QUALITY ASSURANCE AND

TESTING SERVICE

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with the experts
Industry is shifting focus from an internal testing scenario to outsourced testing with an aim to reduce cost, accelerate test cycles, and improve quality. Toward this end, ITC Infotech's Testing and Quality Assurance practice offers world-class testing services across industry verticals such as BFSI, Consumer Packaged Goods and Retail, Manufacturing, Logistics, and Travel and Hospitality. Our in-depth knowledge and seamless interface with a range of industry verticals ensures quick understanding of our client's business priorities and the applications under test. Our in-depth testing knowledge enables us to provide clear, scalable, effective and strategic testing solutions to our clients. Our Testing and Quality Assurance practice boasts of over 1000+ person years of testing experience. We have conducted performance testing for the world's largest Service Oriented Architecture (SOA) and have been recognized by leading analyst agency Gartner as one of the top offshore players in the domain. Our testing practice is ISO 9001, ISO 27001, ITIL and ITSM certified. We are strategic partners for independent verification and validation (IV&V) services to leading global organizations. Our Center of Excellence (CoE) promotes continuous improvement and best practices by providing state-of-art tools and environment to enhance the testing practice. Our services include the entire range of testing delivered through a number of models, both on-site and off-site.

A wholly owned subsidiary of ITC Infotech

ITC Infotech acquired Pyxis Solutions, a niche player offering Quality Assurance (QA) solutions and testing services, in August 2008. The acquisition of Pyxis Solutions is a manifestation of our commitment to building deep and differentiated capabilities in identified niches. Through this acquisition, we leverage Pyxis Solutions specialized expertise in offering QA services and ITC Infotechs robust global delivery model to offer superior solutions and value to our customers. Pyxis Solutions, headquartered in US, is a recognized service provider of QA services with focus on high end capabilities in QA management and consulting, Functional testing, D a t a Va l i d a t i o n t e s t i n g , Quantitative Analysis Testing, Load testing and performance engineering and Environment and Release management.

Core Expertise
Automation Testing n Performance Scalability and n Reliability Testing Application Security Testing n Enterprise Application Testing n

Our Differentiators
Deep industry domain skills n Comprehensive Testing Assets n In house tools for test n management Strategies to counter challenges n faced in test data preparations Flexible engagement models on n a risk reward mechanism

beyond barriers
Domain Landscape

People

Organization- Independent validation and verification CSQA certified resources l Dedicated Testing Center of Excellence (COE) and Domain Experts l Continuous internal learning process
l ISTQB,

l Testing

Services

Technology

across tools spectrum HP , Compuware, Micros Focus, Grid Tools, Open Source Tools like Selenium, Jest , SAHI etc l A proven hybrid Test Automation Framework l Business process testing using the Test Automation framework l Extensive library of reusable Test cases

l Expertise

Processes

testing process with well defined onsite-offshore touch points l Testing process framework, controlled by Testing CoE l Well defined Testing SLA/Metrics program l Risk based testing approach

l Structured

Services
Managed Test Services System / Integration n Regression Testing n Functional Testing n User Acceptance Testing n Performance Testing n Usability Testing n Specialized Testing Services Locale Testing n Web Services Testing n Compliance Testing n Security Testing n Data warehouse Testing n Operational readiness n

Test Automation
n Identification of Testing Automation Areas n Tools Selection Script Development n Script Maintenance n

Testing Consultancy
n Process and Governance Maturity

Consultancy
n Environment Analysis n Test Coverage Analysis

with customized solutions

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Customer Successes

Reduced time to delivery through testing automation

Our Client| One of the largest CPG companies in the world. Requirement| Our client wanted to design and develop a reusable test automation framework for a Siebel CRM system. The system needed to utilize a hybrid approach incorporating keyword and data-driven characteristics. Solution| ITC Infotech delivered a robust reusable framework including extensive function libraries, reusable actions and automated scripts, and data sheets to drive scripts. Our solution also had the flexibility to horizontally scale across other business applications with minimal maintenance. Business Impact| Our solution reduced time to delivery by 15% and had zero defects on deployment. Our on-site offshore model resulted in cost saving to the client and the application was simultaneously released across 200+ countries.

Developed global sales force automation system to track customer opportunities

Our Client| Leading logistics company. Requirement| Our client required quick turn-around time for each release, and complete testing before each major and minor release of the application. Solution| ITC Infotech automated functional testing using QTP tool. Our solution also had an on-site component which included planning, test specification, review and publishing of test results. The offshore component included test scripting and test execution. Business Impact| The client benefited from zero defects at User Acceptance Testing (UAT). Testing effort and cycle time showed substantial reduction, and knowledge reuse ensured consistent quality across releases.

Testing of business critical Interline e-ticketing system

Our Client| One of the world's oldest operating airlines. Requirement| Our client needed to rigorously test the Interline e-ticketing (IET) as any changes made on the IET system could have an impact on all related interface. Solution| We provided integration testing and regression testing to the client. 80% of the test cases were pre-built which reduced the testing time significantly. Business Impact| We provided the client with shorter testing cycle time which reduced the deployment time and in turn helped the client achieve IATAs 2007 deadline for 100 percent adoption of interline e-Ticketing.

Testing a critical Trade Marketing and Distribution application

Our Client| A global Consumer Packaged Goods major Requirement| Our client wanted testing for its V3 application, a CRM solution supporting best practice processes in Trading Marketing, Distribution, and Account Management. Solution| We provided the client with full range of testing including Functional, Unit, Integration and System Testing. We also did Regression, Localization and Business Readiness Testing, Non Functional Testing and more. Business Impact| The client experienced a 15% reduction in time of delivery, error-free deployment and our on-site offshore model allowed for the application to be released across 200+ countries simultaneously.

Testing event management module

Our Client| Global market leader of international express and logistics industry. Requirement| Our client wanted to test scalability and robustness of their application. They also needed to determine response time, latency and throughput. Solution| We provided recommendations on architecture to ensure hardware optimization and built a performance centric application. Business Impact| Our client experienced an annual direct cost savings of $1.5 million through the GDM model. Reusable artifacts, knowledge assets and processes resulted in improved team productivity.

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beyond promises

Within a short period of time, the testing and quality assurance practice at ITC Infotech has built a formidable presence in the industry. More than 50% of our key clients are Fortune class businesses with dedicated offshore development centers at our campus. At ITC Infotech, we have Proprietary Testing Methodology and protocols created by industry experts who have put together complete industry scenarios to ensure 100% verification of system functionality, so that clients can expect zero errors in their applications. At ITC Infotech, we raise the bar on quality, so that our clients can access niche testing skills as and when required without getting involved in the project directly, greater flexibility, utilization and scalability of commodity skills and reduced operating costs .

Our Clients Include

n Fortune 500 Nordic Bank n Global market leader of the international express and logistics industry n One of the largest and oldest airline company in Europe n Global financial company of Dutch origin n Multinational computer, technology and IT consulting corporation n A full-service global investment banking and securities firm

ITC INFOTECH
ITC Infotech is a fully owned subsidiary of ITC Ltd, a diversified business conglomerate. ITC is one of Indias foremost private sector companies and runs market-leading businesses in multiple segments. ITC completed 100 years of leadership in 2010. ITC Infotech is a global IT services and solutions company. The company focuses on developing industry specific solutions aimed at clients unique business requirements and challenges in critical performance areas. ITC Infotech has also established technology Centers of Excellence (CoEs) to deepen capabilities and incubate cutting-edge technical competencies. A robust outsourcing model, comprehensive suite of differentiated solutions, and focus on excellence in execution, have provided ITC Infotech a leadership position in its chosen domains. The company is working with a bevy of Fortune listed global customers and its service delivery footprint spans five continents, spread across 140 countries.

To contact our subject matter experts, please write to: contact.us@itcinfotech.com

Global Locations
North America: New Jersey, New York, San Jose, Houston, Troy, Bentonville EMEA: Milton Keynes, Copenhagen, Prague, Johannesburg Asia Pac: Kolkata, Bangalore, Victoria, Singapore

All content/information present here is the exclusive property of ITC Infotech, and correct at the time of publishing. All trademarks are the registered property of the respective owners and are used herein for identification purposes only. Unauthorized use of content /information appearing here may violate copyright, trademark and other applicable laws. Copyright 2011 ITC Infotech India Ltd. All rights reserved.