Lab Session 6

In the Light of KANO Model Suggest Qualities of Your Proposed Business in Basic, Performance and Excitement Qualities.

Proposed Business: 911Demolition Basic Qualities:

1. Racking ball is used to demolish small buildings, roofs and walls etc. 2. Dynamites are used to demolish the high strength pillars of the building for high speed demolition. 3. Wire Blasts are used to demolish the walls and pillars near to the neighbor building where use of dynamites is risky. 4. Structure Engineers will be hired for the proper planning and execution of safe demolition of large buildings. 5. Special types of curtains are used to cover the building so that nearby buildings remain safe of demolition. 6. Automated equipment and machines are used for high speed demolition. 7. Waste material of demolished buildings is managed properly.

Performance Qualities:
1. By using all latest equipment, our team demolishes buildings with minimum time. 2. Safety of people and other nearby buildings is the one of prioritized performance qualities. 3. All projects and jobs are completed on time. 4. Our price of demolition is very reasonable and one can compare it with other demolition companies with additional factors of time, speed and safety. 5. Our demolition system and equipment is also capable of partial demolition of buildings also. 6. For human interaction, polite and customer friendly staff is hired to deal at reception or on phone calls. 7. If any nearby building will be damaged accidentally then our company will bear all expense of its repair.

Excitement Qualities:
1. We consult with our customer prior to demolish the building without any charges. If they agree and satisfy then we start the demolition with proper plan. 2. We also provide the discount to our customers if they give us the opportunity to serve them in future.

Lab Session 7
Create Vision Statement, Mission Statement and Quality Policy for Department of Industrial and Manufacturing Engineering, U.E.T. Lahore.

Mission Statement:
To awaken the dormant faculties of the professional-in-the-making by providing them with brain storming opportunities and assisting students to reach their career goals by molding their personality to match with the industry or self-employment.

Vision Statement:
To become one of the leading institutions of teaching, to carry out research and development activities and extension in engineering and technology through total commitment to excellence.

Quality Policy Statement:

We, at Industrial And Manufacturing Engineering Department, are committed to make the department a Hallmark in Management and Manufacturing education for learning, practice and knowledge, to raise the quality of education to global standards, fulfilling the needs and expectations of the students, parents and industries, and keeping up the best standards of corporate governance.

Prime Defined Variables:

Campus Environment: The department ensures that its premises, academics and facilities meet the needs of one of the best in the engineering school community. Transparency: The department ensures that relevant information is accessible to everyone associated with the department. Human Resources: To recruit and retain the staff required to ensure the delivery of a quality education, service and research.

Committee Structure: For maintaining and improving the quality of education (promotion of participative decision making) Standards Setting: Continuous assessment results, examination results, completion rates, students feedback, external examiners reports and course reports. Research: Research and consultancy organization and increase external research collaboration.

Lab Session 8
In the Lights of KAIZEN, Identify 5 MUDA and 5 Visual Management Techniques in an Organization where you did your Internships. Also Suggest at least 2 MUDA and 2 Visual Management for Related Organization.

Organization of Internship: Matrix Engineering (Pvt.) Ltd. MUDA:

1. Fabricated finished parts were stored separately from each other and at the time of assembly, there is time wastage in the handling of these parts. 2. All machines on the shop floor are manual and there is time wastage in loading and unloading of parts on those machines. 3. Most workers are inexperienced so there was some wastage of material during cutting and fabrication. 4. There is no special inventory for storage of completed jobs so these finished parts occupy the space for current jobs on the shop floor 5. Tools which are used in machine shop, first the workers have to get approval from procurement department and then these tools would be issued from store. So a lot of time wastes in this procedure.

Suggestions:
1. Fabricated parts must be labeled and stored category wise so that at the time of assembly there will be no time wastage. 2. Workers should be properly trained so the material wastage is minimal. 3. Either the completed jobs supplied after completion or extra space should be available for storage of completed jobs so that the whole shop floor area will be available for current jobs.

Visual Management:
1. Helmet caps are used of different colors. Blue caps are for visitors, white for engineers and management staff and yellow for workers. 2. Those parts which are fabricated, tagged with the job number. 3. Overhead crane is colored yellow.

4. In store all tools and material are tagged with assigned numbers and these numbers and their location is also recorded into the computer. 5. Faculty layout was displayed in all departments and on the main gate also.

Suggestions:
1. Proper color tags should be used along with job numbers on each fabricated and finished part of the job. 2. Areas of side-walk and for machines should be specified with colored (yellow or white) lines.