Answer all the questions 1. ISO Stands for a. International Standards Organization b. International Organization for Standardization c.

None of the Above

2. ISO is derived from the Greek Word ISOS, ISOS Means a. Equal b. Same c. Similar d. Uniform e. None of the Above

3. ISO Is a a. Product Standard b. Process Standard c. System Standard d. None of the Above

4. ISO 9001:2008 is a system for a. Quality Management b. Environment Management c. Occupation, Health and Safety Management d. Food safety Management e. None of the above

5. Current Revision of ISO in Practice is Page 1 of 5

a. ISO 9001:1994 b. ISO 9001:2000 c. ISO 9001:2008 d. None of the above

6. Exclusions are allowed only in Clause a. 5.0 b. 6.0 c. 7.0 d. 8.0 e. All of the above

7. Medium for the Documents are Paper, Magnetic, Electronic, Photographic, Master Sample. Medium used may be a. All of the above b. Any of the above c. None of the above

8. What does it mean when you see (4.2.4)? a. The document is controlled b. The form must be completed c. A record is required d. All the above

9. Validation is required for a. All the processes Page 2 of 5

b. Special processes c. None of the above

10. Special processes include a. Welding b. Turning c. None of the above

11. ISO system has to be followed by a. Management b. All Employees c. Quality department d. All the departments e. a,b,d f. none of the above

12. The degree to which a set of inherent characteristics fulfills requirements is the definition of: a. quality assurance. b. quality control. c. quality. d. all of the above. e. none of the above.

13. The management representative must: a. perform all tasks relating to the quality management system b. chair the management review meetings c. be a member of the organizations own management

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d. b) and c) e. none of the above.

14. "Focused on providing confidence that quality requirements will be fulfilled" is: a quality assurance. b quality management. c quality control. d all of the above. e none of the above.

15. The non-fulfillment of a requirement is called: a. an observation. b. a nonconformity. c. an audit finding. d. all of the above. e. none of the above.

16. The degree to which a set of inherent characteristics fulfills requirements is the definition of: a. quality assurance. b. quality control. c. quality. d. all of the above. e. none of the above.

17. The purpose of the ISO 9001 QMS standard is to: a. Enhance customer satisfaction. b. Continually improve the effectiveness of the quality management system. c. Provide certification of product capability and conformance. d. Only a) and c). e. Only a) and b).

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18. Documentation Requirements Includes a. Quality Policy b. Quality Objectives c. Quality Manual d. Quality Procedures e. Work Instructions f. Records

g. All of the above

19. Which standard is Industry specific a. ISO 9001:2008 b. ISO 9001:2000 c. ISO 9001:1994 d. None of the above

20. ISO 9001:2008 is applicable to a. Manufacturing b. Service c. Wholesale d. Transportation e. Construction f. Service

g. Other h. All of the above

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