Professional Documents
Culture Documents
1. According to the WARN Act, an employer with 200 employees is required to provide 60 days’
notice of a mass layoff when:
A. The employer is seeking additional funding and will lay off 70 employees if the funding
falls through.
B. A major client unexpectedly selects a new vendor for the company’s products and the
company lays off 75 employees.
C. The employer lays off 5 employees a week for 3 months.
D. A flood requires that one of the plants be shut down for repairs and 55 employees are
laid off.
2. An employee has come forward with an allegation of quid pro quo harassment by her
supervisor. As the HR manager, you are responsible for investigating the complaint. The
supervisor in question is someone with whom you have become quite friendly. In this case,
the best person to conduct the investigation is
A. You
B. The corporate attorney
C. The direct manager of the accused supervisor
D. A third-party investigator
5. The motivation theory that suggests people are motivated by the reward they will receive
when they succeed and that they weigh the value of the expected reward against the effort
required to achieve it is known as:
A. Vroom’s Expectancy Theory
B. Adams’ Equity Theory
C. McClelland’s Acquired Needs Theory
D. McGregor’s Theory X and Theory Y
11. When workplace conditions pose a threat to an unborn child, the company must:
A. Do nothing. It is up to employees to protect their unborn children.
B. Move the employee into a different job that does not pose a threat to the unborn child.
C. Advise the employee of the potential threat and allow the employee to make the
decision.
D. Allow only sterile employees to work in jobs that pose a threat to unborn children.
13. The concept that recognized businesses as social organizations as well as economic systems
and recognized that productivity was related to employee job satisfaction is known as:
A. Human resource management
B. Strategic management
C. Human relations
D. Human resource development
14. Before selecting an HRIS system, which of the following questions should be answered?
A. What information will be converted to the HRIS?
B. Who will have access to the information stored in the HRIS?
C. How will the HRIS be accessed?
D. All of the above.
16. The process of identifying risks and taking steps to minimize them is referred to as:
A. Liability management
B. Risk management
C. Qualitative analysis
D. Risk assessment
17. When an employer wants to obtain insight into employee goals, job satisfaction, and provide
career counseling to those in the work group, the most effective method to utilize would be
A. An employee survey
B. A skip-level interview
C. An employee focus group
D. A brown-bag lunch
19. Which of the following statements about substance abuse policies is not true?
A. Substance abuse policies identify who will be tested.
B. Federal law requires all employers to implement substance abuse policies.
C. An effective policy describes when tests will occur and what drugs will be tested.
D. An effective policy describes what happens to employees who test positive.
20. Which one of the following statements is true of a hostile work environment?
A. When a single incident of unwanted touching occurs, a hostile work environment has
been created.
B. A hostile work environment may be created when an individual witnesses the ongoing
harassment of a coworker.
C. A hostile work environment can only be created by a supervisor.
D. A grievance procedure and policy against discrimination protect employers from hostile
work environment claims.
25. According to the Copyright Act of 1976, which of the following is most likely to be considered a
fair use of copyrighted material?
A. Distributing 30 copies of a chapter in a book to a study group
B. Copying a book for 10 staff members of a nonprofit organization
C. Distributing 30 copies of a paragraph in a book to a study group
D. None of the above
26. A PEST analysis is used during the strategic planning process. PEST is an acronym for:
A. Political, environmental, strengths, threats
B. Political, economic, specific, timely
C. Political, economic, social, technology
D. Product, environment, social, technology
28. The Occupational Safety and Health Act of 1970 grants employees the right to do all of the
following except:
A. Be advised of potential safety hazards
B. Speak privately to an OSHA inspector during an inspection
C. Observe the employer when measuring and monitoring workplace hazards
D. View detailed reports of all workplace accidents
29. Which of the following alternative staffing methods would be most appropriate for a company
with ongoing yet sporadic needs for a specific job to be done?
A. Intern program
B. On-call worker
C. Seasonal worker
D. Temp worker
30. A standard employment practice that seems to be fair, yet results in discrimination against a
protected class is a description of:
A. Disparate treatment
B. Disparate impact
C. Adverse impact
D. Unfair treatment
31. The Economic Growth and Tax Relief Reconciliation Act of 2001
A. Requires pension plans to account for employee contributions separately from
employer contributions
B. Allows employers to contribute a percentage of company earnings to retirement plans
each year
C. Allows employees over 50 years old to make catch up contributions to retirement
accounts
D. Requires employer pension contributions to be funded on a quarterly basis
32. Measuring staffing needs against sales volume could be done most effectively by using which
of the following techniques?
A. A multiple linear regression
B. A ratio
C. A simulation model
D. A simple linear regression
33. Which of the following points is important to effective lobbying, that is, attempting to influence
or persuade an elected official to pass, defeat, or modify a piece of legislation?
A. Learn how the legislative and political process works.
B. Begin by using persuasion to convince the elected official to accept your position.
C. Make big financial contributions.
D. Let the elected official choose a solution rather than present a proposal solution.
34. The Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) requires that
A. All contractors list all job openings with state employment agencies
B. All employers list all job openings with state employment agencies
C. State employment agencies give preference to Vietnam veterans for senior-level
management position referrals
D. State employment agencies give preference to Vietnam veterans for positions lasting
three days or longer
35. The FLSA requires employers to pay nonexempt employees for time spent:
A. At home while waiting to be called to work
B. At work reading a book while waiting for an assignment
C. Attending a voluntary training program
D. Commuting to work
36. The ______________________ seating arrangement is best for case discussions where
everyone can observe each other and a trainer.
A. theater style
B. U-shaped style
C. classroom style
D. banquet style
37. A process for reducing the impact of bias during performance reviews by using multiple raters
is known as:
A. Inter-rater reliability
B. An MBO review
C. A rating scale
D. Paired comparison
38. According to the OSHA inspection priorities, which type of workplace hazard receives first
priority for an inspection?
A. Catastrophes and fatal accidents
B. Programmed high-hazard inspections
C. Imminent danger
D. Employee complaints
40. Total quality management focuses all employees on producing products that meet customer
needs. This is done by:
A. Eliminating processes that waste time and materials
B. Developing a high level of expertise in all employees
C. Sharing information with all levels in the organization
D. Balancing the needs of all stakeholders in the organization
42. An employee earning $22,500 per year supervises three other employees and spends 35
hours per week on essential job duties that require discretion and independent judgment. This
employee is
A. Exempt, based on the executive exemption test
B. Exempt, based on the administrative exemption test
C. Nonexempt, based on the salary basis requirement
D. Nonexempt
43. Health and wellness programs are beneficial for employers because they:
A. Increase productivity, reduce medical costs, and attract top-quality job candidates
B. Provide nutrition counseling, exercise programs, and health education programs
C. Require employees to lose weight, stop smoking, and avoid substance abuse
D. Provide on-site opportunities for physical fitness
46. “Thanks for such a great presentation! You’ll always have a job with us.” This is an example of
A. The duty of good faith and fair dealing
B. An express contract
C. An implied contract
D. Fraudulent misrepresentation
47. Samantha is hiring an outside sales rep for a new sales territory. Part of the selection process
included an assessment test that measures successful sales characteristics. Samantha
scored particularly high on the test. During the interview, Christopher, the hiring manager, had
some concerns about how well Samantha would fit into the company culture, but when he
learned how high she scored on the test, he immediately decided to hire her. What bias could
be at work in this situation?
A. Halo effect
B. Knowledge-of-predictor effect
C. Cultural noise effect
D. Stereotyping effect
49. Which of the following activities is not a responsibility of the operations function of a business?
A. Designing the product
B. Scheduling production runs to coincide with customer demand
C. Ensuring that products or services meet quality standards
D. Determining what new products will be produced
50. Which of the following activities does not contribute to ergonomic injuries?
A. Awkward postures
B. Extended vibrations
C. Falling down stairs
D. Contact stress
52. To increase the chances for successful repatriation of employees, the process should include:
A. Development of a qualified pool of candidates for global assignments
B. A formal repatriation program that includes career counseling
C. Setting expectations for repatriation before employees begin global assignments
D. All of the above