Training Need Analysis Form

Name of Employee: Designation: Department: Reporting Manager: Location: Years at Net4:

Section: A
General 1. How long have you been in your present job/Role?

Confirmation of Current Duties 3. 4. Do you have a Job Description for your job? Is your job accurately described in the Job Description? Yes No
(Go to Q 6)

Yes

(Go to Q 13)

No

(Go to Q 5)

5.A

If no, what extra duties do you do that need to be added to your Job Description?

5.B

What duties are no longer part of your job and can be deleted from your Job Description?

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Job Analysis 6. Describe the tasks you regularly perform that are critical to carrying out your job effectively.

7.

Do you require a high degree of technical knowledge for your job? How do you work? Please circle Alone Part of a team

Yes

No

8.

Other (specify below)

9.

If you work as part of a team, do you perform the same of different work to members of your team?

10.

To what extent does your job require you to work closely with other people, such as customers, clients or people in your own organisation? Please circle. Very little Moderately A lot

11.

How much autonomy is there in your job, i.e., to what extent do you decide how to proceed with your work? Please circle. Very little Moderately A lot

12.

How much variety is there in your job, i.e., to what extent do you do different things at work, using several skills and talents? Please circle. Very little Moderately A lot

Training Needs 13. To perform your current job: What training do you still need (either on-the-job or a formal course) to perform your current job competently (eg, Excel, Technical, Communication, Managerial etc)?

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14.

To perform other jobs in the organisation: What other roles in the organisation would you be interested in doing if a vacancy became available (eg, transfer to another section, supervisor position, technical etc)?

15.

To perform other jobs in the organisation: What training or experience would be required (eg, Technical skills, negotiation skills, Occupational Health and Safety Awareness, etc)?

Future Development Needs 16. What are your career aspirations?

17.

What training or development do you need to help make this happen (eg, Certification Courses, formal meeting procedures, training, etc)?

Recognition of Prior Learning 18. What training have you attended within the last one year? (This will help identify if any training sessions have been missed or if any refresher training is required.)

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19.

What training or skills have you acquired outside your current job that may be relevant to the wider organisation?

Action Plan Agreed training and development to be provided over the next 12 months: (Record the details of training courses, on-the-job experiences, external/internal and include the recommended dates the team member can expect these to occur.) S. No. Training Date

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Section: B
Training Need Assessment Form
This document involves self assessment of ones own Performance and Training Need requirements. Please provide a rating to yourself ranging from0 to 5 in the last column, 0 being the least and 5 being the highest rating. Self Assessment You have clear understanding of the Product/Process Knowledge. You have learned the techniques and the skills that is required for the job What are the Factors hindering you from achieving maximum performance level? You are aware of your responsibilities You have been able to achieve the desired results. Your own performance satisfaction level

You are proficient in using the following resources: Email, MS-Exchange (Task, Calender), OCS, CRM (if applicable)

Internet Access for Data Mining, VC booking & usage

How much would you rate yourself on the following skills: Communication Skills

Assertiveness Skills

Presentation Skills

Leadership Skills

Stress Management

Negotiation Skills

Report and Business communication writing

Time Management

Team Management, Interviewing Skills (if applicable) Technical Skills: MS-Office, VoIP, Linux, Windows, Java, .net, Basic Networking, others (please specify)
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Under what condition you would be more productive and effective?

Training needs and resource requirement (if any please specify)

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Current Ratings of performance by Reporting Manager: Expected Ratings of performance by Reporting Manager: Training Planned:

Comments by Supervisor/Reporting Manager:

Area where improvement is required:

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Name & Signature of The Reporting Manager: Designation:

Department:

Location:

Years at Net4:

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