Professional Documents
Culture Documents
Troubleshooting
CHM1323C
www.comlaundry.com
Table of Contents
Safety Information ...................................................................................3 General Safety Precautions....................................................................3 Important Safety Instructions ................................................................4 Locating an Authorized Servicer...........................................................5 Introduction..............................................................................................7 Customer Service...................................................................................7 Nameplate Location...............................................................................7 Model Identification ..............................................................................8 Troubleshooting .......................................................................................9 1. No Hot Fill Analysis (OPL) ........................................................10 2. No Hot Fill Analysis (Coin)........................................................14 3. No Cold Fill Analysis (OPL) ......................................................18 4. No Cold Fill Analysis (Coin) ......................................................22 5. No Supply Fill Analysis (OPL)...................................................26 6. No Supply Fill Analysis (Coin) ..................................................30 7. No Motor Function (FWD or REV)............................................34 8. No Motor Function (SP) .............................................................38 9. Drain Valve Malfunction ............................................................42 10. Overflow Analysis ......................................................................46 11. Contactor Analysis (FWD and REV)..........................................50 12. Contactor Analysis (SP)..............................................................54 13. Coins Ignored When Entered......................................................58 14. Control Has No Display (OPL)...................................................62 15. Control Has No Display (Coin) ..................................................66 16. The Machine Does Not Hold Water ...........................................70 17. Compartment 2 of Supply Dispenser Not Flushing Completely 74 18. The Door Leaks...........................................................................75 19. No Keypad Function ...................................................................76 20. Excessive Vibration and/or Noise During Spin ..........................77 21. The Water Level is Too High or Too Low .................................78 22. Excessive Cycle Time.................................................................79 23. Water Running Continuously with Machine Power Off.............80 24. Door Unlocking Malfunction (OPL)...........................................82 25. Door Unlocking Malfunction (Coin) ..........................................86 26. Pump Drain Analysis ..................................................................90 27. Machine Won't Start (OPL) ........................................................94 28. Machine Won't Start (Coin) ........................................................98 29. Motor Runs Continuously in One Direction .............................102 30. Machine Stops in Mid-Cycle ....................................................103 31. Overload Relay Tripping Repeatedly .......................................104 32. Compartment 2 of Supply Dispenser Not Flushing Completely ................................................................................105 33. Troubleshooting and Cleaning the Coin Drop ..........................106
Copyright 2006, Alliance Laundry Systems LLC All rights reserved. No part of the contents of this book may be reproduced or transmitted in any form or by any means without the expressed written consent of the publisher.
F232203 Copyright, Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT
Notes
F232203
WARNING
Failure to install, maintain and/or operate this product according to the manufacturers instructions may result in conditions which can produce serious injury, death and/or property damage. Do not repair or replace any part of the product or attempt any servicing unless specifically recommended or published in this Service Manual and unless you understand and have the skills to carry out the servicing. Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the product is properly grounded and to reduce the risk of fire, electric shock, serious injury or death.
W006R2
F232203
Safety Information
WARNING
To reduce the risk of electric shock, fire, explosion, serious injury or death: Disconnect electric power to the washer-extractor before servicing. Never start the washer-extractor with any guards/panels removed. Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the washer-extractor is properly grounded.
W460
WARNING
Repairs that are made to your products by unqualified persons can result in hazards due to improper assembly or adjustments subjecting you or the inexperienced person making such repairs to the risk of serious injury, electrical shock or death.
W007
WARNING
If you or an unqualified person perform service on your product, you must assume the responsibility for any personal injury or property damage which may result. The manufacturer will not be responsible for any injury or property damage arising from improper service and/or service procedures.
W008
Always contact your dealer, distributor, service agent or the manufacturer about any problems or conditions you do not understand.
WARNING
To reduce the risk of fire, electric shock, serious injury or death to persons when using your washer, follow these basic precautions:
W023E
1. Read all instructions before using the washerextractor. 2. Refer to the GROUNDING INSTRUCTIONS in the INSTALLATION manual (supplied with your washer-extractor) for the proper grounding of the washer-extractor. 3. Do not wash textiles that have been previously cleaned in, washed in, soaked in or spotted with gasoline, dry-cleaning solvents or other flammable or explosive substances. They give off vapors that could ignite or explode.
4. Do not add gasoline, dry-cleaning solvents or other flammable or explosive substances to the wash water. These substances give off vapors that could ignite or explode. 5. Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using a washer-extractor, turn on all hot water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. The gas is flammable. Do not smoke or use an open flame during this time.
F232203
Safety Information
6. Do not allow children to play on or in a washerextractor. Close supervision of children is necessary when the washer-extractor is used near children. 7. Before the washer-extractor is removed from service or discarded, remove the door to the washing compartment. 8. Do not reach into the washer-extractor if the wash basket is moving. 9. Do not install or store the washer-extractor where it will be exposed to water and/or weather. 10. Do not tamper with the washer-extractors controls. 11. Do not repair or replace any part of the washerextractor or attempt any servicing unless specifically recommended in the usermaintenance instructions or in published userrepair instructions that the user understands and has the skills to carry out. 12. To reduce the risk of an electrical shock or fire, DO NOT use an extension cord or an adapter to connect the washer-extractor to an electrical power source. 13. Use the washer-extractor only for its intended purpose, washing clothes. 14. ALWAYS disconnect the washer-extractor from its electrical supply before attempting any service. 15. Install the washer-extractor according to the INSTALLATION INSTRUCTIONS. All connections for water, drain, electrical power and grounding must comply with local codes and, when required, be made by licensed personnel. 16. To reduce the risk of fire, textiles which have traces of any flammable substances such as vegetable oil, cooking oil, machine oil, flammable chemicals, thinner, etc. or anything containing wax or chemicals such as in mops or cleaning cloths, must not be put into the washerextractor. These flammable substances may cause the fabric to ignite. 17. Do not use fabric softeners or products to eliminate static unless recommended by the manufacturer of the fabric softener or product. 18. Keep the washer-extractor in good condition. Bumping or dropping the washer-extractor can damage its safety features. If this occurs, have the washer-extractor checked by a qualified service person. 19. Replace worn power cords and/or loose plugs.
20. Be sure that water connections have a shut-off valve and that fill hose connections are tight. CLOSE the shut-off valves at the end of each wash day. 21. The loading door MUST BE CLOSED any time the washer-extractor is to fill, tumble or spin. DO NOT by-pass the loading door switch and permit the washer-extractor to operate with the loading door open. 22. Always read and follow the manufacturers instructions on packages of laundry and cleaning aids. Heed all warnings and precautions. To reduce the risk of poisoning or chemical burns, keep them out of the reach of children at all times (preferably in a locked cabinet). 23. Always follow the fabric care instructions supplied by the textile manufacturer. 24. Never operate the washer-extractor with any guards and/or panels removed. 25. DO NOT operate the washer-extractor with missing or broken parts. 26. DO NOT by-pass any safety devices. 27. Failure to install, maintain and/or operate this washer-extractor according to the manufacturer's instructions may result in conditions that can produce bodily injury and/or property damage. NOTE: The WARNING and IMPORTANT SAFETY INSTRUCTIONS appearing in this manual are not meant to cover all possible conditions and situations that may occur. Common sense, caution and care must be exercised when installing, maintaining and operating the washerextractor. Any problems or conditions not understood should be reported to the dealer, distributor, service agent or the manufacturer.
F232203
Notes
F232203
Section 2 Introduction
Customer Service
Alliance Laundry Systems is not responsible for personal injury or property damage resulting from improper service. Review all service information before beginning repairs. If literature or replacement parts are required, contact the source from whom the machine was purchased or contact Alliance Laundry Systems at (920) 748-3950 for the name of the nearest authorized parts distributor. For technical assistance, call the following number: (920) 748-3121
Nameplate Location
When calling or writing about your product, be sure to mention model and serial numbers. Model and serial numbers are located on nameplate(s) as shown.
Model No. Serial No. Voltage Hz Max. Load Elec. Heating Wire LB Amps Phase KG Max. Speed PSI RPM BAR KW Steam Press Required Circuit Breaker Amps.
Product No.
Date Code
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CHM2411P
F232203
Introduction
Model Identification
Information in this manual is applicable to these washer-extractors. HC18PC2 HC18SN2 HC18VC2 HC20SN2 HC20VC2 HC20VX2 HC25PC2 HC25SN2 HC25VC2 HC25VX2 HC27PC2 HC27SN2 HC27VC2 HC30SN2 HC30VC2 HC30VX2 HC35PC2 HC35SN2 HC35VC2 HC40SN2 HC40VC2 HC40VX2 HC50PC2 HC50SN2 HC50VC2 HC50VX2 HC60SN2 HC60VC2 HC60VX2 HC80PC3 HC80SN3 HC80VCV HC80VNV HC80VXV SC125VNV SC18PC3 SC18SN2 SC18SN3 SC18VN2 SC18VNV SC20VN2 SC25SN2 SC25VN2 SC27SN2 SC27VN2 SC27VNV SC30VN2 SC35PC3 SC35SN2 SC35SN3 SC35VN2 SC35VNV SC40VN2 SC40VNV SC50PC3 SC50SN2 SC50SN3 SC50VN2 SC50VNV SC60VN2 SC60VNF SC60VNV SC80SN3 SC80VNV UC125VNV UC18PC2 UC18PC3 UC18PN2 UC18PN3 UC18VN2 UC18VNV UC20PN2 UC20VN2 UC25PC2 UC25PN2 UC25VN2 UC27PC2 UC27PN2 UC27VN2 UC27VNV UC30PN2 UC30VN2 UC35PC2 UC35PC3 UC35PN2 UC35PN3 UC35VN2 UC35VNV UC40PN2 UC40VN2 UC40VNV UC50PC2 UC50PC3 UC50PN2 UC50PN3 UC50VN2 UC50VNV UC60PN2 UC60VN2 UC60VNF UC60VNV UC80PC3 UC80PN3 UC80VNV
F232203
Section 3 Troubleshooting
WARNING
To reduce the risk of electrical shock, fire, explosion, serious injury or death: Disconnect electrical power to the washer-extractor before servicing it. Close the gas shut-off valve to the washer-extractor (when applicable) before servicing it. Never start the washer-extractor with any guards/panels removed. Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the washer-extractor is properly grounded.
W461R1
F232203
Troubleshooting
1A
YES 1A Is the HF light on the output board turned on? NO Test the HF fuse with an ohm meter. Is the HF fuse blown?
YES NO 2A NO Replace the output board. Is there voltage (120 Volts AC) between the HF terminal and the ACN? 3A Replace the output board.
YES
4A
3A Is there voltage (120 Volts AC) between the V1 terminal and the ACN? NO Inspect wire HF TS16 and repair or replace the wire as needed.
5A
YES
Inspect the water inlet valve and hoses. Repair or replace the water inlet valve as needed.
CHM388S
10
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Troubleshooting
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11
Troubleshooting
Troubleshooting
4A
5A 3A
2A
1A
CHM389S 607072(P)
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13
Troubleshooting
1A
YES 1A NO Test the HF fuse with an ohm meter. Is the HF fuse blown?
YES NO 2A NO Replace the output board. Is there voltage (120 Volts AC) between the HF terminal and the ACN? 3A Replace the output board.
YES
4A
3A Is there voltage (120 Volts AC) between the V1 terminal and the ACN? NO
5A
YES
Inspect the water inlet valve and hoses. Repair or replace the water inlet valve as needed.
CHM390S
14
F232203
Troubleshooting
F232203
15
Troubleshooting
Troubleshooting
5A 2A 4A
1A
3A
CHM391S 606909(F)
F232203
17
Troubleshooting
1A
YES 1A Is the CF light on the output board turned on? NO Test the CF fuse with an ohm meter. Is the CF fuse blown?
YES NO 2A NO Replace the output board. Is there voltage (120 Volts AC) between the CF terminal and the ACN? 3A Replace the output board.
YES
4A
3A Is there voltage (120 Volts AC) between the V2 terminal and the ACN? NO Inspect wire CF TS15 and repair or replace the wire as needed.
5A
YES
Inspect the water inlet valve and hoses. Repair or replace the water inlet valve as needed.
CHM392S
18
F232203
Troubleshooting
F232203
19
Troubleshooting
Troubleshooting
5A 4A 3A
1A
2A
CHM393S 607072(P)
F232203
21
Troubleshooting
1A
YES 1A
NO
YES NO 2A NO 3A
Is there voltage (120 Volts AC) between the CF terminal and the ACN?
YES
4A
3A
Is there voltage (120 Volts AC) between the V2 terminal and the ACN?
NO
5A
YES
Inspect the water inlet valve and hoses. Repair or replace the water inlet valve as needed.
CHM394S
22
F232203
Troubleshooting
F232203
23
Troubleshooting
Troubleshooting
2A
4A
1A
5A
3A
CHM395S 606909(F)
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25
Troubleshooting
YES
1A Is there voltage (120 Volts AC) between the supply terminal (i.e., S1, S2 or S3) and the ACN? 2A YES Is there voltage (120 Volts AC) between the output side of the supply fuse (i.e., S1, S2 or S3) and the ACN?
3A YES
2A Is there voltage (120 Volts AC) between the input side of the supply fuse (i.e., S1, S2 or S3) and the ACN? 3A
2A
CHM396S
26
F232203
Troubleshooting
F232203
27
Troubleshooting
Troubleshooting
2A 1A 1A 1A
3A
3A
CHM397S 607072(P)
F232203
29
Troubleshooting
YES
1A Is there voltage (120 Volts AC) between the supply terminal (i.e., S1 or S2) and the ACN? 2A YES Is there voltage (120 Volts AC) between the output side of the supply fuse (i.e., S1 or S2) and the ACN?
3A YES
2A Is there voltage (120 Volts AC) between the input side of the supply fuse (i.e., S1 or S2) and the ACN?
2A
3A
CHM398S
30
F232203
Troubleshooting
F232203
31
Troubleshooting
Troubleshooting
3A
1A
2A
CHM399S 606909(F)
F232203
33
Troubleshooting
2A 1A Is there voltage (120 Volts AC) between wire FWD on the output board and the ACN? Is there voltage (120 Volts AC) between wire REV on the output board and the ACN? 2A NO Is there voltage (120 Volts AC) between the input side of the FWD fuse and the ACN? Is there voltage (120 Volts AC) between the input side of the REV fuse and the ACN? 3A
YES
YES 4A Is there voltage (120 Volts AC) across the coil of the KM3 and the KM4 contactors?
2A 3A Is there voltage (120 Volts AC) between the output side of the FWD fuse and the ACN? Is there voltage (120 Volts AC) between the output side of the REV fuse and the ACN?
YES
NO
NO
34
F232203
Troubleshooting
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35
Troubleshooting
4A
1A
Troubleshooting
4A
2A 1A
3A
CHM401S 607072(P)
F232203
37
Troubleshooting
2A 1A 3A 2A YES Is there voltage (120 Volts AC) between wire SPIN on the output board and the ACN? NO Is there voltage (120 Volts AC) between the input side of the SP fuse and the ACN? NO Replace the output board.
YES 4A Is there voltage (120 Volts AC) across the coil of the KM5 and the KM4 contactors?
2A 3A
YES
Is there voltage (120 Volts AC) between the output side of the SP fuse and the ACN?
NO
38
F232203
Troubleshooting
F232203
39
Troubleshooting
Troubleshooting
4A
2A
1A
3A
CHM403S 607072(P)
F232203
41
Troubleshooting
YES Is the DN light on the output board turned on? NO Test the DN fuse with an ohm meter. Is the DN fuse blown? 2A
YES NO 1A NO Replace the output board. Is there voltage (120 Volts AC) between the DN terminal and the ACN? 3A Replace the output board.
YES 4A 3A Is there voltage (120 Volts AC) between the TS11 terminal and the ACN? NO Inspect wire DN TS11 and repair or replace the wire as needed.
YES
6A
YES
Is there voltage (120 Volts AC) Across the drain valve motor?
NO
Inspect wiring between the drain valve and the output board and repair or replace the wiring as needed.
CHM404S
42
F232203
Troubleshooting
F232203
43
Troubleshooting
Troubleshooting
6A
4A 5A 3A
1A
2A
CHM405S 607072(P)
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45
Troubleshooting
y
Water is running continuously into the machine.
Disconnect power to the machine. Does the machine continue to fill with water?
YES
Repair/replace the water inlet valve that is allowing water to enter the machine when power is disconnected.
NO
NO
YES
1A
Make sure that the water level switch is open. Perform an ohms test across terminals 21 and 24 on the water level switch. Is it opened or closed?
2A 3A YES
YES
Is there voltage from the terminal for the water inlet valve that is allowing water to fill the machine (i.e., CF, HF, S1, S2 and S3) and the ACN?
Perform an ohms test across terminals 31 and 34 on the water level switch. Is it opened or closed?
NO
NO YES
Examine the water level switch and the air trap hose. Repair or replace either as needed. Does the machine continue to fill with water?
Examine the water inlet valve wiring. Repair/replace the wiring as needed.
CHM406S
46
F232203
Troubleshooting
F232203
47
Troubleshooting
Troubleshooting
3A
2A
2A
2A
2A
2A
1A
1A
CHM407S 607072(P)
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49
Troubleshooting
1A Is there voltage (120 Volts AC) between the FWD wire and the ACN? Is there voltage (120 Volts AC) between the REV wire and the ACN?
Examine the wiring to terminal strip 27. Repair and/or replace the wiring as needed. Replace the KM3 and/or the KM4 contactor(s) as needed. NO YES
YES
Manually operate the KM3 and/or the KM4 contactor(s). Does the motor function?
2A NO Inspect the motor wiring and repair or replace it as needed. Inspect the motor and replace it as needed. Disconnect power to the machine. YES Using an ohm meter, is there continuity between the coils on the KM3 contactor and the coils on the KM4 contactor?
NO
50
F232203
Troubleshooting
F232203
51
Troubleshooting
3A
2A
1A
Troubleshooting
3A
2A
1A 1A
CHM409S 607072(P)
F232203
53
Troubleshooting
1A
YES
2A NO Inspect the motor wiring and repair or replace it as needed. Inspect the motor and replace it as needed. Disconnect power to the machine. Using an ohm meter, is there continuity between the coils on the KM5 contactor?
YES
NO
54
F232203
Troubleshooting
F232203
55
Troubleshooting
3A
Troubleshooting
3A 2A
1A 1A
CHM411S 607072(P)
F232203
57
Troubleshooting
Run the coin meter diagnostic test outlined in the programming manual supplied with the machine.
1A Examine the coin meter's wiring connections on the J3 plug that is located on the computer board. Are the connections secure?
NO
Secure the coin meter wiring connections. Run the coin meter test procedure to test the coin meter's operation.
YES
2A Examine the computer board's wiring connections on the 3-pin connector located on the coin meter. Are the connections secure?
NO
Secure the computer board's wiring connections. Run the coin meter test procedure to test the coin meter's operation.
YES
3A NO Replace the optic sensor. Is the optic sensor's wiring damaged? Examine the coin meter's optic sensor wiring. YES Replace the coin meter.
CHM412S
58
F232203
Troubleshooting
F232203
59
Troubleshooting
3A 1A
2A
Troubleshooting
2A
CHM413S 606909(F)
F232203
61
Troubleshooting
Replace the FU7 fuse. YES 2A Test the FU7 fuse with an ohm meter. Is the FU7 fuse blown? Is there voltage (120 Volts AC) between pins 1 and 4 of the J9 plug?
1A
YES
NO
NO
NO
Is there voltage (200-240 Volts AC) at input power connections L1 and L2?
4A
YES
5A Test the FU1 and FU2 fuses with an ohm meter. Is the FU1 and/or the FU2 fuse blown?
YES
NO
6A Test the FU3 or the FU5 fuse and the FU4 or the FU6 fuse with an ohm meter. Are any of the fuses blown? Is there voltage (120 Volts AC) from terminal 18 to terminal 27?
7A
YES
8A
YES YES Replace the FU3 or the FU5 fuse and/or the FU4 or the FU6 fuse . Inspect the J9 plug wiring connections.
CHM414S
62
F232203
Troubleshooting
F232203
63
Troubleshooting
7A
7A
1A
6A 3A 5A 8A
Troubleshooting
2A
1A
CHM415S 607072(P)
F232203
65
Troubleshooting
1A Is there voltage (120 Volts AC) between pins 1 and 4 of the J9 plug?
NO
YES
2A
Test the 1/8 Amp fuse on the fuse board with an ohm meter. Is the 1/8 Amp fuse blown?
NO
NO
Is there voltage (200-240 Volts AC) between input power connections L1 and the ACN?
4A
YES
5A
Test the F1 and F2 fuses with an ohm meter. Is the F1 and/or the F2 fuse blown?
YES
NO
6A
CHM416S
66
F232203
Troubleshooting
F232203
67
Troubleshooting
2A
Troubleshooting
1A 3A
4A
CHM417S 606909(F)
F232203
69
Troubleshooting
NO
2A
YES
Is there foreign material inside of the drain valve that is preventing it from closing?
YES
NO
CHM418S
70
F232203
Troubleshooting
F232203
71
Troubleshooting
Troubleshooting
2A
1A
CHM419S 607072(P)
F232203
73
Troubleshooting
Compartment 2 of the supply dispenser is not flushing completely. Cut a 3/4-inch by 1/2 inch notch out of the bottom of the water deflector in compartment 2 of the supply dispenser. . Refer to the Dispenser Illustration NOTE: If the water pressure is corrected to factory specifications, the notch must be plugged to avoid splashing. As an alternative, install a hose clamp onto one of the hoses connecting to the top of the vacuum breaker and tighten the hose clamp slightly. Refer to the Vacuum Breaker Illustration. NOTE: If the water pressure is corrected to factory specifications, the hose clamp must be removed. CHM433S
Is there low water pressure (i.e., less than 30 psi) to the supply dispenser?
Yes
Dispenser Illustration
Notch
CHM366S
74
F232203
Troubleshooting
Is the door leaking between the door and the door gasket?
Yes
Add or remove shims behind the door hinge and/or the door lock to reduce or increase the pressure that is applied to the door gasket when the door is closed.
No
Is the door leaking between the door glass and the door gasket?
Yes
Remove the door gasket. Inspect it for damage and remove all foreign matter from it. Do not clean the door gasket with oil or with petroleum-based products. Replace the door gasket if needed.
CHM434S
F232203
75
Troubleshooting
Yes
Press each of the keypad's keys. Does a beep tone sound as each key is pressed?
No No
Inspect the ribbon cable from the keypad to the computer board. Is the ribbon cable connected to the computer board? Is the ribbon cable damaged?
Yes
76
F232203
Troubleshooting
Always make sure that full loads are used. Never wash partial loads. Yes Do not mix various laundry items together in the same wash (e.g., do not wash towels and sheets together). Avoid using laundry bags.
No
Make sure that the washer-extractor is anchored to a flat, level surface with the proper depth of concrete. Has the machine been installed improperly? No Tighten all anchor bolts and nuts. Make sure that they are of the correct size and grade. Make sure that the washer-extractor is grouted properly. Refer the installation manual that was supplied with the machine for exact installation specifications. Yes
Check the bearings' noise factor. Do the bearings require replacement? Yes Lift up on the basket at the front of the tub. Check for any up and down play that would indicate bearing wear. Replace the bearings as needed.
CHM431S
F232203
77
Troubleshooting
No
Yes
Adjust the water level switch to raise or lower the machine's water level. After adjusting the water level, is the machine's water level still too high or too low?
Yes
CHM436S
78
F232203
Troubleshooting
Are any of the cycles' fill times excessively long? Yes NOTE: All fill times should not exceed 4-5 minutes. Any fill times should easily complete during this time.
No
Are any of the drain times excessively long? NOTE: Any drain time should not exceed 30-40 seconds.
Yes
Check all internal and external plumbing entering and exiting the machine.
CHM432S
F232203
79
Troubleshooting
Using the Water Running Continuously schematic, follow the hose from compartment 1 of the supply dispenser back through the vacuum breaker and the Y-connector to the hot water valve at V9 and the cold water valve at V10. To determine which of the valves is leaking, turn off the water supply to each of the valves, one valve at a time. When the water supply is removed from the leaking valve, the water running into compartment 1 of the supply dispenser will stop. For example, if water is running into compartment 1 of the supply dispenser continuously, when the water supply is removed from the hot water valve, the water continues to run into compartment 1. However, when the water supply is removed from the cold water valve, the water running into compartment 1 stops. Therefore, the cold water valve is the leaking valve.
Using the Water Running Continuously schematic, follow the hose from compartment 2 of the supply dispenser back through the vacuum breaker to the cold water valve at V4.
Using the Water Running Continuously schematic, follow the hose from compartment 3 of the supply dispenser back through the vacuum breaker to the cold water valve at V5.
To determine which of the valves is leaking, turn off the water supply to each of the valves, one valve at a time. When the water supply is removed from the leaking valve, the water running into the bottom of the washer-extractor will stop. For example, when the water supply is removed from the hot water valve at V1, the water continues to run into the bottom of the washer-extractor. However, when the water supply is removed from the cold water valve at V2, the water running into the bottom of the washerextractor stops. Therefore, the cold water valve at V2 is the leaking valve.
Install a valve repair kit onto the cold water valve or replace the valve. Refer to the Parts manual for your washer-extractor for valve and valve repair kit part numbers.
Install a valve repair kit onto the hot water valve or replace the valve. Refer to the Parts manual for your washer-extractor for valve and valve repair kit part numbers.
Once the leaking valve(s) has been determined, install a valve repair kit onto the leaking valve or replace the leaking valve. Refer to the Parts manual for your washer-extractor for valve and valve repair kit part numbers.
Once the leaking valve(s) has been determined, install a valve repair kit onto the leaking valve port or replace the entire leaking valve. Refer to the Parts manual for your washer-extractor for valve and valve repair kit part numbers.
CHM263S
80
F232203
Troubleshooting
Y CONNECTOR
VACUUM BREAKER
SUPPLY DISPENSER
CHM264S 0635860(G)
F232203
81
Troubleshooting
1A Is there voltage (120 Volts AC) between the DU terminal and the ACN? 2A YES NO 6A Is there voltage (120 Volts AC) between terminal 5 and the ACN? 2A YES YES Is there voltage (120 Volts AC) between the ACN and the ACH? 4A NO Inspect the KA1 door safety relay coil. Test the on/off switch. NO Test the DU fuse with an ohm meter and replace it as needed.
3A
5A
7A Is there voltage (120 Volts AC) at the KM5 extract speed contactor? Is there voltage (120 Volts AC) at the input side of the door unlock switch?
8A Is there voltage (120 Volts AC) at the output side of the door unlock switch?
8A
YES
YES
YES
NO
NO
NO
Test the door unlock switch with an ohm meter and replace it as needed.
11A Test the door solenoid with an ohm meter. Is there continuity?
10A Is there DC voltage at outputs + and - on the door bridge rectifier? Is there voltage (120 Volts AC) at the input side of the door bridge rectifier?
9A
YES
YES
YES
Test the door locking arm to make sure that it is moving freely. Adjust it as needed.
NO
NO
NO
Press the door unlock switch. If there is not voltage on the output side of the door bridge rectifier when the door unlock switch is pressed, replace the door bridge rectifier.
CHM420S
82
F232203
Troubleshooting
F232203
83
Troubleshooting
Troubleshooting
11A
10A 9A
7A 8A
2A
1A 3A
6A
5A
4A
CHM421S 607072(P)
F232203
85
Troubleshooting
No
Yes Refer to the installation manual supplied with the machine for instructions on leveling the machine.
Yes
No
CHM442S
86
F232203
Troubleshooting
F232203
87
Troubleshooting
Troubleshooting
2A 2A 2A
3A 5A 4A 6A
7A 1A
CHM423S 606909(F)
F232203
89
Troubleshooting
YES
1A Is there voltage (120 Volts AC) between the output side of the DN terminal and the ACN? NO Replace the DN fuse.
YES
2A Is there voltage (120 Volts AC) across the coil of the KM2 relay? NO
YES
3A Is there voltage (120 Volts AC) across the drain pump motor? NO Inspect the wiring to the drain pump motor and repair/replace it as needed.
YES
Inspect the mechanical operation of the drain pump and replace it as needed.
CHM428S
90
F232203
Troubleshooting
F232203
91
Troubleshooting
2A
Troubleshooting
2A 3A
1A
1A
CHM429S 607072(P)
F232203
93
Troubleshooting
Yes
2A Test the contol circuit fuses with an ohm meter. Are any of the fuses blown? Replace the Yes control circuit fuse(s) as needed. Does the door handle switch lever completely depress the switch? No Adjust the door handle switch lever.
Yes
No
No
3A Is there voltage (120 Volts AC) between ACH and ACN on the fuse board? No Replace the fuse board.
4A Test the FU3, FU4, FU5 and FU6 fuses with an ohm meter. Are any of the fuses blown? Yes Replace the FU3, FU4, FU5 and FU6 fuses as needed.
Yes
CHM437S
Copyright, Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT F232203
94
Troubleshooting
F232203
95
Troubleshooting
1A
4A 2A
5A
Troubleshooting
3A
CHM425S 607072(P)
F232203
97
Troubleshooting
Yes
2A Test the contol circuit fuses with an ohm meter. Are any of the fuses blown? Replace the Yes control circuit fuse(s) as needed.
No
Yes
No
3A Is there voltage (120 Volts AC) between ACH and ACN on the fuse board? No Replace the fuse board. Does the door handle switch lever completely depress the switch? No Adjust the door handle switch lever.
Yes
CHM438S
Copyright, Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT F232203
98
Troubleshooting
F232203
99
Troubleshooting
3A
Troubleshooting
1A
2A
3A
CHM427S 606909(F)
F232203
101
Troubleshooting
Yes
No
No
CHM439S
102
F232203
Troubleshooting
Inspect the wiring connections at the terminal strips, fuse board and computer board. Are any of the wiring connections loose?
Yes
No
Does the door lock microswitch have continuity? Does it have any loose connections?
No
Secure any loose connections. Replace the door lock microswitch as needed.
Yes
Yes
CHM440S
103
F232203
Troubleshooting
Yes Disconnect the power from the machine. Remove the SS2 and SS3 wires from the sinpac switch. Connect the two wires together using a jumper wire. Re-connect power to the machine. Make sure that the machine's basket is fully loaded. Manually engage the spin contactor. CAUTION: Do not run the motor for more than 5 to 7 seconds. Does the motor spin?
Is the input voltage to the machine between 208 and 240 Volts?
No
Consult the power company in getting the power turned down or consult an electrician about installing a buckboost transformer.
No
Yes
Inspect the spin Yes contactor. While manually pressing the contactor, do all of the contacts engage? No
One or more of the start capacitors may have failed or the wiring to the start capacitors may be incorrect. Perform a capacitance test on the start capacitors and replace them as needed. Inspect the start capacitor wiring and repair and/or replace the wiring as needed.
Perform current measurements of the incoming power leads as follows (measure both L1 and L2 at the same time). Manually engage the spin contactor for 5 to 7 seconds to get the motor spinning. The current should range from about 15 to 60 Amps, depending on the machine's size and load conditions. Quickly remove the connection between SS2 and SS3 while the motor is still spinning at a high rate and then re-engage the spin contactor. The motor should continue to spin at a high speed and the current should drop down to between 3 and 8 Amps, depending on the machine's size and load conditions. Does the motor maintain high speed and/or does the current drop after disconnecting SS2 and SS3?
No
Yes
Check the capacitor values and the spin circuit wiring. Replace the capacitors as needed. Repair and/or replace the wiring as needed.
CHM430S
104
F232203
Troubleshooting
Is there low water pressure (i.e., less than 30 psi) to the supply dispenser?
CHM443S
Dispenser Illustration
Notch
CHM366S
CHM441S
F232203
105
Troubleshooting
No
Yes Refer to the installation manual supplied with the machine for instructions on leveling the machine.
Yes
No
CHM442S
106
F232203
Troubleshooting
Coins Following Path to Sensor Coin in Coin Slot Cotton Swab
DRY5B DRY2B
Figure 1
Cotter Pin Metal Clip
Figure 4
Pivot Point
Compressed Air
Pendulum
DRY3B DRY6B
Figure 2
Coin Drop Frame
Figure 5
Coin Return
Eyes
DRY4B
DRY7B
Figure 3
F232203
Figure 6 107
Troubleshooting
Notes
108
F232203