Management Information System

General Instructions:

Code: 853A

The Student should submit this assignment in the handwritten form (not in the typed format) The Student should submit this assignment within the time specified by the exam dept The student should only use the Rule sheet papers for answering the questions. The student should attach this assignment paper with the answered papers. Failure to comply with the above four instructions would lead to rejection of assignment

Specific Instructions:
There are four Questions in this assignment. The student should answer all the four questions. Marks allotted 100. Each Question carries equal marks (25 marks) unless specified explicitly.

Question No 1:

Gogetter Company is interested to install an information system to facilitate electronic data interchange (EDI) with its customers and suppliers. As its Information Technologist, you are required to suggest whether to develop or purchase an EDI translator. List the factors to trade off between developing and purchasing an EDI translator.

In a meeting of the Board of directors of a bank held in June, 2005, Ajoy, a nominee of Reserve Bank India on the Board, insists that before taking any decision about one-time settlement compromising a bad loan portfolio, he should be provided with details of the said account, from day-one. That particular account was good account till 2003 and had become NPA only in the first quarter of 2004. The account was operational with the bank for the last 15 years. Credit officers find it very difficult and time consuming to collect the desired information and collate documents of last 15 years

What kind of MIS is desirable which would avoid any conflict between the Board of directors and executives ? Support your answer.

Question No 2: The Complete Power Solutions Ltd. (CPSL) is in the business of providing complete operations and business solutions to power sector in India. Presently, CPSL is operating from three locations in India Gurgoan, Mumbai and Bangalore. All the offices are connected through intranet. The system is working perfectly fine and the company is facing no problems in inter-office communication. But, employees are demanding that besides intranet, they should be provided with internet mainly due to two reasons one, they have to often interact with the customers and for that internet is the best solution; and, second, sometimes, they need information from various websites for finding solutions to the problems of the customers. The management is agreeing in principle to this demand but is quite apprehensive about the security concern of the intranet. In this context, someone has suggested the use of firewalls in addressing

the security concerns of the management. You are required to prepare a short note highlighting the role of firewalls in ensuring security of the system

Question No 3:

a)

Rentokil India Pvt. Ltd. is a company providing pest control services all over India through its network of branches. All the business transactions are done online including fund transfers. You have been hired as a security consultant responsible for protecting data from accidental or intentional misuse by insiders and outsiders including employees/hackers, etc. List out certain steps you would suggest for providing a viable solution to the company with its head office in Chennai.

b) A performance criterion establishes some kind of quantitative parameters to judge the performance of any system. Explain the performance criteria used to measure the quality of system response to the user demands.

Question No 4:

a)Distinguish between the following i). 'Secure HTTP' and 'secure electronic transactions', ii) 'Circuit switching* and 'packet switching'. iii) 'Multimedia PC Level-1 specifications' and 'Multimedia PC Level-2 specifications'.

b) "DSS are more targeted than MIS." Comment.

c)

Expert system is a knowledge intensive computer programme, yet it is not devoid of limitations." Do you agree ? Why ?