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A Study on

ANALYTICAL STUDY OF APPOINTMENT SYSTEM ADOPTED BY APEX HOSPITAL TO ENHANCE OUT PATIENT DEPARTMENT SERVIES
A Report of Project Work Submitted in Partial Fulfillments of The Requirements for the Award of Degree of

MASTER OF BUSINESS ADMINISTRATION


ANAND KUMAR SAGAR ENROLMENT No:-BM11/018 Under The Guidance of Assistant Prof. Dr. SANDESH KUMAR SHARMA

NIMS Institute of Management & Computer Sciences NIMS University Rajasthan Jaipur- 303001 Rajasthan

NIMS INSTITUTE OF MANAGEMENT AND COMPUTER SCIENCES


Jaipur 303 001 RAJASTHAN

BONAFIDE & FORWARDING CERTIFICATE


It is to certify that the Anand kumar sagar S/O Mr. Naval kishor Sharma is a bonafide student of this institute with enrolment number BM11/018 Based on the written consent of the faculty guide Assistant Prof. Dr. Sandesh kumar Sharma we are forwarding his project report titled for

ANALYTICAL STUDY OF APPOINTMENT SYSTEM ADOPTED BY APEX HOSPITAL TO ENHANCE OUT PATIENT DEPARTMENT SERVIES
further evaluation to The Controller of Examinations NIMS University, Jaipur Rajasthan.

Ms. PallaviTomar (Director NIMS,IM&CS)


Certified that this dissertation is approved in quality and form

External Examiner

Internal Examiner

NIMS INSTITUTE OF MANAGEMENT AND COMPUTER SCIENCES Faculty Guides Certificate TO WHOMSOEVER IT MAY CONCERN This is to certify that the dissertation ANALYTICAL STUDY OF APPOINTMENT SYSTEM ADOPTED BY APEX HOSPITAL TO ENHANCE OUT PATIENT DEPARTMENT SERVIES is a bonafide work done Anand Kumar Sagar S/o Mr. Naval Kishor Sharma under my guidance in partial fulfillment of Master of Business Administration programme of NIMS University Rajasthan. This report has been checked by me on the basis of the rough draft submitted and the view expressed in the report is only that of the researcher and not of this institute.
Date: Place: -

Assistant Prof. Dr.Sandesh kumar Sharma


NIMS INSTITUTE OF MANAGEMENT & COMPUTER SCIENCES

NIMS UNIVERSITY,JAIPUR,RAJASTHAN

STUDENT DECLARATION

I do hereby declare that the project work title ANALYTICAL STUDY OF APPOINTMENT SYSTEM ADOPTED BY APEX HOSPITAL TO ENHANCE OUT PATIENT DEPARTMENT SERVIES is a record of bonafide work done by me under the supervision of Assistant Prof.Dr Sandesh kumar Sharma, NIMS Institute of Management & Computer Sciences Jaipur- 303001 and submitted to NIMS University, Rajasthan in partial fulfillment of the requirements for the award of degree of Master of Business Administration.

Anand Kumar Sagar


MBA (HOSPITAL MANAGEMENT + IT ) NIMS INSTITUTE OF MANAGEMENT & COMPUTER SCIENCE NIMS UNIVERSITY, SHOBHA NAGAR, RAJASTHAN-303001

ACKNOWLEDGEMENT
Though it is difficult to express thanks in words, but it is pleasure to express my gratitude to all those who in their own helped me in accomplishing this work .Firstly I humbly express my respect and full gratitude to Dr. . Sudhinder Singh Chawhan the Principal of NIMS University, Jaipur for providing all the requisites. I am obliged to Director of the APEX Hospital for granting the permission to do my project. I am very much delegated to thank manager of APEX Hospital for being continuous source of inspirations to me. I am grateful to my faculty member Dr.Sandesh Kumar Sharma who have encouraged and guided me throughout my project .At last with special attention I give heartily thank to all the staff members of departments of APEX Hospital under whom guidance, I could perform my work successfully

THANK YOU

TRIPTI PANDEY

S.NO 1 2

PARTICULATES Executive Summary Chapter-I Introduction of Topic Chapter-II Profile of The Organization& Literature Review Chapter-III Research Methodology Chapter-IV Data Analysis & Interpretation Chapter-V Finding & Inferences Chapter-VI Conclusion & Recommendation Chapter-VII Bibliography

PAGE NUMBER

06-07

08-46

47-52

53-58

59-60

61-64

SYPNOSIS
PROJECT TITLE AND : ANALYTICAL STUDY OF JOB SATISFACTION PREFORMANCE APPRAISALOF EMPLOYEES IN APEX HOSPITAL ORGANISATION PROJECT DONE BY PROJECT GUIDE : APEX HOSPITAL : TRIPTI PANDEY : DR.SANDESH KUMAR SHARMA (ASSISTANT PROFESSOR) NIMS UNIVERSITY OF MANAGEMENT IM & CS : 45 DAYS

DURATION

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