Nichepro Technologies Private Limited Performance Appraisal Form To be filled-in by the employee: Employee Name Employee ID Date of joining

Grade Designation Department Reporting Supervisor / Manager Appraisal Review Period Gokul E Mirashi NC508 7th Feb 2012 Associate- Research and Implementation Business Analysis Shankar Ramaswamy

Key Result Areas

Targets Sl. No Parameters

(to be filled by the immediate Supervisor) (to be filled by the immediate Supervisor)

Actuals Performance (c)

(to be filled by the Employee)

As per SLA (a)

Weightage (b)

Weightage (d) d=(c/a)*b

(to be filled by Supervisor)

1 2

Deliverables (Timely delivery, quality) Customer Centric (Escalations, defect escapes, Engagement) Team Work (Knowledge sharing, collaboration, communication, etc.) Standards and Process (Follow/recommend best practices, process improvements, etc.) Behavioral related (Additional contributions, trainings, etc.) Total

40% 20%

3 20% 4

10% 3

10% 3

100% Rating Scale

Total

Overall Weightage (Derived from the KRA table) 95-100% 80-95% 70-80% 60-70% <60%

Ratings 5 (Outstanding) 4 (Exceeds expectations) 3 (Meets expectations) 2 (Partially meets expectations) 1 (Does not meet expectations)

Overall rating: List the Measurable Contributions/Client Appreciation (If any) Specific to the project: SL No 1 Project Name Measurable Contributions or Improvements
Contributions: 1. Entire project handled by me with guidance from Sunil Bajpai 2.BRS, SRS, solving development team issues, Training and issues Improvements: 1.Understanding the project key areas, how to prepare the documents related to the projects Contributions: 1. Part of the ERP and CRM task performed by me 2.SRS documents Improvements: 1. Problem solving skills Contributions: 1.Basic Research on Cancer Mobile applications to develop our own app for the US under privilege women 2. Defined Basic functionalities by preparing Business Requirement Specifications (BRS) and Software Requirement Specifications (SRS) 3. Prepared Software Requirement Specifications 4. Defined User Interface and flow for the app Improvements: 1.Knowledge to prepare mobile application documents 2.Improved skills towards technical terms Contribution: 1.Defined the features and functionalities 2.Comparison Matrix of POS features 3.POS backend screen Design 4.Creation of reports Improvements: 1.Basic level of understanding 2.Retail and restaurant POS Contribution: 1.Scheduing the training agenda 2.Providing training on SFA and CRM 3.Track attendance of the employees Improvements: 1.Team Handling 2.Preparation for training

Sales Force Automation (Complete application) 2 ERP CRM functionality documents 3

Research and UI of Cancer Care Mobile Application

4 Research and UI of Point of Sale

5 Demo on SFA and CRM to sales team

6 Preparation of client Broachers, PPTs and MOMs

Contribution: 1.Preparation of client broachers 2.Preparation of PPT 3.Preparation of MOM Improvements: 1.Gathering the client attention 2.Way of preparing broachers

GOALS / OBJECTIVES / SPECIAL PROJECTS ASSIGNED DURING THE REVIEW PERIOD Employee Rating Reporting manager Rating

Goal/Objective/Special Project

Results Achieved 1. Worked overall application from the start point to end point 2. Interacting with development team to achieve the set goal of the SFA project 3. The product developed for complete customer oriented 4. Successfully completed by gathering overall knowledge for this particular application 1.I worked some modules on ERP and CRM 2. Learned in and out of the CRM application 3. Prepared Software Requirement Specifications document 1.Research on different POS applications which are providing number of functions to satisfy the customers 2. Prepared comparison matrix to POS function 3. Worked on POS user Interface (Back End) screen design and functionalities 1.Research on Cancer Mobile applications to develop our own app for the US under privilege women 2. Defined Basic functionalities by preparing Business Requirement Specifications (BRS) 3. Prepared Software Requirement Specifications 4. Defined User Interface and flow for the app 1.Handled training on SFA and CRM ERP and POS 2.Assigned 2 products to handle training a)SFA, b)CRM

Sales Force Automation (Complete application)

ERP CRM functionality documents

Point of Sale UI and report design

Research and UI of Cancer Care Mobile Application

Training on SFA and CRM to sales team

1. Responsibility: Have you implemented any measures to improve quality of service?

Emp Rating PM Rating

Employees Comments: 1. As Business Analyst I have started looking for case diagrams so that it can improve the flexibility and productivity of development team and better understanding of the entire applications. 2. Set of steps to be define when the project in hand (Business Requirement Specification, Confirmation with Management, Software Requirement Specification, Confirmation with Management, start developing functions, define issues and rectify, and testing) 3.Daily follow up meetings (Issues will be solved) Immediate Supervisors Comments: 4

2. Responsibility: What measures did you take to reduce the delays?

Emp Rating

PM Rating

Employees Comments: 1. Clear understanding of the product or service; consult experience people rather than wasting the time. 2.Come up with issues, doubts and suggestions 3.Work with team Immediate Supervisors Comments:

3. Responsibility: What were the defect levels in the project?

Emp Rating PM Rating

Employees Comments: 1.Lack of Internal Communication 2.Team work with dedicated resources 3.Better understanding of particular project/ training before start Immediate Supervisors Comments:

4. Responsibility: Did you get any feedback on Customer Satisfaction? If not, what is your opinion about the perceived level of Customer Satisfaction in this project?
Emp Rating PM Rating

Employees Comments: 1. Sales department is very happy to use this application but delay in designing the application is not ready. 2. Appreciation from Development team about the way of preparation and functionalities involved Immediate Supervisors Comments:

5. Responsibility: What are the new skills you developed in this project? Did this project improve your technical skill levels?
Emp Rating PM Rating

Employees Comments: 1.Frankly speaking this is my first job and SFA was my Software product that I dont know anything related to software and technical terminologies but as the project started I referred so many concepts and came up with applications which are I worked on. 2.Used paint, Gliffy, Excel word and smart draw as my stuffs 3.I learned so many tools to use my work purpose Immediate Supervisors Comments:

6. Responsibility: Were there any customer complaints/escalations against you or your team during the project?
Emp Rating PM Rating

Employees Comments: Nil Immediate Supervisors Comments:

7. Responsibility: Do you think any processes were followed in project life cycle? Please provide any suggestions about improving the processes or implementation in future projects.
Emp Rating PM Rating

Employees Comments: 1.Related training 2.Set procedures for project handling 3.My personal point of view there are some tools which are good to our team and alfresco is good one that we sharing the internal project documents Immediate Supervisors Comments:

8. Responsibility: Were there any customer complaints/escalations against you or your team during the project? How did you overcome?
Emp Rating PM Rating

Employees Comments: Nil Immediate Supervisors Comments:

9. Responsibility: What are the major issues/bugs found in assessment period and what did you learn from it? And what is the root cause and how did you found out?
Emp Rating PM Rating

Employees Comments: 1. Basic understanding of the project 2.Functionality wise bugs 3.Responsibilies to overcome the issues and lead the project Immediate Supervisors Comments:

10. Responsibility: How much of your contribution to the specific project is documented?
Emp Rating PM Rating

Employees Comments: 1.Entire project is documented 2.Sharing knowledge to team 3.Maintaining personal track sheet

Immediate Supervisors Comments:

Behavioral Indicators 11. Did you receive any feedback / suggestion from your Supervisor on any area of improvement? If `yes, please indicate the action taken by you towards implementing the same.
Emp Rating PM Rating

Employees Comments: Ya I got some of the feedback related to my work 1. Better understanding the task 2.Complete within the time frame (Never I delivered late) 3.Confident what I am doing Immediate Supervisors Comments:

12. Training programs attended during the review period (company sponsored / self- sponsored). Did you implement the learning on your job? If `yes, please share the details.
Emp Rating PM Rating

Employees Comments: Nill Immediate Supervisors Comments:

13. Special contributions to the team / department / organization, if any:

Emp Rating PM Rating

Employees Comments: 1. Suggested to work on Cloud SFA 2.Submitted the SRS to Sudheen personally Immediate Supervisors Comments:

14. Additional qualifications acquired during the review period, if any. How are they relevant / useful to your job?
Emp Rating PM Rating

Employees Comments: Nil Immediate Supervisors Comments:

15. Participation in extra-curricular activities (Cultural / Sports / CSR / Others), if any:

Emp Rating PM Rating

Employees Comments: 1.Inter-organization cricket competition 2.Contributing peace of knowledge to monthly sumskruti 3.Planning to include Quiz competition in our monthly sumskruti with Ravindra 3.Participated Dasara cultural and other activities and won the second prize

Immediate Supervisors Comments:

Final recommendation: ACTION Salary Revision Promotion Designation Change Training & Development Performance Improvement Plan Agreed & signed by: Employee: Gokul E Mirashi Immediate Supervisor: Department Head: HR Business Partner / HR Head: Date: 19th Feb 2013 Date: Date: Date: Recommendations Effective Date

KRA setting for the next review period:

Key Result Areas

Sl. No 1 2 3 4 5

Parameters As per SLA Financial related Customer related Behavioral related Coding standard Defect tracking and correction methods Total

Targets Weightage 20% 20% 20% 20% 20% 100%

Actuals Performance Weightage

Total

For the KRAs set for the next review period, training needs identified by: 1. The Employee: a) b) c)

2. The Supervisor: a) b) c)

Agreed & signed by: Employee: Immediate Supervisor: Department Head: HR Business Partner / HR Head: Date: Date: Date: Date: