Emerging Tier 2 locations For BPO F&A Services - India

July 2013

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Topics Covered in the report

Overall Rating

Cost Vs. Talent Installed Talent F&A (Available in Full Report) Fresh Talent F&A (Available in Full Report) Salary Cost (Available in Full Report) Companies Present in Tier-II Cities (Available in Full Report) Local Assessment Framework (Available in Full Report)

Overall Ratings - Summary Chandigarh and Ahmedabad are the top two optimal locations for setting up F&A operations
Ranking* of Indian Tier II Cities City Suitability Score 8.1 7.8 7.1 5.7 4.6

Cities Chandigarh Ahmedabad Jaipur Coimbatore Vadodara

Talent, Cost and Presence of Captive Center Score 6.9

6.3 6.3 5.1 3.8

Infrastructure Score 8.5 7.2 7.1 6.7 4.9

Overall Score 7.5 6.8 6.6 5.7 4.6

Overall Ranking 1 2 3 4 5

Chandigarh is the most viable location for doing business due to the low cost for setting up business and ability to attract talent from near by cities & key neighboring states of J&K, Haryana, Himachal, Punjab. Adjacent cities to Chandigarh : Panchkula, Zirakpur & Mohali have been developed on Chandigarh model making the city an attractive destination for talent Total people median cost is highest in Ahmedabad at USD 21,300 per annum with a difference of 12.6% compared to low cost Coimbatore

Ranking based on Talent Neuron Location Assessment Index. The index tracks parameters such as Talent, Cost, Presence of Captive centers, Infrastructure and other city suitability parameters (labor, aspects, risk, tax rates etc.) Source : Talent Neuron research and Analysis 4

Cost vs. Talent Ahmedabad has definite edge over other cities in terms of available installed F&A Talent; while Chandigarh and Coimbatore are cost effective locations
Y Axis: Salary Cost Per FTE in USD
15,500

15,000

Ahmedabad

14,500

14,000

Vadodara
13,500

Jaipur Chandigarh Coimbatore

13,000

12,500

1000

2000

3000

4000

5000

6000

7000

8000

X- Axis: Installed F&A Talent

Note: Salary Cost excludes benefits, bonus, infrastructure and other overhead costs

Source : Talent Neuron Cost Modeler

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Talent Neuron has two module Talent Intelligence and Talent Analytics. Our data spectrum covers 520+ cities, 9 Domains and 400+ skill sets

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~12,000 Unique Data Points Per City

9 Domains & 400+ Skills

~7,500 Companies & 22 Million Profiles

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Module 2: Talent Analytics

Location Profiles Talent Pool (Installed and Fresh) Salary and Cost University Peer Companies Monitor Role Views Job Engine Top Brains Public People Profiles

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* Details not disclosed by the company Source: Talent Neuron Research and Analysis

Talent Neuron, gathers data from multiple sources

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Correlated data on Talent, Cost, Peer companies Data on City level suitability & Ecosystem Data from Local Recruitment Companies

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