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Why the recent interest in narrative in knowledge translation? How does narrative enhance knowledge transfer? What is the link between knowledge transfer, narrative and CoPs at work?
Some definitions
Narrative: a construct created in a suitable format to describe a sequence of events.
McKinsey research suggests .. analyzing information flows and personal relationships, could speed the adoption of vaccines.
By studying narratives power to influence beliefs, researchers are discovering how we analyze information and accept new ideas.
E-B message
Why?
The workplace is changing 1. Nature of practice > Tacit work 2. More workers & multiple disciplines 3. Complex Adaptive System
McKinsey Quarterly, 2005 # 4 I.O.M , 2001
- Communities of Practice -
Team level
Practice level
Intention
Behavior
Characteristics of HP
Intention
Behavior
Characteristics of HP
http://www.ustream.com
The stories have two purposes: First, to recognize an employee's commitment in front of peers and second, to reinforce a service value.
http://www.businessweek.com/smallbiz/content/feb2007/sb20070213_171606.htm?campaign_id=rss_daily
Thank you for your attention Questions, comments? Share information John Parboosingh parboo@telusplanet.net