REVISION RECORD SHEET

TITLE : PROCEDURE FOR MANAGEMENT REVIEW

REV.NO 00 DESC. OF AMENDMENT PROCEDURE RESTATED AS PER THE REQUIREMENTS OF QS9000:1995 DATE OF AMENDMENT 13.03.1997

PR.NO :QP-01-01 PAGE NO : 1 OF 5 ISSUE NO : 01 REV NO : A DATE : 23.06.1997 REASON FOR AMENDMENT QS 9000 ; 1995 UPDATION

DISTRIBUTED TO :
SL.NO DESIGNATION NAME & SIGNATURE OF THE RECEIVER

PREPARED BY:

APPROVED & REVIEWED AND RELEASE CONTROLLED BY: .

QUALITY ASSURANCE PROCEDURE

TITLE : Procedure for Management Review.
PURPOSE : SCOPE :

PR.NO : PAGE NO : ISSUE NO : REV NO : DATE :

QP-01-01 2 OF 5 01 A 23.06.1997

To ensure continuing suitability and effectiveness of documented quality system. The quality system documentation to meet the requirements of QS-9000 (1995) standards and the quality policy and the objectives of the company. (Applicable to Leaf Spring & Stabiliser Bar)

RESPONSIBILITY: Executive Director - Chairperson Management Representative - Convenor PROCEDURE : 01. Management Review Meeting shall be held atleast once in three months. The fiscal year ( for e.g., April 1998 - March 1999) shall be taken as reference for the conduct of this meeting. 02. The Management Review Meeting shall be chaired by the Executive Director, convened by the MR. The members of this meeting shall be as follows : Vice President GM ( Operations) GM (Commercial) GM (HR) DGM ( Marketing) DGM (P&A) AGM ( Finance) AGM (QA) Any other special invitee, when & if required.

03. The agenda for this meeting shall be as described in the Annexure - A, which is a part of this procedure. 04. MR, with prior consultation with the ED, shall fix up the date for this meeting. He shall then prepare the schedule in the form of internal office memo and circulate it to the members at least 7 days in advance to the date of this meeting. 05. The members shall acknowledge the internal office memo and shall submit the input summary data as described in the Annexure - A, in the INPUT SUMMARY FORM to MR atleast three days prior to the meeting. 06. The INPUT SUMMARY FORM shall describe the details in brief. For example, if Customer Complaint is the agenda to be reviewed, the input can be presented in the following method :

QUALITY ASSURANCE PROCEDURE

PR.NO : QP-01-01 PAGE NO : 3 OF 5 ISSUE NO : 01

TITLE : Procedure for Management Review.

REV NO DATE

: A : 23.06.1997

No. of complaints received for the period Cumulative Complaints ( from previous period, if any) No. of complaints resolved No. of complaints pending Reasons for pending if any (These in the Ist part of the the form) Major matter of concern from these complaints to be highlighted in the 2nd part of the form. Corrective and preventive actions for the 2nd part of the form to be detailed in the 3rd part of the form. ( If necessary, separate sheets forming the details can be annexed with the form ). 07. MR shall ensure that input summary form duly submitted are adequately addressed so that the Chairperson does not have any ambiguity during the meeting. 08. Based on the input submitted, the ED shall review the effectiveness of the entire Quality System and the Quality Policy and record his comments on the same INPUT SUMMARY FORM ( 4th part). Any corrective and preventive actions identified are recorded, assigning the personnel responsible for implementation & the target date for completion. 09. MR shall prepare Minutes of the meeting the next working day and circulate to all the members of the meeting for implementing the actions decided. 10. Personnel responsible for implementation of action, shall raise a Corrective Action Request form and monitor for its completion and provide the details by including as an input for the next management review meeting. 11. MR shall ensure that the first point in the subsequent meeting is to review the minutes of the previous meeting and then proceed further as per the agenda. REFERENCES : 12. MR shall maintain the records of Management Review Meetings. Input Summary Form - Form No. FM-01-01 Quality Manual - -QM-00

QUALITY ASSURANCE PROCEDURE

TITLE : Procedure for Management Review.

PR.NO : QP-01-01 PAGE NO : 4 OF 5 ISSUE NO : 01 REV NO : A DATE : 23.06.1997

Annexure -A
Agenda for Review Profitability Review Quality System Marketing Strategy Details of Input Data 01. Profits Budgeted & Actual 01.Summary of I. Q. A. results and its Corrective Action and Preventive Action. 01.Number of Orders Received 02.Number of Proposals Submitted. 03. Competitor Analysis & market share of . 01. % of order executed 02. No. of days late. 03.Max. & Min. level of FG stocks. (In no. of days & value) 02.Customer Complaints or matter other than quality. 03.Data of Customer Satisfaction from survey report. 01.Details of Input Data. 01. Capacity Utilisation report. 02. Manufacturing cost report. 03. Productivity Trends 04. W.I.P. Trends 05. Rejection & Rework Trends & Analysis 06. Quality related customer complaints & Analysis. 07. Planning & Progress on SPC implementation. 08. Down Time Analysis 09. Corrective & Preventive Actions Planned in Operations 01.Number of new products inducted into Regular Production. 02.Reports of progress for products under development 01.Summary of S. C. Performance for 100% on time delivery. 02.S.C. Performance for total deliveries made. 03. Excessive Freight or Premium paid. Submitted By VP M. R. DGM ( Mktg). DGM ( Mktg). DGM ( Mktg).

Sl.No. 01. 02. 03.

04.

Customer Satisfaction

DGM(Mktg) DGM (Mktg) VP GM(O)/AGM(STB) -do-do-doAGM(QA)-LS /Dy.Mgr(QA)-STB -do-doDy. Mgr. (Maint.) GM(O)/AGM(STB) GM(O) & AGMSTB GM (Commercial)

05. 06.

Business Plan (once in six months) Operations Performance Review (LS & STB) Quality Trends

SPC Progress Maintenance Corrective & Preventive Actions Review. Quality Planning & Development Performance Sub-Contractor Performance for 100 % on time delivery.

07.

08.

QUALITY ASSURANCE PROCEDURE

TITLE : Procedure for Management Review.
Sl.No . Agenda for Review Details of Input Data

PR.NO : QP-01-01 PAGE NO : 5 OF 5 ISSUE NO : 01 REV NO : A DATE : 23.06.1997

Submitted By

09. 10.

Purchasing Performance

01. Pending P.O. status. 02. Raw Material inventory Trends.

GM (Commercial)

Personnel & Administration 01. Salary ,Wages & O.T. report. DGM - P & A and safety Review 02. % age absenteeism report. 03. Reports of safety progress and compliance with legal regulations. 04. No. of accidents Training Training Effectiveness 01.Progress on training w.r.t training GM - HR plan. 02. Report on Training Effectiveness GM - HR. 01. As per data collected 01.Resources Requirements. All Functional Heads. GM(HR) & AGM(Projects)

11.

12. 13.

Continuous Improvement Projects & Resources

INPUT SUMMARY FORM

(FOR MANAGEMENT REVIEW MEETING ) DEPTT. : DATE :

FORM NO. : FM-01-01 ISSUE NO. : 01 REV. NO. : 00

AGENDA :

PERIOD :

Sl.no

Write in brief, for agenda, for the period, pending, cumu.,)

Summary - Part 1

(Reasons, if any)

Remarks

MAJOR PROBLEMS ENCOUNTERED (From the summary) - Part - 2

CORRECTIVE/PREVENTIVE ACTIONS TAKEN (Also specify any resource requirements envisaged) - Part -3

REVIEW COMMENTS (By ED) - Part - 4

SUBMITTED BY :

REVIEWED BY: