloudHelp

We also can help via Facebook: www.facebook.com/JustCloudStorage

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