Application Form

The third ASEAN Best Practice for Energy Management In Buildings and Industries ASEAN Energy Awards 2009

Category:

Buildings Industries

Title of Activity / Project / Theme: Sofitel Angkor Phokeethra Golf & Spa Resort, The 5 stars hotel located between Siem Reap city and Angkor Wat Complex. Hotel provided 238 rooms, Spa, Fitness, 4 restaurants and 18 holes golf course. Application General Information. Name of Company Business Address Number of Employee Type of Building/Industry Age of Building/Industry Nature of business Contact Person Name Position Telephone Mobile phone Fax E-mail : Sofitel Angkor Phokeethra Golf & Spa Resort. : Vithei Charles de Gaulle, Siem Reap. Kingdom of Cambodia. : 320 (Three Hundred Twenty Staffs) : Single core/1 shape/ 3 storey. : 8 years : Hotel/Resort and 18 holes golf course.

: Mr.Sumit THANGTHONG. : Engineering Manager. : +855 63 964600. : +855 12 878893 : +855 63 964608 : engineering@sofitel-royal-angkor.com , sumit.tt@gmail.com

Project Abstract : The tranquil pleasures and quiet charms of Angkor surround the 239 rooms of Sofitel Angkor Phokeethra, lush gardens and free form swimming pool. A large selection of restaurants, bars, spa and golf course are also available. Since the opening of the hotel in 2000, Sofitel did welcome many high ranking politician, show business people, business man and members of the different royalty from around the world in addition to all our his guests, what also make the Sofitel Angkor Phokeethra so special and one of the leading hotel in Siem Reap. The hotel and the golf were designed and developed by our Owning Company and Corporate office with the commitment to be energy efficient and environment friendly, all of that without compromising with the luxury comfort of our guests. From electrical power, water, garbage recycling, many procedures and controlled have been already implemented.

Sofitel Angkor Phokeethra Golf & Spa Resort

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The third ASEAN Best Practice for Energy Management In Buildings and Industries ASEAN Energy Awards 2009

CERTIFICATION AND ENDORSEMENT The Sofitel Angkor Phokeethra Golf & Spa Resort hereby agreed to allow the ASEAN Board of Judeges and other experts that may be designated be ACE to visit the building and verify the authenticity of the data. However, two weeks advance notice is required to allow for necessary arrangements. We also hereby agreed that ACE can publish the whole submission in ACE publications and website, without any prior consent of the owner of the buildings and industries ( Factories). If the submission will be published in other publications, the consent of the concerned building and industry (factory) Would be required. We, the undersigned certified that the information given is true and accurate and prepared with the consent of the party/ies involved.

Mr.Sumit Thangthong Engineering Manager Sofitel Angkor Phokeethra Golf & Spa resort. Vithei Charles De Gaulle, Khum Svay Dang Kum. Siem Reap.Kingdom of Cambodia. Tel : 855 63 964600,855 12 878893 fax : 855 63 964610,855 63 964608 E-mail : engineering@sofitel-royal-angkor.com sumit.tt@gmail.com

Mr.Didier Lamoot General Manager Delegate Cambodia. gm@sofitel-royal-angkor.com Sofitel Angkor Phokeethra Golf & Spa resort. Vithei Charles De Gaulle, Khum Svay Dang Kum. Siem Reap. Kingdom of Cambodia. Tel : 855 63 964600,855 12 980011 fax : 855 63 964610 E-mail : gm@sofitel-royal-angkor.com _________________________ Lieng Vuthy EE&C-SSN Focal Point Deputy Director Department of Energy Technique Ministry of Industry, Mines and Energy Tel : 855 92 512 983 Fax : 855 23 990 602 E-mail : liengvuthy168@yahoo.com Sofitel Angkor Phokeethra Golf & Spa Resort Page 2

Application Form
The third ASEAN Best Practice for Energy Management In Buildings and Industries ASEAN Energy Awards 2009

Project/Activity Overview Sofitel Angkor Phokeethra Golf & Spa Resort located between Siem Reap city and Angkor Wat Complex by land size. 60,000 M2,All together 16 buildings. The garden size is 30,000M2. The elegant design and pleasant environment, on which Sofitel Angkor Phokeethra Golf & Spa Resort, provide a good feeling and experience of nature's beauty as one enters the premises of the hotel complex. It is considered as one of Cambodian's pride and symbol of excellence in modern building architecture today.

1 Opera Suite

8 Prestige Suites

15 Sofitel Suites

71 Luxury Rooms

And 144 Superior Rooms. Restaurants and outlets in hotel

Citadel.

Leaf on the Stone Explorers Tale Mouhots Dream A La Cart Bar Lounge French Set Manu 130 seats. Provided Breakfast ,Lunch, Dinner with International Buffet Angkor Spa

Spa Reception VIP Spa Fitness Center Free Form Pool 2500 M2 An extensive menu of massages aqua-therapy and aromatherapy treatments blends the best of western spa experience with the gentle well-being traditions of Khmer Culture. Phokeethra Country Club

18 holes Stretching 7,191 yards, The course reflects Phokeethras dedication to create a unique golfing experience. With a combination of Paspalum grasses, Both professional and casual golfers are provided with the highest standards of playing surfaces all year round.

Sofitel Angkor Phokeethra Golf & Spa Resort

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The third ASEAN Best Practice for Energy Management In Buildings and Industries ASEAN Energy Awards 2009

1.Impact. 1-1 Energy Saving. The Energy consumption average in 2008 is 261,760 kWh/month and average in 2009 is 248,538 kWh/month. Around 5% lower than previous year ,The basic energy saving in hotel by staff and management team implemented as below details..
Electricity Compared 2008 -2009 kWh Year/ Month
2008 2009

Jan.

Feb.

Mar.

Apr.

May
222,931

Jun.

Jul.
236,160

Aug.
240,880

Sep.

Oct.

Nov.
257,760

Dec.
251,120

Total kWh.
3,141,120 1,242,691

Avg/ Month
261,760 248,538

301,520 289,600 257,520 250,560

294,240 277,520 261,360 250,320

246,560 249,520

239,760 256,480

350,000 300,000 250,000 200,000 150,000 100,000 50,000 0 1 2 3 4 5 6 7 8 9 10 11 12 1 1 2 2 3 3 4 4 5 5 6 10 11 12

1.1.1-Our Practices in hotel Angkor Spa Instead of using staff lift (elevator short distances, staff must go up or go down by using normal stairs. Staff must use the elevator when urgent case and need to carry the heavy loads. Switch off the light and computer after use and go for lunch. Turn off the tap properly in the locker after using. Human Resources Switch off the light and computer after use and go for lunch Turn off the tap properly in the locks after using Staff must take food enough as much as they can, but should not throw away Front office Always switches off after use the computer and light Print only the necessary documents and some paper need to be used as recycle if it is not confidential Turn off the tap water after use and switch off the light in staff locker in the time and also the light in lobby should be kept in schedule. When occupancy is too low, guest is no show or any cancellation, Front office Manager will inform to HKP and room maid must turn off all light and air conditioner. Main lobby door must be closed for keeping cold in the lobby, in order not to charge the battery of club car so much, do not need to use it to carry for small items. During cleaning in the guest room, the light and air condition to be switched off. For turn down service at night time switch off some light, switch on the bed side lamp and the entrance. Pantry and staff toilet light must be switch off after using. Laundry Always finish duty and must switch of the steam, the light, and the water, the washing machine and presser. All machines need to be used in proper guideline. Food & Beverages Switch off the light of library if there is no guest in explorers tale. Monitor and turn off the air condition based on guests. Finance Switch off the light after work and during lunch. Sofitel Angkor Phokeethra Golf & Spa Resort Page 4

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The third ASEAN Best Practice for Energy Management In Buildings and Industries ASEAN Energy Awards 2009

Switch off the computer during break time and after work. The temperature of the chiller room (Food & Beverage) should be kept automatically. Kitchen We must always turn-off water tap after use when not busy time and after duty. Operate the chiller and freezer as needed in the low season. Report to engineering immediately when something is not proper working such as water leaking, gas leakage and got electrical burnt smell. Switch off the gas and electricity after finished duty.

Provided pictures and training to each of new staff.

The information of Energy Saving provided to Staff Canteen and Staff Corridors.

Energy saving lamp and devices for new Staff training classes by Engineers.

1-2-Environmental Effect. 1.2.1 Accor Earth Day. Accor Earths day is on between 22-26 of April of every year. The activities on 26 April 2009 were : - To give the speech by our General Manager, Mr.Didier Lamoot regarding environmental in hotel. - Cleaning around the hotel by staff. - Plant 1 tree in every year. - Donated the 30 M2 library to Banteay Srei Orphanage,Siem Reap. And provided lunch for them during accor earth day.

Information to all staff

Giving brief before cleaning

Planting 1 tree in hotel

Library for Orphanage

Briefing the Accor Earth day to them

1.2.2 Waste managed. To manage wet and dry garbage in hotel by : Sofitel Angkor Phokeethra Golf & Spa Resort Page 5

Application Form
The third ASEAN Best Practice for Energy Management In Buildings and Industries ASEAN Energy Awards 2009

Wet and dry garbage room

Jan. Garbage selling 2008 Garbage selling 2009 $35 $8.6 Feb. $91 $25 March. $45 $0

left Engine oil.

April. $0 May. $0 June. $0 July. $0

Bulbs.
Aug. $80 Sept. $10 Oct. $9 Nov. $9 Dec. $72

1.2.3 Waste Water Managed in Sofitel Angkor Phokeethra. The capacity of hotel water treatment plant Activated Sludge type is 250 M3 to 330 M3 Day. By the 8 sewage sumps/16 Submersible pumps, Waste Water go to the Waste Water Treatment Plant and the treated water goes to 800 m3-Lagoon no.4.From the lagoon no.4 by 50 m3 pump to lagoon no.2 by electrode float control level. By the same time lagoon no.4 provide grey water to hotel garden daily.

Lagoon no.1 sizing 5,000 m3 Lagoon no.2 sizing 5,000 m3 Lagoon no.3 sizing 5,000 m3

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The third ASEAN Best Practice for Energy Management In Buildings and Industries ASEAN Energy Awards 2009

1-3 Economic Effect 1.3.1 Investment 1.3.2 Payback Period In 2008 and early 2009 hotel bought the new machine for saving energy ; - Chiller TRANE 1 unit $95,000 - The Heat pump 1 unit $ 1,000 - Gas Bulk 2 units,$10,000 - Gas burner 1 unit, $ 4,500 1.3.3 Hotel installed new chiller TRANE 175 tons Helical Rotary Liquid Chillers Type, The efficiency is 0.7 Kw/ton. And payback period as below : :

New Chiller TRANE 175 tons Existing Chiller York 200 tons

Invested in USD $95,000 0

Kwh/tons 0.7 1

Hours 18 18

Operated /Month 540 540

EDC Cost $0.17 0.17

Total energy cost $11,107.80 $18,360 $7,252.20

Return Investment Months 13.1

1.3.4 Heat pump 22 kw to produce the hot water to hotel. The 1 unit of heat pump installed by September 2008 as below diagram. For better hot water cost saving and free air conditioning to linen room.

Heat Pump 22 kWh

Year/ Month 2008 2009

Free Air Conditioning 2 tons/hr to linen room

Additional Heat pump for guestrooms.
Per month

Jan. 8,656 4,243

Feb. 6,225 3,743

Mar. 7,614 3,805

Apr. 6,380 3,345

May 6,464 4,001

Jun. 6,804

Jul. 5,021

Aug. 5,532

Sep. 4,065

Oct. 4,129

Nov. 4,447

Dec. 4,734

Total 70,071 19,137

$5,839 $3,827 $2,012

Payback by

4.97

Months.

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The third ASEAN Best Practice for Energy Management In Buildings and Industries ASEAN Energy Awards 2009

1.3.5 The gas supply to hotel from cylinder 45 kgs to gas bulks as below and payback by 10.6 months.

Gas consumption in hotel

Year/ Jan. Month 2008 2,632 2009 2,414 Feb. 3,588 2,114 Mar. 4,313 2,662 Apr. 3,689 2,306 May 4,110 1,469 Jun. 3,382 Jul. Aug. Sep. Oct 2,744 Nov. 2,983 Dec. 1,676 Total 37,624 10,965 Per month 2,907 2,659 2,941

$3,135 $2,193 $942

Payback by

10.61

Months.

5,000 4,000 3,000 2,000 1,000 0 1 2 1 1

3 2 2 3

4 4

5 6 5 7 8 9 10 11 12

10

11

12

1.4-Energy Efficiency Index. Brief history Mix function usage; Room and facilities - Age of building : 8 years - Total number of storey : 3 - Total number of basement floor : 1 - Number of car park storey : No. - Total gross floor area : 60.000m2 - Fresh air exchange rate : 1:3 - Car park area : 5000m2 - Gross settable area : 1.195m2 - Air-conditioned area : 30,000m2 - Non-air conditioned area : 30,000m2 - Plot ratio (total GFA/ground area) : 60% - The Energy consumption in 2008 is 4.36 Kwh/m2 - The Energy consumption in 2009 is 4.14 Kwh/m2.
Year/ Month Jan. Feb. Mar. Apr. May Jun. Jul. Aug. Sep. Oct. Nov. Dec. Total Kwh. 1,242,691 Avg/Month 261,760 248,538

2008 301,520 289,600 294,240 277,520 2009 257,520 250,560 261,360 250,320

246,560 249,520 236,160 240,880 222,931

239,760 256,480 257,760

251,120 3,141,120

2.Sustainability 2-1 Level of participation and involvement The owning company by Managing Director and Sofitel Angkor Phokeethra Management by General Manager,Resident Manager,Director of Finance and Engineering Manager have meeting by Sofitel Angkor Phokeethra Golf & Spa Resort Page 8

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The third ASEAN Best Practice for Energy Management In Buildings and Industries ASEAN Energy Awards 2009

monthly basis for the hotel and golf club performance .New project approved for provided more facilities to the guest and energy saving. The Sofitel Angkor Phokeethra golf & Spa Resort upgraded to Sofitel Luxury hotel by early 2009.

2-2 Top Level Management Commitment. Fixed committee to handle the building Management by : Engineering Manager : Property Management. Director of Finance : Provide Profits and Loss Reports. Human Resources Director : Provide the properties info to all new staff. And product knowledge carry by F&B Manager, Housekeeping and Sale Director.

Accor Policy.

Our hotel is committed to preserving the environment, Our priorities for contributing to the preservation of our : natural heritage 1. Energy saving, Use energy-efficient equipment, Energy recovery system; promote use of renewable energy, without losing sight of out primary objective: your comfort. 2. Water Install water efficient equipment, limited water consumption, recycle water when possible and treat waste water. 3. Ozone layer Eliminate fluids which cause significant damage to the ozone layer from chillers/fridges prevents all leaks. 4. Waste Produce less waste, recycle when possible, improve the elimination of hazardous waste (Batteries, etc.). 5. Biodiversity Promote the organic maintenance of planed area, participate in local preservation activities. 2-3 Short and long term plan 2.3.1Additional Chiller to the hotel The chiller TRANE - Helical Rotary Liquid Chillers 374 tons to hotel - Duration : 1/6/2009 31/12/2009 - Project cost : $100,000.
New Chiller Trane 374 tons Existing Chiller Carrier 240 tons Invested in USD $100,000 0 kWh/ tons 0.7 1 Hour s 12 12 Operated/ Month 360 360 EDC Cost $0.17 0.17 Total energy cost $7,405.20 $15,973 $8,568.00 Return Investment/ Months 11.7

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The third ASEAN Best Practice for Energy Management In Buildings and Industries ASEAN Energy Awards 2009

2.3.2-To install the heat Exchange to chiller and get hot water 100 M3/Day. - Project cost : $100,000. - Duration : 1/6/2009 31/11/2009

2.3.3 The new ballroom 450 M 2. - Project cost : $500,000. - Duration : 1/8/2008 31/12/2009

2-4 Organization. 2.4.1 Established or Improved Organization for Energy Management Energy saving committee had been organized. The permanent Advisor is Engineering Manager. The 2 representative from each department attend the training on every Wednesday at 14.00 hrs.

Train the trainer by engineering staff.

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The third ASEAN Best Practice for Energy Management In Buildings and Industries ASEAN Energy Awards 2009

2-5.Capacity Building 2.5.1 Activities Fire & Safety Activity on weekly Basis Environment Activity on Monthly basis. Pool Party & Local Dance show

2.5.2Education Training The Top Management of Sofitel Angkor Phokeethra joins the Luxury hotel Category before launch the program.

Keys of Luxury Training to all hotel staff.

Sofitel Appearance & Attitude Training to all manager and assistance to department head.

When redefining Sofitel to be luxury, It must be differential from others. For this purpose, Key of Luxury Experience Training and Sofitel Appearance & Attitude Training are delivered to all staff. 2.5.3Target to average room rate Accor upgraded all Sofitel to Luxury Hotel since early 2009 and average room rate records for Sofitel Angkor Phokeethra. - 2007 Targeted 120 $/Room and actual was 104 $/Room. - 2008 Targeted 130 $/Room and actual was 121 $/Room. - 2009 Targeted 150 $/Room and actual was 130 $/Room. Hotel Occupancy
Hotel Occupancy in 2008 and 2009
Year/Month 2008 2009 Jan. 63 49 Feb. 69 32 Mar. 49 41 Apr. 34 May 25 Jun. 19 Jul. 23 Aug. 27 Sep. 15 Oct. 15 Nov. 45 Dec. 51 Average% 36.25 40.67

Year round target in 2009 is 40 % occupancy .

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The third ASEAN Best Practice for Energy Management In Buildings and Industries ASEAN Energy Awards 2009

80 70 60 50 40 30 20 10 0 1 2 3 4 5 6 7 8 9 10 11 12 2 1 1 3 3 4 5 6 7 8 9 10 12 11 2

3-Replicability 3.1-Management Practices and Measures. 3.1.1-The information from management always display and brief to the staff by training Manager monthly.

3.1.2-Energy consumption fixed forecast provide to each department by Engineering Manager.

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The third ASEAN Best Practice for Energy Management In Buildings and Industries ASEAN Energy Awards 2009

3.1.3 Energy Cost/Consumption update and share to all manager daily.

3.1.4 Finance Department provide the monthly profits and loss report to all manager.

3.2 Technology 3.2.1 Kitchen exhaust fans and fresh air fans for staff canteen Kitchen and Main Kitchen. Normally the Fresh air fans and exhaust fans taking care by cook or kitchen staff. After investigated, We put motion detective switch to Citadel Show Kitchen and Japanese Restaurant. And digital timer from Engineering to control its.

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The third ASEAN Best Practice for Energy Management In Buildings and Industries ASEAN Energy Awards 2009

Energy consumption reduced from average 3061 Kwh to 1932 Kwh.

Year/Month 2008 2009 Jan 2780 1889 Feb 2556 2133
4000 3500 3000 1 2500 2000 1500 1000 500 0 1 2 3 4 5 6 7 8 9 10 11 12 1 2 2 3 3 5 4 8 9 6 7 10 11 12

March 3190 1774

April 3002

May 3247

June 3341

July 3411

Aug 2751

Sept 2554

Oct 2890

Nov. 3466

Dec 3551

Average Khw

3061.58 1932.00

Motion Detective Switch to others area : Fiteness, Staff Lockers and Staff Canteen

3.2.2Digital Measuring tools The energy management to hotel in Siem Reap to be started from the simple methods and then put them to the on job training.

Energy saving lamp to hotel Public area and all corridor

Digital thermometer for daily. ambient recording

Digital Air Cond.thermometer to hotel public area.

3.2.3 Security & Safety Monitoring in hotel Hotel provided the full CCTV system to guest area, Public area, Back of the house ,fire & Safety and Energy monitoring. All together 39 cameras by 3 Monitors to each stations ,At Call Center, Security Office and Engineering Office.

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The third ASEAN Best Practice for Energy Management In Buildings and Industries ASEAN Energy Awards 2009

Dome Camera Type 1

Infrared Camera

Dome Camera Type 2

Call Center monitors

Security Monitors

Engineering Energy & Safety monitors

4.Originality Creativity/Innovation 4.1-Laundry Managed After the investigated the laundry operation, we found that the operating hour of our laundry section averaged 365 hours/month, too long because of the washing process got not enough washing machine. The improved as below:

Do weekly forecast by Laundry Manager and fixed operation hour by digital timer to all machine in laundry from Engineering.

Increasing the washing Capacity by bought new machine 75 kgs 1 unit and cost involved is $14,500.

After we completed the project we saved the manpower and operation hours decreased from 365 hours/months to 260 hours/month.

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The third ASEAN Best Practice for Energy Management In Buildings and Industries ASEAN Energy Awards 2009 Laundry Operation hours 2008 compared to 2009
Year/Month 2008 2009 Jan. 400 270 Feb. 390 270 Mar. 390 240
450 400 350 300 250 200 150 100 50 0 1 2 3 4 5 6 7 8 9 10 11 12 Series 1 Series 2

April. 360

May 360

Jun. 330

Jul. 330

Aug. 330

Sep. 340

Oct. 360

Nov. 390

Dec. Average 400 365.00 260.00

Laundry Energy cost comparison after improved September 2008

Year/Month Jan Feb March April May June July Aug Sept Oct Nov. Dec Average. 2008 $4,900 $4,099 $4,633 $4,163 $4,347 $5,214 $4,530 $4,259 $3,441 $3,649 $3,404 $3,164 $4,150 2009 $2,890 $2,557 $2,240
$6,000 $5,000 $4,000 $3,000 $2,000 $1,000 $0 1 3 5 7 9 11 Series1 Series2

$2,562

Problems, Laundry could not fix operation hour during high season due to the guest request and also the outside guest laundry could not fix the service house for us. 4.2-Pest control in hotel The pest control in hotel handled by hotel gardener from January 2009 and process are as follows; Provide the basic training classes to all Gardener.

Fixed the Pest control gardener and schedule as follows : Day 1 To spray Citronella grass. - Day 2 To spray Neem tree s leaves. - Day 3 To spray Sweet Oleanders leaves. - Day 4 To spray Citronella grass. - Day 5 To spray Neem tree s leaves. - Day 6 To put the Mousses Trap/dry chemical to garden. - Day 7 To fumigate Chemical to all buildings. Sofitel Angkor Phokeethra Golf & Spa Resort Page 16

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The third ASEAN Best Practice for Energy Management In Buildings and Industries ASEAN Energy Awards 2009

The daily preparation and treating by gardener

For garden and public area. 1.Insect repelling by put the Citronello grass to landscape lighting . 2.Catch insect by blacklight lighting to each lagoon 3.Pest fee by CO 2 in the garden.

Pest control in hotel and cost saving.

Year/Month 2008 2009 Jan $700 $350 Feb $700 $50 March $700 $50 April $700 May $700 June $700 July $700 Aug $700 Sept $700 Oct $700 Nov. $700 Dec $750 Average/month 704.17 150.00

5.SUPPORTING DOCUMENTS/ATTACHMENTS - 1 working day = 3 shifts,1 Shift=8 hours. - 1 years=270 working days. - Electrical 1 kwh = 3.6 M - Electrical 1 kwh=0.17 USD - LPG 1 kg =0.765 USD - Diesel oil 1 litre=0.565 USD DRAWINGS: Due to the Accord policy, we are unable to provide any drawings of its premises. Owning company: Mr. Supachai Verapuchong, Managing Director, Thainakorn Patana Co.,Ltd. supachai@thainakorn.com Tel.+662 555 9999 Accor Asia Pacific : Mr.Didier Lamoot, General Manager gm@sofitel-royal-angkor.com Tel.+855 63 964600 Engineering : Mr.Sumit Thangthong, Engineering Manager engineering@sofitel-royal-angkor.com Tel.+855 63 964600 Sofitel Angkor Phokeethra Golf & Spa Resort Page 17