Sam Dean - Leading A Small Team

MCS Advanced Business Solutions
A division of McConachie Stedman
Disclaimer
The material shown in this presentation is for general information purposes only. It is not intended to be, nor should it be read as specific financial, business planning or risk advice. Whilst all care is taken in the preparation of this material no warranty is given with respect to the information provided, and accordingly no responsibility for errors or omissions, including responsibility to any person by reason of negligence is accepted by McConachie Stedman or any member or employee of this organisation.
Before acting on any of the information contained in this presentation you should obtain special advice from a specialist advisor, which is appropriate to your specific business risk needs, objectives and financial situation.

Know your group

How many participants own or work for family owned/SME Businesses?

Research
There are approximately 1.2 million businesses in Australia
Estimated that the wealth of family businesses in Australia is A$3.6 trillion
Average age of a small business owner is 56

20% of proprietors are over the normal retirement age of 65 11% are over the age of 70 44% will sell within 10 years 50% business owners expect sale of business to fund their retirement

Not having Strong Leadership

What is the risk of not having strong leadership within a small team, whether it be a small business or group?

"According to a Forbes.com survey, 62% of employees polled said they were somewhat or very likely to leave their jobs in the next three months because they felt underpaid or
underappreciated."

Leadership for Small Teams

You and your team understanding your roles
Delegation or Self Completion
Strategies to lead a small team

4 Key Issues in Leading a Small Team:

1. Overlapping roles in business or group 2. Confusion of roles, position description or
objectives.
3. Control Freak owner unwilling to delegate
4. Lack of quality and constant communication



The Two Most Important Keys to Effective Leadership

According to a study by the Hay Group, a global management consultancy, (Lamb, McKee, 2004). They found that:
Trust and confidence in top leadership was

the single most reliable predictor of employee satisfaction in an organisation.

Effective communication by leadership in three critical areas was the key to winning organizational trust and confidence: Helping employees understand the company's overall
business vision.
Helping employees understand how they contribute to
achieving key business objectives.

Sharing information with employees on both:
how the company is doing and how an employee's own division is doing
relative to strategic business objectives.
So in a nutshell you must be trustworthy and you have to be able to communicate
a vision of where the organization needs to go.

YOUR ROLE AS LEADER
Captain
Coach
Leader
Owner / Entrepreneur
Player
Robert Hargrove an author, Masterful Coaching says the most defining trait of the greatest entrepreneur in the twenty-first century will be the ability to creatively collaborate with other people, because you will never acquire all of the necessary skills yourself.
In Other Words A great leader cant do everything themselves!!

Organisational Understanding
Who has an organisational chart of their business? Whos organisational chart is written down and easily accessible? Who has reviewed their chart in the last 6-12 months? Who actively shares their chart with their team, business or group?

ACTIVITY

Organisational Chart
Owner
Or Manager
Sales
Employee 1
Admin
Employee 2 Employee 3
Technician
Employee 3 Employee 1

Leader Role/Position Sample Position



Delegation
ACTIVITY

Admin 1. Read Emails 2. Assign new work 3. Contact Regular Customer 4. Review Quotes
Sales
Manager
Technicians
Process (Workflow)
5. Prepare Invoices



What is Strategy
What to do How to do it Actually doing it

Where to Start?
To start strategising you need to know your team:
1. How often have you asked the important questions? 2. Does your team know your vision for the business and their role in that vision? 3. How do you reward your team for THEIR efforts of achieving YOUR goal? 4. What does your employees see your role being in the business?

Improving communication
Not how But Why, what and how often!

Discussion
What are you going to discuss with: Staff? How Often? What information do they want to know about? Formal / informal Purpose (inform, track progress, motivate, receive feedback)


Leadership Offer
Staff workshop for 4-5 people, usually $2,500 but for Leadership Future Leaders participants only $1,500.


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MCS Advanced Business Solutions

A division of McConachie Stedman

MCS Advanced Business Solutions

Know your group

MCS Advanced Business Solutions

Average age of a small business owner is 56

MCS Advanced Business Solutions

Not having Strong Leadership

MCS Advanced Business Solutions

MCS Advanced Business Solutions

Leadership for Small Teams

Delegation or Self Completion

Strategies to lead a small team

MCS Advanced Business Solutions

4 Key Issues in Leading a Small Team:

4. Lack of quality and constant communication

MCS Advanced Business Solutions

Leadership for Small Teams

Delegation or Self Completion

Strategies to lead a small team

MCS Advanced Business Solutions

The Two Most Important Keys to Effective Leadership

Trust and confidence in top leadership was

MCS Advanced Business Solutions

achieving key business objectives.

a vision of where the organization needs to go.

MCS Advanced Business Solutions

YOUR ROLE AS LEADER

MCS Advanced Business Solutions

MCS Advanced Business Solutions

MCS Advanced Business Solutions

MCS Advanced Business Solutions

Leader Role/Position Sample Position

MCS Advanced Business Solutions

Leadership for Small Teams

Delegation or Self Completion

Strategies to lead a small team

MCS Advanced Business Solutions

MCS Advanced Business Solutions

MCS Advanced Business Solutions

Leadership for Small Teams

Delegation or Self Completion

Strategies to lead a small team

MCS Advanced Business Solutions

MCS Advanced Business Solutions

MCS Advanced Business Solutions

MCS Advanced Business Solutions

MCS Advanced Business Solutions

MCS Advanced Business Solutions

MCS Advanced Business Solutions

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