Professional Documents
Culture Documents
Education
Colonel Maxie McFarland, U.S. Army, Retired
Everyone has a culture that shapes how they see in an adversarial relationship.
others, the world, and themselves. Like an iceberg, Culturally literate soldiers understand and appre-
some aspects of culture are visible; others are be- ciate their own beliefs, behaviors, values, and norms
neath the surface. Invisible aspects influence and but they are also aware of how their perspectives
cause visible ones. might affect other cultures’ views. Achieving self-
Ethnography, a qualitative research method an- awareness of our own cultural assumptions enables
thropologists use to describe a culture, attempts to us to use this understanding in relations with others.
fully describe a cultural group’s various aspects and Cultural competency, which is more than just a
norms in an attempt to understand the group. The framework for individual interaction, is necessary for
intent behind military cultural education is to help sol- managing group, organizational, or community cross
diers be more effective in the environments in which or mixed cultural activities and demands a more in-
they must function. They must be culturally literate depth and application-oriented understanding of cul-
and develop cultural expertise in specific areas and ture than cultural literacy requires. Competency is
regions. When balanced with study in potential demonstrated through organizational leadership ca-
areas of application, proficiency in cultural literacy pable of crossing cultural divides within organizations
and competency aids understanding of cultural fac- and establishing cooperative frameworks between
tors in areas of operations. communities and groups from different cultures.
Competency is about building successful teams with
Cultural Literacy and Competency a common vision, effective communications, and
Cultural background is one of the primary sources acceptable processes that benefit from cultural di-
of our self-definition, expression, and relationships versity.
within groups and communities. When we experi- Military leaders are trained to make decisions rap-
ence a new cultural environment, we are likely to idly with little time available for discussion, debate,
experience conflict between our own cultural pre- or consideration of dissenting views. Events involv-
dispositions and the values, beliefs, and opinions of ing potential destruction or violence demand one-
the host culture.”2 Cultures often experience alter- minute managers or leaders, but doing so entails rap-
ations in cultural identity, which might create signifi- idly obtaining key facts and essential information,
cant insecurity in both interacting cultures, calling into internal processing, and then choosing and imple-
question identity, and in values, which might result menting an appropriate course of action (COA).
Encouraging participation of a variety of people and teaching origins of stereotypes and prejudices
in all activities is difficult against this backdrop. also help.
However, encouraging participation is a key value Diversity might entail changing how things are
in the framework of cultural competency. Recog- done to acknowledge differences in individuals,
nizing differences as diversity rather than as inap- groups, and communities. One must develop skills
propriate responses is a challenge in tactical and op- for cross-cultural communication and understand that
erational environments. Cultural competency accepts communication and trust are often more important
and creates an environment that allows each cul- than activity. Institutionalizing cultural interventions
ture to contribute its values, perspectives, and be- for conflicts and confusion caused by the dynamics
haviors in constructive ways to enrich the outcome. of difference might also be necessary.
Cultural literacy is about understanding your indi- With the increase in coalition and multinational
vidual cultural patterns and knowing your own cul- cooperative military efforts, cultural competence is
tural norms. Understanding how your culture affects a critical leadership requirement. Stability and sup-
someone else’s culture can profoundly affect any port operations demand adept leaders who can work
COA’s chances for success. Military leaders have with community, international, and private organiza-
an additional challenge; they must understand and tions whose members come from widely divergent
appreciate their own military culture, their nation’s cultural backgrounds. The Army’s description of the
culture, and the operational area’s culture. objective force describes the need for conventional
To effectively manage the dynamics of differ- forces with Special Forces qualities, including being
ences, leaders must learn effective strategies for culturally competent.
solving conflict among diverse peoples and organi- The Army has many programs designed to build
zations. They must also understand how historic dis- cultural competency, including multinational and part-
trust affects current interactions, realizing that one nership training exercise programs; liaison officers,
might misjudge others’ actions based on learned ex- foreign students integrated into leader education and
pectations. training programs; and officer exchange programs,
Integrating information and skills to interact effec- to name a few. These programs are useful, but un-
tively in various cross-cultural situations into staff fortunately, they are mostly crafted around educat-
development and education systems helps institution- ing the foreign student about U.S. cultural norms and
alize cultural knowledge. Incorporating cultural operations rather than the inverse. Perhaps liaison
knowledge into the mainstream of the organization officers could be charged with instructional duties
Sense of self and space Informal, handshake Formal hugs, bows, handshakes
Dress and appearance “Dress for success” ideal; wide range Dress seen as a sign of position,
in accepted dress wealth, and prestige; religious rules
Food and eating habits Eating as a necessity, fast food Dining as a social experience; religious
rules
Time and time consciousness Linear and exact time consciousness; Elastic and relative time conscious-
value on promptness, time equals ness; time spent on enjoyment of
money relationships
Relationships, family, friends Focus on nuclear family; responsibility Focus on extended family; loyalty and
for self; value on youth; age seen as responsibility to family; age given
handicap status and respect
Values and norms Individual orientation; independence; Group orientation; conformity; prefer-
preference for direct confrontation of ence for harmony
conflict
Beliefs and attitudes Egalitarian; challenging of authority; Hierarchical; respect for authority
individuals control their destiny; and social order; individuals accept
gender equality their destiny; different roles for men
and women
Mental processes and learning style Linear, logical, sequential problem- Lateral, holistic, simultaneous; accept-
solving focus ing of life’s difficulties
Work habits and practices Emphasis on task; reward based on Emphasis on relationships; rewards
individual achievement; work has based on seniority, relationships; work
intrinsic value is a necessity of life
and exchange programs could bring in more foreign lyze us for fear of not saying the “right thing.” Cul-
instructors and experts into the school system. Would tural awareness puts a premium on listening and
China, India, Egypt, or some African country be in- comprehending the intent behind others’ remarks.
terested in having an instructor on the staff of the Becoming more aware of cultural differences and
U.S. Army Command and General Staff College exploring similarities helps us communicate more ef-
(CGSC) to teach decisionmaking, culture, or man- fectively. Chart 1 shows some aspects of general
agement? cultural normative differences between U.S. culture
A need for cultural literacy and cultural compe- and other cultures.4
tency is clear, but it is also clear the educational pro- With so many diverse cultures and the enormous
cess to achieve both will take some time to estab- amount of study required to become expert on any
lish. The key question is, where do we start? given one, how do we narrow the field to find the
right focus for generating cultural skills in soldiers?
Cultural Differences Certainly specific cultures represent states or groups
Culture, which is learned and shared by members that might be more likely to develop an adversarial
of a group, is presented to children as their social relationship with the United States. Perhaps it would
heritage. Cultural norms are the standard, model, or be best to learn more about states or cultures with
pattern a specific cultural, race, ethnic, religious, or whom we are most likely to form a coalition or par-
social group regards as typical. Cultural norms in- ticipate in a multinational campaign. Unfortunately,
clude thoughts, behaviors, and patterns of commu- history demonstrates the uncertainty of predicting
nication, customs, beliefs, values, and institutions.3 where, when, and with whom soldiers might be re-
As individuals, groups, and societies we can learn quired to operate. Of course, this would not rule out
to collaborate across cultural lines. Awareness of the need to study high-probability cultures. Adopt-
cultural differences does not have to divide or para- ing an approach, at least initially, oriented toward
ideas about how relationship-building and task- alliances, coalitions, and partnerships will most likely
oriented work should go together. Asian and Hispanic be tied to these nations. Key regional powers, whose
cultures tend to attach more value to developing re- activities or issues have the greatest possibility for
lationships at the beginning of a shared project, with creating global consequences, are most likely to be
more emphasis on task completion toward the end, Indonesia, India, Iran, Pakistan, Turkey, Egypt, South
as compared with European-Americans. European- Africa, Brazil, Algeria, and Mexico. In addition, natu-
Americans tend to focus immediately on the task ral resources in the Caspian Basin, off the coast of
at hand, allowing relationships to develop as they east-central Africa and in Venezuela will certainly
work together. increase those regions’ importance. These nations
Decisionmaking styles. The roles individuals might offer a good starting point for a program of
play in decisionmaking vary widely from culture to study of other cultures.
culture. In America, decisions are frequently del- Cultural expertise takes time. Cultural literacy and
egated; that is, an official assigns responsibility for competency skills will enable us to cope with most
a particular matter to a subordinate. In many South- any circumstance of cultural difference. Areas of
ern European and Latin American countries, strong specific expertise deepen those skills and provide
value is placed on holding decisionmaking responsi- context to their application, but programs designed
bilities oneself. When groups of people make deci- to achieve expertise in a given region or culture must
sions, majority rule is a common approach in begin early and be continuous. The officer corps
America. In Japan, consensus is the preferred mode. should begin training while in precommissioning pro-
Attitudes toward personal disclosure. In grams. Prescribed courses in regional studies and
some cultures, it is not appropriate to be frank about some language training would be a great beginning.
emotions, the reasons behind a conflict or a misun- We could certainly look at expanding summer op-
derstanding, or about personal information. Questions portunities for travel and study in specified foreign
that might seem natural to you might seem intrusive countries. A program of this nature currently exists
to others. (What was the conflict about? What was within the foreign military studies office involving
your role in the conflict? What was the sequence West Point cadets. We could expand the program
of events?) to include select Reserve Officer Training Corps
Approaches to knowing. Notable differences (ROTC) students. Branch schools could coordinate
occur among cultural groups when it comes to epis- with local universities for instructors, course mate-
temologies; that is, the ways people come to know rials, and expertise.
things. European cultures tend to consider informa- The Army War College’s (AWC’s) country stud-
tion acquired through cognitive means, such as count- ies program could certainly serve as a model for cul-
ing and measuring, more valid than other ways of tural education at lower levels. Using electronic con-
coming to know things. African cultures prefer af- nectivity between schools and individuals would
fective ways of knowing, including symbolic imag- allow the creation of virtual teams with AWC,
ery and rhythm. Asian cultures tend to emphasize CGSC, or advance course students around a spe-
the validity of knowledge gained through striving to- cific country or regional area. The AWC students
ward transcendence. Recent popular works dem- could serve as study directors, orchestrating and fa-
onstrate that American society is paying more at- cilitating team members’ efforts in other schools.
tention to previously overlooked ways of knowing. Another possibility is to leverage business and in-
Obviously, different approaches to knowing can dustry programs for cultural education, making them
affect how we analyze or find ways to solve a com- available through distributed learning. We should also
munity problem. Some group members might want not forget the expertise available from the Special
to conduct library research to understand a shared Forces. The bottom line is there are many ways
problem better and to identify possible solutions. Oth- available to achieve our goals if we can agree on
ers might prefer to visit places and people who have the focus and end state.
experienced similar challenges and touch, taste, and Three other factors play into cultural differences
listen to what has worked elsewhere. that influence communication: religion, tribal affilia-
tions, and nationalism.
Specific Cultures to Study Religion. Religion, one of the most important as-
In the future, key powers in a regional or global pects of cross-cultural conflict resolution, is a pow-
context will most likely be the United States, the Eu- erful constituent of cultural norms and values, and
ropean Union, China, Japan, and Russia, and future because it addresses the most profound existential
Awareness of Students are largely Students are aware Students possess Students are highly
culture ignorant of specific that culture affects some knowledge of knowledgeable about
value systems that their own and others’ specific beliefs, specific cultural
contribute to how behavior; however, values, and sensibili- beliefs, values, and
they and others understanding ties that contribute to sensibilities that might
behave, OR they specific beliefs and the way they and affect the way they
possess negative, value systems is others behave. and others think or
stereotyped beliefs largely superficial or behave.
about different cultural incomplete.
groups.
Awareness of Students are largely Students possess Students know some Students have sub-
history and its impact unknowledgeable basic knowledge history of mainstream stantial knowledge of
about their own and about history, mostly and nonmainstream history of both main-
others’ histories, focused on main- American cultures stream and nonmain-
cultures, and they stream American and that of other stream American cul-
show no interest in cultures. They are nations; they under- tures and the history
learning more. largely unaware of stand these histories of other nations. They
how history has affect relationships have a sophisticated
shaped relationships today, but their under- understanding of how
among diverse standing is unsophis- these histories have
groups. ticated. affected relationships
among groups.
Perspective taking; Students do not Students require Students realize Students realize
history realize knowledge of substantial assistance history is socially history is socially and
history is socially and to recognize that constructed. With politically constructed,
politically constructed; knowledge of history minimal guidance they and students have
when learning about is socially constructed can take the perspec- sufficient knowledge
history, they do not and to assume the tive of nonmainstream to spontaneously take
independently assume perspective of non- groups when learning the perspective of
the perspective of mainstream groups about historical nonmainstream
nonmainstream when learning history. events. groups when learning
groups. history.
Tolerance Students fail to With few exceptions, With guidance, Students understand
recognize similarities students fail to recog- students are individuals from
between their own nize similarities between cognizant of diverse cultures
culture and that of their own and others’ similarities between share some funda-
others; they judge cultures. Although not their own and others’ mental beliefs; they
differences in negative about differ- cultures. They appreciate and ac-
behavior or lifestyle ences in behavior or appreciate and accept cept diversity and
negatively and do not lifestyle, students only individuals with seek opportunities to
associate with occasionally associate diverse beliefs, learn about and
individuals from with individuals from appearances, and interact with different
different cultures. different cultures. lifestyles. cultures.
issues of human life (freedom and inevitability, fear tural values as they apply to the world’s prominent
and faith, security and insecurity, right and wrong, religions (Christianity, Judaism, Islam, Hinduism, Bud-
sacred and profane), it is deeply implicated in indi- dhism, Taoism, Juche).
vidual and social conceptions of peace. To transform Tribal affiliation. Tribal cultures, prevalent in de-
current conflicts, we must understand the concep- veloping countries, are often the only structure in
tions of peace within diverse religious and cultural ungoverned areas. Tribal cultures differ, but at their
traditions while seeking common ground.8 core, they share a common foundation. They arise
An exploration of religious cultural norms could from a social tradition that often lacks written histo-
take the form of comparisons of foundational cul- ries or philosophies and independent perspectives,
and they espouse ideas and beliefs held unanimously The Army can expand on the educational base
by the entire tribe. Tribal leaders are not accustomed by ensuring tactical and operational training pro-
to external challenge. grams address cultural factors. At the national train-
Regardless of region, tribes also share foundational ing centers, opposing-force role players should be
norms with respect to decisionmaking, knowledge, and skilled in emulating key cultural norms that might af-
disclosure. Studying norms for tribal structures might fect military actions and activities. All leaders should
well prove the only way to understand these cultures be exposed to these factors and receive appropri-
because of the absence of written material. ate feedback on how well they manage differences
Nationalism. Studying nationalism is to study cul- and accomplish tasks. Perhaps the Army should also
tural norms and values as driving factors. Separated consider introducing cultural-awareness training into
from the context of states, nations embody the im- Battle Command Training Programs and combat
portance people place on culture and heritage with- training centers where, with allies and partners, com-
out respect to geography. Nationalistic movements mand and staffs would be combined to foster de-
have common aspects in how they relate to other velopment of cultural competency skills.
cultures and how their behaviors are governed. This Models and simulations in support of training and
area of study would be particularly useful in under- education should begin to include cultural factors as
standing and dealing with transnational organizations, the Army moves to an agent-based construct, which
whether they are legitimate, criminal, or terrorist. will increase the number of variables and compli-
Assessing Educational Progress cate environments so they more closely approximate
Any educational program requires a way to as- reality. This program, which is already being worked
sess its effectiveness. Chart 2, based on established by the Defense Advanced Research Projects
cultural education programs for academia, business, Agency (DARPA) is one we should seek to guide
and government, is a good measure for developing and direct.
cultural literacy. I am not sure how training would In generalized study areas, the Army should edu-
progress across the framework of a soldier’s career, cate soldiers and leaders on foundational cultural
but every soldier would at least be at the basic level norms and values and teach them skills used to un-
after completing initial entry training and, at the ad- derstand and bridge cultural differences, looking at
vanced level, culturally proficient after completing the religious, tribal, and nationalistic factors in represen-
Primary Leadership Development Course. tative and nonrepresentative societies. Over time,
Cultural education is not a new subject or issue. specialized study should enable soldiers to build
Over the years, the Army has introduced internal and expertise in specific regions concerning specific
external programs to address cultural factors within societies.MR
its organization and during long-duration deploy-
NOTES
ments. The programs effectively created an Army 1. Peter J. Katzenstein, ed., The Culture of National Security: Norms and Identity in
value of cultural acceptance as a standard, but only World Politics (New York: Columbia University Press, 1996).
2. Nancy E. Briggs and Glenn R. Harwood, “Furthering Adjustment: An Application
so long as differing values did not compete with of Inoculation Theory in an Intercultural Context,” Eric Reproduction Services, no. ed.
225, 221, 1983.
Army values or standards. These same programs, 3. Lisa Castellanos, “Hispanic/Latina Women: Cultural norms and prevention”;
Project Director, Abriendo Puertas, 1986, Florida Alcohol and Drug Abuse Association,
modified and refocused, could serve as the founda- Tallahassee, on-line at <www,fadaa.org/resource/justfact/hispnorm.html)>, accessed, 9
March 2005.
tion for an expanded cultural education program to 4. The charts are based on those published by Lee Gardenswartz and Anita Rowe
in Managing Diversity (New York: McGraw-Hill, 1998), 164-65.
create better skills for dealing with other cultures 5. Jean Willis, “Understanding Cultural Differences,” American Society of Associa-
tion Executives, Washington, D.C., 1 March 2001.
during conflicts, partnerships, or stability operations 6. A growing perception in many circles is that military cultures are moving toward
establishing an artificial or formal language.
and support operations. Resources associated with 7. Marcelle E. DuPraw and Marya Axner, “Working on Common Cross-Cultural
Communication Challenges,” A More Perfect Union (AMPU) Guide, on-line at
such programs could be the nucleus for a rapid start- <www.wwcd.org/action/ampu/crosscult.html>, accessed 5 November 2004.
8. Abdul Aziz Said and Nathan C. Funk, “The Role of Faith in Cross-Cultural Con-
up and foundation for expansion. flict Resolution,” presentation at the European Parliament for the European Centre for
Common Ground, September 2001, on-line at <http://shss.nova.edu/pcs/journalsPDF/
Cultural education is a growing concern among V9N1.pdf>, 37, accessed 5 November 2004.