Lynn Seeling, CPMSMCPCS

651-621-0758 (cell) LASeeling@gmail.com LinkedIn.com/in/lynnseeling

PROFESSIONAL PROFILE Health Care Operations Professional with extensive track record in medical staff services, improving performance and providing administrative support. Described as a resourceful, diplomatic and discreet leader with high emotional intelligence. Expert multi-tasker, cool-headed and effective under pressure. Passion for mentoring. Policies and procedures recognized as models for other hospitals to emulate. Earned respect of Medical Staff, Board of Directors and colleagues. Medical Staff Management and Credentialing Specialist certifications.
Leadership in: Joint Commission Compliance and Accreditation Medical Staff Relations, Conflict Resolution Credentialing and Core Privileges Bylaws, Rules and Regulations Project Management, Policy Development FPPE & OPPE Continuing Medical Education Coordination and Accreditation Member of Leadership, Ethics, Performance Improvement, Corporate Compliance, Infection Control, Safety, Nursing, Information Management, Value Analysis, CPOE team and all Medical Staff Committees. Primary support to Board of Directors, Executives, Administration and Performance Improvement, Department. Root Cause/Failure Mode and Effect Analysis, Fair Hearing and Appeal processes. Experience in Strategic and Succession Planning, Executive Search, Space and Integration Planning.

PROFESSIONAL EXPERIENCE Doctors Hospital, Dallas, TX, 2010 2013 218-bed Tenet Corporation acute care hospital providing services to White Rock Lake and the Old East Dallas neighborhoods DIRECTOR OF MEDICAL STAFF SYSTEMS Directed operations of Medical Staff department to ensure maximum effectiveness of 650+ health care practitioners in patient care initiatives, compliance with licensure, accreditation, and regulatory obligations for credentialing, clinical quality and safety measures. Guided credentialing, audits and error reduction processes. Served on Bylaws and Compliance Committees, Crimson and CPOE-Implementation teams. Staff of 3 including FPPE/OPPE Coordinator. Reported to the Chief Executive Officer and Administrative Director of Medical Staff Services. Developed and implemented parallel credentialing track for non-LIP allied health practitioners, guided implementation of pre-application screening process. Reduced turnaround-time by 50%. Facilitated rewrite of the Medical Staff Bylaws. Provided interface between Bylaws Committee and corporate legal review of latest regulatory standards and company directives. Rewrote delineation of privileges for 45+ specialties. Constructed foundation for FPPE/OPPE processes; developed mechanisms to implement proctoring, specialty-specific criteria, no/low activity policies. Passed 2013 Joint Commission accreditation survey with no RFIs attributable to Medical Staff standards. Served as Communications Lead on 2-year implementation of the electronic health record and computerized practitioner order entry systems, editing monthly newsletters, translating workflows and instruction guides.

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Lynn Seeling, CPMSM, CPCS

651-621-0758 LASeeling@gmail.com

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Regions Hospital, St. Paul, MN, 2008 2009 400-bed HealthPartners tertiary and teaching hospital providing Level 1 Pediatric Trauma Center and inpatient behavioral health services to East Metropolitan Twin Cities DIRECTOR OF MEDICAL STAFF SYSTEMS Directed operations of Medical Staff department to ensure maximum effectiveness of 1300 health care practitioners in patient care initiatives, compliance with licensure, accreditation, and regulatory obligations for credentialing, clinical quality and safety measures. Served on Compliance, Value Analysis, Joint Commission Accreditation and 5K Lives committees. Budget of $1.5 million, staff of 2. Reported to VP, Medical Staff Affairs. Represented Medical Staff in succession of regulatory, state and federal accreditation surveys with no Type 1 or RFIs attributable to Medical Staff standards. As Co-Chair of Joint Commission Response Team, developed communication tools to alert and educate surgeons to documentation standards for invasive procedures. Demonstrated 90+% compliance across multidisciplinary sites. Facilitated creation and automated production of online practitioner profiles resulting in paperless any-time, real-time data for reviewers, while significantly reducing production costs and staff involvement by 30%. Designed plans for department website to provide customers with self-serve paperless access to resources, promoting maximum use of electronic and virtual applications, reduce expenses, resources and staff time. As member of Surgical Services Value Analysis Team, developed a pro-active process for credentialing surgical innovations, minimizing last minute requests, reducing turn-around time and reducing cancellation due to privileging concerns. Empowered and won respect of dispirited team, resulting in unity around common goals and an environment of initiative and service excellence. St. Louise Regional Hospital, Gilroy, CA, 2003 2008 93-bed Daughters of Charity hospital providing critical access and primary care services to South Silicon Valley DIRECTOR OF MEDICAL STAFF SERVICES Managed department operations, information systems and coordination of all medical staff activities. Coordinated Category 1 continuing medical education (CME) program and compliance with ACGME standards. Served on system-wide credentialing software implementation team; Corporate Compliance, Information Systems and Accreditation Oversight committees. Staff of 2. Reported to Chief Executive Officer. Spearheaded a complete rewrite of the bylaws, rules and regulations which were accepted by Medical Staff and Board of Directors with little comment or conflict, an unheard of accomplishment. Championed system-wide standardization and purchase of web-based credentialing software system, implemented on-line applications and significantly reduced primary source verification process and turn-around-time. Maximized and promoted technology and electronic applications, reducing redundancies and staff time. Revitalized the Emergency Department On-Call panel, enforcing equitable rules, ensuring prompt payment, resulting in full schedules and competition for openings. Re-established the credibility of the Medical Staff Services Office by cultivating an environment of service excellence, placing emphasis on quality and education, and fostering an atmosphere of respect and collegiality among medical staff members.
2013

Lynn Seeling, CPMSM, CPCS

651-621-0758 LASeeling@gmail.com

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Avera-Marshall Medical Center, Marshall, MN, 1988 2003 (formerly known as Weiner Memorial Medical Center) MEDICAL STAFF COORDINATOR, 1997 2003 Created new Medical Staff Service office. Policy and procedures recognized as models for other hospitals to emulate. Primary support to Performance Improvement department. Administrative support to CEO and Board of Directors. Reported to Chief Executive Officer. Became organizations content expert in medical staff. Organization had no Type I deficiencies attributed to Medical Staff Services during tenure. Drove re-engineering of medical staff structure and secured full support of the medical staff. Created and executed comprehensive redesign of medical staff bylaws and credentialing processes providing state-of-the art foundation and structure. Designed and implemented comprehensive core privileges and new (re)appointment processes. Medical Staff and Administrative Positions, 1988 1997

EDUCATION AND CERTIFICATIONS

Certified Provider Credentialing Specialist (CPCS), 2002 Present Certified Professional in Medical Staff Management (CPMSM), 2001 Present BA, Speech, Communications and Theater, Southwest State University, Marshall, MN ` RIGHT BRAIN ATTRIBUTES Ability to synthesize the disparate into heuristic solutions, to create compelling narrative, forge relationships, laugh and play while bringing meaning and purpose to the workplace.

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