WorkCentre 5735/5790 Copier/Printer or Copier/Printer/Scan Machine Upgrade Procedure

Revision Date: September 12, 2011

Purpose
The purpose of this Upgrade Procedure is to enable System Administrators to upgrade the WorkCentre 57xx Series devices to version 61.03 2.xx.xxxxx. The upgrade process will take about 20-30 minutes. The WorkCentre will be inoperable during this time. Please make sure that the WorkCentre is free of faults and jams before commencing any part of the upgrade.

Upgrade Requirements
To perform this upgrade, the following will be required:

The WorkCentre_5735-5790_system-sw file. Important: This file must be extracted from the zip file before it can be used. A PC with network access to the WorkCentre. The WorkCentre must have the HTTP option enabled.

DLM Upgrade Process

To perform this upgrade, the following will be required: 1. Within your internet browser enter the URL, using the format http://xx.xxx.xxx.xx (where xx.xxx.xxx.xx is the WorkCentre IP Address, which can be found on the Configuration Report under Section TCP/IP Settings). 2. Select the index link at the top right hand side of Web UI. 3. Within the index select Manual Upgrade. 4. Log-in using your credentials. 5. Select the Browse button and locate the downloaded DLM file. 6. Select the install Software button. 7. After a short time and depending on network performance a pop-up will be shown with the message File has been submitted; click OK. 8. Within two minutes, the machine will go into upgrade mode. A message will be displayed on the WorkCentre User Interface, indicating that the software upgrade is about to start. During the actual upgrade, the WorkCentre will not be available via the network. 9. Soon after this, the Upgrade Interface, indicating that the software upgrade is about to start. During the actual upgrade, the WorkCentre will not be available via the network. 10. Soon after this , the Upgrade Interface window displayed will show the upgrade progress of all relevant modules that have changed between the new set and old. 11. After the upgrade has completed the system may need to automatically re-boot a couple of times. This is expected behavior as the system restores the previous settings. *** If the WorkCentre fails to upgrade, reboots and prints a URD with the message Downgrade not permitted, you will be required to change the software via an USB flash drive alt-boot upgrade (See the Alt-Boot Upgrade Section)

12. After the re-boot ha completed the User Infterface will display the message Ready to Scan your job. The upgrade is now complete. The NC will initialize, then after a delay it will automatically print a URD and Configuration Report; this delay may be several minutes. The WorkCentre will automatically re-connect to the network. The WorkCentre is now ready for use.

Alt-Boot Upgrade Procedure

To perform this upgrade, you must have the DLM software on a USB flash drive within an alt-boot directory: 1. While the power is off insert the correctly configured USB flash drive in to the USB slot on the back of the WorkCentre. 2. Power on the WorkCentre using the side push button, after a short time the Upgrade Interface window will be displayed on the WorkCentre User Interface. 3. Within one minute the WorkCentre User Interface will show the upgrade progress of the Copy Controller and Network Controller modules. 4. Once the upgrade has completed the WorkCentre will display the green Alt-boot Complete screen. Follow the on screen instructions to remove the USB flash drive and initiate the first reboot. 5. After the upgrade has completed the system may need to automatically re-boot a couple of times, This is expected behavior as the system restores the previous settings and initiates the disk encryption routine. 6. After the disk encryption routine has completed the system will display the message Select Services to Scan your job. The upgrade is now complete. The NC will initialize, then after a delay it will automatically print a Configuration Report; this delay may be several minutes. The WorkCentre will automatically re-connect to the network. The WorkCentre is now ready for use.