Republic of the Philippines

POLYTECHNIC UNIVERSITY OF THE PHILIPPINES

QUEZON CITY CAMPUS Tel no. 428-91-44

On-the-Job Training Portfolio

College of Technology Diploma in Office Management Technology with specialization in Medical Office Practicum II

Anna Mae S. Teodoro TRAINEE

Republic of the Philippines

POLYTECHNIC UNIVERSITY OF THE PHILIPPINES

QUEZON CITY CAMPUS Tel no. 428-91-44

A NARRATIVE REPORT ON THE JOB TRAINING UNDERTAKEN AT Philippine National Police General Hospital

A Report Submitted to the Faculty of COLLEGE OF TECHNOLOGY Polytechnic University of the Philippines Quezon City Campus

In Partial Fulfillment of the Requirements for the Diploma in Office Management Technology Medical Office Practicum

Anna Mae S. Teodoro Name of Student __________________________________ Date Submitted

2x 2 formal Picture (corporate)

POLYTECHNIC UNIVERSITY OF THE PHILIPPINES Vision Clearing the paths while laying new foundations to transform the Polytechnic University of the Philippines into an epistemic community. Mission Reflective of the great emphasis being given by the country's leadership aimed at providing appropriate attention to the alleviation of the plight of the poor, the development of the citizens, and of the national economy to become globally competitive, the University shall commit its academic resources and manpower to achieve its goals through: 1. Provision of undergraduate and graduate education which meet international standards of quality and excellence; 2. Generation and transmission of knowledge in the broad range of disciplines relevant and responsive to the dynamically changing domestic and international environment; 3. Provision of more equitable access to higher education opportunities to deserving and qualified Filipinos; and 4. Optimization, through efficiency and effectiveness, of social, institutional, and individual returns and benefits derived from the utilization of higher education resources. Philosophy As a state university, the Polytechnic University of the Philippines believes that: Education is an instrument for the development of the citizenry and for the enhancement of nation building; Meaningful growth and transformation of the country are best achieved in an atmosphere of brotherhood, peace, freedom, justice and a nationalist-oriented education imbued with the spirit of humanist internationalism. Strategic Objective: 8-Point Agenda: 1. Pursuing Academic Excellence through Disciplinal Integrity. 2. Embedding a Culture of Research 3. Insuring Transparency and Participatoriness in Giving Rewards and Sanctions 4. Modernizing and Upgrading of Physical Facilities, Equipment, Library, and Campus Development 5. Academic Freedom 6. Institutionalizing Civil Society Engagement and Involved Extension Service Program 7. Assuring Transparency in Fiscal Responsibility 8. Assessing Institutional Processes and Reviewing Critically and Rationally the Organization Shared Values God-Fearing Love for Humanity and Democracy Collegiality Integrity and Credibility Transparency and Accountability Passion for Learning Humanist Internationalism

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I. ACKNOWLEDGMENT I would like to thank our beloved supervisor in the Medical Records Section, PCINSP JUNE CHRISTY MANGA for an outstanding effort and performance she had exerted just for us to be knowledgeable of the things inside the office. And to our supervisor in Out Patient Department, PO3 Edison Balaan for the new skills that we get from him during our training. And I also would like to thank the Non Uniformed Personnel that has been a part of our training in PNPGH.

II. INTRODUCTION One of the most requested requirement for an DOMT student is an On Job Training every summer. It will help us gain new knowledge and skills that we can use for future purposes. Since I will start my training in Philippine National Police General Hospital, I am expecting a strict but right treatment and outstanding professionalism. I am pretty excited in doing this training because it challenge me to become a reliable and outstanding student of Polytechnic University Of The Philippines

OJT PORTFOLIO III. COMPANY PROFILE Name of Company: Philippine National Police General Hospital Address : Camp Crame, Quezon City Contact Number: 09433286019 Contact Person: PO1 Kenneth Mar MAngantulao Department/Division/Section: Medical Records Section-Out Patient Department Inclusive Dates of Training: April 22May 29, 2013 Company Vision, Mission, and Values:

Mission To provide an excellent, service-oriented health care system to PNP personnel and their dependents, PNP retirees and authorized civilians through caring and highly competent professionals.

Vision Our vision is to be a CENTER OF EXELLENCE in health care services with the support of government and non-government organizations in the line with PNP integrated transformation program.

OJT PORTFOLIO Pictures of the Company (physical structures)

OJT PORTFOLIO IV. OBSERVATIONS IN THE COMPANY What I have observed at PNPGH is there really are a lot of patient going in and out of the hospital compared to the other hospital I went to. Their routine of giving charts is very simple and easy to understand thats why we got it easily. They also have different wards that is near where the chart are released thats why it is easy to deliver the charts intended to the different ward. The strength and challenges of this company is that they lack of equipments that they need for the records to be organized. They lack rooms for the charts of the patient and as well as the working place. The strength of the company is they keep moving forward despite of the serious challenges they are facing. I think the best practice of this company is they serve with their best and they give everything they have just to serve our country. They adjust for the patients and civilians just to help them with their problem and most of all, they treat every one as equal even if they know that they have ranks. They are working with their feet flat on the ground. Thats the best practice that I have observed My over-all observation in PNPGH is courageous and good service to people. Everyone is with their best attitude and well mannered individuals. That makes the hospital stand out even more. V. PERIODIC REPORTS (daily, weekly, monthly) What we do daily are the following: indexing making ID looking for charts What we do weekly are the following: using the Xerox machine encoding What we do monthly are the following: going to different wards to collect floor census During my whole training in PNPGH, I think the problem/s that I have encountered is lack of equipments that they need for work and arrogant and impatient patients that doesn't know how to wait for their turn. Everyone will be given an equal service but some officials use their power to be the first one checked by the doctor. It is not a good practice they are showing.
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VI. SUMMARY OF ACTIVITIES (Weekly)

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Tasks performed were based on the diary checked and uploaded Date Checked by the adviser:________________________
Month: APRIL Week No. 1 Date: 22 Time In: 8:00 Time Out: 5:00 Hours Spent: 9hours Date: 23 Time In: 8:00 Time Out: 9:00 Hours Spent: 9hours Date: 24 Time In: 8:00 Time Out: 5:00 Hours Spent: 9hours Date: 25 Time In: 8:00 Time Out: 5:00 Hours Spent: 9hours Date: 26 Time In: 8:00 Time Out: 5:00 Hours Spent: 9hours Date: Week No. 2 Date: 29 Time In: 8:00 Time Out: 5:00 Hours Spent: 9hours Date: 30 Time In: 8:00 Time Out: 5:00 Hours Spent: 9hours Date: 2 Time In: 8:00 Time Out: 5:00 Hours Spent: 9hours Date: 3 Time In: 8:00 Time Out: 5:00 Hours Spent: 9hours Date: Time In: Time Out: Hours Spent: Date: The following tasks were performed: (Weekly) Month: MAY Week No. 3 Date: 6 Time In: 8:00 Time Out: 5:00 Hours Spent: 9hours Date: 7 Time In: 8:00 Time Out: At first we observe what is happening to the office and what routine they have. This is what we do during our first day, Observing. 9:00 This week we started to interview the patients and distribute charts to different wards. And we also did what we do during the first two weeks. Hours Spent: 9hours Date: 8 Time In: 8:00 Time Out: 5:00 Hours Spent: 9hours Date: 9 Time In: 8:00 Time Out: 5:00 Hours Spent: 9hours Date: 10 Time In: 8:00 Time Out: 5:00 Hours Spent: 9hours Date: Week No. 4 Date: 13 Time In: 8:00 Time Out: 5:00 Hours Spent: 9hours Date: 14 Time In: 8:00 Time Out: 5:00 Hours Spent: 9hours Date: 15 Time In: 8:00 Time Out: 5:00 Hours Spent: 9hours Date: 16 Time In: 8:00 Time Out: 5:00 Hours Spent: 9hours Date: 17 Time In: 8:00 Time Out: 5:00 Hours Spent: 9hours Date: The following tasks were performed: (Weekly)

This week we start to do the simple things that we have observed during our first week. Like looking for charts, laminating ID, and indexing

Our supervisor told us to focus on indexing because of the but loads of index that is needed to be sort out in their own cabinets. Then making ID and encoding.

Total no. of hours ________Signed by the Supervisor:__________________________Date: _______

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VI. SUMMARY OF ACTIVITIES (Weekly)

OJT PORTFOLIO

Tasks performed were based on the diary checked and uploaded Date Checked by the adviser:________________________
Month: MAY Week No. 5 Date: 20 Time In: 8:00 Time Out: 5:00 Hours Spent: 9hours Date: 21 Time In: 8:00 Time Out: 9:00 Hours Spent: 9hours Date: 22 Time In: 8:00 Time Out: 5:00 Hours Spent: 9hours Date: 23 Time In: 8:00 Time Out: 5:00 Hours Spent: 9hours Date: 24 Time In: 8:00 Time Out: 5:00 Hours Spent: 9hours Date: Week No. 6 Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: 27 8:00 5:00 9hours 28 8:00 9:00 9hours 29 8:00 5:00 9hours 30 8:00 5:00 9hours 31 8:00 5:00 9hours The following tasks were performed: (Weekly) Month: _________________ Week No. 7 Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Week No. 8 Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: The following tasks were performed: (Weekly)

We did almost everything even collecting a lot of floor census from different medical ward.

We are dismissed during the 6th week because of the consideration of our supervisor thats why we didn't reach the last 2 weeks that we should be having.

We returned charts from their folders and interviewed high blood patients that are angry all the times. It is a challenge for us because we need to hold back and not to go down to their level for us not to fight with them. And this is also the time when we reported our case study regarding unlocated charts.

Total no. of hours ________Signed by the Supervisor:__________________________Date: _______

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VI. SUMMARY OF ACTIVITIES (Weekly)

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Tasks performed were based on the diary checked and uploaded Date Checked by the adviser:________________________
Month: _________________ Week No. 1 Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Week No. 2 Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: The following tasks were performed: (Weekly) Month: _________________ Week No. 3 Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Week No. 4 Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: The following tasks were performed: (Weekly)

Total no. of hours ________Signed by the Supervisor:__________________________Date: _______

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VI. SUMMARY OF ACTIVITIES (Weekly)

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Tasks performed were based on the diary checked and uploaded Date Checked by the adviser:________________________
Month: _________________ Week No. 1 Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Week No. 2 Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: The following tasks were performed: (Weekly) Month: _________________ Week No. 3 Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Week No. 4 Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: The following tasks were performed: (Weekly)

Total no. of hours ________Signed by the Supervisor:__________________________Date: _______

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VI. SUMMARY OF ACTIVITIES (Weekly)

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Tasks performed were based on the diary checked and uploaded Date Checked by the adviser:________________________
Month: _________________ Week No. 1 Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Week No. 2 Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: The following tasks were performed: (Weekly) Month: _________________ Week No. 3 Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Week No. 4 Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: The following tasks were performed: (Weekly)

Total no. of hours ________Signed by the Supervisor:__________________________Date: _______

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OJT PORTFOLIO VII. SELF-ASSESSMENT A. Skills and current technology learned/enforced: The thing that I used for the first time during my training is the lamination machine. The first time I used the machine, Im so happy and amazed. And the skills that I have developed in myself is speed because it is needed specially if there are a lot of patient in front of you that is needed to be interviewed. My listening and hand craft speed increased too because I have learned to listen very carefully to what the patient is saying when I am interviewing them and accurately write them down in their charts without errors. And the skills that I have acquired is understanding doctors note because as we all know, doctors hand writing is sometimes unreadable. And I have learned some of the codes of different diseases. B. Equipment, tools, testing apparatus handled (softwares used included) I have used a xerox machine, lamination machine that is used to laminate ID. I used sphygmomanometer once and a stethoscope. I don't encounter new software because the only thing they are using in the computer is the Microsoft office. C. Strong points versus weak points The strong points that I have is making IDs with minimal errors. I can make one in 5 minutes to b exact and looking for the patients chart. It really makes me happy when I do my job correctly. Another strong point I have is smiling in from of the patient even if they are already angry with us. I have a long patient for them which is a good thing that I have. The weak points that I have is being sleepy while doing indexing. Thats all.

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OJT PORTFOLIO VII. SELF-ASSESSMENT D. Best experiences on the job: The best experience in my training is being treated as one of them. I mean, they don't treat us as trainees but an employee. Despite of the wonderful job we are doing, we also made a lot of friends and memories together. They told us to get a civil service so that we could work with them and one thing they are always saying to us is Ayokong makakakita ako sainyo ng may anak na after 1 year ah, mag aral muna kayo dahil ang pagaanak at pagaasawa anjan lang yan hindi yan mawawala. They stand as our parents in the field. And thats the best experience in my training. E. Evidence of Background preparation: Faults committed (its causes and suggestion given by the supervisor) The faults that I committed is sometimes lazy working specially in doing indexing and our supervisor told us that it is normal because it really does make us sleepy, they experienced it too thats why they are telling us not to take it seriously. The other thing I have done is playing during the last 2 hours sometimes. And errors in making ID. Personal relationship (integration with the company, attendance and punctuality, and commitment) Comment from co-worker (at least 3 person) Person 1: ______________________________________________________________ _______________________________________________________________________ _______________________________________________________________________ Signature over printed name: _____________________________________ Person 2: ______________________________________________________________ _______________________________________________________________________ _______________________________________________________________________ Signature over printed name: _____________________________________ Person 3 : ______________________________________________________________ _______________________________________________________________________ _______________________________________________________________________

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OJT PORTFOLIO VIII. APPENDICES (please attached) A. Curriculum Vitae

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ANNA MAE S. TEODORO Diploma in Office Management Technology with Specialization in Medical Office Management Annamae.teodoro@gmail.com

EDUCATIONAL BACKGROUND:
Tertiary: POLYTECHNIC UNIVERSITY OF THE PHILIPPINES Diploma in Office Management Technology with Specialization in Medical Office Management Don Fabian St. Brgy. Commonwealth Quezon City 2011 - Present SAINT FRANCIS XAVIER CATHOLIC SCHOOL Champaca St., Maligaya Park Subd Quezon City 2007 2011 SAINT FRANCIS XAVIER CATHOLIC SCHOOL Champaca St., Maligaya Park Subd Quezon City 2001 - 2007

Secondary:

Primary:

ON THE JOB TRAINING:

PALARIS CARGO HANDLERS INC. ACCOUNTING DEPARTMENT Rm. 407 FEMII Bldg., A. Soriano Ave., Intramuros, Metro Manila April 13, 2012 June 11, 2012 (300 Hours) PHILIPPINE NATIONAL POLICE GENERAL HOSPITAL MEDICAL RECORD SECTION OUT PATIENT DEPARTMENT Camp Crame, Quezon City April 22, 2013 June 14, 2013 (300 Hours)

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SEMINARS ATTENDENDED:
LECTURE PRESENTATION Discussion: Dengue and Leptospirosis Treatment and Prevention October 4, 2012 SOFTWARE FREEDOM DAY 2012 Topics: *Ubuntu Operating System *Web browsing Using Mozilla Firefox *Google Applications *Free Open Source Software in School Today and Programming Softwares September 15, 2012 MICROSOFT SEMINAR Discussion: X box Kinect, Windows 8 Operating System, and Windows Application December 2, 2012 SOFTWARE FREEDOM DAY 2011 Theme: ANIMATION meets FOSS: A Social Impact in Todays WORLD September 17, 2011 CAREER SUCCESS BEGINS NOW Topics: Employees Behaviours August 31, 2011

PERSONAL INFORMATION:
Sex: Female Civil Status: Single Age: 17 years Old Birth date: August 17, 1995 Place of Birth: Quezon City Religion: Catholic Height: 52 HomeAddress: Dahlia St. Camarin Caloocan City

CHARACTER REFERENCE: Rowena T. Linsangan Palaris Cargo Handlers Inc. Accounting Personnel 09228328703 Edison Balaan Philippine National Police General Hospital Police Officer 3 Contact No.
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OJT PORTFOLIO VIII. APPENDICES (please attached) B. OJT Endorsement Letter

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OJT PORTFOLIO VIII. APPENDICES (please attached) C. OJT Training Memorandum

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OJT PORTFOLIO VIII. APPENDICES (please attached) D. Monthly Task Performance Sheet

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OJT PORTFOLIO VIII. APPENDICES (please attached) D. Monthly Task Performance Sheet

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OJT PORTFOLIO VIII. APPENDICES (please attached) D. Monthly Task Performance Sheet

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OJT PORTFOLIO VIII. APPENDICES (please attached) D. Monthly Task Performance Sheet

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OJT PORTFOLIO VIII. APPENDICES (please attached) F. Final Evaluation Sheet

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OJT PORTFOLIO VIII. APPENDICES (please attached) E. Trainees Personal Data

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OJT PORTFOLIO VIII. APPENDICES (please attached) G. Copy Certificate of Completion

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OJT PORTFOLIO VIII. APPENDICES (please attached) J. Facilities, equipment, Tools handled (pictures)

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OJT PORTFOLIO VIII. APPENDICES (please attached) K. OJT photos (minimum size 3R)
Note: photo printed only (printing from CIS not allowed)

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OJT PORTFOLIO VIII. APPENDICES (please attached)

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M. URL of you blog/s Which includes your resume and weekly diaries checked

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