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Contents
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Comment Alfred Sutter, Chair ISO/TC 199, Safety of machinery Preparing safety for all World Scene
Highlights of events from around the world
ISO Scene
Highlights of news and developments from ISO members
Guest View
By Mr. Helmut Reuter, CEO of the Rieter Group, Winterthur, Switzerland
Main Focus
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45 Coming up
Comment
Preparing safety for all
S
afety in the workplace entails a complex interaction and reaction between the human, machine and the work environment. Not only is this concept important to ensuring the safety and health of employees, but it is the foundation of the standardization process for machine safety. The slogan Do it once do it right do it internationally has in this instance to be complemented by Do it right from the beginning meaning that the concept of safety must be integrated into the machinery at the design stage. The result of this slogan saves companies both time and money and, at the same time, ensures employees the safety and comfort of a workerfriendly environment. In order to implement a systemic approach to standardization in machine safety, a standardization concept with horizontal and vertical standards is needed to help the designer with the methodology or giving decision guidance for designing a safe machine. While horizontal standards describe the safety philosophy and methodology, verticial standards, on the other hand, are intended for specific safety aspects such as safety distances, general noise aspects and application of ergonomic principles, or products that can be used in different machines, e.g. safe control systems, two-hand control systems, and interlocking devices. Internationally, work began when ISO technical committee ISO/TC 199, Safety of machinery, was created in 1991 upon the initiative of the European Committee for Standardization (CEN), represented by Paul Makin, who became its first chair. It is to his credit that the horizontal European standards were developed as ISO technical reports and subsequently became ISO standards. Thanks to that, international work on safety of machinery is known in an increasing number of countries and becoming ever more important internationally. of our working groups has prepared a draft to be circulated soon for inquiry within the technical committee. The coming decade will be dedicated to the revision of all other ISO/TC 199 standards, meaning that they will gain further international acceptance but maintain at the same time their function within European legislation. This will be a considerable challenge for the experts in the coming years.
World Scene
Standing up for the global economy
More than 800 leaders of government and business from 70 countries gathered on the occasion of the International Chamber of Commerce (ICC) 35 th World Congress, from 6 to 9 June in Marrakesh, Morocco, to address the key challenges facing business today while highlighting the ICC tools available to tackle them and ICC commission work being done to address them. Jean-Ren Fourtou (below), the Chief Executive of Vivendi Universal and the Chair of the ICC, issued the Marrakesh Business Declaration urging progress in the world trade talks and strongly supporting globalization. Institute (NEN), ISO member for The Netherlands and NKN, the Dutch national IFAN member. bridge the gaps between environmental, social and economic aspects, gaps between the stakeholders concerns and gaps between the regional concerns. Abstracts of 500 words or less are being accepted until 1 September 2004. This is the fourth event in the series of international conferences, which is now seen as the premier international event in the field of Sustainable Buildings. For more information visit the SB05Tokyo Website : www.sb05.com/ or the SB05Tokyo Conference Secretariat : info@sb05.com ISOs Committee on conformity assessment is holding its plenary meeting on 9 and 10 November in Amsterdam in order to facilitate participation in both events. For more information : www.ifan2004.com ence on Promoting Entrepreneurship and Innovative SMEs in a Global Economy. The Ministerial Conference, which was organized jointly by the OECD (Organisation for Economic Co-operation and Development) and the Turkish Ministry of Industry and Trade, approved the Istanbul Ministerial Declaration, and committed to, Working cooperatively to achieve progress in reducing barriers to SMEs access to international markets. The event builds on the first OECD ministerial conference in Bologna, Italy, in 2000, at which 48 countries adopted the Bologna Charter on SME Policies. The Charter established the International Network for SMEs (INSME), today an association of over 40 countries to promote innovation and technology transfer among small businesses. For more information : www.oecd.org
One part of the declaration says, There is an evident need today for heightened security measures for the movement of goods and people across borders. It also said, But those measures must be cost-effective and pose the minimum of hindrance to international commercial flows. One area of security that drew attention was the International Ship and Port Facility Security Code (ISPS Code) that took effect 1 July 2004, aimed at securing maritime transport. For more information: http://iccworldcongress.net/
ISO Scene
ISO Presidents official visit to Poland
ISO President Oliver Smoot paid an official visit to Poland in May 2004 as guest of the national standards institute, Polish Committee for Standardization (PKN), ISO member for the country.
national Standards and global trade on national and regional standardization. The meeting agenda was highlighted by two workshop sessions : the Roles of Standards and Conformity Assessment to support Good Regulatory Practice and Mentoring & Twinning Arrangements . A tribute was made to Peter Walsh of Standards Australia International (SAI), who will be leaving the organization after some 30 years experience, for his service and contributions to PASC. The meeting was hosted by SCC, the Standards Council of Canada, ISO member for the country.
ISO Secretary-General Alan Bryden with the Prime Minister of Kazakhstan, Mr. Akhmietov. by the representatives of 14 countries of the region. Mr. Bryden spoke on International Standards in the global economy and gave a press conference in the company of Mr. Kussainov, EASC Chairman and President of KAZMEMST, Kazakhstans Committee for Standardization, Metrology and Certification and ISOs member for the country since 1994. Mr. Bryden encouraged the public authorities and all other economic actors to increase their participation in international standardization. He welcomed Kazakhstans current projects to adjust its legal framework for technical regulations, as well as to build up its infrastructure and increase initiatives to promote quality in industry and services. At the EASC meeting, Mr. Sergiu Baban, General Director of the Department of Standardization and Metrology in the Republic of Moldova, was elected the new President of EASC.
ISO President Oliver Smoot with Mrs. Smoot (centre) with the President of PKN, Dr. Janusz Szymanski (far right) and the President of the Polish Confederation of Employers, Dr. Andrzej Malinowski (far left). In addition to his discussions with the President of PKN Dr. Janusz Szyma nski, Mr. Smoots schedule of VIP meetings included a visit with the President of the Polish Bank Association, the President of the Polish Chamber of Commerce and the President of the Polish Confederation of Employers. He underlined the increasing need for and expectations placed on International Standards to support a sustainable global economy, with particular emphasis on their significant contribution to facilitating international trade. PKN has been a member of ISO since 1947 and currently participates in 272 of ISOs standardsdeveloping technical committees and subcommittees, which represents about 40 % of the total. For more information : www.pkn.pl
Ziva Patir, ISO Vice-President (technical) gives a presentation at the COPANT General Assembly. Ms. Patir noted the increasing number of COPANT members interested in adopting ISO standards and translating them into Portuguese and Spanish in an effort to avoid duplication and unnecessary barriers to trade. Great interest in standards for social responsibility was revealed at a CSR seminar held in conjunction with the COPANT General Assembly, particularly from developing countries that believe they stand to gain from any ISO activity in the area. Carlos Santos Amorim of ABNT was designated the President-Elect of COPANT.
ISO participates in 5 th International Conference on Performance-Based Codes and Fire Safety Design Methods
ISOs technical committee on fire safety engineering (TC 92/SC 4) is participating in the 5th International Conference on Performance-Based Codes and Fire Safety Design Methods which will present the state-of-the-art and case studies in this matter. Due in part to the contribution of ISO/TC 92, a growing library of fire safety engineering design methods is available to support these existing and emerging performance-based codes. An understanding of the role of underpinning research, engineering education and the evolution process from prescriptive to performance basis is a key to successful implementation. The conference, organized by the Society of Fire Protection Engineers, in collaboration with CIB, IFE and IRCC will take place on 6-8 October 2004 in the European Commission facilities in Luxembourg. For more information : www.sfpe.org
ISO Focus July-August 2004
Standards Norway
A new standards body has been established in Norway following the reorganization of the standardization system in the country. Standards Norway (SN) takes over all responsibilities in regard to ISO which were previously held by the Norges Standardiseringsforbund (NSF). In accordance with this change, ISO membership for Norway has been transferred to SN from NSF as of 1 June 2004. For more information : www.standard.no
Guest View
Hartmut Reuter
artmut Reuter is Chief Executive Officer of the Rieter Group, Winterthur, Switzerland, since May 2002. After studying industrial engineering at Darmstadt University of Technology, Germany, specializing in electrical engineering, he graduated in 1981. He has been with Rieter Holding Ltd., Winterthur, Switzerland, since July 1997. Most of his previous career was with Robert Bosch GmbH, Stuttgart, Germany, between 1981 and 1997. He lives in Birchwil, in the canton of Zurich, Switzerland. ISO Focus : With a workforce of 13 000 employees at 60 locations worldwide, the Rieter Group plays a leading role both in textile machinery manufacturing and as a supplier to the international automotive industry. Before we turn our attention to International Standards, could you please describe the businesses of Rieter and how they interrelate? Hartmut Reuter : Rieter, established in Winterthur in 1795, is a Swissbased group operating on a global scale in two industrial sectors, namely textile machinery and automotive supply. In both of these fields the group is a world market leader in the segments covered. Worldwide sales in 2003 increased by 4 % to 3,12 billion CHF, while 13 % of its approximately 13 000 employees work in Switzerland. Rieter Textile Systems Systems is well known for its spinning machines producing yarn out of cotton or man-made fibers and for its equipment for the production of nonwovens. Rieter Automotive Systems develops and produces components and systems for acoustical comfort such as carpets, headliners and parcel shelves and dampers.
If the industry concerned did not participate there would be a danger of too many theoretical standards being issued that bore little relation to industrial reality.
ISO Focus : Rieter employees actively participate in ISO technical committee ISO/TC 72, Textile machinery, and its subcommittees. What are some of the advantages that participation in ISOs technical work brings to Rieter specifically, and to business in general ? Hartmut Reuter : International standards, whether in the field of product safety, for example, or in quality and environmental management, are appropriate and useful at all events. This is especially true for companies like Rieter with an international scope, which operate in a complex network of suppliers, customers and joint venture partners. We actively participate in ISO working groups so that not only standards that impose restrictions on industry are developed, but
also those that assist industry and make its work easier. If the industry concerned did not participate there would be a danger of too many theoretical standards being issued that bore little relation to industrial reality. We are interested in contributing our experience to the process of drawing up standards and in being acquainted with standards at an early stage so that we can start to put them into practice properly and without being under pressure in terms of time. Participation by the industrial companies that are to implement these standards also prevents unnecessary over-regulation through standards. Overall, standardization should help us to reduce costs and increase our competitiveness. ISO Focus : Offering state-of-the-art manufacturing services in Europe, South America, or China requires International Standards for maintaining industrial production from technical drawings, graphic symbols and testing aspects to the intricate flow of standard interchangeable parts. How have ISO International Standards helped ? What specific standards would you like to see coming out of ISO? Hartmut Reuter : As CEO I am not involved in every detail of these standards. Our quality managers confirm that ISO standards are internationally accepted, but also that their numbering is rather complex. Its difficult to get a clear overall picture. The rather high cost of copies also often means that the standards are not available everywhere. Our quality managers have also pointed out to me that many standards in the field of simplified drawing are only obtainable as DIN or at best EN standards. ISO coverage of product
through our Rieter department for Environment, Health and Safety (EHS) at the international level with meetings and regular exchanges of experiences so that all Rieter locations worldwide maintain the same standards. Safety provisions encompass personnel, the industrial production processes and the products manufactured by Rieter. In-house and external specialists regularly inspect Rieters plants for compliance with legal requirements as well as internal and ISO standards. For safety and health, local laws and regulations are often more important than ISO standards.
safety is also less than complete : CE conformity in Europe versus CCC conformity in China. In our view ISO should prevent national standards from becoming a barrier to trade through the medium of safety regulations. ISO Focus : On-the-job accidents and illnesses can cause higher absenteeism and more downtime and impact the companys bottom line. What strategies does Rieter implement in order to ensure the safety and health of its workers ? How do ISO voluntary standards help in this endeavour ? Hartmut Reuter : We are convinced that safety standards are very important, and make workplaces safer (e.g. CE conformity of machinery and tools). We coordinate our efforts
Process control in Rieters technology center for man-made fiber machinery.
ISO Focus : What standards are of value to Rieter in terms of quality and environmental management ? Hartmut Reuter : These are primarily ISO 9001, ISO 9004 and ISO 14001. In the Rieter Automotive Systems Division, another 12 plants obtained initial certification for compliance with ISO 14001 in 2003, so that more than 75 % of Automotive Systems locations worldwide are already certified under this standard. Rieter Automotive has launched the so-called ECO WAY environmental
ISO Focus July-August 2004
Rieter Automotives Center of Excellence for acoustics research (systems for acoustic comfort and thermal protection in motor vehicles).
Guest View
programme that focuses on three main issues : 1) eco-efficient products to minimize environmental impacts throughout the product life cycle ; 2) eco-efficient technologies to reduce energy consumption, use secondary raw materials and generMeasuring a Rieter interior carpet in the acoustic roller test bench of Rieter Automotive Systems.
ate less waste ; 3) eco-efficient plants to achieve superior production procedures. ISO Focus : Companies will grow and prosper when they compete on the basis of quality, service, and innovation. What are your views on the respective merits of suppliers declaration and third-party conformity assessment ? Hartmut Reuter : The pressure imposed by ISO 9001 certification helps us to ensure that our suppliers worldwide improve their quality on the basis of a uniform and traceable system. Another advantage of certified companies is that they always have
a competent contact point for quality, safety and environmental issues. However, successful re-certification after three years provides the first reliable evidence, since initial certification can only be regarded as a beginning, a first step. Nevertheless, we should not forget that ISO certification is certainly an important criterion but that cost and flexibility are also important.
For safety and health, local laws and regulations are often more important than ISO standards.
Interior noise measurement on the acoustic roller test bench of the Swiss supplier Rieter Automotive Systems.
Main Focus
Copyright BP Plc.
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hen, in November 1995, the CEN/TC 114 Special Group undertook to revise ISO/TR 12100 1) (the ISO Technical Report endorsing the basic European standard linked to European regulations: EN 292:1991) within the framework of the Vienna agreement, the members of the group decided from the outset that the standard resulting from
this revision would be a fully-fledged International Standard, both in content and in form. Thanks, therefore, to the participation of experts from a wide range of horizons whether in terms of countries or in terms of the interests they represented this risky undertaking was brought to completion. After eight years of intense activity (November 1995-November 2003), this important core standard for the field of machine safety saw the light of day. The remarkable determination of the Special Group, which did not hesitate to meet five times in the course of 2001 alone to deal with all the comments returned on the DIS (draft International Standard), deserves to be underlined. The only blemish in the process was due to a peculiarity in the implementation of the Vienna Agreement (now corrected), which
1) ISO/TR 12100, Safety of machinery Basic concepts, general principles for design Part 1: Basic terminology, methodology and Part 2: Technical principles. ISO Focus July-August 2004
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the group members finally agreed on the fact that the more upstream the protective measures are applied, the more effective, safe and even cost-effective they are. Finally, in Part 2, ISO 12100 describes a number of general principles for the implementation of each of the three steps of the risk reduction method (inherently safe design, safeguarding, information for use).
One important element of this strategy lies in the method used to evaluate by answering a set of nine questions whether the risk reduction objectives have been achieved.
ISO 12100 defines the basis on which all international Standards devoted to machinery safety should be built to meet the criterion of worldwide relevance.
About the author
Jean Bataill was in charge of conformity to standards and regulations, applicable in France, and of the exports of handheld electrical tools at Black & Decker, and subsequently at Peugeot Outillage lectrique. In 1988, he joined the Union de Normalisation de la Mcanique (French standardization bureau for mechanical engineering) and takes an active part in CEN/ TC 114, Safety of machinery, and in ISO/TC 199. Jean Bataill joined the Mission Normalisation in Institut National de Recherche et Scurit (French occupational health and safety institute) in 2001 and increased his involvement in the standardization of machinery safety.
By Paul Makin, immediate past chair, ISO/TC 199, Safety of machinery, Chester, United Kingdom
he increased use of machinery is one of the key stages in the development of any country, and there is now a wide spectrum of use from the mature societies in the developed world to those in the emerging economies. Today, machines are used for both professional use in such key sectors as metal and wood working, plastics and paper, construction, agriculture and forestry as well as non-professional use in the home and garden and leisure. Indeed, a growing trend is the migration of machines intended for professional use into the non-professional sector. However, while the intensity and range of use may vary from country to country and industry to industry, the risks from the use of an
individual machine are the same or at least similar wherever it is used. It is therefore logical to expect that there should exist the possibility of developing a common approach a common philosophy and methodology to reducing the risks arising from the use of machinery that could be applied anywhere in the world. Historically, national laws and regulations dealing with the safety of machines have developed in parallel with the increased use of machines in response to societys need to have the benefits from the machines without the consequential costs from the risks that machines generate. Individual countries have developed their own approach to machinery safety legislation and many of these sometimes conflicting approaches have in effect been seen or are barriers to a truly global trade in machines. Manufacturers have had and still are having to produce machines with different protective measures to gain access to different markets.
ISO Focus July-August 2004
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How a common philosophy and methodology can help
The use of a common philosophy and methodology that can be used for any machine and for any risk or combination of risks will : Facilitate relations between manufacturers, users and bodies in charge of technical inspection and testing. Promote the risk-based approach to machinery design. This approach, as encapsulated in ISO 12100, Safety of machinery Basic concepts, general principles for design Part 1: Basic terminology, methodology and Part 2 : Technical principles, gives special benefits to SMEs that may not have the resources to develop their own approach to many sophisticated areas of technology. They can also use the standards with the confidence that they are using the methodology that has been developed by the worlds leading experts in the given technology.
Allow product standards to be developed within ISO and IEC that are based on an internationally accepted approach. Stimulate the development of protective devices as technology develops. Promote a constructive dialogue between the developed and developing countries. Allow a wide range of interests such as consumer groups and employee representatives to take part in the future development of the philosophy and methodology. Contribute towards the development of an international machinery market through the abolition of technical barriers to trade. Reduce the risks of injury at home, work and leisure. Contribute towards the achievement of equal levels of safety in the various countries for each safety aspect dealt with in a standard. Stimulate the development of protective devices as technology develops. Promote a constructive dialogue between the developed and developing countries.
developed and accepted by all countries and that is not the case at the moment. Standardization both generally and within the machinery sector is a rich countries club. It requires a well developed national standards structure to participate at the ISO/IEC level. It also requires national organizations that are prepared to send experts to the meetings which are almost inevitably somewhere else in the world. These requirements exclude most developing countries that do not have the necessary resources in money and expertise. Lest we are too complacent, let us also understand that within Europe many interest groups are also excluded from the standardization process. For
The risks from the use of an individual machine are the same or at least similar wherever it is used.
However, in my view, it would be wrong to take the view that the future is all bright for international standardization in the safety of machinery field. There are some fundamental problems that standards bodies and national governments have to solve. The first one is that to be truly international the standards have to be
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focus of many institutions. This is not to suggest that the safety of machinery was ignored or not considered earlier during its evolution. It is the authors observation that safety of machinery has become its own discipline within the past 60 to 70 years.
hen man first developed implements to assist him with obtaining the basic elements of life, he also introduced risk. If a stick could be used as a club to subdue large animals thus providing food, the stick could also cause harm to the user or other individuals. Today we have advanced far beyond using a stick as a club, and in the process we have introduced unimaginable risk to all of society. A simple examination of the machinery man has invented over time, and especially in the last century, would easily reveal the hazards associated with its use. Over the past several decades, the safety of individuals operating and maintaining machinery has become the
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machinery. It naturally follows that once risk is identified, measures are implemented to reduce that risk.
ISO 14121, Safety of machinery Principles of risk assessment, was first developed using European standard EN1050 as a model document. Currently it is undergoing a revision which will harmonize it with other ISO standards that prescribe the performance of a risk assessment and risk reduction. TC 199/WG 5 has been established to write the revision of ISO 14121. The working group currently is midway through the project and it is apparent the revised document will be substantially more than the original. Risk assessment is a process that can be applied to any piece of equipment, or process. It will help the people performing the assessment to identify hazards associated with the machine or the process subject to the assessment. With hazards identified, risk can be evaluated and appropriate protective measures can be selected to reduce risk to some predetermined level. However, while the process may be considered universal, the application to a particular type of equipment may differ. The difficulty comes with the nature of the equipment. That is, if the equipment is a production machine, operated in a controlled environment, the assessment is different from if it is a consumer product developed for public use. Another difficulty comes from considering who is performing the risk assessment and the risk reduction. The manufacturer (supplier) of equipment must perform an assessment and apply appropriate protective measures because he knows best the details of his equipment. As the manufacturer gives the performance of his equipment he has to guarantee its safe use. However, because the focus of all this is the reduction of harm to individuals involved in the day to day operation or maintenance of machinery, the user (employer) should also be considered.
To achieve maximum risk reduction, he, too, must perform the risk assessment and the risk reduction by taking into account the instructions and information for use of the manufacturer. ISO 14121 is being revised in order for it to harmonize with the requirements of newly revised ISO 12100 (see p. 7). This revision of ISO 14121 provides the required elements for performing a risk assessment and how it should be organized. The subjective nature of evaluating risk, determining the exposure to and severity of that risk and estimating the probability of a harmful event taking place leads to several different methods to perform risk assessment. This does not take into account the selection of appropriate protective measures, which must be done to complete the process.
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by Dan Roley, Chair of ISO/TC 127, Earth-moving machinery, and of ISO/TC 127/SC 2, Safety requirements and human factors , Standards Manager for Caterpillar Corporate Standards and Regulations Department, USA
arth-moving machines are used for excavating, loading, transporting, spreading, and compacting earth and other materials see the examples of earth-moving machines on the following pages. They range in size from small machines that can drive through doorways to very large machines that can be worth several million USD. Operating an earth-moving machine is similar to driving a car or truck, except the operator must also control the machine attachment or work tool that moves the earth or other material. The operator stations on earth-moving machines are designed to comply with the ISO/TC 127/SC 2 safety and ergonomics standards to
provide a working environment for the operator that is safe and comfortable, with controls that are easy to operate. By the 1960s the earth-moving machinery industry was already a global industry, with machines from the USA, Europe and Asia being sold into earthmoving applications around the world. Several countries were beginning to develop standards and regulations for earth-moving machines, which created a challenge for the industry to be able to meet the different requirements in different countries.
Adopted as national standards, ISO standards have reduced the cost and complexity of developing and proving compliance with the safety standards.
To address the challenge of having to comply with the different requirements around the world, ISO/TC 127 was formed in 1968
ISO Focus July-August 2004
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ergonomics standards by the USA and Japan and have been referenced for the technical requirements in the European earth-moving machine standards. With the adoption of the ISO standards as national standards, the cost and complexity of developing and proving compliance with the safety standards has been reduced and the overall level of safety and comfort for the earthmoving machinery industry has been improved.
With ISO standards, the overall level of safety and comfort for the earthmoving machinery industry has been improved.
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to develop international standards for earth-moving machinery. The objective was to develop a complete set of ISO standards that could be used as the basis for any national standards and regulations. Since 1968, over 100 ISO/TC 127 standards have been published to address the commercial needs for earth-moving machines and the safety and ergonomics areas for earth-moving machines. Twenty new standard projects are underway to address smaller, larger and new types of machines and the application of new technologies.
areas of earth-moving machines. Representatives from 18 Participating member countries take part in ISO/TC 127/SC 2. The combined input from all participants has been compiled into standards that cover safety areas such as the following : Access systems operator dimensions and space requirements operator protection systems braking visibility and mirrors steering controls seats and seat belts vibration sound safety signs electrical and electronic systems warning alarms operator environment lighting guarding operator instructions visual displays.
The ISO operator protection standards are the best examples of the ISO/TC 127/SC 2 safety standards that have improved operator safety and that have significantly reduced the costs to market of machines globally. Industry performed extensive testing and simulations of machine rollovers and intrusions into the operator space to develop performance criteria for operator protections systems. These criteria were incorporated into ISO standards for rollover protection structures (ISO 3471), falling object protection structures (ISO 3449) and operator protection guards (ISO 10262). The ISO/TC 127/SC 2
Most of the ISO/TC 127/SC 2 safety and ergonomics standards have been adopted as national safety and
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operator protection standards have been accepted by all countries, which allow one design to be used around the world. Since operator protection structures are complex to design and require costly destructive testing to show compliance with the standards, the internationally accepted standards enable significant cost savings for both industry and customers. Several other ISO/TC 127/SC 2 standards have provided similar results in improving safety and providing performance criteria for effectively addressing safety areas. Four good examples of other ISO standards that are internationally accepted and that enable significant cost savings are the standards for steering (ISO 5010), electromagnetic compatibility (ISO 13766), visibility (ISO 5006) and braking (ISO 3450). Manufacturers of earth-moving machines generally have incident tracking systems that document any safety incidents on their machines. The information from the incident tracking systems show that the ISO/
TC 127/SC 2 standards define safety performance criteria that are effective. While ISO/TC 127/SC 2 has developed over 40 standards in its attempt to develop a complete set of safety and ergonomics standards, the work in SC 2 is continuing to address new types of machines and the new technology. SC 2 has 22 active projects to update the existing standards and to develop new standards. Some examples of new standards projects include new standards for: electronic control systems, hazard detection systems, remote control of machines and whole body vibrations. Some examples of standard update projects include: steering to cover electronic steering, controls standard to cover new types of multifunction controls, excavator operator protection standard to cover larger excavators, EMC standard with more stringent immunity requirements, and roll-over protections standard to cover nonmetallic components.
ISO Focus July-August 2004
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Our first aim is always to eliminate the hazards at source. This can be achieved by the application of inherent safety principles and good engineering practice. However, in many industrial scenarios it is not practicable to eliminate every hazard. For example, guillotines need a sharp blade to cut paper, an exothermic reaction may be the only way to produce a particular chemical, and oil refineries always contain hydrocarbons. Fortunately, these hazards very rarely materialize because we design control or protection systems to ensure safety. These safety-related systems defend against the remaining hazards by monitoring the state of the process under control and taking specific action to prevent an unsafe state occurring. In many cases the specific action is to shut down part or all of the process being monitored. If there is no simple safe state, such as with a ships dynamic positioning system, the safety-related system will have to continuously control the process. Safety that depends on a control or protection system operating correctly in response to its inputs is called functional safety. Functional safety
is the topic of the IEC 61508 series, which covers safety-related systems that use electrical and/or electronic and/or programmable electronic (E/E/ PE) technologies. The standard applies to these systems irrespective of their application and includes every part of the system necessary for correct operation (not just the control logic).
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development of the safety requirements, specification, design and implementation, operation and maintenance, and modification, to final decommissioning and/or disposal. The standard considers all parts of an E/E/PE safetyrelated system that are necessary to carry out the required functions (i.e. from sensor, through control logic and communication systems, to final actuator, including any critical actions of a human operator).
errors or omissions in the specification, random failures of hardware due to wear and tear, systematic failures of hardware and/or software due to design errors, human error, environmental influences such as temperature or electromagnetic interference, or problems with the electrical supply. IEC 61508 uses a risk-based approach to determine what effort should be spent on the design of the E/E/PE safety-related system and to quantify the required hardware reliability. It covers all development activities from initial concept, through hazard analysis and risk assessment,
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Hence, IEC 61508 aims to release the potential of E/E/PE technology to improve both safety and economic performance, and enable future technological developments to take place within an overall safety framework. Users and regulators can gain confidence where it has been applied. It increases efficiency in the supply chain for suppliers of subsystems and components across industrial sectors, improves communication, increases clarity of what needs to be specified, and enables the development of conformity assessment services if required.
ISO Focus July-August 2004
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IEC basic safety publications
Parts 1, 2, 3 and 4 of IEC 61508 are IEC basic safety publications. One of the responsibilities of IEC technical committees is, wherever practicable, to make use of these parts of IEC 61508 while preparing their own sector or product standards that have functional safety of any E/E/PE safety-related systems within their scope. Standards based on IEC 61508 have already been published for the nuclear (IEC 61513) and process (IEC 61511 series) sectors. Other work in development includes standards for the machinery sector and for power drive systems. Sector specific standards based on IEC 61508 are aimed at system designers, system integrators and users. They take account of specific sector practice, which can allow less complex requirements, they use sector terminology to increase clarity, and may specify particular constraints appropriate for the sector. Usually the sector specific standard will rely on the requirements of IEC 61508 for detailed design of subsystems, but they may allow end users to achieve functional safety without having to consider IEC 61508 themselves. All parts of IEC 61508 can be used directly by industry as a set of general requirements for E/E/PE safety-related systems where no application sector or product standards exist or where they are not appropriate. IEC 61508 is also used by suppliers of E/ E/PE components and subsystems for use in all sectors. The IEC web site has a Functional Safety Zone (www.iec.ch/ functionalsafety) giving further details of the IEC 61508 series and associated standards. This includes an extensive set of frequently asked questions. If you cannot find the information you are looking for, you can submit a new question for consideration by the committee responsible for guidance on the standard.
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n ISO/TC 108, Mechanical vibration and shock, we take the development of mechanical vibration and shock standards for workplace safety very seriously. This responsibility, along with the effects of vibration and shock on public safety and the environment, is a paramount concern
in the development of our standards. Simply put, these standards can literally affect peoples lives, livelihoods and quality of life. The general science behind these standards covers the broad areas of biodynamics, structural dynamics, rotor dynamics, structural acoustics (in concert with ISO/TC 43, Acoustics), signal processing and the condition monitoring of structures and machines. These sciences are complex in their own right and many are in the early stages of evolution. All directly impact workplace safety by providing guidance to establishing either : human exposure limits ; methods to evaluate, assess and monitor the overall dynamic workplace environment i.e. assess risk ; methods to identify, diagnose and prognosticate specific potential workplace hazards ; and
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2 Whole-body vibration exposure at work with a wheel-loader. 3 Hand-arm vibration exposure at work with an angle grinder.
humans, machines, vehicles and structures, all factors in workplace safety. More specifically, its scope includes the general areas of mechanical vibration and shock pertaining to : terminology and nomenclature ; actuators, sensors and associated signal analysis instrumentation ; vibration and shock reduction and control methods ; and, finally, the measurement and evaluation of the exposure of humans, stationary structures, vehicles and machines. In addition, standard methods of data processing, data acquisition, diagnostic measurement methods, transducer calibration and condition monitoring of machines and structures are actively being developed. All these subjects are related to workplace safety either directly through assessment of human exposure, potential workplace hazards and application of hazard control or indirectly by diagnosing and predicting future workplace hazards.
Human exposure to whole-body vibration is a widespread occupational factor that may cause adverse effects on safety and health.
One major category of workplace hazards is the catastrophic failure of machines or structures leading to injury. Figure 1 dramatically illustrates the high energies involved when a rotor is cracked and fails in operation. Such failures can be anticipated if a suitable schedule for monitoring, maintenance and condition assessment is implemented. For example, mechanical mobility methods can be used to assess a structural resonance which could amplify dynamic forces in a system including structures, machines and even the human body. TC 108 has generated a series of standards, ISO 7626, which outline acceptable methods for measuring mechanical mobility and related transfer functions that, when applied, will provide reliable information about the state of the system under study for further in-depth assessment by experts.
ISO Focus July-August 2004
P . Krieger
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Condition monitoring for reliable hazard prediction
Since prediction of impending workplace safety hazards relies on the monitoring changes in normal operating vibration signatures of critical systems the quality of the data bases involved are critical to identifying precursors to failure. TC 108 is currently working on a series of standards which, when taken as a whole, will form a baseline for making an ISOsanctioned vibration measurement. When complete, these standards will provide engineers involved in the workplace with a basic tool for condition monitoring from high-quality databases where small changes in the spectral nature of a vibration measurement can serve to predict failure. Within TC 108, Subcommittee SC 4, Human exposure to mechanical vibration and shock, is the standards body concerned with human exposure to mechanical vibration and shock. SC 4 is primarily involved with standardization projects in regard to health, safety, performance and comfort criteria and with guidelines regarding the effects of occupational and non-occupational exposure on human population. This includes also relevant terminology and characterization of the biodynamic properties of the human whole-body and the hand-arm system by means of biodynamic models. exposure by periodic, random and transient vibration in relation to health and comfort, the probability of vibration perception and the incidence of motion sickness. They do not contain vibration exposure limits. In the frame of the ISO 2631 series, ISO/TC 108/SC 4 prepares standards concerning the whole-body vibration exposure on humans in buildings (comfort and annoyance of the occupants) as well as on passengers and crews in fixed-guideway transport systems (comfort in railways). These standards establish methods for the evaluation of relative comfort, not applicable to the evaluation of effects on human health and safety (Figure 2).
The vibration transmitted by the seat on a seated person in all kinds of vehicles affects mainly the lumbar spine and the connected nervous system.
Human exposure to whole-body vibration
Human exposure to whole-body vibration is a widespread occupational factor that may cause adverse effects on safety and health. The vibration transmitted by the seat on a seated person and/or by the feet on a standing person in all kinds of vehicles and mobile machines affects mainly the lumbar spine and the connected nervous system. Performance and comfort criteria may be related e.g. to interference with activities as reading, writing, drinking, etc. and the incidence of motion sickness. The standards in the field of whole-body vibration exposure (ISO 2631 series) define methods of quantifying the whole-body vibration
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n a tight world economy, there is no place for unreliability. This is true of all fields, including cranes. To keep cranes shipshape, in a constant state of readiness, and properly maintained is no longer desirable it is simply vital. Question : How do you make them safe and reliable ? Answer : By introducing quality crane safety management. And to do so, one key weapon, and particularly effective one International crane standards.
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Main Focus
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Lets look at a shining example of the implementation of crane inspection and condition monitoring standards for 500 cranes in an automotive plant (General Motors/Saginaw Metal Casting Operation, Saginaw, Michigan USA). GMs Powertrain operations engine-block casting facility in Saginaw was first established in the 1920s, and has grown since then to having approximately 140 000 m under roof. They use 500 cranes/hoist in their operations, in 24 different locations within the plant, made by 22 different manufacturers, with capacities ranging from 0,125 to15 tons. The average crane/ hoist is 20 years old. They set out to increase safety, reduce costs and be on world-class level as far as crane safety and maintenance are concerned. So what did they do ? GMs Powertrain operations engineblock casting facility in Saginaw decided to implement ISOs International Standards on crane inspection and condition monitoring ISO 9927:1994, Cranes Inspections Part 1: General, and ISO 12482: 1995, Cranes Condition monitoring Part 1: General, for their crane maintenance. CranePartner Internationals service division in Michigan (CraneCare Inc.) was selected for the implementation and maintenance for 500 cranes/ hoists in the plant. Operations started in 1997 by tailoring individual checklists for every crane/hoist, collecting information about operational data etc. and adapting the CranePartner Crane Maintenance and Condition Monitoring programme (CranePartner System CPS) for the task. And the results ? Development between June 1997 and December 2001 was as follows : Crane defects have declined from average 7,2 / Hoist/Year in 1997 to 0,85/ Hoist/Year in 2001 (see diagram p. 23) Crane Maintenance Costs have declined from average USD 1 274/ hoist/ year, to USD 580/hoist/year (see diagram p. 23) GM/SMCO purchase specifications for cranes are similar to ISO crane standards.
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with tools to evaluate how well they are doing in meeting their customers requirements. In my experience with crane operations in paper mills in North America and Europe, such maintenance practice has reduced maintenance cost from 33% to 64% while reducing failures between 46% and 60% and safety incidents between 33% and 97%. Results of International Standard level maintenance in steel mills is also impressive: maintenance costs reduced by from 28% to 56%, failures reduced by 50% up to 83% and safety incidents by 63% up to 95%. The demanding automotive industry in USA (namely, in General Motors) has seen some radical improvements in crane safety and reduced maintenance costs after focusing their crane management on international crane standards (see box opposite). Annual crane defects have declined by 86% and maintenance costs by 57%.
The marketplace, obviously, is now global: with cranes, the only market that counts is the world market, and competition is fierce: by applying selfagreed International Standards, a lot of the grind is taken out of maintenance work as components and procedures are standard. International Standards lead to higher quality, which, in turn, means higher safety, greater reliability, and enhanced customer satisfaction, giving those that apply them an all-round image of a professional global service provider. To become and to remain a successful service provider means
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paying special attention to developing and maintaining services which follow global requirements: this gives the assurance that you are on the right track, at present and for the future. 4000 3500 3000 2500 2000 1500 1000 1500 1000 1997 1998 1999 2000 2001
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Our standards take account of the aims of preventive industrial safety, increase the performance of man-system interaction and improve the cost-effectiveness of the complete system.
which mandating is planned are followed under European direction. In the meantime, there are a large number of projects in ergonomic standardization which have been handled in that way and therefore meet the various requirements. Below, I describe three areas of ergonomic standardization that go to show where the emphasis lies at present.
lacking to date in ergonomic standardization. It is consequently still the case that ergonomic requirements are described in many ways and to some extent in slightly differing terms. Work is therefore in progress on a guiding and integrating framework. The basic standard ISO 6385, Ergonomic principles in the design of work systems, pursues the aim not just of stipulating the principles of ergonomics in relation to the design of work systems but also of describing a framework concept in the best sense of a base standard, on which other standards on specific topics can be based. At the European level, it is necessary to underpin the requirements of the Machinery Directive on ergonomic design with (mandatory) standards. General principles of ergonomics in relation to the safety of machines are described in the EN 614, Safety of machinery Ergonomic design principles. In common with EN 13861, Safety of machinery Guidance for the application of ergonomic standards in the design of machinery, which can be understood as a guide to the consideration of ergonomic aspects in product standards, knowledge of the design and use of machines and experience gained from incidents, accidents and injuries is brought together here. Combination
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in demand such as usability, accessibility and multimedia and mobile devices are obviously also taken into account. In addition, it supports practical implementation of the European VDU (Visual Display Unit) Directive. safety and health of employees but also performance attainment in enterprises. Not least because of the consideration of mental workload in European legislation, the need for many enterprises and employees for detailed consultation on the topic of mental workloads has steadily increased in recent years. The honour of having created a suitable basis of understanding on this topic goes to the ISO 10075 series, Ergonomic principles related to mental workload. Problems of understanding still exist if mental workloads are misunderstood as individual shortcomings on the part of the person concerned and are not recognized as shortcomings in working conditions in the enterprise. Alongside precise definitions of the terms mental workload , mental stress and their potential negative consequences (Part 1), the standard series does not just offer assistance in measuring and assessing incorrect mental workloads (Part 3), it also offers tips in the second part on optimizing working conditions.
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irefighting personnel are putting their lives on the line ; any work done by TC 94/SC 14 to ensure that what they wear and the equipment they use is better suited to the task will benefit firefighter safety around the world. That is our goal, and the recent meeting of the subcommittee 14 in Adelaide, Australia, served to show how internationally our groups work is burning a trail ahead and progressing knowledge and safety methods to this end. Previous annual meetings of TC 94/SC 14 were held in London, Berlin and Winnipeg. The 2001 meeting in London occurred after 9/11: it responded to the obvious need of firefighters for appropriate PPE (personal protective equipment). This need has never been
so evident as today, after the bombings in Oklahoma City (April 1995), 9-11, the Bali nightclub, Madrid train, and other events where firefighters have to cope with very dangerous situations. The working groups were crafted according to the risk that firefighters face. Each working group is working towards developing a single standard for PPE that, when used, will protect the firefighter against the risk. Subcommittee SC 14 is made up of five working groups : WG 1, General requirements WG 2, Firefighting structural WG 3, Wildland firefighting WG 4, Hazardous materials incidents WG 5, Non-fire rescue incidents
The standards writers needed to see the personal protective equipment in action to fully understand the end use by the people wearing the ensemble.
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Main Focus
The ISO/TC 94/SC 14, Firefighters personal protective equipment, conference was held in May-June 2004, in Adelaide, Australia, and attended by 44 committee members and 20 observers during the week.
A lot of the protection for firefighters comes in the form of technological advances in materials that the PPE is made from, but we cannot rely on this alone. Firefighter PPE must be aligned to training and safe work practices in order for it to fully protect the wearer.
Convenors of the Working Groups met for a pre-conference. A complete day was set aside for a workshop with practical demonstrations for WG 5, Rescue (or or Non-fire) personal protective equipment.
personal protective equipment is based on assessments of hazard and risk. The aim was also to lay the foundations for a forum of discussion amongst rescuers on procedures, techniques, etc. to support the hazard and risk analysis on which the ISO standards will be based. This was run as an observation exercise for standard writers, test houses and manufacturers. WG 5 is responsible for rescue, and the workshop gave this group greater insight into personal protective equipment (PPE) currently worn by Emergency Services in South Australia. They looked at : Helmets Boots Gloves Clothing Eye protection Hearing protection Communications, and Other Safety Features
The acceptance of International Standards as an alternative to local standards is an important step forward.
Firefighters, test houses and manufacturers from around the world are committed to standards development and, in this case, firefighter personal protective equipment. The development of International Standards and their acceptance as an alternative to local standards is an important step forward. TC 94/SC14 is fostering the compilation of the work of technical experts and end-users from a diverse range of countries and climates that will ultimately apply the standard to their own needs but with the same protection level afforded to all.
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are aimed at protection against exposure to worst possible fire scenarios, i.e. flashover conditions or ensembles for wildland conditions. The rest of the time is occupied by the various other disciplines of rescue. From this, fire services have used combinations of firefighting clothing levels to accomplish rescue. This is far from an ideal situation, and indeed should be considered as inappropriate PPE. More seriously, this can mean that for 90 % or more of the work of firefighters, they are wearing PPE that could add to the risk of heat stress. This makes the work of WG 5 under Alec Feldman one of the biggest challenges of TC 94. The workshop at the Adelaide conference assisted in the education of standards writers to the facts of the situation. Fire services tend to be steeped in history when it comes to changing work practices : and, after the completion of this ISO standard, ISO/CD 11613, it will now be a huge effort to educate fire services around the world to duly implement it.
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Main Focus
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years, and the resulting annual social and economic costs are of the order of magnitude of 120 million USD. Other industrialized countries are faced with similar problems.
n daily life, acoustics is usually associated with positive sounds like music and speech communication. Unfortunately, however, acoustics also has a grave negative side which becomes obvious when sound turns into noise. The main objective of ISO/ TC 43, Acoustics, and its subcommittee 1, Noise, is to deal with this negative side, and to contribute towards a reduction of unwanted effects of sound. It is said that some 20 % of the total population in Europe is exposed to noise levels in their living environment that exceed the acceptable limits set by the scientific and medical community, leading to manifold physical and psychological irritations for the people concerned. Such effects are, however, difficult to quantify. More solid data exist for noise-induced hearing damages at workplaces, however. In Germany, for instance, hearing impairment has been at the top of all occupational impairments for many
We have developed guidance on the design of low-noise machinery and equipment and the design of low-noise workplaces.
Measurement standards: The standardization of well-established and reproducible methods for noise measurements is the main field of activity of TC 43/SC 1. Such standards are closely related to noise limits prescribed by national or regional leg-
islators, and form the basis for decisions on whether criteria are met or on whether noise reduction measures have to be initiated by manufacturers or customers for machinery. Considering the diversity of machinery in use (from small handheld devices to big industrial plants), of given acoustic environments for measurements (from in situ to laboratory conditions), and the intended use of data (from characterization and labelling of machinery to evaluation of noise exposure at workplaces), it is obvious that no one single procedure is going to be suitable in all situations. Instead, TC 43/SC 1 offers families of framework standards for different applications (e.g. the ISO 3740 family for sound power measurements, the ISO 9614 series for sound intensity and the ISO 11200 family for sound pressure at work stations). Guidance is given on the selection of the most appropriate standard in a given situation. To meet the needs of customers who sometimes complain about the complexity of noise measurements and their costs, SC 1 offers, wherever possible, a selection of procedures ranging from precision methods providing most accurate results to simple survey methods. In order to get reliable results, machinery specific data, like operat-
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We offer help on how to measure the hearing function and how to calibrate audiometric equipment to achieve comparable results.
TC 43/SC1 has therefore developed several standards on the design of low-noise machinery and equipment (ISO 11688 series), the design of lownoise workplaces (ISO 11690 series) as well as on performance measurements on sound insulating enclosures (ISO 11546 series), removable screens (ISO 11821) and cabins (ISO 11957). Industrial customers, noise consultants, safety inspectors and testing laboratories appreciate this assistance. Personal sound protecting devices: If none of the general noise reduction means described above manage to exclude the risk of impairing the hearing of the workers, the ultimate solution is the use of personal hearing protectors. The market offers a variety of products. However, the selection of the right model in a given noise situation is not an easy task. SC 1 has devel-
oped a number of measurement standards suitable for providing comparable hearing protector performance data (ISO 4869 series). Moreover, guidance is given on how to adapt frequencydependent attenuation data of hearing protectors in a simple way to the noise spectrum in a given situation.
Industrial customers, noise consultants, safety inspectors and testing laboratories appreciate the assistance of ISO standards.
A big challenge at present to the continuous process of updating existing standards and their adaptation to new technologies is the proper treatment of measurement uncertainty. Sufficient knowledge to apply in full the ISO Guide to the Expression of Uncertainty in Measurement (GUM) is not always available yet, but it stands to reason in ISO/TC 43 that measurement results from different sources cannot be meaningfully compared without reliable uncertainty data, and reasonable decisions on the fulfilment of any criteria cannot be taken without knowledge of the uncertainty in measurement either.
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Main Focus
The primary elements of the ISO 9001:2000 QMS model are depicted in Figure 1. The detailed requirements that underlie the primary elements are provided in the ISO 9001: 2000 standard. In the model above, it is clear that the role of data specifically measurement and analysis is central to the continual improvement cycle of the business that holds customer satisfaction as its ultimate objective. The role of data is similarly recognized in other well-known QMS models, notably those associated with quality awards established in various parts of the world to promote organizational improvement. Most well-known in the USA. is the Malcolm Baldrige Award, which recognizes business excellence. While the criteria for this award have evolved over the years, the effective use of data has remained a specific and central requirement. More familiar to organizations in Europe is the EFQM Excellence Model
that underlies the European Quality Award. This model identifies its criteria under the broad headings of enablers and results , and these are guided by fundamental concepts of excellence . In this case, the role of data is embedded in the guidance provided for award criteria ( management by facts ). Another internationally respected quality award is The Deming Application Prize in Japan, which recognizes distinctive performance improvement through the application of TQM (Total Quality Management) . This award not only endorses a management system based on facts , but strongly reinforces the role of data through explicit reference to the use of statistical techniques to maintain and improve business performance.
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Six-Sigma
In many organizations the use of statistical techniques is left to the individual initiative of employees and managers. In recent years, we have seen the emergence of a formal initiative broadly termed Six-Sigma to enable a more focused deployment of statistical techniques.
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Statistical techniques can help describe, analyze and model variability, even with limited data. They can thereby help improve the quality of products and processes over the total life-cycle from design and development, to production and service. Some commonly encountered applications of statistical techniques include : Assessing or assuring the quality of incoming material ; Control of processes in manufacturing and service sectors ; Optimizing complex processes to achieve desired outcomes ; Assessing or predicting reliability of products ; Characterizing delivery or response times in service industry.
Such applications play a vital role in virtually every sector of industry and commerce. While the focus here is on assessing and improving quality, it is worth noting that statistical techniques are also potentially useful in other contexts for example in environmental management to help establish, achieve and verify performance targets and goals.
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Six-Sigma originated as a statistical concept that calls for a high level of process capability, so that the resulting output has a very low level of defects (in the parts per million range). Six-Sigma has since evolved into a broad initiative for driving business improvement. It is characterized by a high level of executive commitment and support for selected projects, which in turn are aligned to business priorities. It also typically involves a significant level of training in the use of selected techniques statistical and otherwise to ensure successful results. In some corporations Six-Sigma has served not only to achieve high levels of performance, but has also been a vehicle for developing skills and capabilities in the organization itself.
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tions in Europe, Asia-Pacific and the Americas, represents a major breakthrough in worldwide harmonization of crash test dummies.
WorldSID was developed by hundreds of engineers and scientists from over 45 organizations in Europe, Asia-Pacific and the Americas.
Effective vehicle occupant protection design is very dependent upon the ability of vehicle engineers to use crash dummies to predict possible human injuries. The WorldSIDs biofidelity, a measure of how well the dummy simulates the forces and motions of a human, is the best of any side impact crash dummy to date and far exceeds the performances of the others. ISO/TR 9790, Lateral impact response requirements to assess the biofidelity of the dummy, specifies procedures for evaluating side impact dummy biofidelity performance using
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ent adult male sized side impact dummy designs in use and at least four more have been developed. One, used by the US Department of Transportation, has served as the crash dummy to be used in the existing US side impact crash regulation (FMVSS 214). Others were developed in Europe and are being used or are being considered for use in crash tests under European Regulations. The WorldSID was developed to allow a single test device to be used for side impact testing in any regulation around the world. Such a worldwide-harmonized dummy could not have been developed without the international cooperation exhibited within the Task Group. To ensure that the WorldSID is available to the worldwide vehicle research community, the design details have been documented in ISO/ WD 15830, Design and performance specifications for a 50 th percentile male side impact dummy (WorldSID) Part 1 : Definitions, symbol and rationale, Part 2 : Mechanical subsystems, Part 3 : Electronical subsystems and Part 4 : Users manual, which was recently approved by ISO/TC 22/SC 12/ WG 5, and is currently being reviewed and balloted at the Committee Draft level by ISO/TC 22/SC 12. This documentation, which consists of nearly 500 pages plus 400 fabrication drawings and CAD files, includes all of the design details, material specifications, and performance standards required for the fabrication of the WorldSID.
an optional in-dummy data acquisition system capable of recording up to 224 data channels, which can lead to a better understanding of the loads applied to car occupants during side impacts.
The excellent biofidelity of the WorldSID design is due to the use of new technologies and materials.
The technical performance of the WorldSID design has been thoroughly tested and verified by extensive testing under a variety of conditions. The original prototype dummy underwent nearly two years of biofidelity, vehicle, and component testing. Based on the prototype test results, a pre-production design was developed which resulted in the modification of nearly every part of the dummy in order to improve biofidelity, durability, usability, or other aspects of the dummy. Beginning in early 2003, 11 pre-production dummies were fabricated and delivered to each of the three world regions. The subsequent worldwide testing of the pre-production dummies resulted in a few final modifications, which were incorporated into the final production design. The production design is complete and the production dummy is currently available for purchase and use. In total, testing has included more than 1 000 whole dummy biofidelity, vehicle, and component tests. This testing was conducted in 16 different test labs and agencies in at least 10 different countries, including testing by governmental agencies in Canada, Japan, Australia, the USA, and various organizations as part of a framework research programme of the European Commission. The future use of WorldSID in worldwide regulation is now being
reviewed. During its November 2003 meeting, United Nations Working Party WP.29 agreed that development of the WorldSID should be encouraged, and further agreed that EU member states will make proposals to incorporate the WorldSID in ECE Regulation 95 once the WorldSID is shown to be ready for use, in the expectation that this could be done before the end of the 36-month transitional period specified for ES2 in the proposed amendment. This action ensures that the door remains open for the WorldSID to be considered for adoption as a replacement in UN-ECE Regulations for EuroSID-1, which is scheduled to be phased out in 2007 in keeping with earlier GRSP (Global Road Safety Partnership) decisions. Another and separate discussion involves continued reporting to WP.29/ GSRP, as related to future potential use of WorldSID in any potential future Global Technical Regulation for side impact protection.
The team behind WorldSID with their offspring : (from left to right) Jerry Wang, Member of Design Team, Senior Projects Manager, First Technology Safety Systems, USA ; Ken Wiley, Principal Engineer, Programme Manager, Dynamic Research Inc., USA ; Suzanne Tylko, Vehicle Safety Engineer, Transport, Canada, Secretary of Americas region, Canada ; John Zellner, Technical Director, Programme Manager Dynamic Research Inc., USA ; Risa Scherer, Chair of the Americas Advisory Group, Anthropomorphic Test Device Technical Specialist, Ford Motor Co., USA ; Edmund Hartmann, Chair of the WorldSID European Advisory Group, Vehicle Development Passive Safety Testing, BMW Group, Germany ; Akihiko Akiyama, Assistant chief Engineer, Honda R and D, Japan ; Klaus Bortenschlager, Managing Director, PDB, Germany ; Craig Morgan, Vice-Chair, Denton Inc., USA, Member of Design Team.
ISO Focus July-August 2004
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By Ted Humphreys, convenor of ISO/IEC JTC 1/SC 27, IT Security techniques /WG 1, Requirements, security services and guidelines
SO/IEC 17799, Information technology Code of practice for information security management, is the best practice standard for information security management. It provides a broad framework for addressing the day-to-day operational issues a business needs to deal with to protect its information from a wide range of threats and risks. This best practice offers organizations the basis for ensuring business continuity, minimizing business damage and maximizing business investments and opportunities by deploying information security best practice.
new governance systems of their own in order to secure a fair and effective competition. As the rapid dissemination of Internet gained not only the convenience in communication but also the potential risks of illegal accesses to the critical information, the significance of information security is reaffirmed. In order for the NTT groups to prove to the society that they are credible in terms of information security, they chose to implement information security management system with the concept of ISO/IEC 17799. The statement continues : Below are some of the cases that have implemented this system : NTT Communications provider for long distance and international telephone services, Internet services, and solution services (management consulting service and system integration service) has been certified, with ISMS (Information Security Management Systems) at the solution service department with 4 000 employees. This case is one of the largest cases in the world. The other departments are being certified subsequently. NTT Docomo Groups, mobile telecommunication service providers, are individually certified with ISMS in each regional office, including NTT Docomo Kansai. The primary service of NTT Data is System Integration (SI). Its R&D department for ISMS was firstly certified and continues to expand the certification as SIer to sector departments including the Public Sector Service Division. All the NTT groups that obtained such certification by implementing the ISO/IEC 17799 concept reaffirm that it is not a one-time only counter-measure but that it is crucial to maintain those management processes.
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ing development) demonstrates our commitment to protecting information in our possession, and establishes a qualification that all IT&T companies should strive to achieve. Increased privacy controls by governments in the countries where PCCW operates is an important issue. As legislation regulating how information is secured and protected becomes increasingly complex around the world, PCCW must be positioned well to respond effectively and adoption of ISO/IEC 17799 and BS 7799-2 enables the company to do exactly that.
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Internet services, business continuity, and compliance with legislation. The risks addressed by the best practice specified in ISO/IEC 17799 apply to most sectors of business ; this standard thus provides a common language for information security risk management. Also the flexible design of the standard enables it to be used by any organizations of any size. The telecommunications sector is a prime example of a major user of information security to protect and manage a range of networks and network services. ISO/IEC 17799 provides a framework for protecting information systems, communications and services deployed by this sector. All organizations, both commercial and governmental, rely in some way or other on network services to carry out their business. This dependability means that security of these services becomes a key aspect hence the take-up of the standard by many network operators around the world that clearly confirms its importance to the sector. This is additionally borne out by the active collaboration between ISO/IEC and ITU-T on the future development of this standard. Says Dale Johnstone, Principal Consultant Risk Management, PCCW, a leading network operator in Hong Kong. Security of information as it is moved between computers and networks has become a high priority
Australian business and government departments commonly use ISO/IEC 17799 to guide in the implementation of best practice information security controls.
in the business world and is crucially important to PCCW in protecting its own, and customers, information assets. Applying ISO/IEC 17799 and attaining certification to the British standard BS 7799-2 (Part 2 of ISO/IEC 17799, at present undergo-
Grant Geyer, Vice-President, Global Managed Security Services, Symantec Corporation, USA, comments : Outsourcing critical infrastructure, especially security, is not a decision easily made by corporations. There is a need for providers to not only deliver extremely high value and quality, but more importantly, an imperative to ensure our clients trust how were running the business. Using ISO/IEC 17799 has enabled Symantec to provide our managed service customers with the assurances they need about our ability to secure their information. Our customers can see that
ISO Focus July-August 2004
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lobalization has rapidly created a pressing need for a system that protects the international consumer in an effective way. To create global regulations as such, however, is a virtually insurmountable challenge. Therefore a softer approach, using the toolbox of instruments that exists at present to their best effect and in the correct doses already represents notable progress in the right direction. It was precisely the mix of these tools that was at the heart of the debates at the workshop Regulation, Co-regulation and self-regulation who is at risk ? Legislation and standardization partners in consumer protection held in Prague, Czech Republic, on 17 May, in conjunction with the COPOLCO (ISO Committee on consumer policy) plenary. Attended by 100 delegates from 29 countries, the workshop provided a good occasion to look at the subtle inter-relations and interaction between regulations and
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The beauty and hospitality of a renovated city of Prague, with its refound confidence in the future, proved the ideal setting for a reflection on consumer issues of particular import and relevance to economies in transition as well as to developing countries.
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standards, and how and where they can help each other in a common cause of protecting the consumer. For, as Ms. Caroline Warne, Chair of COPOLCO said, opening the workshop : There is great concern abroad about the effect on consumers of the shift towards a less regulated environment.
results of entirely voluntary application without effective enforcement are discouraging. For the Czech Republic, that had just integrated the European Union, the question of new approaches to consumer protection was of immediate relevance, as the country adjusted itself to the new situation. As explained by Mr. Libor Dupal, Director of the Czech Consumer Association, the present European consumer policy covers a broad spectrum of areas, with measures of a regulatory nature as well as tools for voluntary use (technical standards and self-regulation instruments).
really at ease in cross-border shopping and, at the heart of everything was the issue of trust but that was only one reason, among other more practical and down-to-earth causes. The follow-up of complaints handling, taking a company in another country to court, in a foreign language with different laws was more than most Europeans felt capable of undertaking with ease, said Dr. Lothar Maier, President of DIN Consumer Council. Shopping outside a consumers country was still the exception: 86 % of Europeans had not shopped across borders in the last year, yet a comparison of prices between countries highlighted big advantages. A bottle of mineral water that could vary in price between the different national outlets by 44 %; but between countries of the Union, that difference soared to 300 %. The European Union is trying to use the tool of standardization to contribute to change the behaviour of consumers in general and in cross-border shopping in particular. But, asked Lothar Maier, is regulation, and what sort of regulation, also necessary to protect the consumer ? Self-regulation is an option but always on the condition of effective enforcement, he said. Co-regulation could be a precious contribution to fair commercial practices, but only on the condition of the establishment of an effective enforcement mechanism. The
The voice of the consumer is critical to achieving ISOs goals, said Oliver Smoot, ISO President. In ISOs mission statement, we make reference to global relevance ; this includes relevance to consumers, and looking for globally acceptable solutions.
Mr. Dupal claimed that one of the most significant tools for the implementation of the European policy should be an effective application of the alternative dispute resolution systems (ADR), including the operation of the European Network for Extra Judicial Settlement of consumer disputes. ADR he defined as amicable, out-of-court juridical dispute resolution, used in most countries on a voluntary basis, and dependent on self-regulatory mechanisms and principles . We have analysed the situation in the Czech Republic and the EU, and are trying to develop new structures for the application of this mechanism. Mr. Dupal stressed how
ISO Focus July-August 2004
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Ms. Anna Fielder, Director of the Office for Developed and Transition Economies, Consumer International, studied the notions of regulation, self-regulation and coregulation, specifically in the context of the transition economies. While some 12 different definitions of selfregulation existed, she retained three broad categories which were voluntary (where business regulates itself) and delegated self-regulation where the state delegates to a professional body and provides it with a licensing system. Finally there was co-regulation, a hybrid system where the state sets the framework, then industry chooses to join in or not. Historically the consumer movement has been wary of the effectiveness of self-regulation, considering it as a helpful adjunct to state-led regulation rather than an answer in itself. This was because the necessary corollaries of effective regulation followup oversight, enforcement and redress have generally been lacking in self-regulatory systems. In developed economies, consumer organizations themselves play an important function in monitoring or forcing the market to deliver examples range from car crash safety tests that exceed international standards to setting up various codes and schemes for effective service delivery. The situation was different in transition economies : in the area of product standards, for instance, they have changed from a prior situation of strongly regulated pre-market entry product certification to one of presumption of conformity , in order for the new members to align with the EU system, and for the developing economies to conform to the principles laid out in the WTO Technical Barriers to Trade.
Though consumers have been sceptical about the use of selfregulation essentially for the no teeth reasons, we are coming to think that hybrid or co-regulation is the form most likely to deliver for consumers , she said. We are also seeking to encourage ISO to look at codes for effective stakeholder representation .
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consumer felt totally reassured. Was it possible, asked Mr. Steven Cole, Senior Vice-President, Council of Better Business Bureaus, USA, to count on the self-discipline of the trades-people to ensure the Internet themselves, since there was no enforcement ? Was self-regulation an effective tool ? The response varied, he said ; systems such as the trustmark concept of shopping on the internet with recognized and approved traders, had has considerable success in the USA ; trustmark programmes were a three-legged stool, requiring high standards, accessible dispute resolution and a trustmark. Not all the problems had been solved, however, he said, such as the issue of funding of systems, keeping them independent and trusted. However, argued Steven Cole, the trustmark concept and global trustmark alliance are timely and useful, despite some improvements and issues to resolve, namely a heightened focus on dispute resolution implementation, a need to rethink forms of self-regulation and the possible role of international standard-setting from organizations such as ISO. The Internet and e-commerce companies are global, whence a need for consistency, flexibility and high standards. Breakout groups then tackled themes of particular concern. Talking about consumer participation, attendees noted the greater reliance being placed on standards at both national and international level, but remarked how it was growing even more difficult to find and fund consumer representatives, and looked at alternative funding models. The added credibility, and
thus value, given to standards developed with consumer input needed to be constantly voiced. Participants suggested that the development of a set of criteria for participation, with further benchmarking against such criteria, and inclusion in the new ISO Business Plans of a template with a clear funding mechanism for consumer representation could be a way forward. Environmental issues were very special case, and the second breakout group recognized their importance but stressed the need for political will to address environmental concerns, that were particularly difficult to implement for developing countries due to the costs of certification. There was a need for a mechanism to make environmental standards more effective, and to carry out a survey to study how they were being implemented. This concerned in particular the ISO 14020 series of standards that were not being used sufficiently. E-commerce, that theoretically could open the world to consumers, still suffered from the handicap of the difficulty of access for developing countries, as well as an overdose of information, with its accompanying unreliability and the insecurity involved in the transaction. The OECD Guidelines on e-commerce was an excellent start, and some good national standards exist, but the group felt that an ISO standard on e-commerce would gain wider acceptance.
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ver since people first realized that digital technologies could be used to store and transmit video signals with greater fidelity, the problem of the amount of bits required to do so became apparent. The analogue television signals still in common use today have a bandwidth of about 5 MHz. Converted into bits, this generates 216 Mbit/s (million bits per second) some 20 times more than the bitrate of a good ADSL modem ! Ask smart people to solve a well-formulated problem and you are
been developed that would further compress video. In 2001, a Call for Evidence was issued asking the industry to bring evidence that video could be further compressed compared to MPEG-4. The evidence confirmed the validity of the request, and the decision to develop a new part (part 10) of the MPEG-4 standard called Advanced Video Coding (AVC) was taken, this time in collaboration with ITU-T (as had been the case for MPEG-2). ISO/IEC 14496-15:2004, Information technology Coding of audio-visual objects Part 15 : Advanced Video Coding (AVC), was approved as FDIS in July 2003.
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pression performance of AVC is twice that of MPEG-2 and MPEG-4 part 2 (the original MPEG-4 standard). This is an impressive result and there is a lot of excitment in the industry at the possibilities opened up by this new standard. AVC can be used in at least two new ways : to replace older standards for the same type of application or to use the new standard for new applications. One of the possibilities of the former is to use AVC as the video compression of the new generation DVD that is being discussed in the appropriate fora. Another is to use AVC to provide improved picture quality on such constrained-bandwidth applications as video on mobile devices. When a new technology replaces an old one in widely deployed applications and devices there is always some resistance because of the need to cater for the transition between the old and the new. This is not, however, the case for new applications, such as digital video on the Internet, for which there have been little more than trials. AVC can be the video compression technology of choice along with another successful MPEG technology for audio compression, Advanced Audio Coding (AAC) for what is likely to become the marriage between networks and media. Is this the end of the story for video compression ? Most likely not. In December 2003, MPEG issued a Call for Proposals for video compression technologies with scalable features, and in March 2004 received a large number of responses. MPEG is now busy working on a new video compression standard that is expected to see the light toward the end of 2006. Get ready for more compression with more features !
SO is to develop an International Standard for social responsibility. The objective is to produce a guidance document, written in plain language which is understandable and usable by non-specialists and not intended for use in certification. The decision was taken at a senior ISO management meeting on 24-25 June 2004 in Stockholm, following an international conference in the Swedish capital earlier the same week on 2122 June. The conference provided a platform for stakeholders to give their views on whether ISO should proceed with work addressing the social responsibility (SR) of organizations and, if so, what form it should take. Based on the consistent and supportive feedback from the conference, ISO concluded that a further feasibility study was unnecessary and that SR work should be undertaken immediately . In taking its decision, ISO acknowledges that social responsibility involves a number of subjects and issues that are qualitatively different from the subjects and issues that have traditionally been dealt with by ISO. Since developing an SR standard will bring new and more varied categories of stakeholders into the
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ISO system, ISO recognizes that the work will need to be carried out in an innovative manner , but insists that this remains consistent with ISOs fundamental principles , including openness and transparency in the way it works. ISO Secretary-General Alan Bryden commented : ISOs decision is based on a thorough analysis of trends and initiatives relating to social responsibility and the active involvement of all interested groups of stakeholders. The consensus achieved on the way forward for an ISO contribution illustrates the broadening of the scope of our work and the recognition that today, ISO not only provides a growing portfolio of technical standards, but may also supply solutions and guidance on social and environmental issues in the global economy. This new venture is obviously of great interest to stakeholder groups such as consumers, NGOs, labour and regulators whose participation and input ISO both needs and values. To develop the SR standard, ISO will set up a new working group answering directly to ISOs Technical Management Board (TMB) that oversees the activities of the organizations 186 standards-developing technical subcommittees. As a first step, it has formed
ISO Focus July-August 2004
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Crown Princess Victoria of Sweden, who officially opened the ISO conference on social responsibility in Stockholm, is presented with a bouquet by Swedish Standards Institute (SIS) Chair Hkan Murby.
Lars Flink, Managing Director, Swedish Standards Institute (SIS), hosts to the conference.
a task force to propose the terms of reference and operating processes for the working group in time for consideration at the TMB meeting in September 2004. Even before that date, the national standards institutes that comprise ISOs worldwide membership are being asked to submit by 15 August 2004 their candidates for a twinned leadership and secretariat to the SR working group, linking developed and developing countries. The experts to the working group will be appointed by the ISO members from all stakeholder categories. Related international and broadly based regional organizations will also be able to appoint experts.
The ISO SR conference, which was hosted by the Swedish Standards Institute (SIS), drew 355 participants from 66 countries, including 33 developing countries, representing the principal stakeholder groups : business, government, labour, consumers, international and nongovernmental organizations. The major focus for discussion at the conference was provided by the work of the advisory group (AG) on social responsibility which ISO had set up in early 2003 to help it decide on eventual involvement in SR. The group had developed an extensive report including an overview of SR initiatives worldwide identifying issues that should be taken into account by ISO. It had concluded that ISO should go ahead with work on SR on condition that a set of key recommendations are met. On the day after the conference, ISO met the AG to discuss the conference feedback and review the report and recommendations. At its own meeting on 24-25 June, ISO basically accepted the AGs recommendations and addresses them in its resolution 35/2004 to launch ISO work on SR that takes fully into account the elements identified by the AG in its report and by other stakeholders at the conference.
Daniel Gagnier, Chair Advisory Group on Social Responsibility, and Senior Vice-President, External and Corporate Affairs, Alcan Inc.
The full resolution can be consulted on the SR conference Web site created by ISO, along with the presentations made at the event, conference photos and the AGs report and recommendations. For the future, ISO will consider developing a Web site as a means of disseminating good practice in the field of social responsibility. Considering that the AG has successfully completed its mission, ISO has now disbanded the group, thanking it and its Chair, Daniel Gagnier, Senior Vice-President, External and Corporate Affairs, Alcan Inc., for their achievements. ISO Deputy Secretary-General Kevin McKinley commented : The extent to which the issues raised by the different stakeholder groups at the Stockholm conference mirrored those identified in the AGs report confirms the value of the work it has carried out for ISO over an 18-month period. Now it is up to ISO to address these issues and face the challenge of developing practical guidelines that benefit all the stakeholders in social responsibility.
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Coming up
Developments and Initiatives
Standards of practice in dentistry. In the last decade, ISO/TC 106, Dentistrys work has increased substantially, with new work items demanding both new standards and the revision of existing specifications, mainly due to the flood of new products and clinical techniques. Three main trends are responsible : firstly, public appreciation of the importance of good teeth to a youthful and aesthetic appearance ;
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Main Focus
Food technologies
The ISO Focus dossier on food technologies brings together the essence of what is happening in standardization in the varied and heterogeneous aspects of the food industry. In each country, the purveyance to its population of food in sufficient quantity, of suitable quality and with inherent safety is a basic political requirement of that country, and thus the production, the possible export, and the necessary import of food represent a prime focus of interest universally. International standardization in the agriculture and food areas started in 1947, and today ISO today has some 640 standards under its belt in the field. ISO/TC 34, Food products, serves as a platform for developing ISO International Standards, and harmonizing the relations with those of other international organizations such as the CODEX Alimentarius Commission and the International Dairy Federation. The most frequent demand to ISO/TC 34 and its subcommittees is to develop International Standards related to analysis and test methods, and approximately 65 % of standards cover such methods. Most product-orientated subcommittees of TC 34 have developed one or more standards for sampling of their products. Another important area : ISOs vocabulary standards are comprehensively used in world trade and are accepted by other international organizations.
Chemicalization of agriculture and the food industry has significantly increased the yields and food production. However, with it has come a widespread fear of chemicals, and the demand is rising for more effective agricultural technologies, that maintain the nutritive value of the raw materials, and that preserve the environment. Food safety has become a universal and absolute demand. In view of this, the trend of work is changing with respect to transgenic materials, new molecular biological methods, markers, techniques and technologies. Changes are expected due to the need to describe novel qualitative and quantitive methods for the detection of Genetically Modified materials, and to follow them in food, in human organisms and in the environment. TC 34s work, that covers all the traditional fields (cereals, tea and coffee, milk and milk products, meat and poultry, fruits and vegetables, edible fats and oils, etc.), now tackles new and specific challenges in regard to genetically modified organisms (GMOs) and traceability in the food chain. Good Manufacturing Practice has become a must for the industry and consumers : ISO is finalizing ISO 22000, Food safety management systems Requirements throughout the food chain. And in the light of the accidents such as dioxin spills and the BSE (Bovine Spongiform Encephalopathy or Mad Cow Disease ) affair, the need for International Standards for methods of analysis for feed are growing.
secondly, the increasing desire for cosmetic or aesthetic dentistry which involves minimal size fillings and toothcoloured filling materials such as polymer-ceramic composites and ceramics. Thirdly, the exponential increase in the use of titanium implants embedded in the jaws as a foundation for the replacement of a missing tooth or teeth.
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All gas analysing equipment needs calibration, and these standards have a big impact on a wide range of applications where accurate knowledge of gas mixture composition is required. This can be for demonstration of compliance with regulations, for trade purposes, for industrial purposes, or for environmental purposes.
ISO Focus July-August 2004
ISO 1 4004
Coming this Winter (or Summer), the revised ISO 14001* and ISO 14004*. The global EMS standards. www. .org
* Already available as FDIS (Final Draft International Standards)