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Faculty of Business Management OSM601

BACHELOR IN OFFICE SYSTEM MANAGEMENT (HONS) OM221 FACULTY OF BUSINESS MANAGEMENT RESEARCH METHODS OSM 601 SCHEME OF WORK LECTURER OFFICE PHONE : : : Dr Siti Asiah Md. Shahid Academic Affairs Dept. 05-3742214 /012 - 5073048

__________________________________________________________________________ OBJECTIVES OF THE COURSE: This course aims to equip students with the necessary research skills to conduct research in the field of office systems and management. Students will be exposed to research methodologies appropriate to their discipline as well as those most commonly used in other disciplines. Throughout this course, the students will make extensive use of library resources. At the end of the course, the students are expected to be able to produce simple, yet concise research and to master the act of finding good resources to be used later in research writing. TEXTBOOK REFERENCE: : Salkind, Neil J. (2009). Exploring Research 7th ed. NJ: Prentice Hall. Sekaran, Uma (2008). Research Methods for Business: A Skill Building Approach 5th ed. NY: John Wiley and Sons. Publication Manual of the American Psychological Association. (2001). 5th ed. Washington, DC: American Psychological Association. Coakes, Sheridan J, Steed, Lyndall & Ong, Clara. (2010). SPSS Version 17.0 for Windows: Analysis without anguish. Milton, Qld, Australia: John Wiley & Sons. Green, Samuel B. & Salkind, Neil J. (2005). Using SPSS for Windows and Macintosh: Analyzing and understanding data. 4th ed. Upper Saddle River, NJ: Prentice Hall. Pallant, Julie (2010). SPSS Survival Manual 4th ed. Berkshire, UK: McGraw Hill.

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ITEM 1.0

TOPIC Definition, purpose and the importance of research. 1.1 Roles and importance of research Deductive Inductive Hypothesis 1.2 Purpose Scientific Research and Development Policy Research Action Research 1.3 Types of research Descriptive Historical Correlational Experimental Applied Exploratory Quasi Experimental Exercises 1.4 Types of Variables Dependent Independent Control Extraneous Moderator

SALKIND 25

SEKARAN 5 27- 35 103 112 22

WEEK

1 (4 5 March)

10 15

2 (11 12 March)

24 - 27

88 - 92

3 (18 - 19 March)

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ITEM 2.0

TOPIC Concept and conceptualization The role of theory (research framework) Research Objectives Research Questions Selection and Statement of the Problem Significance of the study Limitations Definitions of terms

SALKIND

SEKARAN 58, 86 103

WEEK 4 (25 26 March)

41 42 44 45 33 34, 182, 333 54 - 61

3.0

LITERATURE REVIEW Using general sources Using secondary sources Using primary sources Using journals Using abstracts Using indexes Using CD-ROMs On-line Writing the Literature Review Critique of articles/review Writing style o APA 53 88 63 -67

5 (1 2 April)

260 280

66 - 67

280 - 316

QUIZ 1 (TOPICS 1 3)

6 (8 9 April)

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ITEM 4.0

TOPIC METHODOLOGY Population and Samples Unit of Analysis Probability Sampling Strategies Simple Random Sampling Use of Random Table Numbers Systematic Stratified Cluster Non Probability Sampling Strategies Convenience Purposive Quota Sampling Error

SALKIND

SEKARAN

WEEK 7

33 86 132 - 135 86 93 270 280

(15 16 April)

93 94 277 278 93 94 103 234 8 (20 28 April)

MID SEMESTER BREAK

Data Collection Instrument development o Questionnaires Advantages/disadvan tages Basic Assumptions Cover Letter Format Close-ended Open-ended Structured Unstructured o Interviews o Observations Research Design Measurement and scale development Reliability Validity

149 150 140 189

58, 218 - 261 174 207

9 (29 - 30 April)

225- 236 137 140 108 109 116 - 117 206

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o o ITEM 5.0

Face Validity Content Validity TOPIC SALKIND SEKARAN WEEK 10 154 159 156 155 156 155 158 - 159 157 158 162 - 164 11 (13 14 May) (6 7 May)

DATA ANALYSIS Descriptive Statistics Descriptive Mode Median Mean Measures of Variability Standard Deviation Range Z score

301 - 322

QUIZ 2 (TOPIC 4 5)

6.0

Proposal Writing Title Page Abstract Table of Contents List of Tables List of Figures Chapter 1 Introduction Chapter 2 Literature Review Chapter 3 Methodology References Appendices

260 - 261

339 - 341

12 (20 21 May)

CUTI KHAS PESTA MENUAI DAN GAWAI

27 MAY 2 JUNE

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ITEM 7.0 Final Report

TOPIC

SALKIND 275 - 316

SEKARAN

WEEK 13 (3 4 JUNE)

Title Page Abstract Acknowledgement Table of contents List of Tables List of Figures Chapter 1 Introduction Chapter 2 Literature Review Chapter 3 Methodology Chapter 4 Findings Chapter 5 Discussion, Conclusions and Recommendations References Appendices 8.0 Introduction to SPSS Data and Variable Views Types of Data o Nominal o Ordinal o Scale Practice data based on previous studies/questionnaires

14 (10 11 JUNE)

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ITEM 9.0

TOPIC Understanding and Interpreting Data Describing Data o Descriptive o Correlational Initial Bivariate Analysis, Hypotheses and Causality Frequencies, Crosstabs Measures of Association Tests of Significance Interpretation of basic statistics/data analysis Charts/Graphs STUDY WEEK

SALKIND

SEKARAN

WEEK 15 (17 18 JUNE)

16 (22 Dec 2 Jan) 15

SUBMISSION OF PROPOSAL

ASSESSMENT Continuous Assessment SPSS Assignments (2) Quizzes (2) Proposal Final Exam Total a. Continuous Assessment SPSS Assignments (10%) i. Two assignments based on topics: 1. 2. Preliminary data analysis Descriptive and inferential statistics 10% (10%) (20%) 30% 40% --------100% 30%

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Quizzes (20%) i. ii. iii. There will be two (2) quizzes. (10% each) Each quiz carries 50 marks. Format of quiz 20 Multiple Choice = 2 or 3 Short Essay Questions = 20 marks 30 marks ------------50 marks =======

Section A: Section B:

iv. b.

Time for each quiz: 1 hours

Project Proposal (30%) i. ii. iii. iv. v. vi. There will be one (1) research proposal which carries 100 marks. Each student/group will select a topic and prepare a comprehensive written plan that describes the design of the research process. Consultation with supervisor and/or co-supervisor should be carried out at least once a week. Details of consultation with supervisor and/or co-supervisor must be recorded in a log book. The proposal formatted according to APA should explain how the student should investigate the area of interest. The proposal should be conceptually clear, detailed, organized, feasible and follow the guidelines provided by the Academic Project Coordinator. The proposal should be between 7 15 pages excluding the preliminary pages, reference page, and appendices.

vii. c.

Final Examination (40%) i. ii. Time given is 3 hours. Format of final exam: Section A Section B : : 20 multiple choice questions = 4 Essay Questions Total = 20 marks 50 marks -------------100 marks ========

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