Bending Back Barriers Business Plan Final

BENDING BACK BARRIERS
Business Plan Blueprint

July 2009
Prepared by:
Bending Back Barriers
1521 Concord Pike
Suite # 301
Wilmington, DE 19803
(215) 400-0829
Info@bendingbackbarriers.org
Table of Contents
1. Executive Summary
2. Description of Social Business Venture
2.1 Rationale
2.2 Mission
2.3 Target Market
2.4 Business Model
2.5 Social Return Investment
2.6 Business Objectives
2.7 Executive Committee Members
2.8 Critical Success Factors
3. Industry and Market Analysis
3.1 Competitive Analysis

3.2 Summary of Major Competitors
4. Marketing Plan
4.1 Marketing Objectives

4.2 Product
Bending Back Barriers Business Plan - Proprietary and Confidential Page 2 of 156
Updated September 27, 2009
4.3 Promotions Plan
4.4 Performance Milestone
5. Management Plan
5.1 Cooperating Nonprofit Organizations

5.2 Cooperating Nonprofit Flow Chart
6. Operations Plan
6.1 Staffing
6.2 Implementation
6.3 Ongoing Services
6.4 Internal Operations and Continuous Improvement
6.5 Sales Management and Oversight (Organization Chart)
Executive Job Descriptions
7. Financial Plan
7.1 Pro Forma Statement of Activities

7.2 Pro Forma Statement of Financial Position
7.3 Pro Forma Statement of Cash Flow
8. Risk Assessment, Sensitivity Scenarios & Contingency Plan
9. Appendices
1. Executive Summary
Our non-profit organization is dedicated to aiding and improving the educational opportunities of children and teens living in the rural
communities and towns in the country of Mexico. Our project will focus first with building three schools in the town of Tlapa de
Comonfort, Guerrero, Mexico. These schools will be funded using private donations.
The César Estrada Chávez Elementary School will educate children from kindergarten through the 4th grade, and will open in August
of 2010. The Ignacio Comonfort Middle School will educate children from the 5th through the 8th grade, and will open in August
2012. Finally, the Vicente Ramón Guerrero Saldaña High School will educate children from the 9th through the 12 th grade, and will
open in August of 2014.
We at BendingBackBarriers will work closely with the Middle States Association of Colleges and Schools, as well as the Southern
States Association of Colleges and Schools, which are the two bodies responsible for accrediting educational institutions in NY, NJ,
PA, DE, MD, DC, PR, and the US Virgin Islands, as well as school institutions in China, Japan, El Salvador, Bolivia, Costa Rica, and
Mexico. These bodies will ensure that all students receive a quality education, and are able to continue their educational studies in any
American or International institutions. (Please refer to our website, Bendingbackbarriers.org, and the respective pages labeled Middle
States Association of Colleges and Schools, and the Southern States Association of Colleges and Schools, and their respective links,
which we have provided for your convenience, for additional information regarding these accrediting institutions).
Bending Back Barriers will combine a successful workforce development program for the disenfranchised youth of Mexico’s rural
communities, with a technology-based learning institute that serves to meet more that just the most basic educational needs of our
students, their families, and the community. Staffed with committed, dedicated, certified teaching professionals, and citizens of the
immediate community, Bending Back Barriers social value will be reinforced by its commitment to improve the life and educational
opportunities available to underserved communities.
Bending Back Barriers will offer schooling for rural teens, from pre-school through the 12th grade, focusing on a combination of
technical and professional skills, providing mentoring, counseling, family medical services, pre-school and after-school care for
infants, and family counseling. We will seek to end the cycle of low-wage, dead end jobs, high unemployment, incarceration,
dangerous addictions, and homelessness. Bending Back Barriers will be the pathway to a meaningful future and a prosperous,
fulfilling career path for children of limited means and limited income.
Key Objectives:
 To vastly improve the educational level of the children of Mexico.
 To provide a means for children to continue their educational studies outside of the sovereign borders of Mexico unencumbered by
the barriers of language, educational level, immigration status, and the technological divide.
 To provide social, medical and family support to students and their immediate families.
2. Description of Social Business Venture
SOCIAL IMPACT OF BENDING BACK BARRIERS:
Bending Back Barriers is a self-contained, privately funded, pubic school system that will meet the social and educational needs of the
children of rural Mexico from pre-schooling through graduation, and into the continuation of educational pursuits within institutions
of higher learning (secondary education). It has three main components:
 Provides pre-schooling and daycare facilities for the children of teenage parents, the immediate family members of students,
and members of the immediate community without members of the student’s family or community incurring any cost for these
services.
 Provides medical care and preventive medical care for all students, family members of students, and members of the general
community without any cost incurred by those seeking care and providing care.
 Provides educational training for all students, incorporating modern technology, with a focus on language skills and
comprehension for all students. Therefore, all students will graduate with a fluency in three languages: The Spanish language
native to the land of Mexico, English, and a third language of the student’s/parent’s/care giver’s/teacher’s collective decision.
Bending Back Barriers Parent Company Support Resulting Graduates
Pre-school,
elementary Medical care and state- Fluency in Spanish, English,
schooling, of-the-art on-campus & 3rd language, technology,
middle medical and dental secondary career
schooling, high facility. preparation, preparation of
school J1 Visa for all graduating
students.
Schooling Medical Care Graduating Students
2.1 Rationale
Mexico is one the three major countries of the North American Free Trade Agreement. This alone shows the economic viability and
possibilities that is possessed by the country of Mexico. It is also true that Mexico is experiencing a population explosion regarding
newborns, infants, toddlers and school-age children. This social capital (the children of Mexico) demonstrates the potential for
economic and social growth. However, the foundation for these growths must first be cultivated. The foundation for these social and
economic changes is an expanded, vastly improved educational opportunity for the future generations of the children of Mexico.
Upon graduating from the Bending Back Barriers’ school system, our students will possess the ability to speak English fluently, along
with the native language of Spanish, and a third language. Additionally, our schools will be certified by the Southern States
Association of Schools and Colleges & and the Middle States Association of Schools and Colleges. These are the two recognized
accrediting institutions of the United States of America for a majority of elementary, middle, high schools, colleges, and universities.
This certification will allow our graduating students to enter directly into an international school, or an American institution of higher
learning, unencumbered by the barriers of language, documentation (J1 student visas and passports), and/or technology. Upon
graduation from a secondary-education institution, our students will have an incentive to return to their rural hometowns within the
country of Mexico, and reinvent the economy while also reinvesting in the social community and social fabric of their communities,
and serve as ambassadors for higher learning.
2.2 Mission:
Our Mission will be to provide a cost free, coeducational, public school system for children of limited income, limited resources and
social needs. This will provide a bridge that will enable members of the Latino community to scale the digital divide and language
barriers that will enable the future leaders of tomorrow to become productive, progressive citizens of the world community; thus
entering into the world marketplace with the technological tools, educational abilities, leadership and language skills that will enable
them to:
1. Speak fluently the languages of Spanish and English, and a third language.
2. Continue their educational career at certified colleges anywhere in the world where the languages of Spanish and
English are spoken.
3. Build character and provide the social skills to be successful in all aspects of life.
4. Be prepared to meet the changing and diverse challenges of a technological society.
5. Be respectful of persons with diverse backgrounds and abilities.
6. Serve as a positive leadership force in the community.
7. Establish learning partnerships that promote self-reliance at home, in the school, and within the local community
supported by academic excellence.
8. Ensure success will be manifested in the form of self-esteem and responsible actions.
2.3 Target Market
The specific target-market for Bending Back Barriers will be the approximately 15,000 children of the city of Tlapa de Comonfort
between the ages of 3 and 9 years old. The most recent census for Tlapa de Comonfort lists the current population at 53,896 persons.
This ever-expanding population will offer many opportunities for learning and social growth. Additionally, the youngest citizens of
Tlapa de Comonfort will serve as ambassadors for higher education and the social return-on-investment that we are sure will arise, and
which will be visible within six months after the enrollment of our first students.
2.4 Business Model
There is no one formula for nonprofits to create social-purpose business ventures. Bending Back Barriers will build our management
team with both business and program-related experienced persons. We will study and live among our targeted, client-population and
choose social ventures that can fulfill the needs and abilities of populations of both the citizens of Mexico and the United States of
America. We will engage in social ventures, communicate effectively with educational industries, and find the right strategic match.
2.5 Social Return on Investment
The most recent census for Tlapa de Comonfort lists the current population at approximately 53,896 persons. The average daily rate of
pay is approximately 169.00 pesos, which is equal to $11.42 a day. The average employee works six days a week, 12 to 14 hours a
day, for a weekly pay of $68.52. Our return on Investment is 6. This means that for every dollar we invest in our students, and the
community of Tlapa de Comonfort, we expect the average daily rate of pay to increase from by 6, from $11.42 a day to $68.52 a day,
for a weekly pay of $342.60 a week. This is based on employees working five days a week, for 8 hours a day, as opposed to the
current frame of six days a work, for 12 hours a day.
2.6 Business Objectives
1. Insure that all of Bending Back Barriers’ graduating students are fluent in the English language. This will occur using intensive
English-level learning courses, and ensuring that all classes are taught in English from the first day of school.
2. We will work closely with the Middle States Association of Colleges and Schools, and the South States Association of
Colleges and Schools to achieve and maintain accreditation by these two accrediting boards within the United States. This will
ensure that upon graduation, our students are able to continue their educational studies at any international school or American
school.
3. Bending Back Barriers will work closely with the consulates of Mexico, America, Canada, Italy, and Great Britain to ensure
that upon graduation, our students will possess the proper, valid, J1-student visas and passport documentation and
identification necessary to continue their studies unencumbered by political barriers and social ideologies.
4. We will be a technological marvel, working with several companies to ensure that from the first day that we open our doors, all
students, faculty, staff, and administrative staff will possess laptops, and Internet access. Additionally, because will be a
paperless school, this will reduce the cost of paper needs, and recycling costs.
2.7 EXECUTIVE COMMITTEE MEMBERS/HIERARCHAL STRUCTURE/JOB DESCRIPTIONS:
Bending Back Barriers will be a nonprofit entity with an entrepreneurial culture, and significant fund raising potential. Our Executive
Committee will reflect the critical business, enthusiasm, and experience needed to successfully operate this social venture nonprofit.
BOARD OF TRUSTEES: (CHRISTIAN, K.; FOMBA, A.; HALL, A.; KEARNEY, M.; RICHARDSON, S.; ROACH, M. A.;
TBD, TBD, TBD, TBD, TBD, TBD, TBD, TBD, TBD)
*Melvin A. Roach (A.A., A.S. B.S.-December 2009) - Chairman/Founder
Chief Executive Officer Job Description
JOB TITLE: Chief Executive Officer
FUNCTION: To implement the strategic goals, missions, and objectives of Bending Back Barriers. Enables the Board of
Directors to fulfill its governance functions. Gives direction and leadership toward the achievement of Bending Back Barriers
philosophy, mission, strategy, and its annual goals and objectives.
REPORTS TO: Board of Directors
MAJOR FUNCTIONS: 1. Board Administration and Support -- Supports operations and administration of Board of Directors by
advising and informing Board members, interfacing between Board and staff, and supporting Board’s evaluation of chief executive.
2. Program, Product and Service Delivery -- Oversees design, marketing, promotion, delivery and quality of programs, products and
services.
3. Financial, Tax, Risk and Facilities Management -- Recommends yearly budget for Board approval and prudently manage
organization’s resources within those budget guidelines according to current laws and regulations.
4. Human Resource Management -- Effectively manages the human resources of the organization according to authorized personnel
policies and procedures that fully conform to current laws and regulations.
5. Community and Public Relations -- Assures that the organization and its mission, programs, products and services are consistently
presented in strong, positive image to relevant stakeholders.
6. Fundraising (nonprofit-specific) -- Oversees fundraising planning and implementation, including identifying resource requirements,
researching funding sources, establishing strategies to approach funders, submitting proposals and administrating fundraising records
and documentation.
TBD - Director of Social Media
Director of Social Media Job Description
JOB TITLE: Director of Social Media
FUNCTION: Builds and manages Social Media avenues for Bending Back Barriers. This includes developing and
executing against an integrated social media strategy and roadmap that address advertising, informing, recruiting of volunteers,
internal and external audiences, local, national, and international audiences, and provides strategic oversight to all current and future
social media initiatives (e.g. Twitter, Facebook, LinkedIn, blogs., etc).
REPORTS TO: Chief Executive Officer
MAJOR FUNCTIONS: Defines Bending Back Barriers’ position on the use of Social Media. Identifies proper social
engagement venues, both internal and external to Bending Back Barriers’ mission and organizational goals. Identifies opportunities
and values provided by use of social engagement tactics within current and future projects and marketing/communication mix.
Partners with, and across departmental boundaries such as Corporate Communications, Marketing, Client Services, Legal and
Compliance to understand their unique goals, objectives and challenges and ensure alignment across the organization. Shapes and
advises the editorial calendar, and leads the Social Media governance committee. Leads on identification and management of social
media monitoring solution. Develops emergency response procedures in response to misinformation and attacks regarding the goals,
efforts, mission, and persons associated with Bending Back Barriers. Identifies and manages Social Media partners. Engages with
internal and external market research resources to identify, understand, share and act-on emerging marketplace and competitive trends.
Effectively communicates the social media strategy and progress.
*TBD (Secretary of the Board of Trustees)
Secretary of Board of Trustees Job Description
JOB TITLE: Executive Secretary
FUNCTION: Maintain certain records for several purposes, including accurate recollection of decisions; determination of
eligibility to vote; continuity of policies and practices; and accountability of directors and officers.
REPORTS TO: CEO, Board of Directors
MAJOR FUNCTIONS: The Secretary is responsible for ensuring that accurate and sufficient documentation exists to meet legal
requirements, and to enable authorized persons to determine when, how, and by whom the board's business was conducted. In order to
fulfill these responsibilities, and subject to the organization's bylaws, the Secretary records minutes of meetings, ensures their
accuracy, and availability, proposes policies and practices, submits various reports to the board, maintains membership records, fulfills
any other requirements of a Director and Officer, and performs other duties as the need arises and/or as defined in the bylaws. (See
note # 1).
ACCOUNTABILITY: The Secretary is accountable to the Board of Directors (if elected or appointed by them). (If elected by the
membership at a members meeting) as specified in the bylaws. Through the Board of Directors, certain duties of the Secretary may be
delegated to the Executive Director, Board members and/or committees as appropriate; however, the accountability for them remains
with the Secretary.
SPECIFIC DUTIES: (Minutes): The secretary is responsible for ensuring that accurate minutes of meetings are taken and approved.
Requirements of minutes may vary with the jurisdiction but should include at a minimum - Date, time, location of meeting; List of
those present and absent; List of items discussed; List of reports presented; Text of motions presented and description of their
disposition. (See note # 2).
The Secretary signs a copy of the final, approved minutes and ensures that this copy is maintained in the corporate records.
CUSTODIAN OF RECORDS: The secretary ensures that the records of the organization are maintained as required by law and made available
when required by authorized persons. These records may include founding documents, (eg. letters patent, articles of incorporation),
lists of directors, board and committee meeting minutes financial reports, and other official records.
MEMBERSHIP RECORDS: The Secretary ensures that official records are maintained of members of the organization and Board. He/She
ensures that these records are available when required for reports, elections, referenda, other votes, etc.
BYLAWS: The Secretary ensures that an up-to-date copy of the bylaws is available at all meetings.
COMMUNICATION: The Secretary ensures that proper notification is given of directors' and members' meetings as specified in the bylaws.
The Secretary manages the general correspondence of the Board of Directors except for such correspondence assigned to others.
MEETINGS: The Secretary participates in Board meetings as a voting member. The Secretary provides items for the agenda as
appropriate. In the absence of the President (and Vice-President, if the position exists), the Secretary calls the meeting to order,
presiding until a temporary chairperson is elected. The secretary records meeting minutes as described above Depending upon the
bylaws and practices of the organization, the Secretary may perform these duties for Member meetings (eg. Annual General Meeting)
and/or for an Executive Committee.
SIGNING OFFICER: The Secretary may be designated by the Board of Directors and/or bylaws as one of the signing officers for certain
documents. In this capacity, the Secretary may be authorized or required to sign or countersign checks, correspondence, applications,
reports, contracts or other documents on behalf of organization.
FILING OF DOCUMENTS: The Secretary may be the registered agent with respect to the laws of the jurisdiction; the person upon whom
legal notice to the corporation is served, and responsible for ensuring that documents necessary to maintain the corporation are filed.
NOTE # 1: This document uses the word "ensure" to convey the intent that accountability for the specified responsibilities lies with the
Secretary but it is not necessarily the Secretary who carries out the activity. Indeed, we expect that many of these responsibilities will
be delegated to board committees, staff, or others including experts retained for a specific purpose. The word "ensure" is not intended
to imply any additional source of legal duties beyond those that are required by law.
NOTE # 2: Minutes should have enough information to help absent directors and members understand what issues were discussed and
what decisions were made. Some lawyers advise that in certain circumstances, minutes should include summary of discussion,
rationale for decision, names of those participating in the discussion, and the roll call, noting any declared conflicts of interest. These
circumstances: are if the matter is contentious, if board members dissent, if there is any concern about exposure to liability, or if a
board member has a conflict of interest.
*Alhassane Fomba (A.S., B.S. M.S.B. December 2009) - Vice President of International Communications
Vice President of International Communications Job Description
JOB TITLE: Vice President of International Communications
FUNCTION: Provides support, and act as a liaison, and builds upon relationships with company representatives to increase
the effectiveness of Bending Back Barriers mission and function as well as to articulate the company’s position on matters of
importance to the company. This position will be based in Philadelphia, Pennsylvania, reports to the Chairman, Board of Directors,
and sits on the Board of Directors. This position has three directorships under its chairmanship, they are: Immigration and Student
Affairs Director, Cultural Exchange Director, Global Initiative Director.
REPORTS TO: Chief Executive Officer, Board of Directors
MAJOR FUNCTIONS: Work with Bending Back Barriers Vice President and General Counsel, and the Vice President of Cooperating
Non-profits to develop and execute an effective means to promote the mission of our organization. Identify and support approaches to
enhance community interaction. Expand and deepen relationships with the business community, and the Administration (White
House, Treasury etc) to increase Bending Back Barriers’ ability to communicate individually and directly on significant educational
and related issues. Develop relationships within the Washington DC and Philadelphia, PA business and professional community to
identify potential allies, and adversaries, on issues of importance. Actively participate in the Washington DC, Philadelphia,
Pennsylvania and surrounding suburban professional communities and leverage that participation to represent the company in trade
associations, coalitions, foundations, and working groups. Establish personal relationships and credibility with government and
business community professionals to develop offline channels of communication for both advocacy and intelligence gathering. Advise
management of legislative and regulatory objectives and effectively communicate with the Congress and the Administration. Assist in
managing outside legislative consultants with respect to deliverables, and choice of best vehicles to accomplish the Bending Back
Barriers mission objectives. Monitor and interpret legislative initiatives at an early stage in order to allow for adequate development of
appropriate responses.
TBD (Immigration and Student Affairs Director)
Immigration and Student Affairs Director Job Description
TITLE: Immigration and Student Affairs Director Job Description
FUNCTION: Directs Bending Back Barriers’ implementation of policies and procedures related to immigration, which are or may be
mandated by federal and state regulations, and develops related internal systems and practices to insure continuous regulatory
compliance within Bending Back Barriers to limit the institution's liability. Supervises a staff of Immigration Services Advisors to
Bending Back Barriers and its students, and carries out performance evaluations. Holds Bending Back Barriers signature authority for
Department of Labor Temporary and Permanent Residency petitions.
REPORTS TO: CEO, Vice President of Education, Provost, Board of Directors
MAJOR FUNCTIONS: Regular duties include, but are not limited to serving as Bending Back Barriers’ resource on Homeland Security,
U.S. Citizenship and Immigration Services, US. Department of Justice, U.S. Department of State, U. S. Social Security
Administration, U.S. Department of Department of Labor, Internal Revenue Service and Department of Treasury, Bureau of Foreign
Assets Control laws, regulations, and procedures. Serves as the Primary Designated School Official for the F and J visa categories
under Homeland Security and as the institutional Responsible Officer for the Department of State Exchange Visitor Program.
Provides direction, supervision, and leadership for the Immigration Services Team comprised of units dedicated to the most frequently
utilized visa categories including: F-l Student Advisors, J Exchange Visitor Advisor, H Faculty and Staff Advisor, and Assistant for
Documentation and Permanent Residency. Develops training materials and conducts workshops for the benefit of the international
population at Bending Back Barriers and the staff who assist with the documentation, procedures and maintenance of students,
scholars, faculty and staff. Assess new areas of training needs and recommend new programs to meet these needs. Directs and
administers the application process for employees, faculty, staff and students who have been identified as eligible for permanent
residency via an employment based petition sponsored by Bending Back Barriers. This includes: Outstanding Professors/Researchers,
Teaching Faculty, Research Scientists and Associates and professional staff. This requires working with highly confidential and
sensitive information to provide very complex, employment-based advising involving a multiple of federal agencies. Prepares reports
on trends in international education in order to assist the Bending Back Barriers organization in meeting the goals set forth in the
Bending Back Barriers Strategic Plan. Collect data on the demographics of the international population in Mexico and the United
States of America, fields of study, use of services by departments, financial contributions, etc., while assisting the Vice President of
Education and Provost with budgetary recommendations, which may include projections of International Student/Scholar Compliance
fees, and recommended allocation of the ISSC to meet the equipment, staff and training needs for Immigration Services. Advocate on
behalf of international education and support the Institution's goals for internationalizing the campus. Serve on institutional and
professional committees as appropriate. Assist the VP of Education, and Provost with all other tasks as necessary.
TBD (Cultural Exchange Director)
Cultural Exchange Director Job Description
JOB TITLE: Cultural Exchange Director
FUNCTION: To act and represent Bending Back Barriers at meetings within the community and strategic groups. To
proactively build and develop partnerships and new collaborative initiatives with key international organizations, to inform innovative
developments in the context of the Bending Back Barriers’ mission statement, and to facilitate the exchange of knowledge and best
practice amongst the wider social community.
REPORTS TO: Vice President of International Communications, Vice President of Cooperating Nonprofits, CEO
MAJOR FUNCTIONS: To promote, maintain and further develop the excellent national and international reputation of Bending Back
Barriers across the Educational Community through a range of high profile outputs. To contribute strategic insight and vision to the
overarching Bending Back Barriers strategy and associated forward planning in partnership with the Chairman and the Senior
Management Team. To seek new funding opportunities through national and international partnership engagement and collaboration,
and to generate income streams and lead bids for new projects and studies, and to collaborate with Bending Back Barriers staff to
produce successful proposals. To work with the Bending Back Barriers Board of Directors and to advice on the scope and direction of
future development programs, studies and reports. To support Bending Back Barriers in taking forward links and partnerships with
international standards bodies and other organizations, and to participate in standards communities and specification development, as
appropriate. To have responsibility for Bending Back Barriers core work, which forms a substantive part of Bending Back Barriers’
funded activities, to work with the Senior Management Team and the Director to formulate the work to provide authoritative
leadership, vision and direction. To work closely with the Team Leaders responsible for Community & Outreach, Research &
Development and to ensure operational integration and knowledge transfer across all Bending Back Barriers teams. To have
particular responsibility for development of the Bending Back Barriers Cultural Support Team. To lead the development of technical,
and where necessary, information architectures and reference models applicable to the Information Environment (IE) and to oversee
the delivery of IE guidance to the rural communities of Mexico. To inform the future development, integration and adoption of
Bending Back Barrier-funded projects and services that form a significant part of the information environment infrastructure, and
which focus on providing an infrastructure for the creation, curation, and use of resources for education and research. To oversee
Bending Back Barriers’ contributions to the evaluation of Bending Back Barriers participation in evaluation panels as required.
DISSEMINATION AND PROFILE:
To deliver direction-setting reports, briefings and high-quality authoritative publications as required to inform and promulgate
strategic policy and practice in key innovation areas. To disseminate Bending Back Barriers outputs and broader synthesis through
high-quality presentations. To have a particular focus on promoting Bending Back Barriers-funded core and non-core work on the
national and international stage, through presentations, articles and other dissemination channels. To contribute to Bending Back
Barriers Program meetings and Program-level workshops and conferences. To develop and contribute to community technologies
including blogs, wikis, and other social networks to promote, comment and disseminate opinion and views around topics relevant to
the broader Bending Back Barriers work programs. To contribute on a regular basis to the Bending Back Barriers Web site and to
project Web pages.
RESOURCES AND MANAGEMENT:
To contribute to newly-funded projects across the Bending Back Barriers program as required. To appraise the Chairman, Senior
Management Team and other Bending Back Barriers staff of emergent developments, initiatives and trends within the broader Web
environment. To participate in and contribute to Senior Management Team meetings and Resource Allocation planning. To have
line-management responsibility for the Leaders of the Research & Development Teams. To provide staff management support,
including direction and oversight of relevant tasks and outputs, workloads and quality, guidance on staff development, appraisals and
recruitment as required. To develop and foster enhanced information exchange between Bending Back Barriers core-funded work,
development and research projects and the wider community. To ensure effective use of financial resources in liaison with the
Resources Coordinator and in particular to oversee the expenditure and resource allocation for the Bending Back Barriers Work
Program. To carry out other relevant activities as indicated by the Director.
TBD (Global Initiative Director)
Global Initiative Job Description
JOB TITLE: Global Initiative Director
FUNCTIONS: Provide staff support to Bending Back Barriers directors, leaders and teams by overseeing and providing global
coordination/implementation of the Bending Back Barriers’ Blueprint, including coordinating and monitoring the global
implementation of initiative milestones; Accountable for driving global implementation of strategy against Blueprint milestones.
REPORTS TO: (TBD)
MAJOR FUNCTIONS: Participate or lead the creation of critical externally focused analysis to support group and team decisions
regarding strategy. Provide insightful consultation and analysis on an on-going and ad hoc basis that deliver comprehensive
understanding of community insights regarding Bending Back Barriers. Ensure communication and analysis appropriately coincide
with Bending Back Barriers strategy. Monitor, report on, and analyze progress against initiative milestones, and business
performance. Develop engaging and persuasive senior executive presentations for decision-making and to build excitement and
commitment. Identify best practices across regions for global applications and implementations. Participate in special projects in
support of Bending Back Barriers.
*(TBD) Vice President and General Counsel
Vice President and General Counsel Job Description Job Description
Job Title: Vice President & General Counsel
Function: Creating and maintaining an office of general counsel for Bending Back Barrier's legal function.
Reports to: Board of Directors
Major Functions: Assessing the legal needs of the organization, preparing a plan to provide legal services in a
comprehensive and cost conscious manner. Serving as the chief legal advisor for the organization and guiding the overall strategic
direction and evaluation of system-wide internal and external legal services and counsel. This includes evaluating and managing legal
services provided, developing and overseeing budgets, documenting provided services and instructing outside counsel on expectations
and practices. Providing legal advice regarding all legal matters affecting the organization. This includes advice on various laws,
regulations, legal issues and concerns such as potential litigation, regulatory compliance, privacy, antitrust and competition laws,
advertising and promotional matters, corporate governance, fiduciary duty, ethics and strategic transactions. Leveraging your business
and industry knowledge to identify and act upon strategic legal, regulatory and compliance-related opportunities that ensures the
system grows in the appropriate fashion. Overseeing and monitoring litigation. Managing the relationships with all outside counsel,
including instructing outside counsel on expectations and practices, assessing the quality of services provided, and
standardizingbilling formats and practices of various outside law firms. Utilizing your expertise to draft, structure, review and assist
with negotiating strategic and complex commercial agreements and corporate transactions, including highly structured partnerships
and complex mergers, acquisitions and depositions. Along with the Vice President of Finance, is responsible for keeping files updated
and monitoring all ratings for Loan GuideStar.
TBD (Liaison to United States Government)
Liaison to United States Government Job Description
JOB TITLE: Liaison to United States Government
FUNCTION: To substantially increase the awareness of Bending Back Barriers and how such knowledge can improve the
lives of large numbers of students, their family members, individuals living in rural areas in the country of Mexico. To enable a
smooth, reliable Webcast and archiving of important aspects of Bending Back Barriers’ events and organizational achievements and
goals. To gain the widest possible publicity by way of newspaper, magazine, radio, electronic communication avenues, and television.
REPORTS TO: TBD
MAJOR FUNCTIONS: To work closely and cooperatively with the American Ambassador and all members of the United States
Embassy appropriate officers, from high ranking officers of the current presidential administration, to officers of local service entities,
and leading members of the international business community, and key staff of all foreign embassies, the education community, and
leading members of the English language training community. Communications and publicity to remain, electronically, in close touch
with Bending Back Barriers’ staff, locally and internationally, to develop close relationships with appropriate media outlets to issue
local press releases. To complete all assignments as are individually assigned.
TBD (Liaison to Mexican Government)
Liaison to Mexico Job Description
JOB TITLE: Liaison to Mexico
FUNCTION: To substantially increase the awareness of Bending Back Barriers and how such knowledge can improve the
lives of large numbers of students, their family members, individuals living in rural areas in the country of Mexico. To enable a
smooth, reliable Webcast and archiving of important aspects of Bending Back Barriers’ events and organizational achievements and
goals. To gain the widest possible publicity by way of newspaper, magazine, radio, electronic communication avenues, and television.
REPORTS TO: TBD
MAJOR FUNCTIONS: To work closely and cooperatively with the Ambassador of Mexico and all members of the Mexican Embassy’s
appropriate officers, from high ranking officers, to officers of local service entities, and leading members of the international business
community, and key staff of all foreign embassies, the education community, and leading members of the immediate community.
Communications and publicity to remain, electronically, in close touch with Bending Back Barriers’ staff, locally and internationally,
to develop close relationships with appropriate media outlets to issue local press releases. To complete all assignments as are
individually assigned.
TBD (Public Relations Director)
Director of Public Relations Job Description
JOB TITLE: Director of Media Relations
FUNCTION: Responsible for creating and executing a global media relations program for Bending Back Barriers with the
goal of publicizing our scholastic institution. Serve as an official spokesperson for Bending Back Barriers. Provide communications
counsel to senior management, helping to enhance the company’s success by applying proactive and reactive communications
strategy, including crisis communications. Plan overall media relations strategy for the Bending Back Barriers strategic plan, oversight
of all Bending Back Barriers communications staff who execute press outreach, media events, media calls, collateral, crisis
communications support and press material development. Create PR programs that positively position the Bending Back Barriers
mission and align closely with marketing campaigns, using communications tools and practices, to reinforce the Bending Back
Barriers message.
REPORTS TO: Vice President and General Counsel, Board of Directors
MAJOR FUNCTIONS: Oversee all domestic and international media relations and outreach functions to include: developing, planning
and strategic oversight of domestic and international public relations firms and Bending Back Barriers efforts. Respond and serve as a
primary spokesperson for media inquiries. Work closely with Bending Back Barriers Marketing and Operations teams to provide
strategic counsel and input. Develop and maintain departmental budget. Manage strategic planning for media relations efforts. Lead
crisis communications for statewide efforts, as needed. Approve media releases and Web content produced by staff, agencies and
contractors. Lead and execute Bending Back Barriers’ digital asset program including development of technology and catalog systems
of all digital assets of the Bending Back Barriers organization. Serve as lead with outside contractors and internal IT staff. Draft
correspondence and media messages to meet outreach needs at the request of Bending Back Barriers Chief Executive Officer, Vice
Presidents and senior staff members. Supervise media relations staff. Other duties as assigned by the Chief Executive Officer.
TBD (White House Liaison)
White House Liaison Job Description
JOB TITLE: White House Liaison
FUNCTION: This office serves as the liaison between the White House and Bending Back Barriers.
REPORTS TO: Vice President and General Counsel
MAJOR FUNCTIONS: In addition, this office represents the mission, and goals of Bending Back Barriers. A major focus is on helping
state official and local elected officials, and community leaders with their concerns involving the mission of Bending Back Barriers.
As part of this work, personnel of this department works closely with governmental representatives, and community leaders, and their
organizations representing state and local elected officials.
*Megan Kearney (B.S.) Vice President of Cooperating Non-profits
Vice President of Cooperating Non-profits Job Description
JOB TITLE: Vice President of Cooperating Non-profits
FUNCTION: The Vice President of Cooperating Non-profits is responsible for around-the-clock (24x7x365) management of
the Bending Back Barriers resource, acquisition, and distribution network. This position ensures the acquiring and distribution
services meet corporate reliability and availability standards in addition to ensuring that an up-to-date, comprehensive Business
Continuity Plan is in place and tested on a regular basis. This role will be responsible for leading the operations and engineering teams
to understand and collaborate on meeting consistent growth goals.
MAJOR FUNCTIONS: Specific responsibilities of this role are to provide leadership to manage and motivate minimum staff of 40+,
including 4 director positions (Resource Acquisition Director, Resource Acquisition Distributor – Mexico, Director of Fundraising,
and Conference and Events Coordinator). Duties also include cultivating, and maintaining relationships with other non-profit/non-
governmental agencies, and for-profit business entities who goals mirror and/or are closely related with the mission and goals of
Bending Back Barriers. Oversee and proactively manage staff and constructively resolve personnel issues. Works directly with other
key managers, directors and executive managers in the departments of Operations and Education to plan, develop, organize, test and
implement creative solutions in meeting corporate and departmental business needs for Bending Back Barriers. Establish team
environment for problem-solving and responding to our business needs, building strong relationships with peers, subordinates and
senior staff. Note that the expectation will be for this position to drive individual and team performance toward continuous
improvement. Manage the Resource Acquisition unit staff, and actively participate in negotiation and implementation of all business
agreements and international business related issues. Manage development, oversight and maintenance of the Resource Acquisition
and Resource Distribution Plans, including testing and regular updating. Develop and implement real-time and historical operational
metrics and tracking systems for management and operational use. Implement staff training programs to improve operational
performance and to retain and develop staff. Work within assigned schedules and budgets. Recruit, train and manage a diverse and
large staff of volunteers (Refer to Role of Volunteers Developmental Plan)
Assess the organizational and develop a plan for improvement and change needed to take the organization to the next level of
performance and efficiency. Develop key performance metrics and institute these as a continual basis for growth and improvement of
performance.
TBD (Resource Acquisition Director – United States)
Resources Acquisition Director – United States - Job Description
JOB TITLE: Resources Acquisition Director – United States
FUNCTIONS: Performs administrative work directing, managing, supervising and coordinating the activities related to
the verification of shipment, receiving, processing of materials, instruments and equipment, and distribution of all items and materials
as directed. Also responsible for the storage, inventory control, ordering, and distribution of supplies, linen, teaching materials and
equipment throughout the Bending Back Barriers’ educational system.
REPORTS TO: TBD
MAJOR FUNCTIONS: Plans, organizes and coordinates the collection, processing, storage and distribution of supplies, material
and equipment for the Bending Back Barriers’ educational system. Determines and implements resource distribution inventory and
distribution standards and procedures; establishes work methods and performance standards for shipping and receiving all supplies,
materials, equipment and handling reprocessing duties; works closely with teaching personnel, other department managers, and
directors to establish inventory standards to meet daily operational needs. Determines and recommends fiscal requirements of the
department; prepares departmental budgets to include expenses and projected revenue; monitor the expenditures of approved budgeted
funds; responsible for all charges, as well as department charges for supplies, materials and equipment. Responsible for all personnel
actions to include interviewing and hiring, establishes and coordinates orientation programs for new personnel; conducts or reviews
performance evaluations; manages work assignments; manages the preparation of work schedules and ensures appropriate staffing and
adequate coverage for the department; handles disciplinary actions. Conducts inspections of the distribution and receiving facilities,
and inventory warehouses to assure uninterrupted supply, flow of supplies, equipment and materials to departments and to ensure
compliance with established policies, procedures, rules and regulations. Maintains statistical data and reports reflecting departmental
activities; prepares necessary recommendations, reports and analyses reflecting status of operational activities and departmental goals
and objectives. Responsible for the maintenance and distribution of educational equipment; confers and perform evaluation of
supplies, materials and equipment; coordinates with the acquisition director of supplies, materials and equipment with the Purchasing
Department. Communicates on a daily basis with educational services, educational staff, critical staff and procedure areas. Develops
and collects data for the continuous quality improvement plan. Evaluates and recommends information systems for Resource
Distribution. Maintains a current knowledge of software and hardware options that are available for Distribution Services. Manages
automated dispensing systems, which includes supplies, materials and equipment. Communicates on a daily basis with educational
services, educational staff, and educational areas to assure that supplies, materials and equipment are available. Review department
performance in relation to established goals, implementing changes to effect continual improvement in services provided; and assures
compliance with all internal and external standards as well as regulatory and legal requirements. Follows universal precautions and
utilizes personal protective equipment as required.
TBD (Resource Acquisition Distributor - Mexico)
Resource Acquisition Distributor – Mexico – Job Description Pending
JOB TITLE: Resource Acquisition Distributor – Mexico
FUNCTIONS: Performs administrative work directing, managing, supervising and coordinating the activities related to the
verification of shipment, receiving, processing of materials, instruments and equipment, and distribution of all items and materials as
directed. Also responsible for the storage, inventory control, ordering, and distribution of supplies, linen, teaching materials and
equipment throughout the Bending Back Barriers’ educational system.
REPORTS TO: (TBD)
MAJOR FUNCTIONS: Plans, organizes and coordinates the collection, processing, storage and distribution of supplies, material and
equipment for the Bending Back Barriers’ educational system. Determines and implements resource distribution inventory and
distribution standards and procedures; establishes work methods and performance standards for shipping and receiving all supplies,
materials, equipment and handling reprocessing duties; works closely with teaching personnel, other department managers, and
directors to establish inventory standards to meet daily operational needs. Determines and recommends fiscal requirements of the
department; prepares departmental budgets to include expenses and projected revenue; monitor the expenditures of approved budgeted
funds; responsible for all charges, as well as department charges for supplies, materials and equipment.
Responsible for all personnel actions to include interviewing and hiring, establishes and coordinates orientation programs for new
personnel; conducts or reviews performance evaluations; manages work assignments; manages the preparation of work schedules and
ensures appropriate staffing and adequate coverage for the department; handles disciplinary actions. Conducts inspections of the
distribution and receiving facilities, and inventory warehouses to assure uninterrupted supply, flow of supplies, equipment and
materials to departments and to ensure compliance with established policies, procedures, rules and regulations. Maintains statistical
data and reports reflecting departmental activities; prepares necessary recommendations, reports and analyses reflecting status of
operational activities and departmental goals and objectives. Responsible for the maintenance and distribution of educational
equipment; confers and perform evaluation of supplies, materials and equipment; coordinates with the acquisition director of supplies,
materials and equipment with the Purchasing Department. Communicates on a daily basis with educational services, educational staff,
critical staff and procedure areas.
Develops and collects data for the continuous quality improvement plan. Evaluates and recommends information systems for
Resource Distribution. Maintains a current knowledge of software and hardware options that are available for Distribution Services.
Manages automated dispensing systems, which includes supplies, materials and equipment. Communicates on a daily basis with
educational services, educational staff, and educational areas to assure that supplies, materials and equipment are available. Review
department performance in relation to established goals, implementing changes to effect continual improvement in services provided;
and assures compliance with all internal and external standards as well as regulatory and legal requirements. Follows universal
precautions and utilizes personal protective equipment as required.
TBD (Director of Fundraising)

(Director of Fundraising Job Description)
JOB TITLE: Director of Fundraising
FUNCTION: The position of Director of Fundraising – United States will be responsible for developing and supporting the
organization’s major fundraising and direct marketing programs relating to the United States. Responsibilities include: supporting the
fundraising efforts of Bending Back Barriers, including drafting funding proposals and grant applications, meeting with donors, and
identifying funding sources in coordination with the organization’s overall fundraising programs. It will be critical for the candidate
to bring fundraising prospects and networking together to raise funds and working to build relationships across departmental borders.
The position is also responsible for direct marketing in the United States, including public awareness initiatives with the expectation of
attracting additional new gifts and support.
MAJOR FUNCTIONS: Be the project manager on the organization’s American focused fundraising project implementations. Support
the fundraising efforts of Bending Back Barriers in America; assisting in drafting funding proposals and grant applications, meeting
with donors, Identifying new funding sources in coordination with the organizations overall fundraising programs for the United
States. Sharing fundraising prospects and networking together to raise funds and working to level relationships across departmental
barriers. Develop and execute annual direct marketing and fundraising plans for the United States, including analyzing donor markets
and demographics. Use database management methodology on a daily basis to manage actual and prospective donors to create
strategies for growth of the organization as well as prepare reports for the CFO, and the Board of Directors. Create innovative and
attractive donor acknowledgement and recognition opportunities. Develop and manage relationships with potential donors. Develop
suitable marketing materials to support fundraising in close liaison with the CFO for American donors. Oversee professional and
efficient donor management processes, as well as minimizing administrative hurdles for donations. Develop, manage and report on
the budget for fundraising in the United States. Provide regular reporting to the CEO on the United States fundraising program.
TBD (Events/Conference Coordinator)
EVENTS COORDINATOR JOB DESCRIPTION
JOB TITLE: Events/Conference Coordinator
FUNCTION: Schedules and coordinates public events, seminars, conferences and services for the Bending Back Barriers
organization. Arranges various aspects of events such as security of conference room reservations, technical requirements, parking,
staffing or various other services. Maintains a flexible work schedule in order to coordinate and attend evening and weekend events.
Maintains on-call status.
REPORTS TO: TBD
MAJOR FUNCTIONS: Schedules facilities and services for outside events; maintains weekly and monthly facility activities calendar;
updates calendar as required. Recommends for approval or denial of facility rental for specific events by reviewing rental
applications. Coordinates with renter’s management to negotiate rental costs and determine requirements of renter in regard to
technical, security and/or other requirements. Ensures adequate staffing for events and schedules set-up, technical, stage and other
crews accordingly; supervises crews during events. Provides assistance and information to faculty, staff and outside organizations
regarding facility use and capabilities. Maintains contact with patrons of clients via telephone or written correspondence. Represents
Bending Back Barriers in public relations/liaison capacity on matters relating to events and at departmental meetings. Attends events
to facilitate operations and responds to emergencies, problems, etc., ensures all aspects of events are implemented and controlled
according to plans. Maintains direct contact with personnel from the various outside organizations and departments associated with
scheduled events. Coordinates conferences and/or requested services including reserving conference rooms, determining catering
needs, preparing conference materials, tracking various expenditures and revenues, collecting fees and maintaining any necessary
records. Coordinates, determines and/or arranges physical maintenance of facility as required; oversees daily security of facility;
checks work of staff assigned in these areas. Maintains inventory of facility/department equipment. Compiles material for event
program; maintains mailing lists for distribution of event calendar or other pertinent information.
*(TBD) Vice Pres. of Public Safety, Security, Risk Man. & Loss Prevention
Vice President of Public Safety, Security, Management, and Loss Prevention Job Description
JOB TITLE: Vice President of Public Safety, Security, Management, and Loss Prevention
FUNCTION: The Associate Vice President (AVP) for Safety and Security leads and directs the coordination, development, and
management of the GW Safety and Security Program.
REPORTS TO: Chief Executive Officer, Vice President of Education, Board of Directors
MAJOR FUNCTIONS: The Vice President maintains a focus on Bending Back Barriers’ mission in the planning, administration, and
execution of all security-related programs. The VP will have a broad level of interface with the leadership of the Bending Back
Barriers, including the Board of Directors. During emergency response situations, and drills, the VP reports directly to the Bending
Back Barriers Chief Executive Officer and Vice President of Education.
TBD (Campus Police Director)
Campus Police Director Job Description
JOB TITLE: Campus Police Director
FUNCTION: The Campus Police Director is responsible for the overall safety and security of the Bending Back
Barriers campus community.
REPORTS TO: Vice President of Public Safety, Security, Risk Management and Loss Prevention
MAJOR FUNCTIONS: Maintain program for the protection of people and property, Direct the operation of the Campus Police
Department, Develop parking programs and traffic regulations, Organize/develop safety programs and strategic planning, Maintain
program for fire prevention and fire prevention equipment, Calculate and maintain annual department budget, Prepare employee
evaluations, analyzing performance, Identify departmental training needs and schedule the appropriate training, Serves as a member of
the Emergency Response team, Serve as primary investigator of on campus incidents reported to the Campus Police, The Chief may
not carry a weapon, but is expected to maintain a satisfactory proficiency level as outlined in the Campus Police firearms policy.
Remain aware of problem dwellings and criminal activity in the surrounding community, Communicate with local police, fire and
traffic departments regarding matters of concern to the college community (traffic, reports, garbage, crime, safety, etc.), Draft and
prepare letters to appropriate entities for the Vice President of Safety and Security, Board of Directors, Administration, Research and
Planning. (Letters to city and government officials, etc.), Maintain files of hazardous materials on campus, Serve on panels during
Parent’s Weekend, Preview Day, Registration, etc., Serve on campus committees when requested, Remain in close contact and
maintain effective working relationship with Student Affairs, Meet with student groups and organizations as necessary, Educate
campus community of building safety and evacuation plan in the event of a disaster, Attend civic and government meetings when
applicable, Identify areas of energy waste. Notify appropriate department. Offer recommendations to reduce energy waste, Remaining
cognizant of trends and legal concerns for campus law enforcement, Prepare the Assistant Campus Police Director to manage the
Campus Police Department in the absence of the Chief, Revise informational manuals as needed (Campus Police Department SOP,
Emergency Response), Prepare and distribute an Annual Security Report as directed by the Jeanne Clery Disclosure of Campus Crime
Statistics Act of 1998, Prepare and disseminate emergency information via school media sources (e-mail, voice mail, print media)
when appropriate (criminal activity, inclement weather/school closings, service information, etc.).
TBD (Loss Prevention Director)
Loss Prevention Director Job Description
JOB TITLE: Loss Prevention Director Job Description
FUNCTION: Responsible for all aspects of loss prevention for Bending Back Barriers. Manages, develops, and recruits Loss
Prevention personnel. Develops loss prevention strategies and objectives, designed to educate, enhance awareness among all levels of
employees, with the overall objective of controlling shrinkage, and protecting all Bending Back Barriers’ assets.
MAJOR FUNCTIONS: Interacts with senior management, internal staff, and external parties to resolve issues, negotiate vendor
contracts, develop and implement new practices. Develops and maintains an effective partnership with all field operations staff.
Provides oversight in all specific internal investigations. Provides modifications to any and all existing company loss prevention
policies as needed, or establish new loss prevention policy. Improves upon the shrink attainment goal in accordance with department
budget and objectives through specific initiatives. Develops and implements training programs and initiatives for all levels of field
personnel to combat loss prevention issues. Manages multiple reporting tools. Analyzes inventory results in order to identify
potential trouble areas. Develops initiatives to rectify problems before serious loss. Budgets for payroll, resources, expenses and staff
requirements. Manages, develops, and evaluates Loss Prevention personnel. Identifies staff developmental opportunities and
strengths. Develops and maintains partnerships with all internal levels and external department personnel.
TBD (Public Safety Director)

Public Safety Director Job Description
JOB TITLE: Public Safety Director
FUNCTION: Under general administrative direction, plans, directs, manages, and oversees the activities and operations of
the Bending Back Barriers Public Safety Department including law enforcement, criminal investigations, crime prevention, fire
suppression and prevention, emergency medical services, disaster responses, community problem solving, code enforcement, general
community support services, and related support services; coordinates assigned activities with other departments and outside agencies
(as necessary); acts as a member of the Bending Back Barriers’ management team; and provides highly responsible and complex
administrative support, and reports to the Vice President of Public Safety, Security, Risk Management, and Loss Prevention.
REPORTS TO: Vice President of Public Safety, Security, Risk Management, and Loss Prevention.
MAJOR FUNCTIONS: Assumes full management responsibility for all Public Safety Department services and activities; manages the
development and implementation of departmental goals, objectives, and priorities for each assigned service area; recommends and
administers policies and procedures. Establishes policy, appropriate service and staffing levels; monitors and evaluates the efficiency
and effectiveness of service delivery methods and procedures; allocates resources accordingly. Assesses and monitors work load,
administrative and support systems, and internal reporting relationships; identifies opportunities for improvement; directs and
implements changes.
Plans, directs, and coordinates, through subordinate level staff, the Public Safety Department’s work plan; assigns projects and
programmatic areas of responsibility; reviews and evaluates work methods and procedures; meets with key staff to identify and
resolve problems. Selects, trains, motivates, and evaluates assigned personnel; provides or coordinates staff training; works with
employees to correct deficiencies; implements discipline and termination procedures. Oversees and participates in the development
and administration of the department budget; approves the forecast of funds needed for staffing, equipment, materials, and supplies;
approves expenditures and implements budgetary adjustments as appropriate and necessary. Oversees the acquisition and
maintenance of department equipment and vehicles; maintains safety standards for personnel and equipment.
Provides staff assistance to the local, community leaders; prepares and presents staff reports and other necessary correspondence;
attends local community meetings as required. Represents the Public Safety Department to other departments, community leaders,
and outside agencies; coordinates assigned activities with those of other departments and outside agencies and organizations.
Responds to and resolve difficult and sensitive citizen inquiries and complaints; explains, justifies, and defends department programs,
policies, and activities; negotiates and resolves sensitive and controversial issues. Participates on a variety of boards, commissions,
and committees; serve as Bending Back Barriers’ representative to committees and community organizations concerned with
improvements in law enforcement and fire services, public education, and departmental public relations. Attends and participates in
professional group meetings; maintain awareness of new trends and developments in the field of law enforcement, crime prevention,
fire suppression, fire prevention, and related support services; incorporates new developments as appropriate. Responds to and may
command police and/or fire emergencies or community disasters.
TBD (Crisis Management Director)

Crisis Management Director Job Description
JOB TITLE: Crisis Management Director Job Description
FUNCTION: Develops and implements operational plans and procedures regarding Crisis Management Activation Services,
to include incident management, call center and related field operations. This position will be responsible for coordinating with the
departmental teams of Public Safety, Security, Risk Management and Loss Prevention to ensure continuous operations and
uninterrupted flow of materials and resources during crisis, or crisis-related situations.
MAJOR FUNCTIONS:Ensure ongoing technological and operational readiness, including managing quality assurance programs, internal,
faculty-related drills, and oversight of training for crisis response staff. During crisis activations, the Director of Crisis Management
will manage the Crisis Command Center and serve as the Incident Manager. As Incident Manager, responsibilities will include
oversight of Bending Back Barriers’ crisis response activities, coordination of daily planning meetings, and coordination of Field and
Call Center Operations with direction provided by the Vice President of Public Safety, Security, Risk Management and Loss
Prevention.
TBD (Risk Management Director)
Risk Management Director Job Description
JOB TITLE: Risk Management Director
FUNCTION: The Risk Manager is responsible for administering and managing the facility’s risk management program.
REPORTS TO: Vice President of Loss Prevention, Risk Management, Public Safety & Security; Chief Executive Officer
MAJOR FUNCTIONS:Develops and implements the organization’s risk management program in a manner that fulfills the mission and
strategic goals of the organization while complying with state and federal laws and accreditation standards related to safety and risk
management. Develops and implements systems, policies and procedures for the identification, collection and analysis of risk related
information. Educates and trains the leadership, staff and business associates as to the risk management program, and their respective
responsibilities in carrying out the risk management program. Leads, facilitates, and advises departments in designing risk
management programs within their own departments. Collects, evaluates, and maintains data concerning student injuries, claims,
worker’s compensation, and other risk-related data. Investigates and analyzes root causes, patterns, or trends that could result in
compensatory or sentinel events. Helps to identify and implement corrective action where appropriate. Provides a quarterly summary
to the Board of Directors on incidents, claims, and claim payments. Serves as the organization’s liaison to the organization’s
insurance carrier. Assists in processing summonses and claims against the facility by working with legal counsel to coordinate the
investigation, processing, and defense of claims against the organization. Actively participates in or facilitates committees related to
risk management, safety, and quality improvement.
*TBD (Vice President of Community Development)
Vice President of Community Development Job Description
JOB TITLE: Vice President of Community Development
FUNCTION: General Description: The Vice President for Community Development has responsibility for promotion of
community development through classes and activities that include recreation programs, cultural programs and community
development programs. The Vice President for Community Development manages the day-to-day operations of the Community
Development Department by supervising the directors of the Career Transitions Program, Community Outreach, Education, and
Cultural Programs, Recreation and Fitness Programs, and any extension agents of Bending Back Barriers.
REPORTS TO: TBD
MAJOR FUNCTIONS: Leads the business development and external affairs functions both strategically and operationally.
Responsibilities will include fundraising, representing Bending Back Barriers externally, developing internal management and
information systems to help make Bending Back Barriers’ fundraising more effective, broadening its donor and investor base, and
increasing revenues. Manages a team that includes individual and institutional fundraisers, marketing and communications
professionals, and impact assessment staff. Establishes a reputation in impact investing, social enterprise, international economic
development, financial services, and/or corporate social responsibility.
TBD (Community Rehabilitation Director)

Community Rehabilitation Director Job Description
JOB TITLE: Community Rehabilitation Director
FUNCTION: Responsible for all financial, programs, operational, administrative and legal aspects of the daily organizational
management of CRP (Community Rehabilitation Program), which includes but is not limited to annual fund development, public
relations and marketing, management of all fiscal resources, evaluating center programs and supervision of established program staff
who implement advocacy and system change activities. Works under authority granted by the Board of Directors, to implement the
Board’s Strategic Plan and ensure program and fiscal accountability. Liaisons effectively with national, state, regional and local
community organizations and community leaders, and coordinates the contributions of diverse groups of Board of Directors, donors,
staff, volunteers and community groups.
MAJOR FUNCTIONS: ORGANIZATIONAL DEVELOPMENT: Works with the Board of Directors to develop to develop broad support on the
national, state, regional and local level for the Bending Back Barriers Organization. Oversees and supports current program staff, and
develops short and long term staff development plans.
FINANCIAL, MANAGEMENT AND ADMINISTRATION: Implements Bending Back Barriers Board-approved Strategic Plan, and implements
other Board plans in a timely way as they relate to the programs, annual grant and fund development, communications, and business
development. Ensures legal compliance and program and fiscal accountability. Provide the Bending Back Barriers organization with
expertise in non-profit management, business and financial analysis. Provides leadership in developing organizational and financial
plans with the Board of Directors and other staff, and carry out plans and policies as authorized by the Board. Promotes active and
broad participation by partner organizations and volunteers in the organization’s work. Develops, enhances and maintains a working
knowledge of significant developments and trends in socially and economically disadvantaged communities, as well as an
understanding of shifts in government involvement at the State and Federal levels. Develops, enhances and maintains a working
knowledge of trends in philanthropic giving patterns within the Bending Back Barriers’ catchment area. Maintains fiscal
responsibility for the annual budget and report to the Board regularly.
PROGRAM DEVELOPMENT AND MANAGEMENT: Oversees the current programs of the agency and working with staff, develop programs to
achieve goals and objectives of the agency’s grant programs and the strategic plan of the Board of Directors. Identify and cultivate
partner organizations locally, regionally and nationally, and internationally, as appropriate, for mutual program benefit. Assists the
Board by maintaining and promoting the vision and mission of Bending Back Barriers and in achieving goals and objectives of the
Strategic Plan. Initiates and assists in recommending and developing policies and setting priorities.
BOARD RELATIONS AND COMMUNICATIONS: Keeps the Board and Chairman, and Chief Executive Officer fully informed on the condition
of the agency and other important factors affecting the health of Bending Back Barriers. Communicates regularly with the President
and key Board members. Serves as staff liaison to Board committees as appropriate. Assists the President in planning the agenda and
materials for board meetings and board strategic planning presentations.
PUBLIC RELATIONS AND COMMUNICATIONS: Serves as chief spokesperson for Bending Back Barriers and acts as liaison with consumer
partners and community groups, and may delegate those duties as necessary; represents Bending Back Barriers on various community
committees; works in concert with other advocacy organizations to further Bending Back Barriers’ goals and objectives. Takes an
active role in local, state and national disability and independent living organizations; educates legislators regarding issues affecting
persons with disabilities. Provides direct service to consumer partners of the Center as needed, including information and referral to
callers and consumer partners; gives ADA trainings. Establish and strengthen working relationships with partners at the local,
regional, national, and international levels in the non-profit corporation industry. Identify and develop new partnerships with business
and community leaders. Ensure appropriate representation, as a spokesperson, of Bending Back Barriers’ goals and objectives to
community and corporate groups and other interested individuals. Oversee the development and production of all agency printed
materials and publications in accordance with predetermined graphic standards.
Fundraising: Monitors grant opportunities and oversee the submission of grant applications. Provides leadership in developing
fundraising plans with staff and the Board of Directors. Provide support and work with the Board in raising funds for the agency.
Oversees and supports fundraising efforts including capital campaign, special event, major gifts, and corporate and personal individual
solicitations
TBD (Block Grants Director)

Block Grants Director Job Description
JOB TITLE: Block Grants Director
FUNCTIONS: Under general supervision of the Community and Economic Development Director, performs coordination of
Bending Back Barriers’ Community Development Block Grant (CDBG) program; assists in development of housing programs and
services offered by the Bending Back Barriers.
REPORTS TO: TBD
MAJOR FUNCTIONS: Provides primary support in marketing Rural Community housing programs. Coordinates project performance
with all CDBG (Community Development Block Grants) recipients to ensure timely spending of funds and prepares necessary reports
and information required by Bending Back Barriers and other grantee requirements. Assists in administering the CDBG Annual
Action Plan process in preparation of the annual budget for the program. Conducts research and assists in processes in potential
efforts to establish a nonprofit arm for Bending Back Barriers. Also works with coordination committees which assists in formulating
the structure of future housing programs. Develops processes of housing programs including housing rehabilitation, acquisition and
homeowner assistance programs for the rural residents and future partnering organizations. Administers, markets and provides follow
up with newly funded down payments and closing cost assistance for the Community Development Block Grant program.
TBD (Investment Resources Director)

Investment Resources Director Job Description
JOB TITLE: Investment Resources Director Job Description
FUNCTION: Raises and deploys forms of capital to meet niche market needs for community health centers nationally.
MAJOR FUNCTIONS:Part of the senior leadership team that sets direction and develops strategies for achieving set goals as designated by
the (CPBCG) Capital Projects Budget Core Group. Works independently and with other Bending Back Barriers senior management
members. Develop relationships and agreements with investors and lenders and manages ongoing relationships. Works with Capital
Projects Consulting Team, structures and closes transactions on behalf of Bending Back Barriers. Manages attorneys, accountants and
other outside financial consultants. Coordinates documentation, closing, compliance and reporting on all transactions
To the extent that Bending Back Barriers’ own allocation of funding for capital projects is insufficient, identifies and work with
outside consultants to structure financing and grant transactions on behalf of Bending Back Barriers. To the extent necessary, defines
source capital for financial transactions, capital projects, and negotiate advantageous financing structures. Works with Bending Back
Barriers financial team to coordinate all financial transactions with, as deemed necessary, outside consultants. Lead strategy and
expansion of managing application development for additional allocations of tax credits.
TBD (Economic Development Director)
Director of Community and Economic Development Job Description
JOB TITLE: Director of Economic and Community Development
FUNCTION: Manages the day-to-day operation of the Economic Development Department under the
general direction of the Vice President of Community Development, and assists community leaders with
the integration of community programs and services.
REPORTS TO: Vice President of Economic Development
MAJOR FUNCTIONS: Manages the division’s day-to-day operations, supervises division staff, and assures
accuracy and timely submission of required documents and reports to grantor agencies. Assists local
community leaders and groups in their planning and development efforts, including development of
projects, identification of funding sources, assistance in preparing applications for said funding sources,
and tracking projects to completion. Coordinates and obtains, as needed, professional and technical
assistance for Community-Educational Development programs from all applicable or appropriate sources.
Performs detailed research and analytical studies of key issues related to local project funding needs
and/or application preparation. Oversees the ongoing process of updating development plans and all
materials developed by such programs for the improvement of local, rural communities. Coordinates the
planning and development of new programs and project initiatives, particularly those related to goals such
as economic development. In concert with the director of resource management, tracks costs associated
with all division projects. Develops ways in which related programs can be integrated for efficiency, and
innovative mechanisms can be developed for enhanced program, and effectiveness. Represents Bending
Back Barriers at various local, regional, state, national, and international meetings. Assists in retaining
current and securing additional funding sources. Performs other duties as assigned.
TBD (Small Business Development Director)
Small Business Development Director Job Description
JOB TITLE: Small Business Development Director Job Description
FUNCTION: The Small Business Development (SBD) Director is responsible for providing counseling, education and
training to small business owners and other entrepreneurs within the rural communities with the sovereign borders of the country of
Mexico. The Director is responsible for promoting self-employment and the creation of new small businesses throughout the within
the rural communities with the sovereign borders of the country of Mexico. The Director must organize and administer the operations
of Small Business Development for Bending Back Barriers.
REPORTS TO: TBD
MAJOR FUNCTIONS:Assesses, determines and designs programs and services that meet the requirements of the US Small Business
Administration (SBA), and the Bending Back Barriers Economic and Community Development program. Designs programs for and
provides free one-on-one business counseling to individuals and private organizations. Plans, schedules, and delivers business
training classes and seminars. Manages the Small Business Management (SBM) Program. Supervises business counselors and
instructors assigned to the SBD and SBM program. Manages the adopted budget for the SBDC, SBM program, and SBDC Program
Income accounts. Creates marketing and public relations materials about the SBDC. Gathers economic information as requested.
Prepares and distributes requested reports. Distributes information to the media as requested or scheduled. Maintains a filing system
for documents. Develops a work plan with the OSBDCN that shows goals, objectives, activities, and outcomes. Develops and
maintains partnership that affect the SBDC Stays knowledgeable about business activities in the region. Prepares and makes
presentations about business operations. Manages the annual budgets for the SBDC and SBM program. Travels outside the district to
attend meetings. Works outside the normal workday including evenings and weekends when necessary.
TBD (Promise Neighborhoods Director)
Promise Neighborhoods Director Job Description
JOB TITLE: Promise Neighborhoods Director Job Description
FUNCTION: Oversee the instituting of a Tutor-to-Mentor Connection Program (TMCP). Oversees the matching of tutors
and children in every part of Rural Mexico. Head a community-wide program targeting at-risk youth, and following and providing the
much-needed tools for success from high school, to and, and following up after the student graduates from college.
REPORTS TO: TBD
MAJOR FUNCTIONS: Provides access to ancient and modern technology to provide practical systems for the application of
knowledge. Creates and promotes situations, programs and relationships that foster a sense of connection, attachment and belonging
to a larger group or common goal. Oversee a program that provides an opportunity to learn social and emotional skills, opportunities
to increase self-esteem. Oversees a program that provides an adult protective shield; that is, monitoring, providing supervision,
discipline and a caring adult presence. Oversees a program that minimizes trauma by developing an individual’s spirituality.
TBD (Women’s Programs Director)

Women’s Program Director Job Description
JOB TITLE: Women’s Program Director
FUNCTION: The mission of the Bending Back Barriers’ Women’s Program is to work for the advancement of all women.
We do this by providing women and men opportunities, programs, and services that address gender issues and promote equity, safety,
and success. Works closely with the Vice President of Community Development in establishing, coordinating, and evaluating
services, outreach, and programs designed to meet the needs of socially and economically disadvantaged youths, students, caregivers,
unwed-teenage mothers, faculty and staff.
REPORTS TO: TBD
MAJOR FUNCTION: Assists in providing information, advocacy, referral and other direct services to Bending Back Barriers’ Women’s
Center clientele. Assists in coordinating and implementing Women’s Center programs--including mentoring and leadership
initiatives, educational outreach events, and other programs as they arise. Assumes primary responsibility for Women’s History
Month, workshop series, and other “theme week” events. Produces monthly newsletter, contributes to weekly email calendar, and
assists in the development and editing of other office publications. Provides leadership and advising to the Bending Back Barriers’
Women’s Center Student Programming Board and support to student clubs, including the Bending Back Barriers’ Society of Women
Engineers (BBBSWE) and Bending Back Barriers’ Women in Engineering, Science and Technology (BBBWEST) club. Facilitates
educational programs on issues relating to women and gender, as appropriate and in accordance with experience. Maintains Women’s
Center website in coordination with Administrative Assistant. Works to develop and implement on and off campus outreach and
marketing efforts. Participates in the design and implementation of short and long-term strategic planning. Participates in Student
Affairs and other campus-wide projects and committees as assigned. Assumes responsibility for the office in absence of the Director.
TBD (Farm Communications Director)
Farm Communications Director Job Description
JOB TITLE: Farm Communications Director Job Description
FUNCTION: Oversees and coordinate the improvement and modernization of farming operations within rural communities.
Provides leadership to the operators of tenant farms.
REPORTS TO: TBD
MAJOR FUNCTIONS: Responsibilities include deciding, with farm owners, the most effective and cost-efficient method to harvest
crops, to plant and in what quantities, drawing up planting and harvesting schedules, and coordinating these activities with farm
operators. Providing a modernized method with which to meet production goals, identifying and correcting the problem to ensure that
the farm runs as efficiently and profitably as possible.
*Arvel Hall - Vice President of Operations
Vice President of Operations Job Description
JOB TITLE: Vice President of Operations
FUNCTION: Assists in management of operations and implementation of policies and procedures. Provides leadership to
and directs the Administration, Finance, and Human Resources programs. Sets goals, monitors work, and evaluates results to ensure
that departmental and organizational objectives and operating requirements are met and are in line with the needs and mission of
Bending Back Barriers. Provides support to staff, the Board of Directors, committees and outside organizations and can represent
Bending Back Barriers as spokesperson at important functions.
MAJOR FUNCTIONS:Organizational Planning: Facilitates the development, maintenance and monitoring of organizational plans.
Responsible for preparing the organization for ongoing change. Ensures clarity, understanding and commitment from all faculty,
staff, and senior management. Responsible for the development and management of integrated, strategy-aligned departmental work
plans. Responsible for the development and management of the annual operating and capital budgets.
Management Accountabilities: Directs all aspects of effective administrative management, financial management and reporting,
information technology, facilities and human resource management. Responsible for supporting the President/CEO and other senior
directors in all aspects of program growth specifically through strategic and operational planning guidance and by ensuring that
required infrastructure and support services are in place.
Innovation: Develops innovative initiatives to enhance internal efficiency and effectiveness.
Supervision Exercised: Directly supervises Directors, Managers, and Administrative Assistants. Responsible for overall
management to develop and interpret policies, procedures, purposes and goals of Bending Back Barriers.
TBD (Affordable Housing Director)
Affordable Housing Director Job Description
JOB TITLE: Director of Transportation
FUNCTION: Develop job descriptions for transportation personnel and oversees filling of vacancies.
REPORTS TO: Vice President of Operations
MAJOR FUNCTIONS: Develops long-range plan for transportation capital and personnel budgetary needs. Submits annual budget to
Vice President of Operations. Achieve cost-effective practices and demonstrate responsible fiscal control over program budget.
Establishes system to maintain transportation records and submit reports when required. Systematically monitors the effectiveness of
transportation programs and services. Implements procedures that maintain safety standards in compliance with state and federal
laws, and insurance regulations. Ensures that transportation operations are supportive of the instructional goals of Bending Back
Barriers. Facilitates effective communication with parents, staff, and school personnel. Uses communicative skill to resolve conflicts
with district administrators, teachers, staff, and parents. Implements and directs training program for drivers, special education
monitors, and all transportation staff. Supervises evaluation of new and experienced drivers. Coordinate investigation of school
vehicle accidents and monitor post-accident remediation. Demonstrates support for Bending Back Barriers’ student management
policies. Directs ongoing program to insure drivers are using proper student management skills. Promotes use of computerized
routing program to efficiently design and implement bus routes and schedules within boundary areas. Direct process to communicate
routes to drivers and follow-up to insure route accuracy. Develops system to take request for extracurricular trips and to schedule
most efficient means. Assist in planning attendance zone and transportation routes for new students. Conducts annual employee
evaluations and make sound recommendations for employment. Strives for professional growth and development through
participation in professional organizations. Drive a school bus when necessary. Performs other duties as assigned.
TBD (Director of Transportation)
Director of Transportation Job Description
JOB TITLE: Director of Transportation
FUNCTION: Direct activities related to dispatching, routing, and tracking all transportation vehicles, such as commercial
and/or company-owned vehicles.
REPORTS TO: TBD
MAJOR FUNCTIONS: Plans, organizes and manages the work of subordinate staff to ensure that the work is accomplished in a manner
consistent with organizational requirements. Directs investigations to verify and resolve complaints. Serves as contact persons for all
workers within assigned territories. Implements schedule and policy changes. Collaborates with other managers and staff members in
order to formulate and implement policies, procedures, goals, and objectives. Monitors operations to ensure that staff members
comply with administrative policies and procedures, safety rules, contracts, and government regulations. Promotes safe work
activities by conducting safety audits, attending company safety meetings, and meeting with individual staff members. Develops
criteria, application instructions, procedural manuals, and contracts regarding transportation programs. Monitors spending to ensure
that expenses are consistent with approved budgets. Directs and coordinates, through subordinates, activities of operations department
in order to obtain use of equipment, facilities, and human resources. Directs activities of staff performing repairs and maintenance to
equipment, vehicles, and facilities. Conducts determine causes of transportation accidents and to improve safety procedures.
Analyzes expenditures and other financial information in order to develop plans, policies, and budgets for increasing profits and
improving services. Negotiates and authorizes contracts with equipment and materials suppliers, and monitors contract fulfillment.
Supervises workers assigning classifications and preparing billing. Sets operations policies and standards, including determination of
safety procedures for the handling of goods. Recommends or authorizes capital expenditures for acquisition of new equipment or
property in order to increase efficiency and services of operations department. Prepares management recommendations, such as
proposed fee and tariff increases or schedule changes. Conducts employee training sessions on subjects such as hazardous material
handling, employee orientation, quality improvement and computer use. Participates in negotiations and settlements of grievances.
Provide administrative and technical assistance to those receiving transportation-related grants. Direct procurement processes,
including equipment research and testing, vendor contracts, and requisitions approval.
TBD (Human Resources Director – U.S.)
Human Resources Director – U.S. Division – Job Description
JOB TITLE: Human Resources Director – U.S. Division
FUNCTION: The Human Resources Director guides and manages the overall provision of Human Resources services,
policies, and programs for the entire company, within the United States. The major areas directed are:
MAJOR FUNCTIONS: Recruiting and staffing, organizational and space planning, performance management and improvement
systems, organization development, employment and compliance to regulatory concerns, employee orientation, development and
training, policy development and documentation, employee relations, company-wide committee facilitation, company employee and
community communication, compensation and benefits administration, employee safety, welfare, wellness and health, charitable
giving; and employee services and counseling. Directs administration, including reception, and be responsible for facility security and
upkeep in addition to space planning. The Human Resources Director originates and leads Human Resources practices and objectives
that will provide an employee-oriented, high performance culture that emphasizes empowerment, quality, productivity and standards,
goal attainment, and the recruitment and ongoing development of a superior workforce. The Human Resources Director coordinates
implementation of services, policies, and programs through Human Resources staff; reports to the CEO and serves on the executive
management team; and assists and advises company managers about Human Resources issues.
TBD (Human Resources Director – Mexico)

Human Resources Director – Mexico Division – Job Description
JOB TITLE: Human Resources Director – Mexico Division
FUNCTION: The Human Resources Director guides and manages the overall provision of Human Resources services,
policies, and programs for the entire company in the company, within the country of Mexico. The major areas directed are:
MAJOR FUNCTIONS: Recruiting and staffing, organizational and space planning, performance management and improvement
systems, organization development, employment and compliance to regulatory concerns, employee orientation, development and
training, policy development and documentation, employee relations, company-wide committee facilitation, company employee and
community communication, compensation and benefits administration, employee safety, welfare, wellness and health, charitable
giving; and employee services and counseling. Directs administration, including reception, and be responsible for facility security and
upkeep in addition to space planning. The Human Resources Director originates and leads Human Resources practices and objectives
that will provide an employee-oriented, high performance culture that emphasizes empowerment, quality, productivity and standards,
goal attainment, and the recruitment and ongoing development of a superior workforce. The Human Resources Director coordinates
implementation of services, policies, and programs through Human Resources staff; reports to the CEO and serves on the executive
management team; and assists and advises company managers about Human Resources issues.
TBD (Equality Director)
Equality Director Job Description
JOB TITLE: Equality Director Job Description
FUNCTION: To deliver high quality pre-written informal education sessions about racism in the country of Mexico.
Teaching and understanding of equality, and diversity issues to a broad range of young audiences including Primary School,
Secondary School and youth movements. To ensure monitoring systems are carried out, including feedback forms and compiling the
participants’ demographic compilations.
REPORTS TO: TBD
MAJOR FUNCTIONS: Deliver Race-Equality/Equality and Diversity informal education sessions to young people in schools and youth
movements in the Mexican community and accompanying organizations. Assists in planning the above sessions, and compiles
session feedback.
TBD (Training Director)
Training Director Job Description
JOB TITLE: Training Director
FUNCTION: Conducts and supervise training and development programs for employees. Offers a way of developing skills,
enhancing productivity and quality of work, building loyalty, and improving employee morale.
REPORTS TO: TBD
MAJOR FUNCTIONS: Plans, organizes, and directs a wide range of training activities. Conducts orientation sessions and arranges on-
the-job training for new employees. Helps employees maintain and improve job skills, and possibly prepare for jobs requiring greater
skill. Help supervisors improve their interpersonal skills in order to deal effectively with employees. Set up individualized training
plans to strengthen an employee's existing skills or teach new ones.
TBD (Recruitment and Retain Committee and Selection Policy)
Recruitment and Retain Committee and Selection Policy Job Description
Recruitment and Retain Committee and Selection Policy
Recruitment: The purpose of the Policy is to ensure an adequate and relevant staffing profile through the recruitment of suitable labor
to meet the Bending Back Barriers’ Human Resource requirements.
The Policy is based on: Effectiveness - producing enough suitable candidates and distinguishing accurately between both the suitable
and unsuitable.
Efficiency - using most cost-effective advertising, recruitment sources and methods.
Fairness - Maintaining Bending Back Barriers’ good name with existing employees and potential recruits alike, by dealing fairly,
honestly and courteously with all applicants.
Recruitment and Selection Procedures: Bending Back Barriers has committed itself to an Equal Opportunities in Employment Policy
for all its existing and potential employees. The aim of the Policy is to eliminate unfair and unlawful discrimination, confirming our
status as an “Equal Opportunities Employer.”
Vacancy determination: The decision as to whether to fill a vacancy must first be justified by the appropriate line manager. Final
authorization is given by the immediate supervisor, director and department head.
Job description: Every job, without exception, has a written job description listing the main duties and responsibilities. The job
description for all replacement vacancies is checked and amended where necessary. The job description, formulated by the line
manager, is ratified by the Director of Personnel.
Person specification: Each job has a person specification, setting out the experience, skills, abilities and qualifications required by an
applicant. Any person specification which already exists for a particular job is reviewed, taking full account of the job description. It
should not merely be based on the previous job holder.
Remuneration: The Remuneration and Nominations Committee of the Corporation will determine the pay and conditions of service of
the holders of senior posts. In accordance with the Articles of Incorporation, the Corporation is responsible for setting a framework
for the pay and conditions of service of all other staff. The Remuneration and Nominations Committee will determine the grading for
all vacancies and the incremental point for all new post-holders (with the exception of senior posts), being mindful of Bending Back
Barriers job evaluation process. This decision will reflect Bending Back Barriers’ need to recruit and retain suitable staff.
Application Forms: All candidates seeking employment with Bending Back Barriers, whether internal or external, must complete the
appropriate application form. Casual inquirers and those who write unsolicited letters of application are informed that this is not the
accepted method of recruitment and are referred to the sources of externally advertised vacancies.
Advertising: The principal aim of recruitment advertising is to attract suitable applicants for the job advertised at the minimum cost.
All advertisements are discussed with line managers and ratified by the Personnel Unit, particularly in relation to cost-effectiveness.
The following will be carried out in connection with job advertisements:
a) Advertisements must not make Bending Back Barriers liable or potentially liable to a claim in law under any legislation concerned
with discrimination on the grounds of Age, Disability, Race, Religion/Belief , Sex or Sexual Orientation.
b) All advertisements will include the Bending Back Barriers’ statement on Equal Opportunities.
SELECTION: On receiving enquiries regarding a job advertisement, either by telephone or letter; each applicant will be sent the following
within 48 hours:
1. A letter welcoming their interest and informing them about the selection process:
a. Job Description and Person Specification
b. Terms and Conditions for the Post, and general information about Bending Back Barriers
c. Information about the Criminal Records Bureau Disclosure requirements
d. Bending Back Barriers’ Equal Opportunities Policy Statement
On receipt of all completed application forms the Personnel Unit will be responsible for recording the following information on the
Recruitment Monitoring form:
1.Name
2.Ethnic Origin
3.Gender
4.Disability
5.Whether the applicant is internal/external or unemployed.
The following paperwork will then be prepared for the shortlisting panel:
a. The Job Description
b. The Person Specification
c. The Advertisement
d. Staff Handbook\Recruitment Selection Copies of each application form
In every case the shortlisting panel must include the appropriate Head of School/Division, the Line Manager and the Director of
Personnel (or their nominee).
Panel members must use the job description and person specification in determining the shortlisting criteria. Late applications will not
be considered if they are received after the closing date, other than in very special circumstances. Candidates will be shortlisted on the
basis solely of ‘best fit’ with the job description and person specification.
The Applicant Monitoring form is completed listing all applicants. Other than in special circumstances no one should be shortlisted
unless they meet all essential criteria. Once shortlisted applicants have been determined, the Director of Personnel will invite them for
an interview, usually in writing, with sufficient notice given.
INTERVIEW PANEL: The composition and size of the interview panel will be dependent upon the status and/or specialism of the vacant job,
but will in any case number at least two.
a) Academic Staff up to and including Management Spine
b) Vice President (or assistant to the Vice President if nominated by Vice President) and/or Senior Management
c) Director of Personnel
d) Vice-President (Academic)
e) Line Manager where appropriate
f) Support Staff
g) Principal (or Deputy Principal if nominated by Principal) and/or Vice Principal
h) (Corporate Services)
i) Director of Personnel
j) Line Manager
k) Vice-Principal where appropriate
APPOINTMENT OF SENIOR POST HOLDERS: Upon the occurrence of a vacancy, or expected vacancy, in a senior post, the Bending Back
Barriers Corporation shall –
a) advertise the vacancy nationally, and internationally; and
b) appoint a selection panel consisting of at least 3 members of Bending Back Barriers, and, except when it is his post which is
being considered, the principal manager.
The selection panel shall –
a) determine the arrangements for selecting applicants for interview:
b) interview those applicants; and
c) where they consider it appropriate to do so, recommend to Bending Back Barriers the appointment one of the applicants
interviewed by them.
Staff Handbook\Recruitment & Selection – If there is approval of the selection panel's recommendation, that person shall be
appointed.
If the selection panel are unable to agree on a person to recommend to Bending Back Barriers, or if the Selection Committee does not
approve their recommendation, the panel will repeat the steps specified in paragraph 2 (a) to (c), with or without first re-advertising
the vacancy. The Selection Committee shall have general responsibility for selecting for appointment all members of staff other than
appointments to senior posts.
THE INTERVIEW: The Director of Personnel will be responsible for the administration arrangements for the interview. Prior to the
interview, the Chairperson will arrange a discussion with the other panel members to determine the structure of the interview. All
interviewers must have available and make use of the job description and person specification of the vacant job. All interviewers will
receive training in recruitment and selection.
After each interview, panel members will independently assess the candidates individually against the essential and desirable criteria
using the approved Candidate Assessment Form. Qualifications will be checked by the Personnel Unit on the day of the interview.
The Chairperson will lead the discussion based on the interviewers’ assessment of each candidate.
The Chairperson will collate the comments of the members of the interview panel to determine an appointment and, if appropriate, a
reserve appointee. The reasons for rejection of unsuccessful candidates will also be recorded by the Chairperson, or as he/she
delegates, on the approved Candidate Assessment Forms. All Application Forms, Candidate Assessment Forms and Recruitment
Monitoring Forms and any other records will be kept for at least 6 months by the Personnel Unit.
AFTER THE INTERVIEW: All candidates will be informed whether or not they have been successful. Offers of appointment are subject to
satisfactory references, medical clearance and Enhanced or Standard Disclosure from the Criminal Records Bureau. Internal
candidates will be offered the opportunity to discuss the reasons for rejection.
TRAVEL AND SUBSISTENCE CLAIMS FOR INTERVIEW EXPENSES: (Please refer to section on finance).
CONTACT: TBD
TBD (Director of Buildings and Grounds)

Director of Buildings and Grounds Job Description
JOB TITLE: Director of Buildings and Grounds Job Description
FUNCTION: The Director of Building and Grounds maintains school buildings and grounds in top condition to ensure full
and productive use of Bending Back Barriers’ facilities. To accomplish these tasks the Building and Grounds Supervisor must work
closely with the staff and administration of Bending Back Barriers.
REPORTS TO: TBD
MAJOR FUNCTIONS:Maintain school buildings and grounds in top condition to ensure full and productive use of Bending Back Barriers
faculty, staff, students, and citizens of the surrounding communities. Ensure that all activities conform to Bending Back Barriers
guidelines. Communicate effectively with all members of the school district and surrounding community. React to change
productively and handle other tasks as assigned. Appropriately operate all equipment and machinery as necessary. Support the value
of an education. Support the philosophy and vision of Bending Back Barriers.
TBD (Clean Technologies Director)
Clean Technologies Director Job Description
JOB TITLE: Clean Technologies Director
FUNCTION: Establish clear departmental goals and objectives. Create competitive analysis, regionally and nationally,
regarding clean technologies. Identify key targets and the factors that influence business decision (e.g., existing regional cluster
companies, potential companies to locate here, legislative policy makers, business development intermediaries – chambers, agencies
and industry consultants). Identify key distinctions for regional opportunities and obstacles to realizing goals/objectives. Create
market survey and analysis identifying the core value proposition(s). Create core brand, messaging, logo if necessary, materials,
branded graphic design, implementation strategy.
REPORTS TO: TBD
MAJOR FUNCTIONS: Create cradle-to-cradle workshops which introduce people to the concept of clean technology. Works with
local leaders, businesses, and service providers, that efficiently & intelligently explore integrating policy frameworks & regulatory
processes for the immediate and surrounding region. Engage the immediate community in looking beyond shortterm investments, and
identify 10 near term projects – buildings, infrastructure, problems to address.
TBD (Director of Facilities)
Director of facilities Job Description
JOB TITLE: Director of Facilities
FUNCTIONS: Directs and performs programs of campus maintenance, custodial, construction, remodeling, and security in a
manner that will protect the public’s investment and support Bending Back Barriers’ operations objectives. Such maintenance
includes all buildings and improvements, grounds and plantings, utilities and mechanical/electrical systems, parking, roadways,
equipment and vehicles. Serves as foreman, laborer, and contractor on campus construction and remodeling projects. Creates and
maintains annual maintenance budget. Promotes a non-smoking environment.
REPORTS TO: TBD
MAJOR FUNCTIONS:Maintains mechanical, electrical and controls systems. Coordinates and orders contracted services as need to
accomplish repairs not practical to be done by Bending Back Barriers maintenance staff. Using manufacturers’ recommendations and
job knowledge, establishes and carries out a preventative maintenance program for the physical plant, tools and equipment for which
this position has responsibility. Serves as project director, assuring federal and state contract compliance, timely completion of tasks,
and satisfactory sub-contractor performance of any campus construction or remodeling projects. Supervises and performs
maintenance of buildings. Supervises and performs grounds maintenance, parking lot and walkway maintenance, and campus
beautification. Serves as a member of the Campus safety committee; stays alert to all Campus safety hazards to be corrected in a
timely manner. Acts as liaison with township, county, and, as it relates to fire, security, and occupational safety. Maintains a system
of grounds and facilities supplies and assets inventory and accounting. Purchases supplies and equipment within the Bending Back
Barriers’ purchasing guidelines. Supervises work of the campus staff and student workers. Supervises and performs work requested
or needed on work orders. Assigns and supervises a training program for new employees and student workers. Insures that required
Plant Services reports are prepared and filed within deadlines. Prepares plans, material lists and estimates for campus renovation
projects. Under the direction of the departmental vice president, prepares the annual operational budget for the operation of
maintenance of the Campus facilities. Serves as liaison to campus tenants. Maintains and enforces all applicable OSHA programs.
TBD (Recycle Director)

Recycling Director Job description
JOB TITLE: Recycling Director
FUNCTION: Helps plan and develop the environmental and waste reduction policies of the Bending Back Barriers Campus
area, working with county, district, borough and local community leaders. This includes:
REPORTS TO: TBD
MAJOR FUNCTIONS: Manages local recycling schemes; Creates and delivers educational programs; Organizes community and media
liaison initiatives. Promotes recycling within the local area by improving existing recycling facilities and developing new ways to
meet local, national, and international targets.
Typical work activities include:
1. Highlights the importance of recycling to the local community and media, and encourages and initiates new recycling schemes.
2. Monitors and expands existing schemes, e.g. recycling banks, curbside collections and composting; monitors the use of
recycling facilities; Advises on the management and development of recycling, e.g. via local focus groups; collects data,
compiles statistics and drafts reports.
3. Manages budgets, assesses tenders, prepares funding bids, advises and assists local community groups, and develops a
recycling infrastructure; Prepares, manages, and monitors contracts; promotes initiatives to encourage the support and
cooperation of the public through advertising and publicity campaigns.
4. Evaluating the benefits of collection, transportation and processing methods against the savings made in energy and natural
resources; Manages the operation of collection schemes for recyclable treatment plants and composting process plants.
5. Keeps up to date with current recycling best practice and legislation; Advises local businesses on waste disposal and recycling
initiatives; Recruits and trains volunteers in community organizations.
TBD (Engineering Director)
Engineering Director Job Description
JOB TITLE: Engineering Director
FUNCTION: The Director of Engineering will direct and manage the daily operations of the Engineering & Maintenance
department including staff and facilities management.
REPORTS TO: Director of Grounds & Facilities
MAJOR FUNCTIONS: Coordinate and direct all Engineering related projects for the property. Manage the daily operations of all
Engineering and Maintenance functions for the property including the maintenance of all physical facilities and routine inspections.
Direct the activities and manage the performance of the Engineering & Maintenance team. Partner with Grounds & Facilities Director
to develop and implement Engineering and Maintenance policies, procedures and practices for the property. Research new
developments and technologies used in the Engineering and Maintenance field. Ensure regulatory compliance within the Engineering
and Maintenance function, ensuring that all policies and practices are in compliance with required regulatory standards. Develop,
implement and manage energy conservation programs for the property to minimize expenses. Supervise the Human Resources in the
division to attract, retain and motivate the staff; hire, train, develop, empower, coach and counsel, conduct performance and salary
reviews, resolve problems, provide open communication vehicles, discipline and terminate, as appropriate. Oversee planning,
budgeting and project management for capital projects. Perform other duties as preferred.
TBD (Grounds Director)
Grounds Director Job Description
JOB TITLE: Grounds Director
JOB FUNCTION: Manages the daily operations of the Grounds & Maintenance department, including but not limited to tree removal, bed
maintenance and landscape operations.
REPORTS TO: Director of Grounds & Facilities
MAJOR DUTIES: Partner with Grounds & Facilities Director to develop and implement Grounds and Maintenance policies, procedures
and practices for the property. Plans, directs, and organizes daily activities of the grounds department, including training,
development and evaluation of staff. Supervises landscaping and grooming of maintainable acreage and manages pesticides and
herbicide applications. Oversees grounds projects or construction management related to the grounds department if necessary.
Oversee planning, budgeting and project management for capital projects. Researches and purchases any capital equipment or
supplies needed. Supervise the Human Resources in the division to attract, retain and motivate the staff; hire, train, develop,
empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communication vehicles,
discipline and terminate, as appropriate. Ensure regulatory compliance within the Grounds and Maintenance function, ensuring that
all policies and practices are in compliance with required regulatory standards. Research new developments and technologies used in
the Grounds and Maintenance field.
TBD (Shipping & Receiving Director)

Shipping and Receiving Director Job Description
JOB TITLE: Shipping and Receiving Director
FUNCTION: Supervises and coordinates activities of workers engaged in verifying and keeping records on incoming and
outgoing shipments, and preparing items for shipment: Studies shipping notices, bills of lading, invoices, orders, and other records to
determine shipping priorities, work assignments, and shipping methods required to meet shipping and receiving schedules, utilizing
knowledge of shipping procedures, routes, and rates.
REPORTS TO: TBD
MAJOR FUNCTIONS: Oversees incoming and outgoing shipping activities to ensure accuracy, completeness, and condition of
shipments. Determines space requirements and position of shipment in boxcars and trucks and lays out position of shipment.
Determines routing and legal load limits of trucks, according to established schedules and weight limits of states. Inspects loading
operations to ensure compliance with shipping specifications, and seals loaded boxcars and truck doors. Inspects material handling
equipment for defects and notifies maintenance personnel or contacts outside service facility for repair. Maintains vehicle maintenance
report. Directs movement of shipments from shipping and receiving platform to storage and work areas. Compiles records of unfilled
orders. Posts weight and shipping charges. Prepares bills of lading. Performs other duties as described under SUPERVISOR (clerical)
Master Title. May assist workers in shipping and receiving activities. May be designated according to function supervised as
Receiving Supervisor (clerical); Shipping Supervisor (clerical).
* TBD (Vice President of Medical Services)

Vice President of Medical Services Job Description
JOB TITLE: Vice President of Medical Services
FUNCTION: The Vice President of Medical Services provides strategic leadership for the development of service so that a
full continuum of services is created and structured in response to the needs of the patient, student, and physician. The vice president
will guide the development of the overall leadership structure and strategic plan and create goals and plans for quality and financial
management of the service line.
MAJOR FUNCTIONS: Identify and develop an overall leadership structure and team for the medical service line. Leadership
philosophies will be firmly grounded in a “team” mentality and approach.
2. Develop and implement a strategic and operational plan for the service line that addresses: mission, medical staff development
issues, charity care, access, quality improvement, financial performance, market assessment and analysis, human resources and
information management.
3. Assist in the development of a structure or framework that integrates physicians into decision making with the service line and
significantly involves them in strategic planning and budgeting.
4. Develop, in conjunction with the human resources staff, effective human resources management plans and strategies for the service
line.
5. Achieve a financial performance and market share that is the local market leader and subsequently, a regional or national market
leader.
6. Benchmark key performance indicators and major processes in order to move towards best practices and assure consistency of these
indicators across the collaborative network.
7. Explore creative alternative care settings to achieve highest possible quality and lowest possible cost (best value) with appropriate
utilization, case management and emphasis on prevention.
8. Be knowledgeable of mission integration, organizational development, managed care, capitation, cost reimbursement, etc., trends
and their ramifications on the service line and assure a similar understanding in leadership team and staff.
9. Assure compliance with all external regulatory agencies and organizations for all areas of responsibility.
10. Utilize continuous quality improvement philosophies, techniques and tools in all aspects of the position.
11. Develop supportive working relationships with other service line executives and support team leaders to ensure a seamless
continuum of care and avoid duplication.
12. Work with the managed care staff to develop a comprehensive, marketable picture of the service line’s continuum of care.
13. Align all work and resource management with the network’s mission, vision, philosophies and values, goals and strategic
imperatives.
TBD (Healthcare Director)

Healthcare Director Job Description
JOB TITLE: Healthcare Director
FUNCTIONS: Responsible for all aspects of patient care as well as supervising the day-to-day care and clinical operations of a
facility. Supervises the implementation and coordination of all patient care and nursing services at a facility.
REPORTS TO: TBD
MAJOR FUNCTIONS: Mentors and leads all nursing and care staff, and supervises all programs implemented by the medical facility.
In partnership with the Human Resources department, assists in hiring, training, disciplining and terminating employees. Other
important duties include participating in the budgeting process, ensuring maintenance of all records in accordance with policy,
ensuring regulatory compliance, and communicating and coordinating with family members regarding patient care.
TBD (Director of Dentistry)

Director of Dentistry Job Description
JOB TITLE: Director of Dentistry
FUNCTIONS: Has overall responsibility for the following: Program administration, development and implementation of the
patient care plan, ongoing evaluation of program content, faculty teaching and student/resident performance, evaluation of training
and supervision in affiliated institutions and off-service rotations, and maintenance of records related to the patient care program. In
addition, is responsible for quality, cost-effective and cost-efficient care in the Dental Service.
REPORTS TO: TBD
MAJOR FUNCTIONS: Establishes dental schedules (didactic, clinical and rotational) in collaboration with other directors and other
care programs cooperating with the Bending Back Barriers Dental Service. Assures that residents and attending dentists provide
appropriate night and weekend coverage for Bending Back Barriers’ students and patients from the surrounding, local community.
Personally sees patients. Supervises residents. Covers resident supervision, and recruits, hires, retains, and evaluates clinicians to
meet practice requirements and assures that there is adequate, high quality attending coverage for all. Assures and is directly
responsible for maintaining accreditation of all dental programs. In collaboration with other clinical departments and chiefs of service,
develops a schedule and ensures an appropriate educational experience for all by providing oversight of patient care, and delivery of
an educational curriculum. With the Vice President of Medical Services, and the Executive Director of Community Health develops
an annual budget for the General Dental Service. Pursues cost management and revenue enhancement initiatives for the General
Dental Service. Participates in hospital administrative committees as requested. Ensures compliance with ADA, and other external
agency standards. Ensures the accurate and timely completion of all medical and dental records. Ensures that residents and staff use
the practice equipment safely and appropriately. Develops and implements a Process Improvement Program for the General Dental
Service with focus on adherence to established practice guidelines, continuity of care, education, compliance, and patient well being
and satisfaction.
TBD (Teenage Mother’s Program Director)

Teenage Mothers Program Director Job Description
JOB TITLE: Program Director of Teenage Mothers
FUNCTION: Serves in a non-residential capacity to coordinate clinical services and assist in providing best practices
programming for teenage mothers and their children. This position will be responsible for ensuring that case management,
counseling, and supervision services are provided to teenage mothers and their children.
REPORTS TO: TBD
MAJOR FUNCTIONS:Oversee the overall clinical care and case management of teenage mothers and their children within the Bending
Back Barriers campus areas, ensuring that teenage mothers receive gender-responsive and culturally competent services that aid in the
development of identity and self-esteem. Assist in direct supervision of coordinators, instructors, nursing aids and weekend staff.
Coordinate and/or provide training for all staff as related to Bending Back Barriers policies and procedures, programming activities
and curriculum instruction.
Assist the Vice President to develop Bending Back Barriers guidelines and programs including but not limited to the following:
- Updating and creating policies and procedures as necessary. Identifying and developing program activities and functions.
- Identifying curriculum development and staff training needs. Coordinate, supervise, implement and, when necessary, lead
programming sessions.
- Compile participant evaluations, maintain accurate, legible client records, and complete reports as required by the Bending
Back Barriers Department of Social Services. Conduct weekly staff meetings with teenage mothers to review behavior and
performance within the program, determine curriculum progression, evaluate effectiveness of treatment plan, determine
treatment modifications and discuss overall program operations and staff performance.
- Provide specific clinical interventions to teenage mothers including, but not limited to, individual and group counseling on at
least a weekly basis. Participate in interviews with each teenage mother. Perform each teenage mother’s initial assessment in
coordination with her caseworker and develop a prenatal action plan and objectives for each teenage mother.
Work with Departmental Directors to provide input and recommendations for annual budget projections; and coordinate with staff to
ensure timely and accurate correspondence and reporting.
- Participate as required in the interviewing and hiring process for new staff. Support teenage mothers in the performance of
their duties by assisting with scheduling appointments, menu development, meal preparation, homework and school activities,
programming trips and necessary transportation. Assist in processing and collecting clinical, demographic or other data types
needed for program evaluation. Attend facility staff meetings, Youth Learning staff meetings and other trainings and meetings
as required. All other duties assigned by the departmental vice president.
TBD (Nurses-Family Partnership Director)
Nurses-Family Partnership Director Job Description
JOB TITLE: Nurses-Family Partnership Director Job Description
FUNCTION: Creates a supportive organizational environment that enables the home visitors and their supervisor to produce
good outcomes with families enrolled in the Nurse-Family Partnership. Advocates for flexible workplace policies governing hours
and days worked; and assures that nurse home visitors are fully dedicated to the Nurse-Family Partnership.
REPORTS TO: TBD
MAJOR FUNCTIONS: Responsible for helping the Supervisor monitor program quality and develop program improvement strategies,
help with staffing issues in the program, and provides support to the Supervisor as she conducts her work with the Home Visitors.
Helps make the Nurse-Family Partnership a highly visible and highly valued program within Bending Back Barriers and in the larger
community. This involves advocating for funding and other resources needed to keep the program growing. Relates to county and
state government entities concerned with the Nurse-Family Partnership, legislators or other elected officials, and leaders of
professional associations or other organizations with a stake in the success of the Nurse-Family Partnership.
TBD (Director of Dentistry)
Director of Dentistry Job Description
JOB TITLE: Director of Dentistry
FUNCTIONS: Has overall responsibility for the following: Program administration, development and implementation of the
patient care plan, ongoing evaluation of program content, faculty teaching and student/resident performance, evaluation of training
and supervision in affiliated institutions and off-service rotations, and maintenance of records related to the patient care program. In
addition, is responsible for quality, cost-effective and cost-efficient care in the Dental Service.
REPORTS TO: TBD
MAJOR FUNCTIONS: Establishes dental schedules (didactic, clinical and rotational) in collaboration with other directors and other
care programs cooperating with the Bending Back Barriers Dental Service. Assures that residents and attending dentists provide
appropriate night and weekend coverage for Bending Back Barriers’ students and patients from the surrounding, local community.
Personally sees patients. Supervises residents. Covers resident supervision, and recruits, hires, retains, and evaluates clinicians to
meet practice requirements and assures that there is adequate, high quality attending coverage for all. Assures and is directly
responsible for maintaining accreditation of all dental programs. In collaboration with other clinical departments and chiefs of service,
develops a schedule and ensures an appropriate educational experience for all by providing oversight of patient care, and delivery of
an educational curriculum. With the Vice President of Medical Services, and the Executive Director of Community Health develops
an annual budget for the General Dental Service. Pursues cost management and revenue enhancement initiatives for the General
Dental Service. Participates in hospital administrative committees as requested. Ensures compliance with ADA, and other external
agency standards. Ensures the accurate and timely completion of all medical and dental records. Ensures that residents and staff use
the practice equipment safely and appropriately. Develops and implements a Process Improvement Program for the General Dental
Service with focus on adherence to established practice guidelines, continuity of care, education, compliance, and patient well being
and satisfaction.
TBD (Funding Director)

Funding Director Job Description
JOB TITLE: TBD (Funding Director)
FUNCTIONS: Develop and write grant proposals, re-submissions, program updates, and reports for government, foundation,
and corporate funders.
REPORTS TO: TBD
MAJOR FUNCTIONS: Provide timely advice and information on funding opportunities, requirements and procedures. Collaborates in
defining and implementing project funding strategies. Provide assistance in resolving issues and conflicts with funding agencies.
Prepare contract-related documents, i.e. budgets, outcomes, goals, and objectives. Conduct research-i.e. prospects and other
opportunities for new funding. Serve as a resource to the Board of Directors on state and federal funding programs; provide
information, research, analysis, written reports and recommendations as needed. Coordinate and plan funding program activities,
including the prioritization, planning and scheduling of activities to guide program efficiency and effectiveness.
TBD (Director of Corporate and Funding Relations)
Director of Corporate and Funding Relations Job Description
JOB TITLE: Director of Corporate and Funding Relations
FUNCTION: Responsible for increasing the visibility of the Bending Back Barriers. Identifying, cultivating, soliciting
and stewarding corporations, corporate foundations, and private foundations. Actively engages in working to establish long-term
partnerships and strengthen relationships with the corporate and foundation sector, as well as other key communities, which will result
in funding for the short, intermediate and long-term goals of the Bending Back Barriers. The position provides the expertise to
advance the Bending Back Barriers’ interests by researching and identification sources of support, proactively seeking opportunities to
generate new proposals based on corporate guidelines and interests, and by maintaining strong communication ties with corporate and
foundation donors and prospects.
REPORTS TO: Vice President of Cooperating Non-profits, Board of Directors
MAJOR FUNCTIONS: Designs, implements, and manages a comprehensive proactive development plan focused on expanding
and enhancing corporate and foundation relationships by directing and coordinating activities related to obtaining corporate and
foundation monetary support. Identify emerging business leadership and industry trends with a special emphasis on developing high
value-exchange corporate alliances and identify, evaluate, cultivate and solicit five- and particularly six figure (and larger)
philanthropic commitments to support the mission and goals of Bending Back Barriers. Work closely with staff, directors, and
executive management to create opportunities to build awareness among corporate and foundation constituencies in order to build and
significantly expand positive fund-raising relationships. Identify and build upon key relationships within corporations/foundations and
review corporate profiles that suggest potential relationships because of common interests.
Advise faculty, administrators, and staff on corporate and foundation areas of interest, cultivation of corporate and foundations special
requirements in the development and presentation of proposals. Initiate opportunities for faculty, administrators, and executive
management to interact with corporate and foundation prospects and interpret corporate and foundation interests, and work directly
with the Bending Back Barriers directors and staff/faculty to develop new approaches to foundations and corporations and coordinate
these contacts to initiate the cultivation/fundraising process. Develop highly competitive proposals for corporate and foundation
prospects and leverage diverse corporate and foundation goals and preferences in conjunction with Bending Back Barriers’ goals.
Maintains a rigorous schedule of contacts with corporate and foundation representatives, creating management plans related to them,
compelling presentations and comprehensive fundraising proposals. Monitor proposal deadlines, prepare and edit proposals, and
manage proposal submissions. Maintain high quality stewardship process for active corporate and foundation prospects and donors.
Ensure that stewardship and reporting requirements are met to sustain successful partnerships by maintaining detailed records of
solicitation activities. Supervise the daily operations, including budget, interns, and support staff. A minimum of two visits to
corporate campuses per week is recommended.
TBD (Controller)
Controller Job Description
JOB TITLE: Controller
FUNCTION: Provides the board of directors and the organization management team with relevant financial data necessary
for budgetary and financial decisions. Oversees the efficient and timely performance of the accounting department.
REPORTS TO: TBD
MAJOR FUNCTIONS: 1. Directs the financial affairs of Bending Back Barriers within the scope of responsibility delegated by the CFO
and board of directors.
2. Directly supervises and coordinates activities of employees in the accounting department, ensuring that standard accounting
principles are followed in keeping Bending Back Barriers’ financial records.
3. Establishes and maintains financial objectives and policies.
4. Works with department supervisors to draw up annual budgets and projections.
5. Works with director and board of directors to establish long-range priorities for operations and capital expenditures for
Bending Back Barriers.
6. Is responsible for accurate and timely cash flow projections, financial and other reports as required for internal management,
Bending Back Barriers, and government agencies.
7. Prepares grant proposals and annual fund requests for Bending Back Barriers and special fund sources.
8. Advises management on desirable operational adjustments due to changes in tax laws.
9. Advises management concerning effects of economic changes upon Bending Back Barriers operations.
10. Makes recommendations to finance board for investment of capital funds.
11. Administers employee benefits program and pension plan.
TBD (Accounts Payable Supervisor)
Accounts Payable Supervisor Job Description
JOB TITLE: Accounts Payable Supervisor
FUNCTION: Supervises invoice processing and payment in a timely fashion. Examines a sampling of invoices processed to
ensure proper matching of purchasing and receiving documents, proper distribution to general ledger expense accounts, timely and
accurate payments that make full use of available discounts, and proper filing and storage of records.
REPORTS TO: TBD
MAJOR FUNCTIONS: Supervises matching of invoices with purchase orders and receiving documents. Prepares guidelines for proper
coding of invoices to general ledger expense accounts and updates to inventory records. Monitors cash flow reports and checks to
ensure that all discounts are taken and that accurate and timely payments are made. Reviews checks and vouchers to verify proper
payments before signature by controller. Reconciles subsidiary vendors' ledger with accounts payable total and with general ledger.
Prepares general ledger entries as required to correct errors. Supervises timely and accurate preparation of purchase journals and
budget reports. Makes sure payables clerk has obtained EINs or SSNs of all vendors so that 1099's can be sent at year's end.
Supervises to see that a proper record is kept of purchases subject to state use tax in preparation for periodic audits by state inspectors.
Supervises proper filing and storage of records in case of federal or state income tax audit. Supervises training of new accounts
payables clerks, assigns specific duties, and carries out performance appraisals.
TBD (Payroll Supervisor)

Payroll Supervisor Job Description
JOB TITLE: Payroll Supervisor
FUNCTION: Under general supervision, is responsible for payroll and payroll procedures for Bending Back Barriers.
REPORTS TO: TBD
MAJOR FUNCTIONS: 1. Supervises the processing of payroll for all employees.
2. Supervises the work of Payroll Department personnel from the source of authorization to delivery of salary checks,
maintenance of earnings records, and compliance with federal, state, and local reporting requirements.
3. Coordinates payroll functions relating to other operating units as appropriate to facilitate efficient processing of payroll data.
4. Maintains the procedures in connection with the preparation of payrolls; check distribution; federal, state, and local reporting
requirements; and other related functions.
5. Is responsible for the maintenance of all records in connection with payments for personal services.
6. Implements and/or streamlines procedures within the department to facilitate efficient processing of payroll data.
TBD (Purchasing Supervisor)

Purchasing Supervisor Job Description
Job Title: Purchasing Supervisor
FUNCTION: Primarily responsible for facilitating the procurement and distribution of Bending Back Barriers equipment,
supplies, and services.
REPORTS TO: TBD
MAJOR FUNCTIONS: Reviewing purchase request forms for accuracy and completeness. Writing and/or reviewing specifications for
supplies and services. Reviewing bids and memos to ensure adherence to procedures and policies. Compiling, recording, and
completing narrative and numerical purchase data. Exchanging purchasing information with employees, vendors, and sales
representatives.
* TBD (Vice President of Public Services)
(Description Pending)
TBD (Social Services Director)

Social Services Director Job Description
JOB TITLE: Social Services Director
FUNCTION: The SSD will be responsible for keeping up-to-date evaluation documentation on each student’s activities at
the campus facility. This documentation must comply with all state and federal, national and international requirements and will
contain specific student information relating to all pertinent demographics.
REPORTS TO: Vice President of Public Services
MAJOR FUNCTIONS:
TBD (Non-Violent Ex-Offenders Director)

TBD (Responsible Fatherhood Director)
TBD (Women’s Health Services Coordinator Job Description)

Women’s Health Services Coordinator Job Description
JOB TITLE: Women’s Health Services Coordinator Job Description
FUNCTION: The Women’s Health Services Coordinator is responsible to the Director of Community Health Services and
acts as the administrative officer for Women’s Health Services. He/she is responsible for the administrative supervision, program
development and budget management of the department’s Family Planning Program, Maternal Support Services Program, Maternal
Infant Paraprofessional Outreach Program, and prenatal care services. The Coordinator must assure that programs operate in
compliance with state and federal standards, and international policies and guidelines, and grant contract conditions. Participates with
the Prenatal Advocacy and Outreach program reporting and is responsible for plan preparation, coordination and reporting for the
Bending Back Barriers block grant. He/she must coordinate with other Health Department program managers, other local health
departments, community agencies and health care providers.
REPORTS TO: TBD
Major Functions: 1. Responsible for the selection, orientation, supervision and evaluation of health center personnel.
a. Participates in interviews and makes recommendations for hiring and the release of employees.
b. Responsible to assure orientation of health center staff so that they understand objectives, policies, procedures and
responsibilities.
c. Responsible for scheduling of staff, assigning duties, approving leave time and evaluating the performance of staff.
d. Coordinates scheduling and assignment of medical personnel.
2.Responsible for the ongoing functioning of the Women’s Health Center.
a. Responsible for a system of scheduling client visits.
b. Supervises the inventory and requisitioning of medical, educational and office supplies and equipment.
c. Responsible for keeping standards of care and routine orders current.
d. Supervises audits to assure quality of care.
e. Provides triage responsibility in dealing with patient complaints on the telephone and in the clinic setting.
f. Assists in the review and evaluation of educational materials used in the health center and the Family Planning
Program.
3.Responsible for implementing program plans within the Women’s Health Center, Family Planning Program, Maternal Support
Services Program, and the Maternal Infant Paraprofessional Program.
a. Participates in the development of goals and objectives for these programs and programs within the center.
b. Participates in the preparation of reports and other documents that describe services or document progress toward
established goals or objectives.
c. Participates in the development of the budget for the center and the programs.
4.Coordinates the activities of the Women’s Health Center with other health department staff and programs, including other health
centers, public health nursing, Maternal Infant Outreach Program, Registration and Enrollment, Breast and Cervical Cancer
Control Program, and Adolescent Health Programs.
5.Develops and maintains contacts with local and state, federal, and international agencies that provide funding and/or
programmatic guidance of the programs in the center and the department.
6.Develops and maintains contacts with community referral sources and medical providers for client care.
7.Provides leadership, advocacy, and education efforts related to reproductive health with local, regional and statewide groups.
8.Provides supervision of staff person assigned lead responsibility for the Paraprofessional Outreach Program.
9.Responsible for participation and maintenance of a system for prenatal care outreach, enrollment and referral within the center.
10. Responsible for assuring appropriate health care management managed care clients and clients of Women’s Health Services.
11. Performs other duties as assigned.
TBD (Upward Bound Director)

TBD (Internship Community Service Director)
TBD (Social Entrepreneurship Agency Director)

TBD (Internship Program Director)

TBD (Youth Mentorship Director)

TBD (College Serve-Study Program)

TBD (Voluntary Corps Program Director)

Voluntary Corps Program Director Job Description
JOB TITLE: Voluntary Corps Program Director
FUNCTION: Organizing and leading BBBVC service activities related, but not limited to two national priorities of
education.
a. School success and school readiness.
b. Public safety-crime prevention.
REPORTS TO: Vice President of Public Services.
MAJOR FUNCTIONS:Assist the BBBVC Vice President of Public Services in operating quality school year and summer service projects
for elementary, middle and high school youth. Coordinate school year BBBVC service learning program with school personnel to
involve students in co-curricular service learning activities, including volunteer opportunities during the school day and BBBVC
Clubs among others. Assist with development, supervision and evaluation of BBBVC service learning projects. Assist BBBVC Vice
President of Public Services in designing service learning training and curriculum materials and conduct trainings for school personnel
and students on quality service learning design. Coordinate BBBVC Team Leaders. Cultivate and enhance BBBVC/school
partnerships to extend outreach of BBVC opportunities for youth. Assist with coordination of BBBVC Youth Advisory Council.
Assist other Program Directors in designing and conducting full-time summer programs. Participate in service projects, BBBVC
social activities and recognition events as assigned. Attend all required trainings and staff meetings. Assist with record maintenance
on project implementation, monitoring and evaluation.
TBD (On-site Peace Corps Program Director)
On-site Peace Corps Program Director Job Description
JOB TITLE: On-site Peace Corps Program Director
FUNCTION: On-site Peace Corps Program Directors have the primary responsibility for overall management of student
experiences and community development work at their program site. The director manages a team of staff members who are
responsible for developing and managing collaborative community projects, integration of program participants into those projects,
and delivery of safe and productive experiences for all program participants. **Training will be provided, but final candidate is
expected be a self-starter and learn quickly.
REPORTS TO: TBD
MAJOR FUNCTIONS: Plan and manage all aspects of volunteer programs and development projects• Create monthly operating
budgets• Oversee pre-program contact for incoming groups and volunteers• Direct research and planning for development and
execution of projects• Manage (present, collect, and review) program evaluations for all volunteers• Manage project evaluations – pre
and post execution- Supervise staff- Liaise with local government community members, leaders, and volunteers- Monitor volunteer
placements, project execution and monthly budgets- Creative effective leadership of their program site within the Bending Back
Barriers structure- Decision making and conflict management - Coordinate and plan with Bending Back Barriers Board of Directors-
Weekly staff meetings- Weekly phone check-ins with US division of Bending Back Barriers’ Staff- Every two weeks – monitor and
update on line content of the United States and Latino versions of the Bending Back Barriers’ website.
TBD (Healthcare Corps Director)

TBD (Classroom Corps Director)

TBD (Veterans Corps Director)

TBD (Volunteer Fire Corps Director)

TBD (Director of Goodwill Ambassadors)

TBD (Service Learning Director)
*Scott Richardson (B.A., M. Ed., PhD. Candidate) – Vice President of Education
Vice President of Education Job Description
JOB TITLE: Vice President of Education
FUNCTION: Responsible for leadership and supervision of all workforce, continuing education, and adult education
programs. Provides leadership in responding to local workforce education needs to the extent institutional resources allow, and for
developing and maintaining relationships with the business sectors of the School Service Area. Fosters the Bending Back Barriers
mission and works in concert with the departmental deans and Provost, Vice President of Community Development, Vice President of
Operations, Vice President of International Communications, and Vice President of Cooperating Non-profits.
REPORTS TO: Chief Executive Officer and Board of Directors
MAJOR DUTIES: Supervisors and coordinates with Provost, all departmental deans, Community Internet Access Director, and Central
Librarian. Provides leadership for the development and coordination of diversity activities and is responsible for identifying best
practices to promote the preparation, enrollment, retention, grade and degree completion of diverse student population. Requires
extensive collaboration with community groups, government agencies and employers to improve the educational achievement for all
students, particularly those from under-represented groups. Plans, organizes, staffs, directs and controls the educational and
enrollment department. Duties will include the following: (1) promote a learning community in which all major programs and
activities involve students, their family membes, faculty, and staff having diverse backgrounds and life experiences, (2) teach by
example and through experience how to function effectively in a pluralistic society; (3) demonstrate how and why the quality of life
can be enriched for those who are open to learn, work, and live in a community with persons who vary from themselves by ethnicity,
religion, social class, economic strata, or by other human differences. Gathers data, compile information and prepare reports and
proposals. Knowledge of equal employment opportunity laws and regulations are also required. Develops effective strategies to
promote diversity in faculty and staff hiring and student enrollment and will actively participate in building strong, social networks
and recruitment resources. Initiates, manages and supports programs related to diversity issues and an ability to teach and/or manage
diversity related training programs.
ADDITIONAL DUTIES: Provides leadership and oversight of all college credit workforce courses and programs, supervising and
providing leadership to the Deans of workforce program areas. Provides leadership and oversight of all continuing education courses
and programs, supervising and providing leadership to the Dean of continuing education. Provides leadership and oversight of all
adult education courses and programs, supervising and providing leadership to the Executive Director, Adult Education. Provides
leadership in curriculum planning, program development and implementation, and program review. Responsible for developing and
maintaining positive relationships with external business and appropriate community organizations. Serves as institutional liaison to
external business and appropriate community organizations. Provides leadership in master planning, budget development, and the
creation and assessment of institutional effectiveness measures in all assigned areas. Helps identify and secure appropriate
institutional resources to support professional development of workforce and continuing education faculty and staff. Supervises
assigned staff, with the responsibilities of hiring, training, and evaluating these individuals. Serves as the institution’s liaison to the
Higher Education Coordinating Board for workforce education programs. Recommends staffing table faculty appointments to the
President. Ensures consistency in the delivery of programs and services in all assigned areas. Serves on shared governance structures
and performs other related duties as assigned.
TBD (Provost)
Provost Job Description
JOB TITLE: Provost
RESPONSIBILITIES: Provides visionary leadership for all aspects of academic and student life, and is second in rank to the Vice
President of Education. Responsible for all aspects of the educational curriculum in the absence of the Vice President of Education.
REPORTS TO: Vice President of Education:
MAJOR DUTIES: The Provost should be a mature scholar who will seek to apply educational values to every aspect of the
position. The successful candidate should have an earned doctorate with evidence of significant achievement in teaching and
scholarship. In addition to being able to initiate, manage, and sustain effective change, the person should have a track record of
imaginative leadership in a comparable academic institution. Strong interpersonal skills and a reputation for integrity are very
important.
The Provost, under the direction of the Vice President of Education, will carry out the mission of Bending
Back Barriers. As an academic officer and the number two administrator within the Department of
Education, the Provost is responsible for all academic and student life.
- The Provost will articulate the mission of the Bending Back Barriers effectively on and off campus; will provide visionary
leadership for the academic and student affairs of the Bending Back Barriers.
- The Provost will represent the academic interests and student life of the institution and present the concerns of both faculty
and students to the President, Vice President of Education, and other administrators.
The Provost is responsible for coordinating, developing, and improving the academic programs of Bending Back Barriers.
- The Provost is responsible for faculty and program evaluation and development.
- The Provost will ensure that all educational programs meet the standards of the accrediting bodies of the Southern States and
Middle States Association of Schools and Colleges of the United States of America.
- The Provost will carry out the policies of the board of trustees and maintain the integrity of Bending Back Barriers.
The Provost oversees the work of the faculty.
- The Provost is responsible for hiring and replacing full-time, part-time, and adjunct faculty members.
- The Provost chairs appropriate committees.
- The Provost coordinates the work of the faculty through division chairs, program and department heads, and faculty
committees.
The Provost supervises the academic deans, the central librarian, and the registration office. Supervises and consults with the Student
Affairs Director to facilitate a well-rounded student life program. Consults with the Vice President of Education and the Vice
President of Marketing to facilitate a plan for enrollment expansion and improvement of the Bending Back Barriers’ image.
Supervises and consults with the Board of Directors to facilitate a well-rounded spiritual formation program. Assists the Vice
President of Education as needed:
- Reporting directly to the Vice President of Education and assuming leadership in the Vice President’s absence.
- Being a member of the budget team, academic planning council, and chairing the meetings in the Vice President’s absence.
- Representing Bending Back Barriers at academic, church, and civic events on behalf of the Bending Back Barriers
organization.
- Preparing and overseeing the management of the budget for all educational, student life, admissions, and marketing programs
of the Bending Back Barriers.
- Assuming additional responsibilities as assigned by the Vice President of Education.
TBD (Dean of the Departments of Mathematics and Sciences)
Dean of the Departments of Mathematics and Sciences Job Description
JOB TITLE: Dean of the Departments of Mathematics and Sciences
FUNCTION: Provides vision and leadership that will set, maintain, and enhance a tradition of excellence in teaching,
research, service, outreach and diversity. Serves as the chief academic and administrative officer for the Bending Back Barriers
departments of Sciences and Mathematics, and will report directly to the Provost and Vice-President of Education. The Department of
Mathematic and Sciences will consist of the Departments of Biological Sciences, Chemistry and Biochemistry, Geology and
Geography, Mathematics and Statistics, and Physics.
REPORTS TO: Vice President of Education, Provost
MAJOR FUNCTION: The responsibilities of this position include participating in the leadership of the University as a member of the
administration; providing visionary leadership and supervision of the College’s strategic planning and budget development;
overseeing teaching, research, outreach and administration within the College; overseeing faculty recruitment and development
including promotion and tenure; providing leadership in fund raising and enhanced extramural support of research; coordinating
searches for and recommending appointments of departmental chairpersons and research directors; representing the College’s interests
to various constituencies within the AU community; seeking funds from the University and external sources for the College’s
teaching, research, outreach and service missions.
TBD (Dean of the Department of Languages and Cultural Diversity)
Dean of the Departments of Languages and Cultural Diversity Job Description
JOB TITLE: Dean of the Departments of Languages and Cultural Diversity Job Description
FUNCTION: Responsible for program and curriculum development, staff management and overall administration of year-
round, language sessions.
REPORTS TO: TBD
MAJOR FUNCTIONS: The Language and Cultural Diversity programs of Bending Back Barriers will serve about young people, ages
7-18, within the rural community of Tlapa de Comonfort, Guerrero, Mexico. Family members of students are encouraged to
participate in a series of one-week sessions. Language-centered, cultural immersion instruction is offered in 15 languages. Fluency in
English and stresses the commitment to the importance of immersion language and culture education.
TBD (Director of Performance Milestone - K – 12)

TBD (Dean of Languages)

TBD (Dean of History)

TBD (Dean of Social Sciences)

TBD (Dean of Computer Sciences)

TBD (Dean of Home Economics)
TBD (Early Education Director)

Early Education Director Job Description
TITLE: Early Education Director
FUNCTION: Provides early intervention, pre-school, day care, special and regular education programs for infants, toddlers and
children ages birth through 8, which will meet the needs of both the regular education student and those at-risk for learning, language,
motor or other developmental delays.
REPORTS TO: TBD
MAJOR FUNCTIONS: Oversees, plans, and coordinates Primary, Kindergarten, Preschool, Daycare, and Infant Development Programs
as well as Home-Based Intervention Services. Provides home-based intervention, parent education and family counseling for family
members and care providers.
TBD (Pre-school and After-School Programs Director)

Pre-school and After-School Programs Director Job Description
JOB TITLE: Pre-school and After-School Programs Director
FUNCTION: Develops and runs a School-Based Before and After School Program in Tlapa de Comonfort, Guerrero, Mexico,
for elementary, middle and secondary schools, ensuring a quality educational experience for all participants. Recruits, trains and
manages part-time staff, including their formal evaluation and assessing their needs for ongoing professional development.
REPORTS TO: TBD
MAJOR FUNCTIONS: Develops and maintains a strong relationship with the School Principal, and other staff, including service on the
school site council and other decision-making bodies as is appropriate. Coordinates the program with Bending Back Barriers partners,
managing their participation in the after school program. Develops and implements systems for family and community
involvement/engagement. Develops and manages the School Site After School Program budget. Determines ongoing needs/interests
of students, parents and school staff and review and revise programs to meet emerging needs/interests. Includes preparation for and
support of informal and formal evaluation of program effectiveness.
TBD (Director of the School for the Gifted)

TBD (Student Affairs Director)

Student Affairs Director Job Description
JOB TITLE: Student Affairs Director
FUNCTION: Plans and arranges social, cultural, and recreational activities of various student groups, according to
organizational policies and regulations.
REPORTS TO: Provost
MAJOR FUNCTIONS: Meets with student and faculty groups to plan activities. Evaluates programs and suggests modifications.
Schedules events to prevent overlapping and coordinates activities with sports and other organizational programs. Contacts caterers,
entertainers, decorators, and others to arrange for scheduled events. Conducts orientation programs for new students with other
members of faculty and staff. Advises student groups on financial status of and methods for improving their organizations. Promotes
student participation in social, cultural, and recreational activities. May coordinate preparation and publishing of student affairs
calendar. May provide individual or group counseling on selection of social activities and use of leisure time. May be designated
according to activity performed as Fraternity/Sorority Adviser (education), Women's-Activities Adviser (education), etc.
TBD (Director of Institutional Effectiveness, Certification, and Accreditation)

Director of Institutional Effectiveness, Certification, and Accreditation Job Description
JOB TITLE: Director of Institutional Effectiveness, Certification, and Accreditation
FUNCTION: The Director of Institutional Effectiveness, Certification and Accreditation works collaboratively with all
administrators of departments, offices, and programs of the Bending Back Barriers to ensure data-driven decision-making and
continuous quality improvement by facilitating and coordinating systematic, integrated, research-based institutional effectiveness
planning and reporting. The Office also provides the management and coordination for the effective and efficient maintenance of the
policy manual and the coordination for annual recognition and celebration of College employees and retirees.
REPORTS TO: TBD
MAJOR FUNCTIONS:Coordinate Bending Back Barriers’ institutional effectiveness assessment, planning, and reporting cycles in
accordance with state and regional, national and international accreditations and quality standards. Work collaboratively with faculty
and staff in the development, design, and implementation of assessment and program evaluation studies, policies, and procedures.
Analyze and interpret institutional and environmental data and performance measurements to aid executive administrators and
Bending Back Barriers’ staff in planning and decision-making; formulate analytical summaries, findings, and recommendations for
action and further study. Supervise the office of Institutional Research, determining priorities for studies, reviewing findings, and
formulating new directions of analysis and reporting. Work collaboratively with the Faculty Coordinator for the Assessment of
Student Learning Outcomes on assessment activities related to student learning outcomes within the instructional divisions. Provide
support, consultation and feedback, as appropriate, to administrative and educational support services departments on assessments,
objectives, measurements, and action plans. Plan, organize, and conduct workshops, seminars, and other training development
programs to assist faculty and staff in conducting and documenting effective and meaningful assessment activities. Under the
direction of the Vice President of Education, coordinate and manage Bending Back Barriers’ response for Southern States Association
of Schools and Colleges Compliance Certification/Accreditation; develop and maintain a website to disseminate information on
Bending Back Barriers’ progress toward reaffirmation; and prepare annual and interim reports, as required.
Develop, recommend, and administer the departmental budgets; process requisitions, and monitor expenditures of allocated funds;
review and approve expenditures of significant budgeted funds for office of Institutional Effectiveness and the office of Institutional
Research. Supervise exempt and nonexempt employees, monitor work performance, conduct performance evaluations, and realign
work and staffing assignments, as needed; equip and staff Institutional Effectiveness and Institutional Research in order to discharge
the responsibilities assigned; ensure that staff participate in annual professional developmental activities. Develop and implement a
process for the update and maintenance of Bending Back Barriers’ Manual of Policies and Procedures and assist in the formulation of
policy recommendations; ensure transparency and access to the Policy Manual and the review process, with a full disclosure of
information made available on the Bending Back Barriers’ website. Formulate and coordinate the implementation of administrative
review of support services and assist the Vice President of Education with the coordination of the instructional program review
process. Develop and implement an employee service awards program, including coordination of an annual ceremony honoring
retirees and awards recipients. Serve, along with the Provost, on Bending Back Barriers’-wide committees and chair selected
committees, as assigned.
TBD (Community Internet Access Director)

Community Internet Access Director Job Description
JOB TITLE: Community Internet Access Director
FUNCTION: Leads and inspires others, effectively meets the challenges of Community Internet Access in the rural
communities of Tlapa de Comonfort, Guerrero, Mexico, and must work effectively in a team environment. With new technologies,
ensures the fair and equitable delivery of Internet services, and encourages the growth of diversity and equality.
MAJOR FUNCTIONS: Works with the Board of Directors to give direction and leadership to the formulation and achievement of
Bending Back Barriers’ philosophy, mission, and its annual goals and objectives and to develop and implement all policies,
procedures, and long-range strategic plans. Prepares periodic reports regarding progress toward and barriers to the achievement of
such policies and plans. Oversees administrative, financial, technical and program operations, and all Bending Back Barriers’
personnel matters. Prepares a proposed annual budget for each new fiscal year. Following Board approval, administers the Bending
Back Barriers’ Community Internet Access Group’s annual budget. Develops and implements responsible fiscal procedures and
policies. Negotiates and ensures compliance with Bending Back Barriers’ contracts. Pursues and incorporates additional revenue
sources through a variety of fundraising and entrepreneurial activities, consistent with the mission of the organization. Maintains a
close working relationship with representatives of the Town of Tlapa de Comonfort, Guerrero, Mexico, the Tlapa school district,
higher educational institutions and other civic institutions and community leaders in the area. Manages the routine operations of
Corporation. Employs, directs, supervises and terminates services of other members of the staff. Develops and coordinates an active
volunteer and stringer program. Establishes and oversees Community Internet Access training programs. Keeps informed of trends,
issues, events and developments within the PEG (Public, Educational, Government) Access field through professional peer contacts
and other communications in order to facilitate sharing of knowledge and best practices.
TBD (Student Support Director)

Student Support Director Job Description
JOB TITLE: Student Support Director
FUNCTION: Developing programs and processes that provide a service to students and/or other internal Bending Back
Barriers’ students, caregivers, staff, faculty, and administrative staff.
REPORTS TO: TBD
MAJOR FUNCTIONS: 1. Formulate long-term and short-term program goals and objectives; implement programs; budget necessary
resources; evaluate end results to ensure effective student support services in the areas of Career Resources, Transfer Services, Special
Populations, PASSkey program, Early Alert/Early Intervention Programs, Child Care grants, International Student Services, and other
student support programs.
2. Assess students’ needs for delivery of support services and/or external agency referral as needed; assess scholastic-retention and
graduation/completion rates to address program needs and student intervention strategies; keep abreast of government legislation
pertaining to special populations and other grants.
3. Provide managerial leadership to direct reports and their respective staff to ensure cohesive team efforts in providing student
services.
4. Develop procedures, processes, materials, and training to ensure that all staff and faculty are familiar with and can easily access the
Bending Back Barriers’ Student Support Services functions; coordinate with additional staff in planning/scheduling specialized and
school-wide retention activities, including working with individual departments to achieve departmental retention goals.
5. Work with students to resolve issues and problems not addressed at the unit level to ensure that they are retained and achieve their
academic/personal enrichment goals.
6. Serve on school-wide, district-wide, or ad hoc committees as directed to address systematic retention issues.
TBD (Central Librarian)

Central Librarian Job Description
JOB TITLE: Central Librarian
FUNCTION: Responsible for providing leadership and management for the campus library/media technology program,
facilities, and staff.
REPORTS TO: Vice President of Education, Provost
MAJOR FUNCTIONS: Maintains a friendly and inviting learning environment. Manages the library facility to provide flexible access
to the resources at the point of need. Provides instructions for students and teachers on search strategies. Promotes the enjoyment of
reading. Coordinates and plans the development of long range/strategic library goals and applications. Maintains, assists, and
implements instruction as a resource person to teachers and students. Collaborates with staff regarding the curriculum development
and support. Coordinates a collection of materials, which support the methodologies, philosophies and innovations which suit the
needs of the individual school and each individual student. Provides for video distribution through closed circuit and satellite
programming.
*TBD (Chief Information Officer)
Chief Information Officer Job Description
JOB TITLE: Chief Information Officer
FUNCTION: Directs and manages computing and information technology strategic plans for the benefit of Bending Back
Barriers. Introduces policies, programs and schedules for business and finance data processing, computer services, network
communications, and management information services to accomplish corporate goals and objectives.
REPORTS TO: Chief Executive Officer
MAJOR FUNCTIONS: Protects the information and data integrity of Bending Back Barriers, and its mission. Develops strategic plans
and implements the objectives of the information technology needs of Bending Back Barriers to ensure the computer capabilities are
responsive to the needs of its growth and objectives. Develops and establishes operating policies and approaches for computing and
information technology. Evaluates overall operations of computing and information technology functions and recommends
enhancements. Advises senior management on strategic systems conversions and integrations in support of business goals and
objectives. Prepares enterprise objectives and budgets to facilitate the orderly and efficient capture, storage, processing, and
dissemination of information. Interacts with company managers, directors, and senior/executive management on internal and external
operations that are impacted by the capture, storage, processing and dissemination of information. Reviews and approves major
contracts for computing and information technology services and equipment.
Ensures the security of the information systems, communication lines, and equipment. Oversees the development, design, and
implementation of new applications and changes to existing computer systems and software packages. Responsible for the
development, review, and certification of all back-up and disaster recovery procedures and plans. Identifies emerging information
technologies to be assimilated, integrated, and introduced within the company. Assesses new computing technologies to determine
potential value for the company. Oversees ongoing improvements and the feasibility of system enhancements. Establishes company
infrastructure to support and guide individual divisions/departments/sites in computing and information technology efforts.
Establishes and implements short-term and long-range departmental goals, objectives, policies, and operating procedures. Serves on
planning and policy-making committees.
TBD (Information Technology Director)

Information Technology Director Job Description
JOB TITLE: Information Technology Director Description
FUNCTION: Provides leadership and management to the Information Technology Services (ITS) department in its charge to
provide, operate, and maintain computing and telecommunication facilities, equipment, and services that meet the needs of the
administrative, educational, and research programs of Bending Back Barriers. Responsible for all aspects of information technology
management and control, including supervision of information technology employees; budget preparation and management;
recommendations for technical acquisitions; and development of guidelines, standards and procedures. Charged with strategic
planning, tactical action, and operational decision-making to fulfill the mission of the IT department.
REPORTS TO: CEO, Chief Information Officer, Board of Directors
MAJOR FUNCTIONS: Provides leadership, vision, and management to the IT department. Oversees the revision of the IT Strategic Plan
on an annual basis ensuring its coherence with the overall campus strategic plan. Works with administration, faculty, and staff to
assess and respond to campus IT needs. Holds regular departmental meetings to review strategic goals and initiatives, promotes team
building and work to provide growth paths for staff. Supervises the ongoing operations of the campus IT helpdesk, providing quality
and timely support to Bending Back Barriers employees concerning hardware and software needs. Provides day-to-day supervision,
conducts performance appraisals, and delegates work assignments for all IT personnel. Assist in recruiting, hiring, and providing
appropriate training for IT support staff. Administer. the department budget. Serves on planning and policy-making committees.
* Denotes Board of Director Member
2.8 Critical Success Factors
BENDING BACK BARRIERS’ LONG-TERM SUCCESS WILL BE DETERMINED BY SEVERAL CRITICAL FACTORS:
1. Our ongoing learning and understanding of the small nonprofit segment of Mexico.
2. The continuation of numerous and successful partnerships with cooperative nonprofits that brings with it brand recognition
and high visibility within the target market, alliance partners and the broader, global nonprofit community.
3. Excellent service and long-term relationship management.
4. A positive and enriching employment experience for members of the Bending Back Barriers family.
5. Maintaining a consistent “win-win” among our four primary social investors:
a. Cooperating Nonprofits
b. Supporting Foundations
c. Bending Back Barriers family (students, faculty and staff, administration and executive staff members)
d. Citizens of the Surrounding Community.
3. Industry and Market Analysis

3.1 Competitive Analysis
There are approximately 18 private-international schools in the country of Mexico. For the citizens of Mexico, private schools are not
normally within the economic range of the working-poor families of rural Mexico. Additionally, free health care for the students, the
immediate caregivers and family of the student(s), and interactive learning is not part of the curriculum. Bending Back Barriers will
incorporate comprehensive health-care and interactive learning as part of its daily curriculum.
3.2 Summary of Competitive Advantages
School Centrally Located Cost Free Comprehensive Interactive Laptops for all
Specifically for Health Care Learning Students and
Rural Communities Programs Faculty
Bending Back √ √ √ √ √
Barriers
Private Schools N/A N/A N/A √ N/A
Public Schools √ N/A N/A N/A N/A
Home Schooling √ N/A N/A N/A N/A
4. Marketing Plan
4.1 Marketing Objectives
THE OBJECTIVES FOR THE INITIAL MARKETING PLAN ARE AS FOLLOWS:
1. Plan: To establish relationships with cooperating nonprofits.
Goal: To establish a professional relationship where as Bending Back Barriers and our cooperating nonprofits will exchange
ideas, resources, and even personnel to continually enable us to succeed in our goal of providing a quality education to the
children of Mexico.
2. Plan: Establish and maintain an early awareness campaign within the town of Tlapa de Comonfort, Guerrero, Mexico,
approximately one year before completion of the first building of the campus area.
Goal: To establish open lines of communication with community leaders of Tlapa de Comonfort, so as to more easily
facilitate the construction of our schools, and orientate its citizens to the atmosphere of an international school system.
3. Plan: Establish relationships with liaisons within the Latino community in Mexico, the United States of America, Canada,
and with respective consulates in the countries of Great Britain, and Italy, France, Russia, China, and Japan.
Goal: Establish and maintain relationships with foreign consulates, allowing graduating students fulfill the requirements
for student F1-studentVisas. This allows our graduating students the opportunity to legally continue educational studies
abroad.
4. Plan: To have 12 meetings (one monthly) with cooperative nonprofits (via video conferencing) to discuss their
cooperative relationships with Bending Back Barriers and other possible nonprofits.
Goal: To facilitate trade opportunities among Bending Back Barriers and other nonprofits for materials, ideas and other
resources such as software, laptops, notebooks, text books, personnel, etc. Each cooperating nonprofit will have at its core
belief the idea of educating children, and providing medical and dental care for children of limited income and limited
social resources.
5. Plan: To increase annually by 7 percent our fundraising total on a yearly basis. These estimates are conservative and thus
serve the planning process well. There is a good possibility that our fundraising total will exceed these targets.
Goal: To effectively raise monies necessary for the successful planning, construction, and operation of our schools and
peripheral centers, such as libraries, Internet cafes, medical and dental centers.
4.2 Product
Bending Back Barriers will deliver a high quality, valued, 22nd century education to the children living within the rural communities of
Mexico. This social endeavor offers the potential of increased future employment opportunities to the students of Bending Back
Barriers’ schools. In addition, our educational system will bridge the barriers of language, education, documentation, and the digital
divide for its students and the surrounding community. This will result in a change in the social fabric of the rural communities of
Mexico, and how the world views Mexico and its citizens. Our educational system will rival, and, in some cases, exceed the level of
educational service levels offered by larger institutions in the more modernized parts of the global community.
4.3 Promotions Plan
The promotional marketing plan drafted by our organization will be based on:
• Direct communication targeting the national and international educational certification boards,
• And institutional communication to raise public awareness and involve the Latino community in the endeavor involved.
Direct communication:
A number of test events will be organized in 2009 and 2010 with two main goals:
• To verify our organization: logistics, transport, medical services, accommodation, protocol, commercial, volunteers, award
ceremonies, etc.
• To involve the public and possible sponsors by promotion in the press and via advertisements and editorials.
**At each of these events, the organizing committee will be supported by a grassroots organization of volunteers.
Institutional communications:
Negotiations are already underway with the Latino media (newspapers like Al Dia, La Razon, Bon Dia Aruba, Primera Pagina, etc.) to
guarantee articles and advertising in 2009 for institutional communications and to present our events and our organization to the
public, thus also giving greater prominence and visibility to private sponsors.
In addition to newspaper advertising, there will be outdoor ads as of Sept. 2009, to support fundraising events and to sustain private
donations. We have already begun communications with Loews Philadelphia Hotel, to arrange for our first of many gala fundraisers,
due to take place November 2009. This will allow ample time for a strong impact in the press and television, and among the
international correspondents who will follow our organization. We will thus be able to draw considerable attention to our organization.
4.4 Performance Milestone
For grades kindergarten through 4th, we will give standardized examinations as recommended by the Middle States Association of
Schools and Colleges, and the Southern States Association of Schools and Colleges, which will measure the student’s progress in all
areas of education on a six-month basis. Additionally, we will evaluate students on a monthly basis for English proficiency, striving
for improvement in areas of weakness, or where learning has reached a plateau as determined by TESL and/or TOEFL testing
standards.
For grades 5 through 8, we will test every three months for proficiency in all phases of educational learning, including English
proficiency. We will follow the same stringent guidelines and tests as required by our accredidation/certification boards (Southern
States Association of Colleges and Schools, Middles States Association of Colleges and Schools, TESL, TOEFL).
For grades 9 through 12, we will focus on college entrance exams, particularly the SAT and ACT examinations. English proficiency
and life skills will continue to be a major point of focus.
5. Management Plan
5.1 Cooperating Nonprofit Organizations: By establishing relationships where as Bending Back Barriers and our cooperating
nonprofits will exchange ideas, resources, and even personnel to continually enable us to succeed in our goal of providing a
quality education, dental care and preventive medical care to the children of Mexico. Below is list of cooperating non-profit
organizations that will assist us in our endeavor to offer a quality education to the children of Mexico.
One Laptop per Child:
Laptop.org: Mission Statement: To create educational opportunities for the world's poorest children by providing each child
with a rugged, low-cost, low-power connected laptop with content and software designed for collaborative, joyful, self-
empowered learning. When children have access to this type of tool they get engaged in their own education. They learn,
share, create, and collaborate. They become connected to each other, to the world, and to a brighter future.
World Vision:
Worldvision.org: Mission statement: World Vision is an international partnership of Christians whose mission is to follow
our Lord and Savior Jesus Christ in working with the poor and oppressed to promote human transformation, seek justice, and
bear witness to the good news of the Kingdom of God.
Care for Children
Careforchildren.org: Mission: Our mission is to directly provide holistic education with an emphasis on social responsibility
and human values to children in underserved communities. Care for Children, a program of the Art of Living Foundation,
partners with rural and tribal areas primarily in India and other underdeveloped countries, to establish schools and other
educational infrastructure. The Care for Children program uniquely adds yoga and meditation to the primary educational
program, and combines it with meals, transportation, clothing and healthcare, in order to meet all of the needs of the child. We
also engage parents and others in the community through adult skill development programs such as organic farming, sewing
and crafts, reading, mediation and other practices, all of which strengthen and uplift the socio-economics of the child’s
community.
Operation Smile
Operationsmile.org: Mission: During an Operation Smile standard International Medical Mission, a team of credentialed
medical professionals from around the world travel to an Operation Smile partner country to treat children during a two-week
period. On a typical International Medical Mission, 300-500 children receive full medical evaluations and 100-150 children are
surgically treated. Thanks to your support, we are able to conduct over 25 International Medical missions in a year. Operation
Smile also uses the International Medical Missions to provide educational opportunities to in-country healthcare professionals.
Ranging from a formal medical conference, to an informal workshop on a specific skill or technique, the programs are
designed to meet the needs of the facility and the healthcare workers from within the partner country.
Los Angeles Children’s Hospital
Childrenshospitalla.org: Mission: To make a world of difference in the lives of children, adolescents and their families by
integrating medical care, education and research to provide the highest quality care and service to our diverse community.
Tops Learning Systems
Topscience.org: Mission: The non-profit that is here to help kids everywhere do hands-on science with simple things.
Software for Schools and Nonprofits
NPSoft.org: Mission: Software discounted for not-for-profit organizations and/or academic organizations.
Each cooperating non-profit will be assigned two volunteers (donator facilitators) who will work closely with our cooperating
non-profits, promoting an exchange of ideas, resources, materials and even personnel.
BENDINGBACKBARRIERS.ORG
2 Volunteers
2 Volunteers 2 Volunteers (Donator 2 Volunteers
(Donator (Donator (Donator
facilitators)
facilitators) facilitators) facilitators)
2 Volunteers 2 Volunteers 2 Volunteers
(Donator (Donator (Donator
Facilitators) facilitators) facilitators)
Commondreams.
ChildrensHospital Careforchildren. Worldvision.o Laptop.org Operationsmile. NPSoft.org
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6. Operations Plan
6.1 Staffing:
Our teaching professionals will be provided through professional, accredited institutions, where teachers are certified and accredited
annually. Additionally, our teachers will have fluency in several languages, with a concentration in English and Spanish. Our
administrators will undergo the same rigorous training and meet and/or exceed the standards of our teaching instructors. Additionally,
these rigorous standards will apply to our Executive Committee members and our Board of Director members.
6.2 Implementation:
We will implement training programs for our staff and administrators regarding sensitivity and cultural sensitivity training, sexual
harassment training, and special education training. We will implement these and other training programs from the first day of class,
and continue monthly with these and other programs. Additionally, our students will undergo cultural training programs and exercises,
so as to prepare them for their continued educational studies upon graduation for the world beyond the sovereign borders of the
country of Mexico.
6.3 Ongoing Services:

Healthcare, dental care, and preventive medical check-ups will be a major part of our ongoing services to ensure the physical,
emotional, and mental safety of all of those associated with Bending back Barriers, as students, faculty, staff, administrative staff and
caregivers and/or parents of students.
6.4 Internal Operations and Continuous Improvement:

We will hire a fiscal oversight director who will carefully monitoring all monetary expenditures, and who will work with our
executive staff to ensure that 82% of all monies spent are used directly to positively affect the educational and social experiences of
our students and our teachers.
6.5 Management and Oversight Team: (* Denotes Board of Director Member)
Organizational Chart:
See Attached Chart
7. Financial Plan
7.1 Pro Forma Statement of Activities
SEE ATTACHED FIVE-YEAR FINANCIAL PROJECTIONS
7.2 Pro Forma Statement of Financial Position
7.3 Pro Forma Statement of Cash Flow
8. Risk Assessment, Sensitivity Scenarios & Contingency Plan
SCENARIO 1: LOWER-THAN-EXPECTED INTEREST FROM CITIZENS OF TLAPA DE COMONFORT.
This potential scenario can be overcome through constant communication with the parents and caregivers of the students of Bending
Back Barriers, focusing on communication, and understanding the cultural differences and dynamics between the differing cultures of
the United States of America and Mexico. By focusing on the shared values of our cultures, we will seek to instill the belief that ‘each
child is the future of the global community, with a constant focus on the value of a quality education.
SCENARIO 2: HIGHER-THAN-EXPECTED COST OF CONSTRUCTION OF CAMPUS BUILDINGS.
Due to the comparative rate of the Peso versus the Dollar, even in today’s fluctuating economy, the cost of building entire campus
areas remains significantly lower when compared to the cost of identical land purchase and construction of an identical campus in the
United States of America. Additionally, in our Pro Forma Statement, we have included a 10% line item for ‘Cost Overruns’ of the
total cost of construction and operation of the campus system. This additional money, if needed, will serve to greatly reduce the cost
of any cost of budget overtures.
SCENARIO 3: COMPUTER, HARDWARE, AND SOFTWARE DONATION PROGRAMS MODERATELY LOWER THAN EXPECTED.
There is no way around this fact. The initial start-up costs and installation of hardware and software, if not donated, are a necessity.
However, cost effectiveness is what will guarantee our long-term success. Some examples of our research for maintaining cost
effectiveness with our Internet infrastructure are listed below. More machines with more software being used more frequently by more
staff and students have the potential to result in a sharp increase in technical support needs. For new equipment to be utilized, the staff
must trust that it will be reliable. For it to be reliable, it must be well maintained.
In order to address of this concern, a decision was made regarding the installation of a combination of laptop computers and “thin
client workstations.” The rationale behind this is a focus on power consumption rather than portability. Measurements of power
consumption and analysis of electrical wiring shows that three or more desktop computers in one classroom would result in recurring
electrical problems. This would cause long-term damage to the computers and potentially other equipment.
Laptop computers consume less than a fourth the power of a conventional computer under normal classroom usage. Laptop
computers, donated or purchased, require warranties that cover accidental damage should they be knocked off a table or dropped while
being carried. External keyboards and mice should be purchased for the laptops to further reduce mechanical wear on the laptop itself.
There are two problems with the laptops however.
1. They are more expensive than suitably performing desktop models.
2. The second problem with laptops is that they tend not to last as long as desktop computers. Laptop components are
smaller and more compact than desktop components, and must function within finer tolerances. These precise laptop
components also tend to generate more heat within the tightly packed environment of the laptop case. This heat
damages the system over time, reducing its useful life.
Alternatives to laptop computers examined are as follows.
Purchase a server that would act as the “brains” of many small, power efficient simple devices called “thin clients.” These devices
would attach to a keyboard, mouse and monitor, through which a student would interact with the workstation whose processing was
actually taking place on the server.
There were two problems with this approach however.
1. Conventional installations of thin clients would be difficult to manage given specific technical issues.
2. Any server or servers capable of handling meaningful portions of an institution’s thin clients would require network
bandwidth, power and cooling that may not be available in Mexico without a very significant investment.
However, Pegasus Computer Technologies, Inc. has previous experience with an alternative approach in which one somewhat more
robust standard computer, sometimes referred to as a “mother ship” could host up to nine thin clients directly.
1. Utilizing this interaction, it is possible to purchase thin client stations that are significantly less expensive
than even desktop computers. One mother ship computer is placed in a classroom with several thin clients
attached to it. All but one of these new mother ship computers will be provided through a donation to the
school district.
2. The thin client stations have no moving parts and generate less heat. They use a conventional monitor, mouse
and keyboard, all of which can be reused for other purposes should the need arise. The base thin client unit
costs less than $200 and can easily be replaced. Each thin client station with an LCD monitor consumes less
electricity than a laptop computer.
One additional significant advantage of this approach is the relatively low maintenance labor required. It takes only slightly more time
and attention to maintain a classroom populated this way than it does to maintain the mother ship computer alone, given the rugged
nature of the thin clients. In summation, offsetting the initial purchase of any equipment not received via donations can be easily offset
by utilizing “Thin Clients” via the “Mother Ship” approach.
Educational Replacement Cycles
How long a given technology resource should be expected to last. While in the case of hardware the ‘off the cuff’ answer may be
“how long is the warranty?” there are other variables at work. Below are current recommendations for educational institutions:
Recommended Replacement Cycle (Figures represent placement time in first installed location)
Mice, Keyboards, Cables Replace as needed
Backup Hardware, Software and Protocols, Security Software Annually

(Antivirus, etc.)
File and Communication Servers, Thin Clients (Pods) 3 to 4 years
Laptops, Copiers and Scanners, Classroom PC’s 3 to 5 years
Labs, Office PC’s, Primary Infrastructure, Shared Printers, 4 years
Terminal Servers
Power strips, Productivity Software, Secondary Infrastructure, 5 years

Document Retention and Imagine including Email, Monitors
Replacement Cycle Determining Factors are listed below (not a full list):
1. Warranty Expiration, Training considerations, Changes in the requirements of externally developed mission critical software-
(Grading systems, library systems, attendance, etc…)
2. Curricular changes, Regulatory/legal changes, Classroom changes (new classrooms, relocation of existing classrooms)
3. Major building level changes including electrical upgrades
4. Donations of hardware, District or building level renovations that preempt technology projects (new roofs, sanitation, etc…),
Mechanical wear relative to product durability, Relative value of replacement as compared to repair
5. Relevant standards compliance, Electrical consumption relative to costs and availability power, Security (physical, building,
software, etc…)
Another approach adopted may be summarized as follows:
1. When you replace a machine or move a machine to a new location, replace the power strip and network cable.
2. When you replace a lab, replace the printer in the lab.
3. Laptop batteries are never under warranty. If you use a laptop for portability rather than lower power consumption battery life
is a critical determinant of useful life. Depending on priorities, it may be sufficient to justify the purchase of a shorter warranty.
SCENARIO 4: WHAT IS THE ORGANIZATION’S GREATEST OBSTACLE TO SUCCESS?
Our Organization’s biggest obstacle to success is not the political dynamic of Immigration processes, and it is not the global economic
crisis, nor is it the raising of monetary funds to support the building and operating of our scholastic system. Instead, it is the threat of
civil disobedience due to the rising tide of narco-terrorism and the breakdown of laws and stability now rampaging the country of
Mexico. We will institute strict, hypersensitive security protocols for our students, staff, and faculty, administrators and executive
members. We will provide for the safety and security of all persons associated with our institution. We will spare no expense
regarding the safety and security of all persons. Our security staff will undergo strict background checks, pre-hiring drug test, random
drug test, and mental evaluations.
SCENARIO 5: HOW WILL THE ORGANIZATION ENSURE A HIGH QUALITY OF SERVICE CONSISTENTLY?
As stated in our ‘Bending Back Barriers Blueprint for Change for the Educational and Social Systems of Mexico,’ we will
ensure a high quality of service consistently by instituting of 5-prong plan. We will focus on Early Education, Preschool and After-
school Care, Recruit Teachers, Retain Teachers, and Reward Teachers.
1. Early Education Plan: We will provide critical support to young children and their parents, including early
education for infants, which is essential for children to be ready to enter kindergarten.
2. Preschool and After School Care: We will provide before school and after-school programs for all children.
This decreases the cost burden for families, and provides additional time for families where one or both parents
work outside of the home.
3. Recruit Teachers: We will provide a realistic, living wage stipend, beyond salary, to assist us in recruiting the
best, certified teachers.
4. Retain Teachers: We will implement mentoring programs that pair experienced teachers with new teachers. We
will provide incentives to give teachers paid common planning time so they can collaborate to share their best
practices.
5. Reward Teachers: Bending Back Barriers will promote new and innovative ways to provide and increase
teacher pay that are developed with teachers. We will reward accomplished educators who serve as mentors to
new teachers. When teachers consistently excel in the classroom, that work can be valued and rewarded as well.
SCENARIO 6: HOW WILL THE ORGANIZATION ADDRESS POTENTIAL MANAGEMENT TEAM ATTRITION?
Bending Back Barriers will addresses many of the drivers of attrition with career path planning, tuition re-imbursement, incentive
programs, competitive pay, training, social and community events, working from home availability, and other work-life balance issues
such as scheduling flexibility.
We will introduce a “Team Leader Transformation” program with an emphasis on coaching to improve team leader management
skills. Managers and directors with more effective managing skills will have higher job satisfaction, and are, thus, less likely to leave.
This will enhance agent productivity, ultimately improving management satisfaction and not only increase, but stabilize retention
rates.
9. Appendices
The Following are appendices to this business plan:
• BENDING BACK BARRIERS ORGANIZATION CHART
STUDENTS, PARENTS, AND CARE GIVERS
TEACHERS, INTERNS, ADMINISTRATORS
ADMINISTRATIVE STAFF AND FACULTY
EXECUTIVE STAFF
EXECUTIVE BOARD
• COOPERATING NONPROFITS
1. LAPTOP.ORG
2. WORLDVISION.ORG
3. CAREFORCHILDREN.ORG
4. OPERATIONSMILE.ORG
5. CHILDRENSHOSPITALLA.ORG
6. TOPSCIENCE.ORG
7. NPSOFT.ORG
• BENDING BACK BARRIERS EXECUTIVE COMMITTEE MEMBERS
*Melvin Roach (A.A., A.S, B.S.) CEO/Chief Executive Officer

*Scott Richardson (B.S., M.S. P.H.D. Candidate) Vice President of Education
*Kenneth Christian (B.S.) Chief Financial Officer
*Megan Kearney (B.S.) Vice President of Cooperating Non-profits
*TBD (Vice President of Medical Services)
*TBD (Provost)
*TBD (Vice President of Public Safety, Security, Loss Prevention, and Risk Management)
*Alhassane Fomba Vice President of International Communications
*Rupert Arvel Hall (B.S.) Secretary of Board of Directors/Vice President of Operations
*TBD (Vice President of Community Development)
* TBD (Vice President and General Counsel)
*TBD (Vice President of Public Services)
*TBD (Chief Information Officer)
* Denotes Board of Directors Member
PARTNER LETTERS
1. Funding Commitment Letters (Tentative)
2. Microsoft Letter of Support (Tentative)
3. Apple Letters of Support (Tentative)
4. Staples Letter of Support (Tentative)
5. Children’s Hospital Letter of Support (Tentative)
6. Wills-Eye Hospital for Children Letter of Support (Tentative)
7. Cooperating Non-profits (Tentative)
• SIXTY-MONTH CASH FLOW
** SEE ATTACHED 5-YEAR BUDGET PROJECTION SHEETS
• BENDING BACK BARRIERS CUSTOMER MATERIALS

1. Blueprint for Success
2. Sample Instructor/Faculty Contract
3. Sample Per Diem Agreement regarding lodging, utilities, mobile phone, etc.
4. School System Proposal.

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BENDING BACK BARRIERS

Business Plan Blueprint

2. Description of Social Business Venture

3. Industry and Market Analysis

3.1 Competitive Analysis

4.1 Marketing Objectives

5.1 Cooperating Nonprofit Organizations

7.1 Pro Forma Statement of Activities

8. Risk Assessment, Sensitivity Scenarios & Contingency Plan

 To vastly improve the educational level of the children of Mexico.

Schooling Medical Care Graduating Students

2.3 Target Market

2.4 Business Model

2.5 Social Return on Investment

2.6 Business Objectives

*Melvin A. Roach (A.A., A.S. B.S.-December 2009) - Chairman/Founder

Chief Executive Officer Job Description

JOB TITLE: Chief Executive Officer

philosophy, mission, strategy, and its annual goals and objectives.

REPORTS TO: Board of Directors

presented in strong, positive image to relevant stakeholders.

Director of Social Media Job Description

JOB TITLE: Director of Social Media

social media initiatives (e.g. Twitter, Facebook, LinkedIn, blogs., etc).

REPORTS TO: Chief Executive Officer

Effectively communicates the social media strategy and progress.

*TBD (Secretary of the Board of Trustees)

Secretary of Board of Trustees Job Description

JOB TITLE: Executive Secretary

REPORTS TO: CEO, Board of Directors

with the Secretary.

disposition. (See note # 2).

and/or for an Executive Committee.

reports, contracts or other documents on behalf of organization.

board member has a conflict of interest.

Vice President of International Communications Job Description

JOB TITLE: Vice President of International Communications

Affairs Director, Cultural Exchange Director, Global Initiative Director.

REPORTS TO: Chief Executive Officer, Board of Directors

TBD (Immigration and Student Affairs Director)

Immigration and Student Affairs Director Job Description

TITLE: Immigration and Student Affairs Director Job Description

Department of Labor Temporary and Permanent Residency petitions.

TBD (Cultural Exchange Director)

Cultural Exchange Director Job Description

JOB TITLE: Cultural Exchange Director

practice amongst the wider social community.

DISSEMINATION AND PROFILE:

project Web pages.

RESOURCES AND MANAGEMENT:

Program. To carry out other relevant activities as indicated by the Director.

TBD (Global Initiative Director)

Global Initiative Job Description

JOB TITLE: Global Initiative Director

REPORTS TO: (TBD)

support of Bending Back Barriers.

*(TBD) Vice President and General Counsel

Vice President and General Counsel Job Description Job Description

Job Title: Vice President & General Counsel

Reports to: Board of Directors

and monitoring all ratings for Loan GuideStar.

Liaison to United States Government Job Description

JOB TITLE: Liaison to United States Government

REPORTS TO: TBD